Tax Refunds How Long It Takes to Get Your Tax Refund Read the Article Open Share Drawer Share this: Click to share on Facebook (Opens in new window) Facebook Click to share on X (Opens in new window) X Click to share on LinkedIn (Opens in new window) LinkedIn Click to share on Pinterest (Opens in new window) Pinterest Click to print (Opens in new window) Print Written by TurboTaxLisa Published Feb 12, 2024 - [Updated Apr 11, 2025] 8 min read Reviewed by Lena Hanna, CPA Are you expecting a federal tax refund this year? If so, you may wonder how long you’ll have to wait before it hits your bank account. While the IRS issues most tax refunds within three weeks, it can take longer in certain situations. For example, your refund could be delayed due to how you file, your payment method, or the credits you claim. Read on for all you need to know about tax refund delivery times so you can plan accordingly. Table of Contents Factors influencing tax refund processing timesTypical tax refund processing timelinesHow to check your tax refund status2025 tax refund schedule: Key dates to knowTips to expedite your tax refundCommon reasons for tax refund delaysPlan ahead for a smooth tax filing experienceTax refund status FAQs Factors influencing tax refund processing times IRS tax refund processing times depend on a variety of factors, including: Filing method: E-filing typically results in faster refunds than mailing a paper return (more on timeline estimates later). Payment method: Receiving your refund via direct deposit tends to be faster than receiving a paper check. Credits claimed: Claiming certain credits can impact timing. For example, under the Protecting Americans from Tax Hikes (PATH) Act, the Earned Income Tax Credit (EITC) and Additional Child Tax Credit (ACTC) can’t be issued before mid-February. Amended returns: Refunds from amended returns take much longer than those from initial returns. Errors or missing information: If your return has errors or incomplete information, it can lead to delays. Identity theft or fraud: If your return is affected by identity theft or fraud, it can be delayed due to the need for further review. Large refunds: Tax refunds over $2 million require a report to the Joint Committee on Taxation (JCT), which delays your payment. This won’t apply to most taxpayers, though, as the average refund amount in 2024 was $3,138. Typical tax refund processing timelines While tax refund processing times can vary by return, the IRS provides general estimates. In most cases, refunds process within the following time frames: E-filed returns: Within 21 days Paper filed returns: At least 4 weeks Amended returns: At least 4 weeks, but could be up to 16 If getting your refund as soon as possible is your top priority, e-filing is the way to go. You can see your refund in three weeks, if not sooner. Paper filing takes a bit longer, with the estimated time of arrival starting at the four-week mark. And refunds from amended returns can take as long as four months. How to check your tax refund status Once you’ve filed your taxes, you don’t have to sit back and wonder when your refund will arrive. You can check the status daily through the IRS Where’s My Refund? tool or the IRS2Go app. Status updates are typically available within the following time frames: E-file for the current year: After 24 hours E-file for a prior year: After 3 to 4 days Paper return: After 4 weeks Note: To check your refund status, you’ll need your Social Security number (or individual taxpayer ID number), your filing status, and the exact amount of your refund. The Where’s My Refund? database is updated once per day (overnight) and will tell you whether your refund is in one of three stages: Return Received: The IRS has successfully received your return. Refund Approved: Your refund has been approved. Refund Sent: Your refund has been sent and should arrive in your bank account within one to five business days. If you don’t want to wait, you can apply for a Refund Advance, which provides instant access to your refund. If you filed using TurboTax, you can also check your e-file status by logging in to your TurboTax account. 2025 tax refund schedule: Key dates to know The IRS began accepting returns on January 27, so the 2025 tax filing season (for tax year 2024) is already underway. You can file any time between now and your applicable deadline (see tax refund schedule 2025 below) to remain in compliance. For most individual taxpayers, the filing deadline is Tuesday, April 15. However, if you live abroad, you get an automatic two-month extension, moving your due date to Monday, June 16. In either case, if you need more time, you can request an extension to move your due date to Wednesday, October 15. If you’re owed a refund, you won’t be penalized for filing late. However, you only have three years from the original due date to claim a federal tax refund or you’ll lose it. Additionally, the longer you wait to file, the longer you’ll have to wait to get your money back. It’s like granting the IRS an interest-free loan. Tax refund schedule 2025: E-filing open date: January 27 Refund date if you claim the EITC or ACTC*: March 3 Individual tax filing deadline: April 15 Individual tax filing deadline for expats: June 16 Extended individual tax filing deadline: October 15 Final deadline to claim a refund for the 2024 tax year: April 17, 2028 Typical refund timeline*: 21 days *This date applies if you e-file, the IRS finds no issues with your return, and you select direct deposit as your refund payment method. Tips to expedite your tax refund Want your refund sooner? Here are some tips to speed things up: File electronically: E-filing transmits your return directly into the IRS computer systems, cutting down on the time it takes for the IRS to review and approve your refund. Opt for direct deposit: The fastest way to get your refund is to have it deposited directly into your bank account. No waiting on the mail. No lost checks. Double-check information: Errors or missing information can slow things down. The IRS often fixes simple math errors, but the agency will notify you of larger errors or missing information by mail. You’ll then need to make the corrections before your refund will be approved. File early: The sooner you file, the sooner you can get your refund. With TurboTax, you can get started before e-filing opens and have your return submitted on opening day. Common reasons for tax refund delays In some cases, the IRS needs more time to process tax returns, which delays refunds. Common reasons for delays include errors or incomplete information or a return being affected by identity theft or fraud. Additionally, claiming the EITC or ACTC can lead to delays for early filers, since those credits can’t be released until mid-February. Further, an injured spouse allocation, amended return, high tax refund amount, or outstanding debt may all lead to delayed payments. If the IRS decides it needs more time to process your return, you’ll be notified by mail. Plan ahead for a smooth tax filing experience Want to avoid delays and get your refund as quickly as possible? TurboTax makes it easy. Our step-by-step guidance helps you file accurately and claim all the credits and deductions available to you. Simply answer a few questions, and we’ll handle the rest—from filling out forms to e-filing directly with the IRS. From there, you can track your refund every step of the way from your TurboTax account. E-file with TurboTax today and get your refund on its way. Track your refund in TurboTax Tax refund status FAQs How can I check the status of my tax refund? If you e-file with TurboTax, you can check your refund through your online account. Additionally, you can check it through the IRS Where’s My Refund? tool or the IRS2Go app. Will I see a date right away when I check the status in “Where’s My Refund”? The IRS Where’s My Refund tool will not give you a date until the IRS receives your tax return and your tax refund is approved by the IRS. It’s been more than 21 days since the IRS received my tax return and I haven’t received my tax refund. What’s happening? Some tax returns take longer than others to process. The IRS may have run into an issue that’s causing a delay, such as an error, incomplete information, or a credit that can’t be paid until a certain date. I requested my money be automatically deposited into my bank account, but I was mailed a check. What happened? The IRS limits the number of direct deposits that go into a single bank account or prepaid debit card to three tax refunds per year. Your limit may have been exceeded. Another possibility is that the IRS found indications that your bank account is suspicious for some reason, so it may issue a check instead. If you make a mistake in your bank account or routing number so the account can’t be verified, the IRS will send you a check instead. How long does it take for a tax refund through direct deposit? The IRS issues most refunds within 21 or fewer days when returns are e-filed and filers choose direct deposit. However, a refund may be delayed if your return has incomplete information or you claim certain credits. How long does a state tax refund take? Each state has its own processing and security protocols, so tax refund timelines vary. Check with your state’s tax authority to get the most accurate estimate. Previous Post Can You Deduct 401(k) Contributions from Your Taxes? Next Post What is a Tax Bracket? Written by Lisa Greene-Lewis Lisa has over 20 years of experience in tax preparation. Her success is attributed to being able to interpret tax laws and help clients better understand them. She has held positions as a public auditor, controller, and operations manager. Lisa has appeared on the Steve Harvey Show, the Ellen Show, and major news broadcast to break down tax laws and help taxpayers understand what tax laws mean to them. For Lisa, getting timely and accurate information out to taxpayers to help them keep more of their money is paramount. More from Lisa Greene-Lewis Follow Lisa Greene-Lewis on Twitter. 2,010 responses to “How Long It Takes to Get Your Tax Refund” Thank-you to the professionals at Turbo Tax today they helped assisted me with my Dad’s taxes today. Thank You to Kathy and Donnette you were patient helpful and made it better. You were both awesome. Julia Reply I already got my federal how long will it take to get my state Reply Thanks for the article, was really helpful in knowing how to check your tax refund status! Reply I like to track my refund Reply I filled on the 14 last month Reply I file on fed the 22 and has not seen my refund yet Reply It’s my first time filing. How long does it take for me receive my federal refund. I’ve also recently received my state tax. How long do I have to wait.? I worked hard for money and didn’t do anything illegal. Reply Hi Jocelyn, If you have an IRS acknowledgement then they are processing the return. If the return has been accepted then check the status of the tax refund via IRS “Where’s My Refund?” tool, https://www.irs.gov/refunds. Please note you will need the following information when checking on your refund status: Social security number or ITIN Your filing status Your exact refund amount However, per the IRS; a phone representative can research the status of your refund if it’s been 21 days or more since you filed electronically. Thank you Reply I’ve been checking my refund status pretty religiously for past 4 1/2 months on the “Where’s My Refund” page. For the longest time, it just kept saying they had received my return and it was being processed. Now suddenly I go to check it this morning and it says: “We cannot provide any information about your refund. Be sure to: •verify your filing date; •check with your tax preparer or tax software provider; or •verify you received your electronically filed acknowledgement e-mail. If you filed a complete and accurate tax return, your refund should be issued within 21 days of the received date. However, processing may take longer under certain circumstances.” I know the info I put was correct because I’ve been putting the exact same stuff in over a hundred times. Is the system just down or is something else going on? Reply Hello Randall, Per the IRS; a phone representative can research the status of your refund if it’s been 21 days or more since you filed electronically or, more than 6 weeks since you mailed your paper return or if the Where’s My Refund? tool directs you to contact them. Here is more information on how to call the IRS for Refund Status: Individuals 800-829-1040 7 a.m. to 7 p.m. local time Have the following ready when you call: Individuals • Social Security numbers (SSN) and birth dates • Individual Taxpayer Identification Number (ITIN) for taxpayers without a Social Security number • Filing status – single, head of household, married filing joint, or married filing separate • Prior-year tax return • Tax return you’re calling about • Most recent correspondence sent to you (if any) Thank you Reply Ive been waiting for my taxes over 4 months now why is that can u email me an answer that Reply Hi Denise, TurboTax does not issue or track refunds. The IRS issues all refunds. If you have an IRS acknowledgement then they are processing the return. If the return has been accepted then check the status of the tax refund via IRS “Where’s My Refund?” tool, https://www.irs.gov/refunds. Please note you will need the following information when checking on your refund status: Social security number or ITIN Your filing status Your exact refund amount However, per the IRS; a phone representative can research the status of your refund if it’s been 21 days or more since you filed electronically or, more than 6 weeks since you mailed your paper return or if the Where’s My Refund? tool directs you to contact them. Thank you Reply My status says ready to mail but I mailed it in the beginning of April… according to MA dept of revenue my refund doesn’t exist. What do I do? Reply Hi DeDe, TurboTax does not issue or track refunds. If the State return has been accepted, then go to the Massachusetts website using the link below. You can check the status either online or by phone. https://www.mass.gov/how-to/check-the-status-of-your-tax-refund If you are still unable to track the status of your MA state refund, then contact someone at the Massachusetts Department of Revenue directly, and see if they are able to access your information. Here is the link for more information: https://www.mass.gov/orgs/massachusetts-department-of-revenue Thank you Reply Filed my taxes through my CPA around February 10th. Got a letter in either late March or early April requesting me to verify my identity to make sure it was actually me doing the return. Got another letter in May saying they were still processing it. Here we are in June, nearly 120 days since I filed and still getting the same message on the refund status. I think all of us who are being made to wait this long should have some sort of interest added on to our refund or some kind of credit added for next year’s return. Reply Its been 5 months still nothing, I never waited this long with little to no info it still says its processing first I had to wait 9 weeks to verify identity then 60 days for review now they say they’re sending out a letter its going to take 30days. Really? It take 30days to send a letter Reply I filed my return with Turbo Tax on/about 28 March and received Fed, but I have not yet received State of AL. what do I have to do in order to receive state of AL? Reply Hi Buddie, For refund-related questions, contact the Alabama Department of Revenue. Statement from Alabama Department of Revenue: For the most up-to-date information concerning the status of your current year refund, call 1-855-894-7391 or check the website at https://revenue.alabama.gov, then click on “Where’s my refund?”. Return processing times vary depending on many factors, including complexity of the return and identity verification processes. Please allow 8-12 weeks to receive your refund. Thank you Reply Mine still say no information and it’s been approximately 13 weeks. Reply Mine return said accepted then got a letter to come in to prove my identity. Been 6 weeks still says no info available Reply Hi Debbie, If you received a verification request from the IRS please follow the instructions on the letter to expedite the processing of your refund. The IRS offers only two ways to verify your identity: Online at the IRS Identity Verification Service website By phone at the toll-free number listed on your 5071C Letter Only those who receive a 5071C Letter should use the verification system. The letters are sent to you via U.S. mail. They are never emailed, and the IRS does not initiate verification requests by phone. Here is more information on the subject. https://turbotax.intuit.com/tax-tips/security/tips-for-handling-identity-verification-requests-from-the-irs/L55RhaS2B Thank you Reply Yes I went to the local office on april19th with requested info. Still have heard nothing yet I filed my taxes and mailed it in sometime around march and havent gotten a rsponse back yet and every time i correct it. It still says incorrect birth date Reply Hi James, Please first, check your e-file status to see if your return was accepted: https://turbotax.intuit.com/tax-tools/efile-status-lookup/ If the IRS accepted it, then you can check refund status with the IRS. TurboTax does not issue the refund. https://www.irs.gov/refunds Please note you will need the following information when checking on your refund status: Social security number or ITIN Your filing status Your exact refund amount Thank you. Reply It’s been three months for me. Nobody is willing to give direct feed back on the problem. I’ve callled no refund. Be surprised if we even receive one at this point. Reply I e-filed my return through turbo tax on 22 Feb and it’s 10 May and I still haven’t received anything for direct deposit Reply Hi Gregory, Please first, check your e-file status to see if your return was accepted: https://turbotax.intuit.com/tax-tools/efile-status-lookup/ If the IRS accepted it, then you can check refund status with the IRS. TurboTax does not issue the refund. https://www.irs.gov/refunds Please note you will need the following information when checking on your refund status: Social security number or ITIN Your filing status Your exact refund amount Thank you. Reply Hi, its been two months since my status is aproved. I expected my money back las month bjt nothing happens. I need to know whats happening. Am i being scammed? Reply Hello Yaku, The IRS issues all tax refunds. TurboTax does not issue the actual refund. If you have an IRS acknowledgement then they are processing the return. You may also check the status of the tax refund via IRS “Where’s My Refund?” tool, https://www.irs.gov/refunds. Please note you will need the following information when checking on your refund status: Social security number or ITIN Your filing status Your exact refund amount Thank you Reply Anybody that has filed a paper return and what an update would need to call the 1-800 number to get any status update! Please stay on them as I’m just getting paid a return from 2 years ago. They may have your return under review for 60 days at a time. I also mailed previous year return in February of 2018 and if I didn’t call to check on they stated it was received as of June 2018. I received notices in the mail pushing it out until February of 2019. At that point I had to get a tax advocate on my case to see what’s the hold up. Needless to say it’s may of 2019 and I’m just now getting my case rectified and my refund sent out. Reply So it’s not best to check the WMR online? Just call? Reply Hi Shanika, If you have an IRS acknowledgement then they are processing the return. If the return has been accepted then check the status of the tax refund via IRS “Where’s My Refund?” tool, https://www.irs.gov/refunds. Please note you will need the following information when checking on your refund status: Social security number or ITIN Your filing status Your exact refund amount However, per the IRS; a phone representative can research the status of your refund if it’s been 21 days or more since you filed electronically or, more than 6 weeks since you mailed your paper return or if the Where’s My Refund? tool directs you to contact them. Thank you I e-file my taxes and have yet to find a status update on my refund. I e-file on March 29th 2019 through Intuit Turbotax. Where’s my refund? Reply Hi Miriam, Please first, check your e-file status to see if your return was accepted: https://turbotax.intuit.com/tax-tools/efile-status-lookup/ If the IRS accepted it, then you can check refund status with the IRS. TurboTax does not issue the refund. https://www.irs.gov/refunds Please note you will need the following information when checking on your refund status: Social security number or ITIN Your filing status Your exact refund amount Thank you. Reply I filed my taxes on feb 14th but I mailed it probably 2 weeks after and now today , April 30th 2019 I haven’t received my taxes .. why is that ? Did my taxes get lost ? Reply Hi Taheed, If you filed a paper return the processing time is longer. Per the IRS, “Please allow 4 weeks before checking the status.” You can check the status on the IRS website in: “Where’s My Refund?” tool. Please note you will need the following information when checking on your refund status: Social security number or ITIN Your filing status Your exact refund amount Thank you Reply Its been over 4 weeks since i have mailed mine. But yet every time i go to check, it keeps telling md that my information doesnt match their records. But everything is entered exactly the way it is on the printed out copy of the return. What do i need to do? I mailed my taxes in the mail.How long should that take Reply Hi Glynis, If you mailed a paper return the processing time is longer. Per the IRS, “Please allow 4 weeks before checking the status.” You can always check the status in: “Where’s My Refund?” on the IRS website. Please note you will need the following information when checking on your refund status: Social security number or ITIN Your filing status Your exact refund amount Thank you Reply Thank you very much for getting back to me I filed my taxes on February 19th and still haven’t received my tax refund. I’m not sure who to call or contact for this issue. Reply same! I filed electronically on Feb 28th and the status still shows its “being processed”. I’ve received nothing in the mail from IRS and all I get is their automated system when I call. Not sure what to do at this point.. Reply Same to both of you above! It’s been over a month now for me. AGHHHH Me too I filed feb 12 got a tax advocate last week we will see good luck Reply I filed my taxes about a month and half ago and the next day I recieved the rest of my w2 forms so when I went to add it, they told me I had to amend it to add the rest, I had to wait a couple weeks to finally amend it and I finally added it and I received the first part of my refund a couple weeks ago but the rest is just sitting in the tool bar. I wanna know when I’m getting that money and why it’s just sitting there Reply Hi Ashlee, Now that you have completed the 1040x Amended U.S. Individual Income Tax Return, print, sign, and mail it. Amended returns are not available for e-filing. It takes about 8-12 weeks for the IRS to process it after they have received the amended tax return. Approximately, three weeks after your amendment is accepted, you can start tracking its status at the IRS Where’s My Amended Return? Also, please be aware that it can take 12-16 weeks to process your amendment and any refund that you may be expecting. Refunds are not available for Direct Deposit and will be mailed to the address submitted on the tax return. Thank you Reply How are refunds not available direct deposit and I received a TurboTax card?🤔 Reply Hello Keyonis, Your refund will not already be on your card. Cards are not active when mailed. You have to activate it then wait until the IRS issues your refund. TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer. Once your return has been accepted by the IRS, then you can track the status of your refund. The IRS issues all tax refunds. TurboTax does not issue the actual refund. If you have an IRS acknowledgement then they are processing the return. You may also check the status of the tax refund via IRS “Where’s My Refund?” tool. Please note you will need the following information when checking on your refund status: Social security number or ITIN Your filing status Your exact refund amount Thanks Reply Has anyone anywhere recieved any type of help from TurboTax or even the IRS? I recieved my tiny state refund but not my federal!! I filed the end of March and my status bar has been on approved the entire time. In fact the exact same day I E-Filed it has been on APPROVED. If I have recieved my state and not federal, why isn’t this shown as STATE TAX RETURNED instead of showing nothing but a status bar for what is missing and partially recieved!!! It is clear to me all of our status’ says the same things and we want/need answers. So if anyone anywhere has something for advice please send it. Appreciated . Reply I mailed off my tax return the middle of March and I am trying to go check the status of it through Where’s My Refund and it keeps saying the information you provided is not correct. please check your refund information. everything on there is correct what do I need to do. Reply Hello Alyssa, If you have an IRS acknowledgement then they are processing the return. Please note you will need the following information when checking on your refund status: Social security number or ITIN Your filing status Your exact refund amount as shown on your tax return Thanks Reply I have everything correct. But its still telling me that the information doesnt match. Reply I mailed my tax return March 14 April 2nd it was processing a week later I have no bar or no tax topic…. Hi Diana, If you filed a paper return the processing time is longer. Per the IRS, “Please allow 4 weeks before checking the status.” You can always check the status in: “Where’s My Refund?” tool. Please note you will need the following information when checking on your refund status: Social security number or ITIN Your filing status Your exact refund amount Thank you I am having the same problem. Were you to get in touch with someone ? What was the outcome? They mail my check on 4/12 how long will it take for me to receive Reply How long did it take you? When I check in the IRS “Where’s my refund tool”, it says it was sent for direct deposit on 4/3. It is now 4/8 and it is not showing in my account. What do I do?? Reply My name is melissa Mcqueen we filed our taxes on fed 1 2019 and it says it is still processing we got a letter in the mail saying it is going to be another 60 days what us going on it is n Michael Mcqueen name it don’t take hat long to look and make sure everything is ok Reply My name is sandra i filed on feb 2 2019 still dont have my federal first time happen im worry Reply Filed Feb. 18th and still do not have a refund? Can anyone tell me why and should I be concerned? Reply My refund filed Feb. 18th and signed up for direct deposit. I still have NOT received a refund. I IRS refund status website is worthless. You receive a message refund still being processed. I want more information. And there is no phone number where you can call an actual person for assistance. I am seeing other comments on refunds not received. I would like to know what is going on especially when one comment states they filed 3/11/19, accepted 3/14/19, approved 3/24/19 and refund 3/27/19. Please someone give me an explanation where is my refund? Reply I did my taxes for 2018 on February 22, 2019. I still do not have my refund. I get on the IRS2Go app and I go to the IRS site and punch in the information. Always tells me there is no information. I did it on Turbo Tax and mailed on February 23, 2019. On April 6, 2019 will be 6 weeks. What should I do then? Is there a certain number to call? Thank You Cheryl Reply Filed February 11, been trying to get an answer from the IRS but can’t seem to get anyone on the phone….also unanswered questions. The recording states that they cannot provide any information at this time?! Who do I need to call at this point? Reply I filed my taxes February 10, 2019. It is March 30th!! I still do not have my refund.WHY?? Reply Hi Susan, Sorry you are having problems with your refund status. The IRS issues all tax refunds. TurboTax does not issue the actual refund. If you have an IRS acknowledgement then they are processing the return. You may also check the status of the tax refund via IRS “Where’s My Refund?” tool. Please note you will need the following information when checking on your refund status: Social security number or ITIN Your filing status Your exact refund amount Hope this helps. Thank you. Reply I have not receive my state tax return yet it has been over 30 days. Reply I filed mine not with efile on feb 21 st what do I do it’s says it was not received so do I have to print off and send it somewhere because it’s been over a month Reply Brook, I did not do efile either, but I did send a copy of my taxes I did on Turbo Tax to the IRS. I still have not gotten a response or it will not find the information as I type in the information from where and how Filed Feb 22, 2019 on Turbo Tax. I need a number to call. Does anyone have one? Thanks Reply I am not sure how much exactly I’m being back and don’t have copies of my returns how do I get copies do i can check the status Reply I e-filed my tax return through turbotax on Feb 14, 2019 and have not yet received a refund. I do not know how to track the satus. Reply Still waiting, filed feb. 14. Yet nothing. Please let me know what’s going on. Reply I’m kind of relieve to know that there’s a lot of people who seem to be waiting for their federal refund longer than 21 days. My e-file was accepted on March 3rd and I got my CA state refund in a week or so but I still haven’t got my federal back. The IRS refund status says “Your tax return is still being processed. A refund date will be provided when available.” I will give it another week or so and maybe try calling them… Reply I received the same info on my account also Finally 6 weeks after my refund had been ccwoted I received a letter by mail from the irs stating that I had to verify my identity. It took about a week and multiple phone calls to get my identity verified only to b told that now it going to be another 9 weeks before I can receive my refund, I believe the date is May 31. I filed my taxes on February 8th. And how it was explained to me was “ because I had to go through the process of verifying my identity that my refund is now no longer considered an e-filed return it is now considered a paper return so I have to wait the additional 9 weeks from the time that got everything verified before I will get my return. I filed early because I have a son graduating this year and I’m a single mom of two teenage boys. Paying for all his stuff this year has been hard enough and I planned ahead and filed early to make sure I could get my return back in time to finish paying for the last of his graduation supplies,prom etc… only to now b told that I want even get my return back until two weeks after he graduates. It’s makibg things very difficult financially right now. And keep in mind when ask why they were having to verify my identity no one could answer me, no one knows why. I didn’t mess up on my tax return nothing was changed on my return when they finished asking me a bunch of questions, so it’s through no fault of mine but yet I’m the one who is having to put what to do now. And at this point there is nothing else to do because I’m all out of resources right now. They have all been exhausted already. So sorry to vent, hope u have better luck than I did Reply You’re able to call the irs and request a tax advocate. Tell them you’re in a financial hardship. The advocate can see exactly what’s going on. They will help process your return faster. I filed both 2017 and 2018 together. A letter can back saying I need to verify my identity. I had to answer some questions over the phone. U thought I was cleared! Nope! Got another letter saying the irs wants to verify my employment. They asked for a company letterhead and a statement. The advocate faxed this to the irs department that handles this. Now, my check is finally on the way. I waited over three months. I suggest anyone that can’t check their status to ask for an advocate ASAP! Or else you’ll be waiting longer Crystal, What number did you call to request an IRS advocate? When will i receive the email from the IRS I did my taxes March 8th Reply Since no one ever replies back with an update, I will let you know how it went when I filed my taxes for a refund. I filed a basic return; no kids and not married. I filed on 3-11-19 and was accepted on 3-14-19. I was approved on 3-24-19 and got a direct deposit date for 3-27-19. Today, the 27th, I got the direct deposit. It took a total of 16 days from when I was accepted to when I got my refund. This might not be the case with everyone, but mine came relatively quickly in terms of the IRS. When I got my refund wasn’t a big deal for me, I wasn’t depending on the money for anything. Many years ago that wasn’t the case so I know how important it is because some of you are counting/depending on the money. I hope my case with regards to how quickly I got my refund helps some of you at ease. Reply What bank do. U have Reply I had a direct deposit date 3 27 19 also never received nothing I had a offset which they took their portion but what happen to the rest of my refund they said it was sent to the bank and I called my bank and they haven’t receive nothing yet with a offset it should only take a few additional day keep in my it says refund sent on the 27 at 10pm I got the refund went now how much longer I’m sick of this Reply My federal return was accepted 2/15/19 opted for direct deposit and still nothing??? Reply Where’s my state refund? Reply I need to copy my taxes for my records Reply My state says my refund was sent March 21, I got my card today, March 25, and there is no money on it when I activated it..any idea why? Reply I still have not received my tax refund yet. I filed February 6th. Reply I file feb 3 2019 haven’t seen anything Reply Me too. & i filed February 7th. Still nothing. Reply Girl same. It still says processing.. it’s been over a month. It’s ridiculous. Reply We have an amended tax return for 2017, it was filed in December of 2018; as of March 25th we have not heard a word from the IRS. The Turbo-Tax reference# is 432801273, can you get any information? Reply Hi Gordon, Amended returns have longer processing times than current year tax returns. Approximately, three weeks after your amendment is accepted, you can start tracking its status at the IRS http://www.irs.gov/Filing/Individuals/Amended-Returns-(Form-1040-X)/Wheres-My-Amended-Return-1 Also, please be aware that it can take 12-16 weeks to process your amendment and any refund that you may be expecting. Refunds are not available for Direct Deposit and will be mailed to the address submitted on the tax return. Hope this helped. Thanks Reply I received a letter from IRS wanting more information to support the amount of entry 13714.00 on line 16 of form 1040. I have receipts for 9000.00 the Turbo form said that I could claim 13714.00 so I marked it…..can you contact me on some questions I have Thank you Reply Did my taxes get filed or not? I checked on my refund, as your email told me to do, and it says my return was rejected. I paid you $40, what is going on? Reply Hello Warren, If you received a “Reject” notice, then the return has to be resubmitted after clearing the reject issue. Here is more information on how to fix a return that has been rejected. https://ttlc.intuit.com/questions/1901491-how-do-i-fix-a-rejected-return Reply Got Federal Tax approved and refund right away. Still waiting on PA State tax. It was approved, but no refund deposited. Reply Haven’t gotten anything a letter nothing just the card Reply So Turbo Tax screwed up. Got letter from IRS stating that I need to do a Form 8962 concerning my medical. As I am doing this form this morning it was stating put on line so and so on form 1040 which Turbo Tax should of known and completed when we did my taxes. Very angry filed on 2/7/19 and 6 weeks later a form from IRS, Got State in 5 days and now this. Grrrrr and want to charge me money for incomplete tax forms. Reply I too am waiting for a refund from federal and had same issue with medical Reply I / turbo tax efiled mine 1/24/19 still haven’t got it in the mail , & irs is saying wrong info., please someone help me on what 2 do next. Thx n Blessed day Y’all! !! ClnChico 2 Reply U have to put ur federal tax amount only on Where’s my Refund ! I put my total in ( state and federal ) it said the samething … then someone told me to enter only federal amount and the info changed Reply I filed the end of January and have not received either of my refunds! Never took this long before…. Keeps telling me, printed ready to mail Reply Received an email they are going to take 39.99 from my bank account because my taxes didnt come yet. Which is stupid it was suppose to be taken out my taxes but because its late they want to take the money now. not going to happen that wasnt what I signed up for turbo tax your going to wait like I have to Reply They sent me that too. It’s been 7 weeks since I filed and nothing 😡 Reply I got that same email. I agree with you. They should have to wait too ! Reply I agree and for now on irs should learn to wait on recieving our money just as we have to wait ridiculous amounts of time. ITS MY MONEY AND I WANT IT NOW!!!! Reply I filed on turbo tax I didn’t do efile I did paper do I have to print them and send the somewhere because it’s been 4 weeks I checked the status and nothing first time doing it by myself so please help Reply Yes if you didn’t efile you chose to mail them in. So print your forms & mail to the irs. You can google what address to send your tax return to. But why wouldn’t you efile? It’s so much faster. Hope this helps. Reply I recieved my state but not my federal I called my local IRS and they stated they cant give me any information about where my refund is. I’ve never had this issue before what is going on?? Reply I filed in January 28 and I’ve alrdy received my federal haven’t received my state Reply I filed early February and I still haven’t received my refund. Every time I try to go into “ where’s my refund” it keeps saying the same thing. That it is still being processed and there is not date. I got an email from turbo tax billing me bc I have not yet received my taxas which they were suppose to take it out from there. It has never taken me this long to receive my refunds. Reply I filled my taxes well over a month ago. Have received the Fed return about 2 weeks ago. Have not received the State return ? Have not received anything from State that something is wrong. When will I receive my return from NY State ? Reply I filed my taxes on 3/11/2019; I was accepted on 3/14/2019, and unlike the majority of people who post here, I will come back and let you folks know if and when I get approved and my refund. I was able to order my tax account and return transcripts 2 days ago, and previously when I have been able to do that I get my DDD within a few days. I will come back and let you folks know when or if it happens. Don’t waste your time asking someone who works for TurboTax what and when it’s going to happen because they respond with a generic response that never answers the question you’ve asked. Good luck, Devin Nunes’ gerbil Reply I E-filed my fed and state tax returns on Feb. 17, to date I have not received notification from either the state or Fed or Turbo tax that they have been received. Its been 5 weeks. Do I need to resubmit them?I have never had this issue in the past and have using Turbo tax doe the past 6 years. Reply I have not heard from anything yet I don’t even know if my returns have been accepted bt either the Feds or the state. Can I refile yes or no? Reply I recieved my state but not my federal. If it was the other way around i would not be as upset, but with the state being 1/6 of what my federal is im pretty upset. Ive never had any issues with my taxes ever. I file with turbotax one year 2018 on feb 4 and its march 19 and no fed. I called the irs abd they say im under review. Looked it up, review is the same thing as an audit. Now im not scared of the audit because ive always been straight with uncle sam. But now i have to wait 8 more weeks before i can even inquire about them. And i paid for the premium or whatever it is. When i recieved my state taxes there was no notification. I had to call my state and have them tell me theyve heen deposited a week ago. Not happy at all. Reply I’m still waiting on mine….Turbo tax took a lot of money from me and I was told it would get directly deposited into my bank account but I was mailed my state I’m still waiting on my federal not sure why it’s taking so long Reply I failed my return feb 28 and everytime I log in it’s says ready to mail but still haven’t received anything Reply Lena B Mack filed in February have not heard from state nor federal , Where is my Refund ? Reply It sounds like we’re all having the same issues for the most part, so is it something to do with turbotax or the IRS? I filed on 2/6 both were accepted then I got the ID verify from federal and state in that order, I completed the both over the phone I received my state on 3/12 after receiving the letter for my identity it wasn’t even a week between the two that my state was deposited. Federal is still saying the same thing I ask if its Turbotax or the IRS because I will no longer use Turbotax if that’s the case (used them the past 7 years) never had any issues like this. In 2016 I did receive my state before my federal that year. Reply Hi James, The IRS issues your tax refund. TurboTax does not issue your refund. If the IRS accepted your taxes then they are processing them. Hopefully you will see your tax refund soon. Since it has been over 21 days you can call them and check status on your tax refund if you don’t see anything on their “Where’s My Refund?” tool. Best, Lisa Greene-Lewis Reply What number should we call if we have efiled and haven’t received our refund in almost two months? Thanks for the suggestion and ,We did call and got the answer ,”give the IRS till May 2. To process your refund that we were in a group of people randomly picked to check their returns ” for what? Then we recieved a letter 7 days later saying give the IRS till April 23 to further process. Also gave 5 different reasons ,all vague! From social security to remember it was a random selection. I don’t know but all sounds off to me. I’ve never had a issue before and my form looks the same as before . Never any fees other than turbo tax charge. I filed my federal and state on Fri 2/22. I never received any email confirmations and to my surprise my federal was in my account on Fri 3/1. Shocked! My state came on Tues 3/12. I logged into my Turbo Tax account that evening and it said I should be receiving my refunds on or around 3/15…. Not complaining and grateful for what I did receive just odd and still no email. My Boyfriend hasn’t gotten as lucky. We filed his on Fri 3/1 and again no email but neither of us felt a need to worry. On the 12th after receiving my state and checking Turbo Tax I checked his as well and little did we know his refund was REJECTED. We fixed the problem and it was accepted and we were given the estimated date to receive refund on 4/2. Nothing has came yet, not even the emails! Reply I filed my state on feb 7th and still did not receive anything back. It says its been processed, with no offset amount, and it has not been mailed yet. I dont understand its been almost 6 weeks and nothing. Reply Its been over 21 days since they accepted my claim but I forgot to activate my card! Wat do I do? Reply Activate your card? I filed my taxes on February 7, 2019 and I received an email that it was received. I have received that my refund is still being processed and that I will receive a date. It has been about 6 weeks and I haven’t heard anything yet and I did efile, could you please tell me what’s going on with my refund. Reply You need to contact irs that’s what I did I didn’t follow the prompts I just did what I had to do to get someone on the phone that’s when I was told my refund was under review and to keep check in the where’s my refund page but it could take up to 60 days to receive my refund and to not call them til may 5th if I haven’t got my refund or received a letter from them about what’s going on so I’m still waiting hi i filed taxes on feb. 15 and it was accepted and i still haven’t received it. can’t anyone on phone and still being processed is all i am seeing. haven’t received any notice or email saying something is wrong so why so long??? Reply Hello I filed on the 11th of February and still haven’t received a notice saying if anything was wrong or not, all it says is that it was received. I was to get my refund on March 4. What can I do about finding my refund? Reply I went through the same thing your stuff is being reviewed i got accepted January 28 i went from processing still processing to delay in processing them back to processing and I was told that I was under a 45 day review that it will be up April 25 but I got an date Sunday letting me know I will be getting it this Wednesday hope this help u have to call them to see what’s going on My husband has not received his refund. Filed feb.15,2019.. Reply Hi there this is nettie woods i file my taxes in February and I suppose to receive$16970 but I just received half just$711.0 what happened to the$600 where are the rest thank you Reply Same here i should have gotten 1900 the sent 350 what s up with that Reply I want to know too. Same thing happened to me……was supposed to get 660 but only got 320 and it says it’s been filed. I had to do an ID verification. Why is it taking so long? Reply As did i, i filed on jan 25th and had to verify id 3weeks ago but havent gotten anything. Irs2go still says processing. Please reply when u get yours Reply same thing here no info on my taxes at all. I file Feb 17 got my state no federal yet it keep on saying it is in process Reply Hi Lisa. I did my state taxes using turbo tax last year but did not file. There was a fee and I simply didn’t have the money. How can I get my last year’s state income tax return now? Reply I think that if the irs or whomever is going to garnish taxes, they should only be able to take a certain percentage, not the whole amount. Reply I filed on Feb 17 e-mail says taxes done Mar. 8 but no refund Reply I’m still waiting on mines. Did it on Jan 28 2019 and nothing Reply Waiting 9wks after wasting 3wks already because I needed to prove my identity.. Never again will I use TurboTax.. This is ridiculous!!! Filed early to get my Taxes done an now people who filed after me already got theirs.. WTF!!! Reply Hi Nicole, Everyone’s tax situation is different. If the IRS asked you to confirm your tax information your tax return was received by the IRS, but we don’t issue the tax refunds. Since it has been over 21 days you can call the IRS to check status on your tax refund if you don’t see an update in their “Where’s My refund?” tool. Best, Lisa Greene-Lewis Reply Why is this taking so long? I am not getting any answers from anyone. Reply I don’t understand here but I filed my taxes with TurboTax 1/8 weeks ago, but haven’t got my state I don’t understand what’s going on here Reply I filed feb. 4 with turbotax i usually go jackson hewitt but was trying to save money. So i filed the same that i do every year. And now the irs says im under review. The only thing that was different was using turbotax. Cetainly wish i woulda just paid the 600 bucks to jackson hewitt now. But thats alot for just like an hour of work. For them just to enter the information in for you. Like…. idk this really sux. I gotta wait 45 days before i can even ask what the problem is. Reply Why are you blaming TurboTax? The government doesn’t care WHO you file with, whether it’s Jackson Hewitt or TurboTax… if you are under review it’s most likely because you either A. Made a mistake (whether in error or on purpose) or B. have incomplete information. Either way don’t blame others for the Governments issues… Reply STILL WAITING…. WAITING… WAITING!!! WHAT’S HAPPENING ???? PLEASE LET ME KNOW !!! Reply Same 😐😐😐 Reply I did mine Feburary 2nd 2018 and found on the 25th that i had to prove my idenity to the IRS and now it will be another 9 weeks before i get my tax return I think they want to earn interest off our taxes. Reply Same thing happen to me filled Feb. 6th an last week of February got that same letter.. 3wk wasted waiting just to do another 9wks..never using turbo tax next year!! Reply Filed jan 31st got my state but no fed and wheres my refund wont work. Reply Was supposed to get 278 back from State of MI. Only rec 144. Can’t find anyone to tell me why. Awesome. Reply State might have taken some…. if you owe any money for state property they send you a letter saying they have taken whatever amount and you will only receive whatever other amount. Reply Hi Cheryl, There can be a few reasons. There could have been something missing from your state return and they could have made an adjustment. If that is the case they will send you something showing why your taxes were adjusted. Another reason tax refunds can come out different is due to debt owed from Past due child support, Federal agency non-tax debts, State income tax debt, Certain unemployment compensation debts owed to a state which can be offset through the Treasury Offset Program. Here is more information: https://blog.turbotax.intuit.com/tax-refunds/what-is-a-tax-refund-offset-14545/ Best, Lisa Greene-Lewis Reply everyone I asked about state (Iowa) refund says they haven’t received theirs yet and most say it could take up to four months. Turbo Tax cost me almost $130. to file. Just a simple return, no extras. So much for FREE, FREE, FREE Reply Filed with Turbo Tax on February 11th ..very simple return,nothing complicated.The site ( and commercials) claim that you can file for free.Since I have been using TurboTax ( 3yrs) I have been getting charged more every year.This year was $89.00 AND I still haven’t received my federal refund.Be careful!!! Reply I e filed my tax returns on Feb. 7, 2019 got state refund within a couple of weeks. I am still waiting for federal. Wondering what is going on Reply I filled and was “approved” Feb. 5th, still says under processing on irs.gov app, this has been the longest I have ever had to wait and I also paid $130. I hope turbo tax is going to put their part for what I paid if this continues! There are no direct answers regarding “my” return. Reply I filed my taxes through TurboTax e=file system on January 29. I had four tax forms—Fidelity, Brighthouse, Tiaa, and Social Security. each of which listed my withholding. This total matched line 16 of my final income tax form. I received a notice from the IRS in late February saying that there was a problem with line 16 withholding amount which would not be resolved for 4 to 6 weeks. I sent in the requested forms which should have already have been available to the IRS. The four tax forms were the same ones I submitted in 201Fr7 (updated to 2018 of course). I am very disappointed because I counted on getting the refund in February. I found that the IRS has no way of being contacted to explain the problem which I don’t feel really exists. Reply State says refund deposited March 13th still nothing in bank have checked everything and all is correct where is my refund Reply I got my federal refund but still haven’t received my state refund !! What’s the reason for the delay ??? Reply I also received my federal but not my state not in my state Reply I used turbo tax to file my taxes. I received an email saying my federal was excepted 1/23/2019. March 2 I received a letter from IRS asking how I came up with amount on line 7 second page of 1040. I looked at my copy & the bottom half did not print out, this is where my 1099Rs would of been. I made copy of 1040 thru irs.gov & it was the same way. I sent copies of my 1099rs with letter I received to IRS. This was maddening to me why did I get approved 1/23/2019 . I had 20 days from date of letter (2-25-2019) I almost went to Fla for month of March so I would have been late with this. Don’t know if I will use or recommend turbo tax, very frustrated! Reply I received the exact amount of my refund for Federal within one week. State refund takes longer as they seem to have additional inquiries at times. Very happy with turbo tax. 4 years filing with them. Reply Filed February 3rd IRS website says accepted than there’s a delay and nobody knows what’s going on with my refund Reply I efiled with turbo tax on Jan 27th and it was approved Jan 29th still no refund. I check irs wheres my refund and I get some thing saying it is still being processed. Topic 152 to click on but that is just stating reasons for delays. Where is my refund? Reply Turbo tax doesn’t provide update on status like it used to. Even tho TurboTax says exile accepted when use refund status link and enter into says no record. I feel i am paying for Intuit to advertise rather than provide the service. Deluxe user not the FREE that I am paying turbo tax to advertise.😵 Reply How long will it take to get my refund after proving my identy Reply I had to do the same for federal and state but when I finished the first one with my federal I got it a week and a half later. A week after that I got the notice from State still I’m waiting for my refund .. Reply IRS indicates refund processed, it was going to be on one of those Turbo Tax cards…I have yet to receive the card!! I keep getting email “reminders” to enroll, I click on the link to enroll and it says try back when you’ve received your card, so clearly the system knows it hadn’t been sent yet. But why has my refund processed, as of almost 3 weeks ago, and I have nothing!!!!!! Reply Same 4 me. Still not recieved my card. Gettin same email to enroll !!!???? Reply My AZ state tax form got rejected because it didn’t contain a Federal Schedule A since I took the standard deduction. AZ lets me itemize since my AZ itemized deduction is greater than the AZ standard deduction. When is Turbo Tax going to fix this problem so I can file my return that I paid for? Reply I filed my takes on the 28th and didnt find out till around the time that I should’ve received it that my taxes was under review and could take up to 3 months to get back and yet its still not guaranteed .In which I had to call irs just to find this out so I was told to keep checkinf for a date but it can take til may the 5th before I here back from them im so upset Reply Why didnt i get the exact refund i was told i was going to get?? Reply Same here i was told one amount and got something way smaller Reply Wow! That happened to me also which is why I’m on here and now after reading comments I feel it’s not looking good…….🤬🤬 Hi Corry, If there was something missing the IRS or your state will make an adjustment. You should receive something from them if this is the case. Also if you have certain outstanding debt like past due child support,federal agency non-tax debt, state income tax debt, certain unemployment compensation debts owed to a state these types of debt can be offset by the Treasury Offset Program. In addition past due federal obligations can be offset. Here is more information: https://blog.turbotax.intuit.com/tax-refunds/what-is-a-tax-refund-offset-14545/ Hope this helps! Best, Lisa Greene-Lewis Well I’ve none of those things and was not notified of anything else the way it’s looking turbo tax did not file my earned income credit paper work.. so now i have to file an amended form thanks turbo tax Hi Alberto, If there was something missing the IRS or your state will make an adjustment. You should receive something from them if this is the case. Also if you have certain outstanding debt like past due child support,federal agency non-tax debt, state income tax debt, certain unemployment compensation debts owed to a state these types of debt can be offset by the Treasury Offset Program. In addition past due federal obligations can be offset. Here is more information: https://blog.turbotax.intuit.com/tax-refunds/what-is-a-tax-refund-offset-14545/ Hope this helps! Best, Lisa Greene-Lewis Reply Return accepted 2/6, received state within 2 wks, still waiting for federal. Reply I got my federal did my state Feb 17 and haven’t gotten it back yet. Normally it doesn’t take this long. What’s going on. Reply I did mine feb 9th still says processing what’s going on Reply I also did mine February 4th, and it says the same! Reply I hear you. Mine was accepted on Feb. and I still haven’t received my refund. Checking the IRS web site says my refund “is still being processed”. It’s never taken this long after e-file. Reply Mine is saying the exact same!! I’ve never had this problem! I got my federal but not my state Reply I did my returns with turbo tax & i ended up paying in instead of receiving anything..which is weird because i dont make enough money to pay in. Ill never use this site again trust me Reply Hi Jobvis, One thing to remember is tax rates were lowered starting last year so you may have seen more money in your paycheck throughout the year in 2018 instead of getting a tax refund and if you didn’t adjust your W-4 you may not have had enough withheld. Also, not sure what tax deductions that you claim, but some were eliminated for 2018. You can use our W-4 calculator to estimate your withholdings for 2019 so you don’t have any surprises in 2019 https://turbotax.intuit.com/tax-tools/calculators/w4/ Hope this helps. Best, Lisa Greene-Lewis Reply I got my federal taxes but I still haven’t gotten my Colorado state taxes back. Why is that Reply Where’s my state tax? It says accepted 1/28. Its past 45 days, so where is it? Where’s my update? The state site hasn’t updated either. 185 to Turbo tax and your phone number doesn’t even work! Reply Mines did the same thing i got accepted 1/28 and it went from processing my return to still processing then to refund delay now it’s back to we processing your return I called and it said that I am under a 45 days review and say that I have to give them until April 25 is when my days is up so I didn’t get on the review until after March 11th. But today is when I gotten the letter they is trying to verified my wages that I reported like I didn’t have my w-2’s but I just have to wait like they said. But hold on imma let u know how to speak to them Reply To speak to a live agent 1-800-829-1040 After choosing your language click option 2 for personal income tax Then option 1 for payment issues form tax withholding Then option 3 for other questions Then option 2 for other questions When ask to put in your ss number do not enter it will ask you twice then you will get another menu (sometimes it will just take u straight to the live agent) Then press 2 for personal individuals it should then transfer you to an agent but by no means put in your information cause it will only take u to an automated service hope this helps Reply I’ve got the same problem except I’ve received my state but not my federal and cannot get a number of a single person but instead an automated instruction to check my status which I already know is being “processed”. According to turbo tax both the state and federal were accepted but IRS site shows being processed. This has NEVER happened and it is also ironic that for the first time ever I got my state refund before my federal Reply I’m having the same issue and still yet to receive my tax return Reply Same problem they don’t answer filed on feb 17 e-mail says taxes are done on mar 8 now what still waiting My #Taxhero saved me from filing paper mail, fixed a mistake and I was able to E-file. Thanks so much, @TurboTax. Reply Still waiting over a month. Reply I filed February 6 it’s been over a month and it’s still in process and nobody can tell me when I’m going to get my money Reply Mines has be processing for bout 35 days and I’m still waiting on my date also can yall please notify me of something Reply Same here.. Reply I filed February 4’th. I got my state refund immediately and like you my federal return STILL shows that it is being processed. Every number provided to check on my refund only allows me to check the status of my refund which I already know is being processed and I cannot get through to an actual person to ask what the delay is Reply I filed on February 10th. And still nothing! Received my state yesterday! I never in my years doing my taxes received my state first🧐 Reply I did mine on the 18th and they still are in process! No release date yet Reply I did my texes on 2/25 and still saying processing.last year it didn’t take longer than 2weeks what is going on.. Reply I filed my ITR last Feb 12 and my status is accepted the same night it was submitted. The apps is telling me that I will get my refund March 6, but as of today, my status is still the same, ‘accepted’. Coincidentally, this was only my second time filing it myself using the Turbo Tax. Reply It’s been over 6 weeks for me, going on 2 months and still no info on my refund. Very disappointed. No one answers my questions on Turbo related to my refund. And the SBTG never answers. I don’t know what’s going on but it’s very frustrating. Reply I’m very frustrated also!! Friend of mine is also waiting and she had a personal tax preparer! Reply I being waiting almost 45days when check online and call irs they keep saying processing. No letter no nothing and efile Reply Wow this sounds like a real bummer. Never had to wait more then two weeks going on day 21 bummed. Way too expensive to file with Turbo if there’s no advantage. Slamt. Reply Same here and got a letter saying another 60 days Reply I got a letter too saying they need another 60 days today but when I check the site it told me that they reduce it cause I owe the irs but gave me a date for the 3/22/2019 I got accepted 1/28/2019 I was under a. 45 review also that wasn’t over until April 25 I agree! I haven’t received any updates and I’m almost at 3 weeks. Last year when I filed with a different company and paid far less, it was approved in almost 2 weeks. I’m more annoyed that I paid for a service and it’s taking much longer than expected Reply I filed and was accepted 2/7. My Refund was adjusted to a little more. Where’s My Refund said I would get the original amount 3/13 and the adjusted amount on 3/18 and a letter was mailed out explaining the adjustment on 3/11. My refund was set to going through Sbgt, but as of today 3/13 nothing has been received. Is the IRS going to send the full amount on 3/18? Should I be worried? Reply So do I still have to pay the TurboTax fees cause don’t see where yall ‘have done anything I still haven’t received my taxes it’s been 8 weeks Reply Something is not right. Mine came within 2 weeks. Reply I was told that I was on a 45 day review I filed January 28 well today I got a date and my 45 days not up until April 25th u need to call them to see what’s going on Remember do not put in any of your information when calling they will then put you on hold to talk to a live representative I have received my IRS refund, but have not received my state refund, and am wondering where it is, and what is holding it up? It is a Georgia state refund Reply I got my Georgia state refund within days of filing but not my federal 🤔 even when I mailed my returns in for MANY YEARS I never had to wait this long. Something is just off and I can’t even get a person in the phone to tell me why. Just an automated system telling me what I already know; that it is being processed. I will NEVER do Turbo Tax again Reply I filed my taxes and received my Federal Refund in about 21 days, but the amount was not what was filed on my turbotax return. I used turbotax last year, received a refund and this year’s refund was supposed to be about the same as last year’s. The deposit in my account was about 8% of what my tax filing said I would get back. Who do I contact? Reply I filed my taxes on 2/20/19, they were accepted on the same day. I have yet to receive my taxes. Where’s my refund says “still being processed.” My transcripts are N/A. I not received a letter or any additional info. and I’ve already paid TurboTax. Frustrated! What’s going on??? Reply Exact same for me. I filed 2/20 was accepted that day and haven’t received any updates since. Tried to call to talk to someone since it’s been over 21 days from being accepted and they make You type in the information and all it says is still being processed Reply I checked my transcripts this morning online. I have a 846 Refund Issue for 3/20. Did you try to see if your transcripts have updated? Where’s my refund still says “still being processed” but that may change by the AM. My refund doesn’t match what was calculated on my return Reply I have that same problem or it’s under review I finally call them she told me they got my check but I still have to wait 45 days. Reply What number did you call???? I’ve called so many and cannot get an actual person in the phone. Instead I get an automated system telling me it’s STILL being processed. turbo tax made a mistake on my state refund it was exiled and accepted by Irs Still haven’t heard anything says pending Reply I did mine on 2/3 and they were accepted same day! Haven’t gotten anything even with the EIC should of had them at the end of February. Called the IRS and was told I’m under review. I went to another tax place to look over my taxes and the paperwork everything I did was fine and correct! IRS said next time to call is if I don’t get it by 4/26. I’ll never use this service again! It seems like everyone I’m talking to with or without children are having problems getting their money back. Reply I got my federal tax back but didnt get the state tax cause it dont even say state tax was sent Reply Did you ever recieve your state? I’m in the same boat and I’m trying to find answers. Reply I want to know what is the problem with my tax refund what I’m waiting on for them to direct deposit to my turbotax card Reply Hi! I have already received my federal tax return. I’m waiting on my state tax, there has been over a week time between the two. Is something wrong? Reply I filed my 2015 tax return on February 19th and mailed it to Fresno. I have not received any acknowledgement that they received it. How do check to know if IRS received my mailed tax form? Is there a way to check it? If so, how? Please help. Reply This is the third year I have filed with turbo tax have not had any troubles at all, I received my return direct deposit about 25 day from the date sent just like the email said I would THANK YOU TURBOTAX See you again next year… Reply I filed with turbo tax 2/16 and it said that it was accepted by the IRS the same day, but I haven’t get my refund yet! My friend field a week later and he already has his money. What’s going on! Should I be concern? Reply I got my refund ok but I paid 14 dollars to for my Mass. Tax and want to know if it got there. I have not seen it on my bank statement. Reply Yes I filed my taxes in 2-1-19 received federal when I look up State still stuck processed.can u see why or tell me how Reply I filed February 4th and accepted February 4th, and on a 45 day review, have recieved nothing no updates, I have no cash and want to get my refund.. please what can I do but wait on a stupid letter on the 18th horriable this year. I am filing later next year. Reply I have not received my refund. I filed.1/31 it says processing. How much longer past 21 days. Reply I filed on 2/4 and it still saying being processed.. why? Reply I filed on the 2/01 and they told me I was under review so you might be too Filed 2/9 still says it’s processing, not sure what’s taking long this year. Reply Same here filed same day and says still processing ugh I can’t even get to state of Mi “where’s my refund” I keep getting, my info doesn’t match. It says the same thing when I call. I’m following the instructions. It was received on 2/11 e-filed. And you cannot even talk to a person. Any ideas? Reply I filed on feb 9th and my State refund has already been paid yet still nothing on my federal! I have used turbo tax for the last three years with no problems and now I have a problem! I just don’t understand where my refund is!!! Reply I have e-file my tax returns with turbo tax on Feburary 5, 2019. I have still not yet recieved my return. Is there a reason it takes this long? Reply I filed mine last month I downloaded my copy of the taxes and when I go to open them to check the specific number to put into the irs website there’s letter and numbers like a code or something. And on top of that i try to figure out where my stuff is I’m either talking to a robot or I’m getting a message saying there’s no tax return on file this happened last year and idk if im going to file with turbo after this. Reply What does it means when my taxes went from taxes delayed to taxes been received Reply I filed with TurboTax on January 29 ,2019 and it was accepted minutes later,my status is still saying my refund is still processing a refund date will be given when available? My refund has never taken this long should I be worried? Reply My taxes were accepted on Jan. 30th not sure why its takin this long to be processed…I’m starting to panick something’s wrong Reply What is going on??why my refund status still saying in process for a month… Reply waiting for turbo tax Reply I’ve been using Turbo Taxes since 2009 and this year it was suppose to be free but it wasn’t. Reply I don’t think I’ll ever use Turbo tax again, Federal return took all my money that I should have gotten back I have no off set , and for some reason my return from the federal was $17.00 I’ve never gotten a low ball amount from the Federal tax return. Reply Mine was filed turbo tax n shows it will be sent tomm march q3th but I still haven’t got my turbo card. I called n told turbo I hadn’t received my card n it takes 7 to 10 days to get another one. Will my money be on it when I get it. Reply Did my taxes on 2-4 still says processing I have no idea wy it’s taking so long Reply I finally got a hold of someone at the IRS because mine said the same thing. I was told that they are under review, and if I dont have them, or a reason why I don’t have them mailed to me by the 18th of APRIL, I am supposed to call them back. Reply I have been waiting since February 5 have not received my refund. I have nowhere to go to find out what happened to it . I have been using turbo tax for years never had this problem. Did my children taxes and they got their last month and they received theirs. It was accepted the same day and now it’s still being processed. What up with that Reply How do I check on my state refund? Reply I’ve been waiting 7 weeks for my refund to be approved. It’s never taken this long before Reply We filled our rifle taxes with Turbo tax on 1/27/19 and was accepted 1/28/19. Still no refund. I have called twice and all they say is letter for more info in the mail to us. It’s been way too long and still no refund. Can you help us? Reply Have filed for a few years now they say there is no account attached to my account what kind of deal is this Reply I FILED WITH TURBO TAX ON FEB 10TH. SAID MY TAXES WERE ACCEPTED. STILL HAVE NO DEPOSIT? ITS BEEN 22 DAYS?? I GO TO THE IRS SITE AND SAYS ITS PROCESSING STILL… Reply Hello on where’s my refund it said refund sent 2/27. I never got it. I checked my transcript the 29th and it said refund cancelled. I called the IRS they said it was rejected. How is that possible when Turbo Tax verified that we both have the same banking info? One rep said wait 8 weeks. One said I was under review and to wait 90 days.. Reply My federal taxes were accepted 2/7. Got a letter from IRS saying I needed to verify my identity. Spent 45 minutes on the phone with them and I still have not received my refund. And IRS said it could take 9 weeks. I would like to know why? Reply I need help with my state refund?? Reply I filed on Feb 17 and I still have not received my taxes. This is my first time filing with Turbo and the last because I never had this problem before nor have my taxes ever took this long to come and I still don’t have a release date yet. Reply I filed my taxes on Feb 7. Received a letter from IRS (3/18/19) stating that the V.A. has seized my return from my deceased husband died Jan 19 2018. He died in debt and I had to borrow money to bury him. I need the money to repay nephew I borrowed the money from. Am I responsible for his debts? Can I get some or all of my income tax return since I worked for it. Reply I filed my taxes with turbo tax on February 13 and I haven’t heard anything or been given a date. Reply How do I know when my 45 day review is up and over with.i filed my taxs jan 28 2019,I called the IRS 2 weeks ago and she said I had to undergo a 45 day reveiw and Friday I finally got the letter telling me about it but it didn’t say when I would get my taxs how do I find out where my taxs are. Reply I filed my taxes Feb 4th and still haven’t gotten my return. IRS.gov doesn’t show a tracking bar like they used to mine says “your refund is still being processed. A refund date will be provided when available” is this normal? Reply I filed on 1/14; accepted 1/24. Verified identity on 2/19, still nothing on WMR and when I called was told to wait nine weeks! I do have an offset of $80 for DOE. But why is the WMR not showing any bars? Just Topic 152 and ref. code 9001. Called IRS and still no answers… I’ll keep my fingers crossed for an update next week Reply I filed on January 31. It was approved and i only received my state but not my federal. The irs tool does not bring up anything on my status?? What now?? Reply How long do I have too wait for the check after it got sent back to the Treasury Reply Filed and was accepted by IRS on February 6. It’s the 11th of March…ok..I need answers. Turbo.!. Reply How are you able to check on the status of your star refund I already received my federal refund a month ago Reply Why your adds showing file for free on my bank website, but I paid $39.99 for federal and $39.99 for state to file? Reply Same!!! $120 came out of my portion for me to “file free.” 🙄 Reply Same here I have not received my refund I file Jan 29. Reply I filed my taxes on 2/15 and they both were excepted . I received my federal tax return,but have not seen my state refund as of today,3/11/2019… could you please look to see if there is a problem? The amount is for 370.00$….. Reply Is it the same process for state returns? Reply I never received my pre-paid refund card even though it says it was sent? Can’t find a real person to talk too….. someone contact me! Reply i filed 2/4 … how much longer for my refund “wheres my refund” says its still being processed for two weeks now … did any get theirs? Reply I filed on 2/4 and its says its still being processed and a refund date will be issues when completed. Is there a number I can call? My boyfriend filed after me and got his already. I file the same way as the last few years. Not sure what the issue is? This maybe the last time I use turbotax. Reply I will never use Turbo tax again ..i filed 2/29 and still nothing… I feel its the turbo software that has my taxes jacked up…. Reply Didn’t receive all of my federal refund . Reply I didn’t receive all my money Reply What is issue #28 Reply I want paper copies of my taxes from turno tax Reply The card that my funds are being loaded on to was stolen Reply mine was never received and now it won’t let me log in, and seems the only contact for the card is regular mail ? not happy ! Reply I had filed early February and got a response right away. This was when the Gov’t shutdown was over and before trump was threatening to do another shutdown. The response I got was when I was receiving my return. I had gotten my refund 2 1/2 weeks later with no problem. Just need some patience. Turbotax is actually the easiest on line to do. Reply I owed money – I opted to have it withdrawn on a particular day, but I cannot recall what day Specified. I can’t seem to find the information on my return. Is there spot where this info is located on my turbo tax return file? Reply My taxes were approved on 2/5/19 I still don’t have my taxes. What’s taking so long. This my first time using this app. It maybe my last time. Reply Same here!last time for sure Reply I don’t think it’s turbo tax, my friend is also waiting and she went with a personal tax preparer. We both filed and were approved on 2/05. I’m wondering if it has something to do with the government shutdown? Reply I filed my taxes and they were accepted on the 16th of January. It is now March 10th and WMR says they are STILL being processed. I just did my son’s taxes on the 8th of March and his are due to be deposited on the 14th already. Everyone else I know that has filed has already gotten them back. When I try to contact the IRS I can’t even speak to an actual person any longer. All I get is the automated person telling me what I already know. I am so frustrated right now. Reply Filed on Feb 7 and approved the next day. Received my state return on 14th but no status on my Federal…what’s going on??? Reply I filled my taxed with TurboTax and had my refund in 7 days!! Great job TurboTax! I will be using them again next year! Reply Yeah, im pretty dissapointed with turbotax. I usually go to jackson hewitt but they are expensive. I claim 2 during the year and have kids so i usually do really good on my return. This year i thought “if i go turbo i could save $600+ dollars”. So i filed with turbotax on 2/4/19. Its now 3/9/19 and the irs tells me my return is under review. Not sure exactly sure why and getting answers from anyone is like beating my head against a wall. But irs says if everything checks out ill recieve my refund in 8 weeks from the 18th. Like… super awesome. My fault or not at least with jackson hewitt if there is any issues they are there to tell you whats going on. Like i said, pretty dissapointed. Reply my refund should have been here 2/26, the bank sent it back because it had 2 preceding zeros on the account number. What do I need to do now? Reply My federal tax was filed and accepted February 2nd. We have not received any further information. What is weird is my three children filed theirs same day and all have received their federal retur. We have used Turbo Tax year after year for the past 20 years so what boggles my mind is this is the first time where it was accepted and weeks later no tracking of where it is! Could you please explain this! Very disappointed! Reply I filed my taxes with turbo tax early February…my refund as been sent but I have yet to receive my card…..so where is my bank card and my refund? Reply I filed my taxes and they were accepted February 6th, the status on my return says still processing..it’s been about 2 weeks now! Why is it taking so long this year? I have used TurboTax for about 6 years and never had a problem and this year I have people all around me with more difficult returns that filed after me and already got their return back! What gives TurboTax? I am seeing a bunch of people with this same problem! I won’t use y’all again!!! I need my money!! Reply I filed mines on February 13 and hadn’t heard any thing got my state back so my Be federal should be fine right says still processing haven’t received any kind of letter Reply Somewhere my routing numbers has been changed, along with my account number, there is no way I could have gotten all my numbers wrong, but I have also been locked out of my account, and cant get back in and turbo has done nothing to help or change this, my refund is in some other account, and Im being the one who has to investigate my status of my refund, Turbo has been paid their fee, and the Santa Barbra Tax Group has gotten their fee, but no one one is helping me, this is very bad on Turbo and Intuits part. Reply I E-filed with TuboTax on 2/7, payed almost 90 bucks because of a 1099, then another 35 to use my return to pay for it (that’s a new charge!). Sorry, I love to bellache. Anyway, I E-signed just like I have done using Turbo for years, and boom, 2 hours later IRS says my return has been accepted. 30 days later IRS Where’s my refund says Pending approval. We opted for direct deposit because it’s quicker too. I’ve been told maybe because of issues with 1099s and the government? I don’t know. Reply I will NEVER FILE with turbo tax again! I see alot of turbo users saying the same thing their MONEY IS LATE I filed Feb 5th accepted feb 5th received a letter from irs on feb 25th saying verify identity, verified same day. Its march 9 still no refund??????? Why turbotax why? Reply Received my IRS tax refund in the mail on March 8, 2019.. When can I expect to receive my State refund check? Reply I still ain’t got my card in the mail and it’s been 5weeks. It’s says the $ went to a bank account but I didn’t put anything in about a bank account. So IDK what going on were is my card. Help plz. Reply Looking for my return done thru turbo tax, and IRS cannot verify my info, I entered my SS#, date sent, and amount twice, sent 2-11-2019 Reply filed for the first time using turbo tax and it says my return is “ready to mail”, however i requested direct deposit. its been “ready to mail” for around a month. i have been out of the country and constantly checking to see if it has been deposited. i filed as soon as i got my W2 and that was beginning/middle of january Reply this is the worst program I have ever used. what a waste of money I could not efile my taxes after I had already printed it but had not mailed it off yet. tax support help is horrible I will never use again or recommend to anyone Reply I filed through trubo tax and I did everything correctly and I got a letter back from the IRS needing a completed form 8962 and a copy of a1095A for the health insurance market place I faxed irs everything on next day Monday 3-4-2019 and I still don’t have my check I filed on 2-8-2019 irs said yes I probably did fill this part out but trubo tax didn’t submit it…so next year I will not be using trubo tax!!! Reply I checked the status of my return and it is for a future date, but I have a deposit pending to my account for a different sum with the label issue 449. What is this and why am I getting it. Reply This validate my identity process appears over reach by irs. Sending them data on my credit report I don’t believe is supported by public law. Besides I used turbo tax which documented my identity by government issued driver data. Bottom line another 9 weeks for my refund. Sounds strange Reply I havent got my atarte refund yet but it says i have 🙁 Reply Anyone else get an email from intuit saying Your Taxes are Done to check your refund status but it still says processing Reply I recieved my federal refund like 3 weeks ago but where is my state refund . Reply I filed my taxes 2/15 they were accepted that day. I got my state but no federal. Never had it take so long. Reply 1 owe the irs $960 ,i set it up to be withdrawn from my account since last month,and no sign of witthdrawn from my checking. how long does it take Reply This is our first time to use Turbo tax , we filed on Feb 24 and received our tax return on March 6 , that means it took only 10 days , WOW that’s unbelievable , thank you Turbo tax. Reply This is my first time filing, I filed on 2/1/19 and received my federal refund on the 27th but I still have not received my state refund yet? Is this normal? Reply I did the etic and i filed 36 days ago with direct deposit an i still have nothing.just says proccessing still. Reply I used turbo tax as well for the first time and maybe the last time. The irs sent me a 5071C letter to verify my identity and I went in person to the irs and verified my identity and the irs where’s my refund still isn’t giving me any info on my return. I don’t understand Reply Hi Benita, The receipt of a 5071C letter does not have to do with filing a tax return with TurboTax. The 5071C letter is a letter sent by the IRS as an extra precaution for taxpayers to make sure they are the ones filing the tax return https://www.irs.gov/individuals/understanding-your-5071c-letter Hopefully they have the information they need now and you will receive your tax refund soon. Best, Lisa Greene-Lewis Reply We did get that letter, filled out the information they wanted and said it could take 9-12 weeks to get our refund. I called IRS and they told me they have everything they need as of 03/05 although I verified way before that. Is it really 9 weeks now….? All my taxes say it’s been in processing. It has said that for 2 weeks. What’s going on. It has never taken this long. When do they add your taxes on your card everyday or one or two times a week or do they do them on the weekend I called the IRS after getting the same letter and going In person, was told that u can’t use anything to track your refund. You have to wait the 9 weeks then call back check your bank account daily is all we can do. Hope that helps Reply I have the same issue I proved my identity two weeks ago and I still cannot check on where is my refund. I called & they said they have nine weeks to issue a refund from date of identity being proven. I hopes that helps you Reply I’m having the same issue. Previous years i’ve had a tax preparer do my taxes. I had no problems in the past. This has been such a bad experience. I ID verified on 2/25/19. With no change Reply I got letter 5071c less than a week ago, I called them and verified my identity today the status changed to approved my ddd is March 13. Just ha g in there guys! Reply It took about 10 days from 27 Feb. for where’s my refund to update my status letting me know my money will be in my account on Mar 13.. So about 2 weeks in total to receive my return after visiting in person. Reply I will never use it again Reply I’ve filed my taxes and Saturday made 21 days Im still not getting any answers about my refund what is the problem Reply I filed 1/17 got the 5071c letter verified on 2/19 still no update on still haven’t received anything can’t check transcripts cause they where blank. I never had to do anything like this before always got my refund every year since I started filling. Reply I was told by the IRS that..it can take up to 9 weeks after that..smh Reply Your not able to check the status of your refund, Once u have verified your identity. Thats what I was told by the IRS when I verified mine. Reply My taxes were accepted on the 2/2 and I still haven’t seen a date posted and Iv had people look over my taxes and they see nothing wrong Reply Mine too were accepted 2/2/19, says still being processed ??? Reply I filed on Feb 7th and got my federal return promptly, but I have yet to receive my state return (KY). Is there a place where I can look up my state return status? Reply I live in New York and work in Pennsylvania I filed my taxes and said federal, NY and Pennsylvania accepted them I got federal and Ny still waiting to receive my taxes that pa owes. Reply What is issue#28 mean Reply First time on TurboTax was accepted Feb8 2019.and still not no check. Reply Couldn’t get help from turbo tax deluxe they had an error on my return because of a glitch didn’t find out until irs sent me a letter had to go to H&R Block and have them fix it after I paid turbo tax deluxe very disappointed will not use them again Reply I filed on the 25th of Jan and because of the new tax laws I wouldn’t get my money until the 27th of February, well on the 25th of February I recieved a letter to verify my identity. Now I can’t track my refunds progress and it could take up to 9 more weeks. GOOD LUCK EVERYONE Reply I filed with Turbo Tax the,first time the beginning of Feb. I got a lette from the IRS stating they needed to confirm my id. Really? I did as,required and was told I should receive my refund in 9 weeks! If not, I,should check again. Reply I was accepted 2/5 still says being processed. Reply Got e-mail saying taxes released from IRS feb28 should be in bank in couple of days. It is now march 8th nothing, no tab to search no info to search. no money in bank. what is up????? Reply Still waiting on my refund since feb 2… Reply I filed Feb 1st.. 1st time ever without a cpa..ised turbo tax… And like others have never in my life waited this long… Would love answers Then yall send me an email saying check ur status..that is jacked up Reply My mom filed hers this year with turbo tax and still has not received anything and she filed on Jan 31st. We’ve been trying to check the status but nothing and we mailed her info. Reply I need help figuring out where my tax return is. Its been a month since I filed I know it takes long to get back since my refund is being mailed to me. But when I track my refund or call the irs they haven’t received a refund for me. Reply I filled my tax refund through efile last 02/05/2019 and i haven’t yet received any until now it’s almost 30days where is mu refund Reply Did my taxes on the 2/23/19 accepted both federal and state on the 25-26 . Received my federal but not my state yet who can I contact about my refund. My wife got both of hers before I did and I did mine two weeks before hers Reply I filled 1/17/19 Nd still haven received my refund Nd it still says being processed Reply same here ,,, i was told wait 9 weeks …. if still didn’t received . Call !! Reply Mine as well. I filled 1/16/19 they have been accepted, and are still processing. Reply My tax filing never said approved, just accepted. This is my first time filing with TurboTax and I’m a a little worried since I foiled 1/18/19 Reply Not received my refunds,filed Feb. 9,2019…johnny Reply This is not right. Have you received your refund yet? Reply Mines been saying in process for 4weeks!!! Reply Same any word Reply Nope no word got my state though. I got a letter saying it’s under verification . Is this an audit if so I need to let turbo tax know bc I signed up for audit protection . I did my taxes on 2/23 and they were approved on the same day. The where is my refund tool at the irs site says it was received neither the refund was approved. I have not received any communication at all. This is the first time my refund is taking longer than usual. Should I be concerned Reply I am having the same problem, and beginning to believe that there’s something wierd and fishy going on with the government system for this tax year. Kind of suspicious hearing that so many people are having problems with the return of their 2018 tax refunds. Reply I’m having the same issue. Mine is still saying it’s processing. First time doing it myself with turbo and every other time the past few years I’ve gotten back back in less than two weeks so this is quite frustrating. It’s making me paranoid Reply I filed on feb 17 but nothing yet . Reply Same here did it on the 17th and it’s telling me still being process. Reply Me too I filed on feb 9 and haven’t received anything yet! Reply I filed through turbo tax and haven’t heard nothing Feb 5th, I would like to know what’s going on with it. It said it was successful both state and federal. Please let me know something in regards to it. Reply I have filed mine on the 7 and still no date what is going on Reply I filed with turbo this year and when I check for the status of my refunds it shows that they were deposited on my account. When I check my account there is nothing like tax refunds. What could be the problem Reply I filed 2/9/19 and still haven’t received my refund yet. Reply I, too, am going through the same. The IRS site says that my refund was deposited to my bank on 3/6/2019 but nothing is there. I called my bank this morning to see if they could tell me anything, or see anything on their end, but all I was told was “no” and to wait until Monday to see if goes through. I don’t remember it taking this long in past years with this service, but might not use Turbo Tax again. Reply If you owe student loans, back taxes, or child support they may have been taken. Reply I am having the same problem. The irs says my federal refund was sent to my bank on March 6, but it;s still not there. I called my bank and they said it’s not even pending. What is going on? Reply Did you owe back child support, taxes, or student loans that are in default? They may have taken them if you did. I had that happen in 2014. Same exact issue here. Any answers yet? Same exact story for me and I called theirs they informed me that I could expect it April 11th ..I’m so confused I file my tax return on feb 7 with turbo tax and my status still shows being processing, I want to know what’s going on?! I already received my state return on Feb 17… You need to call the IRS. Turbo Tax did their part. If the IRS site is saying payment sent then you should check with them. I did my taxes on 2/11 and i got rejected but i called tarbo tax and the lady was very nice. We refiled and i havent received anything. I havent heard if they accepted them or not and i called the IRS they cant tell me nothing Omg i hate doing taxes around this time. You need too contact the it’s then Reply I work for a bank and when you have direct deposit you have to make sure you identity has been verified with your bank if not it will be rejected by the bank also find out if the bank has a cap on much much can be deposited into the account FIRST call the bank and see if they rejected it and if they call the IRS and let them know what the bank told you cause in our cases we tell the customers that if we rejected it the IRS usually will send a paper check to your address. Reply I filled my taxes and receive a date March 6 still have not received anything what’s going on I need my money I have bills Reply Since I’m using TurboTax again this year–but have not yet filed–when I get an email from you announcing “Taxes Done!” it SCARED THE HELL OUT OF ME! With all the publicity regarding fraudulent tax filings, what in the world were you thinking?!? Reply I have filed abd got the same email saying taxes are done Reply I received my federal taxes but I didn’t receive my state yet… Just wondering when I would get my state taxes? Reply WV taxes are listed as accepted When will I get my state refund Reply I have yet to recieve my state. Did you ever recieve yours? What is tax issue # 28 mean? Reply This is issue number 28 they have published so far that’s all it is the number of the publications Reply My taxes were approved February 4th through TurboTax. I was sent a card shortly after, which I set up and activated. It is now March 8th and I have not heard anything. When I check refund status it says “funds are still being processed”. It’s said that for two weeks now? What is going on Reply That’s the same on my end and I would like to know the exact same thing where is my refund IRS sent the money last week to be direct deposited to the card and still have a zero balance Reply My federal tax has been paid in but not my state tax , do they get oaid in separately as im getting no assistance Reply I e-filed my taxes. I got my state back but not my federal. I have check the it’s site but it’s no help. Is there a way you can help me please. Reply How long did that take because I don’t even have a date for my state yet it’s still saying have not been processed Reply My taxes were both accepted on Feb. 12, but I haven’t received my state yet and I e-filed thru Turbo tax and paid the deluxe fee, shouldn’t I be getting some kind of repause from Turbo tax about my state taxes being delayed. Reply I paid for the deluxe too thinking I might get a bit better service. Nope Reply I went to the irs website and put my info in and it doesn’t say anything About my return Reply I filed my federal and ca taxes 2 weeks ago but only heard from federal that it was received, why haven’t I heard about my ca return? I have direct deposit for both. Reply WELL, once the federal is received and is accepted then the state will follow behind and wont be rejected so its usually SLOW for STATE as usual since the FEDERAL got more money than the State? Reply When is the irs going to start issuing state tax returns? Reply Is there a way to check status of refund if it was mailed in and not efiled? Reply I filed my taxes first time online, then I got a letter from the IRS saying they needed proof of who I am. I sent them the proof on Feb. 19th & haven’t heard anything yet. Anxiously waiting Reply It’s been 30 days now and still no money. Idk if I’ll try this again next year ? 😒 Reply I’m not Reply I’m definitely not Reply IRS sent me my taxes but my acount is closed what can i do? Reply I doe my taxes with turbo tax for years and never had a problem. My federal return came several eeewe ago but I’m having a problem with nys sending my return. It’s being reviewed, what’s.up with that? Reply My taxes were accepted jan 30th and i still have not received them I’d like to know why? Reply Same here Reply i printed my tax return out and walked in the IRS building . Placed it in the drop box , how long before my return hits my direct deposit? Asking because it’s considered being mailed . Reply Never have I had a problem doing my taxes. This year for some reason decided to do my taxes with turbo tax, it’s been a month and no refund yet I did efile. Where is my refund don’t even have a date it just says still processing. Never again TurboTax! Reply It’s just not turbo tax it was for everyone this year I filed back in January on turbotax and just got mine due to having kids but still waiting on state taxes. My friend did hers with h&r block same day as me and she still hasn’t gotten anything Reply I was not happy with your product i filled out everything correctly and when i went to efile i could not. It said i needed a pin # of which i never heard od after doung my own taxes for years Reply Hello, I filed federal and state taxes with TurboTax on January 28. I received my refund from the state after a couple of weeks. It is now March 8 and I have yet to receive my federal refund. Do you know what the problem is? It seems to be impossible to talk with anyone at the IRS. Reply I filed on feburary 1st for direct deposit and it says my refund is being processed. How come I still didnt receive it Reply I e filed state and federal but only received federal? Reply I filed with turbo and now I have to prove my identity through the federal government something on turbo taxes end Reply I got approval of my state taxes on 2/5/19 also the federal. I got my federal refund but my bank statement does not show the payment for the owed state taxes. It’s been over a month. When will it be withdrawn and how can I check to make sure it’s going to be paid? Reply I efiled my taxes feb 3 2019. Then i recieved a letter saying i need to verify my idetification which i did..now another 9 weeks!!! Totally absurd!!! We the Americans file for a reason..WE NEED THE MONEY!!! ughhhhh Reply i have not gotten my state refund yet, only my federal and i e-file the direct deposit on February 17. i have not gotten a letter or a message. Do you know what is going on? Reply I filed Feb 3rd accepted the 6th and it still saying processing why I cant get ahold of a person to talk to Reply my daughter efiled on feb 23. the next day i got the confirmation email that they both were accepted. but when i get on the irs website to check the status of it it cant pull it up. can u help me?! Reply My taxes got accepted and I got state back but now my federal says processing whats that mean Reply How long does it take for your taxes to come on your debit card Reply TurboTax Deluxe 2019 said I have a Wind Energy Credit Carryover…..I’m positive that I don’t….and would have to mail my return for NY state. E-file was not available nor was Direct Deposit of my Federal or State refund. A paper check would be sent. I tried any and every link that looked like it would provide help. All failed. I went to a competetor’s office and had my taxes done and accepted by Federal and State in 2 hours. Thus ends my 10 year run with Turbo Tax. Regards, JH Reply I submitted my federal and state tax return February 11th and both were accepted that day, I’ve only received my state Return where’s my federal return at. Reply Go to wheres my refund via google and it will pull up the irs tool to track your federal refund . Reply Me too where is my money Reply I e-filed with the direct deposit option on January 31, 2019 and still haven’t received my taxes. Could you please help me figure out what the problem may be. Thank you, Amber Reply I’m having the same issue :/ Reply Same here, very frustrating! Reply I filed mine on January 28 and got accepted that day it took little over month as I just got mine back due to having kids and eic credit Reply I am supposed to be getting back $529.00 and I received only $310.00 so then where is the rest of my refund , I received the $310.00 on February 22nd but nothing after that could you please check into this and let me know whenever I will get the rest of my refund. Thanks Reply IRS said they’ve sent my refund back to turbotax to have my fee taken out. How long will it take TurboTax to issue my refund to my bank? Reply I’m having the same issue I’m really mad it seems to be a issue with Turbo Tax refunds this year Reply Efiled on 1/13/19 with turbo.accepted on 1/15/19.counted 21 days from 28th and still no changes.I have gotten 6 different reasons for the delay.its a simple 1040.have had no issues with turbo/IRS before. A simple 1040…just don’t get it.overwhelming. Reply I don’t understand either I’ve been filing with Turbo Tax for 10 years and NEVER had this type of delay Reply I filed my feb 10 and. Nothing yet was excepted but nothing sharon clary Reply Where is my tax refund at did on February 11 in still said approved Reply I feel it’s crazy you can’t fix or change your direct deposit information if something, especially if you already took the fees out. I’m very unpleased. Credit karama will be next choice Reply I filed January 28 and it’s saying it’s due to hit my bank today but the IRS still hasn’t sent it. I’m starting to get frustrated. What could be taking so long? Reply My taxes are scheduled to be deposited on the 27th of February. When will turbo tax put them on my turbo card Reply On the irs website my bars dissapeared and I get a message saying my refund is still being processed a refund date will be provided when available what does that mean? I have one bar up until a few days ago and have the topic 152 nothing else Reply I filed taxes on 2-22-19 and IRS accepted 2-22-19. I did get the EIC. When should my refund date be? Reply I received the turbotax card when I tried and failed to get an advance but in the explanation of the card benefits it stated I could receive my refund faster than traditional bank direct deposit. The where’s my refund app states my refund will be in my bank by the 27th shouldn’t I have my refund now that the irs said I will by the 27th? If not then why was I basically lied to? Reply My refund was completed on January 28th I have a child that I claimed on my taxes and my taxes is still saying it’s being processed processing why is that . Reply I filed our taxes in early January and they were accepted on the 14th of January. I have used turbo tax for 9 years. I have never had any problems with them at all and I have always received my refund no later then the 10th of February in past years. It seems like everyone that has used Turno Tax this year has had nothing but problems. The fact that they clearly lie about it being free to file, I over look it every year and suck it up and pay the amount they charge, but now I there are several thousand people that filed their taxes in February and they have either received their refund already or they have a DDD. Here I am, and several others that used turbo tax to file this year just waiting and waiting. I am beyond furious and frustrated to the point that I will never use them again!!!! To add more to my unhappiness that they have caused, I will tell everyone I know and come into contact with, TO NEVER USE TURBO TAX TO FILE TAXES!!!!!!! They have lost a loyal customer forever. Reply I filed Jan 22nd and it’s saying on hold. When called they said It was not a hold on it, and that was 2 weeks ago. Now it’s still saying there is a hold. What is the problem? Reply Did you get your refund ? Reply they are questioning your refund -most likely your refund and how you arrived to it-you will receive a letter from IRS stateing the reason-this is my second time for this -my advice don’t electronic file anymore send in paper copies- Reply I filed on the 10 of February and it still say accept ed so when do recieve my refund Reply 9 out of 10 within 21 Days Reply When should I receive my refund my federal was accepted and my state was also accepted I e-filed my taxes on February 12th Reply I filled way to soon in Jan both were accepted I got my small check weeks ago but nothing on my big refund and my irs sear h says there’s not match with the information I provided Reply It’s been longer than 21 days and I haven’t received my tax refund. Reply My taxes was accepted on January 28,2019 and I haven’t received mine yet. And my bars have disappeared on wheres my refund. Reply I filed January 31st is was accepted the same day but were is my refund is giving me still prossesing. Reply on IRS website (where is my refund) it is showing that my information isn’t correct. When i first filed the first week in FEB it was showing the status on the IRS website. For some reason now it is not showing anything at all. What is wrong why is it saying my information is incorrect. This is what it is exactly saying: You may not have entered your information correctly. Please verify your personal tax data and try again. Reply You have to enter the exact information that you used when you filed your refund. That means the same address zip code name and phone number re email I know this because i have moved address since i filed so I put my new address in then it said that so iiIchabged it to my address that I filed with and it worked good lick Reply I filed mine on January 15 and still processing ?? I know people who filed in February and getting checks ! I’m not happy! Reply i filed my taxes on 01/25 the next day i got an email saying they were accepted the IRS page kept on showing an error until maybe about 4 days ago? what happened ? the day i should be getting my taxes back according to the page already past but i havent gotten any emails saying i need more info or anything Reply What are the times the IRS released money into your account? And how many times of the day they do it? Reply All I know is once it is sent to your financial institution, it can take one to five days for it to be deposited. You just have to keep checking. Reply That is so wrong.. my refund was for x amount I had the eic and the extra child credit so far I only got the extra child credit deposit.. I have no garnishes so what’s up with the rest of my return? I done my the 17th of January and the irs excepted it on the 22nd of January and this is the 22nd of February and still haven’t got my refund Reply my return was submitted on jan 31st and now its feb 22nd i still havent gotten my refund yet. Reply I filed my taxes on January 28, and received a 5071c letter on February 15, stating I needed to verify my Identity. I did that on the February 15 the Irs said my raxes wad put back in processing and it would take 9 weeks for me to get my return. Does it really take 9 weeks? Reply They said the same on mine let me know how long it takes I filed mine the 4th of feb Reply Good afternoon… I received the same letter two weeks ago ( counting this week )…..It happen to me year 2017 as well…I guess due to fraud, because people will try to use your personal information….I don’t think it will take up to 9 weeks; again It happen to me back in 2017 Same letter…You May be hearing something soon ….Blessing to you🙌🏽🙌🏽📖 Reply I efiled on 2/1 claiming 2 dependents and the eic. I then efiled for my son on 2/6 with same situation: 2 dependents and eic. Per IRS2Go he is to get his check tomorrow and mine is still processing. Why would this be? Reply I filed on the 26th of June. Everything was approved and expected payment date was the 15th. On the 15th the IRS where’s my fund page changed the status to TAKE ACTION, DELAYED, CONTACT US @ ###… Im currently out of the country so I don’t have a way to call at the moment and of course there is no email. So any ideas on why it can be delayed? Reply I went to SARS to submit only to find out that i am gonna get refund , was told to wait for 21 days & i was there on the 21st of January 2019 and today is the 21 of February , how long must i wait ? Reply I filed my taxes on February 11,2019, it got accepted. But a week later, the WMR INDICATOR disappeared. What’s going on. A lot of people are having this problem. Is there something wrong with my refund? Please respond Reply I filed my taxes on 1/24/1019 and all I’m seeing is being processed…it got accepted on the 1/24/2019:is being processed is been on file since 2/15/2019 Reply I filed jan14 and still nothing Reply I have filed 2/08/2019 accepted 2/14/2019 it is still be processed mine hasn’t updated since 02/15/2019 some people are getting updates as well as direct deposit dates can u explain why I haven’t and why its not pending or deposit too my turbo tax card Reply Turbo Tax needs to update their system. Any who claimed EITC/ACTC related refunds to be available in taxpayer bank accounts or debit cards starting Feb. 27, 2019..Also if you want a loan advance you need to deposit your funds in a The Turbo Prepaid Visa Card.. I’ve always been a big fan of Tax Turbo I’m no longer a fan. Reply This has been by far the worst tax season. I filed on 1/16 still no update or date for when I will receive my refund. I’ve been stuck on the same screen on where is my refund AND the IRS still gives no answer. It’s sad NO ONE CAN GIVE ME AN ANSWER ABOUT MY MONEY! Not TurboTax or the IRS. I keep getting generic answers. Reply Mine was accepted on the 1-23 nothing yet 🤔 Reply I filed my taxes and they was accepted and I still haven’t receive anything or heard anything. Reply I did my taxes on the 1st of February and they was Accepted The same day. Still haven’t gotten a date on when it will be deposited Reply I filed my tax return on January 31st. It was accepted but still no approval date. My cousin filed hers a week after I did mine and she got an approval date already. I don’t know what’s going on. Reply First on where my refund had the path message now it said something like verifying my date that I filed what does that mean Reply Why are early filers received and being processed Reply I am waiting too, I also claimed kids, I applied for a $200 advance and they sent me a card but it got rejected because I had a social wrong so I went and fixed it, and the irs accepted it 1-15-19, I used e file, will my taxes come on that card they sent me or a check? Reply I filed feb 5 they accepted Feb 5. I claimed earned income and child tax credit. Says deposit will be Feb 22 Reply I filed Feb 5 it was accepted Feb 5. I had earned income and child tax credit. WMR web shows my deposit date Feb 22 2019 Reply I chose to get direct deposit but I havent had my bank account for more then 30 days so I dont know if I will get a check or deposit Reply I filed mid January and claimed my 3 children….still waiting for my federal to be directly deposited but it still says being processed…when can I expect my depoisit? Reply My husband and i filed our taxes and got the approval, today is the 21st day since we filed what is going on. Reply I keep getting a message saying they have no information on my refund Reply Hi I filed on the 4th was accepted on the 4th and it still says it’s processing did I do something wrong is there something wrong I know people that filed after me and is already got theirs please help Reply I had some issues with my student loan debts arise this year after I had already filed that I thought were taken care of and were not. My refund status is showing will be sent to my bank on 2/22/19. If the government was taking my refund would I see a deposit date? Reply I filed my tax on feb 8 2019 and got a notification from turbo tax saying everything was accepted by irs and states but when I go to check where my refund it gives me a msg that they can not find my information and gives me the option to re enter my information or if it’s correct it ask for the date I file Reply I filed my federal tax on Feburary 2 it was accepted on the 2nd haven’t received my refund yet it still say processing Reply I filed on the 2nd of feb and it was accepted still waiting for it to be approved and i file head of household just me and my 4yr old. Reply We filed ours on Feb 1st it has said processing the whole time and it’s Feb 20 and haven’t seen anything yet. In the past we usually received it within 2 weeks. Reply Hello I did my turbo tax filing on January 30 and I checked my track my refund it’s saying still processing is everything ok with my refund how long until I get my refund Vero Reply As did I I finished mine that morning around 9 am I already got my turbo tax card 4 days later and my state tax a few days after that the federal part is what I’m waiting for heck for all we know it’s part of the National emergency wall fund I want an answer to our current dilemma but no one seems to be in a position to help Reply 21 days it takes to process that’s what the article was saying and that’s if you have no kids. You still gotta wait for the approval from the IRS. I filed literally on the day they opened filing which was 1/26 or 1/28, I can’t remember and mine is still saying processing too. Reply I file my taxes on Jan 28 including my 3 children.i got accepted the same day.But I still have not received my refund.Status still says its being process Reply I did mine on the third and i havent either. I look and everything says sent and acceted but itvalways says they cant find my info. Dont know what to do or where to go. Reply Last night and tonight the irs is doing big updates i filed on 1/19 an carried my children but some people filed after me an carried children an thry got a date already mines is saying still processing whats wrong Reply Same here.. I filed before a couple of people and they are getting there’s deposited on the 22nd mine still says processing 😒 Reply Did any body get they taxes back yet. Is it truth you have to wait till the 27. Reply My daughter filed on feb 8 got hers back on feb 27. Coworker filed on feb 18 (holiday) and got his back same day feb 27 Same here I filed Jan 12th… Reply I filed my taxes with turbo tax on 02/11/2019 will i still receive a refund if im audited Reply Hi Jose, Less than 1% of taxpayers are audited so I’m not sure why you think you will be audited. The IRS states that they will issue 9 out of 10 tax refunds within 21 days or less of acceptance if you e-file and direct deposit as long as nothing is missing from your return. Best, Lisa Greene-Lewis Reply This is what WMR says… We cannot provide any information about your refund. If you electronically filed a complete and accurate tax return you should receive your refund in about 21 days from the received date. If you mailed your return please allow 6 weeks. Please read the following information related to your tax situation: Tax Topic 152, Refund Information If you have questions or need additional information, please have the following on hand when you call: A copy of this page. A copy of your tax return. The Social Security Number, Filing Status, and refund amount claimed on your return. The date you mailed your return. Please mention reference number 9001 to the IRS Customer Service Representative. Is it true the IRS only deposit refunds on Wednesday? Can someone verify this for me My name is Jeffery and I filled on the 11th and my refund was accepted that day also I filled my two children and it’s been past 21 days and it’s still saying processing and that’s all it has said since the day I filled and I also have direct deposit and efiled. So what is going on????? I also been waiting over 21 days and still nothing…why? Most of us filed in January and it’s now March and we have no money and no answers as to when it will be in .its not 9 of 10 anymore. It’s ridiculous. I filed and it was received on Feb 1st 2019… Feb 9th the one bar disappeared and it says YOUR TAX RETURN IS STILL BEING PROCESSED. A REFUND DATE WILL BE POSTED WHEN AVAILABLE. What does that mean??? Reply I also have the same issue I filed on 01/30/2019 now the bar is gone and it changed to the hike act statment stating that info about not releasing the refund untill after Feb 15th it’s been 21 days and still no date now it has changed again but still no bar saying it’s being processed again all over what’s this about Reply I still haven’t gotten my NY state refund on my Turbo Tax debit card, I filed in January, what happened? Reply my Tax return was accepted on January 15th 2019 I haven’t seen any transactions since i revived my acceptance email my state was issued in my account 4 days after filing since my filing date for my federal it been 30 days now Reply how do people start getting it on the 15th but the earliest it’s released is the 27th. THat makes no sense. Reply My Income taxes were accepted on January 23, 2019, and i claimed no extra tax credits. My estimated date of receipt was today , February 13, 2019, but my status still only says “accepted”. What could be the issue? Reply I just checked ‘where is my refund’ and it only shows a message stating the IRS can’t issue returns to those with income credit/ child credit and to check back mid to late February, however I filed single and I didn’t claim children or info be credit? Turbo tax say the estimated turn date was Feb 15th but the IRS website is now considering me? Reply My tax return was accepted January 30th, I file head of household. When can I expect my tax return? Reply my tax was file January 30, 2019 I file head of house hold How long will it take to receive it? Reply i filed with turbo tax 1/28 and accepted same day. I did the direct deposit for fees to be taken out of return, i got an approved date for 2/15 but shows a check to be mailed I checked my 1040’s to make sure bank info was correct, i am not sure as to why im getting a paper check or will the wording change maybe tomorrow? Reply Hi, I just filed my taxes on turbo tax on January 31st 2019, everything went thru just fine like all previous years doing it with turbo tax, I’m supposed to get around 5k back. And I went to the IRS to check where is my refund, and the site had a message saying that my refund change to balance due of 1k, . I called the IRS yesterday and they told me I will receive a letter explaining why they changed my return, the lady told me that the child tax credit was changed and because of that line 12a and 15 changed and now I have to pay. WHY? I made less then last year and I got 4700 back, i dont understand, i have 3 kids and never had issues with it. Waiting for the letter from IRS to arrive. I need my refund. Reply My tax return was accepted January 22nd, I did claim my children. When can I expect my tax return? Reply Hi Cynthia, The IRS expects to issue 9 out of 10 refunds within 21 days or less if you use e-file and direct deposit. If you claimed Earned Income Tax Credit or Additional Child Tax Credit the IRS will start issuing those refunds on 2/15, but I would check IRS Where’s My Refund for updates to your status. Best, Lisa Greene-Lewis Reply Me and my sons father did taxes the same both of eic he got his today and I am still waiting? I did mine on the 5 of feb and had the earn income when would I accepted mine Hi Lisa so do you count weekend or no for the 21 days I my taxes was filed on the 23rd accepted on thev24th I claimed two kids so should I see my refund before this month run out Well I filed Jan 12 2019 & Jan 14 2019 it was approved… BUT I STILL DNT HAVE MY FUNDS… Where’s my refund NVR changes to let me know what is going on… I cant get through to anyone at IRS to speak to someone. This is ridiculous Why did I only get part of my refund .I still have got my earned income .what’s going on? I can’t get the wheres my refund tool to work for some reason how can I get access to that? Reply I filed through Turbo Tax and received a confirmation that it was accepted by the IRS and I have checked the status on the IRS website as accepted. I recently checked and now it says that they don’t have the status and to wait for an email confirmation from the IRS. Is this normal? Reply IRS shows the refund being paid October 22 2018 but it never hit my account. Seems to have gone to TurboTax refund processing company Santa Barbara Tax Product Group through their bank Civista. But I cannot get in touch with anyone and cannot find out why it has not gone to my account. What should I do? Reply What happened to my state of Delaware taxes? I filed my 2018 taxes on January 10, 2019. Delaware did not get my taxes from turbo tax. Thank you Reply cant register my green dot card for my income tax refund it says wrong information Reply Filed my taxes last year and its 2019 now and I still havnt received my refund .anyone know who I can talk to about this because the IRS is not telling me anything . Reply My federal refund indicates refund sent. I filed both federal and state together. I have received my state refund but not my federal, why? It has already been 5 days since refund was sent per “where’s my refund” website. Reply My taxes were accepted on Jan 14th 2019 when will my taxes be direct deposit into my bank Reply Kellee I have not received my 2016 state refund what do I need to do to get this money? Reply I did not get my 2016 state refund, it shows not finished, how can I finish and efile.? Reply I need help! I still have not received my federal refund. I need to reactivate my account but have been unable to send my photo ID to Turbotax? Give me a phone number to call so I can talk to someone? Jon Slezak Reply I filed my taxes in feb..2018 i received my federal but i haven’t received my States check yet please can someone help Reply How long should it take for a federal refund to be transferred in to my account? Reply I filed my taxed feb 15,2018 and my virginia taxes havent arrived. Its been 5 months. What could be goong on? Reply I files at the last minute asking for an extension to September. I also included a check to cover what I thought would cover the balance. How long do I wait for a response? Where can I check the status? Thanks, Harry Reply I paper filed my return. They received it on March 5th. I never got an acceptance, but my state return came in the mail on March 28th. Its been over six weeks and still nothing. My federal return was filed for direct deposit.They have no record of my information on file. Besides my state processing and I already received it. What should I do? Reply What if you tried to e-file and couldn’t? I ended up mailing in my tax return, and would like to know how long it usually takes before acknowledgment of a “snail mail” return is received? Reply My refund was suppose to be deposited in my account on April 11,2018, I’ve waited 24hrs, but the bank haven’t received it at all.. i have an offset of $178.00 what is going on with it or is its normal and i should just wait 5 days?? Reply Hi Tauric, It can take 1 to 5 days for your financial institution to deposit funds into your account so I would wait. Thank you, Lisa Greene-Lewis Reply I filed on 1/30 got accepted that same day but I can’t track my refund and this is what it says… We cannot provide any information about your refund. If you electronically filed a complete and accurate tax return you should receive your refund in about 21 days from the received date. If you mailed your return please allow 6 weeks. Please read the following information related to your tax situation: Tax Topic 152, Refund Information If you have questions or need additional information, please have the following on hand when you call: A copy of this page. A copy of your tax return. The Social Security Number, Filing Status, and refund amount claimed on your return. The date you mailed your return. Please mention reference number 9001 to the IRS Customer Service Representative. Hey my tax return still saying being processed how long will I be waiting ?? It’s been 34 days Reply I had filed my taxes on Feb 27th and they still haven’t cane in yet. And every time I call the irs to see where my refund is they are always stating that they can’t give me my information. I need to know where my money is, please help me. Reply Feb 27th to April 10th is not 21 days. Reply Im trying to locate my taxes.i had it done on march 25 . Reply I submitted my 2017 Form 1040 and subsequently determined that I have additional 2017 income. I need to amend including amounts from Form 1099-DIV. I am due a refund per my original return. Should I wait until I receive my refund to submit my amended return and payment or is it better to submit right away? Reply Hi Dave You should file the amendment ASAP. Any additional tax that is due on the amended return is due on or before the filing deadline of April 17, 2018. There could be potential penalties and interest on the additional tax not paid by the filing deadline. TurboTax will walk you through easily amending your tax return. Here are the instructions and more information on amending. Thank You TurboTax Derek Reply Hi Dave, If you left out a form you should wait until your taxes are accepted before you amend. Once they are accepted you can amend. If it is not accepted you can go in and fix your tax return. If you leave out small amounts from a tax form the IRS may do an adjustment. If you are getting a tax refund, you should also wait until the check is issued. TurboTax will walk you through easily amending. Here is more information on amending your taxes https://blog.turbotax.intuit.com/tax-planning-2/when-do-i-amend-my-tax-return-10524/ Thank you, Lisa Greene-Lewis Reply I filed and have rec’d my refund. Now I got a corrected 1098 from my bank showing my mortgage insurance premiums in box 5. How do I amend my return? can I do that thru turbotax? Reply Hello Carole Yes you can amend your tax return through TurboTax. The IRS does not accept electronic Amended returns so you will need to print out the return and mail it in. Many mortgage companies have reissued the form 1098 to now include the Mortgage Insurance Premiums in box 5. You can use TurboTax to file the amended return and claim this additional deduction on your taxes. Thank you TurboTax Derek Reply We received a LATE 1099! What do we DO? Reply Hello John and Shirley You are required to report all income on your tax return. If the 1099 was not reported on your original return you should amend the return and file with the IRS and the corresponding State if applicable. You can find the amended form 1040X in the TurboTax program, but be aware that you must mail in that return as the IRS is not set up to accept Efiling of the amended returns. Thank you TurboTax Derek Reply Hello, I filed jointly with my husband on January 25th. I checked my status and it still shows “processing”. My sister in law submitted her 2 weeks after me and received hers on Friday. Why haven’t I received mine? Do I need to call the IRS? I have never had an issue in the previous years, and have done everything exactly the same. Do I call a local office? Reply The IRS states that they will issue 9 out of 10 refunds within 21 days or less. You can call them since it’s been beyond 21 days. Reply My name is Michelle. I filled my taxes January 27, it has been received and approved but I still haven’t received them yet, it’s been more than 30days. Reply need to know why my refund is being held up? filed with turbo tax on 01/28/2018 and accepted on the 01/29/2018. turbo tax check and recheck all my W-2’s and all my S.S.A 1099’s.and my 1095’s for my insurances for my wife. i have V.A health coverage. checked everyday and still says being processed. now here it is 02/25/2018 and still no refund. been a customer for the last 20+ years and no problem. what going on. IRS has no clue. called with no help. Reply Hi Tom, If the IRS accepted your tax return they received the electronically filed return. If it says they are processing they are reviewing your tax return. I would check the Where’s my refund tool again. You can also call them again since the IRS says you can call once you haven’t received your tax refund within 21 days. Thank you, Lisa Greene-Lewis Reply I was to get a 855 refund from my state then I got a bill from the state saying I owe 684…did a paper copy and came up with owing 104….now if I can convince the state of that…..what a pain….thanks for nothing but problems turbo tax…..federal was fine….probably go back to h & r block next year, never had a problem there Reply Hi James, There are various reasons you can receive an adjustment or offset from the IRS. Some of them are: – Past due child support – Federal agency non-tax debts – State income tax debt – Certain unemployment compensation debts owed to a state You should receive an explanation of adjustments from the IRS and Treasury. Here is more information on treasury offsets https://blog.turbotax.intuit.com/tax-refunds/what-is-a-tax-refund-offset-14545/ Thank you, Lisa Greene-Lewis Reply Filed them February 7th says accepted how long til they land in bank account Reply I filed mine back on January 23 and it was accepted on the 24th and I haven’t received my refund yet..where is it? Reply I filed on the 24th and have heard nothing but got state back. Reply Me to Justice Do you received you yet I keep hearing we have to wait till the 27 of Feb Reply Mine keeps saying still processing Hello I edibles through Turbo Tax as I’ve done for many years. After filing, my return was immediately accepted by the IRS, however it reflected instantly that it was received and was being processed. This has never changed each day since January 31st. Still nothing to date. What should I do, just wait? Reply I filed the 6th of February and I enter my social and it won’t give status of refund. Says wait 24 to 48 hours. Reply Its says my tax return would be delivered today Feb. 24th, 2018. But has yet to be delivered. Emails also started the samething but nothing has been delivered to my address. Reply how is it possible that I pay on my unemployment monthly but the IRS still came and took all of my money and is it legal for them to take the earned income credit also Reply Hi Leonde, If you owe certain debts the Treasury will do an offset against your tax refund which could include your EITC. Here is more information https://blog.turbotax.intuit.com/tax-refunds/what-is-a-tax-refund-offset-14545/ Thank you, Lisa Greene-Lewis Reply Hi lisa my name is jessica. I filed my taxes on February 9,2016 and i am still waiting on my taxes to get here and i filed them electronically and had them direct deposit and i ended up looking to see when they would be accepted and it tells me there is a past due obligation but i dont know what past due obligation i would have. Please help me i have been waiting for 5 months now on them to send me my refund it would be nice to finally have it. It would help my family out so much. Reply Hi Jessica, It sound like the IRS is showing that you owe some type of tax debt or a state obligation, which they would offset with your tax refund. You should receive a notice of any offsets if that is the case. Since it has been a while I would call the IRS to see where your tax refund is and exactly what is meant by a past due obligation. Thank you, Lisa Greene-Lewis Reply I filed in feb it said accepted by the irs then they sent me a form to prove my identity sent in all the paperwork 8 weeks ago. Three weeks ago the wmr website said they have recieved my tax return and it is proccessing how long till i should get a refund date Reply Hello lisa , I’m 32 married to my husband who is 71 and we have a son who just turned 2. I joined my husband in the USA about 4 years ago and since he has much much more experience than me he files the taxes jointly but doesn’t involve me . I’m not working since I’m staying home now to take care of our baby . However he doesn’t disclose any thing to me and anytime I ask him about tax returns expecially after the baby came cos we there were so many things we needed for the baby then , and I also heard babies gets some kid of benefits , he tells me well for him he didn’t get anything in return . Anytime we need money for something he tells us how he is not having the funds now and we have to wait for him to raise some funds and that make me wonder . He is the only one with the key to the mailbox and so even if letters from the IRS comes I won’t see them .. I literally don’t have any idea about what is going on. And I want to find out if there’s a way I can find out our tax details without him knowing since He files for jointly with me -Just to be sure if he’s being honest. My husband has this personality of not talking about anything to anyone and doesn’t share his problems with anyone . so I won’t get any answers from him different from what he has already given me . Reply Oh, Lisa, I hope you can help me. My husband passed away on 21 Jan 2017. I filed our income tax via Turbo tax and sent it electronically in Feb to the IRA. Because I didn’t get the refund for so long I checked with the IRS where is my refund and was told that they didn’t know how to make out the refund because my husband had passed away. I am still waiting for the refund. Surely this isn’t the first time that one of the married partners died during that time frame. What should I do to get my refund. Reply Hi, Sorry about your loss. You should be able to claim the refund by filling out and mailing in IRS Form 1310, Statement of a Person Claiming a Refund Due a Deceased Taxpayer if they did not tell you to fill out that form already. Thank you, Lisa Greene-Lewis Reply I filed taxes this tax season for 2014, 2015 by mail and 2016 I e-filed. I am to get refunds for 2014 and 2015 but payed out for 2016 with direct withdrawal. I received a letter from the IRS a month ago stating they could not direct deposit my 2014 refund and if I didn’t receive a check in the mail in 4 weeks to call them. ( I found the letter odd because I had already received my 2014 refund). I waited and called after 4 weeks and found out they listed/filed my 2015 tax form as a 2016 filing. I reviewed with them my 2015 tax form and numbers so they had the right 2015 information. Now I was told that someone would call me back in a month about this. I was counting on that money for a trip and am wondering why I have to wait so long for them to get back to me and correct their mistake? I find it hard to believe that this kind of error could occur. Reply Hi my refund still haven’t came and my status still says being processed! What could be the problem? Reply This entire process has been horrible for me. I had been banned from eic for 2 years (2012/2014) 2016 was my first year filing since then. I assumed after 3 years the ban wouldn’t be an issue WRONG. So I ended up having to mail my return along with form 8862 I sent it off March 3rd only to get it back March 24 because I forgot to sign the darn thing. The date stamped as the receive date was March 16, 2017 and if I got it back to them promptly it advoids further delay so I mailed it back the same day.The first day I was able to find it on WMR was April 11th I had just the 1 bar that they had received my taxes. On April 14th the bar disappeared and I got the generic message that my refund was still being processed. On April 20th just the 1 bar was back but that it’s been received so I called and was told it was processed on April 19th and that my 6-8 weeks starts from then even though the request for signiture form states to mail it back quicly to advoid further delays. So technically I guess it’s only been 6 days huhhhh. No transcript is available and I know I owe them 1300.00 from a previous tax year but does anyone have any advice for me will it really be another 6-8 weeks?? Reply Hi Erin, I would go by what the representative told you, but if you owe from a previous year the IRS will offset your refund with the $1,300 you owe. Thank you, Lisa Greene-Lewis Reply Hello Ms. Lisa i filed my taxes 2-11-18 it was accepted but still being processed how long does it normally takes before it say refund approved Hi Victoria, The IRS states that they will issue 9 out of 10 tax refunds within 21 days or less after acceptance if they were e-filed with direct deposit. Thank you, Lisa Greene-Lewis Hi Victoria, The IRS states that they will issue 9 out of 10 tax returns within 21 days or less. Thank you, Lisa Greene-Lewis hi I file my tax return on March 1st 2017 have not heard or gotten any emails I did do direct deposit but still no news what am I to do i did print out my tax info inwhich I did off turbo tax please need help Reply Hi Natasha, Mailed returns can take 6 to 8 weeks to process unlike taxes that are e-filed with direct deposit so I would wait until 6 to 8 weeks from when you sent your tax return to call the IRS. Once you are within that time frame you can call the IRS ti check status. Thank you, Lisa Greene-Lewis Reply Hey Lisa I filed my taxes through TurboTax January 26, 2018 and I still haven’t received all my friends have and I don’t know if I did anything wrong Because I haven’t gotten any letters in the mail or emails can you please help me yeah every Hi James, Since it has been beyond 21 days you can contact the IRS to find out status. Thank you, Lisa Greene-Lewis So this year I had filed my Federal tax Return on 1/28/2017 and it was accepted immediately, then received on that following Monday. Then on the WMR site, it says that I had to wait until 2/15/2017 for them to approve my Refunds since I had claimed my child and so on, after that it said that I will receive my Direct Deposit on 2/22/2017 and that it was sent on that date, but do to an error I made with the account number my DD was rejected and sent back to the IRS. They then reset the 3 bars and my status states that due them not being able to direct deposit my refunds with my bank, on 2/26/2017 they had set a date for me to have my check mailed out on 3/6/2017.. they told me that I should contact them if I do not receive my refunds by 4/3/2017. So my has now been shipped on 3/6/2017 and I received it today by mail on 3/9/2017. So it took the check from the day it was mailed out to the day I received my refund by mail, approximately 3 days. Woohoo I’m so excited that I didn’t have to wait any longer, since I had already messed up! Reply I am waiting for my refund. My taxes were done Jan 29 and still haven’t received my refund. Sheila Reply i filed my taxes in early jan and it was accepted a week later and wmr says its being processed why is that my daughter filed after me and got a date foryesterday hers said it was sent today . Reply I have done my taxes since 2005 with turbo tax and this is the first year that i had my return the 24th of February. past years the earliest i had my return send to me was first week of may Im glad this year was a really good one Reply After you E-File and the IRS accepts it from Turbo Tax, it is out of Turbo Taxes hands so don’t blame TurboTax for any delays people. It is all in the hands of the IRS. Reply IRS is doing good this year. I e-filed on Feb 20 and it was accepted Feb 20. Checked my IRS refund status this morning and it was already approved and will be deposited on Feb 28. Definitely the quickest refund I have ever heard of. Good luck people. Reply I e-filed my taxes on Jan 30, 2016. I have not received confirmation from either the State or Federal. I have been with Turbo tax for a lot of years and this is the first time it has happened. What’s the problem? Reply I did my taxes towards the end of January and I still haven’t seen my state refund and on turbo taxes website it says incomplete under my state fed under but it doesn’t appear like I need to do anything. I would just like to make sure I didn’t it right or if there is anything else I should be doing. I already received my Federal refund. Maybe I just need to be more patient…? Reply Hi Kristina, You should have received a confirmation that your state return was successfully E-filed. If so, you can check with your state department of revenue. Thank you, Lisa Greene-Lewis Reply How is it that I filed with turbo tax and I have to mail them in? Then I ask to refund my money and I got no response! I took and had a second person do them and I had a $1000 less return! What is up with that? Should I still mail in this form? Hi, I’m not sure why you are required to mail them in, but if the other person did not file your taxes and you still want to file with TurboTax you can mail them in. Do you know why you couldn’t e-file? Thank you, Lisa Greene-Lewis why is my state refund in complete show me where Reply Hi Glenn, There could be instances where your return was adjusted or you owed previous state income taxes and they were offset. You should receive a notice from you State Department of Revenue. Thank you, Lisa Greene-Lewis Reply I didn’t my taxes on January 28. Now it says my refund won’t be in my account until the Feb 27. Do you think it can come earlier Reply Hi my name is amber thought I would b nice and spread the word I did my taxes with turbo tax and had it direct deposited to a netspend card and my date on the irs website wasn’t until the 23rd of February and I checked my netspend online account last night on February 20th after 9:00 and my money was on my card I don’t remember the website but my mother showed that the bank or whatever it is that the irs uses to put the money into ppls accounts started passing out refunds as of 9:00 in the evening on February 20th and that is 9 Florida time so I hope the best for u rest that your money is on good luck and good night Reply Did u efile or mail out yours Reply I filed my taxes on Jan 23, 2017 and I have not received neither my State or my Federal return. They both were except on the 24th of Jan is there a reason why Reply I filed and was accepted Jan 23rd…tried to order account transcript on the 28th..it came and was all 0’s. Tried to order return transcripts but it wasnt available. Tried again on the 8th of feb to order return and was successful. That came today but had all zeros….anybody had experience with that? I filed eic and actc. Reply Filled 01/30/16 was accepted the same day around 4pm. Still says processing, my sister filled the same day as me and got her refund this morning. I hope theres nothing wrong with mine Reply When I check the where’s my refund on it’s.gov there are no bars it only says we received your refund and it is being processed. Does anyone know why? Or a phone number I can call and speak to someone at the IRS it’s been over the 21 days and I set it up for direct deposit! Reply I am wondering the same thing! That same thing has happened to me now! What ended up happening with yours? same here! Did you get yours yet? I efiled with turbo tax when I checked it said refund approved that was a week ago I filed Jan 19th did direct deposit still nothing this is my first time using turbo tax and it will be my last people that have filed after me have already gotten refund Reply Please remember that once it is accepted it is in the government’s hands not the processor you filed through. There are reported slow-downs for people who are eligible for earned income credit, Reply This is a reply to most of you because you guys are all asking the same questions. I hope this helps you guys out. Keep in mind that when u check ur status on (www.irs.gov) they update it only once a week on Wednesday’s. U can also search on google “2016 IRS refund cycle chart” and that will tell u (an estimate) on when they will send u ur tax return. Reply The website said my return should be in my account today, but it is not, Its not even pending. Why would this be? Reply Well rob I work for the irs and we update every morning Mon-Sat at 3 am eastern standard time Reply yes I read all articles on the IRS website and it says it is updated once a day and that is usually in the night time hours but did not give a exact time when but to only check the site once. So it is not once a week it is once a day!!! Reply I filed and was accepted on Jan.27,2016. My WMR is still saying bring processed and today is Feb.9, 2016. Why hasn’t it changed yet???? Reply I filled January 28 n I still haven’t heard anything. Everyone I know that did not go through turbo are receiving theirs. What’s really going on?? Reply I filed my taxes the 26th and got accepted the same day but have heard nothing else im thinking something is wro ng peopme i know have got theres.. Can someone help me Reply i filed my taxes using turbo tax and i did it on febuary 5 and i havent recived nothing yet, it says i got approved tho but nothing yet Reply Well 90% of people that I’ve read from an heard from have been waiting longer then just 4 days. I can’t tell you how many ppl were accepted on the 19th-21st an still have nothing but the one bar. I personally was accepted on the 22nd an have only received the one bar saying accepted so far. Just a heads up if the bars dissappear completely that means your being further reviewed, an will most likely take 4-6 weeks after the first 21 days are up. That happened to me last year, an year before. There are a lot of people who are just as upset with how refunds are going as your are. I’d wait more then 4 days to start to worry though. Once you start pushing 15 days then you might have a problem. Personally I’m kind of sick of it being so easy for the irs to take my money, yet give us no answers as to why it’s taking so long to receive are money back. I’ve had same job, kids,address for 5 years an the last 3 years there has been a holdup. I waited 4-6 weeks after my 21 days for 3 years in a row now, looks like going on 4 years at this rate. When I call them after the 21 days they say there is nothing wrong, just that it’s being reviewed by a person. When review by a person they go in order received. Which I personally think is just a line they tell us because there systems are having a hard time keeping up. Good luck to everyone hope you all get the money that is yours in a timely matter. Meanwhile I’ll just sit here an count down the days like I do every year. Reply Accepted Jan 17th. Turbot tax says refund recvd between feb 10-13. IRS.gov says still being processed. I called IRS feb 14 the rep asked several questions re: my 2015 tax return and basic verification questions then put me on hold then says mine being reviewed further due to premium tax credit (ACÁ) and it could take 6 more weeks from feb 13th! WTH! It’s the first year I’ve been on Obamacare so they’re reviewing to see if I’m eligible for that credit. I filed single no kids! ERICA DID YOU GET A DATE OF DEPOSIT YET? Reply same here, filled on Feb. 2 ,2016 nothing since Reply I got my email saying I was accepted on January 19th. Still have not recieved my refund. Its now 2-5-16 and still nothing is anyone else having this problem. I used turbo tax. Reply I filed the 27 and received an email saying I was accepted but I didn’t get my refund today and now online it says it was only received. Not accepted. What’s happening ? Reply I filed on the 19th of January, and in 24 hours, said they had received my return. Nothing has changed since that day. I know it says up to 21 days since submitting, but why am I not getting any notification updates? Reply I’m having the same issue. I filed the 20th. State refund came and went. Federal “still processing”….. Reply I had that same problem on the website and app. I had to call the Where’s My Refund hotline to get an update. 1-800-829-1954 Reply Anything yet? Reply I filed January 14,2016 it was accepted on January 19,2016 and still have not got it is this just happening to people who filed with TurboTax this is crazy I used TurboTax last year and got my refund fast or is this just happening to people that filed early. Reply It’s happening to every one, I used H&R block an I’m in same situation. My buddy used the one at irs website to file an is in same situation. It’s just a waiting game it seems. Reply You have have to wait until one week Reply I did my taxes on 1-23-17 on turbotax received that same day and still not got my federal what is going on Reply I filed on January 20th and still in process I am hoping this wont be like last year where I didn’t get the refund until April Reply I filed and got accepted 2-2-16, I filed with a 1098-t form single didn’t claim my kid . When should I get my money it’s only for $1,000? Reply Why haven’t the irs released any refund Reply I need answers Reply I can answer any of your questions? Reply I filed January 22, got accepted January second.. It’s now feb 2 and I’m stressing that I won’t have my refund soon? Today it’s Tuesday could I possibly have my return by Friday? I’m looking at the direct deposite dates and I’m not sure if it goes off the day I was accepted or the day I was approved? Any help, I e filed on turbo tax Reply Rachel, Mine were e-filed using TurboTax the same time and were accepted but still not approved. It will give you an exact direct deposit date on wheres my refund. I read an article a few weeks ago that said if you file before January 31 that it will be direct deposited on February 12th (Federal). As for state you should be able to check it on the state website now for a return status. Hope this helps! Reply I have bot gotten mine either Rachel and I filed on the 19th of January Reply I filed on the 19th and so far, I’m still at the processing stage, but my friend filed on 23 and got hers on the 29th Have not gotten accepted yet, filed on the 20th of January. Don’t understand got my refund within 8 days last year Has it been 21 days tho?? Go to “get transcript” If 2015 appears in the drop down window it’ s a good sign. This happens before bars move. Reply Why Is That? Did you turn in your 1095-A form with your taxes because I didn’t and that was the hold up, That’s if you had health insurance, I had to fax it in, if you had health insurance and didn’t turn it in it will not move and they will not process it! Reply I didn’t send out the form and it said that my check was deposit on February 10, I went to the bank and my money wasn’t there…I want to know why Hi Rose — Banks are required to deposit within 24-48 hours of receipt from the IRS. If you do not have your deposit on Monday, February 15, I suggest you contact the bank first and then the IRS to confirm exactly when and where the deposit was sent. — Joanna I read yesterday that the wmr is not working properly and it has not been updated since last Wed. I filed the 22nd and still have not heard anything about it. Everything I have read about anything being filed before the 24th it will be deposited on Feb 5th. Not sure where you read that it was the 12th though. Either way wmr is not working right and it’s not updating there’s been 2 yrs now where it still said processing and I’ve gotten my return before it ever updated. Reply i filed on Jan. 23rd (A Saturday) Mine is still saying “RETURN RECEIVED” it doesn’t even say “RETURN APPROVED”. I’m hoping to get mine by Feb. 5th… but last year I didn’t receive my direct deposit until February 10th. Does yours say “RETURN APPROVED” YET on the IRS.GOV website?? Reply The IRS doesnt work on the weekends plus the IRS only updates our statues once a week on Wednesday’s @ http://www.irs.gov U can also search on google “2016 IRS refund cycle chart” and that will tell u (an estimate) on when they will send u ur tax return. Did your status change to approve yet?? I filed and got accepted on the same day as you and it still says processing. Reply I FILLED DEC 21 AND GOT ACCEPTED THE SAME DAY … STILL SAYING ACCEPTED Reply Hi.i haven’t received my federal tax yet.i filed Feb.13 2017 they sent me the form back due to i signed my name in the wrong spot had to sign where it said Sign Here and i sent it back on the 16th of March after it was mailed back to me.still no refund.but i have been calling every2wks.and they said it’s been received and it’s processing.yesterday i called and they said that they we’re having some kind of system code.could u please tell me what’s going on with my federal tax refund..Thank u What does it mean when the “where’s my refund”, bar is gone and it simply says still processing! Reply did you ever figure this problem out mine has done the same thing there are no bars and just says proccecing Reply My refund was mailed July 6 how long will it take for me to get it Reply What does it mean when the refund tool says that it cannot give you any information on your refund status? Reply I filed the last week off January and it is now June 30th and I still have not received my state check. And I don’t know how to check on it. Does anyone have any info or know if I will be Recieving it soon Reply I filed in January. As of today’s date, June 29, 2015, I still have not seen my refund nor have I received any information other than “still processing return”. Hopefully, my refund will accrue tha same penalties and interest I would be charged if I didn’t file on time. That is said “tongue in cheek”! Reply I filed in early April this yr. I got the letter saying it would be sent via mail but 4-6 weeks later , still nothing. Also when I try to log in to check my status it says I don’t have the right info. I think I know my own social security number n how much I am supposed to get back Reply Filed via turbo tax for last 9 years, this has never happened to me. Filed before Jan 31. Got letter from IRS to verify identity, did that around mid January. It is now JUNE 12 and “STILL PROCESSING” are you kidding me? Also not able to reach a live person. This is crazy. Is there anything I can do? I also too wonder why this happened and nothing like this before with Turbo Tax. Luckily I didn’t “need” my refund, but wow, how much longer is this going to take? I cannot believe it is almost MID JUNE Reply I’m with you !!! June 15 th and still nothing !!! Need a number to call to talk to someone Reply Same is happening to me , what did youend up doing ? Reply I filed in February and have gotten 2 letters from the IRS saying that they are still processing. I have yet to get my money and I’ve been waiting all this time. I thought this would have been a simpler process. Never again! Reply I FILED JANUARY! I recieved notification that the Irs recieved my tax information January 29th. It has been 11 weeks since then. Well over 21 days for an electronic filling and still well over 6-8 weeks. Checking the stupid where’s my refund is ridiculous for it provides no true insight as to what is really going on. Im sick of articles like these spewing the same robotic information. Reply I’ve been. Waiting since Feb. 10th,. No response still processing. Everytime I call the calls are disconnected, technical difficulty, eg. I. Have never been able to talk to a live agent. Today is April 15. I called 1800-829-0582 ext 652, I was on hold then the call cuts off. I will keep trying. Reply I’ve been waiting since Feb 10 And still no refund wat did dey say to u Reply Still waiting on my refund its been pass 60 days called on the 13th to be told to call back in 2wks if I don’t receive a refund by the 27th which they gave me the date of apr 12th. Smh! Reply Hi everyone need help this is my first time and am worry really need that money so I filed 2/12/was received check IRS website where’s my refund no answer still in process I finally called IRS and it when thru IRS rep advised me there was a letter send out and I should receive it by now nothing yet she said the answer will be in the letter she said she could not tell me anything I think its weird ! Reply Hi, I finally got a hold of someone from Department of Taxation (808-587-4242), they just got a memo sayings the refunds will take 10 to 14 weeks vice 8 weeks, even if you efiled. Today is my 9th week, I hope I get it next week. Reply Received a letter yesterday afternoon from the IRS saying they are in the process of conducting a thorough review of my tax return information to insure the accuracy of my return information. Also in this letter they told me to do nothing in response of this letter since I had already filed my taxes back on Jan. 28. Sooooo this letter was them buying more time to hold on to my return and pretty much telling me to “shut up and eat it!” This is beyond absurd! I’m not that dumb to try and commit tax fraud! I mean if they had no problems putting Lauryn Hill in jail, they’d throw me in in a second. I’m not even trying to go that route. Reply I filed my taxes Feb 2 and was accepted same day. 2 weeks later received that same letter. Thorough review and at this time do nothing more then sign and send back the “I got it and understand and am complying” letter. But here I am 70 days later no second letter. Called IRS and they said no 2nd letter had been sent and they had till this Monday April 13th to decide. Well here I am no update online and no letter. Been trying to call irs since Monday but they changed their phone and now I have to enter my social and shortly after I do so…Boom no call volume and hung up on?!?! What is going on this year!! Reply RETURN DUE DATE OR RETURN RECEIVED DATE (WHICHEVER IS LATER) Apr. 15, 2015 PROCESSING DATE Apr. 06, 2015 TRANSACTIONS CODE EXPLANATION OF TRANSACTION CYCLE DATE AMOUNT 150 Tax return filed 20151105 04-06-2015 $76.00 16221-426-84700-5 806 W-2 or 1099 withholding 04-15-2015 -$4,440.00 570 Additional account action pending 04-06-2015 $0.00 I got this on mine and still where’s my refund says we received your tax return its being processed which the same refund amount of 4364 and I don’t know what’s going on all I know is I should have received my refund I did the identity and I test duh I did my identity over the phone and the lady said I don’t receive my refund no later than 5 weeks and that was done in the beginning of March anybody know what this means above on my transcripts Reply F/A 1/25 still under review 60 days left and 45 day left then another 45 days they say will be up n may Reply Ok so they released my my refund yesterday any idea on how long that take? Reply They released mine on the 10th I still haven’t received mine Why is irs so slow this year with people’s refund Reply Will i receive my refund after the 60 days of reveiwing i been waiting since February Reply I filed at the end of Jan., did the IRS ID verify and here it is April 13th and I’m still waiting. So to answer your question…..I’d be surprised if you got it when they say you’ll get it. Reply Not if u keep calling. They kept telling me to wait and I waited but they released my funds yesterday dont have a ddd Reply I filed my taxes Feb 2 and was accepted same day. 2 weeks later received that same letter. Thorough review and at this time do nothing more then sign and send back the “I got it and understand and am complying” letter. But here I am 70 days later no second letter. Called IRS and they said no 2nd letter had been sent and they had till this Monday April 13th to decide. Well here I am no update online and no letter. Been trying to call irs since Monday but they changed their phone and now I have to enter my social and shortly after I do so…Boom no call volume and hung up on?!?! What is going on this year!! Reply Can’t get back into my page forgot password Reply I filed March 12, 2015. Every time I check where’s my refund, all it says is that my return is still being processed and a refund date will be available when provided. What does this mean? Reply Filed end of February and still nothing. Says my return is being processed and everytime I attempt to call I get a recording saying they are unable to take my call. Tried multiple times calling and always get the same thing. This is ridiculous I just want to at least talk to an actual person and see what is going on. Never had an issue with this in previous years what is the issue this year? Reply How can you talk to an actual person ? The number I was calls gives me a recording. Reply Call tax advocate they will tranfer to an irs person Reply Update. I filled my refund on 01/27/2015. Was told to wait the 21 days. Called on my 21st days and was told that it was under review and to allow 6-8 weeks. Waited 7 weeks, called back and someone eles told me that since it had been 7 weeks that he would submitt a referral to have my funds released. Moral of the story…the IRS is really messing up this year. Everytime I call, reps tell me the same thing. ” they have no idea why i havent recieved them, everything was accepted and approved and they will send it up. This is very frustrating. Anyone else have the same problem as mine ? Reply Yes, I filed Jan 24, getting told the same thing. Nothing, yet. Looks like I filed before anyone on this thread. I’ve been commenting since Feb. I’m really worried. Reply I just the same thing happen to me except its been 9 weeks since they first told me 6 to 8 weeks i called today they also said they are sending up a referral to that department and that it could take up to 6 more weeks for me to either recieve my tax refund or recieve some sort of information as to when i will recieve it fingers crossed it doesnt take that long and actually recieve my money instead of a letter Reply I check the refund status and they said my check was mailed out on March 20th, 3 weeks ago and still no check. When I call they tell me I can’t call to inquire about it until April 17th, that’s messed up. I am thinking my check is lost or stolen, can anyone tell me something to do I am worried that it’s not here. Reply Yes, I filed on 2/11/15. I am trying to get a hold of them, but the phones are not working. Been calling since April 8, I either get hanged up or it says to call later. I paid with Turbo tax for e-file and have not gotten my State yet. Reply Yes! I filed the same day and haven’t received anything yet But everytime I call its the weekend or they tell me to call on certain days…… I haven’t tried calling on those certain days Reply Yes! I’ve been having the same problem and I’ve still received nothing at all! Reply Return filed electronically 2/28/15 with direct deposit. As of 3/14/15 nothing. Have been out to IRS office 3 times to no avail. Same thing return up for review, but no one can tell me the reason it is up for review. At wits end where do go from here (can’t get thru on phone & after 2 to 2 1/2 hrs waiting at office still no answers. Any suggestions what next step would be????????? Reply I call an tax advocate she explain to me that all those who had id theft in the past this year there were going to be verify one by one manually so supposedly thats the reason of why is taking so long Yup. I filed mine on 1/28/2015, did the ID verify in early March and still have nothing. Even the WMR says “can’t tell you anything about the refund.” Reply Was told the same exact thing today… what’s your status Reply Did you get your refund? Reply Update: I finally recieved my refund. I filed February 7th. I was flagged for identity theft last year and was not aware of that. I was stuck waiting and waiting. I got a tax advocate who was very helpful and honest with me. She tried to have it pushed through the processing for me since it was under review. It took a few weeks, but it was much better then the date in May they were giving me as a “possible” date. If you need your refund and have no answers get a tax advocate. All the answers I kept getting from the irs help line were not accurate, I don’t think they always know what they are looking at. Reply How can I get a tax avercate Reply Hi Anne, how do I go about getting a tax advocate, and do they cost? Reply I called the Denver Tax Advocate, since I live in CO, and the advocate should call me by the 15th so I’m hoping things will start moving along. I called the IRS again this morning and got the same run-around I have been getting for months. Now, the date of April 10 that they promised isn’t correct anymore (according to them). I should expect it by the 27th of this month. I’ve had it with empty promises. I don’t think they know what they are doing, which is why I’m getting the advocate. Done with this! Congrats! Thanks for letting us know. If ours doesn’t come along in a week or two, I’ll head on over for an advocate, too! Thanks! Reply How can i get a tax advocate im in the same boat i need my money asap Reply Filed my tax on Feb 3 was told I’m under review and to wait 6 weeks called back they told me im still processing I should be released on the 2nd that date done came and left still no refund so I called back the rep said my 60 days up on the 12th of April I told her the person I spoke with said the 2nd baby they tells you anything just to get you off the phone smh! Reply We really need straight forward answer This never happen to me before Is april 9 on february 6 i was accepted and still processing what the heg is going on Reply Just finish talking to irs this is what they say i have to wait until april 17 so my case can get close so they can release my funds I still havent received mines i did it on mar/7/2015 still in review have u gotten yours yet Reply Hi Michelle, read my post above. They are doing the same thing to me! I filed on Jan 24. I’m getting the run-around, too. It’s ridiculous. Call your state tax advocate. Reply Thought I’d leave an update just saying that I have not received anything, either and I filed Jan. 24th so a lot of us are in the same boat. Yes, I have called several times, went through the ID verify thing, keep getting told “it was be blah, blah weeks”. They are saying I should have it by April 10. Yeah, right. When pigs fly. I can’t believe they are getting away with this. Reply It took 10 days to reach an actual person after I received the letter to verify my identity. It’s been four weeks from that and again I am getting a recording to try back next business day. I filed Jan 30th. Reply I’m in the same boat but not getting any body on phone same here got the letter like 2 months after I filed called to verify been waiting and waiting. wheres my refund shows the same old crap. I filed jan.15th. some one knows something and there sure not telling us. and of course turbo tax still took out there fees imagine that?? trust me I am done with turbo tax. Hi Donovan, sorry you’re going through this. It’s hell, isn’t it? If I have not received anything by this Friday (the 10th) I will call every IRS number there is and speak to different people until I get the answer I deserve. So you don’t have to wait days to get a hold of a live person, try this when you call the number. It’s worked for me every time. Sure, I’ve had to wait on hold for 30 min – an hour but at least you can talk to someone, although I have no idea how TRUTHFUL they are being. Call the 800-829-1040 number. When the recording comes on you can hit 1, then wait until it starts talking, hit 5 and then wait again, and hit 3. This will get you to a live person. I filed on february 6 was accepted same day and still nothing how much longer do we have to wait to get our money if it was us owning irs i bet you we would be lock up already for not paying on time Reply If you can give me a number where I can talk to a live person please reply. Reply Best way to an agent is call 800-829-1040 then go with options 1, 2, 2, 4, then 1.) I filed Feb 2nd and called March 2nd and got thru to a live person who said there was some processing issue or They waited for me to verify my identity which could be the truth because I had to answer a series of personal questions but that could be just to verify my account – I got my return April 1, 2015 which in the past 6-7 years of using Turbo Tax is the longest! last year it took 2 weeks. Reply Thanks for the number spoke to a rep who informed me the return did not post and had to be manually proccessed. To check on 04/13/2015 to see if closed if not a referral would be sent to uave return closed and refund released. Hi, I just used the phone number you provided and actually talked to someone, hope I get good news I filed electronically feb.17 and can’t get any word. The phone number I got has a busy signal 24/7. All I get from where’s my refund is still being processed.What to do?? Reply I filed my taxes feb.4 2015 ,and since then my WMR said still processing ,it wasn’t until April 3 that it changed to return received and today april 4 it says return approved and I have a date for April 8 for a deposit.you can’t imagine how happy and relieved I was to see that after months of checking the site and worried something was wrong,if your in the same situation make sure you call the irs and make sure everything’s accurate to save time ,for me they just said nothing’s wrong it’s just taking a while to process,and I would say it’s because I went through turbotax ,since they have a higher instance of fraud I believe the irs took longer to process their e files. Be patient it’s coming Reply Congrats! Hope you do get it – please let us know! As far as the delay being due to TurboTax, I doubt it. We filed via our CPA (same one we’ve used for over a decade) and this is the first year ours has ever been late like this. We’re like you – filed beginning of Feb, but we’re about a week after you, so you give me hope! Thanks! Reply I have already efiled my state and federal for 2014 and received my state before my federal. Both where direct deposit. I also filed my 2013 but had to mail them in. The irs has received and approved and said it will be mailed by the third. Today is the 3rd and it still has not been sent. I asked for direct deposit but they mailed it. Worried Reply I filed my taxes on Jan. 20th. Received a letter from the IRS on Jan. 28 indicating that they are “in the process of conducting a thorough review of my return information”. The next week I received 2 separate letters from the IRS, both were the same thing, the 5071C requesting an identity verification. I called on Feb. 25th and after being on hold for 1 1/2 hours, I was finally able to speak with an agent and compete the ID Verify. 2 weeks later, I received a THIRD 5071C letter, called the number, and repeated the process of holding for over an hour before I got through. This time, the agent advised that my ID Verify had been completed already and was unsure why I received another 5071C letter. She told me to wait 90 days and call back if I hadn’t seen my refund yet. So for those of you who filed in Feb or March and still haven’t received anything, trust me it could be worse. The icing on the cake: TurboTax drafted $68 from my bank account last week since they were unable to pull the fees from my return. I have been using TurboTax since 2006 and this will be the last time. Reply Best way to an agent is call 800-829-1040 then go with options 1, 2, 2, 4, then 1.) I filed Feb 2nd and called March 2nd and got thru to a live person who said there was some processing issue or They waited for me to verify my identity which could be the truth because I had to answer a series of personal questions but that could be just to verify my account – I got my return April 1, 2015 which in the past 6-7 years of using Turbo Tax is the longest! last year it took 2 weeks. Reply this is what is happening to me as well. I filed on Jan. 26th and got a letter asking me to verify my identity and then a letter stating my refund was going through a thorough review.. its April 7th and I still haven’t got my return… I will NOT use turbo tax again.. maybe I will get it by next tax time.. Reply It’s definitely not TurboTax – it’s the IRS. We filed through a CPA and we’re stuck, too. Our return was accepted Feb 10. He has called 2x checking and they give him the same song and dance. My federal and state taxes were accepted on march 30th when go to check Where’s my refund it states there still no info at this time to check with in 24 hours. Ok its been more than 24 hours!!! What’s going on???? Reply We filed Feb 9, accepted Feb 10, and are still in “processing” stage. CPA prepared our taxes. Looked it over, found no errors. They even called the IRS. Was told by IRS last week it may be a month for us, but again, we filed back in Feb. Below are many, many people in the same boat. Good luck! Reply I filed my taxes on Jan. 28th. 4 weeks later, no refund. I proceed to call the IRS and they gave me the identity verification number to call. 2 weeks after that, I finally received my 5071c letter (first week of March). After calling the 1-800 number numerous times, I finally got through. The guy verified it was me and told me 4-6 weeks until I get my refund. 2 weeks after that call, I even verified through the identity website just incase that guy messed something up. Well here it is April 1st and still no refund. I’m starting to think I’ll never see it. Don’t know what else to do. Seems like everyone else in this situation is getting the run around. Reply You are not the only one I assure you. It took me 10 days to connect with an actual person via the telephone to verify my identity . I received that letter in the mail 5 WEEKS after I filed. WOW. If this isn’t a flagrant example of Uncle Scam then I don’t know what is. It seems the IRS is having a real hard time in handing that $12,345 check. I wonder how this would go if I owed them that amount? Reply This is a first for us, too. Never had a beef with IRS until this year. The new commissioner needs to be canned. Filed Feb 9/accepted Feb 10 – still nothing. No letter, either. Just nothing. Im in the same situation no letters nothing Reply I also received that letter and it was on march 17 i filed my taxes on feb 3 so after me replying back to them i haven’t heard anything from them. Reply This same thing happened to me 2 years in a row… 2012 I didnt receive my refund til june 25th and filed in January. 2013 I filed in February and didn’t recieve my refund til December 25th of 2013. In 2013 I was audited and that year the government shut down the day after I sent in all my paperwork. Someone contacted me in September that they received it after I had gotten 2 letters stating it was never received. I faxed and mailed everything to be on the safe side for the third time. Finally received my refund on Christmas morning which was nice but long over due. Reply I filed 1/31 waited 21 days was then told to wait six to eights weeks in my 7th week I was told everything was being finished up so look for a date in about a week. Then spoke with my tax advocate she said there is no need to contact the irs first she said she would contact me on the 2nd and then the 7th. Long story short no job, no vehicle to get one Reply I filed February 11th and still don’t have my refund. My husband and I desperately need that money asap or we’ll lose everything! I can’t get a hold of live person and don’t know what to do! Help! Reply I filed my taxes on Jan.20 and it was accepted the next day. My WMR bars disappeared. I called an they said my refund had been pulled to do by hand. They said it should take 6-8 weeks. 8 weeks was yesterday. I called and they “say” they put on a referral for it to be pulled. No wait you first told me it would be done by 8 weeks. Now they’re saying the referral can take up to a month. Which is where they’re probably just going to ask for additional info. Why couldn’t they do this in the 8 weeks. This tax season is utter bullcrap. Reply I filed on Jan 21 got a letter on Jan 29 saying I’m under review wait 60 days my 60 days are up called the IRS the lady told me Feb 19 started my 45 days and to call back on mar 5 and she said that she doesn’t see a release date yet but if I don’t receive anything by march 5 call back. There not asking me to send anything to the irs Reply This is the exact thing they told me. Feb 19 started 45 day hold and that if I haven’t recvd refund by mar 5 to call back. Today is friday. The irs dont update transcripts on weekends right? Reply i filed 1/22, it went into review 1/30. Been calling since my 21 days and nothing. Finally called yesterday and a nice lady told me she see they are finish reviewing and has closed it. She also said she see I am due a refund now so when should I be receiving my refund? Reply After the IRS has closed your account from the investigation and there’s now a balance showing up, how long does it take for them to update WMR? Reply I filled on Feb 6, got state back no Fed. When I call the -1040 number I just get automotive system how do I get to a live person? Reply Call 800-829-0582 ex 652 you will get a live agent but you will be on hols at least 60 minutes I called this morning just told mine is still on hold with no release date but they do not need anything from me, I filed Jan 31st Reply I can’t seem to get up with no one I received a letter saying to do my idverfiy but everything says the same on wmr nothing has changed Thank you My state return was approved on March 05 2015 and I haven’t received it yet. Reply I filed 1/22…got a 4883c form in the mail…verified my identity 3/6…wmr is still saying take action…n when i called the irs all they can say is everything looks good its processing dont call back until after 4/17 if you havent recieved your refund.im starting to wonder if they really got it processing especially if wmris still telling me to take action and after i already did almost a month ago!..is anyone having this problem?..why am i having this problem? Reply Naomi I’m having the same problem I verified my Identity on mar 5 on the phone and they told me everything was good, but when u check WMR it’s still processing and I gotta wait til April 16 to call back if I haven’t receive it by then.. Reply Tamika do u know why they keep telling me its processing.i know they give u less info as possible over the phone.i decided to go into an irs office in the a.m I failed on jan 27 in it was accepted on the jan 27 as well i got my sate back on feb 4 still waiting on my federal i called the irs in they told me at first to they need extra time to process in they told it can take up too 6 are 8 weeks it’s been 8 in the half weeks so they said a other department has to look into it in it may take 6 werks for them to contact me back ir may be sooner but that’s the max all this is bull iam useing TurboTax again i never had this type of problem before in TurboTax Reply I’m in the same situation and I used H&R Block. It’s not turbo tax. I did mine with hr block having same issue. It’s the irs I’m in the same situation , the only difference I never received a form in the mail. How did you verify your identity? Reply I didn’t receive nothing in the mail neither… I call 8008291040 dats the number I was given to verify my identity… So they ask me 4 question and then told me I was good to go and I will receive mines in 6 weeks dat was mar 5, so April 16 is when I pose to get it… So when ever u verify it’s gone take up to 6 weeks to get it I understand that I file on the 1-28 did all there step was told one rep I would have it by april 4 the next one said april 24th great right but last sat the WMR change to say I am getting my dd on April 1st so there is hope just hang in Reply I don’t know why Naomi mines saying that too.. But I haven’t call them bck since I was told everything was good to go…and to expect my refund by 4-16… When u go to d office please let me know what they say, cause we n d same boat.. Reply I file my return January 26 and its still saying its being process!!!! Never had to wait this long to get my refund Reply Hi Tiffany, Since it has been beyond 21 days you can call the IRS to find out status (800)829-1040. Thank you, Lisa Greene-Lewis Reply They havent been able to tell me anything. If i need to verify i need to know. Same here filed January 30th and still processing with generic code 152, I called and they said if I do not get it by April 27th then I can call back and they can try an expedite.. yeah whatever Reply I DID call and they gave me the run around about getting it later that the site or turbo tax said but they had it, this was back in February. I still have nothing. Just be patient if you have all in to the IRS and done everything you will get it I file on 1-28-15 and they are sending me mine on 4-1-15 if you haven’t call IRS call today Reply Stephanie please let us know if u receive it tomorrw cause I been waitin for 4 weeks.. But I been doin a lot of research n other people was sayin they got there’s bck in 3 weeks after verifying.. So my figures cross to get mines bck bfore the 6 weeks Did you get it?? I guess I have to call again filed in jan and almost April no luck smh Reply Me too. I never had this happen before. I can’t even reach someone to talk to at the IRS. All I get are automated services this is so frustrating! It’s almost April, 2 months have passed. This is ridiculous. Reply Been on hole for refund since January 31st, you can call 800-829-0582 extra 652 to get a live person I was on hold for 65 minutes to be told it is still on hold status with no release date, they said I should be getting a letter telling me that but they do not need any additional info from me, this is crazy I really hope turbo tax wasn’t a wrong moved or me.. I filed on the 7th, for approved the very next day and I’m not exceeding their estimate delivery time. It’s been now 22 days. Turbo tax is putting me in a financial rut… I didn’t expect to have to wait passed the limit putting me in situations I can’t afford to handle right now let alone on time. Please. Does turbo tax ever screw up and lose money? This is my first time using it and I already question my decision. Please fill me in on some help. Reply I’m still waiting on my refund however TurboTax has demanded their fee and has forcefully drawn it out of my account even though it was supposed to come out of the refund. Never again will I use them. Read the fine print people. I didn’t even have the funds available to cover it at the time so I have an extra fee from my bank. WOW way to be cut throat with your customers. They also notified me that my refund was was taken for past debts and there is not enough left to cover the fee. That’s an outright lie. The IRS informed me I had a hold to verify identity and then they would finish processing. How did the IRS inform TutboTax my refund was take when it wasn’t even processed? I’m sure it’s perfectly legal for the IRS to disclose that info to TurboTax. Whatever. Like I said never again and I’ve used ZturboTax for the past 8 years. Reply All you had to do was call intuit and explain them your situation. They are extremely understanding and will waive it. They did mine. I did it with hr block same thing approved next day 21 days no money.. Eaittin😩 Reply Hi I was accepted through TT on March 16 after calling needing to get a new 6 digit identification code. I entered the code and was accepted. The next day wmr said accepted on the first bar. Ever since then no bars and no info can be provided please wait 24 hours. It has said this for 2 weeks no change. Also can not order transcript. I Nothing is there for 2014 just a blank spot. I am wondering what is going on and why wmr says no info wait 24 hours, when it has been 2 weeks? Reply I did my taxes on March 9 2015.. my refund was approved and said it will ve sent to my bank on the 25th of march. I check irs.gov and it said your check was sent deposited into my bank account if its not credited by march 30th check with my bank.. my funds aren’t there in my account nor is it pending its the 28th. Me and my spouse have the same bank she got her refund the same day it was sent I still haven’t revieve it nor is it no where on file Reply My taxes was done with confirmation february 17,2015 I have not receive my federal taxes yet Reply My taxes was mailed out on the 25th , due to it been returned by the bank, so how long will it take to make it to Arkansas Reply is being 7 weeks and no letter,no return,wmr still in process Reply I am at a loss,,maybe I am being impatient but who isn’t when it comes to getting their refund. My question is the IRS WMR site indicates that I was accepted, approved and refund sent March 2nd,,paper check ,,today is March 26th surely to god it shouldn’t be taking this long for it to come in the mail,, or should it? I have no idea how long the mail wait is? Cannot call the IRS until March 31, anyone have any insight for me? Thanks! Reply Hi, I had to wait for my check to be mailed to me as well, turned out that it was delivered somewhere else, returned to the irs then mailed to me again. It took a few weeks but I finally got it. Reply MIne said “Sent” March 20th and I should be receiving a paper ck as well.. Its April 8th! Still no ck! Reply Mine was mailed on the 20th as well and i still havent received it any luck for u I did my tax feb 4 it was accepted on the 9 th I had a date to receive mines on d 24 th, when I went to check my account it wasn’t there so I call d irs on Mar5. Had to verified my ID… So d rep told me everything looked good to wait 6 weeks, so it will be April 16.. But when I check WMR it’s still processing.. Hoping I don’t have to wait d hold 6 weeks.. Reply I filed with turbo tax my estimated due date was March 15 still haven’t received anything said it’s still pending Reply I did turbo tax online about over a month ago and I wanted to receive a check instead of direct deposit, and I haven’t got anything yet. Do I need to Mail something in or I have to wait because it’s taking a lot of time and everyone I know has there’s. Reply Hi Amanda, If it has been over 21 days, you can check status with the IRS at (800)829-1040. Call as soon as they open at 7:00 am. Also remember that checks do take longer than direct deposit. Thank you, Lisa Greene-Lewis Reply Turbo Tax- Families purchase and rely on your product to keep them updated with the newest laws. It would have been nice to know that the IRS is limiting the number of refunds that can go into one account. My family has more employed members than the three refund limit. NOTHING on Turbo Tax points this new law out. Everything encourages filing electronically and direct deposit. We have been using Turbo Tax for many years. I am highly disappointed in this over site on the part of Turbo Tax. Reply Hi Jan, Thank you for your feedback. We put breaking news and tax information out on our blog daily as we did in this article, which you can sign up to receive daily through our RSS feed to help you. Thank you, Lisa Greene-Lewis Reply I filed two days ago do I qualify for a rapid refund ? Reply Hi Tommy, That service is not available, but the IRS states that it is issuing 9 out of 10 tax refunds within 21 days if you e-file with direct deposit. Thank you, Lisa Greene-Lewis Reply I have everyone beat with the nightmare I am involved with…I filed on Jan 21 w Turbo..my state was accepted however Federal rejected because I was dead…after checking for a pulse I called IRS and was told SS had forwarded that info to them and to contact SS. WHICH I DID. SS said they had no info on my death and that it was IRS Issue…Irs blamed Turbo Tax and round and round..so got a new ss card so info would be updated to Irs…that was corrected Jan 30..My return was pulled out and reviewed and was considered postable Feb 10th..I received nothing and called IRS all is fine with refund just waiting on a date for DD..keep checking online..needless to say NOTHING…called again no issues but there is a 6 week point that must pass before it can be looked at..call in two weeks…I call in two weeks and guess what?? Have to wait 6 weeks more..call again on Friday the 20th all good should be date availible call tuesday if nothing…called today and guess what there is an issue..they cant tell you what it is..because why??? Because you have to wait six weeks.. Reply Wow Tricia, yeah your issue definitely beats most. That is utterly ridiculous! I am nearing my 10th week of waiting and I haven’t heard anything for the past week. Today the IRS says my Bankruptcy Trustee should get the check, which btw the Trustee no longer needs because they figured they are not entitled to any of my refund. I filed Jan. 23, and it was accepted the same day. I waited 2 weeks, nothing. I always do my own taxes using TT. So after the 3rd week I decided to visit the IRS bldg. They told me my bankruptcy is what’s holding it up. Ok, I thought that would be an easy fix. Ha, yeah right. Feb 13th, the documents from the IRS were supposed to be signed off on and sent to the new Trustee (the original Trustee passed away). They told me it would take UP TO 30 days. Well, nearing the 30 day mark I call the IRS for the 3rd time and they tell me a Manager never signed off on the paperwork and now I had to wait another 30 days-wth? So during this time, I decide to call a 4th and 5th time. By this time a person actually decided to do their job. They found that they didn’t even have the new Trustee’s information. So how can you send something if you don’t even have their address? My goodness. So I was told wait another 30 days. The last call was a week or so ago where I was told in 10 days (today) the Trustee will receive it. Yeah, we’ll see. It would be nice since my birthday is Sat. but I won’t hold my breath! Good luck. Reply Tricia – that is truly the saddest one yet. Of course, I keep putting off calling again, bc I suspect I will become aggravated (more aggravated) and disappointed. I called twice yesterday and couldn’t get through – but that is it since their very tall tale to me earlier this month. Reply I finally was able to speak with my tax advocate. She informed me that my delay is due to my 2013 return being flagged for identity theft. I was not aware there was an issue until today. So my 2014 taxes are on hold and need to be hand processed. No one at the IRS informed me of this and I have identified myself many times. I was even yelled at by one worker for calling the identity theft hotline after I was prompted too. So if you are still waiting with no answers and it has been over 21 days it is worth the call. If they have no answers for you or a real reason as to why things are moving slow request a referral to a tax advocate. I got honest answers and she was extremely caring and explained things to me. I would rather be told why I am waiting and an honest answer as to how long it will take rather then a vague answer and another date that would get my hopes up. Reply I file on March 9, 2015. My WMR keeps saying processing. I am approaching the 21 days mark. When can I except an approve date? Reply Ok, I filed my taxes online through TurboTax on Feb. 4th and, despite getting all the confirmations stating that my return was accepted, I still have yet to receive it. I have called to check the status and checked online; on both occasions, I always get the same response “we are unable to give you that information at this time.” I have been checking on a weekly basis for the past month…what should I do? Reply I efiled January 28th and it’s still saying my refund is being processed. I haven’t received a letter stating I need to do anything. Should I call the IRS to see what’s going on? I’m erring worried it’s never taken this long ever!!!! Reply I’ve been waiting since January 30th WMR finally says approved refund on 25th but I still can’t order a transcript, should I worry or just see if money hits or as long as it shows a date I’m good? Reply Filed my taxes on Feb 4th, along with my girlfriend and she receive her a couple weeks after and i have yet to even receive my state or federal. And I don’t remember the amount of my federal so I can’t call to find out where they are. Reply Need serious help. It’s been 8weeks and I was told 6-8weeks and I call every week and it’s been no update. That’s what the reps say. I am dealing with hardship and could use the money to fix my car now I’m out of a job.. ugh I got a tax advocate and filed hardship and haven’t heard from none. What else can I do….. Reply Hi, I filed my tax return first time and I filed paper return on 23rd Jan 2015 and applied for ITIN for my dependents. I received the ITIN in 3 weeks. And then refund status was showing return received and return processing. After some days the status was return not processed and it displayed a very generic message, SSN or ITIN or name mismatch or not available with IRS or SSN dept. I called IRS and they are not able to find my data in their database. They asked me to wait for 8 weeks. Every IRS representative answers differently. If first time status was return received and return in process. I am not sure why they are not able to find my data in their system. Please help me. is any one has gone through such situation? Reply Lisa, I filed with turbo tax and received the accepted email on Feb 6. It has been 6 weeks. No refund. I checked the wmr website, it says “being processed. I called the numbers you gave on others emails, and I get an automated speaker that tells me the same thing “being processed”. I called every number Ive seen on this website, and it all gets referred back to an automated voice. Whats going on ? I can’t get a live rep. to get answers. Tamara Reply Shows my check was mailed out Feb 24. Do Not contact IRS before March 24 if not received yet. I have never waited this long. No check as of today, March 20. How do I make them aware? Reply Filled and accepted with TT Jan. 31, 2015. Talked to three different IRS reps since. None of them had any answers. The last person I spoke with (10 days ago) said she was sending out a request to the errors department and that I now have to wait another four weeks before I can even call them back. I really needed this money to fix my car. It’s kinda hard to job hunt with no transportation! Has it been this long for anyone else? Reply I filed my taxes with turbo tax on March 5. The irs ‘where’s my refund?’ site notified me stating that my paper check was mailed on March 17. How long does it take to receive a paper check that was mailed on March 17? Also, is it possible to receive the paper check on a Saturday or Sunday? Reply I filed my return onFebruary 2 and the refund results say still being processed. How long is this going to take???? I am really getting upset that it is taking so long. I have tried to contact the IRS byt you can never talk to a live person HELP!!!! Reply What is the number were i can take to a live person?? Reply Lisa today intuit took 116 dollars from my direct deposit acount when you guys said you will charge me from my refund, i needed that money this week!!! Reply I filed my taxes on February 7th and still have not recieved my refund. I am a single person, nothing to claim, health insurance all year, only one W2…how hard can my refund be?! The IRS website says ‘PROCESSING’ and when I call the provided number it is automated and just says the same thing. How do I speak with someone who can really give me answers?!?! Reply I filed my taxes on February 28th and still no refund.I went on the website to check and not able to get information. I called the same response. What is taking so long? Reply so i filed on feb.2 and still says processing on wheres my refund. two weeks ago i completed my id verification. Is there a number i can call? This refund was suppost to help pay for my medical expenses. Reply Lisa: It’s been over three weeks since the IRS received my tax filing, and the IRS website states if it’s been over 21 days to call. It continues to state “Your tax return is still being processed.” The IRS website states if it’s been over 21 days to call. The IRS phone number to which you referred, (800)829-1040, is only a recording and simply mirrors the IRS2GO data, and I am unable to get through to a live agent to check on my status and why it has been delayed. Could the delay be the result of the fewer number of IRS personnel this year? My tax return is not high risk, the return amount is low – and I’ve never had any delays like this in my returns/refunds in prior years. Reply I got my federal income tax deposited to my bank today but not my state if I was getting back from state why didn’t it go all together with my federal also when I filed them at the same time? Do this come separately? Because when u check the status of ur return it only shows the status of ur federal refund not ur state Reply Filed Feb 2 and still processing is what government website says. This is ridiculous! Never had to wait so long. Does it help to call or is it a waste of my time? When do they start to pay me interest on my money? Not sure if going to use turbo tax again. Very disappointed! Reply Hi Shawn, Since it has been beyond 21 business days you can call the IRS to check status of your tax refund (800)829-1040. Try and call when they open at 7 am. Thank you, Lisa Greene-Lewis Reply I’m also experiencing a late return, I sent mines on February 6th and it says it’s being processed. When I call the 800 829-1040 I can’t get a human on the phone. I even got my state before my Federal, that’s never happened before. I filed 2/6 and I’m still in processing too. When I call the automated system just tells me they are too busy to deal with this topic and hangs up. Is this normal? 7am in what time zone? I’m very frustrated right now. I also have never had to wait this long either. That number is no help. U never talk to any one and it just tells u the same ting the web does. I tryed several time my income tax was acceped on feb 17 and i still dont have mine. I will never use turbo tax again. @Lisa turbotax it says i should receive my refund within 3weeks from this mail date 3/16 when should i have my refund I Filed Fed 3 thru Turbo its March 19 &still have not received my taxes or a status. I have never had to wait this long. But this will be a first & last time ever working through Turbo Tax Reply Same here – I filed February 4th and still no return…..Is it just me? Or is there a reason that they are REALLY slow this year? If I was late paying my taxes there would be interest and penalties…. Reply It’s not Turbo tax! I used Taxact and submitted/accepted on Jan 23! I’m still waiting. I have called several times. They say it was picked for review and it would take 6-8 weeks. Next week will me 8 weeks from the date they picked it for review. I’m so mad! It’s the IRS, not the tax filing sites. Reply I agree, it is not the tax prep software it is the IRS!!! My taxes were filed and accepted on Feb 2, I started off the WMR bars and then the disappeared after a couple days. I called and spoke with someone and they knew nothing. I waited 21 days and called and the lady told me that perhaps I was victim of identity theft. I told her I never heard of that. She then said to allow up to 7-10 business days. I did that. I called back spoke with someone else and they said wait 6-8 weeks. I called back a week later and they said the same thing. I then got online to order my transcript and it said unable to process and listed a number to call which was for identity theft. I spoke with a gentleman that cleared everything up for me was able to tell me why and what the hold up was. He also noted the account about everything I have been told. He told me that the case had been closed on March 6th for investigation. And that my refund should be to me no later then May 9th. Woozzeerrss! Well there is a God! I checked WMR and it gave me a refund date of March 18th. I called SBBT to check and the IRS has made the deposit. Moral to the story….call and keep calling take ever avenue because not all reps that work for the IRS know exactly what their doing. Hopefully you will get a vet like I did. GOOD LUCK EVERYONE! Hope not see you here next yr! Reply Thank you for the information!!! Reply Wow you were very lucky congrats too you though I been going thru sum thangs too still waiting its been since 01/13/2015 when I filed got accepted 01/24/2015 got ddd for 2/11/2015 it was frozen due too error and I had to do a verification I completed it now it’s been 3 weeks now two days as of now I called today they finally said we gone release your refund u should receive it in 3 weeks? I’m like why so long SMH but at least they gonna release my funds I hope lol Reply What number and options do you use to SPEAK TO A PERSON?? I just keep getting automated! Any help is appreciated! Reply This is so weird but the exact same thing happened to me. I tried to get a transcript of my taxes and it told me to call the fraud hotline also. I called but the wait time was so high the automated voice told me to call back another time and disconnected me. I’m going to have to call back tomorrow, hopefully my issue gets resolved. Reply I FILED MY TAxes electronically and i had the bars for a week then it swithced over to a no info found we recieved your mailed tax return allow 4 weeks for info and call this 800# ext 362 with ref code 9001 which i been calling for 3 weeks and can’tget through AT ALL I called tax payer advocate who looked me up and suggested i do the idverify website I did it i then called id theft dept who did say my identity needed to be verified I told her i did she said good she saw no other info needed from me to just wait patiently for 6-8 weeks.She said this happened becase i havent recieved my 2013 refund yet I told her i am still waiting on that refund to be processed…SMH I hope i get one this year! Reply I filed in early January and im dealing with the exact same thing for the exact same reason also filing with turbotax doesnt help because most cases of fraud came from their services but everytime i call the IRS they say its going to be 3-4 weeks later I only filed a student tuition loan also which has to be manually reviewed because of the extreme high amount of fraud on my type of forms. The worst part about it was the Idverify and how detailed the questions are about your life they asked what my payment for a auto loan was that i had over 4 years ago, how the hell am i supposed to remember that kind of stuff? When ive financed over 6 different cars in my life. The IRS is out to screw all US citizens I unfortunately relied on my return to help me pay for my monthly tuition in college i understand it can take over 21 days but why 10-12 weeks on a Efile? I should have been smarter and filed paper instead of being ripped off by turbotax guess im just another slave to the United States Government Reply Hi Max, Sorry about your refund delay. The IRS is verifying identities industry wide and it doesn’t have anything to do with your tax prep method which is why they made this announcement this week that may help you http://www.irs.gov/uac/Newsroom/Taxpayers-Receiving-Identity-Verification-Letter-Should-Use-IDVerifyirsgov Thank you, Lisa Greene-Lewis Hello I am ebony my reason for contact you is cuz my taxes paper work was received on March 6 2015 and I need to know what is t e delay on me knowing what going on with my refund and they got all the information they need… so am I going to be getting my check??? Thank you hope to hear something back soon as possible…. Lisa, I finally got a “Refund Approved” from the IRS. They say my direct deposit will be sent to my bank by March 18th. Does this mean that Turbotax will make sure the deposit is in my bank by that time too? How long does it take for Turbotax to take their fee’s out before I get the rest of my money? Kelly By the way, for everyone else, I put in my return and it was accepted on February 13th. The IRS said that the same day a lot of other people put theirs in and their system crashed. I called Monday March 9th and the person at the IRS said if there isn’t an update by Friday March 13th to call back. I called back last Friday March 13th and the IRS said there was a deposit date of March 18th. “Where’s my Refund” didn’t update with this date until Saturday March 14th. I’m still hoping it comes through by tomorrow or Wednesday. Reply Hi Kelly, Thank you for giving your helpful update. Regarding your refund, the IRS sends your tax refund to SBBT bank for the fees to be taken out and then SBBT bank sends your refund to your bank. Here is more information regarding the process with SBBT bank https://ttlc.intuit.com/questions/2102691 Thank you, Lisa Greene-Lewis Reply I have been very pleased with the Turbo Tax process, although definitely a learning one. I regret that I was unable to complete the survey, (likely due to something on my part. Thank you Reply My taxes were payed for feb8 an accepted Feb 9 estimated arrival date march4th still haven’t received an email or anything from TurboTax please contact me I’d sure like to know if there is a problem or anything I’m unemployed ATM still and concerned just wanna know what’s wrong an where it is an when will I be receiving it thanks so much I’m patiently waiting for your answer please contact me thanks Reply Hi Kevin, You would need to call the IRS since they are approving and issuing your tax refund. You can call them to check status since it has been more than 21 days since you filed (800)829-1040. Try and call as soon as they open at 7 am. Thank you, Lisa Greene-Lewis Reply Hi Lisa, that number 800 829 1040 only gives you a recorded message about the status of your refund and doesn’t let you speak to a rep. Same here. Looking around it seems it happened in 2013 too. This is my last time w/them….calling is pointless. They ask for your information on the recording and give u the same answer that it’s processing. If has been 21 days since my taxes we accepted and it says it’s still being processed and I will get a deposit date when avalible. I tried calling and I can’t get through to any one. I filed my taxes on the 22nd of January and still have yet to receive my tax refund. I called the irs and they placed it under review. I thought turbo tax double checks? Anyways now turbotax says there going to charge my account the fee because they have not received word of my refund, uh nono, if I have to wait you do to. Reply THIS IS MY 2ND YEAR TO FILE MY TAXES WITH TURBO AND LAST YEAR IT TOOK ME 5 MONTH TO GET MY TAXES BACK AND I DONT KNOW HOW MANY HOURS ON PHONE WITH THE IRS AND HERE WE GO AGAIN WAITING ON MY RETURN NEVER AGAIN AND I WILL NEVER RECOMMEND TURBO TO ANYONE THANK YOU DIANA WITT Reply I have just been approved for my refund after several weeks. Now thats it’s approved its saying mailed but I signed up for direct deposit is this right (this is my only tax process) Reply I filed electronically on the 2nd of February and waited until March 11th to call – I called 2 days in row – First day spoke to a women who was investigating and we got disconnected! so I took the challenge and called the next day and got an answer – I was told that there was some financial issue going on and that from the 28th of Feb – I had to wait 6-8 weeks to get a refund. so if its truly 8 weeks that will be the end of April or first week of May. I wish they could have updated me – I have no choice but to wait but at least I know its there and being processed! I understand the cost of postage for millions but sending out an electronic email is free. At this rate I could have saved 60(+) dollars and filed by paper! I have not benefited by filing electronically this year! Reply we filed jan. 31st and have contacted the IRS numerous times! they’re not showing any offsets or audits. they just said it’s taking longer to process and nothing they can do about it. it’s the middle of march!!!! turbo tax is a joke this year!!! never again!!! Reply Why would TurboTax be a joke when it is actually the IRS that is slowing down everyone’s tax returns? They chose to put my refund in hiatus because I was flagged for “Identity theft”. What a joke! It ended up taking me 6 weeks to get my return that I usually get in 10 days. I’ve been filing with TurboTax for 12 years and all of a sudden they think someone stole my identity? I think this was just a ploy by the IRS to slow down paying tax returns. Period. TurboTax had nothing to do with this Reply i filed on the 12th of february and had an estimated date of march 5th being the latest. turbo tax said it was approved and that date was on the irs website. but now it shows processing and no available date. i did file for direct deposit, figuring my wait would be less time. or the fact that the number they provide you doesn’t have a person. any clue how to see whats going on Reply found out its a computer problem! the tax refund is not functioning correctly Reply I filed my taxes on February 21, 2015. It has stayed in processing the entire time. What could be going on? I called the treasury and they did not have any record of any offsets. What in the world is going on?!?!?!?! I ALWAYS get my return in about 2 weeks. Reply I filed thru turn tax Jan 30 approved the 31st called irs after 21 days and been in processing mode since, now today I called and was told it is being held in the processing debt and they may or may not need anything from me but now told 6 to 8 weeks from the 21 day mark which was Feb 20, so now looking at April 17, this is crazy Reply We filed the 28 accepted 29 and here it is March 11 and no dang refund oh still processing we’ll take your time cause in April the irs will be paying my butt intrest on my taxes and next year they can bet their butt that I won’t file until the very very last day that way it holds them up like they have held me up piece of crap government Reply I have not received my refund and my status still shows processing, even though my electronically filed return was accepted. It has been 6 weeks since I filed on 1/25. There is no phone number I can find where I can speak to someone directly to find out my status but I see from these comments that I should call after 21 days. Please help. Reply I dont understand the irs number i called and turbo tax says they dont see any problems but i still have not recieved my refund and its still processing since feb.15th when will i recieve my taxes and whats going on Reply Taxes were efiled and accepted on Feb 11, 2015. On Where’s My Refund, it states “still processing.” It has been longer than 21 days, what number do I need to call? The numbers that I have found on the site, give me the same info as Where’s My Refund does. I did have to answer questions/quiz just today 3/10/15 for my state refund. Reply Thanks turbo tax your system made my return unpostable, really appreciate that. Reply This year tax season is the biggest joke ever!!!! Waiting …waiting….waiting!!!! The verification was a joke! You tell me you ask me 4 questions to verify who i am and then you will finish my taxes???? Thats after you already had them for 4 weeks which i was not notified i needed to call …i just called to see what the hold up was! Why was none of this explained to anyone this year???? I didnt do anything different this year then i have in the past 13 yrs! Reply Wait who do u have to call ? Reply I just call again because I call the first time 17th of Feb did the ID verification thing and was told it would be April 4th when I would get the check but after a week still didn’t get any different message from WMR so call back to see if I should even Keep checking it was told yes once they finish processing my check it will show to give it two wk then check it again if nothing wait another two weeks so did that and today was told that they didn’t send my refund back for processing until Feb 24th and now it will be April 24th before i get my refund what is this to crazy Reply It has been 2 freaking months and still no tax refund!! At first I was lead to believe my refund was being held up by my ch 7 bankruptcy. I called by Feb 13th and the IRS stated my documents would be mailed or top the Trustee within 30 days. Lies! It took 5 additional calls to them to find out my paperwork never got signed by a Manager so nothing was ever sent out. Then a week later they didn’t even have the correct trustee’s info despite me telling them tree original Trustee passed away. so because of that I have to wait another 30 days!??? I filed Jan 23rd!!! It’s not necessarily turbo tax, it’s the IRS!!!! Reply I’m in the same boat did that verify thing told me 6 weeks do will I get a check or will it do to my direct deposit or will have I have to go throw more stuff before I get my money I filed on the 24 of Jan You filed with turbo for the 1st time? Reply Hi I filed my taxes on 2-15 and and was accepted I got a estimate date of 2-16/3-8 and it still said processing so it been 22 days I called this # 800-829-0582 ext.352 and the ask me did I have to take a quiz I said yes for my state the said that had nothing to do with them she couldn’t find my 2014 taxes in the system so she asked me question on my 2013 taxes I verified all question she asked and she told me it would be six weeks or I’ll get a letter I asked her when do I count six weeks she said I was to start from 2-18 and count I think my identy verification was needed we’ll see so I’m looking at 3-26 for my six week end date I’m being very patient so hopefully I’ll get it if not sooner I’ll keep you posted on my out come … Reply Please keep me posted I’m in the same boat but I filed on 24 Jan just received a letter to verify my id Reply Still waiting no update yet 😩 Reply It says my refund check was mailed on March 6. So how long does it take to get to my box? I live in Texas . Don’t want to be the crazy lady checking her box like crazy Reply Have u received it now? Cuz I’m in the same situation Reply I filed my taxes on Feb 17..the IRS approved it on the 25th..Santa Barbra bank(turbo tax) sent a paper check out on the 26th..it is now March 8th..how long does a paper check take??..the lady said 5-7 business days.?? Where’s my money??..I will probably Neva use turbo tax ever again..this is ridiculous Reply How long did it take to receive a check once it was maild out Reply I filed on 1/26/2015 and have not received anything. When I check on where’s my refund it says no information available. How do I know that they received my filing? And what should I do now? Please help. Reply Hi Shelby, Since it’s been over 21 days the IRS can look up your information and let you know the status of your tax return. Thank you, Lisa Greene-Lewis Reply Thanks Need serious help. If I filed for hardship how long would it take for me to get my refund …. I have waited 8weeks after the 21 days and still nothing.. I truly believe all of refunds are being held up on purpose, not sure why. I kinda think about it but want say. Obama Care is a total nightmare, so they are taking their time, because they can. Now 4-15 will be here shortly, we cannot use an excuse about paying them, but they can jack us around ……there is no help for the little people, but everyone else can treat us like criminal and we have no one to defend us……go figure Reply I did not receive my refund yet. Reply I filed my taxes on February 8th, they were accepted the next day. I chose direct deposit. It’s been a month and I recieved nothing, turbo tax says both were accepted but the IRS site that I check daily still says “processing”, what do I do? Did I do something wrong that it has taken so long. My sister filed the same day and recieved her refund 3 days later. Reply Susan, I also filed mine on February 8th and have not received my refund. I FINALLY got through to a person at the IRS and they said mine was flagged for additional review and it would take 6-8 weeks rather than 21 days but they couldn’t tell me why it was flagged. So they said if I haven’t received my refund or a letter from them by April 13th then I could call again. I have no idea why it is taking so long. Just wanted to let you know that you’re not the only one stuck in this boat! I’ll keep you updated. Reply I filed on the 9th of February and still have the “still processing” showing on my status. Have you gotten anything yet or spoken to anyone to explain the delay? Reply Mine is saying the exact same thing and I filed on Feb 6th! I already received my state taxes. This is annoying how long its taking! Reply I filed my taxes same day 2/8 on turbo tax and still haven’t received my refund either. I get the same message of “still processing”. this is ridiculous. .. Reply Are you still waiting? I filed on the 7th and they are still processing? No letter, no additional info needed. Just still processing… Reply I filled the same day as you and I’m still waiting too. Thus us rediculous. Reply Well, where to start? I did my taxes with Turbo Tax this year, first year, only year, never again. It may be just a big coincidence, but I’m not doing it again next year. Been a 10-12 year HR Block filer, never had a problem, received my return promptly, no worries. This year, HA! Another story. DId my taxes online, for free, as I only have 1 W2 and no debts. Filed the 21st, was accepted the 21st of January. Time goes by, time goes by, nothing, nothing, still processing, whhoooops, 30th of January my bars disappear. Hmmm, okay, wait, wait, skip to the 11th of February (my 21 day mark) call in, to no avail. Call repeatedly over the next week, no one live will talk to me. Finally on February 20th, I get through to a rep who tells me that it has been flagged, but not for identity theft, but, because I moved, and I have to verify who I am, in order for it to be processed. Okay, I verified some info with her, she then advised me that she would “shoot” this right on over to get it processed immediately. I thanked her, and hung up. About a week goes by, so, roughly the 27th or 28th, I receive a letter in the mail from the Identity Protection sanction of the IRS notifying me that if I don’t call THEM, and verify my identity that nothing can be processed. Now, being the person I am, I did have my doubts as to whether the first lady I spoke with actually did anything, so, I called into the number, and sure enough, nothing was processed, nothing was “SHOT” over anywhere, and this lady tells me that a regular representative cannot collect this info, that she should have forwarded the call to their center. Okay. So, I give her my info, and, she verifies who I am, and states she will sent this “right over” to be processed immediately. Actually, she put me on hold to do this. She then comes back, and states that it may take 6-8 weeks from that day to process. Well, I laughed, because, by this point, anything that happens is just laughable. Now, up to today, the 8th of March. My bars are not back on WMR, it still says processing, but I am now able to order my 2014 Transcripts. I have a cycle date of 20150905 but I do have a 507 code for additional info, blah, blah, blah. Will I see my refund anytime soon? Reply Oh wow. Sorry to tell you but the cycle date 20150905 is when you will receive your tax return just turn it around, so by 05/09/2015. Hopefully you get it before then. Reply I was wondering if it was just Turbo tax people or if HR Block had issues too? But everyone I asked that used HR isn’t having problems….. If I received half my refund then a cp24 letter Saudi my adjusted refund us 5424.00 and I gonna receive that or is that the amount I already received Reply Trying to figure estimated taxes for 2015, just retired last yr. age 63, wife 64. converted $60000. from IRA to Roth IRA, interest $280, dividends $14330. capital gains $40000. pension $3838. ss# $13000. fed taxes with held $885. I have come up with amounts from $10595. to $19137, what should it be? The only deduction we have is our medical insurance $3672 a yr. The SC state is between $6100 and $7637, what amount would be right? Thank you! Reply I filed on 1-28-15 lost my bars 2-7-15 lost bars on WMR then call IRS on 2-17-15 the rep had me verify information and said it could take up to April 4th to get my still don’t have any bar and just says that in process will let me know when finish the other rep I talk to told me to give it two week and see it they come back if not wait another two weeks I hate this never had a refund take this long anywhere I think the IRS is dragging there feet on purpose. Reply I live in Florida. This is my 2nd year using TurboTax. It’s ironic that I filed my taxes on the 8th of February. Last year I received my taxes on the 18th No issues, but this year just like everyone when I check the status of my return it’s ” Still in Processing”. So I called 1-800-829-0582 Ex.352 and was told that because I live in Florida, it’s going to be another 6-9 weeks from March 4. Which is Crazy. Can Turbo Tax Help Me Understand This, CAUSE A couple of friends/family filed after me and Already Received theirs back. And they live in Florida too. Reply well a lot of the fake tax refund were in Flordia last year and if your find had the refund mail or going to a checking account and you send it to a liquid or prepaid card they are checking them very careful. Reply I filed my tax through a preparer since Jan 26..I received a letter from the IRS saying my return was under review..I recieved my state taxes 2 wks ago but my federal taxes are still saying “processing.” Is there a number that I can call that I can speak to an actual person so I can know just what exactly they are still reviewing. Reply How long after you filed your taxes did you receive a letter from the IRS? I ask because I filed mine through TT on February 8th and was accepted the same day, but still no return. Reply I filed my taxes 2/9/2015 and it still says proscessing and it March 6, 2015. What is taking so long? Reply If my refund was mailed on March 5, 2015. How long will it take for me to recieve it in the mail ? Reply It could take several month; perhaps in November or December! This year IRS is going crazy with the tax returns. Reply I did my taxes February 1 and I have not heard nothing back yet. Can you please me whats going with my taxes Reply I haven’t gotten my state return it s been one month already and I amended more tax money I haven’t seen a penny yet except for my federal money which I got 2 days after I submitted my form Reply I filed my tax return on January 21 I was suppose to receive it on February 4 but they said it was denied by my bank. Now I called the irs they sent me to identify my self on line it didnt work out then the computer said I have to call now when I’m calling the computer is telling me to try calling another business day what do I do Reply I filled my taxes on January 28,2015. I started checking the WMR website around Febuary 5,2015 and I had the bar showing that my refund was “recieved”. When I went back to the website on the 10th of Febuary, My bar was gone and it showed a message that my refund was still being processed and they would contact me with a refund date. I contacted te IRS on 02/18/2015, My 21 day mark and they told me they didnt see an issue with my refund and it had been accepted. They adv they would submitt it up for review and could take up to 6 weeks for me to get my refund and if I had not recieved it to call back. What would be the cause of this issue ? Reply Last year my taxes were taken by the IRS due to student loans…i filed this year and it says they’ve been approved…is it guaranteed I’ll be receiving them since i started paying on my student loans? Reply Its been a month since we had our return e filed. I called the irs trying to figure our why because my husbands off work from having surgery. She tried to explain to me there was an error in processing and it has to do with my name. She said it could be anything where there was a typo or it just didn’t fit on the line does that make any sense? Now it will be another 6 to 8 weeks does it normally take that long? Reply My husband filed his taxes on January 16th 2015. IRS says it is still being processed and it is going on 8 weeks. What can I do? Calling the IRS does not help they cannot tell us anything. He has never had problems with his taxes before, we will be homeless in a matter of days because of IRS. Reply I did my taxes on Feb 5th. Called the number and they are still being processed. I did not do an defile but mailed everything in. Suppose to be deposited in my account. March 9th will be 21 days (not counting weekends). I’ve always used HNRblock until this year. I think I made the wrong decision by using turbo tax. Uhhh”! Reply I mailed in my return , how long will it take to get my refund?? Reply I spoke with a live person whew my refund was pulled for review on 2-19 I filed 1-29 do irs..rep told me to expect a refund 6-8 weeks from 2-19 which will be around 4-15 Wow! Hope this was useful ….. Reply Turbo Tax said to expect my refund Feb. 4-24th, I still haven’t received my taxes! Wth is going on with my money? WMR is still showing BEING PROCESSED;A REFUND DATE WILL BE AVAILABLE WHEN AVAILABLE…I can’t get thru to the IRS!!! I’ve been patiently waiting for an answer and I get NOTHING!! Reply Order confirm need statis since I filed 2014 and nothing is showing? Reply So I called the IRS and after reaching someone was told that TurboTax might say that it was accepted/received on February 6 (so did the IRS website mind you) but “they” at the IRS didn’t actually get my E-FILE until the 16th of March and to call back after 21 days from the 16th. What a tactic they are pulling or Turbo Tax messed up or BOTH!! Reply So I just left the local IRS office. And interestingly enough I was just told that TURBO TAX HAS HAD MY MONEY SINCE LAST THURSDAY!!!! I am beyond mad about this!!!!!!!!! This is absolutely unacceptable!!!!! Reply Hi Stephanie, TurboTax does not get your money. If you did refund transfer your tax refund will go to SBBT bank for them to distribute. Hope that clears things up. Thank you, Lisa Greene-Lewis Reply So I have same problem as everyone else, I filed Feb 1st and got that prepaid card but no money!!!!! So now I got a letter saying they didn’t know if it was me and they want to check my credit report to verify I’m me?????????? What the heck is going on with that? Now it says it could take another 6 weeks to verify it’s me???? Can someone please explain this to me???? Reply Filed my taxes through turbo tax on February 11, 2015. Both state & federal were accepted that day. Federal was approved on the 19th, and stated that DD would be on the 3rd of March. 3rd of March rolls around, no money deposited. Check the federal website, which states to check the direct deposit information to make sure it was correct as well as checking with my bank. I did both of those things, the direct deposit information was in fact correct (and the same information I have used for the last 15 years, NO CHANGES), called my bank and no DD had been made nor had ANY HCA DD been attempted to be made in that amount from the IRS. So I am not sure if this is the IRS attempt at floating tax payers monies or an error on part on turbo tax. I do not understand how for 15 years I can have the EXACT SAME BANK INFO and it be direct deposited with out any issues, and now there are issues. I am more than a little mad that you can not get ahold of anyone, and find it more that interesting that the only things the IRS tells you to do is to check issues on your end (ie check direct deposit info, and check with bank), but there is no way to check them. Because this is OBVIOUSLY someone else’s mistake and not ours. However, we are having to spend the COUNTLESS hours and time trying to figure it out. And finding out nothing! I am certainly interested in using H.R. Block next year, if they truly guarantee your refund back in the days they state. Because at this point, I am not seeing what Turbo Tax is doing to help. I certainly hope this doesn’t come out that this is yet another one of their issues that they are having. Or I am out, and I have been a loyal customer for the 15 years I have been filing taxes. It is very frustrating to pay over 85K in federal taxes alone, and to not even be able to get a very SMALL portion back that is owed to you and is MINE to begin with, all because of someone ELSE MISTAKES. It would be one thing if it was my own mistake. I am sick of everyone else trying to keep MY MONEY!!!! Reply I filed taxes Feb 10 and it says its still being processed its been saying that for an entire week now! I haven’t received a letter I don’t owe any money and it has never taken this long can you tell me why this is happening? Reply I received an email from turbo tax stating I owe $71 bc I chose to let them take it from my refund granted turbo tax said the refund amount was $9332. Now the email states my refund is insufficient to cover it. I filed January 30th where’s my refund has said processing for a month. I’ve recieced nothing from the IRS I’ve called them and they said they needed to verify my information. Did that and they said allow 6-8 weeks. However why is turbo tax saying the refund is insufficient?!? I do not owe any debut of $9000 that’s for sure. Reply I fiel feb 20 when can i expect my returned on were is my refund it says returned recive Reply I filed my taxes on 2/01/2015 and it was accepted now all its says is being processed. By the way I did them by turbo-tax Reply I filed my tax return on January 30th, 2 days before my finance. He received his 2 days later, and I didn’t and still haven’t. Here we are March 3rd, and I still haven’t received any of my money! That’s 4 weeks. We filed the same exact way, the only difference is I have a very small donation to a local store. I cannot believe that a measly hundred dollar donation has held me back from my money! I guess I should never donate again! RIDICULOUS Reply My Refund was confirmed and accepted on Feb. 2nd and I was given then timeline that I would receive it by Feb 23rd. Everytime I check, it says that it’s still being processed and I can’t actually speak to anyone to find out if there was an error or if there was information that is needed for me to get my refund. I have it being direct deposited into my same account from last year. Also, I moved last week so If they end up sending it by mail for whatever reason, it will go to my last address and i won’t receive it. Can you please let me know what is happening and if I can actually talk to a human being instead of an automated line that only tells me “its still being processed” Reply I did my taxes through turbo tax for the first time. The refund was to go to Mr bank. I’ve been waiting 33 days and it still says being processed. Did the it’s really get my taxes??? Maybe I did something wrong and they didn’t get it at all… what is going on??? Reply I filed my taxes 1/20/15 and they were accepted 1/21/15. My bars disappeared about 2 weeks later. I called and they told me to call back after 21 days in which I did. I finally got a letter saying i was under review(randomly picked for whatever reason). Says I don’t have to send any information I should get my refund by 4/9/15 or they will send another letter if anything else is needed. I did speak with IRS yesterday and they have no new information. I’m basically playing the waiting game. This sucks so bad! How can you just hold on to my money. I had everything needed and correct! Does it take this long to review?! Reply I received a letter stating that I was under reveiw. It also said that I should reveive my refundir another letter by April 9th. Will it really take that long? I filed & was accepted on Jan 20. The date in the letter is Feb 23, but I received it a couple days before that. Reply Here it is hot off the press. The IRS is randomly selecting us to confirm identity. If you get a letter from the IRS Ltr 5071c they are just verifying this is your return. You will have to answer some questions based off a soft copy of your credit report. When you pass they will update your file. It can still take up to 6 weeks to receive your refund. If you e filed with your pay status direct deposit it will still be paid out the way you requested when filing. The good news is they are trying to protect from identity theft. The other news is you obviously didn’t get your return when anticipated. I hope this helps some of you out there. Reply I filed my taxes with Turbo Tax on the 4th and have noticed quite a few people who did on that same day and are complaining about not getting a refund. Turbo tax is of no help. My return was accepted the same day and still haven’t received my return. Automated line said I have to wait 21 days to seek help from someone at the IRS. Is that 21 business days or regular day? Reply I have received my tax return and I was accepted on February 6th. What should I do? It’s still saying ” still processing”. Reply I ACCIDENTLY PUT WRONG ACCOUNT NUMBER AND MY DIRECT DEPOSIT WAS SENT BACK ON JAN 29TH TO IRS, THE “WHERES MY REFUND TOOL” SAYS THEY MAILED A PAPER CHECK ON 2/11/2015. IT IS NOW MARCH 3, 2015 AND I STILL HAVE NOT RECEIVED IT. HOW LONG DOES IT TAKE ONCE THEY CLAIM ITS BEEN MAILED? Reply My refund see accepted…what is next step Reply My return accepted on Feb 6 processing For a week now I called and they said error could b 30 days I went nuts they said they’ll have tax advocate investigate call back in one week maybe they could rush it hopefully they will find n fix it thanks turbo Reply I filed income tax by turbo tax and have shown on where is my refund that my refund was accepted approved and sent out feb 20… I am concerned because I still haven’t received and wondering if my student loans can take it and I don’t know or haven’t got noticed Reply Well… I just called and apparently my tax info was hung up in their system and fixed on Feb 23. Has to go back to being processed and it will take until March to complete. Reply Sorry I meet May to complete Reply i wonder is the common denominator for people who’ve been delayed is having the affordable healthcare act ? Reply I filed my taxes on 01/30/14, I still have not yet to receive my tax. If it says, your tax refund wil be direct deposited into your account in 21 days or call 1-800-829-4477 and did electronic flling. Please help me. thank you Reply I did my taxes on February 16th and it still says return received for about 8 days now, what’s going on? Reply I did my taxes on February 16th, and it’s been on return received for about 8 days. What’s going on? Reply I filed January 21st and my refund status says it’s still processing. Me and my husband filed the same day and he got his check on February 4th, what could be the reason I haven’t received mine yet Reply I filed on February 4th, so did my significant other. Both of us were told between Feb 4th and Feb 25th for our return which is direct deposited. Still no return and it is March 2nd. I tried to contact the IRS and all I get is the automated system. And it just says its being processed. Never had any prior issues. Is there any number I can call to speak with a representative? Reply I filed my taxes with Turbotax on Jan 21st and received the federal refund shortly after. The Connecticut refund is still “Under review”. When I call the state office, they say it is under review and leave no further comment. How can I follow up? Thanks, Saeid Reply I have not receive my refund and I file mine on the 01/20/2015 when I check where is my refund it’s still saying processing. and it been saying that for about 4to 5 weeks now what’s going on somebody need to tell me something!! Reply I e-filed my taxes the end of Jan. I have already received my federal, but have yet to receive my state taxes. Who do I contact about my MA state taxes? Thank you. Reply Hi Lisa. My refund was accepted on February 9. It has been received by the IRS and it’s being processed. I don’t have any offsets because it was all taken out of my state taxes and I’m still due a refund from them. I also have it being directly deposited into my account. I’m due to get it on March 2 but it’s still telling me it’s being processed. What’s going on? Reply I filled my taxes on February 6, 2015 and was accepted the same day. On the IRS website it does not provide me a refund date. It say’s it is still being processed. I am confused because I know people that filled after me and have received their refund. Reply My refund was offset but I still have money coming why is it takin longer Reply my refund was Reply I filed my taxes on Jan 21, they were accepted the same day. But the IRS states they did not accepted them until Jan. 23. I still have not received my refund. I have called 3 times and spoke with 3 different people and I have gotten 3 different answers. I have also talked to a tax advocate and they couldn’t give me an answer. I am not sure what to do. Reply My card haven’t came in yet and it’s been over 21 days Reply Yes my wife and I both used turbotax, and we both went with direct deposit, with hers it said she put in the wrong bank information and she received a paper check, so I thought mine was going to be the same. It’s now 3 days past when I was supposed to get my refund, so I checked the IRS site and it says it was deposited on the 12. What happened?? I haven’t gotten my refund, and I’m starting to get a little angry. Can anyone please help me find out what I’m supposed to do? I’ve been waiting patiently for too long. Reply My refund was accepted on 2/3 and still no refund. WMR says processing and as of 2/23 my transcript had nothing. I called on Feb 26 They told becuase I filed bankruptcy last year there was a delay. She said everything is good to go, it was processed on the 18th but I will get a check instead of direct deposit. The check has been printed but not sent out. I looked on my transcript last night and now I have a 840 refund issues on 2/19/15. Any idea how long it would take to get it in the mail now? Reply I completed my taxes on your free web site on February 12, 2015. And still have not received notice from the IRS. What is happening? Reply Hey i efiled my taxes on feb.3 it got accepted right away well today its saying still processing i recieved a letter saying it may take up to 60 days to receive my refund it needs further review whats going on Reply How long does it take 2 b cut a check if Irs have already sent yoUr refund. …cos d guy who helped me to file my tax told he hasn’t gotten d check…,but Wen I want online 2 check it was saying my money as been refund. ..cos I filed 0n 02/14/15…n my refund was sent 02/26/15..,how long does it takes 2 get my check Reply We filed our taxes on January 26th and was accepted on January 26th. I still have yet to receive our taxes. I called the Identity theft hot line after the system did not let me pull my transcript. We were victims in 2012 (It was a nightmare took a year to receive our refund). When I called the gentleman said we are under review and that we should receive our refund by March 20th? That is about 8 weeks since I filed. He advised me not to call back unless it has passed that time. There is still a possibility we might get it sooner, which I doubt. Is anybody else going through this? I fear that it might take longer. Please help is anybody is going through this? The where is my refund says it’s processing and we will have a refund date available etc. It shows our refund amount, status but not tax topic number. Reply I Filed My Taxes On January 27th Its Been A Month Today & I Still Havent Recieved My Taxes Yet ( Is It Because My Identity Was Stolen Last Year) Reply It’s been more than 3 weeks since I’ve filed electronically, and it’s stating to the effect of ‘a date will be provided when available’ on mine too. ‘rumor has it’ that there was an error involving an accounting issue between the affordable care act and IRS, which has caused delays across the board. Not to mention the typical cutting of staff down to the bare bones more and more, year after year. 🙁 I guess it will be sent when it will be sent. Reply I myself filed Efile on the February 2nd. I received the federal less than 2 weeks, but not the state!! Reply I’m going through the same thing. My refund was received on Jan 23rd. And it is almost March 1st and nothing. After being on hold for an hour and 45 mins the IRS couldn’t tell me anything. Its beyond ridiculous. Reply Listen I been waiting over 35 days but my status has changed to approve just be patient if your has changed to receive and its processed you should see your bars come back within 14 days or less Reply The same thing happened to me. I was flagged for identity theft in 2012 also, after I received my letter that year I called the IRS and gave them the info requested and within 2-3 days I had my refund. Now this year it went over 21 days and I called and talked to a real nice lady on 2/17 she told me 33,000 people that filed on 1/23/15 were flagged due to a programming error but she didn’t see anything wrong on my part with my return told me if I didn’t get it by the next week to call back. I called back on 2/25 they told me I was flagged for ID theft on 2/17!! The same day I talked to the nice very helpful lady!! They told me to call another number and answer all of the ID theft question so I called gave them all my info and she told me it would take up to 6 weeks unless something else happened!! I’m so upset what else could go wrong?? This is awful I don’t know what else to do and everything on IRS2GO and where’s my refund is still saying processing nothing has changed as of yet. I don’t understand why it would take 6 more weeks. Reply I’m going through the same exact thing Reply Im going through the same thing and they tell me the same thing about my tax return Reply I’m definitely going through the same thing, I found out last year I was a victim as well. Its been a month since I filed and accepted so I called just like you did and they told me the same exact thing, It’s really sad that innocent people like us have to go through so much to get what’s’ entitled to us. Its a waiting game now . Reply This is what is happening to me. I have received my state refund but my federal Im still waiting on. Im a week past the expected date. Reply I’m in the same position I filed January 30th revived my state February 10th the. Waited for my federal I noticed it sAid still processing after 21 days. It took me a week to get ahold of someone with a heartbeat at the IRS they said I’m also in review bc they are being extra careful this year due to fraud. Also told me it will be 6-8 weeks from February 5th the day they went into review. Pretty ridiculous. I won’t have mine until April if then. Reply I’m going through the same. Reply I filed my return on January 29th and was accepted within an hour, however, as of today I still have not received my refund and that same message is still showing on WMR. I spoke to someone at the IRS today, and i have to say that we really need more like her. She placed me on hold and checked on me every so often to make sure i knew she was looking into it. She came back and said that my return was in the error’s resolution department and my refund was in limbo and she didn’t understand what was the holdup since returns need to be out of error resolution within a specified time. She said she was going to research my account with her manager and get back with me before she left for the day at 2:30. I made it clear that my child needed to complete their FAFSA and that i could really use my refund. I received a call at 1 PM and she informed me that there was an issue with identity theft and that someone had coded it wrong and that was the reason why my return had not moved forward, or no notification sent. She said everything looked good and she was submitting a request confirming my identity and asking that the refund be released immediately. She stated that it usually takes 30 days from the date the request is made, but was going to expedite it due to my child’s financial aid and therefore it may only take about two weeks. I guess I’ll find out in a few weeks how knowledgeable she really is…:-) Reply Im in the same situation. sucks. got a letter from intuit stating my account was hacked at the end of january. i filed on feb 3rd. i still have no refund yet. i called the id theft dept. and was told my taxes were under review and they sent me a letter which i have yet to receive. its been 2 weeks. so ya, a month has passed, its still under review, iv heard nothing from da irs. very annoying Reply I’m experiencing this. I filed on February 6 and now there is no information on the IRS site at all except it is being reviewed/processed. It use to say it was received but now just some random message and on Turbo Tax it said 92 % had received their refund that sent it when I did…!!! I can’t even find a number to call the IRS! Reply I am going through the same thing! I tried to get my transcript and it had me call a number in which the guy told me it could take up to 8 weeks to receive my refund. He also told me not to call back until around the 20th of March and also said that it was pulled for “review”. I have never had a problem before. I guess we were just randomly picked? I am going crazy waiting for it!! Lol Reply i filed about the same time and have yet to see any change in my status. i use the irs2go app and check every morning. I dont see the point in saying “you should see your refund in 21 days, let us know if you dont” and then come to find out you are just told to wait longer?! so frustrating as other people i know that used other tax services AFTER i filed have already got theirs deposited. Reply Yes you are not alone I filled mine on the the 26th of January 2015 still haven’t received them. The irs is telling me the same exact thing. Reply Having the same problem. Filed ours on the 30th still just says processing. Husband called and all they would tell him is that it can take up to 6-8 weeks, but that we will probably see it shortly. That was on February 22nd. Still nothing. Reply Hi Sonya, I feel your pain! Please, what is the number you called? Because it seems to be very hard to get a hold of a real person in this government! I am going through it too. Thank you, Falcon Reply I am going through the same thing with my mom’s taxes. Her taxes were filed on 2/13/15 and was accepted with no problem by the IRS…..state tax was received but federal is still being held up with out any explanation. I tried to speak with some one from the IRS but I can’t seem to get a hold of anyone to give me any answers. When I check wheres my refund it just gives me the status of still processing but no other info. This is frustrating! Reply I canceled my appointment for AARP to do my taxes on Feb 10, 2015 and did them via Turbo Tax on Feb 6, 2015. The person who got my canceled AARP appointment has already received her refund. BOY DID I MAKE A MISTAKE — NEVER USE TURBO TAX AGAIN. I’m getting the same response that you are – it is being processed. By the way, mine was a 1040EZ, how complicated can that be. Reply I’m going through the same thing. I filed mine the first day you can and still haven’t received mine. I called they said I was potential identity theft victim so they are looking at mine closer and I should receive it in 8 weeks. When I check the status it still says the same still being processed. Reply I filed for my taxes feb they told my i had to redo my taxes because someone clamed my son and stolen his identity so i had to send it by mail i filled charges its under investigation but i haven’t gotten any mail its been 4 weeks and i haven’t heard from Irs i was advise to call Irs and let them know but all im getting is to email them and or send a letter to report fraud will i get my refund i dont know whats going on Reply I’m in the EXACT same position. Today is the end of 6 weeks. I was a victim in 2012 also. I hate it because I feel like I’m the one being punished because someone tried to steal my income tax. Reply Yes, I called again because 2 weeks passed since my last conversation with a live person. This time the lady was extremely helpful. She told me that the refund went into what is called “manual review”. Our refund was flagged for review because we were victims before. They do hold and process the refunds between 6-8 weeks from file date. She said I should receive my refund around the 26th. Beware I also received a scam email from Turbo tax asking me to pay my fee up front. I chose to deduct it from my federal refund. The lady told me not to pay it because once the refund is processed turbo tax will be paid as the prepare/software. I don’t know how true this is but I decided to wait and not pay it. I am crossing my fingers for March 26th or sooner, if not I will call IRS again on March 27th! That will be 8 weeks exactly and I am growing tired of waiting. I been on the phone all day trying to get some one on the phone, I feel like pulling my hair out.its been 27 days still not shit. I am going through a similar thing. Sent my taxes in feb 4th and still nothing…. I cant even reach anyone at the IRS due to call volume being so high! I keep getting disconnected! Reply I sent mine on Feb 4th too and the only refund I have received is CT. Still waiting for NY and MA and FEDERAL. It’s so aggravating! SAME here, I filed February 4th and mine says it’s still process. I called a few days ago and was told mines has a damn delay because of residency issues and it might take 6-8 weeks from February 17th, which I don’t see why that date has any significance any who best of luck to you all in the same boat as me! Reply I’m in the same boat as you, I filled on 1/27 and accepted on the 1/29 till this day it still says “processing a refund date will be provided when available”. A couple weeks ago a representative from the irs said I had to wait about 6-8 weeks from the first week of feb. And should receive my refund between. 3/19 -4/3 and that it might be sooner .. this is so fustrating!!!! Please give me any updates.. Reply If they said they sent my refund by mail February 26 how long will it take to get it in cincinnati Reply Marquita- Mine said it was mailed on Feb 11th AND I STILL HAVE NOT RECEIVED! Today is March 6th…. It says on “where’s my Refund” that I can’t call the IRS until March 11 to do a trace… That is next Weds…. Have you still not received yours in the mail? Reply Did u receive your check yet??…and how did they trace it..cause they told me they have no tracking # on it…please let me kno what they did for you? Did you ever get yours Reply I was suppose to receive my tax return on Feb 25th. I have not yet to received, It states that I have to wait until March the 2nd before I can call them. I have never had this happen that when its say that it will be deposited and not be there on that date. Now my mom filed her taxes and they were deposited into my account could this be a reason i did not get them? also I was reviewing my transcript and at first about a week account my refund was approved and than today I reviewed them again and it states refund canceled any reason why or what this means. Please help thank you in advanced. Reply Hi Lisa, If your refund was cancelled it may be due to a refund offset due to outstanding student loans, child support, outstanding tax debts. You will receive a notice if your refund was offset or you can call the Us Treasury to see if it was offset. Thank you, Lisa Greene-Lewis Reply Hey my name is christine I have a question just curious. My federal refund has been received I been waiting for almost a month and just yesterday it has been approved.once a refund has been approved and ready to be deposited can there be an offset after? I filed through turbo tax on Jan 30th accepted on Jan 31, called irs and was told they did not receive my refund reguest until Feb 20th, how is that possible when for the last 3 weeks it has said processing with generic code 152, this is crazy… If I earned this money, and I basically loaned it to the government for a period of time, then why are they taking sooo long to give me back MY MONEY! I cannot believe this is such a long debate over what is never been there’s to begin with. This is my refund money not yours, government. Stop holding people’s hard earned money, because you need it a little bit longer, and give us our money now! It was never yours to decide upon! Y is it sayin accepted on feb 11 and a dd of march 5 on the app yall have but the lady who did my taxes for me says its still processing and on the irs where is my refund tool says it cant give me any info to wait at least 21 days check again i have still nothing.. What is the offset number Hi, Here is the Treasury Offset number and more information http://www.fms.treas.gov/faq/offsets_tax.html Thank you, Lisa Greene-Lewis I have received my federal return but haven’t received my state. In the state site it says ‘processed but no refund is due’. What does that mean when I was expecting a refund? I filed On the 11th of February and it got accepted same day..do I go by just weekdays for the 21 days or do I count weekends as well? It says I shouldn’t get it any later than March 5th..if this is true shouldnt it be showing approved already? Reply 21 calendar days. Reply Hello Claudia, You should only count business days (Monday – Friday). If you have not received your refund by March 5th you may want to give them a call. Reply I did mine the same day got the same date and still nothing thats the turbo tax tax refund app i cant pull nothing up with irs says cant give me any info at this time and turbo tax has accepted on there site so y is it still processing.. Reply I will never use turbo tax again!! I usually use h R block and get my return within 10 days. Filed and had my return accepted 2/4/15 by turbotax. Called irs since the site still says processing.. Now they are telling me an additional 6-8 weeks for my return! Reply I filed my return o. Fe 5 th. I called them, a d they are givi g me the same time frame. 6 /8 weeks from feb. 19th. Ughhhhhhh Reply Unfortunately it is not TurboTax’s fault, the IRS has been doing this to a lot of people this year for some reason. I am going through the same thing. The IRS is randomly pulling returns out for review. I am going crazy waiting for it! They said it could take up to 8 weeks!! Reply If it says on track my refund it was sent to my account on feb25 but it’s still not in there does that mean it went to HR block for them to take out there fee for doing my taxes first and if it goes to them first how long intill they direct it back to your account and can it be done on weekends or do they only redirect it to your account on weekdays? Reply Ok I did my taxes and they were accepted but I gave the wrong number for my account from the bank so now it saids they send a check how long does it takes for the check to receive it Reply Checks are 6-8 weeks. That’s what IRS and all information is saying. Sorry. Reply You didn’t give them the wrong account number. they are saying that same crap to everyone. I checked mine, it is right… and they did this. They have been doing it to everyone. Its called floating our money Reply What number do you call to actually get a hold of an actual person, i always get the automated line. Reply call 18008292903, that is the only phone operated by humans at IRS! You call and they transfer your call to the right person; actually you have to wait several minutes, but they will reply. don’t worry ! Reply @ Wilma Tofinho thanks for the wrong number My federal tax return was accepted on January 22nd and I filled form for Affordable Care Act credit. I have checked the status of my return and to this day it still says being processed it has been longer than 35 days. Reply Hi I. Filed on the 29th of january but irs say that I was accepted on the secondth my bars disappeared and no tax topic I was told that I was a victim of identity theft and that I needed to fill out an 14309 I did sent it back a wk later I was told I didn’t need to do that all I had to do was verify who I was I did that then they said it still was a problem so I sent a copy of my ssn dl and copy of my tax return to my local irs and I’m. Being told I have to wait at least six weeks but when does my six wks start Reply Oh wow! Identity theft. I’m not understanding how someone can just steal someone else’s taxes . That’s crazy.Hope they get everything straight with your taxes. Reply New update called irs and a lady asked me for my info and she then told me that my case was closed on the 13th of february that I have to allow six wks which will be march 27 so I’m guessing that I will get my refund then or do my case being closed mean something else Reply i also am experiencing the same problem as many…its been 37 days since my return was accepted. I finally got through to the IRS human representative and the hold ups are all about identity…I called 1-800-829-0582 ext 352….they then instruct you to go to idverify.irs.gov, and identify yourself, or call 1-800-830-5084 and identify yourself…..Then heres the BOMB….after you do that your refund will be issued in 6-8 weeks…..WTH!!!!!!! Reply I filed mines jan30,2015, my refund status is still saying being processed. Today makes the 21st day. I will never use this service ever again. Reply Hi Lenay and Others who are experiencing delays. The IRS works hard to issue refunds as quickly as possible, but some tax returns take longer to process than others for many reasons, including when a return: – includes errors, – is incomplete, – needs further review, – is impacted by identity theft or fraud, – includes Form 8379, Injured Spouse Allocation, which could take up to 14 weeks to process. These issues can affect taxpayers no matter how they prepare their returns. Thank you, Lisa Greene-Lewis Reply IT DONT MATTER WHAT TAX PREPPER YOU USE, ITS THE IRS MAKING SURE EVERYONE IS WHO THEY SAY THEY ARE… DONT BE MAD AT THE “PLAYER’S” WHEN THE IRS HAS CONTROL OF THE BALL……….. Reply WELL SAID!!!! Filed on Feb 23 next day said recieved and being processed, now today it’s saying didn’t recieve yet, can anyone help me Reply I filed my refund on February 14 and it was accepted on February 14. Checked the where’s my refund and shows it was deposited on February 24th and still haven’t received anything. I called my bank and they say there are no pending deposits. So where is my refund? I need my money now. Reply Same problem Jalesa mine said Feb. 27th still nothing and the bank has nothing!!! Reply Paper checks 3-7 days??? Haha. Soonest is 6-8 weeks. Direct bank deposits take 21+ days. I efiled Feb 1,2015 an it’s Feb 27,2015 still nothing but your return is being processed,we will provide a refubdrefund date when available. Smh!! Anyone know wats goin on???????? Reply How do u get your transcripts??????? Filed and accepted 2/7/15 same message still processing 21 days tomorrow no letter no tax topic nothing just generic msg…. Irs loves to take are money but when table is turned god for bid we can’t get it in a timley manner I’ve read 100 plus different articles all same msg still processing and no bars but every answer is different so don’t get scared off what u read until u talk to a rep or acuall tax prep bc I’ve been sweating bullets but what can I do its not in my hands anymore very annoying and upseting but some how gonna try and talk to a acual human tomorrow at irs lets hope I get through bc having this mang mad ppl isn’t good…. ahhhhhh just wanna sc ream ….. Reply I filed my taxes on 2/09 was accepted the same day.It’s saying it’s being processed since the 10th which it’s now the27th..My state says my money was being released on the 23rd & to allow 3 business days for it to be credited and deposited into my account.That would of been Thursday&guess what still not deposited into my account it’s now Friday and nothing…Everyone I know has Gotten their money in 3 weeks or less.Is everyone having problems this year or what…Glad it’s not just me but I have bills to pay and really need my money BADLY!!!! Reply Contact someone would be my biggest piece of advice….make sure it isn’t being held up for any perticular reason (I.e debt, wrong address, wrong account number, whatever)….the irs says doing nothing is the worst thing to do. Reply I filed my taxes on the 13th of January and accepted on the same day. I am still waiting for something to arrive in the mail and have not had any luck contacting the IRS…… I need help…. What is going on Reply same here, no change no tax topic, and the bars are gone Reply Some people say 3 days for paper checks and irgers 5-7? Reply On the WMR site it says my refund check was sent out 2-19-15, it is now 2-26, how long does it usually take to get paper checks?? Reply I have the same problem says my refund was sent 2/20/15 and it is march 2 still havent received. have you received yours yet? Reply I filed on 2/4. Was accepted on 2/6. I got the same message that a lot of people have gotten: your refund is still being processed, a refund date will be available blah blah blah. I called the irs since it was my 23rd day. I was told that my return was manually flagged for review and I should be getting a refund in 60 days from when they mailed a letter on 2/17. So HOPEFULLY I will get my refund before APRIL 17!!!! Yeah, the IRS is a major screw up. And thanks to Obamacare, a lot of returns are being flagged for review. It’s only taking so long because the irs had their funding cut. So that’s why you cannot get a live person on the phone, and returns are taking twice as long to review. If you’re counting on this money, you are making a huge mistake. I’m VERY doubtful that I will get a return at all. Thanks IRS! Thanks TurboTax! Reply I think turbotax is a scam…..you can’t track your refund after two weeks. They say its free to file but they charge you 29.00 . I filed my taxes on 2/4/15 and it was accepted the same day. I haven’t got my refund and no one has a clue of what is going on. #H&R Block next year. Reply My federal tax return was accepted on jan 31st and I have checked the status of my return and to this day it still says being processed it has been longer than 21 days. I need this money and don’t know what else I can do Reply After finding out my return got turned over to “Taxpayer Protection”, I finally got a hold of a real person and verified my identity with her. She said my refund will be deposited in 6 weeks… WHAT? I’ve already waited 4 weeks! Now 10 weeks total for E-file???? I’ll definitely be doing mine by mail from now on. Reply If my status say mailed out on February 23 how many days it take to receive by mail. Reply I EFILED ON 01-25-15. PATIENTLY WAITED 21 BUSINESS DAYS BEFORE CONTACTING THE IRS. WAS THEN INFORMED MY RETURN WAS NOT RECIEVED UNTIL FEB 3RD SO I NEEDED TO BE PATIENT AND WAIT 21 DAYS FROM THAT DATE!!! SO I CALL TODAY BC IT HAS BEEN OVER 21 DAYS TO BE INFORMED THAT MY RETURN WAS NOT PROCESSED UNTIL FEB 23RD 2015!!!!!! THE REP DOES NOT SEE THAT THE IRS HAS SENT ME ANY MAIL REGARDING FURTHER REVIEW NOR IS THE IRS REQUIRING ANY ADDITIONAL INFORMATION. THE REP SAYS ITS ONLY BEEN 3 DAYS THATS ITS BEEN IN “PROCESS MODE”. MY TAX TRANSCRIPTS EVEN SHOW A PROCESS DATE OF 02/23/2015! I HAVE ALL THE NORMAL CODES EXPECT FOR THE INFAMOUS 570 CODE BUT NO 846 CODE!!! SO MY QUESTION IS: DID MY RETURN JUST SIT SOMEWHERE IN CYBERSPACE AND REALLY ONLY STARTED PROCESSING ON 02/23/2015 ?? ALSO, IF I AM UNDER FURTHER REVIEW…DOES THAT MEAN AN AUDIT? ANY HELP WOULD BE GREATLY APPRECIATED. THANKS AND HAVE A BLESSED DAY! Reply Hi Brittney, No it doesn’t mean an audit sometimes the IRS just needs additional information or need to review more closely depending on what deductions your claiming. Thank you, Lisa Greene-Lewis Reply I filed and was accepted on 1-24-15 using TurboTax. After 21 days I called IRS who put me on hold twice transferred me to another rep then got the news that my return was Lost!They reassured me that I should get it in 2 weeks.Its been 8 days now still nada.Called TurboTax and they told me I probably owe money…ALREADY GOT STATE 2 WEEKS AGO ! Who do you believe? Reply What number did you use? I have been using 8008291040 and can’t get ANYONE on the phone. Reply I was accepted 1/23 still nothing no updates on wmr no transcript. I cant reach a live person i wish they would let me know something an update of some kind would be nice instead of your refund is still processing Reply Should i be worried? I filed on 2/13/15 and got accepted on 2/13/15 but i have not gotten my refund approved on the irs website. Its already the 26th and 81% have recieved their refund. Whats going on? Reply same here, have your bars disappeared on the IRS Where’s My Refund site? Reply i filed my taxes on feb 17,2015 it was accepted. why is it say still being processed ? Reply I filed my taxes on the 7th of Feb accepted on the 8th its saying my refund was sent on the 25th but nothing yet? Reply today I I spoke to an IRS advocator after all of the stories that the IRS gave me giving me the leaves of 60 to 90 days to my return has been lost through cyberspace so many different stories I have been told today she told me the truth about my taxes it’s the Affordable Care Act that seems to be holding up a lot of people before the book Care Act if you fill out one form just one form incorrect that can hold your taxes while you’re sitting here looking through where’s my refund and it says that its processing in all reality its not processing it is at a standstill until they get to your tax return and they can work it out right then and there but that’s what’s going on iris is having a lot of problems because of the Affordable Care Act the market Obamacare I am devastated at the fact that I cannot receive the money that I paid then my tax preparer also put in a form that has held me up but if all of you are wondering that’s what’s going on with a lot of people there for tubal Care Act Reply I file the tax on 4 nd Feb but still can’t receive any . I try to check my status on IRS website but no record can find ! Try to connect turbo tax but no reply ! Reply Say it was mailed on Feb 23 2015 how long does it take to get to you mail box, and are there certain days that it is mailed… Reply My federal tax return was accepted on February 3rd and I have checked the status of my return and to this day it still says being processed it has been longer than 21 days. I need this money and don’t know what else I can do Reply Me too still waiting it’s been 25 days don’t know how talk noone..still say being processed …I don’t know what say I need my money I don’t know whats going on Reply Did u ever get ur money back ? I git that same status and I just wanted to see what I was in for Reply I filed Jan 27, 2015 and it’s now been 1 month and 2 days and still status is still saying your tax return is still being processing a date will be provided when available. I have no code topic and Irs is not helpful they say I should only contact them if it says it but otherwise they let me know that it’s under review that if i dont here something by April 6, this tax year sucks Reply Hi Janese….I filed on 1-29 & pretty much was in the same category. Had a bar with all fields showing (SSN, refund amount, etc) bar left on 2-16 to refund still processing…..with no tax topic, to refund still processing with tax topic & refund amount disappear. Called on day 22, 25 & 26 (3 different response) Tired of the run around so I called the IRS Nat’l Tax Advocate…He stated my refund is processing, there are no errors & everything is fine, even had a DDD in the IRS system for 3-9. As long as its processing with no other messages its fine, just a waiting process and no need for an assigned tax advocate bcz they cant speed up processing they only handle issues. So I was okay with the news as long as nothing was wrong just don’t like the waiting game! Hope this helps or shed some kind of light. Reply I’m in the same boat but I can’t get up with no body so if u don’t hear nothing by the 6 what happens Reply I filed Jan. 30 and was accepted next day. Still says still being processed with no further instructions… This is stressing me out. Never took this long to wait for my refund before. I’m not gona blame TurboTax; been using them for years and will continue to do so. After reading several comments here it’s the irs: Down sizing in staff, new tax laws and policies… Sighs, just going to stay positive for now … Reply What number do you call to actually get a hold of an actual person, i always get the automated line. Reply Hello lisa how do i know the name of the staff that deposit my tax into my account Reply I did my taxes January 31st and have NOT even received anything from IRS saying they have received my return?? What is the delay?? Reply Follwing My statuses for my refund I says I aS Pproves and that my refund was sent and should be received via direct deposit by the 24 I have still yet to receive it. What’s going on? Reply I had recently filed my taxes on 2/13/2015. Everything was going good and I was suppose to receive my return on 2/23/2015. But then they took it for an offset. But I got the agency to release my whole return. I’m just wondering how long it might take for me to see my refund. A week maybe 2? Reply How did you find out they took it? Reply I filled my taxes on february 6 2015 and I recive my federal taxes on february 19 and my state refund do not come yet and I dont recive any answer please can u explain to me Reply Hi Carlos, You can check on your state refund with your state department of revenue. Thank you, Lisa Greene-Lewis Reply Call 18008290582 Ext 352. It work . May take 10 calls to finally get on hold. But it work . Took me 8 times of callin . Hope this helps. I garauntee it does Reply Why I only received partial of my tax return and not the full amount deposited into my account I do not owe money to anyone and now the IRS says I have to call back march 2 why what’s going on Reply filed on the january 16th ,, says accepted.. but irs says still processing ??????? Turbo tax gave me an estimate of feb 10 for refund amount ??? its now the 25th..and still says processing?? Reply I filed mine January 20th. Still say’s PROCESSING… I called IRS 2x’s… Both reps said being that I was a Victim of Identity theft 2 yrs ago that they are taking longer to process returns of those who have been victims of the ID theft because IRS wants to make sure they are issue it to the right person. So now I sit and wait patiently and hope by the beginning of April – the date they gave me now – that I get my refund… So those who have been victims of ID theft in the past- this could possibly be why yours is being delayed at the moment. Hope that helps. Reply I filed on 1/23/ and it was excepted the same day! Then two days later started saying still processing. It’s been like this for a month now. I finally got a hold of a live person and she told me there was nothing wrong.That it is simply proccessing! She didn’t give me a date or anything, just told me to continue checking!it was a relief to know there is nothing wrong, I really hope it comes soon!!! …(To talk to a person press two and keep pressing the number that says you need more questions! Call exactly at 7 !!!!! ) Reply Hi I filed my taxes and it got. Accepted it says the its approved and sent my mo ry to my bank account on the 24 but It didn’t come I notice I made a mistake and put the wrong account number I put the last digit wrong . How do I fix it or what would the irs do now will they send a paper check out Reply Corey same thing happened to my father all you have to do is call the santa barbarba tax group…(the website you use to check if the bank recieved your refund) and you tell them whats wrong and they are going to tell you how to fix it and you will get your money in 1-2 business days. Promise this will work good day. Reply I filed on 2/4. Was accepted same day. It has now been 21 days and not past the accepted bar on the where’s my refund app. I have attempted to call with no prevail. Cannot get ahold of a live rep. Finally got one who was an operator and she sent me back to the automated. It says call if it has been 21 days or more. But how do I speak to somene?!” Reply Hi i filled on feb 16 and my friend filed on feb 20 i DD and she recieved paper check. We filed at tge same place and she already recieved hers why does my statues still say recieved? Reply I filed Feb 8 and still nothing. . Where is my money? For real I should have chosen a different tax company. People saying u guys are good but I rate u at a 1. Reply Hi lisa i had a question i check the website they sent my tax check on friday 2/20/15 how long will it take to get in my mail is already 2/25/15 or should i call the irs to report it. Reply My status was updated “sent refund” on Feb 20th to direct deposit in my bank account but here its is its Feb 26th and its still not in my account can anyone help me? im worried Reply my fiance refund has been approved and ddd of 2/25 and the money was not in the bank account it is his bank account alone.he does owe back child support but on wmr it says it was reduced for that so where is the money please help. Reply I filed my taxes on 2/05/2015 and both my federal and state got accepted on 2/06/2015! I received my state first on 2/23/2015 and according to “check my refund” on IRS.gov, my federal was sent on 2/23/2015! I’m getting a paper check! I’ve looked up how long it’ll take for my federal come in since it was finally send out And everyone has different answers! So my question is when will I receive my federal? I am so stressed out because I need it! Please help me and help me get relaxed! Thank you Reply Stacy, I filed on 1/20 and my refund was mailed on 2/23, I still have not received it. Although I have not checked the mailbox today it has ran yet Reply I e-filed on February 2, 2015 and was accepted by the IRS the same day and still have not received my refund via direct deposit. So I just now called the IRS and actually got a hold of a live person, she said I have to wait 21 business days, not actual days. So that puts me at 17 days today. Can’t they post that somewhere? Silly. Reply What number did you call to get a live person? I have the same problem but I cannot get a live person. Thanks Reply I’m in the same exact situation with 2/23/15 that a paper check was sent. It should be here this week. My dad worked at the post office for 30 years and he said today or tomorrow. Reply I filed the same day as yu and im still waiting too. They should have made it known that its business days and not calender days smh. I’m hoping it comes soon Reply Michelle, I believe you are being fed something that perhaps doesn’t appear as it should. Read my entries below. There are problems that no one is addressing. Hopefully the information in my posts will shed some light. Reply Refund accepted Feb 6 now says processing I tried to call today and they said can’t accept calls at this time Reply Fran, Read my entries below. Hopefully they will help. Reply I did my taxes on Feb. 9 2015 since then I have received nothing I have been trying to contact IRS I can’t talk to a human being what else can I do to check on why I have not received my returns thanks Reply Call 1800-829-1040. Press 1,2,2,4,1… You’ll be on hold for a while.. I filed and accepted 1/24.. And nothing yet Reply Lamont, Read my entries below. Hopefully they will help you. Reply Hello. I filed my tax return on February 3, 2015. I finally saw the status of my refund approved this past Friday. It continues on saying that I will receive my check via mail. I am wondering why I would receive my federal income tax return via mail instead of it being sent to my bank account. I never got a message stating my information was incorrect, from either the IRS nor Turbo Tax, so I am a bit confused as to why this would happen. I´ve never had this issue in the past. Also, when I log into Turbo Tax, it only shows the date the IRS received my information, but does not state that it was approved. Why am I getting my return via mail and why does Turbo Tax not have accurate information? Thank you. Reply Hi Mel, There are a few reasons the IRS will send you a check instead of direct deposit. 1) If the account indicated on your return is closed or not a good account number 2) New this year the IRS will deposit no more than 3 times to the same account number, after that they will send a check. 3) They will not deposit to an account that is not in your name. TurboTax does not approve and deposit your tax refund so we don’t know if there is an issue with the account you requested your funds to be deposited. Thank you, Lisa Greene-Lewis Reply Actually…TurboTax returns are being reviewed by the IRS because of fraud concerns and transmittal problems by TurboTax. It has nothing to do with the IRS Hi Chris, This is false information. The IRS works hard to issue refunds as quickly as possible, but some tax returns take longer to process than others for many reasons, including when a return: – includes errors, – is incomplete, – needs further review, – is impacted by identity theft or fraud, – includes Form 8379, Injured Spouse Allocation, which could take up to 14 weeks to process. In addition there are new forms being reviewed related to health care this year. These issues can affect taxpayers no matter how they prepare their returns. Thank you, Lisa Greene-Lewis #3not true mine deposited to my fiancé account but his is almost 30days after accepted and webs9s website it hasn’t changed 🙁 Mel Bel, When did you file? When were they accepted? Reply Has anyone yet received there refund after using turbo tax? seems like no has and it makes me wonder whether I should use turbo tax this year or not? Reply Hi Karla, There are many TurboTax customers who wrote on this post that say they have received their tax refunds or they have a direct deposit date. The IRS still states that they will issue 9 out of 10 tax refunds within 21 days after receipt, but there may be some cases where the IRS has to review returns more closely. Thank you, Lisa Greene-Lewis Reply There are TurboTax filerd from January still waiting for refunds. I’m sure these people who used your service deserve a little more honesty and transparency than your pat answers I received my fed refund on 2/25 via direct deposit and i used turbotax. I filed head of household with student loans, child credit, earned income tax credit ( not sure if these make a difference). I filed on 2/5 accepted 2/6 got DDD of 2/25. Hope this helps! Reply I didn’t use turbo tax and still waiting like everyone else :/ I looking for answer which I don’t see :/ Reply I had to amend my return because I messed up due to first time filing by myself. When can I expect my return? I did my amended return on Feb 28 2015 Hi what should I do about my tax refund I didn’t know that my bank account was close and The irs try to deposit the money but like I my account was canceled what should I do now please help Reply Hi Fatima, If your bank account was closed the IRS will mail your check. Thank you, Lisa Greene-Lewis Reply How long does it usually take if they send a paper check? My husband and I were to get our money direct deposited only to find out that our bank account was closed!!!! Hi i am trying to figure out what will happen next my husband got his refund deposited to my bank account but his name isnt on my account and the refund isnt Reply I did my taxes on 1/20/15 by mail. And I received my tax refund on 2/4/2015. I had it direct deposit. Everything I did them efile they would take up to 4 weeks to get them. That’s why I decided to mail them and it was faster. Reply How did you get yours back so fast I sent mine on the 9th and it was just received today..how much longer will I have to wait if I requested direct deposit? Reply My taxes were done on Feb 4 by turbo and accepted on the same day turbo gave me a date of the 26 Feb that I should receive my refund but when checking the site where’s my refund it’s still saying processing so what does this mean Reply I filled in 2-06-15 on the 20th I received a payment of 143.00$ . My refund is 7564.00 . Why only small payment Reply Hi Madison, There are a few reasons that your refund may be smaller. 1) If there was a Treasury offset due to outstanding amounts owed for -Past-due child and parent support; -Federal agency non-tax debts; -State income tax obligations; or -Certain unemployment compensation debts owed to a state. (Generally, these are debts for (1) compensation paid due to fraud, or (2) contributions owing to a state fund that were not paid due to fraud). 2) Previous federal tax debt 3) Tax deductions or credits were not approved The IRS will send a notice to you regarding the adjustment. Thank you, Lisa Greene-Lewis Reply Lisa, I notice you are avoiding the topic of….e-filed using turbo tax / approved / then out of no where…, “your tax return is still being processed, a date will be provided when available…” Most of the people in this category filed a 1040ez with one income yet we (including myself) are literally in the dark on this. The IRS phones are shut down because they are receiving too many calls about this issue. When the phones were working I was transferred to a recording that said, “We are receiving an EXTREMELY high call volume about your specific type of tax issue and cannot take your call at this time.” Something is up and I find it hard to believe that we are all got our bank account info wrong on our returns. I have never had a return take this long and quite frankly the only reason I used Turbo Tax this year was because of a referral and it was free. Which now, in looking back, isn’t worth it. My fed and state (already received state back not federal which is crazy and backwards) were both accepted on Jan 30th. The only variable here is the elephant in the room of which you are dancing around. Can you please address that without repeating, “some of our clients already got their returns (or if you do please provide a percentage). We need a real answer here. After all we all count on our returns as income as lets face it – it’s our money! Hence the word tax “return.” Hi Archie and others concerned about your refund, The IRS works hard to issue refunds as quickly as possible, but some tax returns take longer to process than others for many reasons, including when a return – includes errors, – is incomplete, – needs further review, – is impacted by identity theft or fraud, – includes Form 8379, Injured Spouse Allocation which could take up to 14 weeks to process. These issues can affect taxpayers no matter how they prepare their returns. Thank you, Lisa Greene-Lewis Yep, Lisa is the expert and she is absolutely correct. My issue is an off set due to bankruptcy I filed in June of last year. Thanks Lisa! What is going on turbo tax. Y’all playing with people money. Then y’all dont give out information about what’s going on and how people comitting fraud and yall not giving up ay udates of whats going on. Reply I filed my taxes January 31st it shows that it is still in processing I haven’t received a notice that anything is wrong and I cant get through on the telephone number to talk to anyone Reply Hi Lisa, I filed a short form, via Turbo Tax, on Feb 4th, today is Feb.25th. My refunded is to be directly deposited into my prepaid card card (which is where my payroll is also directly deposited — so there be no problem. I selected to receive text messages when my refund status changes. The most confusion I have is that my text messages say one thing and on the IRS refund status section, it says something else! Which is more accurate? The same day I filed online, I received both a text message & checked my online status, both said “tax refund accepted”. About a week later, I received a text message stating “Your refund has been approved. Two weeks later it was still the same online, it never changed to “approved” even though I received the text stating that it was approved! Now it is over 3 weeks since I filed online and I haven’t received any more texts and online it now states, “Your tax return is still being processed. A refund date will be provided when available.” A penny for your thoughts????? 0.12122 Reply PS – I know of 2 people who filed in January and received their refund, via direct deposit, a week later! I’m 3 weeks in now. Sorry for typos in my message, I was rushing. Reply I have the same message the tool bar went away. I filed on 2/3 accepted on 2/3 lTe night. But I went to the IRS, thus all gas to do with affordable care act, and they are actually reviewin the returns now instead of just accepting the $ that stated on the return. Thus us according to the tax advocate I spoke with at the IRS. She said they used to just accept the amount and process the return without doing much. That has changed especially because of the affordable care act, because of penalties etc.. so I haven’t gotten mine either. She told me to give it another couple weeks. I’m trying to be patient. I encourage you to do the same. Hope that helped!!! Reply So, I filled my taxes on Feb 5, they were accepted Feb 5, and now it is 1 day before 21 days and I cant get anyone at the IRS to talk to me. One guy even told me that it is not there job to keep track of my refund. Why can I not get answers on MY refund? What happens when my kids and I get kicked out of our house because I cant pay rent. Or loose all of our utilities and I cant tell you how long it has been since I have actually eaten, but thank god the IRS is being so useful. Between Medicaid coming in and take everything from my dads estate after I had to sink all our savings into his house to sell it and now my ray of sunshine has just been put out! Thanks Turbotax and the IRS! Reply Hello, I was told that my refund will be given me today and I still haven’t received it. Also its been pass 24-48 hours that the IRS received my my turn how come i can’t never get the information from where’s my refund. Every time I checked the website it always telling me to wait til 24-48 hours its now been 10 days and still didn’t get any information. Reply My income tax said would be sent on 2/25 still have not recieved still saying its accepted just not sent? what time does this usally happen? Reply I filed my taxes jan 29th and it got accepted the 13th of febuary and today is the 25th why haven’t I received my refund? Reply I requested my money be automatically deposited into my bank account but my refund status says my refund will be mailed by 27 Feb. will it be automatically be deposited or will it be maile Reply It’s been 3 weeks since I got my federal refund but I still haven’t received my state. Is this normal? Reply The account number filed has 4 additional digits than my 12 digit account number even though I am using the same information from last year. How should I correct this? Reply Filed 29th got an accepted mail,still processing. If there is an issue will they let me know? Reply Hi i e filed with turbo tax and both federal and state got approve I’m waiting for my refund amount to be approved if your state and federal was approved does that mean i will get my refund it still in the we are processing your refund status Is there a live opeoperator i can talk to about this Reply I called the IRS hotline and it said my check was mailed on 2/23/15 but I still haven’t recieved it so what’s going on? Reply I was told by TurboTax that I need to mail in one of my state returns so I printed out what TurboTax provided me and am mailing it in. Whats the next step and how do I track the status of my return when it was mailed in? Will it still show up on my TurboTax account? Reply why I haven’t got my money from the irs its been 22 days today so where is my money at Reply Hi i was wondering if u could tell me are there certain days that they accept refunds and certain days they DD checks? Reply I filed my taxes on jan 30 and they were accepted. A week ago I received my state but it had been almost a month and I am still waiting for my federal. I have not received anything from the irs but just wondering what is taking so long. Reply I was supposed to get my tax return refund on feb 4 ,2015 direct deposit . Still not deposited into my account as of today 02/25/15 . Irs phone you can never get threw to anyone. What is going on ? Reply Today marks 21 days since I have filed for my tax and persons who file after have received theirs before me. What’s the hold up on my refund Reply State said our state tax return was deposited into mouraccount. And it still hasn’t showed up in our account. How do I find our money?? Reply I mail my tax return jan 28, I check Irs keep said have not receive yet not show bar yet . Should I worry for they not receive my tax return in mail? Reply I filed my taxes 25 days ago I get online to the IRS.gov && only see this when I check my tax status ******Your tax return is still being processed. A refund date will be provided when available”**** nothing else no date nothing!! & the phone lines are always so full!!! Reply I filed mine on the 30th of Jan. I got the text messages that stated my taxes were accepted the next day. Then one week later my bars disappear and now shows exactly what you posted above ever since… still waiting…. Reply I did my taxes with turbo tax on Feb 14 and everything said it was good to go but it is Feb 25 and now the status bar at irs.gov is not even showing and it says.my stuff is still being processed. ..why is it still being processed after over a week, my friends said they got there return back in a week and mine is still being processed. ..what should.i do, should I get a hold of a tax advocate? Reply How long after I’ve gotten my Federal Tax Return should I get my State Tax Return? Can I track state? Reply I did my taxes with turbo tax on Feb 14 and everything said it was good to go but it is Feb 25 and now the status bar at irs.gov is not even showing and it says.my stuff is still being processed. ..why is it still being processed after over a week, my friends said they got there return back in a week and mine is still being processed. ..what should.i do Reply HOW DO YOU REACH A LIVE PERSON?? Reply Hello my name is Antoniette Rouse and I been waiting since the last week of January to get my taxs why is it taking so long and it was supposed to be on my debit card weeks ago im pass the 21 days. Reply hi my refund says it was sent to my bank but my bank never Received it. Every number i tried with the irs will not let me speak to a live person. Turbo tax still has my refund as accepted even though the wheres my refund tool has it as sent To my bank. What do I do? Reply Hi Darwin, Keep checking with your bank. It can take up to 5 days for your bank to post the deposit. Thank you, Lisa Greene-Lewis Reply I submitted my taxes on 2/15 its still been in “processing ” but it says 81% have already received theirs. when should i be expecting mine to be switched from processing to approved? Reply Hello, I was given the return expectancy date from turbo tax from Feb 5th- Feb 25th. I have not received my return as of yet. I also received a msg stating that my return was approved by the irs but when logging on to IRS.gov to the “where’s my return” it says it’s still processing. Can you please help? Reply I am stressing out soooo badddd!! I did my taxes on Feb. 7 and I’ve been checking my refund status since last week and this is what it comes up: “Refund Status You may not have entered your information correctly. Please verify your personal tax data and try again.” I did type the information correctly.. And I e-filed.. I don’t understand whats going on.. I also had a pin number because I was a victim of identity theft in 2011.. Every year they give me a new pin. I really don’t understand.. Is there anyone with the same situation? Reply Mine was accepted on feb 7th and it still says processing . Why? Reply My return was accepted on Jan 29th and STILL has not even been processed. It says accepted only on the wmr app. The IRS has no record of it being processed and I cannot get anyone on the phone due to high call volumes. Turbotax said my state return was accepted and I later received notice that I wasn’t done and it needed additional paperwork! Had I not checked outside of turbotax I wouldn’t have known! Reply TurboTax sent me an email telling me that my return has been accepted. When i track it on the irs website, it says that it is still processing. Is this normal or should i contact someone and if so, who? Reply Hi Gina, Yes, this is normal. Once the IRS finishes processing your tax return and confirms your tax refund is approved, your status will change from “Return Received” to “Refund Approved”. Sometimes the change in status can take a few days, but it could take longer and a date will not be provided in Where’s My Refund? until your tax return is processed and your tax refund is approved. Thank you, Lisa Greene-Lewis Why is it that IRS2Go App only shows my federal refund. Today I received my federal refund, but where is my state refund? How do I track it? Reply I filed 2/3/15 today is the 25th and still nothing but being processed. Am I in some kind of trouble? My State went into further review. I scared. Reply I filed mine of the 5th of Feb and it was accepted on Feb 6th but still havent received nothing! It still says its processing on wmr Reply Hello, My federal return was approved and says: Your tax refund is scheduled to be sent to your bank by February 25, 2015. Deposit Date: February 25, 2015 Does that mean the funds will be in my account sometime on that day? Reply Is it normal to have a status that my DD is set to be sent on 2/25 but still not be able to get to view my transcript? Should I be worried? My status has been the same since 2/21 but I still can’t view my transcript. Reply It’s been more than 21 days. I was given the contact number for the IRS so I can speak with them to find out what’s going on with my return. Please advise me of this number as I have misplaced it. Thanks! Reply Hi Christopher, IRS phone number is (800)829-1040. Thank you, Lisa Greene-Lewis Reply Hi lisa i had a question i check the website they sent my tax check on friday 2/20/15 how long will it take to get in my mail is already 2/25/15 or should i call the irs to report it. Or should i go to mail post offfice this is really frustating good luck with getting a hold of a live person. Reply I filed my tax with turbo tax 1/27/15 and I did not get a direct deposit and I still am waiting i talked to irs and put a tracer on it by the irs and a bank that turbo tax uses has charged me numerous fees for errors as they stated I used my debit card account instead of checking account and the bank rejected it so turbo tax bank charged me 20 dollars I called a d rep named Roberta told me I would get a paper check in the mail with in a week as Reply I did not finish with my post long story short I was victimized by a policy change and made to go back into account to change info that initially rep told me I couldn’t do after she said I would get paper check in the mail two weeks went by I never got it so I went back in to change info got locked out of system and charged another fee of 20 dollars.I called today and rep said it would be another 15 days to get released and sent back to IRS for reprosessing so now I have been charged 34.00 filing fee 34.00 bank ptosessing fee 20.00 bank return fee and 20.00 online error fee and still have to wait two to three months for my refund check .Turbo Tax did not gain me any money the lost me money in numerous fees and filing charges also to mention late payments on paying my bills since I was assured I would receive my money in the mail with in a week after bank rejected it.I would not recommend Turbo tax as also I have not gotten a response back from them and I had to do all the calling and be hung up on by supervisors I would speak with 🙁 Reply Hi Evelyn, What exactly was the policy change? Thank you, Lisa Greene-Lewis Well I found out what is going on with my 2014 refund. .. on Thursday February 19 2015 my tax return just got loaded in the system for processing. …by the IRS. …mind you I filed my return on the 3rd of February. ..turbo tax wasn’t of any assistance with trying to help me as a consumer. ..i just checked my IRS transcripts until I seen a change in status. …and to now further complicate the matter I have a IRS code 570 account freeze on my account….and no other codes outside the typical code 150 and 806 that every taxpayer has ….but all of a sudden a 570 additionaI action pending on my account….with a $0.00 beside that…ihave been filing electronically for years. ….in particular with Turbo Tax. …so this hold can take 1 week to 2 months to be lifted. …so thanks turbo tax for your lack of professional help and people like at Turbo tax Lisa Greene – Lewis …for your general reponses throughout the threads about. ….. “Many TurboTax customers have received their tax refunds”….. and TURBO TAX Robbing me for 160 dollars even though I am not getting my return. ….you all at Turbo Tax should research what is actually being asked and not pick and choose what you want to respond to. … Hi Evelyn, Now I see the rest of your comment. The IRS issues your refund to the accounts you list on your tax return. If incorrect account numbers are included on your tax return the IRS has to mail you a check. Thank you, Lisa Greene-Lewis Reply my Fed was accepted 2/4 and hasn’t changed from just accepted. never had any bars or a date set. tomorrow is my 21 days. it’s frustrating because I need it, and can’t get any info on it I summited my return feb 13th 15 and checked it on the 14Th and today it still says being processed . Do any one know around what date i should receuve my direct deposit ? I have not been charged fees so far that I know of, I hope not, but IRS is stating my banking information is incorrect and that they mailed my check 2/23/15. I checked and my info. is correct on my fed tax forms. This is annoying. Reply Where is my refund.. I was told I should a paper check since Rush Card services gave me an incorrect account # Was due to revive on 2/10/15 however with the mix up I’m thinking it’s been a change due to me supposing to be reviving a paper check now by mail..by any chance could u plz confirm.. Thanks Reply Where Reply I mailed my return in because turbotax told me I have to and it’s supposed to be directly deposited in my account but I have received no conformation of it being processed or received. How long does this usually take and when can I expect conformation/my return to be deposited? Reply I filed my taxes January 29th and received a letter stating my refund is under review February 17th. They say it could take up to 60 days to receive my refund. Does it usually take that long? If not then what’s the average timeframe? Thanks. Reply My return hasn’t been accepted yet so I called, and they said there was an error in my return, but they couldn’t tell me exactly what it was! How do I find this info out so I can fix it? Reply I filed my taxes on feb 2. Been checking in wmr website and it’s saying they don’t have any information on my return. I also did DD this year for the first time. Can you tell me what may be the issue……Please. Reply Update: Filed Feb 5th got accepted on the 6th. Got my DDD three days ago for Feb 25th. Just checked SBTBG Bank (Turbo tax’s bank, since i had my fee’s taken out of my return) and my refund has been deposited into their account! So just waiting for them to send it to my bank now. But when i check WMR is does NOT show that my refund has been sent. Is just has the first 2 bars of the tracker highlighted! So I’m thinking the IRS is NOT updating WMR like they should be… Reply I hate not knowing whats going on with my taxes getting no straight answers so frustrating Reply I recently received my refund direct deposit to a pre paid card . I have not been able to access those funds . Is there a possibility the IRS can reclaim the funds and send a check instead ? Reply Hi Amy, Yes they can for a couple of reasons: – If you have the incorrect account number – If there have already been 3 deposits from the IRS to the same account. – If the Treasury offsets your refund due to outstanding student loans, child support, other tax debt. Thank you, Lisa Greene-Lewis Reply I did my taxes on feb 15th and they got acceped by the irs on the same day well I got an email stating it did by turbo tax where I filed my taxes but when I go to the irs website it says no information so I went to the intuit turbo tax thing to check my refund status and it says no record of my information either I entered wrong info of I didn’t file with turbo tax so I renter it and it says the same thing I am worried what is going on with my refund please help Reply I efiled with direct deposit Reply My taxes for 2013 were filed on 1/25/15 and I checked the status and it said accepted and that my return will be mailed on Feb 13 2015. I still have not received my check. How long should I be waiting for this to come in? Reply Why is it taking so llong to get my refund? Reply Why is it taking so long to get my refund? Reply I did my taxes with turbo tax on the 15th of feb and got an email stating that it has been accepted but when I go to the irs website it says no information on my refund and so I go to the turbo tax intuit refund thing and it says no record of it either that there must be some mistake either in entered wrong ss number or didn’t file with turbo tax what is going on im worried should I redo them or will that cause problems please help Reply Hi Jose, I wouldn’t redo them. Can you go into your tax return and look at your account and see if it says your return was efiled and if it was rejected. Also call our customer care so they can look up your account. Thank you, Lisa Greene-lewis Reply My refund status says my refund was sent by direct deposit to my bank. My bank hasn’t received my refund. When I call the irs, how do I connect with someone who can help me? Reply I filed on 2/10/2015 e-file at united way for free checked the Refund sITE last Nite and it had Refund Date 2/23/2015, I checked this morning it had all the bars filled and had, WAS MAILED 2/23/2015. I THINK WE ALL KNOW HOW THE GOVERNMENT IS , THIS IS THE FASTEST I HAD EVER HAD A REFUND RETURNED SO QUICK . I ASK GOD KNOW FOR EVERYONE TO GET THERE TAX REFUND BACK BEFORE THIS WEEK IS UP. IF YOU DO NOT BLAME IT ON ME, NOT GOD, MY PRAYER MY NOT HAVE BEEN COVERD RITED. Reply WHAT? YOU ARE PRAYING FOR THE WRONG REASON……………….. Reply I got accepted on 2/4/15 and I check it on the IRS page and it said it would be here on 2/23/15 today is 2/24/15 and I still haven’t received my check so what’s going on?? Reply I refund Got Accepted 2/10/15 and here It Is 2/23/15 Does It Really Take This long My Refund Status Still Says Refund Is Still Processing and date will be available When it’s approved.. How can I Call??? And get info from Reply FYI – If anyone is still waiting to be approved, it’s been over 21 day, and you have not called the IRS or heard anything from, do what I did. I had to call 800-829-1040 (hit 1 then wait until it starts talking hit 5 and then wait again and hit 3 it will get you to a live person). I was told that I was sent a letter for ID verification purposes but I didn’t get it. She gave me the ph# to call and website. I decided to use the number (my personal preference). Got a hold of an agent (after waiting on hold for 2 hours – YES 2 hours) and he went through the steps of verification with me. Took a while, but I think everything’s taken care of now. Unfortunately, he said to allow up to 4 weeks for it to be deposited into my account. I filed on Jan 24th and am still having to wait another month. It’s very upsetting, of course! I just hope I get the money like they said I will. Need to say that for us to all have to be punished for the “bad apples” out there isn’t right. Once I gave my info to him over the phone regarding ID it should have just been automatically deposited. Shouldn’t have to wait another month! Also, glad I called. I never received a letter from them AND they say that you have to call them within 30 days of getting the letter. Just letting all of you know to do this so you can find out some answers. Here’s the number to ID Verify: 1-800-830-5084. Good luck to all of you. Reply Thank you so much for the phone info. I just got off the phone with the IRS (after waiting less than 30 minutes). I filed via Turbo Tax on 2/2. My status was accepted the next day. A week later I received a text stating my refund was approved. But the website said it was in the process. The woman I spoke with on the phone checked and said there was a problem and that I should receive a letter in the mail within the next 2 weeks. The only thing I can think of is the Affordable Care Act, I did have medical insurance through Obamacare. I’ve been reading a lot of posts with people who still haven’t received their refund yet because of problems with the Affordable Care Act. Now I have 2 more weeks just waiting for a letter. God knows when I’ll get to see that money. Now I wish I would have called sooner! Reply my federal says Bank of America over my return. I have a different bank and the routing number and account number was entered correctly. I can’t get any information from the irs because it is all automated systems and my bank doesn’t know why it says this either. Can anyone help me? Reply I filed on 12/29/14 and haven’t heard anything ref. my tax refund. I requested a check be sent to me for my refund. Reply How long once checked been sent out should I receive it in mail Reply i received my refund in my bank account,but I need copies for fafsa for my student children,..so how can I ake this happen Reply My initial question was never answered. I want to know why Turbo Tax charged me $69.00 to do,my taxes? Furthermore, I filed my taxes on February 9 and they are still processing! So, what is the delay on my taxes? That where is my refund website is no help at all. I want be using Turbo Tax anymore that is for sure. Secondly , my friend filed her taxes through Turbo on the 14th of February and she is getting her money this week and her money was approved within days! How does she get her taxes way before me? Reply My status changed last friday to have a deposit by the 25th tomorrow…must mean will be deposited on the 25th because still haven’t received it. Do they send refunds other than wednesdays? The Bank does not see any pending deposits yet. Reply Hi Lisa – I am able to order by mail by account tax return transcript but not my return transcript, do you know if that means my return has processed? Thank you (I am one of the returns that got resequenced and have to wait and new 21 days, irs told me the computer made an error and then when I called I was resequenced) Reply I know it’s been a while, and you may not even get a notification for this response, but how much longer did you have to wait? I was resequenced THIS year on 3/1/19 and have to wait ANOTHER 21 days after the initial 33 I ALREADY waited… I’m hoping my refund will be deposited soon, but I can’t find squat on receiving a refund after being resequenced. Reply I filed on Feb. 2 was accepted and recieved same day. Spoke to the Irs after checking my bank and was told there is an error on my return and they will not say what the error is. Now I have to wait another 6-8 weeks for my return….. Thanks Turbo tax! Reply Filed on 1/30/2015 was accepted same day its been well over 21 days called no bars just saying still processing a due date will be available when ready called irs said there was an error i have ro wait 6 to 8 weeks ughh need this money bad Reply Filed on and excentedo on January 26 received state a 2 weeks later still waiting on federal my 21 day was up onew the 16th of Feb irs told me my return was in error message but can’t not tell me the code said I have to wait 30 day from the date to either receive a letter if they need more info on my return or it will be how can my return be Flagg and they can’t even tell me what it was Flagg for the tax advocate does not help they just transfer me to the irs again I filedownloads as early as I could because I needed my funds and to get the run around about my refund is crazy they said on the news that 800,00 people were affected by the obama health care I had Obama care for my 2014 I asked if I was affected they said no how can you say that if you don’t even know why I was Flagg and TurboTax knew of this as well weren’t tax payers notified. Reply If the turbo tax refund tracker shows a estimated direct deposit date of 2/25 but the where’s my refund app doesn’t what does that mean? Will I get my money tomorrow or not? Reply TurboTax Lisa ; I filed on Feb.3rd and was accepted later that night,the bar was there now it’s gone and all it is saying is it’s still being processed and a refund date whenever will be available but my expected refund date was from feb.4-24….what is going on and how much more longer do I have to wait for my refund?? Reply my Fed was accepted 2/4 and hasn’t changed from just accepted. never had any bars or a date set. tomorrow is my 21 days. it’s frustrating because I need it, and can’t get any info on it Reply It has been 21 days and I haven’t revived my refund and do not have a date on them either what do I do Reply I filed my taxes on 2/6 and it still says refund processing!! I have it set up DD and Everyone else around me has gotten their taxes and I check the mail daily too but I haven’t gotten anything from the irs. I keep thinking I did something wrong but I don’t think I did and everything is right with my bank also! Is anyone else still waiting on theirs and have filed that day?! Reply filed my taxes on 2-5-2015 still says processing Reply Hi! My husband and I filed our taxes on February 4 and they were accepted on February 5. Up to February 22 we had a status bar reading return received and on February 23 it says your return is still be processed. We are in financial hardship and it is taking forever. What is going on? The stays bar and the topic 152 are both gone and it isn’t giving us anymore information. What should we do? Reply The IRS website says my tax return is still being processed, and my turbo tax profile says it’s been accepted. What is the difference? It’s been almost a month now and my status hasn’t changed at all. Reply I filed my taxes on Feb. 5Th they were accepted on Feb. 10th how long before I receive my card and my taxes? Reply I filed my tax return on the 3rd of February it was also accepted the same day but when I go on the Where’s My Refund website to check the status of my return it says still processing. February 24th will be exactly 21 days can somebody please tell me why I do not have a return date yet and why is it taking so long or when can I expect my refund..this has never happened..I have friends that filed there tax return weeks after me and are about to get there’s this week but I have no date at all and why is there no further information about my return or why is it still in this stage after 21 days or what I need to do to get my tax return and it’s so hard to get through to a live person to discuss what is the issue(s) that is prolonging my return I need answer’s and help please Reply I filed on feb 3rd and was accepted February 3rd. And tomorrow would be my 21 days and still no tax refund help Reply I received my state refund about a week, maybe sooner, after I filed. Am I gaurenteed a federal return? Because I haven’t received it yet and its been almost 3 weeks. Reply if you are falling on hard time call this number for a tax Advocate that who i call and i should have my money and 3 weeks on less 1-877-777-4778 they will only help you if you have hardship like if you can’t pay your ren’t or bills or car note you thinks like that just give them a call..i hope this helps. Reply If you won’t to talk to a real person call this number 1800-829-0582 ex633 or 632 i am the same boat file on the 1-24-15 NO MONEY NO BARS.. Reply My tax return was accepted on jan. 31 for direct deposit. I still have not received it. Is there a number I can call to talk to an actual person? Reply Has anyone received a letter from IRS asking for proof of the healthcare form 1099? If so do you have the fax number available? Reply I sent out my taxes jan 22 and haven’t got anything yet… It’s been more than 21 days… Is there a hold on people’s taxes or its something else?? Reply I received my Federal Refund 2 weeks ago, but have yet to receive my State. How can I figure out what is going on?? Reply Hi Nancy, You can call your state department of revenue. Thank you, Lisa Greene-Lewis Reply My bank did not except my girlsfriend direct deposit of her refund and it says that a check will be mailed. I tracked it on Where’s my refund and it says check will be mailed by 2/23/2015 which is today. Should it be mailed today or is this just a date that they will try to mail it by. Im just wondering how accurate the website is. Reply Who do u bank with Reply I filed my taxes on February 3rd of February on TurboTax it was accepted now it’s Saying its still being processed and a date will be available tomorrow the 24th of February will be exactly 21 days I’m wondering what’s going on with my return how come I don’t have a date of when it I will get it back can you please tell me what’s going on or what I should do Reply Where’s my refund guys today was my refund date but I didn’t receive it can someone tell me what’s going on its being mailed will it take a couple days someone I’ve been waiting for a while Reply I filed February 6, last week the “where’s my refund” said my refund will will be here today February 23 I checked this morning the website gave me this message “There is a delay in processing your tax return and your expected refund date may have changed” am I be audited please tell me something. Reply I filed my taxes on 2/1/15. I called the IRS today (after my 21 days… and good luck getting ahold of anyone!!!) I spoke to a lady that told me the my tax refund was placed on hold and went to get her supervisor to tell her why. When she came back on the line she said it was because I have education tax forms from college (1098-T or 1098-E). She said due to people lying on their taxes last year ALL taxes with education forms have been placed on hold until the IRS recieves all education forms form the school. She said the estimated date that the hold would be removed is the middle of May!!!!! I never recieved anything telling me what was going on! I am not happy at all with taxes this year. A phone call or letter would have been nice!!!! Not looking at waiting another 3 months to get my return!!!! If anyone knows anyway to get it sooner please help!! Reply I have been trying to logon to turbo tax since yesterday to know avail, is there a problem with this proccess? Reply Hi Sam, I just tried logging in using my email and password and I was able to do so. Please try again. You may see additional prompts that ask for more information in an effort to secure your information, but you should be able to get in. Thank you, Lisa Greene-Lewis Reply Hello lisa I lost my refund bars and now it’s saying your taxes are still being processed a refund date will be provided when avilable any reason why this is happening help me out! I filed on the 3 approve on the 4th was fine until about 2-3 days ago Hello turbo tax Lisa, I am writing to see exactly when I will receive my refund through mail. In the beginning I had it to be sent to my account that closed unexpectedly and the bank rejected it. I was told that it was being mailed out on Feb.18th to my home address and I have been looking for it since. So I was wondering exactly how long would it take. For the people that had a direct deposit date your taxes has been direct deposited but your bank sent you refund back to the irs for fraud reasons and now you gotta wait I got a letter telling my this after almost a month waiting now gotta wait 3to4 weeks Reply Do you have a number i can call because i cant speak to anybody just the automated machine… And its has been over a month and i havent recieved my refund or nothing… Reply I did my taxes on 26 of February the irs sent my refund direct deposit my bank sent it back to the irs know I gotta wait for a month for a paper check Reply Hi I did my taxes with turbo tax and it says I will recived it by feb 25 direct deposit and I received some if it today but the whole amount, and I don’t know why but when I look at irs. Gov its says it still have not been sent so should I wait til wednesday to see if get the rest of the money 💰? Reply Hi Demi, Yes, I would wait until then. If there was an adjustment made you will receive a notice from the IRS through the mail. Thank you, Lisa Greene-Lewis Reply Hi so my return said it should be sent to my bank by the feb. 24th , I just checked and irs.gov says it’s still not sent, can I expect it to potentially be there today? I was told i would recieve my refund on the 6th of feb and i did get some of it back. Wheres the rest? lisa now you cant even get through to the irs due to high vol, I cant get an answer from nobody nowhere, I am so upset what can I do now? Mine still says processing and I was accepted 01-29,does this mean there is a problem? just wondering what day you filed and got accepted..? i filed jan. 31 and still havent got a direct deposit date.. Reply My return got accepted on 2/2/15 Abf I was set up for dd. I was suppose to recieve it on 2/17/15 but now it says it’s being sent by mail and won’t be sent till 2/26/15. Why did this happen and how long do I have to wait to get my check now Reply And** Reply Hi Moe, The IRS will send a check if they find the account listed for direct deposit was closed. The IRS is also limiting the amount of direct deposits that go into one bank account or on one debit card this year to 3. Thank you, Lisa Greene-Lewis Reply Today I finally inputed the correct address format to get my transcripts got all the way through the process just to get a response that said,”Contact Identity Protection Specialized Unit” my transcripts are not available. I have been using turbo tax for 5 years now and never had an issue. Will call them tomorrow. Almost positive won’t have my money for another month at least because of this, this sucks. What exactly does that mean, the IRS is limiting the amount of direct deposits per yr to 3? Wouldn’t one person only need just 1 direct deposit from the IRS? Why would someone get 3 direct deposits? Could you be a little more specific with your answers… it would be helpful. Hi T, Some people may do taxes for their kids or someone else in their household and have it deposited in one account. Thank you, Lisa Greene-Lewis I have never used Turbo Tax until this year, I normally used Tax ACT. I have never had a problem with getting my money direct deposit into my savings or checking. I just checked my status and it says my bank returned the deposit and the IRS mailed the check. I called my bank, they looked it up and it does not show anything was tried to be deposited at all. I checked my federal tax forms and my bank info is correct. Whats going on? Hi…. I checked the status on WMR and on the IRS2GO app…. I had an expected day to receive refund but now its saying I’ve entered the wrong information when I try to check it? Any ideas on why it’s doing this? This was my first year to try HR. I was a huge Turbotax user… Looks like going back. Reply How long have you been working for Turbo Tax?! Sounds like a lie to me Reply HR. never let me down too. Always on time. A friend told me to. Try turbo tax blah should nt have listen to her. . Reply *Update* I filed on Turbo tax on 1/28 accepted on 1/28 with estimated return date 2/17 the 21 day mark. I got my state return on 2/5, direct deposit. My IRS started showing accepted then went to still processing, refund date will be given when available. I finally got ahold of the IRS today, they said mine and a TON of other people’s returns got flagged for ID theft and a person had to look at it. He said it’s up to 8 weeks from the day it got stopped and mine was stopped on 2/13 so I should be getting my direct deposit refund between 3/27-4/10. If I’m in financial hardship and going to be evicted or something bad I can call taxpayer advocates. I didn’t get transferred to verify extra info or anything. I never received any notification something was wrong from IRS or anyone. If you call IRS, press 1 for English then 2 then 2 then and so on or you won’t get a live person. IRS -1-800 829-1040 – You can’t call until it’s past your 21 days since your refund was accepted. Taxpayer Advocate – 1-877-777-4778. Hope this helps, I know how stressed I’ve been and still will be waiting but I’m glad to have some information why. Reply how do you reach a live person? Reply I still cant get a live person and it has been a month now Reply So do I call them to verify who I am or will they just process after a certain amount of days Reply Did the returns with education credit earned income and business deductions get held back in the processing. Filed and accepted forms on 2/3/15. States refund expected on 2/26 15. Well what’s the hold up this year. Last year I was forced to file by paper with police reports and affadavids for id theft. Why is it late this year. First yearfor filing with Turbo Tax and used direct deposit. I don’t get it. Thank you Turbo Tax, but please find and get me my refund. Reply I am also still waiting for my DDD. I filed on 1/28/15 and was accepted on 1/29/15. Still just showing processing. No bars on the IRS page, nothing. Called them last Friday 2/21/15 and they said that they didnt get my return until 2/3/15 and that im not past the 21 days. So they recieved it 4 days after turbo tax said they did. So hopefully something will happen this week. I will call 2/24/15 if the bars are still not showing…Its been a frustrating tax season this year so far…. good luck everyone. Reply Please let me know your status with the IRS I used turbo tax and on the same dates as yours. saw the status bar the first week and then it went to processing. call the IRS I cannot reach a live person any suggestions. Reply Wats the number u called to talk to a live person Reply how can your taxes be processing for over two weeks, I just don’t understand. files feb,6th and it still say processing! Reply I did my taxes on 1-28-15 and it’s still processing, its been around 25days now,so I called and the rep said some used my social back in 2012 and that I worked at a place called Crabby Mac in Georgia. .I never heard of that place so I had to do a Afivata and coups of I’d and social.now who nos how long that would take.. Reply i filled on 1/23/15 and i still have not received my refund it says that its pocessing still … should a worry ? Reply I filed 1/24 mines says your refund is still being processed a date will be given when available n I haven’t been sent any notices Reply I filed on 01/30…I just started checking wmr last week..says processing ..no bars and will be given a dd date when avail,…no letters from irs…I try to get thru and cannot get a live person I went to the irs yesterday. I was told they are reviewing claims more than once because of prior years, refunds were just being submitted and they were just approving them. So now they are taking longer across the boar. there are Tons of people who are in the same boat. Including myself. I filled on the 2nd of February it said accepted and received on the 3rd of February,I CHECK wmr and it says still processing no status bars (never had status bars) I called irs Friday and she told me to call back on the 23rd when it will be my 21 days I called this morning to be told that my refund went into review and came out of review on the 17th but is still processing the lady told me to wait 6weeks… Has anyone had this problem before or is going through the same thing that has better information or good news.. Someone help!! Reply Same thing I’m going through Reply I filled my taxes on like 1/13/15 they processed it on 1/14/145 well about 3 days later I check the where’s my refund site and all the bars were gone and all it said was your tax return is still being processed and a date will be given to you when available…..so it said this for about 2 weeks and then I check just happened to check it really late one night and they said that they had accepted my return and it give me a date. My check was sent out on the day it was said and it’s on its way here!!!! Hope it does the same for you Reply I filed on 1/29 & was accepted w/n a hour. Went from having one bar to none to tax return still being processed, expect return date when available with all other areas showing (ss#, refund amount) until 2-16 still stating refund still processing…. But now with tax topic 152 & refund amount gone, smh & lol. So on day 22, 24 & 25 I called IRS…still processing, 2. System error 3. Internal issue…geesh!! So finally I said 4get called Nat’l Tax Advocate was eligible for advocate but my return is being processed, accepted on 30th, there is no errors, projected refund date is the 9th. So I have my fingers crossed, has any experienced this…… How long between sent date and date you received? Just wondering mine was sent 2-20 Sent on 2/2. Approved on 2/4. Back to “processing” on 2/8 Call Tax Advocate program they are great for getting qualified tax returns back quicker than 4 to 5 months. Good luck. I hope I am not in same boat as you. My filing is still in processing stage and the 21 days are almost up. Thank you. Reply Mine was filed on the February 2nd too. I also haven’t recieved mine. It still says its processing. What number do you call to get a live person at the other end? The numbers I’ve called have all been automated with no choice to talk to someone live. This is my first year trying turbo tax. I’ve always used H&R and always received my taxes deposited quickly. I will probably go back to them next year. Reply I was told the same exact thing. I’m extremely confused Reply I filed both got accepted on 1-29-2015 was ti go direct deposit got fed back in 7 days but state nothing yet state says was approved on Feb. The 3 rd but has not went into my back yet but other people that filed the same day has got there’s 2 weeks ago ? Reply I filled with turbo tax and was accepted on 1/22. Since then my wmr bars have disappeared(for weeks) and states my refund is being processed and a date will be provided when available. I’ve been patiently waiting and now the 21 days have up. What should I do to find out what and when I can expect some kind of update? Reply Sorry it was accepted on 2/2/15 actually Reply My federal came on 2/13/15 and I filed on 2/5 my state was received 2/6/15 and its still not here #whats going on Reply I have been trying to track my refund all night but the code I have been sent to use is always rejected as being incorrect and it is not. How am I supposed to use this tracking feature if I am being incorrectly blocked? Would take less time to just call the bank. Too frustrating to bother with and not the least bit helpful. Reply We filed our taxes through turbotax on Feb 5th got email that it was approved then on the 6th we received another email saying it was rejected because someone had used my daughter’s ssn this has never happened to us before! So we had to mail our returns in on February 9th how long will this take now?? Reply Sorry about the spelling errors its because im typing on the phone. Reply Ok guys so hdre it . For many of u with issues. If u put ur bank info in incorrectly u will get refund via check and it wont be deposiyed the correct day; same goes those of u who used an account with a name different than your own. Also you paid out of your refund for your tax preparation then your refund got your tax preparer before it goes to u, hence causing a delay of up to about 5 days. If you file paper not electronic it will take longer. If you are audited in process then yours will take forever weeks of processing.If you put alot of incorrect it will take more time as well. Now the guy who goy a direct deposit but didnt recieve refund on date. This either because your information wad wrong and they haf to papet mail wich takes like 2 more weeks or your preparer is taking thheir fee from the refund and will direct deposit refund to you after.This is why I do mine myself for via turbo tax. I filed february 9 it was accepted the 10th and deposited 18tj of february. I filed for free so no preparers had hold my refumd and obtain their fees. I saved time and money. With a little efgort and research you can do the same. Reply And don’t forget if you got insurance from healthcare marketplace it can be held up for the 1095-A form that is what happen to me they needed me to send in a copy. But just got my letter after waiting 3 days past the 21 day wait now it will be a 6 to 8 week wait I bet. Reply My refund says that it was accepted and deposited into my bank account on February 11, 2015 when I have no bank account any more! I clicked on wanting a Netspend Visa Card and apparently Turbo Tax defaulted to using my old bank account information from last year and I can’t even remember what bank that was to be able to call them and ask them if they have a deposit pending or not. I would like this error taken care of and even if you have to issue me a check and mail it to me I will wait so you can fix this and get it right!!! But please look into this! I have NO income and am about to be evicted have filed for disabilabity due to medical issues. Reply Hi Kerrie, We can’t look into your account or change your information for your security. The IRS will mail your check we don’t approve or mail the tax refunds. Hopefully you will receive it soon. Thank you, Lisa Greene-Lewis Reply I filled on 2/17/2015 and was acepted on the 18 is the 21 and they haven’t approved it as yet, I hope everything is good with my refund Reply My last comment is “still awaiting moderation” from Feb 12th.. Go figure.. Hey, TurboTax, people are complaining yet you lay in silence! What is all the delay, is it because of the fraud being investigated for some returns through TurboTax? Is the hold up the IRS or TurboTax? It appears the IRS has put a “pause” on all TurboTax filed returns and are offering NO explanation. As a customer of TurboTax, I expect an answer from you, as ultimately YOU are responsible. Please advise us ALL what the delays are about. Thank you Reply Hi Jeff, As you see by this post many comments have been moderated. No, the IRS has not paused taxes filed using TurboTax. You will also see there are people who filed via other methods who are waiting for their refunds as well. There are many reasons tax returns can be delayed. Please see IRS FAQs for more information on why a tax return can take longer than 21 days http://www.irs.gov/Refunds/Tax-Season-Refund-Frequently-Asked-Questions Thank you, Lisa Greene-Lewis Reply I filed on February 1 2015 it was accepted on February 2nd and my federal return still hasn’t been processed but my state has. Why is it still not processed? Reply Feeling a little irritated over my tax returns this year! I filed my taxes on 2/9/2015, they’ve been received and approved, but are still being processed (not impressed). I just wanna be able to talk to a live person, to get this figured out! Any suggestions? Reply I filled on the 9th of February and it is still being processed this is the last time I will ever use Turbo tax it is the worst experience I have ever had filling my taxes and I will NOT recommend you to anyone all I want is a date of refund and you can’t even give me a answer on that very pathetic for a so called professional tax prep software Reply Hi Clifford, We help you properly file your taxes and transmit them to the IRS, but we don’t review or approve your tax return so we can not give you a date when the IRS will issue your tax refund. Thank you, Lisa Greene-Lewis Reply It’s not just Turbo Tax. I went thru H&R Block and my return was accepted Feb 3rd… still nothing. It’s the IRS that is taking forever. I wish I knew what was taking them so long as well. Reply I received my federal in 7 days but my state is saying needs further reveiw may take 90 days respond to any correspondents I may receive well I haven’t received any it’s been 30days no change FRUSTRATED!!!! Reply What’s breaks lssue #8 ?? Reply Well I found out what is going on with my 2014 refund. .. on Thursday February 19 2015 my tax return just got loaded in the system for processing. …by the IRS. …mind you I filed my return on the 3rd of February. ..turbo tax wasn’t of any assistance with trying to help me as a consumer. ..i just checked my IRS transcripts until I seen a change in status. …and to now further complicate the matter I have a IRS code 570 account freeze on my account….and no other codes outside the typical code 150 and 806 that every taxpayer has ….but all of a sudden a 570 additionaI action pending on my account….with a $0.00 beside that…ihave been filing electronically for years. ….in particular with Turbo Tax. …so this hold can take 1 week to 2 months to be lifted. …so thanks turbo tax for your lack of professional help and people like at Turbo tax Lisa Greene – Lewis …for your general reponses throughout the threads about. ….. “Many TurboTax customers have received their tax refunds”….. and TURBO TAX Robbing me for 160 dollars even though I am not getting my return. ….you all at Turbo Tax should research what is actually being asked and not pick and choose what you want to respond to. … Reply I used turbo tax every year and I have never had this problem. I filed on feb.2nd and still no refund date. It started off with the status bar and then it was taking away. Now it just says it’s still being processed. Anyone know why? Reply I filed my taxes with turbo tax i received my federal on February 18 but i still haven’t received my state do you know wants going on. Reply I was supposed to receive my direct deposit on feb11 my bank received it and sent it back to irs..when will I receive my check and will turbo tax reimburse me for direct deposit fee Reply I recived my federal tax by Direct deposit and still havent recieved my state tax which was issued 2/13/15 why hasnt the money been added to my account yet? Reply Turbo tax sucks… NEVER AGAIN! Filed on Jan 30th and same day accepted. 21 days is up still no refund.. Reply I did my taxes on January 2nd it was excepted on January 13th today we February 21st still nothing I keep calling jackson hewitt but that man that did my taxes dosent know anything but he sure had his hand out for me pay the 320.00 up front Reply I filed on 2/3/2015 and they said I was approved and everything and it keeps saying still being processed what us going on filed with h and r block and I don’t bought something wrong have received no letter or nothing somebody please tell me what’s going on can’t get through to no one at irs Reply Go to your local IRS, they’ll tell you what’s going on Reply Call the irs and speak to them Reply I filed my taxes on February 6 the IRS web sight states my refund was sent to the bank on Febuary 19, 2015 I logged in to Santa Barbra tax products and they say they have not received anything from the IRS. I just want to know where’s my money. Reply Hi Aj, It can take the bank up to 5 days to post your refund. Please check back with them. Thank you, Lisa Greene-Lewis Reply I posted this before and figured id post it again since i see a lot of comments/ concerns about this. i myself filed on 1/22 got rejected, refiled on 2/5 then accepted on 2/6. My bars disappeared on 2/8. Tried to order 2014 return & account transcripts on 2/19, they weren’t available. Tried again on 2/20 they were finally available, meaning my return was processed (i was able to view my account transcripts that shows if they made any changes to your refund /return). The transcript is a short break down of of tax return. Then on 2/21 WMR finally updated and the bars appeared again with a DDD of 2/25. So just because the bars disappear does NOT necessarily mean it is bad it just means they are actually working on your refund! Here is what i found about WHY the “bars or tracker” disappear. Does the “wheres my Refund” always display my refund status with the tracker showing the three steps? No,In some cases the tracker graphic will not be shown if your return is being reviewed prior to step two: “Refund Approved,” and instead an explanation or instructions will be provided depending on the situation. This can happen even if you previously checked Where’s My Refund and it showed the status as “Return Received” along with the tracker. In these cases be assured that we have your tax return and we are processing it. Please follow the directions provided by Where’s My Refund?. Otherwise if we need more information we will contact you – usually by mail. If we send you a letter about your return, please follow the instructions in the letter as soon as possible. You can find this information on the IRS website: http://www.irs.gov/Refunds/Tax-Season-Refund-Frequently-Asked-Questions HOPE THIS HELPS 🙂 you should also try looking for your transcripts(via online is the best way..they give you two options- mail or online to view transcripts)..i posted the link for that as well if you cant find it Reply THANK YOU for posting this!! I have been able to view my transcripts online for a while now (never tried checking before but when I did it was available) but WMR still says “processing” with no DDD and no bars. I filed on 2/5, accepted on 2/6 and my refund is supposed to be deposited by 2/26, so this makes me cautiously hopeful. Thanks! Reply How do you review your transcript? This has been a great post but I am wondering why when I have called and gotten someone on the phone twice, both ladies told me they did not receive my refund and I would have to re-file, when I did re-file the next day it was rejected stating that I have already filed, so I called the IRS I.D. theft line, a lady over the phone told me that they did in fact receive my refund and that is was processing and to just give it time, now my status bar has disappeared, I do not have a transcript for 2014, and I am truly tired of all of these games. I know now that TurboTax nor is any other tax prep. company involved with this craziness. It is IRS all the way… A lot of people are going through the same issues including myself, no one is to blame other then the IRS/Government they knew that Obama care tax forms would have to be filed with the 2014 taxes and that this would be the first year having this form filed with a person’s taxes and they decided to do a budget cut lay of IRS workers, and play these mind games with people not to mention treating us terribly because we re-elected Obama. In all honesty I will be voting for the next Democrat this does not change or break me playing these games will not work out for them in the end. It’s not Turbo Tax or any other tax company it is our government. Also the tip of getting your transcript online may be a great option also for you. http://www.pronto4tax.com/~pronto4t/tax-news/pronto-tax-blog/152-how-to-get-through-the-irs-phone-chain-to-talk-to-a-real-person http://www.irs.gov/Individuals/Get-Transcript PEOPLE PLEASE LET OTHERS KNOW IF ANYTHING CHANGES AND I WILL DO THE SAME. Reply I’m sure this will get moderated like my other post not sure if anyone is seeing them but I got my letter from IRS asking for a copy of the 1095-A healthcare form and luckily you can fax it to them I have the number but you need their cover sheet that has you fill in some blanks. If yall want the fax posted just reply back and I can do that but not sure about the cover page. But If you have a 1095-A that is why your taxes are held up and that is what they want. Hi…what fax number do Ineed to fax it to…anyway you can give me a copy of the fax coversheet? The fax is 866-682-7451 I just noticed the cover page has tax payer info on it like ssn and IRS codes so copying that may not work but make a cover page with your name date sending ssn the tax period and your contact info and times you can be called Sorry I put wrong number here’s the fax 855-204-5020 Okay I just heard frI’m my cousin who works for IRS. she told me that tmany people are I n the same boat a lot due to Health care Regorm. So please be patient refunds are being processed but tyre taking a little longer to complete. I still haven’t gotten mine yet either… Reply I have not heard if i was accepted or not…all i now is the taxes have been filed two weeks ago..and the irs cant provide me with any information regarding this years return, Whats going on?? Reply My taxx refund sayed sent on the 19th now it is saying delayed on the 21st please explain what is going on please Reply Wow! Well On My Journey Of Trying To Find Where My Refund Is First I Filed On 1/23/2015 Was Accepted On The Same Day…E-filed With Turbo Direct Deposit…Recieved My State Refund 2/19/2015…Still No Sign Of My Federal Still *processing* Called The IRS…..Was Told Couldnt See Anything Wrong..Sometimes There Pulled For further Revu..Yada..Yada..Yada..Wait A Couple Of Weeks If You Hear Nothing Call Back..Basically Get Off The Phone Were Busy…No Valid Answer At All…Checked My Transcripts Shows N/A….All Around Its One Big *Stall* Game..Frustrating? Oh Yes..Unless Your Independantly Wealthy..Which Im Not An Most Arent,An Us Tax Payers That Rely On Years End ,To Fill Financial Obligations That Need To Be Payed…As My Mama Said Everyone Hasa Story…But When You Pay Good Money An Do What Yor Suppose To Do The People You Hire Should Fill There Obligations An Run An Fix Things Where You Can Obviously See Whats Broken Instead Of *Passing The Buck*Im Not Talking Turbo Either Im Talking This Whole Tax Process..End Of Rant…Sincerley *Waiting In North Carolina* Reply did you receive your refund yet… I field the same day 1/23/2015 and got the same response. I got my state refund back 1/30/15 but have yet to see federal return. *California* Reply I go to check my transcript on the irs website and get the system cannot verify your identity to access your requested application at this time why is that is this bad Reply Update: i was able to get my 2014 transcript yesterday (WMR was not updated yet, still said processing ). I checked this morning and now i FINALLY have the bars back and a DDD of 2/25! I filed originally 1/22 but was rejected and refiled 2/5 accepted 2/6. So if you want to know before WMR updates check and see if your transcripts are ready, if they are then your return has been processed. Hope this helps 🙂 Reply Oh and i filed with turbo tax Reply FILED MINE ON 2/5 GOT ACCEPTED 2/6 NOW MY STATUS ON WMR BARS HAS WENT AWAY AND SAYS STILL PROCESSING AND DATE WILL BE AVAILABLE WHAT DOES THIS MEANS Reply I got accepted on 2/13 but haven’t gotten approved but everyone else received theirs that filed on the same day I called to see what’s going on and the irs said they couldn’t find my refund why is that if anything was wrong with my refund would they have told me then should I be worried? Do the irs send direct deposits over the weekend so many questions this is my first time filing nice job turbotax never again Reply I got my federal and not my state Reply My taxes were accepted on Feb 2nd…its now the 21st and no sign of when my refund will be approved…also cant seem to get through to IRS to find out if something is wrong…i have friends who used turbo tax, filed around the same time as me and recvd there refunds weeks ago…can someone please assist me in finding out if im waiting in vain??? Reply My husband and I efiled with direct deposit on 1/27. He also filed injured spouse. (I have an old student loan debt, but have been stay mom for 11 years and all income is my husband’s.) It has only been 26 days, but Where’s My Refund is now giving us a DD date. (woot woot for not taking 11 weeks!) My question is if the IRS made changes to the refund amount, will it change on the WMF tool? Because our amount didn’t change at all and I am wondering if we are still getting the full refund or I some was offset? I have not received any letter yet about an offset. Reply Having same issue. Accepted on feb 6 and still says processing… Never had this issue before… Reply I finally got bars back again and refund approved and I sh have by February 25th!!! I guess me calling and answering all those identity questions helped Reply When did you file? Reply What number did u call ? All I got is like answering service frustrating! Reply Did you call on your own or did you receive a letter….. Reply What number did you call, and how long did it take for you to get your bars back? Reply So you called in to answer identity questions? That is odd. Were you in receipt of a letter indicating you needed to do so? Reply I didn’t receive a letter to call in either. I called in to find out my my wmr bar went away and they said I had fraud alert. I FILLED WITH TURBO TAX AND RETURN WAS ACCEPTED ON 2/3/2015 BUT STILL NOT APPROVED. NOTHING HAS CHANGED SINCE IT WAS ACCEPTED? IT HAS NEVER TAKEN THIS LONG TO RECEIVE MY REFUND BEFORE. WHAT MIGHT BE THEPROBLEM Reply I’m thinking we will find out in the news here some day soon. Too many people are having this issue. I was accepted on 2/2 so I am in the same boat. Also here is my comment from another entry: Try 800-829-1040 press the following prompts: 1,2,2,4 then 1. However I did this today and when I was finally routed to the right section the computerized prompt informed me, “Due to an extremely high call volume about your specific type of tax situation (Filed, status bars, and then “will notify you when available”) we cannot take your call at this time. So I’m assuming the problem is bigger than anyone wants to address yet or put out in the news. We shall see. The prompter encouraged me to try calling back on Wednesday. Today is Monday. Reply got the same thing today as you Archie. 20 minutes of transferring just to get high call volume we cant take your call at this time? something is up? been over 30 days for me. I will be homeless by may if this keeps up. Did u file turbo tax? Reply Hello anybody if u filed your taxes on the 7th of feb and all it says is it was received doesnt mean it was really received i filed the 7th but it really wasnt received till the 10th it was approved on the 20th my ddd is the 25th . Hopes this helps anyone. Reply Mine was accepted but not approved I filed on the 7th Reply Thanks alot Latoya! Reply Hello, I received got my state refund deposited to my account already a week ago but my federal. Do you know by any chance why it’s taking so long? I thought my federal would come right after. Reply I Checked my status on the 14th of feb and was approved and that my refund should be sent to my account on the 19th of Feb here it is 21 of Feb nothing has been deposit. I talked to my bank they have no information of a deposit. Im not sure what’s going on totally confused never happened before. Reply I am in the sam boat any luck yet? Reply No it says processing but I was sent s letter I was accepted on 1/12/2015 with a date of 2/10/2015 for refund . well here it is 2/21/2015 and the bars went away and all I get is refund is being prossed we will inform you when a refund will be available no more turbo tax for me. this is why there was a class action suit. turbo tax sucks Reply Hi James, The IRS approves and issues your tax refund. Many TurboTax customers have received their tax refunds and there are also people who have posted here that prepared their taxes using other methods and have not received their tax refunds yet. Every tax situation is different. Thank you, Lisa Greene-Lewis Reply I fill with turbo tax 1/30/2015 and nothing happen today is the 22 day and nothing still in proces This will lose a lot of customers I’m done with turbo tax well I cant get an answer any where I called the IRS nothing? will be over 30 days I tried for my transcript and it is not available? have no clue what that means? this is bad I never had a letter or nothing sent to me. Lisa, I filed using turbo tax this year. I have a extremely straight forward tax return using 1040ez with one source of income from the state I live in. I have already received my state return and they acknowledged the incorrect turbo tax return and adjusted it to where IS correct. I cannot think of any other reason, other than all of the news about turbo tax being investigated, why my return would be delayed (filed Jan 30th / today is the 23rd of Feb) as it has been. It’s not even a very large return and the federal was accepted Feb 2nd. Now it shows the same quote that everyone is talking about, “Refund date will be provided when available.” This after the bars disappeared. There has to be something more to this. Hi Archie, TurboTax is not being investigated. As you can see from other comments there are people who filed using other methods that are still waiting for their tax refunds. Thank you, Lisa Greene-Lewis Lisa I can understand everyone is different but getting the same results I file on the 24 of Jan accept same day expected date was 25jan-14feb as soon an the 20th day of the 21 mark bars disappear so on Feb 13 no bars and its the 23 still no bars I have no indication to what’s going on no message no letter no nothing call IRS can’t talk to anyone can u be kind and give me so input please How many have NOT received their refunds? I use turbo tax on my own every year for the last 5-6 years and I never had a problem until this year. I will not receive my refund until the 20something of March. Hopefully right before my birthday which sux. Apparently the IRS has to send my whole refund to my bankruptcy Trustee then the rest of it goes to me. Me. Accepted Jan 26th. Still nothing. I filed on 1/30 mid afternoon was accepted an hour later. It is now 2/21 and WMR says it’s still being processed.I’ve never waited this long and funny thing about it is I already have my state refund back never had state come before federal ever!!!!!!! I am trying to call the IRS and have got nothing but at recording does anybody know a number that can be called where you can talk to a live person? Reply My bars were stuck on processing… Then on the 19th…. Bars went away and I see the same thing you do! Is there anyone else with this issue besides us. Yes turbo tax Lisa… We are aware it’s not u or turbo. I didn’t even file with turbo tax…. Some people just need help looking for answers!!!!! Reply Heather I am definately having the same issue.I filed on the 19th and it still says received and is processing and should receive within 21 days, I didnt file with turbo tax and i guess im getting a little releif that im ot the only one having this problem, my girlfriend filed the day after me and she lready got her state and su[pposed to get her fed by satI dont know what the hell is going on but they need to fix it QUICK!!!! I dont think.its turbo tax i went to hr block and im.having trouble.my.brother went to.jackson hewit and he havin trouble alot of ppl dont know that the healthcare bill.is slowing taxes down we had to get a paper from the healthcare marketplace and then get a paper from the irs and send them in 2getha and then that takes anotha 6-8weeks. Reply Im going threw the same thing the exact same thing bars went away and trying tocontact the Irs is impossible Reply I got accept on the 12 but didn’t hear nothing else what Goin on Reply What does it mean when it says your tax refund has been delayed and the date may has changed? What should I do? When will I know my money is coming? Reply I’m a little bothered and maybe i’m misunderstanding but I signed up for the 39.95 to plan for my taxes and it deducted it twice on my taxes, then come to find out I have to pay an addiotional 39.95 for each state I filed in. All was well at the end since it may have saved me a couple dollars elsewhere, but now my card has not arrived and it was supposed to be here today at the latest. This was my first year using turbo tax in 5 yrs or so, I figured i’d give it another try, but i’m becoming a bit bothered as I am not seeing any advantage. For the little bit extra at H R block I would’ve had mycard on the spot and all would’ve been well as it is every year. I wanted to say something about this 2 weeks ago when I filed but there is not customer service info either i just stumbled onto this email in my promotion box. and this email isn’t even to turbo tax so i dunno if this will even work. This was my msg to the people who take my money for turbotax, still not customer service info for turbotax though, doesn’t look like I’d use them again. Reply Hi Brandon, Sorry about the misunderstanding about the states. Yes, you would have to pay for different states, because each state has their own laws and requires different programing and transmittal to the different state. If you need customer service the number is 1-800-4-intuit. Thank you, Lisa Greene-Lewis Reply checked my bank account and found my state and federal had arrived in 9 days after filing. thanx turbo tax. Reply U lyin Reply I filed my taxes with hand r block on feb 3 2015 and every thing was fine the irs accepted it all the information I gave to irs.gov on the internet was true and all I ever get is no information Reply I need to Amend my Federal.(2014) Reply Can you tell me why bcuz i think.i have to do that Reply I filed on Jan 20th and excepted that day. My return is still in processing 30 days later. I have had zero contact regarding any delays or whether something is wrong and can seem to figure out what to do about finding anything out. Reply Go to your local IRS they will tell u what is going on I did. They found an error on mine. A letter from the IRS is on the way. Hope thus helps. Reply Wow. I am in the exact same boat. No info and my status bar has disappeared from the IRS website as well. Very frustrating…. Never taken this long. Reply I filed my.return 1/20 and the IRS site says still processing. What’s going on? Reply Same issue filed and accepted on Jan 31st gave me a payment date and then change to still processing as of today. Try calling IRS voice prompts……FRUSTRATED.. Reply Try 800-829-1040 press the following prompts: 1,2,2,4 then 1. However I did this today and when I was finally routed to the right section the computerized prompt informed me, “Due to an extremely high call volume about your specific type of tax situation (Filed, status bars, and then “will notify you when available”). So I’m assuming the problem is bigger than anyone wants to address yet or put out in the news. We shall see. The prompter encouraged me to try calling again on Wednesday. Today is Monday. Just so everyone know if not Turbo Tax fault the refund are delay if you check out the youtub sit for irs you will see several news report about last year that the IRS pay out 6.5 billion in fake tax refund and they took a lot of flack for it so this year they are checking everyone that got hit last year and I would say everyone that is sending to bank card like mine liquid or prepaid cards because that is how the thefts get the money. So stop being angry that maybe it takes a few more wks because if someone else get your money it could take up to a year to get it back. I think I will take the few wks long to have them protect my tax refund. Reply I will be angry at who I want to! Reply Hahaha my thought exactly! My money my feelings lmao are you still waiting? Reply Hi Lisa..my check was supposed to be deposited on2-19..so it still may take a few days…please let me know asap Reply I tried getting my transcript for 2014 yesterday and it said it wasn’t available i tried again today and it was available. So hopefully that means something and my return has been processed! I checked WMR & still no change in status, no bar still processing. Filed 2/5 accepted 2/6. Here’s the link below to get your transcripts. http://www.irs.gov/Individuals/Get-Transcript Reply Hey I filled on 2/16/2015 and the refund was approved, but now is saying Your tax return is still being processed. Can you explain to me what is going on? Thank you Reply ******UPDATE******* Called IRS this morning had to make only4 calls and using options 1,2,2,4,1 to get live agent. Was very surprised I actually got a nice one and very polite, anyways find out that I got pulled for mathematical error on Turbo Tax side so thank you very much TT I now have a 30 to 45 day wait for the error team to fix it and the put it back into processing as of now it’s been in for 14 days so I’m looking at 8 March to 23 March. Looks like I may use a different service next year. Reply I have not got not state refund. I need a number to call them. Reply I was told I would get a certain amount and today I saw my bank account and shows $35.00 instead of 5,000. Why? Reply Still have not received federal or state..it’s getting irritating..I’m supposed to be going on vacation next week and want that money Reply Where my federal. Taxes received my state Reply I received. My state not my federal. Need no wats going on Reply I filed mines on February 3 my friend filed a day before me and got hers and I had a friend file a week later and she got hers on Wednesday. …i am running behind on my bills because of me needing this money to catch up…these professionals at turbo tax need to address these issues also and not just the general reponses Reply I did my taxes 1/24/2015 they received it the next day and they have told me it has been approved but on your turbo tax site it says I should get it 2/25/2015 but on IRS site it says still processing what it that about Reply TurboTax is out! Reply What happened to TurboTax? Reply UPDATE After 2 hours on phone with IRS somehow they missed my return!Should have it in 14 days. TurboTax…NEVER AGAIN! Reply What day did you file, that they missed it? I filled Feb 6 still processing. Reply how did you get a person on the phone with the irs. Reply My taxes are saying the exact same thing. Reply Wht numb.did you call I can’t reach no one at all. Reply what number did you call Reply what is the number for the IRS? Reply Did it say still being processed So frustrated!! I filed on 1/28 and it was accepted on 1/29, I got my state return on 2/5 and still haven’t gotten anything from federal. I set it up on direct deposit. The website, phone and app all say still processing, a refund date will be given when available. It said I should have it by 2/18 The 21 day mark but no money and no info. I haven’t gotten anything in the mail with info why. Its says if it’s past the 21 day mark I can call but I’ve called 4 different numbers for the IRS and they are all the same automated system and can’t ever get to a human!! I’ve never had a issue before and I’m getting really mad! Does anyone have a number to talk to a person or know what’s going on?? I filed head of household with earned income credit and a child. Reply I feel your pain I am going through the same issue I filed on the 21st of January they accepted it then they took the message away it said set a date will be provided when available I called them and all they can give me is excuses excuses system era my refund is lost in cyberspace I have to wait 30 days from the day of my 21st day which I should have had my money as IRS states in all of their messages to the customers they tell everyone that you should get your money within 21 days but now its past 21 days they corrected the error in my taxes which was the Affordable Care Act and I still have to wait 30 days to get an answer about why is it taking so long all they could tell me is it is a system error but I do have a phone number for you and make sure that you press the option number one when it says if you received any mail and don’t press anything from there on that’s the only way you’ll get through to a human 18008290922 Reply I’m not sure what is going on either. I am in the same position. We have gone past the 21 day mark and we can’t get a human either! I have called numerous times and I’m just told the wait is longer and they hang up!!! Everyday same thing……still processing. It’s amazing how they say 9 of 10 will get it back before 21 days but yet there seems to be a lot of us 1’s around!!!!!! They can take it but not give it back!!!!!!!! Reply I have the same thing! I was accepted on January 29 and still say processing! So mad here too! It NEVER taking this long! I also filed Head of household with earned income credit too Reply I’m in the same boat I filed the 24 got accepted same date just got my state Wednesday but nothing on federal Reply same here. was accepted 1/29 and ws supposed to have had it 2/19/15. today is the 20th “friday” and nothing. I do know they make deposits on fri. i dont knw whts going on. Reply I’m having the same problem. Did you find anything out? I’ve heard alot of people having this problem this year with turbo tax. Reply Exactly same situation as you. Trying to find an answer ovee the internet. But no luck Reply Try this, it will at least let you get a hold of a human being. (800) 829-10401,2,2,4, and 1 Be sure to mention that it’s been over 21 days and that you have been checking the Where’s My Refund tool. Reply There should be a gap between the 1040 and the 1. Sorry, it should look like this: 800-829-1040. Then 1,2,2,4, and 1. I am having the same issue but I have talked to 3 different individuals over the phone at the IRS. If you click on the prompt that states “Identity Theft” It will get you through to someone, or click on the link below it helped me the first 2 times. I am not saying that you have I.D. theft, but it is the fastest way to get a person on the phone. I hope this helps the only other thing would be to go to your local IRS office and speak to someone in person, call the IRS between Wednesday and Thursday (try to call first thing at 7AM or the evening is a lot better) A lot of people are going through the same issues including myself, no one is to blame other then the IRS/Government they knew that Obama care tax forms would have to be filed with the 2014 taxes and that this would be the first year having this form filed with a person’s taxes and they decided to do a budget cut lay of IRS workers, and play these mind games with people not to mention treating us terribly because we re-elected Obama. In all honesty I will be voting for the next Democrat this does not change or break me playing these games will not work out for them in the end. It’s not Turbo Tax or any other tax company it is our government. Also the tip of getting your transcript online may be a great option also for you. http://www.pronto4tax.com/~pronto4t/tax-news/pronto-tax-blog/152-how-to-get-through-the-irs-phone-chain-to-talk-to-a-real-person http://www.irs.gov/Individuals/Get-Transcript Reply i filed on feb 4 got my federal within a week but still no sign of state. I was able to get on the phone with someone but she told me it needed further review because it was inputted incorrectly. that is turbotax fault not mine. now because of turbotax mistake i have to wait 8-12 to get my money. Reply At least u hav money we all broke and didnt get one b grateful Reply this is side the first year I claim my taxes I was accepted on the 21st of January and now I am under review I’m under stress this is so stressful I can’t believe they could jusShore come out without no when the check is cut to you from your employer those IRS taxes Shore come out without no issues but us to taxpayers are having all these unnecessary issues. I’m just disappointed and sad and by all the stories I am reading I can’t even get a clear answer what are the crazies answers I have gotten from IRS is that my taxes are lost in cyberspace I’m still lost for words still broke it all went to bills. not saying im ungrateful its just unclear when the rest will come My boyfriend filed and was accepted on 2/07/15 and when we checked the where’s my refund on IRS website it showed processing on the scale that says (Processing/Refund Approved/Refund Sent) Well now when we check it, it do not show that scale anymore. It just says Processing and refund date will show when available. CAN SOMEONE HELP ME AND TELL ME WHY IT CHANGED FROM THE NORMAL LOOK? Reply I filed on the 7th mine still says received Reply My refund was sent back to IRS, because my bank account was closed. I just had a new account opened up with the same bank. Can I give the IRS my new account info to see if they will direct deposit again or will they just mail a paper check and how long will that take? Reply Hi Ashley, They will mail the check. Thank you, Lisa Greene-Lewis Reply Dont lie to.us WE WANT OUR MONEY WE WANT OUR MONEY ITS OUR MONEY AND WE WANT IT NOW Lol. Are you trying to start a protest? Relax, dude. You will get your money. Have none of you been paying attention to the news? IT IS NOT TURBO TAX FAULT! it had something to do with the new insurance. Some slips were printed out wrong, and those that were, the IRS has to personally do your taxes, instead of their automatic system. Wouldn’t you rather wait a little longer than not receive your money at all? The IRS has also been so backed up . they fired a lot of their employees. Instead of people blaming turbo tax, try blaming the government, or perhaps our super awesome president.. Yes that was sarcasm all we can really do is to wait! Its our money and we want it now pay us now pay us now pay us now pay us now pay us now i.used hr block.by the way same problem Where my money at lisa I filed 02/02/15 My 21 days will be on Moday. It still says processing. Will I get my money ever!! I just need for someone to tell me what I can do or who can i call? Reply hello the irs mailed me a check on February 13 but i still haven’t received it my cousin’s was mailed the same day and she received hers today Reply ****UPDATE***** I called Irs wanting to know why it was still processing. accepted 1/21. After finally speaking to a human being they gave me a phone number to call for Taxpayer Protection??? Okay… Called that number waited another half hour. After confirming it is in fact ME they said everything was okay now and that they were going to process refund……………….SHOULD GET IT IN 6 WEEKS!!!! Good job. Reply How did you get to talk to a live person??? Reply What does ME stand for? Reply What numbers did you call Reply did they happen to tell you if where my refund will start working for us I had the same problem and talk to someone gave all the information was told I would have my refund no later than April 6th but he didnt say if they will change the status on WHERES MY REFUND Reply What phone number did you use to talk to a person? Reply https://myrefund.illinoiscomptroller.com/index.cfm#.VOTG1cnnbqA This is a website i found for those who are in Illinois and want to check that status of their state refund. This system will also email or text you once your refund has been processed, if it has not already. Who knows maybe those in other states have the same setup! Research it Reply It is frustrating to see on TurboTax that it’s been approved, but to have it say they are still processing the returns on the state and irs sites. I was excited thinking that they would be here by now. Now I find myself checking frequently. I think it would relieve so much frustration for your customers if you didn’t say it’s been approved until it’s actually been approved Reply So I filled on th 24thof January it’s the 18th of February and still NOTHING!No updates on the IRS tax tool either. TurboTax was recently compromised with a series of tax fraud & Im guessing that’s what the hold up is this year, only I don’t have time for this foolishness I need my return back days ago. I will not be filing with turbotax next year this is ridiculous. Reply Hi, This is not related to TurboTax. Many TurboTax customers have received their tax refunds and there are also people who have used other filing methods commenting on our site saying that they are still waiting for their tax refund. Thank you, Lisa Greene-Lewis Reply i received notification that my state and federal tax returns were excepted and approved, i filed on or about Jan 25th. i received my state return in about ten days but acording to the where’s my refund status, it says it is still being processed Hi lisa my question is my tax refund already been sent. But my bank account closed before the irs able to do direct deposit what us going to happen now. Please help Hi Melinda, The IRS will mail your check. Thank you, Lisa Greene-Lewis I filed on February 1 and still haven’t received my refund Hi so Idk if my comment posted but if it says it will be sent to my bank by the 24th and irs.gov tracker says it’s not sent could it still shoe up today? I filed on January 20th. Accepted on January 21st. Was told the normal 21 days to deposit. 21 days was February 11th. I’ve tried to call IRS but I can’t talk to a live person. My WMR tool says still processing. I’m really frustrated. EVERYONE who filed after me has already gotten theirs. Help! Reply I found that when you call the 8008291040 you can hit 1 then wait until it starts talking hit 5 and then wait again and hit 3 it will get you to a live person Reply Just wanted to say Ty for the information on actually getting to talk to a real person. I found out why my return is being delayed. Ty once again. Rhonda, what did they say was the reason for the delay? You need to call, it’s the only way you’ll honestly find out.. I have the exact same status with no tax note and just found out there sending me a letter and was told it could be do to the Obama care and the systems not having the updated software for the tax forms and that it may ask me to mail them in. Also wasn’t stated that I was under a review. Hope this helps Reply According to the IRS our federal refund was approved last Friday 2/13/15. So how long does it take turbotax to direct deposit it after it is approved ? This is our first time using turbotax. We switched from taxact and as soon as it was approved taxact deposited the money in the account. Do they wait for it to be sent by the IRS ? Reply Hi Sharon, TurboTax does not deposit the money. Your money is sent from the IRS to your account. Once your refund is sent to your account from the IRS it may take your bank a few days to process the payment. Thank you, Lisa Greene-Lewis Reply Hi Lisa it says my check was deposited to my bank on 2/19…so it may take a few days to show up on my statement? Getting frustrated and worried please let me know. Thanks The website says my refund check was mailed Feb. 13. Realistically, how long should it take to receive my check by mail? I know the site says it could take up to 30 days to receive, but surely it doesn’t take a month for a check to get to kentucky. Is a week realistic? Reply I filed both on turbotax on 1/31 they were accepted immediately, usually i use hrblock but they were saying my employer wasnt efiling the ein was supposed to be all numeric. So i did turbo tax, i got my state 2 weeks ago but my 21 day cutoff is this saturday and today is Wednesday. Its NEVER taken this long on irs website its stuck on accepted. Im relieved to see im not the only one. And I filed before turbotax had that fraud issue, and that only affected state returns. I need my money! Im pregnant and have a 1yr old and havent worked in a month due to complications with my pregnancy, i have bills to pay and im praying it comes soon! Reply Guys…..I’m gonna give it to you straight forward.stop worrying. Now if your going on the emir site and it states your refund is still processing….a refund date will be provided when available…as long it has the code 152 .. Wait until your 21st day. Then call this number 1-800-830-5084 Irs protection number..tell them a rep told you to call. Verify. Your identity with the customer. Service rep. Once confirmed. Your refund will finish processing. Another number to call would be 1-800-304-3107. To make sure you owe an offset. Like student loan,child support,bank,etc. I hope this help Reply Problem is Michelle, I was told by the IRS a couple days ago to call the customer protection line, but EVERY time I call it says “Call volume is too high, call back next business day” and then hangs up. This is total BS. They send my return to a different department and don’t have the decency to call or email me. Typical governmental agency. Michelle, I’ve been calling the “Consumer Protection” number for two days, since I finally got a hold of an IRS agent and they told me that was what I had to do. The problem is…. I get the same recording EVERY time… “Call volume is too high, call again next business day”. This is ridiculous… They send my return to a different department which holds up my refund and they don’t email or call me??? Typical government agency. Thanks Michelle. It has been over 21 days since I filed my taxes, and no refund yet. The message reads it is still being processed and date will given when available. Now, I was audited for 2012, but my audit was ruled in my favor and I received my return for 2013. Is it a possibility I am being audited again. It is very frustrating. Reply Hello I will lIke to know what’s going on with my refund it have been longer then 21 days. Please give me a update on my refund as soon as possible. Thable you much….. Reply Yeah… This is not encouraging to see so many people with the same problem. I’m very disappointed in the service. Reply Hi John Paul, There are many TurboTax customers saying they did receive their tax refund and also others posting who used other services saying they still have not received their tax refunds. Every tax situation is different. Thank you, Lisa Greene-Lewis Reply It’s not just Turbo Tax. This is related to the IRS. I used another company. The IRS is doing this on purpose. It’s all a scam. Reply I filed my taxes on January 28th and they were approved three days later, i received my federal on the 4th but have yet to receive my state, is this normal? Reply Just wondering how accurate the deposit date listed on the where’s my refund is??? I’ve been accepted n approved but refund hasn’t been sent yet and nothing has been deposited to my account. Im just curious as to the accuracy of the deposit date. Someone, anyone pls let me know something. Reply Call this number to see if you have an offset. 1-800-304-3107 Reply The IRS said our return was approved and scheduled to be sent Feb. 11th. Well I still had not received our return today. I checked “where’s my refund” and there is an ! And says they pulled it from being sent to looking it over. Why? Is that normal? We did owe then $2,700 but they deducted that from the return, gave us our new refund amount then pulled it back again. Reply So I finally got a live person today. My bars disappeared a week after it was accepted. Today the lady told me there was an error processing my return electronically so they had to pull it to work on it. So now it’s like I filed a paper return and it’s going to take 6-8 weeks to process. Reply I filed my taxes on 1-19-15 Got federal return back but have not received my state. worried something went wrong Reply I filed my taxes on February 06, 15 with TurboTax, it was accepted the same day by the irs. My status is still in processing mode and I called the irs four times and all they can say is it take 21 days to process. This is my first time using TurboTax and and I will never use them again. Ive used h&r block for the last 8 yrs and have always there received my refund within a week. I know its a TurboTax fault n not the irs. Extremely pissed! Reply Hi, Many TurboTax customers have received their tax refunds and there are also people who used other methods to file who have not received their tax refund. Everyone’s tax situation is different. We do not approve or issue your tax refund. Thank you, Lisa Greene-Lewis Reply That us your answer to ever question Wow this is crazy!!!! I filed on Jan 27th and I still haven’t heard anything. The IRS2GO app says its still processing. I don’t know what’s going on or why I haven’t got anything. Now I see am not the only one. I guess we ain’t gone get anything until the decide. And there’s no way of finding out. Just a waiting game now!!! Reply No you really need to call. 18008291040 opt 1,2,2,4,1 Reply I filed on Jan 21 and got accepted an hour later but still haven’t received my return.. status on the website says still processing. It’s has been over 21 days and I called 18008291040 but it does not give me the option to speak to someone regarding this. Is this happening to anyone. I have friends thug filed way after me and received their money like a couple days later. Reply Same number but opt 1, 2, 2, 4, 1 and you’ll get through, I’m in the same boat, where it says processing, no refund, no tax note, and today was told I was sent a letter yest and it’s a 90% chance that the letter is due to the irs systems not being updated with the latest software for the Obama care tax form and it may require me to send in info. Not 100 sure. Smh, this year is the craziest ever Reply Filed 1/29 and all accepted and notified its on net spend card. However, still haven’t gotten card and they wont return my call. The have over 8k of my money…WTH Reply if i got a date on 19 will the money be there before the 19 Reply I filed on the 28th and if I go to where’s my review or call the auto system and it say the same thing my refund is still in process I have no notification from IRS that they are doing anything with my refund cant get a live person so did anyone else file on the 28 or 29 and have any information as to what is going on? I am so frustrated Reply Accepted the 27th now day 22 called got a person put me through to the individual line and then operator says high volume of calls call back tomorrow… My 21 days was 2/17! This has to be a joke!!! I’m trying not to trip but if there is an issue I have a number listed on my forms they could have called it call instead of having people in limbo Reply I as well filed on the 28th. As you know our 21 days were up yesterday. I called the IRS spoke to a representative and was told my return is under further review. No specific reason but this means it can take until the 4th of march and the 18th at the longest. Well atleast that’s what the rep told me. He said basically nothing is wrong so continue checking the Website and look foward anywhere from now to the 4th of March! Reply I got the same speech from an IRS person when I called the toll free number. I was totally frustrated because I filed on Jan 12th and it was accepted to be processed on Jan 14th however the IRS didn’t start processing returns until Jan 20th. The woman told me that it’s happening quite a bit this year and that with the extra work they have to do this year with the new health care reform and being shorter staffed returns are taking longer. Which I understand but I don’t think they should tell people you’ll likely get your return in 21 days and then when that person checks for an update day after day and doesn’t get anything it’s totally frustrating! I told the lady this isn’t right, I didn’t do my taxes myself I used software so I don’t understand how there could be a problem, she said “mam it isn’t that you did something wrong, it’s that we have more to do this year and less people to do it” Well sorry lady but that isn’t my fault and I would like my return, my family and I are counting on that! uurrgghh The IRS is totally frustrating this year! There’s nothing we can do but wait. I can’t believe it’s going to take 30 days for the irs to send my trustee a letter for my bankruptcy Does the Tax Transcript show any information on possible ddd? has anyone that gave there information to the IRS gotten their refund yet I am still waiting I filed on Jan 28th and then called on Feb 17 and gave information to verify that it was me to IRS but still nothing just want to know if anyone got their refund that has had the ID theft yet. Yes, look at above comments I left Reply Do i have to call because this my first year doing my taxes and i put a routing number for a card that cant receive money only thru my job ! I need help ? it has been accepted aproved and sent but it was the wrong card Reply Hi Brianna, If the IRS has information for a closed account they will mail you a check. If your return was already approved the information can not be changed once it was electronically filed and approved. Thank you, Lisa Greene-Lewis Reply I filed jan 20 2015 accepted jan 22 2015 .. My 21 days was Feb 11 2015 . Today i decided to call and ask because i was curious and upset … Spoke with a rep she said i should have received a letter (which i didn’t) that i was a victim of identity theft and i would need to complete a questionnaire in order to complete the processing …smh !! frustrating because i never received a letter and when i called the identity hotline number it hangs up on me and says there experiencing a high number of calls !!! Reply For everyone who still has a “processing” statement, and it’s been past 21 days, there is nothing you can do and nothing you can find out. It’s been over 21 days for me so I called the IRS and spoke to a representative today, but all she could tell me is that it’s under review. I tried to find out more but she said there was nothing else she even knows. Now, I could call back and get more information if the status changes to something else but, as of now, as long as it still says “processing” all of our hands are tied. I am not happy. Reply Hello I filed my taxes on the 31 of January State has completed their return and sent me my refund what is going on with the Federal refund. Turbo Tax let me down this year after I have been faithful in using your service. Reply Hi i filed my taxes on Feb 10 2015 & It Was Accepted 10mins After. But Whenever I Check WHERE’S MY REFUND It still says Can’t Provide Me With Any Info And To Wait 24-48hrs after Receiving Email.. What Is Going On…? I Just Wana Know If Is Being Processed Or Not Reply Still no update, still says processing, accepted 1/27/15 should be received by 2/17, well here it is still no ddd still no money still says processing and the irs line is high volume so can’t call. I’m pissed Reply How do I find out about my State deposit, when will I receive it? Reply I filed on 1/27, accepted on 1/28 – Still no tax refund. I have no bars and it says, “Still processing”. I have not received a letter of any type. Anyone else having this same issue? Reply I filed on the feb 2 approved on the 13th took 11 days to get approved dd on the 18th today irs sent it to sbbt bank will i get it sometime today also read your transcripts it told me everything i needed to know Reply I filed on 1/31/15 and have already received my state refund. My Federal taxes were sent to my bank on 2/11/15 and time frame for deposit was between the 11th and 16th of this month. It is now 2/17/2015 and my bank has not recieved the refund and i cant get in touch with the IRS. What do i do? Reply Never again, turbotax…… over 21 days and no return….. nothing changed as far as my info from last year….. I called and irs and they said there was an error and couldn’t tell me what it was at the moment. Reply I filed my taxes and was accepted on January 24th. The 21 day mark was February 14th but I have stil not received my refund (I filed my parent’s taxes on January 25th and they received their refund within 10 days). WMR is still reflecting a message of “Your return is still being processed…” and there’s no refund date available. I’ve tried calling 800-829-1040, but it does not give me the option to speak with an actual person. Does anyone have a number that will allow me to speak with someone to see what’s going on? Reply This sucks my bars went away.Its been way over 21 days.It’s still saying being processed. Reply I don’t receive my tax refund yet Reply I filed on Jan. 26 and my return was accepted on the 27th, today makes 22 days. This is ridiculous, won’t be using Turbo Tax again, I’ve never had to wait on my return this long and have been using Turbo Tax for years. Can’t get through to IRS because of “high call volume”! Reply I filed 2/6 accepted 2/6 still nothing its been 11days am I going to get my $ Reply So frustrated. Still saying refund is being processed. A date will be given when available. 😢 My 21days will be up in a couple days. Reply I filed on January 21st. I have already received my state return that came pretty quick. But my federal return says its still being processed on the where’s my refund tool. It’s been well over 21 days. Wondering what’s up when it was instantly accepted . Id really liked my hard earned money back !!! If anyone knows anything for the delay please let me know Matthew Reply I filed on the 21st also. Accepted the same day. I called irs last wed and finally got through. After half hour of research the rep said there was a processing error and I would not receive my return for 6 to 8 weeks after file date of 21st even though I did nothing wrong. I thought it was just me but maybe they messed up all returns filed that day. Reply Same here…its been 27 days since I filed, and its still “processing”. I called, and was told that its still processing, and that I could keep checking daily with the “wheres my refund” tool. I was told it could be another 6-8 weeks…and that if they need anymore information they will get ahold of me. Its so frustrating. Every other year I’ve had it before 21 days is up. I’m worried there’s something wrong with it, however seeing so many other people with the same issue…I wonder if there’s another reason for the delay. And if so, they should give us an explanation instead of letting us wonder whats going on. Reply I filed on the 13 was accepted on the 16 got a letter from irs that said that they was reviewing my income and that I didn’t have to do anything. But I see a date of February the 20th on your site. Should I wait to see if I receive my refund on that date Or should I call the now. PLEASE HELP THANKS IN ADVANCE Reply I am in the exact same boat as you… I filed a couple days after you… and it says the same thing, that my return is being processed and a refund date will be given soon. I don’t understand this? When I call the IRS it won’t take you to a live person and even if you call your closest office, they can’t help you either!!! I am wondering why this year is so difficult because every other year I have not had any problems. Reply I filed on 1/26 and was accepted that same day but mine went from being approved to no status at all and Feb 16th will make 21 days. Whats going on? Reply I filed on feb 2 and was approved on friday the 13th it took 11 days dd on the 18th irs sent ot to sbbt bank they have it will they give it to me today Reply I filed on Jan 26th accepted Jan 27th my bars went away the second day. When I go to irs2go it says “Your refund is still being processed, a refund date will be provided when avaliable” I filed self employed this year and claimed a dependent, they audited me on my state asking for pay stubs, my tax preparer says its normal for self employed to be audited on the state. She also told me I shouldn’t worry about my federal, but the website has not updated in 16 days. Should I be worried. & btw i still have not got a letter in regards to my state. Reply Turbo Tax accepted my return on January 29. It is February 16 and I have not heard anything from them. The 21 day cut off date is this Thursday…. I have had friends that used TurboTax later than the day I submitted it and they have already received theirs. What’s going on with that? Reply Hi Stephen, Everyone’s tax situation is different. After 21 days you can call the IRS to find out the status of your tax return. Thank you, Lisa Greene-Lewis Reply I would love the number to call to speak to an actual person!!! What number do I call? No you can’t the got it set up where you can’t talk to anyone They busy all day and told to go to where’s my refund???? how i cant get a live person on IRS what number do we call I was just wondering what number do I call to speak to someone at the IRS because it has been well over 21 days since we’ve filed and has not received any letter in the mail saying we’re being reviewed. Well how do you do that? Because the irs won’t take you to a live agent and all they do is tell you the status of your refund, just like the website. So how am I supposed to call them? the only other thing I saw was there is a number that says call if you haven’t received your refund in 12 weeks from acceptance. And they won’t talk to you unless it has been 12 weeks. So what is going on Lisa? Give us some info we can actually use!!! I filed and got accepted on the 29th of January as well. I just hung up with a rep who gave me a little more info then I have been getting, tho the 21st day is thursday. She said that I must allow an additional 6 to 8 weeks due to some identity changes. She asked if I had credit to walmart or target or applied for credit recently? She said that those things are impacting my return. However, the Sad thing is that none of that applies to me. This is sad!! I hope it works out for all of us though. Reply Me to Monica…me too!!!!!! I was accepted 1-31-2015, still waiting for approval and dd date. It is 2-16 -2015. It has never taken this long before! I did receive the state return. I pay the full price amount for a Obama-care health policy. I don’t know if the form I filled out for that is holding things up or what. I usually receive $ in 7 days.Tomorrow is day 18:( Reply Tina I’m in the same situation. It has NEVER taken this long. I don’t know if I should be worried or let it be. Reply me too did you ever receive your refund Reply I filed my taxes on the 30th of jan…got accepted the same day…as of today 2/16/15 its still processing….can somebody tell me whats goin on… Reply Look at your transcripts Reply My case is the same. I think that it has something to do with the insurance. Reply My turbo tax refund states that: Your refund was sent to your bank on February 10, 2015 for direct deposit. Its now 2/16/15 and i just called the bank its not there.. Im getting frusturated! Where is it?? My bank account number is correct and its been approved so where is it?? Reply Mine is the same thing. Mine was processed on 2/12 and still not in my account. I called my bank and they said it could take up to 5 business days. Since banks do not process over the weekend and Monday, they were closed, I was told could be Friday before mine shoes up! Reply Sorry “shows up” That’s the same thing in going through. Reply Has any of you got you refund Okay so if I put my sons middle initial wrong is this whats keeping me from getting my return. Filed 1/20. Accepted 1/21. Looked over e-file and i put the wrong letter in for middle inital. What now??? Reply When I initially filed the name didn’t match the social (I flip flopped two digits) and I received an immediate notice via email the return was rejected due to the error. If yours was accepted that would lead me to believe the middle initial wouldn’t make an impact or delay. I am not 100% sure so take it for what it’s worth. Reply Filed Feb 3 and it was accepted and hour later as of today Feb 16 it says still processing. Should I worry? Reply no Reply I was accepted 1/30/2015 and nothing yet. When I go to where’s my refund, it still says processing with no bars. Hasn’t shown bars for over a week now. I filed with turbotax. Why are there no bars, and why is it taking so long. I know it could be up up to 21 days, but am I really that one. Everyone else seems to be getting their return. I have a very simple return. Reply mine says same thing and I was accepted 1/27 Reply I filled HRblock Jan 27 2015 accepted that day, checked statues says still processing. Talked to live person (after30 min wait) said 19th of this mo , asked me if this was the first time I filled joint, what’s that all about. This is crazy! Reply Do u have .number I only get computer Reply I filed on 01/27/2015 its been 30 days and I have not received anything yet. The status says it’s still in processed…whats going on here? Reply I must say after a long wait I filed on January 17 it was accepted on the 20th….On Valentine Day I checked again it was approved it will be deposited by Feb 19th… It’s really going to take a lot of patience this year… I tried to called before and gave up when I couldn’t get thru to anyone by phone…PATIENCE is the key Reply Filed on the 16th, got “approved” on the 20th, yet when I put everything in at Where’s My Refund, they have no information on me… Reply Same boat Reply Filed 2nd still processing, first time used turbo tax, my friends got theres in 6 days and im still waiting still processing with irs. Reply Same here Reply Now it’s Feb 15th…still no update..it says still processing Reply i filed the 2nd of feb me and my husband neither of us can log in we did it online and got out taxes mailed to our address this is our first year filling how long does it normally take to get ours we really need it ive contacted turbo tax 2 times and they couldnt help me im very upset because we really need ours and cant wait 8-12 weeks for it to come back that 2 1/2 months !! Reply Accepted on Jan 23rd. STILL no updates. I’m never using turbotax again. Reply Finally! I sent mine 2/4 and was accepted that day. I finally received a dd date today for this Friday. I fist noticed something was happening when my transcript said my refund was approved. 2 days later WMR updated. So I hope this helps for you who are like me and check everyday. Check the irs transcript first! Reply How do you check the transcripts Reply I filed on Jan 20. Accepted on Jan 21st. 14 days later my wmr bar disappeared. Then I just has a notice saying processing. This am I finally checked and wmr bar was back with dd date of Feb 25th. I hope this helps everyone. I got my state first should I be worried Reply Did you receive your refund, My transcript says 3/2/2015 App said 2/19 and nothing yet Reply I filed in January and I got my federal return in 7 days but my state still hasn’t come in and it’s been over 3 weeks and I’m getting very frustrated!!!! My friend did her taxes when I did mine and she got both her state and her federal in within a week of filing…..not happy!!! Reply There has been a lot of fraudulent returns and identity theft going on in some states causing them then shut down processing refunds for a few weeks! Check your states revenue website and see if your state was affected. I’m from Illinois and they just started excepting and processing returns Feb 13th & wont expect refunds to go out till Feb 25th (the earliest). So id suggest you definitely check your states revenue website for any news about tax filing, you maybe suprised. Its been all over the news as well ( i know im not a news type person either) 🙂 Reply My fiancée filed using TUrbo 26th accepted 27th he is getting his state back 19th WMR keeps saying “processing” he lost the bars weeks ago, I filed using H&R block 31st & excepted 31st I received my state back 13th my federal too says “processing” I too lost the bars weeks ago. Everyone has got their refunds back but us. 17th will be 21 days for him 21st will be 21 days for me. I’m so upset! Reply My refund was sent and accepted on 1/27/15. Last weekend (2/7/15) the bars disappeared and I have a message that says still processing. No tax topic number, no instructions. The 21st day of waiting will be tomorrow 2/16/15 – should I bother calling? There has not been an update since the bars disappeared and I’m starting to get really annoyed, especially since I paid turbotax fees up front. Reply I am pissed bc the irs line is busy can’t talk to nobody. Accepted on 1/27 and says to receive by 2/17 but never received a ddd and it went from the bar as accepted to your refund is processing since 1/29! I can’t be this…. Reply Im having the same exact issue. Same dates and all!! Ridicoulous!! Reply I did received my State refund and I am waiting for the Federal return, that usually comes in the mail one or two weeks after. I am surprised that I received the State return so quickly, even when the news report in the State of Minnesota was saying that the state taxes filled with Turbo Tax was going to be returned and not accepted, so what ever was the issue I guess was resolved, thank you for your great services, this is my second year with your company and I am happy with the results so far. Reply I love Turbo tax. Easy to do and fast refund!!! Thank you! See you next year! Reply Is there a way to change from a paper check to direct deposit, after you have submitted your refund? Reply I filed on January 25th…IRS accepted on the 26th…still says being processed. Could I please get a update on when I will receive my refund??? Very frustrated!! Reply If it states “refund is processing/still processing” that’s pretty much what’s going on. If you don’t have anything stating something else its just waiting it out now. I filed 1/29 with accepted. Found out i was accepted on 1/30, started with one bar with all other areas in tact (SSN, refund amount, etc) to no bar & refund processing, to refund still processing to no refund amount gone & with tax topic 152 showing. So I finally called on day 22, 25 & 26 (3 different responses) So 2-25, called Nat’l Tax Advocate….”It is in processing, he’d be more than welcome to assign me a personal rep but they will not be able to do anything until processing is complete bcz it won’t speed processing up but all was in tact, no errors & I have a projected direct deposit day in the IRS system for 3-9, most likely it will be released before that….. so fingers x’d & hope this shed light for some Reply I did my taxes with turbotax on jan 22 and irs accepted on the same day they gave me a date jan 23 to feb 12 still nothing what to do. my wife passed away dec 27 and I need the money to pay our bills I got my state last sat direct deposit everone else I know who didnt use turbotax got theres Reply How do i check to see what day i will recieve my tax income Reply How do i check to see what day mine comes on and whats the irs hotline number Reply I filed on January 27th…IRS accepted on the 28th…still says being processed. My boyfriend filed on the 23rd of January and had his return in the bank by Feb 4th. I don’t understand what is taking so long. Very frustrating! Reply Same thing is happening to us my boyfriend filed on 26th accepted on 27th it’s now feb 15th and he is still getting a processing from IRS. His state came back already so his return is fine. Everyone keeps telling us wait longer. Reply Never got response to my billing questions called numerous times no answer disappointed in turbo tax been loyal customer for years may not be a return client. Reply Hi Paul, What is your billing question? Thank you, Lisa Greene-Lewis Reply Why haven’t I got return yet Okay, I’ve got an update! I filed my return on 1/20/15, I was accepted the same day. I waited almost 21 days for my status to go from processing to approved. It gave me a date it would be sent out, it said it will be sent out on 2/13/15, and officially on the 13, it went from approved to sent. As of today 2/17/15, I finally received my check! (I wanted my check in mail, opposed to direct deposit). I was worried for a good minute there, but I had faith. It took me this long, and I didn’t use turbo tax, but instead used tax act. I also know many others who used Jackson Hewitt, h&r block who didn’t receive their refunds for a long time.. So blaming turbo tax isn’t the way to do this. They do not control the time it takes for the IRS to process returns. There were a good number of cut backs to the IRS this year, and I can only assume this is the reason for such a big delay. You will get your return, even if it takes longer than what you expexpected. Good luck to all. I rec’d an e-mail from irs saying there was a problem. I clicked on your i-con. It asked for info that I did not have. where do I go from here? Hi Kenneth, The IRS will not send an email asking for personal information and there are some phishing scams using TurboTax logo. Please read our latest article about phishing https://blog.turbotax.intuit.com/2015/02/13/phishing-season-turbotax-tips-to-help-you-avoid-being-lured-into-identity-theft/ Thank you, Lisa Greene-Lewis I am trying to find out why i didnt get the whole refund amount i was suppose to get for my state refund. I was suppose to get $188 but i only got $114??? Can anyone help me find out why and where the rest of the refund went to?? Reply Hi Brittany, There may have been an adjustment to your refund. There also may be adjustments for any state debts owed. You should receive a notice from your state department of revenue. Thank you, Lisa Greene-Lewis Reply I reviewed my state first please help On top of cut backs in IRS agency, theirs been millions of dollars of fraud going on. So pretty sure they got to make sure you are who you claim to be. Also probably got to make sure you have medical insurance since its required by law to have it….thanks to president obama. Many reasons why your tax returns are slow Reply Oh my god! I thought I was alone!!!! I filed mine and my roommates on Turbo and he got his direct deposit in 7 days! I chose what they said was fastest that stupid card and now I’m in proccess mode with IRS…it now state they have no info and it seems to say I mailed in my return and I should wait 21 days???? what’s up with this???? Reply What is goin on!!!! Reply I was told my return would be deposited on my NetSpend (or whatever the card option is called) sometime between the 11th and 17th and the Federal return was actually deposited on the 10th but I still have not received the State return and I have been scoured the internet for a reason or a phone number to call with no luck. Reply Watch the news from time to time. They cut IRS funding. That leads to layoffs, cutbacks, etc. Millions of people sending in for tax returns and not enough workers. Reply I filed feb 5th late they was exepted 6th.then approved yesterday the 11th and gave me a send date of 15th.then when i looked today it said would be sent tomorrow the 13th so im confussed on when they are sending it Reply many people have being getting that same messege Reply You’re also confused about how to spell. Reply Hahahaha Lisapriolo Really Turbo Tax……you delete my comment for complaining about not getting a return call as promised. UNPROFESSIONAL! Will not be using Turbo again!! Reply Hi Lisa, We only delete comments that contain profanity. Thank you, Lisa Greene-Lewis Reply I’ve been checking my status and it’s still processing with related tax issue 152. ITS DIRECT deposit. I already set it up with turbo tax. Why are they asking this? It was accepted on 2/3 late night but no payment yet.. I did my friends taxes on TT his already hit his acct…. am I missing something? I fill Feb 3 And was accepted the same day I have seen any changes since on the Web site nor has my transcript change it has all zeroes can you please help me understand this its not turbo tax u should be mad with. its the irs Reply How do you check for your state refund ? Reply I have friends who filed using different online free e-files and they received their returns within 7 days. Their must be a glitch with turbo tax’s submissions and IRS is manually processing returns. Not cool!!! Reply Hi, There are TurboTax customers that have received their tax refunds and there are also people who have commented here that prepared using other methods that have not received their tax refunds yet. Everyone’s situations are different. Thank you, Lisa Greene-Lewis Reply Well look at the customers that have use TT and have gotten nothing I was accepted 30Jan2015 1030am and it is now 16Feb2015 and it still shows processing my tax situations has not changed in 10 years other than in changes with cost of living. Seems a little off to me. Look like I am not going to hear anything until after my 21 days. Why do you keep saying this? This is a VERY GENERIC answer that really doesn’t even answer the questions asked. same here with same situation i filed jan 22nd accepted within 10 minutes not approved yet after 3 weeks stuck on processing,.got thru to live agent she said still processing under more review but didnt say why,. never had this problem before and filed same way for the last 7 years,.she also said if they need more info they will mail me reason,.or it could get processed after review,.and i should wait 4-6 weeks but could call back after 4 weeks and they could look further into it .,if i recvd no mail or no money,.frustrated to no ends with taxes this year just unbelievable!!! there is nothing different on mine except exempt on obama care,.bcuz i didnt make full time til june and my work didnt offer heath care until november so it exempt me,,. Reply they told me the same thing last week , I checked where’s my refund this week just to see and it now says been approved and will be deposited by the 19th , so keep checking , mine was also accepted on 1/22 I called and spoke to someone last Thursday he told me 4-8 weeks because I was selected for further review Reply Did you ever get you return or is it still under review? Reply I did mine on the 29 and everybody I know except one person got their money. Mine still says being processed. Reply Same with us filed 26th accepted 27th it’s now feb 15th and we’re stuck on processing were calling irs Tuesday (will be 21 days) don’t u just love the IRS!! Reply I filed an after I filed my state it said my refund was 3000$ after I filed my federal they both popped up n it said it was 0$ state n 145$ federal what happened it said it was approved both of them now it’s saying 0$ Reply Hi Jac, Generally when that happens there may be an adjustment due to a deduction or credit the IRS is not allowing or you may have had a refund offset if you have any outstanding federal or state debts. Please see this article for more info on Treasury offsets https://blog.turbotax.intuit.com/2014/04/21/what-is-a-tax-refund-offset/ You will receive notices from the IRS and your state department of revenue regarding adjustments or offsets made. Thank you, Lisa Greene-Lewis Reply I’ve gotten my federal a week ago now it’s saying nothing bout my state can u tell me how to get that Reply Weres my refund say money will b deposited into account on Feb 11 but nothing is there any idea Reply I had filed on the 25th of Jan. Received the 1st that it was received. Everytime I go to check the status, it states that it is still processing And now it’s going past 21 days. Freaking balls please help. I student loans but they said they wont default me to where I won’t get a return. What to do??? Reply Hi Ty, If you have unpaid student loans they may do an offsite. Please see this IRS article for more information http://www.irs.gov/uac/Newsroom/Six-Facts-on-Tax-Refunds-and-Offsets Thank you, Lisa Greene-Lewis Reply We were accepted on the 26th no update yet, when I check irs2go it says still processing I’m very disappointed in the whole situation Reply im so mad my (sent to bank by date) is the 11th and still nothing what is going on with the irs Reply Why is my taex refund is takein so long its been a month Reply Return accepted on 21 Jan. 21 days still no refund bars gone same dumb message still processing. Reply My taxes says the same: still processing.. the bars is gone as well.. i dont know what that mean. Someone plz help us with this Reply I filed jan. 20 mine did that and when I called they told me further review was needed and could take 8 weeks that was last Thursday , however today wheres my refund says it will be sent to bank by 19th and is approved , the bar is back so could be same i agree I filed on jan 22 and it never took this long Reply I feel your pain. My return was accepted on January 24 and it still says processing, despite the fact it’s been more than 21 days. Reply Its is feb 11 2015 I filed feb 2 no change still saying processing state today change to processing yesterday state said sorry cant find your information so that is a good sign I hope Reply It’s been exactly 21 days and the site says my refund is still processing. It’s NEVER taken this long for my refund. Are things just slow this year? Reply You’ll get a letter , your paper work is incomplete. Reply I filed on January 28th and it’s saying being processing what does that mean Reply u r being reviewed Reply What is going on with Turbotax year? At this rate im not sure if i will use turbotax again!!!! Very disappointed Reply Everyone seems to be blaming TurboTax. If it says accepted don’t you think it must be our wonderful IRS department? I guess with them having to check on healthcare coverage it’s just gonna take longer. Reply My status has been ‘processing’ for the past 20 days. It was received on Jan 20/21st and now this is all i’m getting. I have not received any mail etc that there was anything else needed?.What should I do next? Reply do u owe Reply I recieved 2 different refund dates the first one said I should recieve my return march 3 I checked this morning it says before March 28 and it only days my return has been recieved I thought it couldn’t give you an estimated date until your refund has been approved? Reply Filled on 2/5 accepted on 2/6 says it’s gonna be deposited on 2/13 state by 2/15 Reply I’m concerned. I filed 1-23-15, it took 17 days to be approved. It said I should have received it by the 11th (TODAY) and I check wheres my refund today and it still says not sent. What is the deal… ? This tax season is crazy. Reply It would be 21 from the day approved not day you filed Reply It’s not 21 days from when your refund is approved, it’s 21 days from the day the IRS accepted your return. I filed on 1/20. Accepted on 1/21. Then my wmr bars went away. I called IRS yesterday and they stated that I was being processed manually and it was going to take a minute of 6 weeks. I filed the same way I have for the last 4 years. Reply I filed my my tax return on 1/29 and it was accepted on Jan 30th. Turbo tax just shows accepted, on the IRS website it shows return received so I guess a lot of us are in the same boat this sucks. Reply This is the most aggravating process there is…..its been 3 weeks it still says processing….ppl who filed have already received theirs and I’ve called every IRS # I’ve seen still can’t talk to a person…… Madd Reply Update: Nothing new. Just so that some of you don’t feel alone (and me, neither I guess). I filed Jan. 24, got accepted but still ….. nothing. I still see the same redundant bar every single, solitary day that I log on. It has not moved to approved, yet. This Saturday will make 21 days. I have tried calling the IRS to speak to a LIVE human being but can’t get anyone. I will have to take matters further after this weekend. Does anyone know of a number I can call to get someone on the phone? I won’t let this go on for months. Not happening. Reply Press two then everytime it ask you a question press pound key it will say sorry didn’t understand press pound again wait see what it says if it says something press pound again it will connect you to a live person Reply I just stumbled upon some contact numbers at my local library, not sure if these are the numbers you have already tried. But here is what i have.. For live assistance for individual or joint filers call : 1-800-829-4933 IRS Refund Hotline (not sure what this # is, if it is pre-recorded or the live assistance line) call: 1-800-829-1954 Reply try this 1800 829 3903 Reply This worked for me. Call 800-829-1954, follow these exact prompts > press opt 1,2,1,4,2,5, it will then direct you to enter your social, then it will place you on hold to a rep comes. Ive used it twice and only waited 15mins. Reply I got an email saying my taxes were funded to the direct deposit netspend card i requested but the WMR site says it hasnt been approved or sent yet. Reply did u check the balance on the card? if the $$ is on it, u no need to worry Reply I filed my taxes on 01/14, got accepted & processed on 01/22, got a notice 01/30 that my funds were deposited into my account. My state was deposited but not my federal. The irs website keeps saying my info is incorrect and can’t tell me anything. I call the irs hotline & they are still “unable to give me information”. Thursday 02/12 will be my 21 days after being accepted & processed. What’s the deal?? Reply Did anyone receive their funds? i was just wondering…before I panic! Reply I talked to the irs today and they said there’s a hold due to the change in my filing status and I needed to wait 2 more weeks. I filed on the 16th. They also had to verify my identity before they could process anything further Wmr bars disappeared!!! It also says your tax return is still being processed what now??? Reply just received mined today at 6:30 I filed on the feb/1 Good luck guys Reply I Filed my taxes on January 31, 2015 and I filed with turbo tax for the first time and have no received my refund yet, I usually file at a tax place and receive my refund in about six days, has anyone gotten their return yet? Reply My status bar disappeared…it states that my refund is still processing. I filled on the 28th…Normally i receive my refund in less than 10 days. Reply This is the second year in a row that I experience problems using turbo tax. Filed on the 31st and its still processing but has yet to be approved. Why the delay when I’m sure I have just a simple tax return. Reply I am becoming frustrated to no end. I filed on the 16th of January. One of the first ones accepted. But my status STILL says ‘accepted’ and not approved. Here it is ’21 days later’ (starting from the 20th) and I am stuck where I started. I file the same type of return year after year. The only information that has changed is a few hundred dollars in income…. What is the hold up???????? Reply My bars disappeared a few days ago. And this is stressed me out because it just says “being processed” and doesn’t give an accurate date or anything else. I’m stressed because I’m waiting to see what happened and if I need to call in to verify my identity since I googled and saw this. I desperately need the money now since I’m not working. Super super stressed out. Reply I filed 1/20 been processing since 2/4 Now my 21st day will.Be 2/11/2015 So whats the hold up.Its been saying “still processing a date will be available Reply This is utter crap!! I filed on the 20th!! Now no bars and it says I hae to wait for a date be because it’s still processing!!! They say wait 21 days to call, then you get a message they can’t give you any information until it has been 28 days!! Seriously, why doesn’t anyone have answers? It’s frustrating as hell! Reply I filed on jan 30th and and the WMR is still sayimg processing and i should receive my refund within 21 days why is this me and my sister bith filed the exact same day and the same time at the same place and she got her money on Feb 6th and yet im still waiting to be processes wth is going On Reply Where do you find your transcript? I filed and got acceted on the 31st and still have only 1 bar. My niece filed on the 4th and has a DDD of the 11th. Is there potentially a problem with mine? Reply I filed on Jan 28 was approved 29th I usually do h&r Block this year went to a Lil place called simple tax solutions… They said they were issuing these refundo cards but at the last min They said the cards had issues so they didn’t give them out… Now I have a ddd for Feb 11 should I still receive my return on that date???? Please help really need return to get kids things and catch up on some bills…. Reply E-filed Jan. 20th, accepted the same day, still nothing. Reply My tax return was accepted on jan.12 and it’s still processing. TurboTax said it should be here on feb.10 why haven’t I heard something. What’s wrong Reply I filed on the 20 it was accepted on the 22 of jan but My status bars disappeared on the forth saying a refund date will be available its almost been 21 days now can anyone let me know what’s goin on Reply My ddd was for feb 10th and it went in at 12:15! So glad. I found more accurate information at sptgb.com. The link is on my pc at work, sorry. This is the site most tax sites use, their bank so wmr will stay accepted this site will show you if irs has sent the money to thier bank because their fees come out if you elected to have fees deducted from your refund. Then the remainder is sent to your bank and it has the date. Good luck! Reply My refund isstill saying pending and my 21 days is up on the 18th. Can anyone tell me why.Thanks… Reply Filed 1/28 thru taxact, accepted on 1/29.. Since then no bars and just still processing refund date as soon As soon as available. Seen several say this is pulled for audit and return is being review further?? Or is it just way behind in processing returns? Reply My return was accepted on 1/26 and no refund date, no bars. Tried to get my transcript and it directs me to the identity theft number. Have been on hold for 45 minutes waiting to see if that is possibly holding up my refund, just another thing to check on if your refund is taking a long time, if you have a few hours to be tied up on the phone. Reply Somebody help me please as of 2 days ago I have no bars I filed on the 20th it was on one bar till 2 days ago now no bars when I looked up my transcripts this year is all zeros it’s saying not filed what do I do Reply Not getting your refund yet is not TurboTax’s fault. Sometimes it just takes the IRS longer to process some people’s than others. I did mine 3 days before my parents and they already got theirs. With the new health plans requirement this year it will take a little longer. Just be patience and you will get it. TurboTax just helps with the filing part of it. It’s up to the IRS when you will get your money. Reply I had a DDD of 2/4. On the 7th with no deposit it shows on wheres my refund that the processing was delayed and will be given another date. Called irs this morning and they said it was “pulled for further review. ” anyone else have this happen? What’s going on? Reply I mailed my papers in February 2nd i have it setup for direct deposit. But checked the irs site and.it’s.saying no.info.available yet. What should i do. And when should i get it. Past years it took 2-3 weeks Reply I filed in Miami, Florida on 01/31 with private accountant…it was approved right away..says on IRS where’s my refund app that it should be direct deposited starting today 02/09/2015 I have SCCU bank…no funds yet…. Reply I filed and got accepted 1/26 but here it is 2 weeks later and no change. TurboTax doesn’t even show the percentage of people for the same day that received their refunds anymore. Anyone else? Reply Still no change. Very frustrating. Simple form. Had insurance. Never had this problem before. Definitely looking like the first and last time I use turbotax. Reply I have a question i wanna know my refund is taking longer than others and me and my sister went the same day and filed i have the same job for the last three years Reply Does the bar disappering mean anything? It notes still processing Reply https://cisc.sbtpg.com/ is turbo tax bank. You can go here as well to see if anything has been deposited. I checked mine, due to be deposited tomorrow and its in there. I been posting this to help everyone with trying to find their refund. Reply Hello, The bar missing does not mean anything. Mines went away for 4 days and began to worry myself crazy. Then I checked the status Saturday morning Feb. 7 and it said refund approved. You just have to be patient. 🙂 Reply I’m having the same issue. Good luck getting answers! Reply Did you find out why the bar disappeared? Mine did as well and even the 1-800 is saying no information avail. Was able to track last week, now nothing. Reply Mine is doing same. That’s what I want to know. Reply I have the same question… I found the protocol of what the irs is supposed to tell us when we call- at this site…. http://www.irs.gov/irm/part21/irm_21-004-001r.html Reply Just wondering if anyone who filed on the 20th have received a refund a date or if your bars went missing did they come back???? Reply I filed on the 20th, and on the 7th I was finally accepted. It shows my refund is schedule to he mailed by the 13th of Feb, (I opted to receive my refund by check.) I have also learned that typically if there are no bars showing, it usually means that it is under review, or possibly is being audited, however, since yours is still saying processing, I don’t know. I wish you luck, and hope you receive it soon Reply I filed on 1/20 and my bars disappeared after a few days. Now it says “still processing.” Everyone else I know has already received their Fed return. Reply No I’m in same boat and I have no transcripts for this year have you found out any info please let me know Reply I filed on the 20th…shows refund approved status as if this weekend. Expected DDD is February 11. Reply I filed on the 23rd and my bars were missing this morning as well and says still processing. I’m getting worried now. Why would the bars disappear?! Reply Haven’t received my refund at all today is the 21st day so it is time to call…. Reply I filed on the 13th, it was accepted early on the 16th, and today is now the 21st day and I have yet to get anything back. The bars went missing on the WMR site for me as well the irs says that is happening to other people too. My return has said it is processing this whole time it hasn’t change. I am not happy it has never taken me this long to get my return back. First year that I have used turbo tax and will be my last. I am not happy. Reply I am I the same boat filed the same day talked to someone finally a bit ago she says she sees nothing wrong with my return so fingers crossed my bars are gonna have been for a few days Reply Nope! And it is now 21 days later! Reply I did my taxes on the 20th and the bars went missing and I haven’t received my refund yet. Tomorrow will be 21 days since the date of acceptance. Reply I have the same problem! My return was accepted Jan 21 and its still processing and the bar has disappeared now. So confused and frustrated. Reply I filed on the 20th and my bars went missing as well. I also just went back to school, so I am not sure if the education thing held everything up. Reply I filed on the 20 and still havent gotten mine yet, it still says still processing. I wonder how much longer it will take to get it. Reply I filed on the 20th and it just says processing. Reply I filed on the 23rd n still have no DDD Reply mine says delivered by the 11th so today and i still do not have it yet Reply I just found this website off another turbo tax blog..go to http://www.sbtpg.com which is the official bank of turbo tax and put in your informatino and it will tell you if your refund has been deposited to your bank. I was accepted on 01/26 got a DDD last week of 02/11 and this is what the site says: Bank has forwarded all or part of your income tax refund from the IRS to your financial institution on 02/09/2015, per the IRS refund delivery date. Im still reading around on it but I hope this helps someone. It has the amounts etc that was deposited so this should give some of us some relief. Good luck Reply it keeps telling me no info found Reply Mine was done on 1/26, it was received but has not yet been approved. I’m not sure whats going on with it. Reply Thanks for sharing!! Reply I have a DDD of 2/10 so will it go in by that date? The bank i use, my deposits- work or tax return, normally post two days prior to the due date. I just spoke with them and no pending deposits. This is the first year ive noticed this happening. Has anyone had theirs to deposit and if so did it deposit on your dd or was it after. I was reading last week where some werent even hitting the bank when it was supposed to. I will be so glad when this nightmare is over and i get my money and be done with it. Reply Why does where my refund keep stating wrong info. It’s not. I can’t get any info on my status. But did receive state tax back already. Reply Mine says the same Reply I’m getting the same response now, even with the 1-800 number. Makes no sense Reply I filed on the 20th and it approved it but when I checked status of where is my refund it saying no information found Reply me too- only I filed the 24th Reply I filed on the 1/28 and it still hasn’t been a approved. What’s going on? After this year I’ll never use turbotax Reply I won’t either I filed on 31 and accepted same day still nothing I called irs they told me they received it feb 3 everyone who filed after me gotten there’s Reply It’s not just TurboTax as I filed on the IRS website 21 days ago and it was accepted on 1/21 and STILL processing! Reply I filed my taxes before my mom. She received her date, yet my status says still processing and isn’t showing bars. Can someone pls help me? Reply I have the same problem she has already gotten her refund on the irs I’m still saying pending but I filed 2 days before her ?? Reply They accepted mines on the 28. I now have no bars 😒 will they return? Reply Has anyone received theirs yet i filed and was accepted 1/31 Reply I filed with taxslayer.com on Jan 29th and was accepted on january 29th according to wmr. Was stuck on accepted with the orange status bar from the 29th to Feb 6th. However, on Saturday February 7th my bars disappeared and it just says processing and a date will be given when available. Yesterday and today I called the irs twice and was told the same thing by two different people-to allow 21 days. I can’t order transcripts either, when I try, it says to call their identity theft number and I called it and was told to allow 21 days. This is ridiculous. So to answer your question, I don’t know if and when your status bar will return. At this point, I give up on on my federal return. This is stressful. Reply Filed on 1/22/2015 was accepted same night , as of 1/30/2015 my refund status says ” a refund date will be provided when available ” why is it taking so long & I see other comments where people have gotten theirs and they filed after me. Reply Mine says the same I’m stressing out big Time about this Reply Has anyone received a paper check by mail my ddd date was 2/3 Reply no I’m stil waiting on mine and my mailed out date was 2/6 and I am also receiving mine by paper check Reply No not yet Reply I filed on jan 25, got an email right away saying it was accepted. Didn’t get a second bar til Fri the 6th, third bar the 7th, recd money in dd on the 7th as well. I was really starting to be concerned about the length of time; but once approved I got it right away. Be patient, no need to freak out, it will come! Reply Please help I don’t understand what’s taking so long Reply Y my taxes went thur da process accepted,approved, an sent gave me a date an everyth an now its saying process delayed… What happened? Reply I am in the same boat but can’t figure out what is going on. When I called this morning they said it was pulled for further review. And that it could take an additional 60 days past the regular 21 processing days to receive my refund. 🙁 Reply Be patient. Mine took 10 days to get approved and another 4 for money deposited,so 2 weeks total process. Reply I got accepted on 1/20. It is now 2/11 and I have not received anything but the state. My federal still says processing and a date will be given when available. I’ve been patient but it’s been way longer than anyone I know now. Reply On what day was ur return accepted? Did the bars on wrm ever update for you at all? Thank you! Reply Anybody filed their taxes through turbo tax and got a date of jan 30 has been deposited to bank but instead u still waiting? Reply Anybody got a mailed check even after u filed for a deposit to your card?? I got a date of deposit of jan 30 but still no deposit? Reply My friend filed hers through turbo tax, got a date of the 30th and her refund was actually deposited in her account on the 30th. You might want to check with your bank. Reply I filed the 27th irs received it the 27th and it’s been processing for 10 days only thing new on my return is Affordable Care is that the hold up Reply I filed on Jan 9 accepted on the jan12 never have seen bars. Just said still being processed we will let you know when refund date is available. Reply I spone with the IRS yesterday about codes on my transcript. There is a systematic delay this year in processing. Codes mean nothing, dates mean nothing except the internal deadlines for the IRS so be careful listening to the refund Nostrodamus crowd. Budget cuts translate into staff cuts. 9 out of 10 in 21 days means 140 million folks are going to experience delays. If your return is itemized, has healthcare impact, education credits, etc where amounts have to match what other organizations submit, expect delays. Your mothers, sisters, cousins boyfriend getting theirs two days ago does not mean you will get yours today. Reply This was the most helpful comment. Thank you. How do u access your transcript Reply What does it mean when you have no status bars anymore but still says processing? Reply Why does my status say Pending also I did not get a “Recieved” email why!? Reply i filed mines 1/28/15 its now. 2/7/15 n it says on the automatic hot line it has not been processed yet wat does this mean Reply Its finally approved.. filed on the 23rd.. everyone just be patient this year they are slow but it will get there. 🙂 Reply I filled on the 24 i still havent got my refund whn i called its say pending durisberments Reply finally someone with exactly my problem haha. Okay I also filed the 24th through TurboTax, and my WMR says processing… Did you have a change yet? I have not… I had to write you again so tI would be emailed. lol I also filed on the 26th and no date has even been provided yet for return. I used turbo tax the last three years and I have never had a return take this long, its been three weeks already says the last date range for getting it is the 21st of February, so I guess’ll see. Reply Did you get a DDD? Reply Ok Reply So it took 15 days including weekends Reply The IRS website is a lot more accurate. And it takes 1-5 days after the refund has sent to be in your account. Reply I filed my taxes on 1/12 got accepted 1/13. I checked where’s my refund on irs.gov and it had the orange bar saying it was accepted. Suddenly, the bars went away and I’ve been getting this message “your tax return is still being processed a refund date will be provided when available.” The automated system says the exact same thing as the website. Today is February 7th. I’ve received nothing in the mail, email, on turbo tax website, or the irs website notifying me if anything is wrong with my return. I also have no transcripts available for 2014 besides two of them which are blank. Does anybody know what’s going on or is experiencing the same situation? I’m watching several people file their taxes and get their returns deposited in a matter of days yet it’s been nearly a month since mine was accepted???? Reply I e-filed using TaxAct on 1/9/2015, it was submitted to the IRS in a testing bacth on 1/13, and I haven’t received an update since. I have no clue whats going on but I’m in the same boat 🙁 Reply I was told by many that my return is more than likely under review and when that happens it could take up to 3 months to settle. My return was accepted on 1/26, showed the status bar for two days and then disappeared. It now says “still processing.” It also says this on the irs.gov website. Not happy at all. Reply Has anyone got there money on jh caed yet? Reply Just thought I would leave an update. As of today, 2/7/15, I am finally approved. I filed on 1/20, and was accepted the same day, so whoever filed around the same time, you should get your approval date soon Reply I flied my tax return with Jackson Hewitt on 1/28/2015. I know that it takes up to 48hrs to process a return but my return still has not been accepted. I’m trying to understand this because none of information has changed since last year. What could possibly be the hold up considering that everyone else has received their refund. Reply ok so I filed on 1/30 and got accepted right away finally I woke up to approved and a dd of 2/11/15 is there a chance it will be before than or not? on emerald card from h and r Reply If you did h&r Block and got the emerald card your going to get it on the 10 going into the 11 at like 1-2 in the morning Reply I got accepted on 1/24 still processing u as anyone got dd b today as of2/07/2015 when does the wmr update Reply I filed and was accepted on 30th then lost all bars but checked today and I have 2 and a ddd of 11th Reply A few things. Once the computer has finished your return it appears as a transcript….hence the notations “from computer” on the transcript. The transcript will load regardless of your refund being approved or not. The codes mean nothing. Some may coincidentally match and folks are extrapolating that to mean a DD date. Not true. If your return is itemized or has more deductions than a simple 1040ez then your return takes longer to process than your cousin Mary Sue who filed a simple form. The bars disappearing on WMF means the graphics can’t load due to the amount of traffic on he system so it defaults to the old view. Don’t read anything into it. Sit tight. If there is an issue with your return you will be given instructions on WMF or by mail. Reply Just wanted to let you guys know that I am seeing most people I know are getting approved for a date of next week so far. I filed on 02/03 was accepted the same day and just got my approval this morning for a date of next week and I was also able to order my transcripts this morning. Just keep in mind that everyone has different things on their taxes so I urge you all not to get discouraged. Take Care guys Reply Hello everyone I have an update I was one of the ones who status didn’t show a bar and filed my taxes on the 31st and got accepted the same day checked my transcripts and they were all there my transcript said I will get my taxes on the 23rd yet I woke up and checked the WMR site again just to see if I will have bars this time and I do with an approval and date of February 11th to get my refund in my bank Reply For those of you who can’t get any information on the status of your refund, if you’ve paid for medical put in the amount of refund before they deducted the penity, that what happen to me two weeks ago I kelp putting in the wrong amount of refund the irs didn’t penalize me for not having medical insurance. Reply Hey guys, I filed and was accepted on 1/27, it just now turned to approved on 2/7 and says my DD will be sent on 2/11 and I should have it by 2/16. I will post when I actually get it. This has been a long frustrating processes. Reply Theres a lot of people that got a DD for Feb 11, so did I but im not confident I will ever see this money. they just wanna play games with you so you go crazy Reply My return was recieved on the 30th on January and has still not been accepted what is going on Reply I filedl my taxes on 23rd, was accepted on 23rd but haven’t got approved and haven’t got a date sice, what in the world is going on? Reply How do u get your transcripts? Reply If the transcript shows a processing date of feb 23, does that mean that’s the direct deposit date or just the date that batch goes? Reply I filed the 30th and accepted the same day. Only one bar but transcripts are available and show the 23rd. Is that the DD date? Or could it arrive sooner? Reply I filed the 31st and my transcripts has the same date yet I have no status bar Reply yeah says 2/23 but you need to look for cycle.. i bet your cycle shows 20150505.. which is next wed. 2/11/15..mine said same today. gd luck Reply I filed on the 20th of January. Accepted the 29th still processing no DDD yet. I’ve heard we are randomly picked be process by Hyman then computer. Please help Reply Same here and got my date today By the 12th. Check its.gov Reply Liz, check yours for update, mine was updated this morning and I have a ddd of the 11. Good luck Reply Mine let me get my transcript by mail it says I should receive it by 5-10 business days. Does that mean I got accepted?? Reply wow really I just was able to view my transcript and im not getting my refund until February 23rd that is 34 days not 21 and yes it was the stupid obamacare penalty holding it up and the even worse part is I was not given the opportunity to not get the penalty due to hardship of not being able to afford it and my daughter used turbo tax and could and was told it was on the honor system to even report it are you kidding me so I was honest and got penalized not only money but time wasted on getting the rest ! jeez if this is any indication of how things are going at the irs I will just file exempt and get all my money back thru out the year! Reply Mine is the 23rd too per the transcript and I have healthcare thru work so that’s not the hold up for us. How did you find out the specific reason for delay? Reply Wat part of transcript shows you the date? liz how do you view your transcripts? I requested my taxes be deposited to my netspend.Did anyone else do this and instead they mailed a check?? no thats not right. if u notice it also says cycle 20150505 and that does not mean may 5th either. it means next wed. the 11th. trust me as long as you can find cycle 20150505, than that is the date. I understand it says refund and then feb 23rd. mine says the same. but that is not the ddd date. Reply I keep trying to get my transcripts but it’s saying address dosent match but it does I don’t understand can anybody help been waiting since 2/20 Reply I was just able to view my transcripts yesterday which said I would get my refund on the 23rd also. However, today on WMR it says approved and a DDD of 2/11. I thought the IRS only deposited on Fridays. ?? Reply its your own fault if you didnt get the exemmption due to hardship… all you had to do was go thru the process of filling out an app on healthcare.gov. if your income qualified, you wouldve received a summary with the code to enter…#getinformed. they cant hold your hand thru it all. Reply I was accepted on 01/26/15 and this am i finally got approved with a DDD of 02/10/15 today so we will see. I have no idea what took so long. But today i cannot access my transcripts, giving a technical error and advising to try again later. Yesterday I was but my 2014 wasnt available. Not sure why this is happening tho. Reply I filed my return 1/14 and was accepted 1/16 still not approved and still no deposit? Reply same here mine is still being processed Reply Did you find out why. Mine is doing the same. I got a deposit jan. 30, still no refund. Reply Call 1(800)304-3107 to check for any offsets. I’m the same got accepted the 16th and today it changed to its being processed you will get your refund when a date is available what does that mean Reply My brother in law file his on the 26th got his money on Feb 4th,I file mine on the 27th still sitting at one bar processing. .frustrating Reply I feel you I filed the 28th, along with 2 of my relatives (my mother and my uncle) and she already got her return and he knows his is coming monday while mine hasnt even been approved… Reply i filed on jan 30 got accepted same day but here its the 6th of feb and no approved yet..i wonder why its taken so long If I can access all of my transcripts, will I be getting my ddd soon? Reply If you can access your transcripts, that does mean it was accepted. You should get a DDD soon Reply Where are your transcripts located? do you know how soon? look for the code 846 on bottom of transcript its the date next to it Thank you! I sure hope so. The irs says that they sent my refund money to my bank account the Feb 4th and I called my bank and they told me they have not recieved anything. What do I do now? Reply May have been routing number wrong or account noted wrong. Most likely now will be a paper check. Happened to me last year . Reply Mine did the same wheres my refund said ddd was feb 6th.. Said it was deposited.. But bank still has nothing Reply Mine is the same, did you ever get your refund? I filed Jan.24 and I checked where is my refund and I have a DDD of Feb.9.So whoever filed in da week of 1/20 should be receiving there taxes next week sometime.Good luck. Reply I love how Turbo Tax says 0% have got their refund so far, yet some people in this blog say they have received theirs….confused. I too am waiting – but I only filed and got accepted on the 1st, than again that doesn’t seem to matter (the date you file) because later filed dates are getting the same treatment as earlier filers. Reply I got accepted on the 30th and just received my date this morning. Keep checking everyday Reply I did my taxes on the 9, accepted on the 12. It finally switched over on the 30 showing it would be DO on the 4. It is now the 6 and I still don’t have it. Anyone know where I can check to see what’s going on? I already called my bank to check with them and they have not received anything yet. Totally frustrating. 🙁 Reply Try http://www.sbtg.com should tell you if bank received. Reply http://www.sbtpg.com Filed and accepted on the 26th, still processing, no approval yet. This has not happened before. Does anyone have any updated information besides the 21 DAYS! Reply My refund was sent on Monday to my bank it’s Thursday afternoon now and my bank says they have nothing pending for direct deposit …what do I do ? Reply How long does it take to process returns my we’re accepted on the 20th still no dd date ? Reply Call on 2/10 if you still have no deposit. That’s what I was told by the irs, it’ll then be a full 21 days. Reply I filed my taxes on the 31 and my grandma filed on the 1 of February and she is getting her refund on the 9 why mines still say processing and I filed before she did Reply I filed Jan.31 got aCcepted the same day and it hasn’t changed since what’s going on Reply The same thing happened to be I got a email saying congratulations the irs accepted your taxes. Yet when I use the where’s my refund on the irs website says I have to wait 24 hrs after its been accepted for an updates its been almost a week since the acceptance email. Reply You may be putting some information in wrong it was saying the same thing for me also until i changed my filing status when i was checking from single to head of household…i forgot i filed head.of household instead of sjngle Reply I’m going thru the same thing have you heard anything yet Reply Regarding number (5) “Refund Sent” status on this article post. This year it seems faster than others years. Even sending out lots of refunds before the anticipated Feb 6. If a “mailed check” and “refund sent to the bank” happen on the same day you will get the refund check two days later in most typical US mailboxes. One day slower than bank transfer. If your refund check was mailed on a Friday you will have to wait until Monday in some US mailboxes. Typically they mail out refund checks on Friday but this year seems like other days. Reply Refunds this year have been faster than ever. Reply I file on the 20th of January and still no refund date yet, am im getting audit Reply we filed that date to at h and r we still have no info its still processing my daughter filed a week later and they have there refund me its still processing what the heck Reply I filed got approve and sent direct deposit feb 4 only to find out my husband added a check number to the account number they said if there is any errors that way they just mail a check out does anyone know how long it takes to get a mailed check Reply I filed on 1/20. It still says processing. I have 2 co workers who filed after I did and they already have their refund. I called the IRS and they said call them on 2/11 if I still haven’t received my refund. I have never experienced this long of a wait. Kind of irritated. Reply I’m still in the same boat. I filed on the 20th and nothing. I always do DD and still nothing. This has never happeneded to me Reply How did you reach the irs? Mine was accepted the same date as yours and still no ddd. When I call the numbers all I can find are automated systems. Could you please post the number? Reply Mine finally got approved this am. I was accepted on 01/26. Have you checked. Press 2 then 1 then 4 I filed on jan 30th got approved today. Due date by feb 6. Could funds come earlier? Reply Filed mine on 1/26 with turbo tax and it’s still processing…so frustrated Reply I filed mine 1/20… Got accepted same day… Well here it is 2/4th and still in processing and no approval let… I know others who filed on same day as me (20th) and already have their money… I tried calling IRS but they refuse to give any info and refused to look at my tax record to see if there is any possible issues that could be a hold up. All they say is call back if I do not get a approval after the 21 days from filing… Ugh! Getting fusterated. Reply Same here… I filed 1/20 n no ddd yet! Reply I filed and was accepted on 1/29/2015. Have had no changes and I can’t get my transcripts. Any idea of when my status will change? Reply I file the same day still waiting for mines. ugh 🙁 Reply Still the same bank says theres nothing waiting to be deposited Filed on the 19th approved on the 20th and still nothing havent called yet since its not been 21 days. But getting tired of waiting Reply So I filed on 1-25 got accepted 1-26, approved 1-31 with a ddd of 2-4, but when 2-4 came around on the wmr that’s supposed to be filled in for sent, isn’t and when I call all it says is that its scheduled for a dd of 2-4, but when I checked back online I saw topic 203 now so I called and it said I had an offset for my full refund amount and that it was debit and applied to my debt. When I look on wmr it doesn’t say how much and it doesn’t show a balance of 0 so how can I tell if they took my full refund Reply Hi, You can call your State Treasury Department. Here is more information https://blog.turbotax.intuit.com/2014/04/21/what-is-a-tax-refund-offset/ Thank you, Lisa Greene-Lewis Reply Hello Lisa, Could you try to explain to me and a couple of other people why we were accepted on 1/20/15 and have gotten no where else, no refund and no ddd. Some of these people filed and accepted that same day and even after and already have there refund. Hi Beth, The IRS expects to issue 9 out of 10 refunds that are e-filed within 21 days of acceptance. It’s not quite 21 days yet. If gets beyond 21 days you can call the IRS and check status on your tax refund. Thank you, Lisa Greene-Lewis Hello I can’t check my status on where’s my refund and I called the irs they said they received my tax return on 22 what to do now I said didn’t recieve ddd regarding refunds?? i read that they send your whole thing to the debit and if you own less then what they look took then you have to talk to who your in debit,theres a form you should file in that case so they wouldn’t take it all,for who your in debit to you have to call or go in,it wont state where online Reply the debt was from the IRS? Reply I filed with turbo Tax 1/20/15 & got A Email 15 mins later saying congratulations it was excepted but it’s now 15 days later I have not received my money & all it says is its being processed they will give me a Date when my refund is excepted why is it still saying this everyone has been getting there refunds in a week but everyday nothing changes on mine please someone tell me something.!!! Reply I filed the same day as you, and am in the same situation. There is nothing you can do about it either, once the 10th rolls around, you need to call the IRS, and ask for help. I called this morning, and this is what I was told. I wish you luck, and I do hope you receive yours soon Reply Same here. Filed and accepted on 1/20/15, had the bars for two days then they disappeared and now it says “your tax return is still being processed. A refund date will be provided when available.” Idk what’s going on. I’ve never had a problem before. A friend of mine that works for turbotax did say that a lot of people that filed on 1/20 are getting the same message. Reply I am going through the exact same process Reply I found on 122 and have not got it update as of yet. it just says processing. I feel a little relief knowing that others are going through what I’m going through. I thought it was just me and that something was really wrong with my taxes. So I just see we all that alone together im sa me situation and turbo tax still says only 50% has received Reply Im in same situation, but I filed on 17th accepted 1pm on 20th and have had no progress since. Others have already received their refund or a dd date that was excepted after me. Reply Do you know why it will not opt me to select bank auto deposit vs gift card refund? Reply I filed my taxes on 01/20/15 both were acepted on the same day my bars went away for a week & half & came back on 01/30/15 with a refund date Of 02/04/15 so now the waiting game don’t be worried trust me it’s coming! Reply I filed on 1/16/15 got accepted on1/21/15 my status is still at processing on the website. My sister and I filed same day, she has already got her money, confused at why mine hasn’t moved off processing Reply HI I WANTED TO KNOW I DID MY TAXES ON LAST WEEK ON The 29 of JAN an it was accepted about 30 mins after but still no approval yet …how long do you think it will take Reply Did mine on the 28th and same thing. I’m surprised last year I feel like a couple days later it was approved with a ddd Reply I am in the same boat as well. I filed mines in the 1/8 received both a text msg and an email saying my return was accepted on 1/12, but yet IRS site still says processing. Still no DD. I heard the IRS accepted returns on the 12th for testing purposes. Reply Hello I filed mines on Jan.30th & I recieved a text 30 min. later, stating the IRS has recieved my refund & funds should be loaded on my JH preferred card in approximately 21 days or before. But when I call the Jackson Hewitt line to check on my status it’s stating something totally different then the IRS line. Has anyone else had this problem? Reply I’m wondering the same thing Reply I filed with Turbo Tax on 1/20/2015 thinking that an e-file would allow me to have my money sooner. I feel duped. 2 weeks later I have nothing. The irs says wait 21 days, and Turbo Tax just blames the irs. Reply Mine has no bars says still processing will give a date when available what does this mean Reply Im wondering the same thing!!! The government is having fun playing with our money!!! UUUGH! Reply This is annoying! I cant seem to find a definite answer anywhere. I dont have a tax topic either. What is going on……. Reply I’m says the same thing and I filed on the 31st Reply Mine has the exact same thing today. Would really like to know what’s up. Reply I filed on the 22nd of January.. Got accepted on the 23rd. Why does it say my refund is still being processed and date will be provided when available? Ive member seen this before. I had one w2 and claimed one child. Reply Same situation happened to me mine went away for a for 10 days and when they came back i had a refund date don’t worry Reply l filled the same as always. Ni big changes .. I submitted my taxes the night of the 22nd and was accepted 30 minutes later. I have heard nothing yet I was wondering do they go by business days or is it just 21 days in general. My other question is do the IRS work on the weekends? Reply When I called to check up on things, the man told me to call back on the 10th, and I filed 1/20, and that would make it 21 days, so I can only assume from our convo that it is the full 21 days. I’m not entirely sure if actual people work on weekends, but I do know their automatic systems still process, etc. I’ve been seeing so many complaints, same like mine, yet when I called the man told me that it isn’t normal, and he hasn’t heard many complaints regarding this issue. I don’t know. It’s a waiting game from here. The IRS cannot access your files unless it has been 21 days, so calling before is a waste of time. Try to access your transcripts, if it let’s you, that means they have recently accepted you, if not, if it says like, “sorry there are no matches” that means it still being processed. Like I said, its totally a waiting game Mine had one bar then I checked again on Saturday now it’s say it’s still being processed and will give a refund date when available what does this mean? Reply Filed on 23rd and accepted 30mins later, its feb 3rd and still say processing what the heck Reply I have a date of my tax return being mailed by Feb 6 but i chose direct deposit. Does anyone know if it will be mailed on the 6 or supposed to be in on the 6? Reply Filed on 01/20/15 and still says processing… called IRS said that refund can not be DD b.c it is over a certain amount so a check would be mailed once refund is approved. I am wondering if anyone else has had this problem? And does the IRS notify you by mail In this case or would it still show on WMR? Reply I file mines on 1/20/2015 still being processed. Reply any update? Reply I filed my return on 1/20 and it says the IRS accepted it but when I look it up on where’s my refund and it still shows it’s processing and nothing new. I’ve checked my bank account and still nothing. It’s frustrating. Reply Im in the same boat… excepted the 20th… states still processing!! Grrr Reply any update? I e-filed on 1/9, was accepted in a test batch on 1/13, and still nothing Reply Filed on January 24,2015 got accepted by the IRS on the same day today is February 3,2015 and it is still in processing mode. I have been with turbo tax for 5 years and have NEVER had to wait this long to get my refund back especially to get an approval status. I know there was a lot of IRS cut backs this year so that’s probaubly the reason for the delays, but come on someone from the IRS, or Turbo Tax which is what I used to E-file, should come out and give us some kind of insight of what is going on. Obviously there is something wrong it NEVER takes this long to get an approved status when u E-file your taxes. Reply I was disappointed that TurboTax failed to update my direct deposit information so now I have to wait for a paper check which can take weeks. This will make me rethink using it next year out of fear that the same thing will happen again 🙁 Reply Hi Summer, For your safety and security, we can not go in and update your information that you input and once you hit e-file your information is already sent electronically to the IRS. Hopefully your check will arrive soon. Thank you, Lisa Greene-Lewis Reply So explain why my refund say still processing no bars but other people said the same thing and they getting there feb 5 pr 6 I e-filed our taxes on Jan. 20, and the status still says processing. I already got a date for the approved state refund which always takes a couple of weeks longer than the federal. Reply I too am stuck on received 1/20/15 and waiting for approved… Reply Me too….. i got things to do Reply any update? Reply Filed mine on 1/26 and dd is 2/4. Ten days all together. Reply Jackson Hewitt did my return on January 20 Accepted on the 20th and I can’t get refund Info call IRS line it says they are processing No refund date available. Money will go On jhewitt card. Anyone else file on this Date with Hewitt if so post please? Reply I filed with Jackson Hewitt on January 14th. My refund was received on January 15th. My return has been processing since then. No approval, no odds, no tracker even on the Wheres My Refund tool. Reply My sister and her husband filed through Jackson Hewitt this was on 1/20/15, as of today 2/3/15, it still says processing. I also filed through tax act the same day 1/20/15, and still says processing. The IRS is definitely in a back lash this year, and unfortunately they do not go in order of the returns received first. Still, though it doesn’t make any of us less nervous, or anxious. I’ve been checking the website, the mobile app, and the toll number daily, even sometimes twice a day, and still the same. It sucks. I wake up almost excited to see an accepted bar, but soon become bummed out when it still says processing. Reply Amen I filed mine on the 29th and it told.me I should be getting mine Jan 30- Feb 19 when will I.get it? I.hate to kept checking everyday Reply I filed the 20th still in first bar do you think something is wrong lots of other people who did there’s after have received there money is something wrong? Reply I did mine on 1/29/2015 and it’s still on the first line and I haven’t got my money yet Reply any update? I’m in the same boat Reply Did mine on 1/20, accepted next day and still says being processed. Starting to worry me because I know quite a few people who used turbo tax and was accepted after me, but either got the federal return or had a dd date. Reply What times does the IRS send deposits once approved? Reply Filed my return on the 27th have a dd date of 2/4. Jackson Hewitt. Reply I filed 1/22/15 got accepted the same day still not dd date I see pl that filed after me has gotten a dd date was really going on . . Reply E-Filed on the 29th of January accepted on the 29th of January (Both Federal & State) stills shows on both sites that they are processing! The process goes: E-File, then accepted, then approved then you get a direct deposit date! I have seen a few cycle charts but they are guesses as the irs no longer posts them! But the guesses range from February 6 or February 13 as a direct deposit date for mine! Will post when mine is approved & deposited! 🙂 Reply hey I got mine and it said successful and I should be receving my refund.on the Jan 30- Feb 19 when will I.get it I did Direct deposit Reply Yes please post! I also efile and was accepted on the 29th! nothing so far in WMR or transcripts. Hopefully soon we will see the DD! Reply any one eles try useing wheres my refund,and are being told you have to wait 24 hours after getting accepted? i filed like 5 days ago accepted same day 1/29 and are still being told to wait 24 hours but its been days. im confused the charts are saying if your accepted by 1/30 you will get yours 2/4 and its already 2/2 dosint seem right Reply The charts are guessing, they are not IRS official, the IRS stopped making the refund cycle charts! Reply Maybe you are entering your filing status wrong I have been! Reply Your status has to be Approved not Accepted and then the calendar will work. I also filed on the 29th and am still awaiting my “approved” status update and if we get approved on or before Feb 6th we will get our monies by Feb. 12th Reply I did mine with turbo tax was approved 1/29 and wmr shows accepted but bar hasn’t moved. Let’s keep our fingers crossed that the bar moves soon. Feel like last year it was only 3 days for bar to move. This year is slow. Probably all them cutbacks at the irs Mine says refund sent since Friday the 30th and there’s nothing in my bank…what’s going on? This has never happened before Reply Lambs they messed up and sent you a paper check. Or it could just be ur bank takes a couple days to post it to ur account http://igotmyrefund.com/irs-e-file-refund-cycle-chart-for-2015/ Reply Did mine on the 28th and it’s still being processed. Got accepted, not approved. Reply I did mine on the 26th its still being processed. Not Approved yet have you check yours yet. Reply Hey misty did your refund get approved yet if you don’t mind me asking.? I’m just asking because I filed mine the same day. Reply I filed on 1/27 they recieved it the same day im I’m still not approved yet. Reply Does yours still say pending? Or accepted because im having the same issue Reply I completed my taxes and efiled on 2/1/2015 at 1:00pm I received a text message roughly 30 minutes later that the IRS has accepted my return and my 2014 taxes are complete. Refunds are issued within 21 days. Reply I did mine on the 29th and got accept on the same day but have not got approved but how long do it take to get approved. Reply Ours was accepted on the 20th and it still says being processed as well. Reply hey Sue have you check your bank account? Reply I submitted mine the on 1/17 was accepted on 1/20 and is still processing. Checked my bank and still no money.. Ours is the same thing. Still being processed and I know people that were approved after us and already got their return or now have DD date. Reply I did mine on the 19th.. Its funny to see people complaining and they did theirs waaay after ours lol Hopefully we both will get ours soon, Fingers Crossed X Reply please keep me in the loop because I filled mine on the 22nd Reply I filed January 26 and it still says processing when will I get approved ugghh I’m impatient. Reply I did mines on 1/24/15 and this saturday night it said sent….whenn will i get my check? If i payed turbo tax efile to do them for me? Reply If direct deposit your bank should see it in pending if not posted status already, if you opted for a paper check in the mail it can take up to 3 weeks to arrive! Reply What if pAyed someone like turbo tax to do them and iwil get my money check thru them… I filed mind on 1/23 it got accepted in 1/26 and had been in processing mode ever since and tidy is 2/2 …7 days later. The phone system also days the same information…that it is being processed but no date of dd yet. I’m getting nervous Reply I filed on 01/21…Mine was just approved on 01/30 and my date is 02/04 Reply I filed 1/22, accepted 1/22. Still processing :/ Reply Me too Reply Filed on the 29th, 2015 and was not given a refund date at all was told it would take 21 days to long from JH in Cincinnati Reply I edited mines on Jan 30th. Still says being processed, on top of that when I go to IRS.gov website it says my info can’t be found, ill m lost. Reply They have to process the edits it’s likely to delay it slightly! Reply It will be deposited into your bank acct. Feb.5th or 6th for sure, if it says approved. Reply I filed on the 21st. Its feburary 1st and it still says being processed. Wheres my refund isnt showing me the tracker. Any one else having this problem Reply cjlee have you check your bank account? Reply Yes. I am. Except I filed on the 23rd. but I dont have a tracker either and although it was accepted the same day, it seems to not have made any progress since then. let me know if you get urs lol Reply I also have this problem. I filed on the 24th and it just says still processing with no tracker as well. Makes me nervous. Reply I also have the same information. Filed and accepted on the 24th. It says processing but I have no tracker. Makes me nervous. My neighbor did his the same day and got his refund yesterday. Im so confused. Reply I’m having the same issue. Filed on the 26th and was accepted the same day. No bars on tracker, just says processing. I would really like to know what’s going on 🙁 no tracker means u r being reviewed Any update? I’m having the same problem right now. My return was sent and accepted on the Feb 6th. There’s no more tracking tool only states that a date will be provided when my refund is processed. I never had this problem in the past. Reply I filed mine on Jan 24th and it still says processing. I thought it was supposed to be approved within 72 hours if there weren’t any problems. Now I’m worried. I can’t find out anything. :/ Reply You Amy want to double check the program you used. There maybe something you have to fix. If your using turbo tax or tax act, its usually accepted within 6 hours. I filed mine on Friday, Jan 30. The first time o sent it through, I received a notice within 5 minutes saying it was rejected. They needed my IP pin. To be safe, sign in and double check. Or check your help email they’ll also send you an email stating it was rejected. Hope that helps you Reply I did mines on Jan 21 and it’s still saying being processed..gurr:( Reply Is anyone getting where’s my refund not available after you hit submit? I hope it’s just the site is down because I got accepted on the 23rd and approved yesterday with a dd date of the 4 th Reply I got accepted on the 23rd and approved yesterday. But I’m worried because now when I type in my info on where’s my refund it says currently unavailable? Is this happening to anyone else? Reply Yes, the system updates every 24 hours. Don’t worry. You’ll get your this week Thursday or Friday. Yayyyy Reply My refund was accepted on jan.23rd and approved on jan.31st. Yesterday. But I checked the where’s my refund again late last night and it says it’s currently unavailable. I am freaking out… It had a dd date of February 4th. Am I still going to get it then? Is the where’s my refund. Like down right now or something? Reply The website goes down every night around 3am Reply You’ll receive it Friday Feb. 5th or 6th. My co worker got hers last Friday. Reply WMR was down yesterday, don’t worry Reply I heard that if claimed education credits it a bit of delay but the only reason I found out is because I called the IRS and asked if there was any delays on forms Reply I got received by IRS on jam 24th still not approved while others I know filed same day and received theirs today does anyone know if deposits are only made once a week Reply Yes deposits are made every Thursday-Friday. If you search in Google. Expected 2015 federal refund payments you’ll find a chart on direct deposit and paper check dates Reply Just got my Federal refund now. A lot of you should be getting yours soon. Reply When did u file? Reply 1/23/2015 still first bar.. Reply I filed on the 22nd and my bar is no longer there! Reply I called today, and spoke to someone. I explained my situation, that I filed on 1/20/15, and my bar still says processing. He told me not to worry, but if my status doesn’t change, or if I don’t receive my refund by the 10th of this month, I should call back, and they can access my account. I then went on to ask if they have been having issues with this, and people calling in with similar problems.. He said no, sooo I filed around 1/20/2015. Its saying processing.. I have a friend that used turbo tax also she filed after I did and already getting her 1/30/2015… 🙁 🙁 🙁 Reply I received my federal refund today!!!! I filed last Wednesday night. Quick refund!! No bs. I have used turbo tax since 2008 and last year it took 8 days as well. Reply I did mine on 1/21/15 and it’s still being processed. Has any filed on the same day and received a DDD yet? Reply I did mine 1/23 no transcript available and received but not approves I did a friend of mines 2 hours before I did mine and she’s been approved for ddd on 1/30 ??? Reply I did mine on the same day and have the same “Return Received” status. How long before the refund is sent to they change it to “Refund Approved”? Reply No but I did mine since 1/26(it was accepted) and had been sitting in processing mode ever since. Waiting to be accepted by them. It’s 7 days later. But my co-worker used turbo tax to and she got a dd date 3 days after herd was accepted Reply me too still says processing while everyone else is getting there’s I’m so confused and broke!! Reply I did mine on 1/21/2015 and it says still being processed also. They said they did not start this year until 1/20/2015 and that was beginning with the taxes that came in first and had been stockpiled. Don’t know if this is the way they are really doing it then it is understandable, but they should let us all know. Keep us posted when you get approved as it always helps the rest of us and I will do the same. Reply I got to the second bar on irs to go bout d*** time i get my return on the 30th Reply When did you file, if you don’t mine me asking? Reply I filed on the 8th and was accepted on the 12th. i still have not received a DD it says processing on the WMR website. One girl, said hers says processing but her bank told her its there pending deposit for the 30th Reply I also filed on the 8th and got a text from turbo tax saying it was accepted on the 12th. I still have not received it and I am also getting the “processing” message on the WMR website. I know that’s no help, just letting you know you are not alone. Reply I’m in the same boat. Filed 1/8 accepted 1/12 and still showing processing. I call TT customer support last night and was told that the IRS did not accept my return on the 12th. I told the rep that I’m looking at my TT account now and it says “your return was accepted by the IRS on 1/12/2015. It seems that TT provided us misleading info and that our returns were not accepted until the 20th and we now have to wait from that date for the 21 days to be up. Hi, TurboTax began accepting tax returns on January 5 and the IRS began accepting the e-filed returns on 1/20, which we communicated in this post https://blog.turbotax.intuit.com/2015/01/05/now-accepted-you-can-file-your-2014-tax-return-with-turbotax-today/ Thank you, Lisa Greene-Lewis I did mine on 1/22/15 and it’s still being processed. Reply glad to know I’m not the only one Reply Did you get it yet? Did mine on the 22 too, and still no change…so frustrating! Reply Leave a ReplyCancel reply Browse Related Articles Tax Tips TurboTax Up to 5-Day Early Refund Option: What You Need to Know Tax Refunds TurboTax AnswerXchange Question of the Month: When Will I Get My IRS Tax Refund? 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Thank-you to the professionals at Turbo Tax today they helped assisted me with my Dad’s taxes today. Thank You to Kathy and Donnette you were patient helpful and made it better. You were both awesome. Julia Reply
It’s my first time filing. How long does it take for me receive my federal refund. I’ve also recently received my state tax. How long do I have to wait.? I worked hard for money and didn’t do anything illegal. Reply
Hi Jocelyn, If you have an IRS acknowledgement then they are processing the return. If the return has been accepted then check the status of the tax refund via IRS “Where’s My Refund?” tool, https://www.irs.gov/refunds. Please note you will need the following information when checking on your refund status: Social security number or ITIN Your filing status Your exact refund amount However, per the IRS; a phone representative can research the status of your refund if it’s been 21 days or more since you filed electronically. Thank you Reply
I’ve been checking my refund status pretty religiously for past 4 1/2 months on the “Where’s My Refund” page. For the longest time, it just kept saying they had received my return and it was being processed. Now suddenly I go to check it this morning and it says: “We cannot provide any information about your refund. Be sure to: •verify your filing date; •check with your tax preparer or tax software provider; or •verify you received your electronically filed acknowledgement e-mail. If you filed a complete and accurate tax return, your refund should be issued within 21 days of the received date. However, processing may take longer under certain circumstances.” I know the info I put was correct because I’ve been putting the exact same stuff in over a hundred times. Is the system just down or is something else going on? Reply
Hello Randall, Per the IRS; a phone representative can research the status of your refund if it’s been 21 days or more since you filed electronically or, more than 6 weeks since you mailed your paper return or if the Where’s My Refund? tool directs you to contact them. Here is more information on how to call the IRS for Refund Status: Individuals 800-829-1040 7 a.m. to 7 p.m. local time Have the following ready when you call: Individuals • Social Security numbers (SSN) and birth dates • Individual Taxpayer Identification Number (ITIN) for taxpayers without a Social Security number • Filing status – single, head of household, married filing joint, or married filing separate • Prior-year tax return • Tax return you’re calling about • Most recent correspondence sent to you (if any) Thank you Reply
Hi Denise, TurboTax does not issue or track refunds. The IRS issues all refunds. If you have an IRS acknowledgement then they are processing the return. If the return has been accepted then check the status of the tax refund via IRS “Where’s My Refund?” tool, https://www.irs.gov/refunds. Please note you will need the following information when checking on your refund status: Social security number or ITIN Your filing status Your exact refund amount However, per the IRS; a phone representative can research the status of your refund if it’s been 21 days or more since you filed electronically or, more than 6 weeks since you mailed your paper return or if the Where’s My Refund? tool directs you to contact them. Thank you Reply
My status says ready to mail but I mailed it in the beginning of April… according to MA dept of revenue my refund doesn’t exist. What do I do? Reply
Hi DeDe, TurboTax does not issue or track refunds. If the State return has been accepted, then go to the Massachusetts website using the link below. You can check the status either online or by phone. https://www.mass.gov/how-to/check-the-status-of-your-tax-refund If you are still unable to track the status of your MA state refund, then contact someone at the Massachusetts Department of Revenue directly, and see if they are able to access your information. Here is the link for more information: https://www.mass.gov/orgs/massachusetts-department-of-revenue Thank you Reply
Filed my taxes through my CPA around February 10th. Got a letter in either late March or early April requesting me to verify my identity to make sure it was actually me doing the return. Got another letter in May saying they were still processing it. Here we are in June, nearly 120 days since I filed and still getting the same message on the refund status. I think all of us who are being made to wait this long should have some sort of interest added on to our refund or some kind of credit added for next year’s return. Reply
Its been 5 months still nothing, I never waited this long with little to no info it still says its processing first I had to wait 9 weeks to verify identity then 60 days for review now they say they’re sending out a letter its going to take 30days. Really? It take 30days to send a letter Reply
I filed my return with Turbo Tax on/about 28 March and received Fed, but I have not yet received State of AL. what do I have to do in order to receive state of AL? Reply
Hi Buddie, For refund-related questions, contact the Alabama Department of Revenue. Statement from Alabama Department of Revenue: For the most up-to-date information concerning the status of your current year refund, call 1-855-894-7391 or check the website at https://revenue.alabama.gov, then click on “Where’s my refund?”. Return processing times vary depending on many factors, including complexity of the return and identity verification processes. Please allow 8-12 weeks to receive your refund. Thank you Reply
Mine return said accepted then got a letter to come in to prove my identity. Been 6 weeks still says no info available Reply
Hi Debbie, If you received a verification request from the IRS please follow the instructions on the letter to expedite the processing of your refund. The IRS offers only two ways to verify your identity: Online at the IRS Identity Verification Service website By phone at the toll-free number listed on your 5071C Letter Only those who receive a 5071C Letter should use the verification system. The letters are sent to you via U.S. mail. They are never emailed, and the IRS does not initiate verification requests by phone. Here is more information on the subject. https://turbotax.intuit.com/tax-tips/security/tips-for-handling-identity-verification-requests-from-the-irs/L55RhaS2B Thank you Reply
I filed my taxes and mailed it in sometime around march and havent gotten a rsponse back yet and every time i correct it. It still says incorrect birth date Reply
Hi James, Please first, check your e-file status to see if your return was accepted: https://turbotax.intuit.com/tax-tools/efile-status-lookup/ If the IRS accepted it, then you can check refund status with the IRS. TurboTax does not issue the refund. https://www.irs.gov/refunds Please note you will need the following information when checking on your refund status: Social security number or ITIN Your filing status Your exact refund amount Thank you. Reply
It’s been three months for me. Nobody is willing to give direct feed back on the problem. I’ve callled no refund. Be surprised if we even receive one at this point. Reply
I e-filed my return through turbo tax on 22 Feb and it’s 10 May and I still haven’t received anything for direct deposit Reply
Hi Gregory, Please first, check your e-file status to see if your return was accepted: https://turbotax.intuit.com/tax-tools/efile-status-lookup/ If the IRS accepted it, then you can check refund status with the IRS. TurboTax does not issue the refund. https://www.irs.gov/refunds Please note you will need the following information when checking on your refund status: Social security number or ITIN Your filing status Your exact refund amount Thank you. Reply
Hi, its been two months since my status is aproved. I expected my money back las month bjt nothing happens. I need to know whats happening. Am i being scammed? Reply
Hello Yaku, The IRS issues all tax refunds. TurboTax does not issue the actual refund. If you have an IRS acknowledgement then they are processing the return. You may also check the status of the tax refund via IRS “Where’s My Refund?” tool, https://www.irs.gov/refunds. Please note you will need the following information when checking on your refund status: Social security number or ITIN Your filing status Your exact refund amount Thank you Reply
Anybody that has filed a paper return and what an update would need to call the 1-800 number to get any status update! Please stay on them as I’m just getting paid a return from 2 years ago. They may have your return under review for 60 days at a time. I also mailed previous year return in February of 2018 and if I didn’t call to check on they stated it was received as of June 2018. I received notices in the mail pushing it out until February of 2019. At that point I had to get a tax advocate on my case to see what’s the hold up. Needless to say it’s may of 2019 and I’m just now getting my case rectified and my refund sent out. Reply
Hi Shanika, If you have an IRS acknowledgement then they are processing the return. If the return has been accepted then check the status of the tax refund via IRS “Where’s My Refund?” tool, https://www.irs.gov/refunds. Please note you will need the following information when checking on your refund status: Social security number or ITIN Your filing status Your exact refund amount However, per the IRS; a phone representative can research the status of your refund if it’s been 21 days or more since you filed electronically or, more than 6 weeks since you mailed your paper return or if the Where’s My Refund? tool directs you to contact them. Thank you
I e-file my taxes and have yet to find a status update on my refund. I e-file on March 29th 2019 through Intuit Turbotax. Where’s my refund? Reply
Hi Miriam, Please first, check your e-file status to see if your return was accepted: https://turbotax.intuit.com/tax-tools/efile-status-lookup/ If the IRS accepted it, then you can check refund status with the IRS. TurboTax does not issue the refund. https://www.irs.gov/refunds Please note you will need the following information when checking on your refund status: Social security number or ITIN Your filing status Your exact refund amount Thank you. Reply
I filed my taxes on feb 14th but I mailed it probably 2 weeks after and now today , April 30th 2019 I haven’t received my taxes .. why is that ? Did my taxes get lost ? Reply
Hi Taheed, If you filed a paper return the processing time is longer. Per the IRS, “Please allow 4 weeks before checking the status.” You can check the status on the IRS website in: “Where’s My Refund?” tool. Please note you will need the following information when checking on your refund status: Social security number or ITIN Your filing status Your exact refund amount Thank you Reply
Its been over 4 weeks since i have mailed mine. But yet every time i go to check, it keeps telling md that my information doesnt match their records. But everything is entered exactly the way it is on the printed out copy of the return. What do i need to do?
Hi Glynis, If you mailed a paper return the processing time is longer. Per the IRS, “Please allow 4 weeks before checking the status.” You can always check the status in: “Where’s My Refund?” on the IRS website. Please note you will need the following information when checking on your refund status: Social security number or ITIN Your filing status Your exact refund amount Thank you Reply
I filed my taxes on February 19th and still haven’t received my tax refund. I’m not sure who to call or contact for this issue. Reply
same! I filed electronically on Feb 28th and the status still shows its “being processed”. I’ve received nothing in the mail from IRS and all I get is their automated system when I call. Not sure what to do at this point.. Reply
I filed my taxes about a month and half ago and the next day I recieved the rest of my w2 forms so when I went to add it, they told me I had to amend it to add the rest, I had to wait a couple weeks to finally amend it and I finally added it and I received the first part of my refund a couple weeks ago but the rest is just sitting in the tool bar. I wanna know when I’m getting that money and why it’s just sitting there Reply
Hi Ashlee, Now that you have completed the 1040x Amended U.S. Individual Income Tax Return, print, sign, and mail it. Amended returns are not available for e-filing. It takes about 8-12 weeks for the IRS to process it after they have received the amended tax return. Approximately, three weeks after your amendment is accepted, you can start tracking its status at the IRS Where’s My Amended Return? Also, please be aware that it can take 12-16 weeks to process your amendment and any refund that you may be expecting. Refunds are not available for Direct Deposit and will be mailed to the address submitted on the tax return. Thank you Reply
Hello Keyonis, Your refund will not already be on your card. Cards are not active when mailed. You have to activate it then wait until the IRS issues your refund. TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer. Once your return has been accepted by the IRS, then you can track the status of your refund. The IRS issues all tax refunds. TurboTax does not issue the actual refund. If you have an IRS acknowledgement then they are processing the return. You may also check the status of the tax refund via IRS “Where’s My Refund?” tool. Please note you will need the following information when checking on your refund status: Social security number or ITIN Your filing status Your exact refund amount Thanks Reply
Has anyone anywhere recieved any type of help from TurboTax or even the IRS? I recieved my tiny state refund but not my federal!! I filed the end of March and my status bar has been on approved the entire time. In fact the exact same day I E-Filed it has been on APPROVED. If I have recieved my state and not federal, why isn’t this shown as STATE TAX RETURNED instead of showing nothing but a status bar for what is missing and partially recieved!!! It is clear to me all of our status’ says the same things and we want/need answers. So if anyone anywhere has something for advice please send it. Appreciated . Reply
I mailed off my tax return the middle of March and I am trying to go check the status of it through Where’s My Refund and it keeps saying the information you provided is not correct. please check your refund information. everything on there is correct what do I need to do. Reply
Hello Alyssa, If you have an IRS acknowledgement then they are processing the return. Please note you will need the following information when checking on your refund status: Social security number or ITIN Your filing status Your exact refund amount as shown on your tax return Thanks Reply
I mailed my tax return March 14 April 2nd it was processing a week later I have no bar or no tax topic….
Hi Diana, If you filed a paper return the processing time is longer. Per the IRS, “Please allow 4 weeks before checking the status.” You can always check the status in: “Where’s My Refund?” tool. Please note you will need the following information when checking on your refund status: Social security number or ITIN Your filing status Your exact refund amount Thank you
When I check in the IRS “Where’s my refund tool”, it says it was sent for direct deposit on 4/3. It is now 4/8 and it is not showing in my account. What do I do?? Reply
My name is melissa Mcqueen we filed our taxes on fed 1 2019 and it says it is still processing we got a letter in the mail saying it is going to be another 60 days what us going on it is n Michael Mcqueen name it don’t take hat long to look and make sure everything is ok Reply
Filed Feb. 18th and still do not have a refund? Can anyone tell me why and should I be concerned? Reply
My refund filed Feb. 18th and signed up for direct deposit. I still have NOT received a refund. I IRS refund status website is worthless. You receive a message refund still being processed. I want more information. And there is no phone number where you can call an actual person for assistance. I am seeing other comments on refunds not received. I would like to know what is going on especially when one comment states they filed 3/11/19, accepted 3/14/19, approved 3/24/19 and refund 3/27/19. Please someone give me an explanation where is my refund? Reply
I did my taxes for 2018 on February 22, 2019. I still do not have my refund. I get on the IRS2Go app and I go to the IRS site and punch in the information. Always tells me there is no information. I did it on Turbo Tax and mailed on February 23, 2019. On April 6, 2019 will be 6 weeks. What should I do then? Is there a certain number to call? Thank You Cheryl Reply
Filed February 11, been trying to get an answer from the IRS but can’t seem to get anyone on the phone….also unanswered questions. The recording states that they cannot provide any information at this time?! Who do I need to call at this point? Reply
Hi Susan, Sorry you are having problems with your refund status. The IRS issues all tax refunds. TurboTax does not issue the actual refund. If you have an IRS acknowledgement then they are processing the return. You may also check the status of the tax refund via IRS “Where’s My Refund?” tool. Please note you will need the following information when checking on your refund status: Social security number or ITIN Your filing status Your exact refund amount Hope this helps. Thank you. Reply
I filed mine not with efile on feb 21 st what do I do it’s says it was not received so do I have to print off and send it somewhere because it’s been over a month Reply
Brook, I did not do efile either, but I did send a copy of my taxes I did on Turbo Tax to the IRS. I still have not gotten a response or it will not find the information as I type in the information from where and how Filed Feb 22, 2019 on Turbo Tax. I need a number to call. Does anyone have one? Thanks Reply
I am not sure how much exactly I’m being back and don’t have copies of my returns how do I get copies do i can check the status Reply
I e-filed my tax return through turbotax on Feb 14, 2019 and have not yet received a refund. I do not know how to track the satus. Reply
I’m kind of relieve to know that there’s a lot of people who seem to be waiting for their federal refund longer than 21 days. My e-file was accepted on March 3rd and I got my CA state refund in a week or so but I still haven’t got my federal back. The IRS refund status says “Your tax return is still being processed. A refund date will be provided when available.” I will give it another week or so and maybe try calling them… Reply
I received the same info on my account also Finally 6 weeks after my refund had been ccwoted I received a letter by mail from the irs stating that I had to verify my identity. It took about a week and multiple phone calls to get my identity verified only to b told that now it going to be another 9 weeks before I can receive my refund, I believe the date is May 31. I filed my taxes on February 8th. And how it was explained to me was “ because I had to go through the process of verifying my identity that my refund is now no longer considered an e-filed return it is now considered a paper return so I have to wait the additional 9 weeks from the time that got everything verified before I will get my return. I filed early because I have a son graduating this year and I’m a single mom of two teenage boys. Paying for all his stuff this year has been hard enough and I planned ahead and filed early to make sure I could get my return back in time to finish paying for the last of his graduation supplies,prom etc… only to now b told that I want even get my return back until two weeks after he graduates. It’s makibg things very difficult financially right now. And keep in mind when ask why they were having to verify my identity no one could answer me, no one knows why. I didn’t mess up on my tax return nothing was changed on my return when they finished asking me a bunch of questions, so it’s through no fault of mine but yet I’m the one who is having to put what to do now. And at this point there is nothing else to do because I’m all out of resources right now. They have all been exhausted already. So sorry to vent, hope u have better luck than I did Reply
You’re able to call the irs and request a tax advocate. Tell them you’re in a financial hardship. The advocate can see exactly what’s going on. They will help process your return faster. I filed both 2017 and 2018 together. A letter can back saying I need to verify my identity. I had to answer some questions over the phone. U thought I was cleared! Nope! Got another letter saying the irs wants to verify my employment. They asked for a company letterhead and a statement. The advocate faxed this to the irs department that handles this. Now, my check is finally on the way. I waited over three months. I suggest anyone that can’t check their status to ask for an advocate ASAP! Or else you’ll be waiting longer
Since no one ever replies back with an update, I will let you know how it went when I filed my taxes for a refund. I filed a basic return; no kids and not married. I filed on 3-11-19 and was accepted on 3-14-19. I was approved on 3-24-19 and got a direct deposit date for 3-27-19. Today, the 27th, I got the direct deposit. It took a total of 16 days from when I was accepted to when I got my refund. This might not be the case with everyone, but mine came relatively quickly in terms of the IRS. When I got my refund wasn’t a big deal for me, I wasn’t depending on the money for anything. Many years ago that wasn’t the case so I know how important it is because some of you are counting/depending on the money. I hope my case with regards to how quickly I got my refund helps some of you at ease. Reply
I had a direct deposit date 3 27 19 also never received nothing I had a offset which they took their portion but what happen to the rest of my refund they said it was sent to the bank and I called my bank and they haven’t receive nothing yet with a offset it should only take a few additional day keep in my it says refund sent on the 27 at 10pm I got the refund went now how much longer I’m sick of this Reply
My state says my refund was sent March 21, I got my card today, March 25, and there is no money on it when I activated it..any idea why? Reply
We have an amended tax return for 2017, it was filed in December of 2018; as of March 25th we have not heard a word from the IRS. The Turbo-Tax reference# is 432801273, can you get any information? Reply
Hi Gordon, Amended returns have longer processing times than current year tax returns. Approximately, three weeks after your amendment is accepted, you can start tracking its status at the IRS http://www.irs.gov/Filing/Individuals/Amended-Returns-(Form-1040-X)/Wheres-My-Amended-Return-1 Also, please be aware that it can take 12-16 weeks to process your amendment and any refund that you may be expecting. Refunds are not available for Direct Deposit and will be mailed to the address submitted on the tax return. Hope this helped. Thanks Reply
I received a letter from IRS wanting more information to support the amount of entry 13714.00 on line 16 of form 1040. I have receipts for 9000.00 the Turbo form said that I could claim 13714.00 so I marked it…..can you contact me on some questions I have Thank you Reply
Did my taxes get filed or not? I checked on my refund, as your email told me to do, and it says my return was rejected. I paid you $40, what is going on? Reply
Hello Warren, If you received a “Reject” notice, then the return has to be resubmitted after clearing the reject issue. Here is more information on how to fix a return that has been rejected. https://ttlc.intuit.com/questions/1901491-how-do-i-fix-a-rejected-return Reply
Got Federal Tax approved and refund right away. Still waiting on PA State tax. It was approved, but no refund deposited. Reply
So Turbo Tax screwed up. Got letter from IRS stating that I need to do a Form 8962 concerning my medical. As I am doing this form this morning it was stating put on line so and so on form 1040 which Turbo Tax should of known and completed when we did my taxes. Very angry filed on 2/7/19 and 6 weeks later a form from IRS, Got State in 5 days and now this. Grrrrr and want to charge me money for incomplete tax forms. Reply
I / turbo tax efiled mine 1/24/19 still haven’t got it in the mail , & irs is saying wrong info., please someone help me on what 2 do next. Thx n Blessed day Y’all! !! ClnChico 2 Reply
U have to put ur federal tax amount only on Where’s my Refund ! I put my total in ( state and federal ) it said the samething … then someone told me to enter only federal amount and the info changed Reply
I filed the end of January and have not received either of my refunds! Never took this long before…. Keeps telling me, printed ready to mail Reply
Received an email they are going to take 39.99 from my bank account because my taxes didnt come yet. Which is stupid it was suppose to be taken out my taxes but because its late they want to take the money now. not going to happen that wasnt what I signed up for turbo tax your going to wait like I have to Reply
I agree and for now on irs should learn to wait on recieving our money just as we have to wait ridiculous amounts of time. ITS MY MONEY AND I WANT IT NOW!!!! Reply
I filed on turbo tax I didn’t do efile I did paper do I have to print them and send the somewhere because it’s been 4 weeks I checked the status and nothing first time doing it by myself so please help Reply
Yes if you didn’t efile you chose to mail them in. So print your forms & mail to the irs. You can google what address to send your tax return to. But why wouldn’t you efile? It’s so much faster. Hope this helps. Reply
I recieved my state but not my federal I called my local IRS and they stated they cant give me any information about where my refund is. I’ve never had this issue before what is going on?? Reply
I filed early February and I still haven’t received my refund. Every time I try to go into “ where’s my refund” it keeps saying the same thing. That it is still being processed and there is not date. I got an email from turbo tax billing me bc I have not yet received my taxas which they were suppose to take it out from there. It has never taken me this long to receive my refunds. Reply
I filled my taxes well over a month ago. Have received the Fed return about 2 weeks ago. Have not received the State return ? Have not received anything from State that something is wrong. When will I receive my return from NY State ? Reply
I filed my taxes on 3/11/2019; I was accepted on 3/14/2019, and unlike the majority of people who post here, I will come back and let you folks know if and when I get approved and my refund. I was able to order my tax account and return transcripts 2 days ago, and previously when I have been able to do that I get my DDD within a few days. I will come back and let you folks know when or if it happens. Don’t waste your time asking someone who works for TurboTax what and when it’s going to happen because they respond with a generic response that never answers the question you’ve asked. Good luck, Devin Nunes’ gerbil Reply
I E-filed my fed and state tax returns on Feb. 17, to date I have not received notification from either the state or Fed or Turbo tax that they have been received. Its been 5 weeks. Do I need to resubmit them?I have never had this issue in the past and have using Turbo tax doe the past 6 years. Reply
I have not heard from anything yet I don’t even know if my returns have been accepted bt either the Feds or the state. Can I refile yes or no? Reply
I recieved my state but not my federal. If it was the other way around i would not be as upset, but with the state being 1/6 of what my federal is im pretty upset. Ive never had any issues with my taxes ever. I file with turbotax one year 2018 on feb 4 and its march 19 and no fed. I called the irs abd they say im under review. Looked it up, review is the same thing as an audit. Now im not scared of the audit because ive always been straight with uncle sam. But now i have to wait 8 more weeks before i can even inquire about them. And i paid for the premium or whatever it is. When i recieved my state taxes there was no notification. I had to call my state and have them tell me theyve heen deposited a week ago. Not happy at all. Reply
I’m still waiting on mine….Turbo tax took a lot of money from me and I was told it would get directly deposited into my bank account but I was mailed my state I’m still waiting on my federal not sure why it’s taking so long Reply
I failed my return feb 28 and everytime I log in it’s says ready to mail but still haven’t received anything Reply
It sounds like we’re all having the same issues for the most part, so is it something to do with turbotax or the IRS? I filed on 2/6 both were accepted then I got the ID verify from federal and state in that order, I completed the both over the phone I received my state on 3/12 after receiving the letter for my identity it wasn’t even a week between the two that my state was deposited. Federal is still saying the same thing I ask if its Turbotax or the IRS because I will no longer use Turbotax if that’s the case (used them the past 7 years) never had any issues like this. In 2016 I did receive my state before my federal that year. Reply
Hi James, The IRS issues your tax refund. TurboTax does not issue your refund. If the IRS accepted your taxes then they are processing them. Hopefully you will see your tax refund soon. Since it has been over 21 days you can call them and check status on your tax refund if you don’t see anything on their “Where’s My Refund?” tool. Best, Lisa Greene-Lewis Reply
Thanks for the suggestion and ,We did call and got the answer ,”give the IRS till May 2. To process your refund that we were in a group of people randomly picked to check their returns ” for what? Then we recieved a letter 7 days later saying give the IRS till April 23 to further process. Also gave 5 different reasons ,all vague! From social security to remember it was a random selection. I don’t know but all sounds off to me. I’ve never had a issue before and my form looks the same as before . Never any fees other than turbo tax charge.
I filed my federal and state on Fri 2/22. I never received any email confirmations and to my surprise my federal was in my account on Fri 3/1. Shocked! My state came on Tues 3/12. I logged into my Turbo Tax account that evening and it said I should be receiving my refunds on or around 3/15…. Not complaining and grateful for what I did receive just odd and still no email. My Boyfriend hasn’t gotten as lucky. We filed his on Fri 3/1 and again no email but neither of us felt a need to worry. On the 12th after receiving my state and checking Turbo Tax I checked his as well and little did we know his refund was REJECTED. We fixed the problem and it was accepted and we were given the estimated date to receive refund on 4/2. Nothing has came yet, not even the emails! Reply
I filed my state on feb 7th and still did not receive anything back. It says its been processed, with no offset amount, and it has not been mailed yet. I dont understand its been almost 6 weeks and nothing. Reply
Its been over 21 days since they accepted my claim but I forgot to activate my card! Wat do I do? Reply
I filed my taxes on February 7, 2019 and I received an email that it was received. I have received that my refund is still being processed and that I will receive a date. It has been about 6 weeks and I haven’t heard anything yet and I did efile, could you please tell me what’s going on with my refund. Reply
You need to contact irs that’s what I did I didn’t follow the prompts I just did what I had to do to get someone on the phone that’s when I was told my refund was under review and to keep check in the where’s my refund page but it could take up to 60 days to receive my refund and to not call them til may 5th if I haven’t got my refund or received a letter from them about what’s going on so I’m still waiting
hi i filed taxes on feb. 15 and it was accepted and i still haven’t received it. can’t anyone on phone and still being processed is all i am seeing. haven’t received any notice or email saying something is wrong so why so long??? Reply
Hello I filed on the 11th of February and still haven’t received a notice saying if anything was wrong or not, all it says is that it was received. I was to get my refund on March 4. What can I do about finding my refund? Reply
I went through the same thing your stuff is being reviewed i got accepted January 28 i went from processing still processing to delay in processing them back to processing and I was told that I was under a 45 day review that it will be up April 25 but I got an date Sunday letting me know I will be getting it this Wednesday hope this help u have to call them to see what’s going on
Hi there this is nettie woods i file my taxes in February and I suppose to receive$16970 but I just received half just$711.0 what happened to the$600 where are the rest thank you Reply
I want to know too. Same thing happened to me……was supposed to get 660 but only got 320 and it says it’s been filed.
As did i, i filed on jan 25th and had to verify id 3weeks ago but havent gotten anything. Irs2go still says processing. Please reply when u get yours Reply
Hi Lisa. I did my state taxes using turbo tax last year but did not file. There was a fee and I simply didn’t have the money. How can I get my last year’s state income tax return now? Reply
I think that if the irs or whomever is going to garnish taxes, they should only be able to take a certain percentage, not the whole amount. Reply
Waiting 9wks after wasting 3wks already because I needed to prove my identity.. Never again will I use TurboTax.. This is ridiculous!!! Filed early to get my Taxes done an now people who filed after me already got theirs.. WTF!!! Reply
Hi Nicole, Everyone’s tax situation is different. If the IRS asked you to confirm your tax information your tax return was received by the IRS, but we don’t issue the tax refunds. Since it has been over 21 days you can call the IRS to check status on your tax refund if you don’t see an update in their “Where’s My refund?” tool. Best, Lisa Greene-Lewis Reply
I don’t understand here but I filed my taxes with TurboTax 1/8 weeks ago, but haven’t got my state I don’t understand what’s going on here Reply
I filed feb. 4 with turbotax i usually go jackson hewitt but was trying to save money. So i filed the same that i do every year. And now the irs says im under review. The only thing that was different was using turbotax. Cetainly wish i woulda just paid the 600 bucks to jackson hewitt now. But thats alot for just like an hour of work. For them just to enter the information in for you. Like…. idk this really sux. I gotta wait 45 days before i can even ask what the problem is. Reply
Why are you blaming TurboTax? The government doesn’t care WHO you file with, whether it’s Jackson Hewitt or TurboTax… if you are under review it’s most likely because you either A. Made a mistake (whether in error or on purpose) or B. have incomplete information. Either way don’t blame others for the Governments issues… Reply
I did mine Feburary 2nd 2018 and found on the 25th that i had to prove my idenity to the IRS and now it will be another 9 weeks before i get my tax return I think they want to earn interest off our taxes. Reply
Same thing happen to me filled Feb. 6th an last week of February got that same letter.. 3wk wasted waiting just to do another 9wks..never using turbo tax next year!! Reply
Was supposed to get 278 back from State of MI. Only rec 144. Can’t find anyone to tell me why. Awesome. Reply
State might have taken some…. if you owe any money for state property they send you a letter saying they have taken whatever amount and you will only receive whatever other amount. Reply
Hi Cheryl, There can be a few reasons. There could have been something missing from your state return and they could have made an adjustment. If that is the case they will send you something showing why your taxes were adjusted. Another reason tax refunds can come out different is due to debt owed from Past due child support, Federal agency non-tax debts, State income tax debt, Certain unemployment compensation debts owed to a state which can be offset through the Treasury Offset Program. Here is more information: https://blog.turbotax.intuit.com/tax-refunds/what-is-a-tax-refund-offset-14545/ Best, Lisa Greene-Lewis Reply
everyone I asked about state (Iowa) refund says they haven’t received theirs yet and most say it could take up to four months. Turbo Tax cost me almost $130. to file. Just a simple return, no extras. So much for FREE, FREE, FREE Reply
Filed with Turbo Tax on February 11th ..very simple return,nothing complicated.The site ( and commercials) claim that you can file for free.Since I have been using TurboTax ( 3yrs) I have been getting charged more every year.This year was $89.00 AND I still haven’t received my federal refund.Be careful!!! Reply
I e filed my tax returns on Feb. 7, 2019 got state refund within a couple of weeks. I am still waiting for federal. Wondering what is going on Reply
I filled and was “approved” Feb. 5th, still says under processing on irs.gov app, this has been the longest I have ever had to wait and I also paid $130. I hope turbo tax is going to put their part for what I paid if this continues! There are no direct answers regarding “my” return. Reply
I filed my taxes through TurboTax e=file system on January 29. I had four tax forms—Fidelity, Brighthouse, Tiaa, and Social Security. each of which listed my withholding. This total matched line 16 of my final income tax form. I received a notice from the IRS in late February saying that there was a problem with line 16 withholding amount which would not be resolved for 4 to 6 weeks. I sent in the requested forms which should have already have been available to the IRS. The four tax forms were the same ones I submitted in 201Fr7 (updated to 2018 of course). I am very disappointed because I counted on getting the refund in February. I found that the IRS has no way of being contacted to explain the problem which I don’t feel really exists. Reply
State says refund deposited March 13th still nothing in bank have checked everything and all is correct where is my refund Reply
I got my federal refund but still haven’t received my state refund !! What’s the reason for the delay ??? Reply
I used turbo tax to file my taxes. I received an email saying my federal was excepted 1/23/2019. March 2 I received a letter from IRS asking how I came up with amount on line 7 second page of 1040. I looked at my copy & the bottom half did not print out, this is where my 1099Rs would of been. I made copy of 1040 thru irs.gov & it was the same way. I sent copies of my 1099rs with letter I received to IRS. This was maddening to me why did I get approved 1/23/2019 . I had 20 days from date of letter (2-25-2019) I almost went to Fla for month of March so I would have been late with this. Don’t know if I will use or recommend turbo tax, very frustrated! Reply
I received the exact amount of my refund for Federal within one week. State refund takes longer as they seem to have additional inquiries at times. Very happy with turbo tax. 4 years filing with them. Reply
Filed February 3rd IRS website says accepted than there’s a delay and nobody knows what’s going on with my refund Reply
I efiled with turbo tax on Jan 27th and it was approved Jan 29th still no refund. I check irs wheres my refund and I get some thing saying it is still being processed. Topic 152 to click on but that is just stating reasons for delays. Where is my refund? Reply
Turbo tax doesn’t provide update on status like it used to. Even tho TurboTax says exile accepted when use refund status link and enter into says no record. I feel i am paying for Intuit to advertise rather than provide the service. Deluxe user not the FREE that I am paying turbo tax to advertise.😵 Reply
I had to do the same for federal and state but when I finished the first one with my federal I got it a week and a half later. A week after that I got the notice from State still I’m waiting for my refund .. Reply
IRS indicates refund processed, it was going to be on one of those Turbo Tax cards…I have yet to receive the card!! I keep getting email “reminders” to enroll, I click on the link to enroll and it says try back when you’ve received your card, so clearly the system knows it hadn’t been sent yet. But why has my refund processed, as of almost 3 weeks ago, and I have nothing!!!!!! Reply
My AZ state tax form got rejected because it didn’t contain a Federal Schedule A since I took the standard deduction. AZ lets me itemize since my AZ itemized deduction is greater than the AZ standard deduction. When is Turbo Tax going to fix this problem so I can file my return that I paid for? Reply
I filed my takes on the 28th and didnt find out till around the time that I should’ve received it that my taxes was under review and could take up to 3 months to get back and yet its still not guaranteed .In which I had to call irs just to find this out so I was told to keep checkinf for a date but it can take til may the 5th before I here back from them im so upset Reply
Wow! That happened to me also which is why I’m on here and now after reading comments I feel it’s not looking good…….🤬🤬
Hi Corry, If there was something missing the IRS or your state will make an adjustment. You should receive something from them if this is the case. Also if you have certain outstanding debt like past due child support,federal agency non-tax debt, state income tax debt, certain unemployment compensation debts owed to a state these types of debt can be offset by the Treasury Offset Program. In addition past due federal obligations can be offset. Here is more information: https://blog.turbotax.intuit.com/tax-refunds/what-is-a-tax-refund-offset-14545/ Hope this helps! Best, Lisa Greene-Lewis
Well I’ve none of those things and was not notified of anything else the way it’s looking turbo tax did not file my earned income credit paper work.. so now i have to file an amended form thanks turbo tax
Hi Alberto, If there was something missing the IRS or your state will make an adjustment. You should receive something from them if this is the case. Also if you have certain outstanding debt like past due child support,federal agency non-tax debt, state income tax debt, certain unemployment compensation debts owed to a state these types of debt can be offset by the Treasury Offset Program. In addition past due federal obligations can be offset. Here is more information: https://blog.turbotax.intuit.com/tax-refunds/what-is-a-tax-refund-offset-14545/ Hope this helps! Best, Lisa Greene-Lewis Reply
I got my federal did my state Feb 17 and haven’t gotten it back yet. Normally it doesn’t take this long. What’s going on. Reply
I hear you. Mine was accepted on Feb. and I still haven’t received my refund. Checking the IRS web site says my refund “is still being processed”. It’s never taken this long after e-file. Reply
I did my returns with turbo tax & i ended up paying in instead of receiving anything..which is weird because i dont make enough money to pay in. Ill never use this site again trust me Reply
Hi Jobvis, One thing to remember is tax rates were lowered starting last year so you may have seen more money in your paycheck throughout the year in 2018 instead of getting a tax refund and if you didn’t adjust your W-4 you may not have had enough withheld. Also, not sure what tax deductions that you claim, but some were eliminated for 2018. You can use our W-4 calculator to estimate your withholdings for 2019 so you don’t have any surprises in 2019 https://turbotax.intuit.com/tax-tools/calculators/w4/ Hope this helps. Best, Lisa Greene-Lewis Reply
Where’s my state tax? It says accepted 1/28. Its past 45 days, so where is it? Where’s my update? The state site hasn’t updated either. 185 to Turbo tax and your phone number doesn’t even work! Reply
Mines did the same thing i got accepted 1/28 and it went from processing my return to still processing then to refund delay now it’s back to we processing your return I called and it said that I am under a 45 days review and say that I have to give them until April 25 is when my days is up so I didn’t get on the review until after March 11th. But today is when I gotten the letter they is trying to verified my wages that I reported like I didn’t have my w-2’s but I just have to wait like they said. But hold on imma let u know how to speak to them Reply
To speak to a live agent 1-800-829-1040 After choosing your language click option 2 for personal income tax Then option 1 for payment issues form tax withholding Then option 3 for other questions Then option 2 for other questions When ask to put in your ss number do not enter it will ask you twice then you will get another menu (sometimes it will just take u straight to the live agent) Then press 2 for personal individuals it should then transfer you to an agent but by no means put in your information cause it will only take u to an automated service hope this helps Reply
I’ve got the same problem except I’ve received my state but not my federal and cannot get a number of a single person but instead an automated instruction to check my status which I already know is being “processed”. According to turbo tax both the state and federal were accepted but IRS site shows being processed. This has NEVER happened and it is also ironic that for the first time ever I got my state refund before my federal Reply
My #Taxhero saved me from filing paper mail, fixed a mistake and I was able to E-file. Thanks so much, @TurboTax. Reply
I filed February 6 it’s been over a month and it’s still in process and nobody can tell me when I’m going to get my money Reply
Mines has be processing for bout 35 days and I’m still waiting on my date also can yall please notify me of something Reply
I filed February 4’th. I got my state refund immediately and like you my federal return STILL shows that it is being processed. Every number provided to check on my refund only allows me to check the status of my refund which I already know is being processed and I cannot get through to an actual person to ask what the delay is Reply
I filed on February 10th. And still nothing! Received my state yesterday! I never in my years doing my taxes received my state first🧐 Reply
I did my texes on 2/25 and still saying processing.last year it didn’t take longer than 2weeks what is going on.. Reply
I filed my ITR last Feb 12 and my status is accepted the same night it was submitted. The apps is telling me that I will get my refund March 6, but as of today, my status is still the same, ‘accepted’. Coincidentally, this was only my second time filing it myself using the Turbo Tax. Reply
It’s been over 6 weeks for me, going on 2 months and still no info on my refund. Very disappointed. No one answers my questions on Turbo related to my refund. And the SBTG never answers. I don’t know what’s going on but it’s very frustrating. Reply
I being waiting almost 45days when check online and call irs they keep saying processing. No letter no nothing and efile Reply
Wow this sounds like a real bummer. Never had to wait more then two weeks going on day 21 bummed. Way too expensive to file with Turbo if there’s no advantage. Slamt. Reply
I got a letter too saying they need another 60 days today but when I check the site it told me that they reduce it cause I owe the irs but gave me a date for the 3/22/2019 I got accepted 1/28/2019 I was under a. 45 review also that wasn’t over until April 25
I agree! I haven’t received any updates and I’m almost at 3 weeks. Last year when I filed with a different company and paid far less, it was approved in almost 2 weeks. I’m more annoyed that I paid for a service and it’s taking much longer than expected Reply
I filed and was accepted 2/7. My Refund was adjusted to a little more. Where’s My Refund said I would get the original amount 3/13 and the adjusted amount on 3/18 and a letter was mailed out explaining the adjustment on 3/11. My refund was set to going through Sbgt, but as of today 3/13 nothing has been received. Is the IRS going to send the full amount on 3/18? Should I be worried? Reply
So do I still have to pay the TurboTax fees cause don’t see where yall ‘have done anything I still haven’t received my taxes it’s been 8 weeks Reply
I was told that I was on a 45 day review I filed January 28 well today I got a date and my 45 days not up until April 25th u need to call them to see what’s going on Remember do not put in any of your information when calling they will then put you on hold to talk to a live representative
I have received my IRS refund, but have not received my state refund, and am wondering where it is, and what is holding it up? It is a Georgia state refund Reply
I got my Georgia state refund within days of filing but not my federal 🤔 even when I mailed my returns in for MANY YEARS I never had to wait this long. Something is just off and I can’t even get a person in the phone to tell me why. Just an automated system telling me what I already know; that it is being processed. I will NEVER do Turbo Tax again Reply
I filed my taxes and received my Federal Refund in about 21 days, but the amount was not what was filed on my turbotax return. I used turbotax last year, received a refund and this year’s refund was supposed to be about the same as last year’s. The deposit in my account was about 8% of what my tax filing said I would get back. Who do I contact? Reply
I filed my taxes on 2/20/19, they were accepted on the same day. I have yet to receive my taxes. Where’s my refund says “still being processed.” My transcripts are N/A. I not received a letter or any additional info. and I’ve already paid TurboTax. Frustrated! What’s going on??? Reply
Exact same for me. I filed 2/20 was accepted that day and haven’t received any updates since. Tried to call to talk to someone since it’s been over 21 days from being accepted and they make You type in the information and all it says is still being processed Reply
I checked my transcripts this morning online. I have a 846 Refund Issue for 3/20. Did you try to see if your transcripts have updated? Where’s my refund still says “still being processed” but that may change by the AM.
I have that same problem or it’s under review I finally call them she told me they got my check but I still have to wait 45 days. Reply
What number did you call???? I’ve called so many and cannot get an actual person in the phone. Instead I get an automated system telling me it’s STILL being processed.
turbo tax made a mistake on my state refund it was exiled and accepted by Irs Still haven’t heard anything says pending Reply
I did mine on 2/3 and they were accepted same day! Haven’t gotten anything even with the EIC should of had them at the end of February. Called the IRS and was told I’m under review. I went to another tax place to look over my taxes and the paperwork everything I did was fine and correct! IRS said next time to call is if I don’t get it by 4/26. I’ll never use this service again! It seems like everyone I’m talking to with or without children are having problems getting their money back. Reply
I got my federal tax back but didnt get the state tax cause it dont even say state tax was sent Reply
I want to know what is the problem with my tax refund what I’m waiting on for them to direct deposit to my turbotax card Reply
Hi! I have already received my federal tax return. I’m waiting on my state tax, there has been over a week time between the two. Is something wrong? Reply
I filed my 2015 tax return on February 19th and mailed it to Fresno. I have not received any acknowledgement that they received it. How do check to know if IRS received my mailed tax form? Is there a way to check it? If so, how? Please help. Reply
This is the third year I have filed with turbo tax have not had any troubles at all, I received my return direct deposit about 25 day from the date sent just like the email said I would THANK YOU TURBOTAX See you again next year… Reply
I filed with turbo tax 2/16 and it said that it was accepted by the IRS the same day, but I haven’t get my refund yet! My friend field a week later and he already has his money. What’s going on! Should I be concern? Reply
I got my refund ok but I paid 14 dollars to for my Mass. Tax and want to know if it got there. I have not seen it on my bank statement. Reply
Yes I filed my taxes in 2-1-19 received federal when I look up State still stuck processed.can u see why or tell me how Reply
I filed February 4th and accepted February 4th, and on a 45 day review, have recieved nothing no updates, I have no cash and want to get my refund.. please what can I do but wait on a stupid letter on the 18th horriable this year. I am filing later next year. Reply
I can’t even get to state of Mi “where’s my refund” I keep getting, my info doesn’t match. It says the same thing when I call. I’m following the instructions. It was received on 2/11 e-filed. And you cannot even talk to a person. Any ideas? Reply
I filed on feb 9th and my State refund has already been paid yet still nothing on my federal! I have used turbo tax for the last three years with no problems and now I have a problem! I just don’t understand where my refund is!!! Reply
I have e-file my tax returns with turbo tax on Feburary 5, 2019. I have still not yet recieved my return. Is there a reason it takes this long? Reply
I filed mine last month I downloaded my copy of the taxes and when I go to open them to check the specific number to put into the irs website there’s letter and numbers like a code or something. And on top of that i try to figure out where my stuff is I’m either talking to a robot or I’m getting a message saying there’s no tax return on file this happened last year and idk if im going to file with turbo after this. Reply
I filed with TurboTax on January 29 ,2019 and it was accepted minutes later,my status is still saying my refund is still processing a refund date will be given when available? My refund has never taken this long should I be worried? Reply
My taxes were accepted on Jan. 30th not sure why its takin this long to be processed…I’m starting to panick something’s wrong Reply
I don’t think I’ll ever use Turbo tax again, Federal return took all my money that I should have gotten back I have no off set , and for some reason my return from the federal was $17.00 I’ve never gotten a low ball amount from the Federal tax return. Reply
Mine was filed turbo tax n shows it will be sent tomm march q3th but I still haven’t got my turbo card. I called n told turbo I hadn’t received my card n it takes 7 to 10 days to get another one. Will my money be on it when I get it. Reply
I finally got a hold of someone at the IRS because mine said the same thing. I was told that they are under review, and if I dont have them, or a reason why I don’t have them mailed to me by the 18th of APRIL, I am supposed to call them back. Reply
I have been waiting since February 5 have not received my refund. I have nowhere to go to find out what happened to it . I have been using turbo tax for years never had this problem. Did my children taxes and they got their last month and they received theirs. It was accepted the same day and now it’s still being processed. What up with that Reply
We filled our rifle taxes with Turbo tax on 1/27/19 and was accepted 1/28/19. Still no refund. I have called twice and all they say is letter for more info in the mail to us. It’s been way too long and still no refund. Can you help us? Reply
Have filed for a few years now they say there is no account attached to my account what kind of deal is this Reply
I FILED WITH TURBO TAX ON FEB 10TH. SAID MY TAXES WERE ACCEPTED. STILL HAVE NO DEPOSIT? ITS BEEN 22 DAYS?? I GO TO THE IRS SITE AND SAYS ITS PROCESSING STILL… Reply
Hello on where’s my refund it said refund sent 2/27. I never got it. I checked my transcript the 29th and it said refund cancelled. I called the IRS they said it was rejected. How is that possible when Turbo Tax verified that we both have the same banking info? One rep said wait 8 weeks. One said I was under review and to wait 90 days.. Reply
My federal taxes were accepted 2/7. Got a letter from IRS saying I needed to verify my identity. Spent 45 minutes on the phone with them and I still have not received my refund. And IRS said it could take 9 weeks. I would like to know why? Reply
I filed on Feb 17 and I still have not received my taxes. This is my first time filing with Turbo and the last because I never had this problem before nor have my taxes ever took this long to come and I still don’t have a release date yet. Reply
I filed my taxes on Feb 7. Received a letter from IRS (3/18/19) stating that the V.A. has seized my return from my deceased husband died Jan 19 2018. He died in debt and I had to borrow money to bury him. I need the money to repay nephew I borrowed the money from. Am I responsible for his debts? Can I get some or all of my income tax return since I worked for it. Reply
I filed my taxes with turbo tax on February 13 and I haven’t heard anything or been given a date. Reply
How do I know when my 45 day review is up and over with.i filed my taxs jan 28 2019,I called the IRS 2 weeks ago and she said I had to undergo a 45 day reveiw and Friday I finally got the letter telling me about it but it didn’t say when I would get my taxs how do I find out where my taxs are. Reply
I filed my taxes Feb 4th and still haven’t gotten my return. IRS.gov doesn’t show a tracking bar like they used to mine says “your refund is still being processed. A refund date will be provided when available” is this normal? Reply
I filed on 1/14; accepted 1/24. Verified identity on 2/19, still nothing on WMR and when I called was told to wait nine weeks! I do have an offset of $80 for DOE. But why is the WMR not showing any bars? Just Topic 152 and ref. code 9001. Called IRS and still no answers… I’ll keep my fingers crossed for an update next week Reply
I filed on January 31. It was approved and i only received my state but not my federal. The irs tool does not bring up anything on my status?? What now?? Reply
Filed and was accepted by IRS on February 6. It’s the 11th of March…ok..I need answers. Turbo.!. Reply
How are you able to check on the status of your star refund I already received my federal refund a month ago Reply
Why your adds showing file for free on my bank website, but I paid $39.99 for federal and $39.99 for state to file? Reply
I filed my taxes on 2/15 and they both were excepted . I received my federal tax return,but have not seen my state refund as of today,3/11/2019… could you please look to see if there is a problem? The amount is for 370.00$….. Reply
I never received my pre-paid refund card even though it says it was sent? Can’t find a real person to talk too….. someone contact me! Reply
i filed 2/4 … how much longer for my refund “wheres my refund” says its still being processed for two weeks now … did any get theirs? Reply
I filed on 2/4 and its says its still being processed and a refund date will be issues when completed. Is there a number I can call? My boyfriend filed after me and got his already. I file the same way as the last few years. Not sure what the issue is? This maybe the last time I use turbotax. Reply
I will never use Turbo tax again ..i filed 2/29 and still nothing… I feel its the turbo software that has my taxes jacked up…. Reply
mine was never received and now it won’t let me log in, and seems the only contact for the card is regular mail ? not happy ! Reply
I had filed early February and got a response right away. This was when the Gov’t shutdown was over and before trump was threatening to do another shutdown. The response I got was when I was receiving my return. I had gotten my refund 2 1/2 weeks later with no problem. Just need some patience. Turbotax is actually the easiest on line to do. Reply
I owed money – I opted to have it withdrawn on a particular day, but I cannot recall what day Specified. I can’t seem to find the information on my return. Is there spot where this info is located on my turbo tax return file? Reply
My taxes were approved on 2/5/19 I still don’t have my taxes. What’s taking so long. This my first time using this app. It maybe my last time. Reply
I don’t think it’s turbo tax, my friend is also waiting and she went with a personal tax preparer. We both filed and were approved on 2/05. I’m wondering if it has something to do with the government shutdown? Reply
I filed my taxes and they were accepted on the 16th of January. It is now March 10th and WMR says they are STILL being processed. I just did my son’s taxes on the 8th of March and his are due to be deposited on the 14th already. Everyone else I know that has filed has already gotten them back. When I try to contact the IRS I can’t even speak to an actual person any longer. All I get is the automated person telling me what I already know. I am so frustrated right now. Reply
Filed on Feb 7 and approved the next day. Received my state return on 14th but no status on my Federal…what’s going on??? Reply
I filled my taxed with TurboTax and had my refund in 7 days!! Great job TurboTax! I will be using them again next year! Reply
Yeah, im pretty dissapointed with turbotax. I usually go to jackson hewitt but they are expensive. I claim 2 during the year and have kids so i usually do really good on my return. This year i thought “if i go turbo i could save $600+ dollars”. So i filed with turbotax on 2/4/19. Its now 3/9/19 and the irs tells me my return is under review. Not sure exactly sure why and getting answers from anyone is like beating my head against a wall. But irs says if everything checks out ill recieve my refund in 8 weeks from the 18th. Like… super awesome. My fault or not at least with jackson hewitt if there is any issues they are there to tell you whats going on. Like i said, pretty dissapointed. Reply
my refund should have been here 2/26, the bank sent it back because it had 2 preceding zeros on the account number. What do I need to do now? Reply
My federal tax was filed and accepted February 2nd. We have not received any further information. What is weird is my three children filed theirs same day and all have received their federal retur. We have used Turbo Tax year after year for the past 20 years so what boggles my mind is this is the first time where it was accepted and weeks later no tracking of where it is! Could you please explain this! Very disappointed! Reply
I filed my taxes with turbo tax early February…my refund as been sent but I have yet to receive my card…..so where is my bank card and my refund? Reply
I filed my taxes and they were accepted February 6th, the status on my return says still processing..it’s been about 2 weeks now! Why is it taking so long this year? I have used TurboTax for about 6 years and never had a problem and this year I have people all around me with more difficult returns that filed after me and already got their return back! What gives TurboTax? I am seeing a bunch of people with this same problem! I won’t use y’all again!!! I need my money!! Reply
I filed mines on February 13 and hadn’t heard any thing got my state back so my Be federal should be fine right says still processing haven’t received any kind of letter Reply
Somewhere my routing numbers has been changed, along with my account number, there is no way I could have gotten all my numbers wrong, but I have also been locked out of my account, and cant get back in and turbo has done nothing to help or change this, my refund is in some other account, and Im being the one who has to investigate my status of my refund, Turbo has been paid their fee, and the Santa Barbra Tax Group has gotten their fee, but no one one is helping me, this is very bad on Turbo and Intuits part. Reply
I E-filed with TuboTax on 2/7, payed almost 90 bucks because of a 1099, then another 35 to use my return to pay for it (that’s a new charge!). Sorry, I love to bellache. Anyway, I E-signed just like I have done using Turbo for years, and boom, 2 hours later IRS says my return has been accepted. 30 days later IRS Where’s my refund says Pending approval. We opted for direct deposit because it’s quicker too. I’ve been told maybe because of issues with 1099s and the government? I don’t know. Reply
I will NEVER FILE with turbo tax again! I see alot of turbo users saying the same thing their MONEY IS LATE I filed Feb 5th accepted feb 5th received a letter from irs on feb 25th saying verify identity, verified same day. Its march 9 still no refund??????? Why turbotax why? Reply
Received my IRS tax refund in the mail on March 8, 2019.. When can I expect to receive my State refund check? Reply
I still ain’t got my card in the mail and it’s been 5weeks. It’s says the $ went to a bank account but I didn’t put anything in about a bank account. So IDK what going on were is my card. Help plz. Reply
Looking for my return done thru turbo tax, and IRS cannot verify my info, I entered my SS#, date sent, and amount twice, sent 2-11-2019 Reply
filed for the first time using turbo tax and it says my return is “ready to mail”, however i requested direct deposit. its been “ready to mail” for around a month. i have been out of the country and constantly checking to see if it has been deposited. i filed as soon as i got my W2 and that was beginning/middle of january Reply
this is the worst program I have ever used. what a waste of money I could not efile my taxes after I had already printed it but had not mailed it off yet. tax support help is horrible I will never use again or recommend to anyone Reply
I filed through trubo tax and I did everything correctly and I got a letter back from the IRS needing a completed form 8962 and a copy of a1095A for the health insurance market place I faxed irs everything on next day Monday 3-4-2019 and I still don’t have my check I filed on 2-8-2019 irs said yes I probably did fill this part out but trubo tax didn’t submit it…so next year I will not be using trubo tax!!! Reply
I checked the status of my return and it is for a future date, but I have a deposit pending to my account for a different sum with the label issue 449. What is this and why am I getting it. Reply
This validate my identity process appears over reach by irs. Sending them data on my credit report I don’t believe is supported by public law. Besides I used turbo tax which documented my identity by government issued driver data. Bottom line another 9 weeks for my refund. Sounds strange Reply
Anyone else get an email from intuit saying Your Taxes are Done to check your refund status but it still says processing Reply
I filed my taxes 2/15 they were accepted that day. I got my state but no federal. Never had it take so long. Reply
1 owe the irs $960 ,i set it up to be withdrawn from my account since last month,and no sign of witthdrawn from my checking. how long does it take Reply
This is our first time to use Turbo tax , we filed on Feb 24 and received our tax return on March 6 , that means it took only 10 days , WOW that’s unbelievable , thank you Turbo tax. Reply
This is my first time filing, I filed on 2/1/19 and received my federal refund on the 27th but I still have not received my state refund yet? Is this normal? Reply
I did the etic and i filed 36 days ago with direct deposit an i still have nothing.just says proccessing still. Reply
I used turbo tax as well for the first time and maybe the last time. The irs sent me a 5071C letter to verify my identity and I went in person to the irs and verified my identity and the irs where’s my refund still isn’t giving me any info on my return. I don’t understand Reply
Hi Benita, The receipt of a 5071C letter does not have to do with filing a tax return with TurboTax. The 5071C letter is a letter sent by the IRS as an extra precaution for taxpayers to make sure they are the ones filing the tax return https://www.irs.gov/individuals/understanding-your-5071c-letter Hopefully they have the information they need now and you will receive your tax refund soon. Best, Lisa Greene-Lewis Reply
We did get that letter, filled out the information they wanted and said it could take 9-12 weeks to get our refund.
I called IRS and they told me they have everything they need as of 03/05 although I verified way before that. Is it really 9 weeks now….?
All my taxes say it’s been in processing. It has said that for 2 weeks. What’s going on. It has never taken this long.
When do they add your taxes on your card everyday or one or two times a week or do they do them on the weekend
I called the IRS after getting the same letter and going In person, was told that u can’t use anything to track your refund. You have to wait the 9 weeks then call back check your bank account daily is all we can do. Hope that helps Reply
I have the same issue I proved my identity two weeks ago and I still cannot check on where is my refund. I called & they said they have nine weeks to issue a refund from date of identity being proven. I hopes that helps you Reply
I’m having the same issue. Previous years i’ve had a tax preparer do my taxes. I had no problems in the past. This has been such a bad experience. I ID verified on 2/25/19. With no change Reply
I got letter 5071c less than a week ago, I called them and verified my identity today the status changed to approved my ddd is March 13. Just ha g in there guys! Reply
It took about 10 days from 27 Feb. for where’s my refund to update my status letting me know my money will be in my account on Mar 13.. So about 2 weeks in total to receive my return after visiting in person. Reply
I’ve filed my taxes and Saturday made 21 days Im still not getting any answers about my refund what is the problem Reply
I filed 1/17 got the 5071c letter verified on 2/19 still no update on still haven’t received anything can’t check transcripts cause they where blank. I never had to do anything like this before always got my refund every year since I started filling. Reply
Your not able to check the status of your refund, Once u have verified your identity. Thats what I was told by the IRS when I verified mine. Reply
My taxes were accepted on the 2/2 and I still haven’t seen a date posted and Iv had people look over my taxes and they see nothing wrong Reply
I filed on Feb 7th and got my federal return promptly, but I have yet to receive my state return (KY). Is there a place where I can look up my state return status? Reply
I live in New York and work in Pennsylvania I filed my taxes and said federal, NY and Pennsylvania accepted them I got federal and Ny still waiting to receive my taxes that pa owes. Reply
Couldn’t get help from turbo tax deluxe they had an error on my return because of a glitch didn’t find out until irs sent me a letter had to go to H&R Block and have them fix it after I paid turbo tax deluxe very disappointed will not use them again Reply
I filed on the 25th of Jan and because of the new tax laws I wouldn’t get my money until the 27th of February, well on the 25th of February I recieved a letter to verify my identity. Now I can’t track my refunds progress and it could take up to 9 more weeks. GOOD LUCK EVERYONE Reply
I filed with Turbo Tax the,first time the beginning of Feb. I got a lette from the IRS stating they needed to confirm my id. Really? I did as,required and was told I should receive my refund in 9 weeks! If not, I,should check again. Reply
Got e-mail saying taxes released from IRS feb28 should be in bank in couple of days. It is now march 8th nothing, no tab to search no info to search. no money in bank. what is up????? Reply
I filed Feb 1st.. 1st time ever without a cpa..ised turbo tax… And like others have never in my life waited this long… Would love answers Then yall send me an email saying check ur status..that is jacked up Reply
My mom filed hers this year with turbo tax and still has not received anything and she filed on Jan 31st. We’ve been trying to check the status but nothing and we mailed her info. Reply
I need help figuring out where my tax return is. Its been a month since I filed I know it takes long to get back since my refund is being mailed to me. But when I track my refund or call the irs they haven’t received a refund for me. Reply
I filled my tax refund through efile last 02/05/2019 and i haven’t yet received any until now it’s almost 30days where is mu refund Reply
Did my taxes on the 2/23/19 accepted both federal and state on the 25-26 . Received my federal but not my state yet who can I contact about my refund. My wife got both of hers before I did and I did mine two weeks before hers Reply
My tax filing never said approved, just accepted. This is my first time filing with TurboTax and I’m a a little worried since I foiled 1/18/19 Reply
I got a letter saying it’s under verification . Is this an audit if so I need to let turbo tax know bc I signed up for audit protection .
I did my taxes on 2/23 and they were approved on the same day. The where is my refund tool at the irs site says it was received neither the refund was approved. I have not received any communication at all. This is the first time my refund is taking longer than usual. Should I be concerned Reply
I am having the same problem, and beginning to believe that there’s something wierd and fishy going on with the government system for this tax year. Kind of suspicious hearing that so many people are having problems with the return of their 2018 tax refunds. Reply
I’m having the same issue. Mine is still saying it’s processing. First time doing it myself with turbo and every other time the past few years I’ve gotten back back in less than two weeks so this is quite frustrating. It’s making me paranoid Reply
I filed through turbo tax and haven’t heard nothing Feb 5th, I would like to know what’s going on with it. It said it was successful both state and federal. Please let me know something in regards to it. Reply
I filed with turbo this year and when I check for the status of my refunds it shows that they were deposited on my account. When I check my account there is nothing like tax refunds. What could be the problem Reply
I, too, am going through the same. The IRS site says that my refund was deposited to my bank on 3/6/2019 but nothing is there. I called my bank this morning to see if they could tell me anything, or see anything on their end, but all I was told was “no” and to wait until Monday to see if goes through. I don’t remember it taking this long in past years with this service, but might not use Turbo Tax again. Reply
I am having the same problem. The irs says my federal refund was sent to my bank on March 6, but it;s still not there. I called my bank and they said it’s not even pending. What is going on? Reply
Did you owe back child support, taxes, or student loans that are in default? They may have taken them if you did. I had that happen in 2014.
Same exact story for me and I called theirs they informed me that I could expect it April 11th ..I’m so confused
I file my tax return on feb 7 with turbo tax and my status still shows being processing, I want to know what’s going on?! I already received my state return on Feb 17…
You need to call the IRS. Turbo Tax did their part. If the IRS site is saying payment sent then you should check with them.
I did my taxes on 2/11 and i got rejected but i called tarbo tax and the lady was very nice. We refiled and i havent received anything. I havent heard if they accepted them or not and i called the IRS they cant tell me nothing Omg i hate doing taxes around this time.
I work for a bank and when you have direct deposit you have to make sure you identity has been verified with your bank if not it will be rejected by the bank also find out if the bank has a cap on much much can be deposited into the account FIRST call the bank and see if they rejected it and if they call the IRS and let them know what the bank told you cause in our cases we tell the customers that if we rejected it the IRS usually will send a paper check to your address. Reply
I filled my taxes and receive a date March 6 still have not received anything what’s going on I need my money I have bills Reply
Since I’m using TurboTax again this year–but have not yet filed–when I get an email from you announcing “Taxes Done!” it SCARED THE HELL OUT OF ME! With all the publicity regarding fraudulent tax filings, what in the world were you thinking?!? Reply
I received my federal taxes but I didn’t receive my state yet… Just wondering when I would get my state taxes? Reply
This is issue number 28 they have published so far that’s all it is the number of the publications Reply
My taxes were approved February 4th through TurboTax. I was sent a card shortly after, which I set up and activated. It is now March 8th and I have not heard anything. When I check refund status it says “funds are still being processed”. It’s said that for two weeks now? What is going on Reply
That’s the same on my end and I would like to know the exact same thing where is my refund IRS sent the money last week to be direct deposited to the card and still have a zero balance Reply
My federal tax has been paid in but not my state tax , do they get oaid in separately as im getting no assistance Reply
I e-filed my taxes. I got my state back but not my federal. I have check the it’s site but it’s no help. Is there a way you can help me please. Reply
How long did that take because I don’t even have a date for my state yet it’s still saying have not been processed Reply
My taxes were both accepted on Feb. 12, but I haven’t received my state yet and I e-filed thru Turbo tax and paid the deluxe fee, shouldn’t I be getting some kind of repause from Turbo tax about my state taxes being delayed. Reply
I filed my federal and ca taxes 2 weeks ago but only heard from federal that it was received, why haven’t I heard about my ca return? I have direct deposit for both. Reply
WELL, once the federal is received and is accepted then the state will follow behind and wont be rejected so its usually SLOW for STATE as usual since the FEDERAL got more money than the State? Reply
I filed my taxes first time online, then I got a letter from the IRS saying they needed proof of who I am. I sent them the proof on Feb. 19th & haven’t heard anything yet. Anxiously waiting Reply
I doe my taxes with turbo tax for years and never had a problem. My federal return came several eeewe ago but I’m having a problem with nys sending my return. It’s being reviewed, what’s.up with that? Reply
i printed my tax return out and walked in the IRS building . Placed it in the drop box , how long before my return hits my direct deposit? Asking because it’s considered being mailed . Reply
Never have I had a problem doing my taxes. This year for some reason decided to do my taxes with turbo tax, it’s been a month and no refund yet I did efile. Where is my refund don’t even have a date it just says still processing. Never again TurboTax! Reply
It’s just not turbo tax it was for everyone this year I filed back in January on turbotax and just got mine due to having kids but still waiting on state taxes. My friend did hers with h&r block same day as me and she still hasn’t gotten anything Reply
I was not happy with your product i filled out everything correctly and when i went to efile i could not. It said i needed a pin # of which i never heard od after doung my own taxes for years Reply
Hello, I filed federal and state taxes with TurboTax on January 28. I received my refund from the state after a couple of weeks. It is now March 8 and I have yet to receive my federal refund. Do you know what the problem is? It seems to be impossible to talk with anyone at the IRS. Reply
I filed on feburary 1st for direct deposit and it says my refund is being processed. How come I still didnt receive it Reply
I filed with turbo and now I have to prove my identity through the federal government something on turbo taxes end Reply
I got approval of my state taxes on 2/5/19 also the federal. I got my federal refund but my bank statement does not show the payment for the owed state taxes. It’s been over a month. When will it be withdrawn and how can I check to make sure it’s going to be paid? Reply
I efiled my taxes feb 3 2019. Then i recieved a letter saying i need to verify my idetification which i did..now another 9 weeks!!! Totally absurd!!! We the Americans file for a reason..WE NEED THE MONEY!!! ughhhhh Reply
i have not gotten my state refund yet, only my federal and i e-file the direct deposit on February 17. i have not gotten a letter or a message. Do you know what is going on? Reply
I filed Feb 3rd accepted the 6th and it still saying processing why I cant get ahold of a person to talk to Reply
my daughter efiled on feb 23. the next day i got the confirmation email that they both were accepted. but when i get on the irs website to check the status of it it cant pull it up. can u help me?! Reply
TurboTax Deluxe 2019 said I have a Wind Energy Credit Carryover…..I’m positive that I don’t….and would have to mail my return for NY state. E-file was not available nor was Direct Deposit of my Federal or State refund. A paper check would be sent. I tried any and every link that looked like it would provide help. All failed. I went to a competetor’s office and had my taxes done and accepted by Federal and State in 2 hours. Thus ends my 10 year run with Turbo Tax. Regards, JH Reply
I submitted my federal and state tax return February 11th and both were accepted that day, I’ve only received my state Return where’s my federal return at. Reply
Go to wheres my refund via google and it will pull up the irs tool to track your federal refund . Reply
I e-filed with the direct deposit option on January 31, 2019 and still haven’t received my taxes. Could you please help me figure out what the problem may be. Thank you, Amber Reply
I filed mine on January 28 and got accepted that day it took little over month as I just got mine back due to having kids and eic credit Reply
I am supposed to be getting back $529.00 and I received only $310.00 so then where is the rest of my refund , I received the $310.00 on February 22nd but nothing after that could you please check into this and let me know whenever I will get the rest of my refund. Thanks Reply
IRS said they’ve sent my refund back to turbotax to have my fee taken out. How long will it take TurboTax to issue my refund to my bank? Reply
I’m having the same issue I’m really mad it seems to be a issue with Turbo Tax refunds this year Reply
Efiled on 1/13/19 with turbo.accepted on 1/15/19.counted 21 days from 28th and still no changes.I have gotten 6 different reasons for the delay.its a simple 1040.have had no issues with turbo/IRS before. A simple 1040…just don’t get it.overwhelming. Reply
I don’t understand either I’ve been filing with Turbo Tax for 10 years and NEVER had this type of delay Reply
I feel it’s crazy you can’t fix or change your direct deposit information if something, especially if you already took the fees out. I’m very unpleased. Credit karama will be next choice Reply
I filed January 28 and it’s saying it’s due to hit my bank today but the IRS still hasn’t sent it. I’m starting to get frustrated. What could be taking so long? Reply
My taxes are scheduled to be deposited on the 27th of February. When will turbo tax put them on my turbo card Reply
On the irs website my bars dissapeared and I get a message saying my refund is still being processed a refund date will be provided when available what does that mean? I have one bar up until a few days ago and have the topic 152 nothing else Reply
I filed taxes on 2-22-19 and IRS accepted 2-22-19. I did get the EIC. When should my refund date be? Reply
I received the turbotax card when I tried and failed to get an advance but in the explanation of the card benefits it stated I could receive my refund faster than traditional bank direct deposit. The where’s my refund app states my refund will be in my bank by the 27th shouldn’t I have my refund now that the irs said I will by the 27th? If not then why was I basically lied to? Reply
My refund was completed on January 28th I have a child that I claimed on my taxes and my taxes is still saying it’s being processed processing why is that . Reply
I filed our taxes in early January and they were accepted on the 14th of January. I have used turbo tax for 9 years. I have never had any problems with them at all and I have always received my refund no later then the 10th of February in past years. It seems like everyone that has used Turno Tax this year has had nothing but problems. The fact that they clearly lie about it being free to file, I over look it every year and suck it up and pay the amount they charge, but now I there are several thousand people that filed their taxes in February and they have either received their refund already or they have a DDD. Here I am, and several others that used turbo tax to file this year just waiting and waiting. I am beyond furious and frustrated to the point that I will never use them again!!!! To add more to my unhappiness that they have caused, I will tell everyone I know and come into contact with, TO NEVER USE TURBO TAX TO FILE TAXES!!!!!!! They have lost a loyal customer forever. Reply
I filed Jan 22nd and it’s saying on hold. When called they said It was not a hold on it, and that was 2 weeks ago. Now it’s still saying there is a hold. What is the problem? Reply
they are questioning your refund -most likely your refund and how you arrived to it-you will receive a letter from IRS stateing the reason-this is my second time for this -my advice don’t electronic file anymore send in paper copies- Reply
When should I receive my refund my federal was accepted and my state was also accepted I e-filed my taxes on February 12th Reply
I filled way to soon in Jan both were accepted I got my small check weeks ago but nothing on my big refund and my irs sear h says there’s not match with the information I provided Reply
My taxes was accepted on January 28,2019 and I haven’t received mine yet. And my bars have disappeared on wheres my refund. Reply
I filed January 31st is was accepted the same day but were is my refund is giving me still prossesing. Reply
on IRS website (where is my refund) it is showing that my information isn’t correct. When i first filed the first week in FEB it was showing the status on the IRS website. For some reason now it is not showing anything at all. What is wrong why is it saying my information is incorrect. This is what it is exactly saying: You may not have entered your information correctly. Please verify your personal tax data and try again. Reply
You have to enter the exact information that you used when you filed your refund. That means the same address zip code name and phone number re email I know this because i have moved address since i filed so I put my new address in then it said that so iiIchabged it to my address that I filed with and it worked good lick Reply
I filed mine on January 15 and still processing ?? I know people who filed in February and getting checks ! I’m not happy! Reply
i filed my taxes on 01/25 the next day i got an email saying they were accepted the IRS page kept on showing an error until maybe about 4 days ago? what happened ? the day i should be getting my taxes back according to the page already past but i havent gotten any emails saying i need more info or anything Reply
What are the times the IRS released money into your account? And how many times of the day they do it? Reply
All I know is once it is sent to your financial institution, it can take one to five days for it to be deposited. You just have to keep checking. Reply
That is so wrong.. my refund was for x amount I had the eic and the extra child credit so far I only got the extra child credit deposit.. I have no garnishes so what’s up with the rest of my return?
I done my the 17th of January and the irs excepted it on the 22nd of January and this is the 22nd of February and still haven’t got my refund Reply
I filed my taxes on January 28, and received a 5071c letter on February 15, stating I needed to verify my Identity. I did that on the February 15 the Irs said my raxes wad put back in processing and it would take 9 weeks for me to get my return. Does it really take 9 weeks? Reply
Good afternoon… I received the same letter two weeks ago ( counting this week )…..It happen to me year 2017 as well…I guess due to fraud, because people will try to use your personal information….I don’t think it will take up to 9 weeks; again It happen to me back in 2017 Same letter…You May be hearing something soon ….Blessing to you🙌🏽🙌🏽📖 Reply
I efiled on 2/1 claiming 2 dependents and the eic. I then efiled for my son on 2/6 with same situation: 2 dependents and eic. Per IRS2Go he is to get his check tomorrow and mine is still processing. Why would this be? Reply
I filed on the 26th of June. Everything was approved and expected payment date was the 15th. On the 15th the IRS where’s my fund page changed the status to TAKE ACTION, DELAYED, CONTACT US @ ###… Im currently out of the country so I don’t have a way to call at the moment and of course there is no email. So any ideas on why it can be delayed? Reply
I went to SARS to submit only to find out that i am gonna get refund , was told to wait for 21 days & i was there on the 21st of January 2019 and today is the 21 of February , how long must i wait ? Reply
I filed my taxes on February 11,2019, it got accepted. But a week later, the WMR INDICATOR disappeared. What’s going on. A lot of people are having this problem. Is there something wrong with my refund? Please respond Reply
I filed my taxes on 1/24/1019 and all I’m seeing is being processed…it got accepted on the 1/24/2019:is being processed is been on file since 2/15/2019 Reply
I have filed 2/08/2019 accepted 2/14/2019 it is still be processed mine hasn’t updated since 02/15/2019 some people are getting updates as well as direct deposit dates can u explain why I haven’t and why its not pending or deposit too my turbo tax card Reply
Turbo Tax needs to update their system. Any who claimed EITC/ACTC related refunds to be available in taxpayer bank accounts or debit cards starting Feb. 27, 2019..Also if you want a loan advance you need to deposit your funds in a The Turbo Prepaid Visa Card.. I’ve always been a big fan of Tax Turbo I’m no longer a fan. Reply
This has been by far the worst tax season. I filed on 1/16 still no update or date for when I will receive my refund. I’ve been stuck on the same screen on where is my refund AND the IRS still gives no answer. It’s sad NO ONE CAN GIVE ME AN ANSWER ABOUT MY MONEY! Not TurboTax or the IRS. I keep getting generic answers. Reply
I did my taxes on the 1st of February and they was Accepted The same day. Still haven’t gotten a date on when it will be deposited Reply
I filed my tax return on January 31st. It was accepted but still no approval date. My cousin filed hers a week after I did mine and she got an approval date already. I don’t know what’s going on. Reply
First on where my refund had the path message now it said something like verifying my date that I filed what does that mean Reply
I am waiting too, I also claimed kids, I applied for a $200 advance and they sent me a card but it got rejected because I had a social wrong so I went and fixed it, and the irs accepted it 1-15-19, I used e file, will my taxes come on that card they sent me or a check? Reply
I filed feb 5 they accepted Feb 5. I claimed earned income and child tax credit. Says deposit will be Feb 22 Reply
I filed Feb 5 it was accepted Feb 5. I had earned income and child tax credit. WMR web shows my deposit date Feb 22 2019 Reply
I chose to get direct deposit but I havent had my bank account for more then 30 days so I dont know if I will get a check or deposit Reply
I filed mid January and claimed my 3 children….still waiting for my federal to be directly deposited but it still says being processed…when can I expect my depoisit? Reply
My husband and i filed our taxes and got the approval, today is the 21st day since we filed what is going on. Reply
Hi I filed on the 4th was accepted on the 4th and it still says it’s processing did I do something wrong is there something wrong I know people that filed after me and is already got theirs please help Reply
I had some issues with my student loan debts arise this year after I had already filed that I thought were taken care of and were not. My refund status is showing will be sent to my bank on 2/22/19. If the government was taking my refund would I see a deposit date? Reply
I filed my tax on feb 8 2019 and got a notification from turbo tax saying everything was accepted by irs and states but when I go to check where my refund it gives me a msg that they can not find my information and gives me the option to re enter my information or if it’s correct it ask for the date I file Reply
I filed my federal tax on Feburary 2 it was accepted on the 2nd haven’t received my refund yet it still say processing Reply
I filed on the 2nd of feb and it was accepted still waiting for it to be approved and i file head of household just me and my 4yr old. Reply
We filed ours on Feb 1st it has said processing the whole time and it’s Feb 20 and haven’t seen anything yet. In the past we usually received it within 2 weeks. Reply
Hello I did my turbo tax filing on January 30 and I checked my track my refund it’s saying still processing is everything ok with my refund how long until I get my refund Vero Reply
As did I I finished mine that morning around 9 am I already got my turbo tax card 4 days later and my state tax a few days after that the federal part is what I’m waiting for heck for all we know it’s part of the National emergency wall fund I want an answer to our current dilemma but no one seems to be in a position to help Reply
21 days it takes to process that’s what the article was saying and that’s if you have no kids. You still gotta wait for the approval from the IRS. I filed literally on the day they opened filing which was 1/26 or 1/28, I can’t remember and mine is still saying processing too. Reply
I file my taxes on Jan 28 including my 3 children.i got accepted the same day.But I still have not received my refund.Status still says its being process Reply
I did mine on the third and i havent either. I look and everything says sent and acceted but itvalways says they cant find my info. Dont know what to do or where to go. Reply
i filed on 1/19 an carried my children but some people filed after me an carried children an thry got a date already mines is saying still processing whats wrong Reply
Same here.. I filed before a couple of people and they are getting there’s deposited on the 22nd mine still says processing 😒 Reply
My daughter filed on feb 8 got hers back on feb 27. Coworker filed on feb 18 (holiday) and got his back same day feb 27
Hi Jose, Less than 1% of taxpayers are audited so I’m not sure why you think you will be audited. The IRS states that they will issue 9 out of 10 tax refunds within 21 days or less of acceptance if you e-file and direct deposit as long as nothing is missing from your return. Best, Lisa Greene-Lewis Reply
This is what WMR says… We cannot provide any information about your refund. If you electronically filed a complete and accurate tax return you should receive your refund in about 21 days from the received date. If you mailed your return please allow 6 weeks. Please read the following information related to your tax situation: Tax Topic 152, Refund Information If you have questions or need additional information, please have the following on hand when you call: A copy of this page. A copy of your tax return. The Social Security Number, Filing Status, and refund amount claimed on your return. The date you mailed your return. Please mention reference number 9001 to the IRS Customer Service Representative.
My name is Jeffery and I filled on the 11th and my refund was accepted that day also I filled my two children and it’s been past 21 days and it’s still saying processing and that’s all it has said since the day I filled and I also have direct deposit and efiled. So what is going on?????
Most of us filed in January and it’s now March and we have no money and no answers as to when it will be in .its not 9 of 10 anymore. It’s ridiculous.
I filed and it was received on Feb 1st 2019… Feb 9th the one bar disappeared and it says YOUR TAX RETURN IS STILL BEING PROCESSED. A REFUND DATE WILL BE POSTED WHEN AVAILABLE. What does that mean??? Reply
I also have the same issue I filed on 01/30/2019 now the bar is gone and it changed to the hike act statment stating that info about not releasing the refund untill after Feb 15th it’s been 21 days and still no date now it has changed again but still no bar saying it’s being processed again all over what’s this about Reply
I still haven’t gotten my NY state refund on my Turbo Tax debit card, I filed in January, what happened? Reply
my Tax return was accepted on January 15th 2019 I haven’t seen any transactions since i revived my acceptance email my state was issued in my account 4 days after filing since my filing date for my federal it been 30 days now Reply
how do people start getting it on the 15th but the earliest it’s released is the 27th. THat makes no sense. Reply
My Income taxes were accepted on January 23, 2019, and i claimed no extra tax credits. My estimated date of receipt was today , February 13, 2019, but my status still only says “accepted”. What could be the issue? Reply
I just checked ‘where is my refund’ and it only shows a message stating the IRS can’t issue returns to those with income credit/ child credit and to check back mid to late February, however I filed single and I didn’t claim children or info be credit? Turbo tax say the estimated turn date was Feb 15th but the IRS website is now considering me? Reply
My tax return was accepted January 30th, I file head of household. When can I expect my tax return? Reply
my tax was file January 30, 2019 I file head of house hold How long will it take to receive it? Reply
i filed with turbo tax 1/28 and accepted same day. I did the direct deposit for fees to be taken out of return, i got an approved date for 2/15 but shows a check to be mailed I checked my 1040’s to make sure bank info was correct, i am not sure as to why im getting a paper check or will the wording change maybe tomorrow? Reply
Hi, I just filed my taxes on turbo tax on January 31st 2019, everything went thru just fine like all previous years doing it with turbo tax, I’m supposed to get around 5k back. And I went to the IRS to check where is my refund, and the site had a message saying that my refund change to balance due of 1k, . I called the IRS yesterday and they told me I will receive a letter explaining why they changed my return, the lady told me that the child tax credit was changed and because of that line 12a and 15 changed and now I have to pay. WHY? I made less then last year and I got 4700 back, i dont understand, i have 3 kids and never had issues with it. Waiting for the letter from IRS to arrive. I need my refund. Reply
My tax return was accepted January 22nd, I did claim my children. When can I expect my tax return? Reply
Hi Cynthia, The IRS expects to issue 9 out of 10 refunds within 21 days or less if you use e-file and direct deposit. If you claimed Earned Income Tax Credit or Additional Child Tax Credit the IRS will start issuing those refunds on 2/15, but I would check IRS Where’s My Refund for updates to your status. Best, Lisa Greene-Lewis Reply
I my taxes was filed on the 23rd accepted on thev24th I claimed two kids so should I see my refund before this month run out
Well I filed Jan 12 2019 & Jan 14 2019 it was approved… BUT I STILL DNT HAVE MY FUNDS… Where’s my refund NVR changes to let me know what is going on… I cant get through to anyone at IRS to speak to someone. This is ridiculous
I filed through Turbo Tax and received a confirmation that it was accepted by the IRS and I have checked the status on the IRS website as accepted. I recently checked and now it says that they don’t have the status and to wait for an email confirmation from the IRS. Is this normal? Reply
IRS shows the refund being paid October 22 2018 but it never hit my account. Seems to have gone to TurboTax refund processing company Santa Barbara Tax Product Group through their bank Civista. But I cannot get in touch with anyone and cannot find out why it has not gone to my account. What should I do? Reply
What happened to my state of Delaware taxes? I filed my 2018 taxes on January 10, 2019. Delaware did not get my taxes from turbo tax. Thank you Reply
Filed my taxes last year and its 2019 now and I still havnt received my refund .anyone know who I can talk to about this because the IRS is not telling me anything . Reply
My federal refund indicates refund sent. I filed both federal and state together. I have received my state refund but not my federal, why? It has already been 5 days since refund was sent per “where’s my refund” website. Reply
I need help! I still have not received my federal refund. I need to reactivate my account but have been unable to send my photo ID to Turbotax? Give me a phone number to call so I can talk to someone? Jon Slezak Reply
I filed my taxes in feb..2018 i received my federal but i haven’t received my States check yet please can someone help Reply
I filed my taxed feb 15,2018 and my virginia taxes havent arrived. Its been 5 months. What could be goong on? Reply
I files at the last minute asking for an extension to September. I also included a check to cover what I thought would cover the balance. How long do I wait for a response? Where can I check the status? Thanks, Harry Reply
I paper filed my return. They received it on March 5th. I never got an acceptance, but my state return came in the mail on March 28th. Its been over six weeks and still nothing. My federal return was filed for direct deposit.They have no record of my information on file. Besides my state processing and I already received it. What should I do? Reply
What if you tried to e-file and couldn’t? I ended up mailing in my tax return, and would like to know how long it usually takes before acknowledgment of a “snail mail” return is received? Reply
My refund was suppose to be deposited in my account on April 11,2018, I’ve waited 24hrs, but the bank haven’t received it at all.. i have an offset of $178.00 what is going on with it or is its normal and i should just wait 5 days?? Reply
Hi Tauric, It can take 1 to 5 days for your financial institution to deposit funds into your account so I would wait. Thank you, Lisa Greene-Lewis Reply
I filed on 1/30 got accepted that same day but I can’t track my refund and this is what it says… We cannot provide any information about your refund. If you electronically filed a complete and accurate tax return you should receive your refund in about 21 days from the received date. If you mailed your return please allow 6 weeks. Please read the following information related to your tax situation: Tax Topic 152, Refund Information If you have questions or need additional information, please have the following on hand when you call: A copy of this page. A copy of your tax return. The Social Security Number, Filing Status, and refund amount claimed on your return. The date you mailed your return. Please mention reference number 9001 to the IRS Customer Service Representative.
I had filed my taxes on Feb 27th and they still haven’t cane in yet. And every time I call the irs to see where my refund is they are always stating that they can’t give me my information. I need to know where my money is, please help me. Reply
I submitted my 2017 Form 1040 and subsequently determined that I have additional 2017 income. I need to amend including amounts from Form 1099-DIV. I am due a refund per my original return. Should I wait until I receive my refund to submit my amended return and payment or is it better to submit right away? Reply
Hi Dave You should file the amendment ASAP. Any additional tax that is due on the amended return is due on or before the filing deadline of April 17, 2018. There could be potential penalties and interest on the additional tax not paid by the filing deadline. TurboTax will walk you through easily amending your tax return. Here are the instructions and more information on amending. Thank You TurboTax Derek Reply
Hi Dave, If you left out a form you should wait until your taxes are accepted before you amend. Once they are accepted you can amend. If it is not accepted you can go in and fix your tax return. If you leave out small amounts from a tax form the IRS may do an adjustment. If you are getting a tax refund, you should also wait until the check is issued. TurboTax will walk you through easily amending. Here is more information on amending your taxes https://blog.turbotax.intuit.com/tax-planning-2/when-do-i-amend-my-tax-return-10524/ Thank you, Lisa Greene-Lewis Reply
I filed and have rec’d my refund. Now I got a corrected 1098 from my bank showing my mortgage insurance premiums in box 5. How do I amend my return? can I do that thru turbotax? Reply
Hello Carole Yes you can amend your tax return through TurboTax. The IRS does not accept electronic Amended returns so you will need to print out the return and mail it in. Many mortgage companies have reissued the form 1098 to now include the Mortgage Insurance Premiums in box 5. You can use TurboTax to file the amended return and claim this additional deduction on your taxes. Thank you TurboTax Derek Reply
Hello John and Shirley You are required to report all income on your tax return. If the 1099 was not reported on your original return you should amend the return and file with the IRS and the corresponding State if applicable. You can find the amended form 1040X in the TurboTax program, but be aware that you must mail in that return as the IRS is not set up to accept Efiling of the amended returns. Thank you TurboTax Derek Reply
Hello, I filed jointly with my husband on January 25th. I checked my status and it still shows “processing”. My sister in law submitted her 2 weeks after me and received hers on Friday. Why haven’t I received mine? Do I need to call the IRS? I have never had an issue in the previous years, and have done everything exactly the same. Do I call a local office? Reply
The IRS states that they will issue 9 out of 10 refunds within 21 days or less. You can call them since it’s been beyond 21 days. Reply
My name is Michelle. I filled my taxes January 27, it has been received and approved but I still haven’t received them yet, it’s been more than 30days. Reply
need to know why my refund is being held up? filed with turbo tax on 01/28/2018 and accepted on the 01/29/2018. turbo tax check and recheck all my W-2’s and all my S.S.A 1099’s.and my 1095’s for my insurances for my wife. i have V.A health coverage. checked everyday and still says being processed. now here it is 02/25/2018 and still no refund. been a customer for the last 20+ years and no problem. what going on. IRS has no clue. called with no help. Reply
Hi Tom, If the IRS accepted your tax return they received the electronically filed return. If it says they are processing they are reviewing your tax return. I would check the Where’s my refund tool again. You can also call them again since the IRS says you can call once you haven’t received your tax refund within 21 days. Thank you, Lisa Greene-Lewis Reply
I was to get a 855 refund from my state then I got a bill from the state saying I owe 684…did a paper copy and came up with owing 104….now if I can convince the state of that…..what a pain….thanks for nothing but problems turbo tax…..federal was fine….probably go back to h & r block next year, never had a problem there Reply
Hi James, There are various reasons you can receive an adjustment or offset from the IRS. Some of them are: – Past due child support – Federal agency non-tax debts – State income tax debt – Certain unemployment compensation debts owed to a state You should receive an explanation of adjustments from the IRS and Treasury. Here is more information on treasury offsets https://blog.turbotax.intuit.com/tax-refunds/what-is-a-tax-refund-offset-14545/ Thank you, Lisa Greene-Lewis Reply
I filed mine back on January 23 and it was accepted on the 24th and I haven’t received my refund yet..where is it? Reply
Hello I edibles through Turbo Tax as I’ve done for many years. After filing, my return was immediately accepted by the IRS, however it reflected instantly that it was received and was being processed. This has never changed each day since January 31st. Still nothing to date. What should I do, just wait? Reply
I filed the 6th of February and I enter my social and it won’t give status of refund. Says wait 24 to 48 hours. Reply
Its says my tax return would be delivered today Feb. 24th, 2018. But has yet to be delivered. Emails also started the samething but nothing has been delivered to my address. Reply
how is it possible that I pay on my unemployment monthly but the IRS still came and took all of my money and is it legal for them to take the earned income credit also Reply
Hi Leonde, If you owe certain debts the Treasury will do an offset against your tax refund which could include your EITC. Here is more information https://blog.turbotax.intuit.com/tax-refunds/what-is-a-tax-refund-offset-14545/ Thank you, Lisa Greene-Lewis Reply
Hi lisa my name is jessica. I filed my taxes on February 9,2016 and i am still waiting on my taxes to get here and i filed them electronically and had them direct deposit and i ended up looking to see when they would be accepted and it tells me there is a past due obligation but i dont know what past due obligation i would have. Please help me i have been waiting for 5 months now on them to send me my refund it would be nice to finally have it. It would help my family out so much. Reply
Hi Jessica, It sound like the IRS is showing that you owe some type of tax debt or a state obligation, which they would offset with your tax refund. You should receive a notice of any offsets if that is the case. Since it has been a while I would call the IRS to see where your tax refund is and exactly what is meant by a past due obligation. Thank you, Lisa Greene-Lewis Reply
I filed in feb it said accepted by the irs then they sent me a form to prove my identity sent in all the paperwork 8 weeks ago. Three weeks ago the wmr website said they have recieved my tax return and it is proccessing how long till i should get a refund date Reply
Hello lisa , I’m 32 married to my husband who is 71 and we have a son who just turned 2. I joined my husband in the USA about 4 years ago and since he has much much more experience than me he files the taxes jointly but doesn’t involve me . I’m not working since I’m staying home now to take care of our baby . However he doesn’t disclose any thing to me and anytime I ask him about tax returns expecially after the baby came cos we there were so many things we needed for the baby then , and I also heard babies gets some kid of benefits , he tells me well for him he didn’t get anything in return . Anytime we need money for something he tells us how he is not having the funds now and we have to wait for him to raise some funds and that make me wonder . He is the only one with the key to the mailbox and so even if letters from the IRS comes I won’t see them .. I literally don’t have any idea about what is going on. And I want to find out if there’s a way I can find out our tax details without him knowing since He files for jointly with me -Just to be sure if he’s being honest. My husband has this personality of not talking about anything to anyone and doesn’t share his problems with anyone . so I won’t get any answers from him different from what he has already given me . Reply
Oh, Lisa, I hope you can help me. My husband passed away on 21 Jan 2017. I filed our income tax via Turbo tax and sent it electronically in Feb to the IRA. Because I didn’t get the refund for so long I checked with the IRS where is my refund and was told that they didn’t know how to make out the refund because my husband had passed away. I am still waiting for the refund. Surely this isn’t the first time that one of the married partners died during that time frame. What should I do to get my refund. Reply
Hi, Sorry about your loss. You should be able to claim the refund by filling out and mailing in IRS Form 1310, Statement of a Person Claiming a Refund Due a Deceased Taxpayer if they did not tell you to fill out that form already. Thank you, Lisa Greene-Lewis Reply
I filed taxes this tax season for 2014, 2015 by mail and 2016 I e-filed. I am to get refunds for 2014 and 2015 but payed out for 2016 with direct withdrawal. I received a letter from the IRS a month ago stating they could not direct deposit my 2014 refund and if I didn’t receive a check in the mail in 4 weeks to call them. ( I found the letter odd because I had already received my 2014 refund). I waited and called after 4 weeks and found out they listed/filed my 2015 tax form as a 2016 filing. I reviewed with them my 2015 tax form and numbers so they had the right 2015 information. Now I was told that someone would call me back in a month about this. I was counting on that money for a trip and am wondering why I have to wait so long for them to get back to me and correct their mistake? I find it hard to believe that this kind of error could occur. Reply
Hi my refund still haven’t came and my status still says being processed! What could be the problem? Reply
This entire process has been horrible for me. I had been banned from eic for 2 years (2012/2014) 2016 was my first year filing since then. I assumed after 3 years the ban wouldn’t be an issue WRONG. So I ended up having to mail my return along with form 8862 I sent it off March 3rd only to get it back March 24 because I forgot to sign the darn thing. The date stamped as the receive date was March 16, 2017 and if I got it back to them promptly it advoids further delay so I mailed it back the same day.The first day I was able to find it on WMR was April 11th I had just the 1 bar that they had received my taxes. On April 14th the bar disappeared and I got the generic message that my refund was still being processed. On April 20th just the 1 bar was back but that it’s been received so I called and was told it was processed on April 19th and that my 6-8 weeks starts from then even though the request for signiture form states to mail it back quicly to advoid further delays. So technically I guess it’s only been 6 days huhhhh. No transcript is available and I know I owe them 1300.00 from a previous tax year but does anyone have any advice for me will it really be another 6-8 weeks?? Reply
Hi Erin, I would go by what the representative told you, but if you owe from a previous year the IRS will offset your refund with the $1,300 you owe. Thank you, Lisa Greene-Lewis Reply
Hello Ms. Lisa i filed my taxes 2-11-18 it was accepted but still being processed how long does it normally takes before it say refund approved
Hi Victoria, The IRS states that they will issue 9 out of 10 tax refunds within 21 days or less after acceptance if they were e-filed with direct deposit. Thank you, Lisa Greene-Lewis
Hi Victoria, The IRS states that they will issue 9 out of 10 tax returns within 21 days or less. Thank you, Lisa Greene-Lewis
hi I file my tax return on March 1st 2017 have not heard or gotten any emails I did do direct deposit but still no news what am I to do i did print out my tax info inwhich I did off turbo tax please need help Reply
Hi Natasha, Mailed returns can take 6 to 8 weeks to process unlike taxes that are e-filed with direct deposit so I would wait until 6 to 8 weeks from when you sent your tax return to call the IRS. Once you are within that time frame you can call the IRS ti check status. Thank you, Lisa Greene-Lewis Reply
Hey Lisa I filed my taxes through TurboTax January 26, 2018 and I still haven’t received all my friends have and I don’t know if I did anything wrong Because I haven’t gotten any letters in the mail or emails can you please help me yeah every
Hi James, Since it has been beyond 21 days you can contact the IRS to find out status. Thank you, Lisa Greene-Lewis
So this year I had filed my Federal tax Return on 1/28/2017 and it was accepted immediately, then received on that following Monday. Then on the WMR site, it says that I had to wait until 2/15/2017 for them to approve my Refunds since I had claimed my child and so on, after that it said that I will receive my Direct Deposit on 2/22/2017 and that it was sent on that date, but do to an error I made with the account number my DD was rejected and sent back to the IRS. They then reset the 3 bars and my status states that due them not being able to direct deposit my refunds with my bank, on 2/26/2017 they had set a date for me to have my check mailed out on 3/6/2017.. they told me that I should contact them if I do not receive my refunds by 4/3/2017. So my has now been shipped on 3/6/2017 and I received it today by mail on 3/9/2017. So it took the check from the day it was mailed out to the day I received my refund by mail, approximately 3 days. Woohoo I’m so excited that I didn’t have to wait any longer, since I had already messed up! Reply
I am waiting for my refund. My taxes were done Jan 29 and still haven’t received my refund. Sheila Reply
i filed my taxes in early jan and it was accepted a week later and wmr says its being processed why is that my daughter filed after me and got a date foryesterday hers said it was sent today . Reply
I have done my taxes since 2005 with turbo tax and this is the first year that i had my return the 24th of February. past years the earliest i had my return send to me was first week of may Im glad this year was a really good one Reply
After you E-File and the IRS accepts it from Turbo Tax, it is out of Turbo Taxes hands so don’t blame TurboTax for any delays people. It is all in the hands of the IRS. Reply
IRS is doing good this year. I e-filed on Feb 20 and it was accepted Feb 20. Checked my IRS refund status this morning and it was already approved and will be deposited on Feb 28. Definitely the quickest refund I have ever heard of. Good luck people. Reply
I e-filed my taxes on Jan 30, 2016. I have not received confirmation from either the State or Federal. I have been with Turbo tax for a lot of years and this is the first time it has happened. What’s the problem? Reply
I did my taxes towards the end of January and I still haven’t seen my state refund and on turbo taxes website it says incomplete under my state fed under but it doesn’t appear like I need to do anything. I would just like to make sure I didn’t it right or if there is anything else I should be doing. I already received my Federal refund. Maybe I just need to be more patient…? Reply
Hi Kristina, You should have received a confirmation that your state return was successfully E-filed. If so, you can check with your state department of revenue. Thank you, Lisa Greene-Lewis Reply
How is it that I filed with turbo tax and I have to mail them in? Then I ask to refund my money and I got no response! I took and had a second person do them and I had a $1000 less return! What is up with that? Should I still mail in this form?
Hi, I’m not sure why you are required to mail them in, but if the other person did not file your taxes and you still want to file with TurboTax you can mail them in. Do you know why you couldn’t e-file? Thank you, Lisa Greene-Lewis
Hi Glenn, There could be instances where your return was adjusted or you owed previous state income taxes and they were offset. You should receive a notice from you State Department of Revenue. Thank you, Lisa Greene-Lewis Reply
I didn’t my taxes on January 28. Now it says my refund won’t be in my account until the Feb 27. Do you think it can come earlier Reply
Hi my name is amber thought I would b nice and spread the word I did my taxes with turbo tax and had it direct deposited to a netspend card and my date on the irs website wasn’t until the 23rd of February and I checked my netspend online account last night on February 20th after 9:00 and my money was on my card I don’t remember the website but my mother showed that the bank or whatever it is that the irs uses to put the money into ppls accounts started passing out refunds as of 9:00 in the evening on February 20th and that is 9 Florida time so I hope the best for u rest that your money is on good luck and good night Reply
I filed my taxes on Jan 23, 2017 and I have not received neither my State or my Federal return. They both were except on the 24th of Jan is there a reason why Reply
I filed and was accepted Jan 23rd…tried to order account transcript on the 28th..it came and was all 0’s. Tried to order return transcripts but it wasnt available. Tried again on the 8th of feb to order return and was successful. That came today but had all zeros….anybody had experience with that? I filed eic and actc. Reply
Filled 01/30/16 was accepted the same day around 4pm. Still says processing, my sister filled the same day as me and got her refund this morning. I hope theres nothing wrong with mine Reply
When I check the where’s my refund on it’s.gov there are no bars it only says we received your refund and it is being processed. Does anyone know why? Or a phone number I can call and speak to someone at the IRS it’s been over the 21 days and I set it up for direct deposit! Reply
I am wondering the same thing! That same thing has happened to me now! What ended up happening with yours?
I efiled with turbo tax when I checked it said refund approved that was a week ago I filed Jan 19th did direct deposit still nothing this is my first time using turbo tax and it will be my last people that have filed after me have already gotten refund Reply
Please remember that once it is accepted it is in the government’s hands not the processor you filed through. There are reported slow-downs for people who are eligible for earned income credit, Reply
This is a reply to most of you because you guys are all asking the same questions. I hope this helps you guys out. Keep in mind that when u check ur status on (www.irs.gov) they update it only once a week on Wednesday’s. U can also search on google “2016 IRS refund cycle chart” and that will tell u (an estimate) on when they will send u ur tax return. Reply
The website said my return should be in my account today, but it is not, Its not even pending. Why would this be? Reply
yes I read all articles on the IRS website and it says it is updated once a day and that is usually in the night time hours but did not give a exact time when but to only check the site once. So it is not once a week it is once a day!!! Reply
I filed and was accepted on Jan.27,2016. My WMR is still saying bring processed and today is Feb.9, 2016. Why hasn’t it changed yet???? Reply
I filled January 28 n I still haven’t heard anything. Everyone I know that did not go through turbo are receiving theirs. What’s really going on?? Reply
I filed my taxes the 26th and got accepted the same day but have heard nothing else im thinking something is wro ng peopme i know have got theres.. Can someone help me Reply
i filed my taxes using turbo tax and i did it on febuary 5 and i havent recived nothing yet, it says i got approved tho but nothing yet Reply
Well 90% of people that I’ve read from an heard from have been waiting longer then just 4 days. I can’t tell you how many ppl were accepted on the 19th-21st an still have nothing but the one bar. I personally was accepted on the 22nd an have only received the one bar saying accepted so far. Just a heads up if the bars dissappear completely that means your being further reviewed, an will most likely take 4-6 weeks after the first 21 days are up. That happened to me last year, an year before. There are a lot of people who are just as upset with how refunds are going as your are. I’d wait more then 4 days to start to worry though. Once you start pushing 15 days then you might have a problem. Personally I’m kind of sick of it being so easy for the irs to take my money, yet give us no answers as to why it’s taking so long to receive are money back. I’ve had same job, kids,address for 5 years an the last 3 years there has been a holdup. I waited 4-6 weeks after my 21 days for 3 years in a row now, looks like going on 4 years at this rate. When I call them after the 21 days they say there is nothing wrong, just that it’s being reviewed by a person. When review by a person they go in order received. Which I personally think is just a line they tell us because there systems are having a hard time keeping up. Good luck to everyone hope you all get the money that is yours in a timely matter. Meanwhile I’ll just sit here an count down the days like I do every year. Reply
Accepted Jan 17th. Turbot tax says refund recvd between feb 10-13. IRS.gov says still being processed. I called IRS feb 14 the rep asked several questions re: my 2015 tax return and basic verification questions then put me on hold then says mine being reviewed further due to premium tax credit (ACÁ) and it could take 6 more weeks from feb 13th! WTH! It’s the first year I’ve been on Obamacare so they’re reviewing to see if I’m eligible for that credit. I filed single no kids!
I got my email saying I was accepted on January 19th. Still have not recieved my refund. Its now 2-5-16 and still nothing is anyone else having this problem. I used turbo tax. Reply
I filed the 27 and received an email saying I was accepted but I didn’t get my refund today and now online it says it was only received. Not accepted. What’s happening ? Reply
I filed on the 19th of January, and in 24 hours, said they had received my return. Nothing has changed since that day. I know it says up to 21 days since submitting, but why am I not getting any notification updates? Reply
I’m having the same issue. I filed the 20th. State refund came and went. Federal “still processing”….. Reply
I had that same problem on the website and app. I had to call the Where’s My Refund hotline to get an update. 1-800-829-1954 Reply
I filed January 14,2016 it was accepted on January 19,2016 and still have not got it is this just happening to people who filed with TurboTax this is crazy I used TurboTax last year and got my refund fast or is this just happening to people that filed early. Reply
It’s happening to every one, I used H&R block an I’m in same situation. My buddy used the one at irs website to file an is in same situation. It’s just a waiting game it seems. Reply
I did my taxes on 1-23-17 on turbotax received that same day and still not got my federal what is going on Reply
I filed on January 20th and still in process I am hoping this wont be like last year where I didn’t get the refund until April Reply
I filed and got accepted 2-2-16, I filed with a 1098-t form single didn’t claim my kid . When should I get my money it’s only for $1,000? Reply
I filed January 22, got accepted January second.. It’s now feb 2 and I’m stressing that I won’t have my refund soon? Today it’s Tuesday could I possibly have my return by Friday? I’m looking at the direct deposite dates and I’m not sure if it goes off the day I was accepted or the day I was approved? Any help, I e filed on turbo tax Reply
Rachel, Mine were e-filed using TurboTax the same time and were accepted but still not approved. It will give you an exact direct deposit date on wheres my refund. I read an article a few weeks ago that said if you file before January 31 that it will be direct deposited on February 12th (Federal). As for state you should be able to check it on the state website now for a return status. Hope this helps! Reply
I filed on the 19th and so far, I’m still at the processing stage, but my friend filed on 23 and got hers on the 29th
Have not gotten accepted yet, filed on the 20th of January. Don’t understand got my refund within 8 days last year
Go to “get transcript” If 2015 appears in the drop down window it’ s a good sign. This happens before bars move. Reply
Did you turn in your 1095-A form with your taxes because I didn’t and that was the hold up, That’s if you had health insurance, I had to fax it in, if you had health insurance and didn’t turn it in it will not move and they will not process it! Reply
I didn’t send out the form and it said that my check was deposit on February 10, I went to the bank and my money wasn’t there…I want to know why
Hi Rose — Banks are required to deposit within 24-48 hours of receipt from the IRS. If you do not have your deposit on Monday, February 15, I suggest you contact the bank first and then the IRS to confirm exactly when and where the deposit was sent. — Joanna
I read yesterday that the wmr is not working properly and it has not been updated since last Wed. I filed the 22nd and still have not heard anything about it. Everything I have read about anything being filed before the 24th it will be deposited on Feb 5th. Not sure where you read that it was the 12th though. Either way wmr is not working right and it’s not updating there’s been 2 yrs now where it still said processing and I’ve gotten my return before it ever updated. Reply
i filed on Jan. 23rd (A Saturday) Mine is still saying “RETURN RECEIVED” it doesn’t even say “RETURN APPROVED”. I’m hoping to get mine by Feb. 5th… but last year I didn’t receive my direct deposit until February 10th. Does yours say “RETURN APPROVED” YET on the IRS.GOV website?? Reply
The IRS doesnt work on the weekends plus the IRS only updates our statues once a week on Wednesday’s @ http://www.irs.gov U can also search on google “2016 IRS refund cycle chart” and that will tell u (an estimate) on when they will send u ur tax return.
Did your status change to approve yet?? I filed and got accepted on the same day as you and it still says processing. Reply
Hi.i haven’t received my federal tax yet.i filed Feb.13 2017 they sent me the form back due to i signed my name in the wrong spot had to sign where it said Sign Here and i sent it back on the 16th of March after it was mailed back to me.still no refund.but i have been calling every2wks.and they said it’s been received and it’s processing.yesterday i called and they said that they we’re having some kind of system code.could u please tell me what’s going on with my federal tax refund..Thank u
What does it mean when the “where’s my refund”, bar is gone and it simply says still processing! Reply
did you ever figure this problem out mine has done the same thing there are no bars and just says proccecing Reply
What does it mean when the refund tool says that it cannot give you any information on your refund status? Reply
I filed the last week off January and it is now June 30th and I still have not received my state check. And I don’t know how to check on it. Does anyone have any info or know if I will be Recieving it soon Reply
I filed in January. As of today’s date, June 29, 2015, I still have not seen my refund nor have I received any information other than “still processing return”. Hopefully, my refund will accrue tha same penalties and interest I would be charged if I didn’t file on time. That is said “tongue in cheek”! Reply
I filed in early April this yr. I got the letter saying it would be sent via mail but 4-6 weeks later , still nothing. Also when I try to log in to check my status it says I don’t have the right info. I think I know my own social security number n how much I am supposed to get back Reply
Filed via turbo tax for last 9 years, this has never happened to me. Filed before Jan 31. Got letter from IRS to verify identity, did that around mid January. It is now JUNE 12 and “STILL PROCESSING” are you kidding me? Also not able to reach a live person. This is crazy. Is there anything I can do? I also too wonder why this happened and nothing like this before with Turbo Tax. Luckily I didn’t “need” my refund, but wow, how much longer is this going to take? I cannot believe it is almost MID JUNE Reply
I filed in February and have gotten 2 letters from the IRS saying that they are still processing. I have yet to get my money and I’ve been waiting all this time. I thought this would have been a simpler process. Never again! Reply
I FILED JANUARY! I recieved notification that the Irs recieved my tax information January 29th. It has been 11 weeks since then. Well over 21 days for an electronic filling and still well over 6-8 weeks. Checking the stupid where’s my refund is ridiculous for it provides no true insight as to what is really going on. Im sick of articles like these spewing the same robotic information. Reply
I’ve been. Waiting since Feb. 10th,. No response still processing. Everytime I call the calls are disconnected, technical difficulty, eg. I. Have never been able to talk to a live agent. Today is April 15. I called 1800-829-0582 ext 652, I was on hold then the call cuts off. I will keep trying. Reply
Still waiting on my refund its been pass 60 days called on the 13th to be told to call back in 2wks if I don’t receive a refund by the 27th which they gave me the date of apr 12th. Smh! Reply
Hi everyone need help this is my first time and am worry really need that money so I filed 2/12/was received check IRS website where’s my refund no answer still in process I finally called IRS and it when thru IRS rep advised me there was a letter send out and I should receive it by now nothing yet she said the answer will be in the letter she said she could not tell me anything I think its weird ! Reply
Hi, I finally got a hold of someone from Department of Taxation (808-587-4242), they just got a memo sayings the refunds will take 10 to 14 weeks vice 8 weeks, even if you efiled. Today is my 9th week, I hope I get it next week. Reply
Received a letter yesterday afternoon from the IRS saying they are in the process of conducting a thorough review of my tax return information to insure the accuracy of my return information. Also in this letter they told me to do nothing in response of this letter since I had already filed my taxes back on Jan. 28. Sooooo this letter was them buying more time to hold on to my return and pretty much telling me to “shut up and eat it!” This is beyond absurd! I’m not that dumb to try and commit tax fraud! I mean if they had no problems putting Lauryn Hill in jail, they’d throw me in in a second. I’m not even trying to go that route. Reply
I filed my taxes Feb 2 and was accepted same day. 2 weeks later received that same letter. Thorough review and at this time do nothing more then sign and send back the “I got it and understand and am complying” letter. But here I am 70 days later no second letter. Called IRS and they said no 2nd letter had been sent and they had till this Monday April 13th to decide. Well here I am no update online and no letter. Been trying to call irs since Monday but they changed their phone and now I have to enter my social and shortly after I do so…Boom no call volume and hung up on?!?! What is going on this year!! Reply
RETURN DUE DATE OR RETURN RECEIVED DATE (WHICHEVER IS LATER) Apr. 15, 2015 PROCESSING DATE Apr. 06, 2015 TRANSACTIONS CODE EXPLANATION OF TRANSACTION CYCLE DATE AMOUNT 150 Tax return filed 20151105 04-06-2015 $76.00 16221-426-84700-5 806 W-2 or 1099 withholding 04-15-2015 -$4,440.00 570 Additional account action pending 04-06-2015 $0.00 I got this on mine and still where’s my refund says we received your tax return its being processed which the same refund amount of 4364 and I don’t know what’s going on all I know is I should have received my refund I did the identity and I test duh I did my identity over the phone and the lady said I don’t receive my refund no later than 5 weeks and that was done in the beginning of March anybody know what this means above on my transcripts Reply
F/A 1/25 still under review 60 days left and 45 day left then another 45 days they say will be up n may Reply
I filed at the end of Jan., did the IRS ID verify and here it is April 13th and I’m still waiting. So to answer your question…..I’d be surprised if you got it when they say you’ll get it. Reply
Not if u keep calling. They kept telling me to wait and I waited but they released my funds yesterday dont have a ddd Reply
I filed my taxes Feb 2 and was accepted same day. 2 weeks later received that same letter. Thorough review and at this time do nothing more then sign and send back the “I got it and understand and am complying” letter. But here I am 70 days later no second letter. Called IRS and they said no 2nd letter had been sent and they had till this Monday April 13th to decide. Well here I am no update online and no letter. Been trying to call irs since Monday but they changed their phone and now I have to enter my social and shortly after I do so…Boom no call volume and hung up on?!?! What is going on this year!! Reply
I filed March 12, 2015. Every time I check where’s my refund, all it says is that my return is still being processed and a refund date will be available when provided. What does this mean? Reply
Filed end of February and still nothing. Says my return is being processed and everytime I attempt to call I get a recording saying they are unable to take my call. Tried multiple times calling and always get the same thing. This is ridiculous I just want to at least talk to an actual person and see what is going on. Never had an issue with this in previous years what is the issue this year? Reply
Update. I filled my refund on 01/27/2015. Was told to wait the 21 days. Called on my 21st days and was told that it was under review and to allow 6-8 weeks. Waited 7 weeks, called back and someone eles told me that since it had been 7 weeks that he would submitt a referral to have my funds released. Moral of the story…the IRS is really messing up this year. Everytime I call, reps tell me the same thing. ” they have no idea why i havent recieved them, everything was accepted and approved and they will send it up. This is very frustrating. Anyone else have the same problem as mine ? Reply
Yes, I filed Jan 24, getting told the same thing. Nothing, yet. Looks like I filed before anyone on this thread. I’ve been commenting since Feb. I’m really worried. Reply
I just the same thing happen to me except its been 9 weeks since they first told me 6 to 8 weeks i called today they also said they are sending up a referral to that department and that it could take up to 6 more weeks for me to either recieve my tax refund or recieve some sort of information as to when i will recieve it fingers crossed it doesnt take that long and actually recieve my money instead of a letter Reply
I check the refund status and they said my check was mailed out on March 20th, 3 weeks ago and still no check. When I call they tell me I can’t call to inquire about it until April 17th, that’s messed up. I am thinking my check is lost or stolen, can anyone tell me something to do I am worried that it’s not here. Reply
Yes, I filed on 2/11/15. I am trying to get a hold of them, but the phones are not working. Been calling since April 8, I either get hanged up or it says to call later. I paid with Turbo tax for e-file and have not gotten my State yet. Reply
Yes! I filed the same day and haven’t received anything yet But everytime I call its the weekend or they tell me to call on certain days…… I haven’t tried calling on those certain days Reply
Return filed electronically 2/28/15 with direct deposit. As of 3/14/15 nothing. Have been out to IRS office 3 times to no avail. Same thing return up for review, but no one can tell me the reason it is up for review. At wits end where do go from here (can’t get thru on phone & after 2 to 2 1/2 hrs waiting at office still no answers. Any suggestions what next step would be????????? Reply
I call an tax advocate she explain to me that all those who had id theft in the past this year there were going to be verify one by one manually so supposedly thats the reason of why is taking so long
Yup. I filed mine on 1/28/2015, did the ID verify in early March and still have nothing. Even the WMR says “can’t tell you anything about the refund.” Reply
Update: I finally recieved my refund. I filed February 7th. I was flagged for identity theft last year and was not aware of that. I was stuck waiting and waiting. I got a tax advocate who was very helpful and honest with me. She tried to have it pushed through the processing for me since it was under review. It took a few weeks, but it was much better then the date in May they were giving me as a “possible” date. If you need your refund and have no answers get a tax advocate. All the answers I kept getting from the irs help line were not accurate, I don’t think they always know what they are looking at. Reply
I called the Denver Tax Advocate, since I live in CO, and the advocate should call me by the 15th so I’m hoping things will start moving along. I called the IRS again this morning and got the same run-around I have been getting for months. Now, the date of April 10 that they promised isn’t correct anymore (according to them). I should expect it by the 27th of this month. I’ve had it with empty promises. I don’t think they know what they are doing, which is why I’m getting the advocate. Done with this!
Congrats! Thanks for letting us know. If ours doesn’t come along in a week or two, I’ll head on over for an advocate, too! Thanks! Reply
Filed my tax on Feb 3 was told I’m under review and to wait 6 weeks called back they told me im still processing I should be released on the 2nd that date done came and left still no refund so I called back the rep said my 60 days up on the 12th of April I told her the person I spoke with said the 2nd baby they tells you anything just to get you off the phone smh! Reply
We really need straight forward answer This never happen to me before Is april 9 on february 6 i was accepted and still processing what the heg is going on Reply
Just finish talking to irs this is what they say i have to wait until april 17 so my case can get close so they can release my funds
Hi Michelle, read my post above. They are doing the same thing to me! I filed on Jan 24. I’m getting the run-around, too. It’s ridiculous. Call your state tax advocate. Reply
Thought I’d leave an update just saying that I have not received anything, either and I filed Jan. 24th so a lot of us are in the same boat. Yes, I have called several times, went through the ID verify thing, keep getting told “it was be blah, blah weeks”. They are saying I should have it by April 10. Yeah, right. When pigs fly. I can’t believe they are getting away with this. Reply
It took 10 days to reach an actual person after I received the letter to verify my identity. It’s been four weeks from that and again I am getting a recording to try back next business day. I filed Jan 30th. Reply
same here got the letter like 2 months after I filed called to verify been waiting and waiting. wheres my refund shows the same old crap. I filed jan.15th. some one knows something and there sure not telling us. and of course turbo tax still took out there fees imagine that?? trust me I am done with turbo tax.
Hi Donovan, sorry you’re going through this. It’s hell, isn’t it? If I have not received anything by this Friday (the 10th) I will call every IRS number there is and speak to different people until I get the answer I deserve. So you don’t have to wait days to get a hold of a live person, try this when you call the number. It’s worked for me every time. Sure, I’ve had to wait on hold for 30 min – an hour but at least you can talk to someone, although I have no idea how TRUTHFUL they are being. Call the 800-829-1040 number. When the recording comes on you can hit 1, then wait until it starts talking, hit 5 and then wait again, and hit 3. This will get you to a live person.
I filed on february 6 was accepted same day and still nothing how much longer do we have to wait to get our money if it was us owning irs i bet you we would be lock up already for not paying on time Reply
Best way to an agent is call 800-829-1040 then go with options 1, 2, 2, 4, then 1.) I filed Feb 2nd and called March 2nd and got thru to a live person who said there was some processing issue or They waited for me to verify my identity which could be the truth because I had to answer a series of personal questions but that could be just to verify my account – I got my return April 1, 2015 which in the past 6-7 years of using Turbo Tax is the longest! last year it took 2 weeks. Reply
Thanks for the number spoke to a rep who informed me the return did not post and had to be manually proccessed. To check on 04/13/2015 to see if closed if not a referral would be sent to uave return closed and refund released.
I filed electronically feb.17 and can’t get any word. The phone number I got has a busy signal 24/7. All I get from where’s my refund is still being processed.What to do?? Reply
I filed my taxes feb.4 2015 ,and since then my WMR said still processing ,it wasn’t until April 3 that it changed to return received and today april 4 it says return approved and I have a date for April 8 for a deposit.you can’t imagine how happy and relieved I was to see that after months of checking the site and worried something was wrong,if your in the same situation make sure you call the irs and make sure everything’s accurate to save time ,for me they just said nothing’s wrong it’s just taking a while to process,and I would say it’s because I went through turbotax ,since they have a higher instance of fraud I believe the irs took longer to process their e files. Be patient it’s coming Reply
Congrats! Hope you do get it – please let us know! As far as the delay being due to TurboTax, I doubt it. We filed via our CPA (same one we’ve used for over a decade) and this is the first year ours has ever been late like this. We’re like you – filed beginning of Feb, but we’re about a week after you, so you give me hope! Thanks! Reply
I have already efiled my state and federal for 2014 and received my state before my federal. Both where direct deposit. I also filed my 2013 but had to mail them in. The irs has received and approved and said it will be mailed by the third. Today is the 3rd and it still has not been sent. I asked for direct deposit but they mailed it. Worried Reply
I filed my taxes on Jan. 20th. Received a letter from the IRS on Jan. 28 indicating that they are “in the process of conducting a thorough review of my return information”. The next week I received 2 separate letters from the IRS, both were the same thing, the 5071C requesting an identity verification. I called on Feb. 25th and after being on hold for 1 1/2 hours, I was finally able to speak with an agent and compete the ID Verify. 2 weeks later, I received a THIRD 5071C letter, called the number, and repeated the process of holding for over an hour before I got through. This time, the agent advised that my ID Verify had been completed already and was unsure why I received another 5071C letter. She told me to wait 90 days and call back if I hadn’t seen my refund yet. So for those of you who filed in Feb or March and still haven’t received anything, trust me it could be worse. The icing on the cake: TurboTax drafted $68 from my bank account last week since they were unable to pull the fees from my return. I have been using TurboTax since 2006 and this will be the last time. Reply
Best way to an agent is call 800-829-1040 then go with options 1, 2, 2, 4, then 1.) I filed Feb 2nd and called March 2nd and got thru to a live person who said there was some processing issue or They waited for me to verify my identity which could be the truth because I had to answer a series of personal questions but that could be just to verify my account – I got my return April 1, 2015 which in the past 6-7 years of using Turbo Tax is the longest! last year it took 2 weeks. Reply
this is what is happening to me as well. I filed on Jan. 26th and got a letter asking me to verify my identity and then a letter stating my refund was going through a thorough review.. its April 7th and I still haven’t got my return… I will NOT use turbo tax again.. maybe I will get it by next tax time.. Reply
It’s definitely not TurboTax – it’s the IRS. We filed through a CPA and we’re stuck, too. Our return was accepted Feb 10. He has called 2x checking and they give him the same song and dance.
My federal and state taxes were accepted on march 30th when go to check Where’s my refund it states there still no info at this time to check with in 24 hours. Ok its been more than 24 hours!!! What’s going on???? Reply
We filed Feb 9, accepted Feb 10, and are still in “processing” stage. CPA prepared our taxes. Looked it over, found no errors. They even called the IRS. Was told by IRS last week it may be a month for us, but again, we filed back in Feb. Below are many, many people in the same boat. Good luck! Reply
I filed my taxes on Jan. 28th. 4 weeks later, no refund. I proceed to call the IRS and they gave me the identity verification number to call. 2 weeks after that, I finally received my 5071c letter (first week of March). After calling the 1-800 number numerous times, I finally got through. The guy verified it was me and told me 4-6 weeks until I get my refund. 2 weeks after that call, I even verified through the identity website just incase that guy messed something up. Well here it is April 1st and still no refund. I’m starting to think I’ll never see it. Don’t know what else to do. Seems like everyone else in this situation is getting the run around. Reply
You are not the only one I assure you. It took me 10 days to connect with an actual person via the telephone to verify my identity . I received that letter in the mail 5 WEEKS after I filed. WOW. If this isn’t a flagrant example of Uncle Scam then I don’t know what is. It seems the IRS is having a real hard time in handing that $12,345 check. I wonder how this would go if I owed them that amount? Reply
This is a first for us, too. Never had a beef with IRS until this year. The new commissioner needs to be canned. Filed Feb 9/accepted Feb 10 – still nothing. No letter, either. Just nothing.
I also received that letter and it was on march 17 i filed my taxes on feb 3 so after me replying back to them i haven’t heard anything from them. Reply
This same thing happened to me 2 years in a row… 2012 I didnt receive my refund til june 25th and filed in January. 2013 I filed in February and didn’t recieve my refund til December 25th of 2013. In 2013 I was audited and that year the government shut down the day after I sent in all my paperwork. Someone contacted me in September that they received it after I had gotten 2 letters stating it was never received. I faxed and mailed everything to be on the safe side for the third time. Finally received my refund on Christmas morning which was nice but long over due. Reply
I filed 1/31 waited 21 days was then told to wait six to eights weeks in my 7th week I was told everything was being finished up so look for a date in about a week. Then spoke with my tax advocate she said there is no need to contact the irs first she said she would contact me on the 2nd and then the 7th. Long story short no job, no vehicle to get one Reply
I filed February 11th and still don’t have my refund. My husband and I desperately need that money asap or we’ll lose everything! I can’t get a hold of live person and don’t know what to do! Help! Reply
I filed my taxes on Jan.20 and it was accepted the next day. My WMR bars disappeared. I called an they said my refund had been pulled to do by hand. They said it should take 6-8 weeks. 8 weeks was yesterday. I called and they “say” they put on a referral for it to be pulled. No wait you first told me it would be done by 8 weeks. Now they’re saying the referral can take up to a month. Which is where they’re probably just going to ask for additional info. Why couldn’t they do this in the 8 weeks. This tax season is utter bullcrap. Reply
I filed on Jan 21 got a letter on Jan 29 saying I’m under review wait 60 days my 60 days are up called the IRS the lady told me Feb 19 started my 45 days and to call back on mar 5 and she said that she doesn’t see a release date yet but if I don’t receive anything by march 5 call back. There not asking me to send anything to the irs Reply
This is the exact thing they told me. Feb 19 started 45 day hold and that if I haven’t recvd refund by mar 5 to call back. Today is friday. The irs dont update transcripts on weekends right? Reply
i filed 1/22, it went into review 1/30. Been calling since my 21 days and nothing. Finally called yesterday and a nice lady told me she see they are finish reviewing and has closed it. She also said she see I am due a refund now so when should I be receiving my refund? Reply
After the IRS has closed your account from the investigation and there’s now a balance showing up, how long does it take for them to update WMR? Reply
I filled on Feb 6, got state back no Fed. When I call the -1040 number I just get automotive system how do I get to a live person? Reply
Call 800-829-0582 ex 652 you will get a live agent but you will be on hols at least 60 minutes I called this morning just told mine is still on hold with no release date but they do not need anything from me, I filed Jan 31st Reply
I can’t seem to get up with no one I received a letter saying to do my idverfiy but everything says the same on wmr nothing has changed
I filed 1/22…got a 4883c form in the mail…verified my identity 3/6…wmr is still saying take action…n when i called the irs all they can say is everything looks good its processing dont call back until after 4/17 if you havent recieved your refund.im starting to wonder if they really got it processing especially if wmris still telling me to take action and after i already did almost a month ago!..is anyone having this problem?..why am i having this problem? Reply
Naomi I’m having the same problem I verified my Identity on mar 5 on the phone and they told me everything was good, but when u check WMR it’s still processing and I gotta wait til April 16 to call back if I haven’t receive it by then.. Reply
Tamika do u know why they keep telling me its processing.i know they give u less info as possible over the phone.i decided to go into an irs office in the a.m
I failed on jan 27 in it was accepted on the jan 27 as well i got my sate back on feb 4 still waiting on my federal i called the irs in they told me at first to they need extra time to process in they told it can take up too 6 are 8 weeks it’s been 8 in the half weeks so they said a other department has to look into it in it may take 6 werks for them to contact me back ir may be sooner but that’s the max all this is bull iam useing TurboTax again i never had this type of problem before in TurboTax Reply
I’m in the same situation , the only difference I never received a form in the mail. How did you verify your identity? Reply
I didn’t receive nothing in the mail neither… I call 8008291040 dats the number I was given to verify my identity… So they ask me 4 question and then told me I was good to go and I will receive mines in 6 weeks dat was mar 5, so April 16 is when I pose to get it… So when ever u verify it’s gone take up to 6 weeks to get it
I understand that I file on the 1-28 did all there step was told one rep I would have it by april 4 the next one said april 24th great right but last sat the WMR change to say I am getting my dd on April 1st so there is hope just hang in Reply
I don’t know why Naomi mines saying that too.. But I haven’t call them bck since I was told everything was good to go…and to expect my refund by 4-16… When u go to d office please let me know what they say, cause we n d same boat.. Reply
I file my return January 26 and its still saying its being process!!!! Never had to wait this long to get my refund Reply
Hi Tiffany, Since it has been beyond 21 days you can call the IRS to find out status (800)829-1040. Thank you, Lisa Greene-Lewis Reply
Same here filed January 30th and still processing with generic code 152, I called and they said if I do not get it by April 27th then I can call back and they can try an expedite.. yeah whatever Reply
I DID call and they gave me the run around about getting it later that the site or turbo tax said but they had it, this was back in February. I still have nothing.
Just be patient if you have all in to the IRS and done everything you will get it I file on 1-28-15 and they are sending me mine on 4-1-15 if you haven’t call IRS call today Reply
Stephanie please let us know if u receive it tomorrw cause I been waitin for 4 weeks.. But I been doin a lot of research n other people was sayin they got there’s bck in 3 weeks after verifying.. So my figures cross to get mines bck bfore the 6 weeks
Me too. I never had this happen before. I can’t even reach someone to talk to at the IRS. All I get are automated services this is so frustrating! It’s almost April, 2 months have passed. This is ridiculous. Reply
Been on hole for refund since January 31st, you can call 800-829-0582 extra 652 to get a live person I was on hold for 65 minutes to be told it is still on hold status with no release date, they said I should be getting a letter telling me that but they do not need any additional info from me, this is crazy
I really hope turbo tax wasn’t a wrong moved or me.. I filed on the 7th, for approved the very next day and I’m not exceeding their estimate delivery time. It’s been now 22 days. Turbo tax is putting me in a financial rut… I didn’t expect to have to wait passed the limit putting me in situations I can’t afford to handle right now let alone on time. Please. Does turbo tax ever screw up and lose money? This is my first time using it and I already question my decision. Please fill me in on some help. Reply
I’m still waiting on my refund however TurboTax has demanded their fee and has forcefully drawn it out of my account even though it was supposed to come out of the refund. Never again will I use them. Read the fine print people. I didn’t even have the funds available to cover it at the time so I have an extra fee from my bank. WOW way to be cut throat with your customers. They also notified me that my refund was was taken for past debts and there is not enough left to cover the fee. That’s an outright lie. The IRS informed me I had a hold to verify identity and then they would finish processing. How did the IRS inform TutboTax my refund was take when it wasn’t even processed? I’m sure it’s perfectly legal for the IRS to disclose that info to TurboTax. Whatever. Like I said never again and I’ve used ZturboTax for the past 8 years. Reply
All you had to do was call intuit and explain them your situation. They are extremely understanding and will waive it. They did mine.
Hi I was accepted through TT on March 16 after calling needing to get a new 6 digit identification code. I entered the code and was accepted. The next day wmr said accepted on the first bar. Ever since then no bars and no info can be provided please wait 24 hours. It has said this for 2 weeks no change. Also can not order transcript. I Nothing is there for 2014 just a blank spot. I am wondering what is going on and why wmr says no info wait 24 hours, when it has been 2 weeks? Reply
I did my taxes on March 9 2015.. my refund was approved and said it will ve sent to my bank on the 25th of march. I check irs.gov and it said your check was sent deposited into my bank account if its not credited by march 30th check with my bank.. my funds aren’t there in my account nor is it pending its the 28th. Me and my spouse have the same bank she got her refund the same day it was sent I still haven’t revieve it nor is it no where on file Reply
My taxes was mailed out on the 25th , due to it been returned by the bank, so how long will it take to make it to Arkansas Reply
I am at a loss,,maybe I am being impatient but who isn’t when it comes to getting their refund. My question is the IRS WMR site indicates that I was accepted, approved and refund sent March 2nd,,paper check ,,today is March 26th surely to god it shouldn’t be taking this long for it to come in the mail,, or should it? I have no idea how long the mail wait is? Cannot call the IRS until March 31, anyone have any insight for me? Thanks! Reply
Hi, I had to wait for my check to be mailed to me as well, turned out that it was delivered somewhere else, returned to the irs then mailed to me again. It took a few weeks but I finally got it. Reply
MIne said “Sent” March 20th and I should be receiving a paper ck as well.. Its April 8th! Still no ck! Reply
I did my tax feb 4 it was accepted on the 9 th I had a date to receive mines on d 24 th, when I went to check my account it wasn’t there so I call d irs on Mar5. Had to verified my ID… So d rep told me everything looked good to wait 6 weeks, so it will be April 16.. But when I check WMR it’s still processing.. Hoping I don’t have to wait d hold 6 weeks.. Reply
I filed with turbo tax my estimated due date was March 15 still haven’t received anything said it’s still pending Reply
I did turbo tax online about over a month ago and I wanted to receive a check instead of direct deposit, and I haven’t got anything yet. Do I need to Mail something in or I have to wait because it’s taking a lot of time and everyone I know has there’s. Reply
Hi Amanda, If it has been over 21 days, you can check status with the IRS at (800)829-1040. Call as soon as they open at 7:00 am. Also remember that checks do take longer than direct deposit. Thank you, Lisa Greene-Lewis Reply
Turbo Tax- Families purchase and rely on your product to keep them updated with the newest laws. It would have been nice to know that the IRS is limiting the number of refunds that can go into one account. My family has more employed members than the three refund limit. NOTHING on Turbo Tax points this new law out. Everything encourages filing electronically and direct deposit. We have been using Turbo Tax for many years. I am highly disappointed in this over site on the part of Turbo Tax. Reply
Hi Jan, Thank you for your feedback. We put breaking news and tax information out on our blog daily as we did in this article, which you can sign up to receive daily through our RSS feed to help you. Thank you, Lisa Greene-Lewis Reply
Hi Tommy, That service is not available, but the IRS states that it is issuing 9 out of 10 tax refunds within 21 days if you e-file with direct deposit. Thank you, Lisa Greene-Lewis Reply
I have everyone beat with the nightmare I am involved with…I filed on Jan 21 w Turbo..my state was accepted however Federal rejected because I was dead…after checking for a pulse I called IRS and was told SS had forwarded that info to them and to contact SS. WHICH I DID. SS said they had no info on my death and that it was IRS Issue…Irs blamed Turbo Tax and round and round..so got a new ss card so info would be updated to Irs…that was corrected Jan 30..My return was pulled out and reviewed and was considered postable Feb 10th..I received nothing and called IRS all is fine with refund just waiting on a date for DD..keep checking online..needless to say NOTHING…called again no issues but there is a 6 week point that must pass before it can be looked at..call in two weeks…I call in two weeks and guess what?? Have to wait 6 weeks more..call again on Friday the 20th all good should be date availible call tuesday if nothing…called today and guess what there is an issue..they cant tell you what it is..because why??? Because you have to wait six weeks.. Reply
Wow Tricia, yeah your issue definitely beats most. That is utterly ridiculous! I am nearing my 10th week of waiting and I haven’t heard anything for the past week. Today the IRS says my Bankruptcy Trustee should get the check, which btw the Trustee no longer needs because they figured they are not entitled to any of my refund. I filed Jan. 23, and it was accepted the same day. I waited 2 weeks, nothing. I always do my own taxes using TT. So after the 3rd week I decided to visit the IRS bldg. They told me my bankruptcy is what’s holding it up. Ok, I thought that would be an easy fix. Ha, yeah right. Feb 13th, the documents from the IRS were supposed to be signed off on and sent to the new Trustee (the original Trustee passed away). They told me it would take UP TO 30 days. Well, nearing the 30 day mark I call the IRS for the 3rd time and they tell me a Manager never signed off on the paperwork and now I had to wait another 30 days-wth? So during this time, I decide to call a 4th and 5th time. By this time a person actually decided to do their job. They found that they didn’t even have the new Trustee’s information. So how can you send something if you don’t even have their address? My goodness. So I was told wait another 30 days. The last call was a week or so ago where I was told in 10 days (today) the Trustee will receive it. Yeah, we’ll see. It would be nice since my birthday is Sat. but I won’t hold my breath! Good luck. Reply
Tricia – that is truly the saddest one yet. Of course, I keep putting off calling again, bc I suspect I will become aggravated (more aggravated) and disappointed. I called twice yesterday and couldn’t get through – but that is it since their very tall tale to me earlier this month. Reply
I finally was able to speak with my tax advocate. She informed me that my delay is due to my 2013 return being flagged for identity theft. I was not aware there was an issue until today. So my 2014 taxes are on hold and need to be hand processed. No one at the IRS informed me of this and I have identified myself many times. I was even yelled at by one worker for calling the identity theft hotline after I was prompted too. So if you are still waiting with no answers and it has been over 21 days it is worth the call. If they have no answers for you or a real reason as to why things are moving slow request a referral to a tax advocate. I got honest answers and she was extremely caring and explained things to me. I would rather be told why I am waiting and an honest answer as to how long it will take rather then a vague answer and another date that would get my hopes up. Reply
I file on March 9, 2015. My WMR keeps saying processing. I am approaching the 21 days mark. When can I except an approve date? Reply
Ok, I filed my taxes online through TurboTax on Feb. 4th and, despite getting all the confirmations stating that my return was accepted, I still have yet to receive it. I have called to check the status and checked online; on both occasions, I always get the same response “we are unable to give you that information at this time.” I have been checking on a weekly basis for the past month…what should I do? Reply
I efiled January 28th and it’s still saying my refund is being processed. I haven’t received a letter stating I need to do anything. Should I call the IRS to see what’s going on? I’m erring worried it’s never taken this long ever!!!! Reply
I’ve been waiting since January 30th WMR finally says approved refund on 25th but I still can’t order a transcript, should I worry or just see if money hits or as long as it shows a date I’m good? Reply
Filed my taxes on Feb 4th, along with my girlfriend and she receive her a couple weeks after and i have yet to even receive my state or federal. And I don’t remember the amount of my federal so I can’t call to find out where they are. Reply
Need serious help. It’s been 8weeks and I was told 6-8weeks and I call every week and it’s been no update. That’s what the reps say. I am dealing with hardship and could use the money to fix my car now I’m out of a job.. ugh I got a tax advocate and filed hardship and haven’t heard from none. What else can I do….. Reply
Hi, I filed my tax return first time and I filed paper return on 23rd Jan 2015 and applied for ITIN for my dependents. I received the ITIN in 3 weeks. And then refund status was showing return received and return processing. After some days the status was return not processed and it displayed a very generic message, SSN or ITIN or name mismatch or not available with IRS or SSN dept. I called IRS and they are not able to find my data in their database. They asked me to wait for 8 weeks. Every IRS representative answers differently. If first time status was return received and return in process. I am not sure why they are not able to find my data in their system. Please help me. is any one has gone through such situation? Reply
Lisa, I filed with turbo tax and received the accepted email on Feb 6. It has been 6 weeks. No refund. I checked the wmr website, it says “being processed. I called the numbers you gave on others emails, and I get an automated speaker that tells me the same thing “being processed”. I called every number Ive seen on this website, and it all gets referred back to an automated voice. Whats going on ? I can’t get a live rep. to get answers. Tamara Reply
Shows my check was mailed out Feb 24. Do Not contact IRS before March 24 if not received yet. I have never waited this long. No check as of today, March 20. How do I make them aware? Reply
Filled and accepted with TT Jan. 31, 2015. Talked to three different IRS reps since. None of them had any answers. The last person I spoke with (10 days ago) said she was sending out a request to the errors department and that I now have to wait another four weeks before I can even call them back. I really needed this money to fix my car. It’s kinda hard to job hunt with no transportation! Has it been this long for anyone else? Reply
I filed my taxes with turbo tax on March 5. The irs ‘where’s my refund?’ site notified me stating that my paper check was mailed on March 17. How long does it take to receive a paper check that was mailed on March 17? Also, is it possible to receive the paper check on a Saturday or Sunday? Reply
I filed my return onFebruary 2 and the refund results say still being processed. How long is this going to take???? I am really getting upset that it is taking so long. I have tried to contact the IRS byt you can never talk to a live person HELP!!!! Reply
Lisa today intuit took 116 dollars from my direct deposit acount when you guys said you will charge me from my refund, i needed that money this week!!! Reply
I filed my taxes on February 7th and still have not recieved my refund. I am a single person, nothing to claim, health insurance all year, only one W2…how hard can my refund be?! The IRS website says ‘PROCESSING’ and when I call the provided number it is automated and just says the same thing. How do I speak with someone who can really give me answers?!?! Reply
I filed my taxes on February 28th and still no refund.I went on the website to check and not able to get information. I called the same response. What is taking so long? Reply
so i filed on feb.2 and still says processing on wheres my refund. two weeks ago i completed my id verification. Is there a number i can call? This refund was suppost to help pay for my medical expenses. Reply
Lisa: It’s been over three weeks since the IRS received my tax filing, and the IRS website states if it’s been over 21 days to call. It continues to state “Your tax return is still being processed.” The IRS website states if it’s been over 21 days to call. The IRS phone number to which you referred, (800)829-1040, is only a recording and simply mirrors the IRS2GO data, and I am unable to get through to a live agent to check on my status and why it has been delayed. Could the delay be the result of the fewer number of IRS personnel this year? My tax return is not high risk, the return amount is low – and I’ve never had any delays like this in my returns/refunds in prior years. Reply
I got my federal income tax deposited to my bank today but not my state if I was getting back from state why didn’t it go all together with my federal also when I filed them at the same time? Do this come separately? Because when u check the status of ur return it only shows the status of ur federal refund not ur state Reply
Filed Feb 2 and still processing is what government website says. This is ridiculous! Never had to wait so long. Does it help to call or is it a waste of my time? When do they start to pay me interest on my money? Not sure if going to use turbo tax again. Very disappointed! Reply
Hi Shawn, Since it has been beyond 21 business days you can call the IRS to check status of your tax refund (800)829-1040. Try and call when they open at 7 am. Thank you, Lisa Greene-Lewis Reply
I’m also experiencing a late return, I sent mines on February 6th and it says it’s being processed. When I call the 800 829-1040 I can’t get a human on the phone. I even got my state before my Federal, that’s never happened before.
I filed 2/6 and I’m still in processing too. When I call the automated system just tells me they are too busy to deal with this topic and hangs up. Is this normal? 7am in what time zone? I’m very frustrated right now. I also have never had to wait this long either.
That number is no help. U never talk to any one and it just tells u the same ting the web does. I tryed several time my income tax was acceped on feb 17 and i still dont have mine. I will never use turbo tax again.
@Lisa turbotax it says i should receive my refund within 3weeks from this mail date 3/16 when should i have my refund
I Filed Fed 3 thru Turbo its March 19 &still have not received my taxes or a status. I have never had to wait this long. But this will be a first & last time ever working through Turbo Tax Reply
Same here – I filed February 4th and still no return…..Is it just me? Or is there a reason that they are REALLY slow this year? If I was late paying my taxes there would be interest and penalties…. Reply
It’s not Turbo tax! I used Taxact and submitted/accepted on Jan 23! I’m still waiting. I have called several times. They say it was picked for review and it would take 6-8 weeks. Next week will me 8 weeks from the date they picked it for review. I’m so mad! It’s the IRS, not the tax filing sites. Reply
My taxes were filed and accepted on Feb 2, I started off the WMR bars and then the disappeared after a couple days. I called and spoke with someone and they knew nothing. I waited 21 days and called and the lady told me that perhaps I was victim of identity theft. I told her I never heard of that. She then said to allow up to 7-10 business days. I did that. I called back spoke with someone else and they said wait 6-8 weeks. I called back a week later and they said the same thing. I then got online to order my transcript and it said unable to process and listed a number to call which was for identity theft. I spoke with a gentleman that cleared everything up for me was able to tell me why and what the hold up was. He also noted the account about everything I have been told. He told me that the case had been closed on March 6th for investigation. And that my refund should be to me no later then May 9th. Woozzeerrss! Well there is a God! I checked WMR and it gave me a refund date of March 18th. I called SBBT to check and the IRS has made the deposit. Moral to the story….call and keep calling take ever avenue because not all reps that work for the IRS know exactly what their doing. Hopefully you will get a vet like I did. GOOD LUCK EVERYONE! Hope not see you here next yr! Reply
Wow you were very lucky congrats too you though I been going thru sum thangs too still waiting its been since 01/13/2015 when I filed got accepted 01/24/2015 got ddd for 2/11/2015 it was frozen due too error and I had to do a verification I completed it now it’s been 3 weeks now two days as of now I called today they finally said we gone release your refund u should receive it in 3 weeks? I’m like why so long SMH but at least they gonna release my funds I hope lol Reply
What number and options do you use to SPEAK TO A PERSON?? I just keep getting automated! Any help is appreciated! Reply
This is so weird but the exact same thing happened to me. I tried to get a transcript of my taxes and it told me to call the fraud hotline also. I called but the wait time was so high the automated voice told me to call back another time and disconnected me. I’m going to have to call back tomorrow, hopefully my issue gets resolved. Reply
I FILED MY TAxes electronically and i had the bars for a week then it swithced over to a no info found we recieved your mailed tax return allow 4 weeks for info and call this 800# ext 362 with ref code 9001 which i been calling for 3 weeks and can’tget through AT ALL I called tax payer advocate who looked me up and suggested i do the idverify website I did it i then called id theft dept who did say my identity needed to be verified I told her i did she said good she saw no other info needed from me to just wait patiently for 6-8 weeks.She said this happened becase i havent recieved my 2013 refund yet I told her i am still waiting on that refund to be processed…SMH I hope i get one this year! Reply
I filed in early January and im dealing with the exact same thing for the exact same reason also filing with turbotax doesnt help because most cases of fraud came from their services but everytime i call the IRS they say its going to be 3-4 weeks later I only filed a student tuition loan also which has to be manually reviewed because of the extreme high amount of fraud on my type of forms. The worst part about it was the Idverify and how detailed the questions are about your life they asked what my payment for a auto loan was that i had over 4 years ago, how the hell am i supposed to remember that kind of stuff? When ive financed over 6 different cars in my life. The IRS is out to screw all US citizens I unfortunately relied on my return to help me pay for my monthly tuition in college i understand it can take over 21 days but why 10-12 weeks on a Efile? I should have been smarter and filed paper instead of being ripped off by turbotax guess im just another slave to the United States Government Reply
Hi Max, Sorry about your refund delay. The IRS is verifying identities industry wide and it doesn’t have anything to do with your tax prep method which is why they made this announcement this week that may help you http://www.irs.gov/uac/Newsroom/Taxpayers-Receiving-Identity-Verification-Letter-Should-Use-IDVerifyirsgov Thank you, Lisa Greene-Lewis
Hello I am ebony my reason for contact you is cuz my taxes paper work was received on March 6 2015 and I need to know what is t e delay on me knowing what going on with my refund and they got all the information they need… so am I going to be getting my check??? Thank you hope to hear something back soon as possible….
Lisa, I finally got a “Refund Approved” from the IRS. They say my direct deposit will be sent to my bank by March 18th. Does this mean that Turbotax will make sure the deposit is in my bank by that time too? How long does it take for Turbotax to take their fee’s out before I get the rest of my money? Kelly By the way, for everyone else, I put in my return and it was accepted on February 13th. The IRS said that the same day a lot of other people put theirs in and their system crashed. I called Monday March 9th and the person at the IRS said if there isn’t an update by Friday March 13th to call back. I called back last Friday March 13th and the IRS said there was a deposit date of March 18th. “Where’s my Refund” didn’t update with this date until Saturday March 14th. I’m still hoping it comes through by tomorrow or Wednesday. Reply
Hi Kelly, Thank you for giving your helpful update. Regarding your refund, the IRS sends your tax refund to SBBT bank for the fees to be taken out and then SBBT bank sends your refund to your bank. Here is more information regarding the process with SBBT bank https://ttlc.intuit.com/questions/2102691 Thank you, Lisa Greene-Lewis Reply
I have been very pleased with the Turbo Tax process, although definitely a learning one. I regret that I was unable to complete the survey, (likely due to something on my part. Thank you Reply
My taxes were payed for feb8 an accepted Feb 9 estimated arrival date march4th still haven’t received an email or anything from TurboTax please contact me I’d sure like to know if there is a problem or anything I’m unemployed ATM still and concerned just wanna know what’s wrong an where it is an when will I be receiving it thanks so much I’m patiently waiting for your answer please contact me thanks Reply
Hi Kevin, You would need to call the IRS since they are approving and issuing your tax refund. You can call them to check status since it has been more than 21 days since you filed (800)829-1040. Try and call as soon as they open at 7 am. Thank you, Lisa Greene-Lewis Reply
Hi Lisa, that number 800 829 1040 only gives you a recorded message about the status of your refund and doesn’t let you speak to a rep.
Same here. Looking around it seems it happened in 2013 too. This is my last time w/them….calling is pointless. They ask for your information on the recording and give u the same answer that it’s processing.
If has been 21 days since my taxes we accepted and it says it’s still being processed and I will get a deposit date when avalible. I tried calling and I can’t get through to any one.
I filed my taxes on the 22nd of January and still have yet to receive my tax refund. I called the irs and they placed it under review. I thought turbo tax double checks? Anyways now turbotax says there going to charge my account the fee because they have not received word of my refund, uh nono, if I have to wait you do to. Reply
THIS IS MY 2ND YEAR TO FILE MY TAXES WITH TURBO AND LAST YEAR IT TOOK ME 5 MONTH TO GET MY TAXES BACK AND I DONT KNOW HOW MANY HOURS ON PHONE WITH THE IRS AND HERE WE GO AGAIN WAITING ON MY RETURN NEVER AGAIN AND I WILL NEVER RECOMMEND TURBO TO ANYONE THANK YOU DIANA WITT Reply
I have just been approved for my refund after several weeks. Now thats it’s approved its saying mailed but I signed up for direct deposit is this right (this is my only tax process) Reply
I filed electronically on the 2nd of February and waited until March 11th to call – I called 2 days in row – First day spoke to a women who was investigating and we got disconnected! so I took the challenge and called the next day and got an answer – I was told that there was some financial issue going on and that from the 28th of Feb – I had to wait 6-8 weeks to get a refund. so if its truly 8 weeks that will be the end of April or first week of May. I wish they could have updated me – I have no choice but to wait but at least I know its there and being processed! I understand the cost of postage for millions but sending out an electronic email is free. At this rate I could have saved 60(+) dollars and filed by paper! I have not benefited by filing electronically this year! Reply
we filed jan. 31st and have contacted the IRS numerous times! they’re not showing any offsets or audits. they just said it’s taking longer to process and nothing they can do about it. it’s the middle of march!!!! turbo tax is a joke this year!!! never again!!! Reply
Why would TurboTax be a joke when it is actually the IRS that is slowing down everyone’s tax returns? They chose to put my refund in hiatus because I was flagged for “Identity theft”. What a joke! It ended up taking me 6 weeks to get my return that I usually get in 10 days. I’ve been filing with TurboTax for 12 years and all of a sudden they think someone stole my identity? I think this was just a ploy by the IRS to slow down paying tax returns. Period. TurboTax had nothing to do with this Reply
i filed on the 12th of february and had an estimated date of march 5th being the latest. turbo tax said it was approved and that date was on the irs website. but now it shows processing and no available date. i did file for direct deposit, figuring my wait would be less time. or the fact that the number they provide you doesn’t have a person. any clue how to see whats going on Reply
I filed my taxes on February 21, 2015. It has stayed in processing the entire time. What could be going on? I called the treasury and they did not have any record of any offsets. What in the world is going on?!?!?!?! I ALWAYS get my return in about 2 weeks. Reply
I filed thru turn tax Jan 30 approved the 31st called irs after 21 days and been in processing mode since, now today I called and was told it is being held in the processing debt and they may or may not need anything from me but now told 6 to 8 weeks from the 21 day mark which was Feb 20, so now looking at April 17, this is crazy Reply
We filed the 28 accepted 29 and here it is March 11 and no dang refund oh still processing we’ll take your time cause in April the irs will be paying my butt intrest on my taxes and next year they can bet their butt that I won’t file until the very very last day that way it holds them up like they have held me up piece of crap government Reply
I have not received my refund and my status still shows processing, even though my electronically filed return was accepted. It has been 6 weeks since I filed on 1/25. There is no phone number I can find where I can speak to someone directly to find out my status but I see from these comments that I should call after 21 days. Please help. Reply
I dont understand the irs number i called and turbo tax says they dont see any problems but i still have not recieved my refund and its still processing since feb.15th when will i recieve my taxes and whats going on Reply
Taxes were efiled and accepted on Feb 11, 2015. On Where’s My Refund, it states “still processing.” It has been longer than 21 days, what number do I need to call? The numbers that I have found on the site, give me the same info as Where’s My Refund does. I did have to answer questions/quiz just today 3/10/15 for my state refund. Reply
This year tax season is the biggest joke ever!!!! Waiting …waiting….waiting!!!! The verification was a joke! You tell me you ask me 4 questions to verify who i am and then you will finish my taxes???? Thats after you already had them for 4 weeks which i was not notified i needed to call …i just called to see what the hold up was! Why was none of this explained to anyone this year???? I didnt do anything different this year then i have in the past 13 yrs! Reply
I just call again because I call the first time 17th of Feb did the ID verification thing and was told it would be April 4th when I would get the check but after a week still didn’t get any different message from WMR so call back to see if I should even Keep checking it was told yes once they finish processing my check it will show to give it two wk then check it again if nothing wait another two weeks so did that and today was told that they didn’t send my refund back for processing until Feb 24th and now it will be April 24th before i get my refund what is this to crazy Reply
It has been 2 freaking months and still no tax refund!! At first I was lead to believe my refund was being held up by my ch 7 bankruptcy. I called by Feb 13th and the IRS stated my documents would be mailed or top the Trustee within 30 days. Lies! It took 5 additional calls to them to find out my paperwork never got signed by a Manager so nothing was ever sent out. Then a week later they didn’t even have the correct trustee’s info despite me telling them tree original Trustee passed away. so because of that I have to wait another 30 days!??? I filed Jan 23rd!!! It’s not necessarily turbo tax, it’s the IRS!!!! Reply
I’m in the same boat did that verify thing told me 6 weeks do will I get a check or will it do to my direct deposit or will have I have to go throw more stuff before I get my money I filed on the 24 of Jan
Hi I filed my taxes on 2-15 and and was accepted I got a estimate date of 2-16/3-8 and it still said processing so it been 22 days I called this # 800-829-0582 ext.352 and the ask me did I have to take a quiz I said yes for my state the said that had nothing to do with them she couldn’t find my 2014 taxes in the system so she asked me question on my 2013 taxes I verified all question she asked and she told me it would be six weeks or I’ll get a letter I asked her when do I count six weeks she said I was to start from 2-18 and count I think my identy verification was needed we’ll see so I’m looking at 3-26 for my six week end date I’m being very patient so hopefully I’ll get it if not sooner I’ll keep you posted on my out come … Reply
Please keep me posted I’m in the same boat but I filed on 24 Jan just received a letter to verify my id Reply
It says my refund check was mailed on March 6. So how long does it take to get to my box? I live in Texas . Don’t want to be the crazy lady checking her box like crazy Reply
I filed my taxes on Feb 17..the IRS approved it on the 25th..Santa Barbra bank(turbo tax) sent a paper check out on the 26th..it is now March 8th..how long does a paper check take??..the lady said 5-7 business days.?? Where’s my money??..I will probably Neva use turbo tax ever again..this is ridiculous Reply
I filed on 1/26/2015 and have not received anything. When I check on where’s my refund it says no information available. How do I know that they received my filing? And what should I do now? Please help. Reply
Hi Shelby, Since it’s been over 21 days the IRS can look up your information and let you know the status of your tax return. Thank you, Lisa Greene-Lewis Reply
Need serious help. If I filed for hardship how long would it take for me to get my refund …. I have waited 8weeks after the 21 days and still nothing..
I truly believe all of refunds are being held up on purpose, not sure why. I kinda think about it but want say. Obama Care is a total nightmare, so they are taking their time, because they can. Now 4-15 will be here shortly, we cannot use an excuse about paying them, but they can jack us around ……there is no help for the little people, but everyone else can treat us like criminal and we have no one to defend us……go figure Reply
I filed my taxes on February 8th, they were accepted the next day. I chose direct deposit. It’s been a month and I recieved nothing, turbo tax says both were accepted but the IRS site that I check daily still says “processing”, what do I do? Did I do something wrong that it has taken so long. My sister filed the same day and recieved her refund 3 days later. Reply
Susan, I also filed mine on February 8th and have not received my refund. I FINALLY got through to a person at the IRS and they said mine was flagged for additional review and it would take 6-8 weeks rather than 21 days but they couldn’t tell me why it was flagged. So they said if I haven’t received my refund or a letter from them by April 13th then I could call again. I have no idea why it is taking so long. Just wanted to let you know that you’re not the only one stuck in this boat! I’ll keep you updated. Reply
I filed on the 9th of February and still have the “still processing” showing on my status. Have you gotten anything yet or spoken to anyone to explain the delay? Reply
Mine is saying the exact same thing and I filed on Feb 6th! I already received my state taxes. This is annoying how long its taking! Reply
I filed my taxes same day 2/8 on turbo tax and still haven’t received my refund either. I get the same message of “still processing”. this is ridiculous. .. Reply
Are you still waiting? I filed on the 7th and they are still processing? No letter, no additional info needed. Just still processing… Reply
Well, where to start? I did my taxes with Turbo Tax this year, first year, only year, never again. It may be just a big coincidence, but I’m not doing it again next year. Been a 10-12 year HR Block filer, never had a problem, received my return promptly, no worries. This year, HA! Another story. DId my taxes online, for free, as I only have 1 W2 and no debts. Filed the 21st, was accepted the 21st of January. Time goes by, time goes by, nothing, nothing, still processing, whhoooops, 30th of January my bars disappear. Hmmm, okay, wait, wait, skip to the 11th of February (my 21 day mark) call in, to no avail. Call repeatedly over the next week, no one live will talk to me. Finally on February 20th, I get through to a rep who tells me that it has been flagged, but not for identity theft, but, because I moved, and I have to verify who I am, in order for it to be processed. Okay, I verified some info with her, she then advised me that she would “shoot” this right on over to get it processed immediately. I thanked her, and hung up. About a week goes by, so, roughly the 27th or 28th, I receive a letter in the mail from the Identity Protection sanction of the IRS notifying me that if I don’t call THEM, and verify my identity that nothing can be processed. Now, being the person I am, I did have my doubts as to whether the first lady I spoke with actually did anything, so, I called into the number, and sure enough, nothing was processed, nothing was “SHOT” over anywhere, and this lady tells me that a regular representative cannot collect this info, that she should have forwarded the call to their center. Okay. So, I give her my info, and, she verifies who I am, and states she will sent this “right over” to be processed immediately. Actually, she put me on hold to do this. She then comes back, and states that it may take 6-8 weeks from that day to process. Well, I laughed, because, by this point, anything that happens is just laughable. Now, up to today, the 8th of March. My bars are not back on WMR, it still says processing, but I am now able to order my 2014 Transcripts. I have a cycle date of 20150905 but I do have a 507 code for additional info, blah, blah, blah. Will I see my refund anytime soon? Reply
Oh wow. Sorry to tell you but the cycle date 20150905 is when you will receive your tax return just turn it around, so by 05/09/2015. Hopefully you get it before then. Reply
I was wondering if it was just Turbo tax people or if HR Block had issues too? But everyone I asked that used HR isn’t having problems…..
If I received half my refund then a cp24 letter Saudi my adjusted refund us 5424.00 and I gonna receive that or is that the amount I already received Reply
Trying to figure estimated taxes for 2015, just retired last yr. age 63, wife 64. converted $60000. from IRA to Roth IRA, interest $280, dividends $14330. capital gains $40000. pension $3838. ss# $13000. fed taxes with held $885. I have come up with amounts from $10595. to $19137, what should it be? The only deduction we have is our medical insurance $3672 a yr. The SC state is between $6100 and $7637, what amount would be right? Thank you! Reply
I filed on 1-28-15 lost my bars 2-7-15 lost bars on WMR then call IRS on 2-17-15 the rep had me verify information and said it could take up to April 4th to get my still don’t have any bar and just says that in process will let me know when finish the other rep I talk to told me to give it two week and see it they come back if not wait another two weeks I hate this never had a refund take this long anywhere I think the IRS is dragging there feet on purpose. Reply
I live in Florida. This is my 2nd year using TurboTax. It’s ironic that I filed my taxes on the 8th of February. Last year I received my taxes on the 18th No issues, but this year just like everyone when I check the status of my return it’s ” Still in Processing”. So I called 1-800-829-0582 Ex.352 and was told that because I live in Florida, it’s going to be another 6-9 weeks from March 4. Which is Crazy. Can Turbo Tax Help Me Understand This, CAUSE A couple of friends/family filed after me and Already Received theirs back. And they live in Florida too. Reply
well a lot of the fake tax refund were in Flordia last year and if your find had the refund mail or going to a checking account and you send it to a liquid or prepaid card they are checking them very careful. Reply
I filed my tax through a preparer since Jan 26..I received a letter from the IRS saying my return was under review..I recieved my state taxes 2 wks ago but my federal taxes are still saying “processing.” Is there a number that I can call that I can speak to an actual person so I can know just what exactly they are still reviewing. Reply
How long after you filed your taxes did you receive a letter from the IRS? I ask because I filed mine through TT on February 8th and was accepted the same day, but still no return. Reply
I filed my taxes 2/9/2015 and it still says proscessing and it March 6, 2015. What is taking so long? Reply
If my refund was mailed on March 5, 2015. How long will it take for me to recieve it in the mail ? Reply
It could take several month; perhaps in November or December! This year IRS is going crazy with the tax returns. Reply
I did my taxes February 1 and I have not heard nothing back yet. Can you please me whats going with my taxes Reply
I haven’t gotten my state return it s been one month already and I amended more tax money I haven’t seen a penny yet except for my federal money which I got 2 days after I submitted my form Reply
I filed my tax return on January 21 I was suppose to receive it on February 4 but they said it was denied by my bank. Now I called the irs they sent me to identify my self on line it didnt work out then the computer said I have to call now when I’m calling the computer is telling me to try calling another business day what do I do Reply
I filled my taxes on January 28,2015. I started checking the WMR website around Febuary 5,2015 and I had the bar showing that my refund was “recieved”. When I went back to the website on the 10th of Febuary, My bar was gone and it showed a message that my refund was still being processed and they would contact me with a refund date. I contacted te IRS on 02/18/2015, My 21 day mark and they told me they didnt see an issue with my refund and it had been accepted. They adv they would submitt it up for review and could take up to 6 weeks for me to get my refund and if I had not recieved it to call back. What would be the cause of this issue ? Reply
Last year my taxes were taken by the IRS due to student loans…i filed this year and it says they’ve been approved…is it guaranteed I’ll be receiving them since i started paying on my student loans? Reply
Its been a month since we had our return e filed. I called the irs trying to figure our why because my husbands off work from having surgery. She tried to explain to me there was an error in processing and it has to do with my name. She said it could be anything where there was a typo or it just didn’t fit on the line does that make any sense? Now it will be another 6 to 8 weeks does it normally take that long? Reply
My husband filed his taxes on January 16th 2015. IRS says it is still being processed and it is going on 8 weeks. What can I do? Calling the IRS does not help they cannot tell us anything. He has never had problems with his taxes before, we will be homeless in a matter of days because of IRS. Reply
I did my taxes on Feb 5th. Called the number and they are still being processed. I did not do an defile but mailed everything in. Suppose to be deposited in my account. March 9th will be 21 days (not counting weekends). I’ve always used HNRblock until this year. I think I made the wrong decision by using turbo tax. Uhhh”! Reply
I spoke with a live person whew my refund was pulled for review on 2-19 I filed 1-29 do irs..rep told me to expect a refund 6-8 weeks from 2-19 which will be around 4-15 Wow! Hope this was useful ….. Reply
Turbo Tax said to expect my refund Feb. 4-24th, I still haven’t received my taxes! Wth is going on with my money? WMR is still showing BEING PROCESSED;A REFUND DATE WILL BE AVAILABLE WHEN AVAILABLE…I can’t get thru to the IRS!!! I’ve been patiently waiting for an answer and I get NOTHING!! Reply
So I called the IRS and after reaching someone was told that TurboTax might say that it was accepted/received on February 6 (so did the IRS website mind you) but “they” at the IRS didn’t actually get my E-FILE until the 16th of March and to call back after 21 days from the 16th. What a tactic they are pulling or Turbo Tax messed up or BOTH!! Reply
So I just left the local IRS office. And interestingly enough I was just told that TURBO TAX HAS HAD MY MONEY SINCE LAST THURSDAY!!!! I am beyond mad about this!!!!!!!!! This is absolutely unacceptable!!!!! Reply
Hi Stephanie, TurboTax does not get your money. If you did refund transfer your tax refund will go to SBBT bank for them to distribute. Hope that clears things up. Thank you, Lisa Greene-Lewis Reply
So I have same problem as everyone else, I filed Feb 1st and got that prepaid card but no money!!!!! So now I got a letter saying they didn’t know if it was me and they want to check my credit report to verify I’m me?????????? What the heck is going on with that? Now it says it could take another 6 weeks to verify it’s me???? Can someone please explain this to me???? Reply
Filed my taxes through turbo tax on February 11, 2015. Both state & federal were accepted that day. Federal was approved on the 19th, and stated that DD would be on the 3rd of March. 3rd of March rolls around, no money deposited. Check the federal website, which states to check the direct deposit information to make sure it was correct as well as checking with my bank. I did both of those things, the direct deposit information was in fact correct (and the same information I have used for the last 15 years, NO CHANGES), called my bank and no DD had been made nor had ANY HCA DD been attempted to be made in that amount from the IRS. So I am not sure if this is the IRS attempt at floating tax payers monies or an error on part on turbo tax. I do not understand how for 15 years I can have the EXACT SAME BANK INFO and it be direct deposited with out any issues, and now there are issues. I am more than a little mad that you can not get ahold of anyone, and find it more that interesting that the only things the IRS tells you to do is to check issues on your end (ie check direct deposit info, and check with bank), but there is no way to check them. Because this is OBVIOUSLY someone else’s mistake and not ours. However, we are having to spend the COUNTLESS hours and time trying to figure it out. And finding out nothing! I am certainly interested in using H.R. Block next year, if they truly guarantee your refund back in the days they state. Because at this point, I am not seeing what Turbo Tax is doing to help. I certainly hope this doesn’t come out that this is yet another one of their issues that they are having. Or I am out, and I have been a loyal customer for the 15 years I have been filing taxes. It is very frustrating to pay over 85K in federal taxes alone, and to not even be able to get a very SMALL portion back that is owed to you and is MINE to begin with, all because of someone ELSE MISTAKES. It would be one thing if it was my own mistake. I am sick of everyone else trying to keep MY MONEY!!!! Reply
I filed taxes Feb 10 and it says its still being processed its been saying that for an entire week now! I haven’t received a letter I don’t owe any money and it has never taken this long can you tell me why this is happening? Reply
I received an email from turbo tax stating I owe $71 bc I chose to let them take it from my refund granted turbo tax said the refund amount was $9332. Now the email states my refund is insufficient to cover it. I filed January 30th where’s my refund has said processing for a month. I’ve recieced nothing from the IRS I’ve called them and they said they needed to verify my information. Did that and they said allow 6-8 weeks. However why is turbo tax saying the refund is insufficient?!? I do not owe any debut of $9000 that’s for sure. Reply
I filed my taxes on 2/01/2015 and it was accepted now all its says is being processed. By the way I did them by turbo-tax Reply
I filed my tax return on January 30th, 2 days before my finance. He received his 2 days later, and I didn’t and still haven’t. Here we are March 3rd, and I still haven’t received any of my money! That’s 4 weeks. We filed the same exact way, the only difference is I have a very small donation to a local store. I cannot believe that a measly hundred dollar donation has held me back from my money! I guess I should never donate again! RIDICULOUS Reply
My Refund was confirmed and accepted on Feb. 2nd and I was given then timeline that I would receive it by Feb 23rd. Everytime I check, it says that it’s still being processed and I can’t actually speak to anyone to find out if there was an error or if there was information that is needed for me to get my refund. I have it being direct deposited into my same account from last year. Also, I moved last week so If they end up sending it by mail for whatever reason, it will go to my last address and i won’t receive it. Can you please let me know what is happening and if I can actually talk to a human being instead of an automated line that only tells me “its still being processed” Reply
I did my taxes through turbo tax for the first time. The refund was to go to Mr bank. I’ve been waiting 33 days and it still says being processed. Did the it’s really get my taxes??? Maybe I did something wrong and they didn’t get it at all… what is going on??? Reply
I filed my taxes 1/20/15 and they were accepted 1/21/15. My bars disappeared about 2 weeks later. I called and they told me to call back after 21 days in which I did. I finally got a letter saying i was under review(randomly picked for whatever reason). Says I don’t have to send any information I should get my refund by 4/9/15 or they will send another letter if anything else is needed. I did speak with IRS yesterday and they have no new information. I’m basically playing the waiting game. This sucks so bad! How can you just hold on to my money. I had everything needed and correct! Does it take this long to review?! Reply
I received a letter stating that I was under reveiw. It also said that I should reveive my refundir another letter by April 9th. Will it really take that long? I filed & was accepted on Jan 20. The date in the letter is Feb 23, but I received it a couple days before that. Reply
Here it is hot off the press. The IRS is randomly selecting us to confirm identity. If you get a letter from the IRS Ltr 5071c they are just verifying this is your return. You will have to answer some questions based off a soft copy of your credit report. When you pass they will update your file. It can still take up to 6 weeks to receive your refund. If you e filed with your pay status direct deposit it will still be paid out the way you requested when filing. The good news is they are trying to protect from identity theft. The other news is you obviously didn’t get your return when anticipated. I hope this helps some of you out there. Reply
I filed my taxes with Turbo Tax on the 4th and have noticed quite a few people who did on that same day and are complaining about not getting a refund. Turbo tax is of no help. My return was accepted the same day and still haven’t received my return. Automated line said I have to wait 21 days to seek help from someone at the IRS. Is that 21 business days or regular day? Reply
I have received my tax return and I was accepted on February 6th. What should I do? It’s still saying ” still processing”. Reply
I ACCIDENTLY PUT WRONG ACCOUNT NUMBER AND MY DIRECT DEPOSIT WAS SENT BACK ON JAN 29TH TO IRS, THE “WHERES MY REFUND TOOL” SAYS THEY MAILED A PAPER CHECK ON 2/11/2015. IT IS NOW MARCH 3, 2015 AND I STILL HAVE NOT RECEIVED IT. HOW LONG DOES IT TAKE ONCE THEY CLAIM ITS BEEN MAILED? Reply
My return accepted on Feb 6 processing For a week now I called and they said error could b 30 days I went nuts they said they’ll have tax advocate investigate call back in one week maybe they could rush it hopefully they will find n fix it thanks turbo Reply
I filed income tax by turbo tax and have shown on where is my refund that my refund was accepted approved and sent out feb 20… I am concerned because I still haven’t received and wondering if my student loans can take it and I don’t know or haven’t got noticed Reply
Well… I just called and apparently my tax info was hung up in their system and fixed on Feb 23. Has to go back to being processed and it will take until March to complete. Reply
i wonder is the common denominator for people who’ve been delayed is having the affordable healthcare act ? Reply
I filed my taxes on 01/30/14, I still have not yet to receive my tax. If it says, your tax refund wil be direct deposited into your account in 21 days or call 1-800-829-4477 and did electronic flling. Please help me. thank you Reply
I did my taxes on February 16th and it still says return received for about 8 days now, what’s going on? Reply
I did my taxes on February 16th, and it’s been on return received for about 8 days. What’s going on? Reply
I filed January 21st and my refund status says it’s still processing. Me and my husband filed the same day and he got his check on February 4th, what could be the reason I haven’t received mine yet Reply
I filed on February 4th, so did my significant other. Both of us were told between Feb 4th and Feb 25th for our return which is direct deposited. Still no return and it is March 2nd. I tried to contact the IRS and all I get is the automated system. And it just says its being processed. Never had any prior issues. Is there any number I can call to speak with a representative? Reply
I filed my taxes with Turbotax on Jan 21st and received the federal refund shortly after. The Connecticut refund is still “Under review”. When I call the state office, they say it is under review and leave no further comment. How can I follow up? Thanks, Saeid Reply
I have not receive my refund and I file mine on the 01/20/2015 when I check where is my refund it’s still saying processing. and it been saying that for about 4to 5 weeks now what’s going on somebody need to tell me something!! Reply
I e-filed my taxes the end of Jan. I have already received my federal, but have yet to receive my state taxes. Who do I contact about my MA state taxes? Thank you. Reply
Hi Lisa. My refund was accepted on February 9. It has been received by the IRS and it’s being processed. I don’t have any offsets because it was all taken out of my state taxes and I’m still due a refund from them. I also have it being directly deposited into my account. I’m due to get it on March 2 but it’s still telling me it’s being processed. What’s going on? Reply
I filled my taxes on February 6, 2015 and was accepted the same day. On the IRS website it does not provide me a refund date. It say’s it is still being processed. I am confused because I know people that filled after me and have received their refund. Reply
I filed my taxes on Jan 21, they were accepted the same day. But the IRS states they did not accepted them until Jan. 23. I still have not received my refund. I have called 3 times and spoke with 3 different people and I have gotten 3 different answers. I have also talked to a tax advocate and they couldn’t give me an answer. I am not sure what to do. Reply
Yes my wife and I both used turbotax, and we both went with direct deposit, with hers it said she put in the wrong bank information and she received a paper check, so I thought mine was going to be the same. It’s now 3 days past when I was supposed to get my refund, so I checked the IRS site and it says it was deposited on the 12. What happened?? I haven’t gotten my refund, and I’m starting to get a little angry. Can anyone please help me find out what I’m supposed to do? I’ve been waiting patiently for too long. Reply
My refund was accepted on 2/3 and still no refund. WMR says processing and as of 2/23 my transcript had nothing. I called on Feb 26 They told becuase I filed bankruptcy last year there was a delay. She said everything is good to go, it was processed on the 18th but I will get a check instead of direct deposit. The check has been printed but not sent out. I looked on my transcript last night and now I have a 840 refund issues on 2/19/15. Any idea how long it would take to get it in the mail now? Reply
I completed my taxes on your free web site on February 12, 2015. And still have not received notice from the IRS. What is happening? Reply
Hey i efiled my taxes on feb.3 it got accepted right away well today its saying still processing i recieved a letter saying it may take up to 60 days to receive my refund it needs further review whats going on Reply
How long does it take 2 b cut a check if Irs have already sent yoUr refund. …cos d guy who helped me to file my tax told he hasn’t gotten d check…,but Wen I want online 2 check it was saying my money as been refund. ..cos I filed 0n 02/14/15…n my refund was sent 02/26/15..,how long does it takes 2 get my check Reply
We filed our taxes on January 26th and was accepted on January 26th. I still have yet to receive our taxes. I called the Identity theft hot line after the system did not let me pull my transcript. We were victims in 2012 (It was a nightmare took a year to receive our refund). When I called the gentleman said we are under review and that we should receive our refund by March 20th? That is about 8 weeks since I filed. He advised me not to call back unless it has passed that time. There is still a possibility we might get it sooner, which I doubt. Is anybody else going through this? I fear that it might take longer. Please help is anybody is going through this? The where is my refund says it’s processing and we will have a refund date available etc. It shows our refund amount, status but not tax topic number. Reply
I Filed My Taxes On January 27th Its Been A Month Today & I Still Havent Recieved My Taxes Yet ( Is It Because My Identity Was Stolen Last Year) Reply
It’s been more than 3 weeks since I’ve filed electronically, and it’s stating to the effect of ‘a date will be provided when available’ on mine too. ‘rumor has it’ that there was an error involving an accounting issue between the affordable care act and IRS, which has caused delays across the board. Not to mention the typical cutting of staff down to the bare bones more and more, year after year. 🙁 I guess it will be sent when it will be sent. Reply
I myself filed Efile on the February 2nd. I received the federal less than 2 weeks, but not the state!! Reply
I’m going through the same thing. My refund was received on Jan 23rd. And it is almost March 1st and nothing. After being on hold for an hour and 45 mins the IRS couldn’t tell me anything. Its beyond ridiculous. Reply
Listen I been waiting over 35 days but my status has changed to approve just be patient if your has changed to receive and its processed you should see your bars come back within 14 days or less Reply
The same thing happened to me. I was flagged for identity theft in 2012 also, after I received my letter that year I called the IRS and gave them the info requested and within 2-3 days I had my refund. Now this year it went over 21 days and I called and talked to a real nice lady on 2/17 she told me 33,000 people that filed on 1/23/15 were flagged due to a programming error but she didn’t see anything wrong on my part with my return told me if I didn’t get it by the next week to call back. I called back on 2/25 they told me I was flagged for ID theft on 2/17!! The same day I talked to the nice very helpful lady!! They told me to call another number and answer all of the ID theft question so I called gave them all my info and she told me it would take up to 6 weeks unless something else happened!! I’m so upset what else could go wrong?? This is awful I don’t know what else to do and everything on IRS2GO and where’s my refund is still saying processing nothing has changed as of yet. I don’t understand why it would take 6 more weeks. Reply
I’m definitely going through the same thing, I found out last year I was a victim as well. Its been a month since I filed and accepted so I called just like you did and they told me the same exact thing, It’s really sad that innocent people like us have to go through so much to get what’s’ entitled to us. Its a waiting game now . Reply
This is what is happening to me. I have received my state refund but my federal Im still waiting on. Im a week past the expected date. Reply
I’m in the same position I filed January 30th revived my state February 10th the. Waited for my federal I noticed it sAid still processing after 21 days. It took me a week to get ahold of someone with a heartbeat at the IRS they said I’m also in review bc they are being extra careful this year due to fraud. Also told me it will be 6-8 weeks from February 5th the day they went into review. Pretty ridiculous. I won’t have mine until April if then. Reply
I filed my return on January 29th and was accepted within an hour, however, as of today I still have not received my refund and that same message is still showing on WMR. I spoke to someone at the IRS today, and i have to say that we really need more like her. She placed me on hold and checked on me every so often to make sure i knew she was looking into it. She came back and said that my return was in the error’s resolution department and my refund was in limbo and she didn’t understand what was the holdup since returns need to be out of error resolution within a specified time. She said she was going to research my account with her manager and get back with me before she left for the day at 2:30. I made it clear that my child needed to complete their FAFSA and that i could really use my refund. I received a call at 1 PM and she informed me that there was an issue with identity theft and that someone had coded it wrong and that was the reason why my return had not moved forward, or no notification sent. She said everything looked good and she was submitting a request confirming my identity and asking that the refund be released immediately. She stated that it usually takes 30 days from the date the request is made, but was going to expedite it due to my child’s financial aid and therefore it may only take about two weeks. I guess I’ll find out in a few weeks how knowledgeable she really is…:-) Reply
Im in the same situation. sucks. got a letter from intuit stating my account was hacked at the end of january. i filed on feb 3rd. i still have no refund yet. i called the id theft dept. and was told my taxes were under review and they sent me a letter which i have yet to receive. its been 2 weeks. so ya, a month has passed, its still under review, iv heard nothing from da irs. very annoying Reply
I’m experiencing this. I filed on February 6 and now there is no information on the IRS site at all except it is being reviewed/processed. It use to say it was received but now just some random message and on Turbo Tax it said 92 % had received their refund that sent it when I did…!!! I can’t even find a number to call the IRS! Reply
I am going through the same thing! I tried to get my transcript and it had me call a number in which the guy told me it could take up to 8 weeks to receive my refund. He also told me not to call back until around the 20th of March and also said that it was pulled for “review”. I have never had a problem before. I guess we were just randomly picked? I am going crazy waiting for it!! Lol Reply
i filed about the same time and have yet to see any change in my status. i use the irs2go app and check every morning. I dont see the point in saying “you should see your refund in 21 days, let us know if you dont” and then come to find out you are just told to wait longer?! so frustrating as other people i know that used other tax services AFTER i filed have already got theirs deposited. Reply
Yes you are not alone I filled mine on the the 26th of January 2015 still haven’t received them. The irs is telling me the same exact thing. Reply
Having the same problem. Filed ours on the 30th still just says processing. Husband called and all they would tell him is that it can take up to 6-8 weeks, but that we will probably see it shortly. That was on February 22nd. Still nothing. Reply
Hi Sonya, I feel your pain! Please, what is the number you called? Because it seems to be very hard to get a hold of a real person in this government! I am going through it too. Thank you, Falcon Reply
I am going through the same thing with my mom’s taxes. Her taxes were filed on 2/13/15 and was accepted with no problem by the IRS…..state tax was received but federal is still being held up with out any explanation. I tried to speak with some one from the IRS but I can’t seem to get a hold of anyone to give me any answers. When I check wheres my refund it just gives me the status of still processing but no other info. This is frustrating! Reply
I canceled my appointment for AARP to do my taxes on Feb 10, 2015 and did them via Turbo Tax on Feb 6, 2015. The person who got my canceled AARP appointment has already received her refund. BOY DID I MAKE A MISTAKE — NEVER USE TURBO TAX AGAIN. I’m getting the same response that you are – it is being processed. By the way, mine was a 1040EZ, how complicated can that be. Reply
I’m going through the same thing. I filed mine the first day you can and still haven’t received mine. I called they said I was potential identity theft victim so they are looking at mine closer and I should receive it in 8 weeks. When I check the status it still says the same still being processed. Reply
I filed for my taxes feb they told my i had to redo my taxes because someone clamed my son and stolen his identity so i had to send it by mail i filled charges its under investigation but i haven’t gotten any mail its been 4 weeks and i haven’t heard from Irs i was advise to call Irs and let them know but all im getting is to email them and or send a letter to report fraud will i get my refund i dont know whats going on Reply
I’m in the EXACT same position. Today is the end of 6 weeks. I was a victim in 2012 also. I hate it because I feel like I’m the one being punished because someone tried to steal my income tax. Reply
Yes, I called again because 2 weeks passed since my last conversation with a live person. This time the lady was extremely helpful. She told me that the refund went into what is called “manual review”. Our refund was flagged for review because we were victims before. They do hold and process the refunds between 6-8 weeks from file date. She said I should receive my refund around the 26th. Beware I also received a scam email from Turbo tax asking me to pay my fee up front. I chose to deduct it from my federal refund. The lady told me not to pay it because once the refund is processed turbo tax will be paid as the prepare/software. I don’t know how true this is but I decided to wait and not pay it. I am crossing my fingers for March 26th or sooner, if not I will call IRS again on March 27th! That will be 8 weeks exactly and I am growing tired of waiting.
I been on the phone all day trying to get some one on the phone, I feel like pulling my hair out.its been 27 days still not shit.
I am going through a similar thing. Sent my taxes in feb 4th and still nothing…. I cant even reach anyone at the IRS due to call volume being so high! I keep getting disconnected! Reply
I sent mine on Feb 4th too and the only refund I have received is CT. Still waiting for NY and MA and FEDERAL. It’s so aggravating!
SAME here, I filed February 4th and mine says it’s still process. I called a few days ago and was told mines has a damn delay because of residency issues and it might take 6-8 weeks from February 17th, which I don’t see why that date has any significance any who best of luck to you all in the same boat as me! Reply
I’m in the same boat as you, I filled on 1/27 and accepted on the 1/29 till this day it still says “processing a refund date will be provided when available”. A couple weeks ago a representative from the irs said I had to wait about 6-8 weeks from the first week of feb. And should receive my refund between. 3/19 -4/3 and that it might be sooner .. this is so fustrating!!!! Please give me any updates.. Reply
If they said they sent my refund by mail February 26 how long will it take to get it in cincinnati Reply
Marquita- Mine said it was mailed on Feb 11th AND I STILL HAVE NOT RECEIVED! Today is March 6th…. It says on “where’s my Refund” that I can’t call the IRS until March 11 to do a trace… That is next Weds…. Have you still not received yours in the mail? Reply
Did u receive your check yet??…and how did they trace it..cause they told me they have no tracking # on it…please let me kno what they did for you?
I was suppose to receive my tax return on Feb 25th. I have not yet to received, It states that I have to wait until March the 2nd before I can call them. I have never had this happen that when its say that it will be deposited and not be there on that date. Now my mom filed her taxes and they were deposited into my account could this be a reason i did not get them? also I was reviewing my transcript and at first about a week account my refund was approved and than today I reviewed them again and it states refund canceled any reason why or what this means. Please help thank you in advanced. Reply
Hi Lisa, If your refund was cancelled it may be due to a refund offset due to outstanding student loans, child support, outstanding tax debts. You will receive a notice if your refund was offset or you can call the Us Treasury to see if it was offset. Thank you, Lisa Greene-Lewis Reply
Hey my name is christine I have a question just curious. My federal refund has been received I been waiting for almost a month and just yesterday it has been approved.once a refund has been approved and ready to be deposited can there be an offset after?
I filed through turbo tax on Jan 30th accepted on Jan 31, called irs and was told they did not receive my refund reguest until Feb 20th, how is that possible when for the last 3 weeks it has said processing with generic code 152, this is crazy…
If I earned this money, and I basically loaned it to the government for a period of time, then why are they taking sooo long to give me back MY MONEY! I cannot believe this is such a long debate over what is never been there’s to begin with. This is my refund money not yours, government. Stop holding people’s hard earned money, because you need it a little bit longer, and give us our money now! It was never yours to decide upon!
Y is it sayin accepted on feb 11 and a dd of march 5 on the app yall have but the lady who did my taxes for me says its still processing and on the irs where is my refund tool says it cant give me any info to wait at least 21 days check again i have still nothing..
Hi, Here is the Treasury Offset number and more information http://www.fms.treas.gov/faq/offsets_tax.html Thank you, Lisa Greene-Lewis
I have received my federal return but haven’t received my state. In the state site it says ‘processed but no refund is due’. What does that mean when I was expecting a refund?
I filed On the 11th of February and it got accepted same day..do I go by just weekdays for the 21 days or do I count weekends as well? It says I shouldn’t get it any later than March 5th..if this is true shouldnt it be showing approved already? Reply
Hello Claudia, You should only count business days (Monday – Friday). If you have not received your refund by March 5th you may want to give them a call. Reply
I did mine the same day got the same date and still nothing thats the turbo tax tax refund app i cant pull nothing up with irs says cant give me any info at this time and turbo tax has accepted on there site so y is it still processing.. Reply
I will never use turbo tax again!! I usually use h R block and get my return within 10 days. Filed and had my return accepted 2/4/15 by turbotax. Called irs since the site still says processing.. Now they are telling me an additional 6-8 weeks for my return! Reply
I filed my return o. Fe 5 th. I called them, a d they are givi g me the same time frame. 6 /8 weeks from feb. 19th. Ughhhhhhh Reply
Unfortunately it is not TurboTax’s fault, the IRS has been doing this to a lot of people this year for some reason. I am going through the same thing. The IRS is randomly pulling returns out for review. I am going crazy waiting for it! They said it could take up to 8 weeks!! Reply
If it says on track my refund it was sent to my account on feb25 but it’s still not in there does that mean it went to HR block for them to take out there fee for doing my taxes first and if it goes to them first how long intill they direct it back to your account and can it be done on weekends or do they only redirect it to your account on weekdays? Reply
Ok I did my taxes and they were accepted but I gave the wrong number for my account from the bank so now it saids they send a check how long does it takes for the check to receive it Reply
You didn’t give them the wrong account number. they are saying that same crap to everyone. I checked mine, it is right… and they did this. They have been doing it to everyone. Its called floating our money Reply
What number do you call to actually get a hold of an actual person, i always get the automated line. Reply
call 18008292903, that is the only phone operated by humans at IRS! You call and they transfer your call to the right person; actually you have to wait several minutes, but they will reply. don’t worry ! Reply
My federal tax return was accepted on January 22nd and I filled form for Affordable Care Act credit. I have checked the status of my return and to this day it still says being processed it has been longer than 35 days. Reply
Hi I. Filed on the 29th of january but irs say that I was accepted on the secondth my bars disappeared and no tax topic I was told that I was a victim of identity theft and that I needed to fill out an 14309 I did sent it back a wk later I was told I didn’t need to do that all I had to do was verify who I was I did that then they said it still was a problem so I sent a copy of my ssn dl and copy of my tax return to my local irs and I’m. Being told I have to wait at least six weeks but when does my six wks start Reply
Oh wow! Identity theft. I’m not understanding how someone can just steal someone else’s taxes . That’s crazy.Hope they get everything straight with your taxes. Reply
New update called irs and a lady asked me for my info and she then told me that my case was closed on the 13th of february that I have to allow six wks which will be march 27 so I’m guessing that I will get my refund then or do my case being closed mean something else Reply
i also am experiencing the same problem as many…its been 37 days since my return was accepted. I finally got through to the IRS human representative and the hold ups are all about identity…I called 1-800-829-0582 ext 352….they then instruct you to go to idverify.irs.gov, and identify yourself, or call 1-800-830-5084 and identify yourself…..Then heres the BOMB….after you do that your refund will be issued in 6-8 weeks…..WTH!!!!!!! Reply
I filed mines jan30,2015, my refund status is still saying being processed. Today makes the 21st day. I will never use this service ever again. Reply
Hi Lenay and Others who are experiencing delays. The IRS works hard to issue refunds as quickly as possible, but some tax returns take longer to process than others for many reasons, including when a return: – includes errors, – is incomplete, – needs further review, – is impacted by identity theft or fraud, – includes Form 8379, Injured Spouse Allocation, which could take up to 14 weeks to process. These issues can affect taxpayers no matter how they prepare their returns. Thank you, Lisa Greene-Lewis Reply
IT DONT MATTER WHAT TAX PREPPER YOU USE, ITS THE IRS MAKING SURE EVERYONE IS WHO THEY SAY THEY ARE… DONT BE MAD AT THE “PLAYER’S” WHEN THE IRS HAS CONTROL OF THE BALL……….. Reply
Filed on Feb 23 next day said recieved and being processed, now today it’s saying didn’t recieve yet, can anyone help me Reply
I filed my refund on February 14 and it was accepted on February 14. Checked the where’s my refund and shows it was deposited on February 24th and still haven’t received anything. I called my bank and they say there are no pending deposits. So where is my refund? I need my money now. Reply
I efiled Feb 1,2015 an it’s Feb 27,2015 still nothing but your return is being processed,we will provide a refubdrefund date when available. Smh!! Anyone know wats goin on???????? Reply
How do u get your transcripts??????? Filed and accepted 2/7/15 same message still processing 21 days tomorrow no letter no tax topic nothing just generic msg…. Irs loves to take are money but when table is turned god for bid we can’t get it in a timley manner I’ve read 100 plus different articles all same msg still processing and no bars but every answer is different so don’t get scared off what u read until u talk to a rep or acuall tax prep bc I’ve been sweating bullets but what can I do its not in my hands anymore very annoying and upseting but some how gonna try and talk to a acual human tomorrow at irs lets hope I get through bc having this mang mad ppl isn’t good…. ahhhhhh just wanna sc ream ….. Reply
I filed my taxes on 2/09 was accepted the same day.It’s saying it’s being processed since the 10th which it’s now the27th..My state says my money was being released on the 23rd & to allow 3 business days for it to be credited and deposited into my account.That would of been Thursday&guess what still not deposited into my account it’s now Friday and nothing…Everyone I know has Gotten their money in 3 weeks or less.Is everyone having problems this year or what…Glad it’s not just me but I have bills to pay and really need my money BADLY!!!! Reply
Contact someone would be my biggest piece of advice….make sure it isn’t being held up for any perticular reason (I.e debt, wrong address, wrong account number, whatever)….the irs says doing nothing is the worst thing to do. Reply
I filed my taxes on the 13th of January and accepted on the same day. I am still waiting for something to arrive in the mail and have not had any luck contacting the IRS…… I need help…. What is going on Reply
On the WMR site it says my refund check was sent out 2-19-15, it is now 2-26, how long does it usually take to get paper checks?? Reply
I have the same problem says my refund was sent 2/20/15 and it is march 2 still havent received. have you received yours yet? Reply
I filed on 2/4. Was accepted on 2/6. I got the same message that a lot of people have gotten: your refund is still being processed, a refund date will be available blah blah blah. I called the irs since it was my 23rd day. I was told that my return was manually flagged for review and I should be getting a refund in 60 days from when they mailed a letter on 2/17. So HOPEFULLY I will get my refund before APRIL 17!!!! Yeah, the IRS is a major screw up. And thanks to Obamacare, a lot of returns are being flagged for review. It’s only taking so long because the irs had their funding cut. So that’s why you cannot get a live person on the phone, and returns are taking twice as long to review. If you’re counting on this money, you are making a huge mistake. I’m VERY doubtful that I will get a return at all. Thanks IRS! Thanks TurboTax! Reply
I think turbotax is a scam…..you can’t track your refund after two weeks. They say its free to file but they charge you 29.00 . I filed my taxes on 2/4/15 and it was accepted the same day. I haven’t got my refund and no one has a clue of what is going on. #H&R Block next year. Reply
My federal tax return was accepted on jan 31st and I have checked the status of my return and to this day it still says being processed it has been longer than 21 days. I need this money and don’t know what else I can do Reply
After finding out my return got turned over to “Taxpayer Protection”, I finally got a hold of a real person and verified my identity with her. She said my refund will be deposited in 6 weeks… WHAT? I’ve already waited 4 weeks! Now 10 weeks total for E-file???? I’ll definitely be doing mine by mail from now on. Reply
I EFILED ON 01-25-15. PATIENTLY WAITED 21 BUSINESS DAYS BEFORE CONTACTING THE IRS. WAS THEN INFORMED MY RETURN WAS NOT RECIEVED UNTIL FEB 3RD SO I NEEDED TO BE PATIENT AND WAIT 21 DAYS FROM THAT DATE!!! SO I CALL TODAY BC IT HAS BEEN OVER 21 DAYS TO BE INFORMED THAT MY RETURN WAS NOT PROCESSED UNTIL FEB 23RD 2015!!!!!! THE REP DOES NOT SEE THAT THE IRS HAS SENT ME ANY MAIL REGARDING FURTHER REVIEW NOR IS THE IRS REQUIRING ANY ADDITIONAL INFORMATION. THE REP SAYS ITS ONLY BEEN 3 DAYS THATS ITS BEEN IN “PROCESS MODE”. MY TAX TRANSCRIPTS EVEN SHOW A PROCESS DATE OF 02/23/2015! I HAVE ALL THE NORMAL CODES EXPECT FOR THE INFAMOUS 570 CODE BUT NO 846 CODE!!! SO MY QUESTION IS: DID MY RETURN JUST SIT SOMEWHERE IN CYBERSPACE AND REALLY ONLY STARTED PROCESSING ON 02/23/2015 ?? ALSO, IF I AM UNDER FURTHER REVIEW…DOES THAT MEAN AN AUDIT? ANY HELP WOULD BE GREATLY APPRECIATED. THANKS AND HAVE A BLESSED DAY! Reply
Hi Brittney, No it doesn’t mean an audit sometimes the IRS just needs additional information or need to review more closely depending on what deductions your claiming. Thank you, Lisa Greene-Lewis Reply
I filed and was accepted on 1-24-15 using TurboTax. After 21 days I called IRS who put me on hold twice transferred me to another rep then got the news that my return was Lost!They reassured me that I should get it in 2 weeks.Its been 8 days now still nada.Called TurboTax and they told me I probably owe money…ALREADY GOT STATE 2 WEEKS AGO ! Who do you believe? Reply
I was accepted 1/23 still nothing no updates on wmr no transcript. I cant reach a live person i wish they would let me know something an update of some kind would be nice instead of your refund is still processing Reply
Should i be worried? I filed on 2/13/15 and got accepted on 2/13/15 but i have not gotten my refund approved on the irs website. Its already the 26th and 81% have recieved their refund. Whats going on? Reply
I filed my taxes on the 7th of Feb accepted on the 8th its saying my refund was sent on the 25th but nothing yet? Reply
today I I spoke to an IRS advocator after all of the stories that the IRS gave me giving me the leaves of 60 to 90 days to my return has been lost through cyberspace so many different stories I have been told today she told me the truth about my taxes it’s the Affordable Care Act that seems to be holding up a lot of people before the book Care Act if you fill out one form just one form incorrect that can hold your taxes while you’re sitting here looking through where’s my refund and it says that its processing in all reality its not processing it is at a standstill until they get to your tax return and they can work it out right then and there but that’s what’s going on iris is having a lot of problems because of the Affordable Care Act the market Obamacare I am devastated at the fact that I cannot receive the money that I paid then my tax preparer also put in a form that has held me up but if all of you are wondering that’s what’s going on with a lot of people there for tubal Care Act Reply
I file the tax on 4 nd Feb but still can’t receive any . I try to check my status on IRS website but no record can find ! Try to connect turbo tax but no reply ! Reply
Say it was mailed on Feb 23 2015 how long does it take to get to you mail box, and are there certain days that it is mailed… Reply
My federal tax return was accepted on February 3rd and I have checked the status of my return and to this day it still says being processed it has been longer than 21 days. I need this money and don’t know what else I can do Reply
Me too still waiting it’s been 25 days don’t know how talk noone..still say being processed …I don’t know what say I need my money I don’t know whats going on Reply
Did u ever get ur money back ? I git that same status and I just wanted to see what I was in for Reply
I filed Jan 27, 2015 and it’s now been 1 month and 2 days and still status is still saying your tax return is still being processing a date will be provided when available. I have no code topic and Irs is not helpful they say I should only contact them if it says it but otherwise they let me know that it’s under review that if i dont here something by April 6, this tax year sucks Reply
Hi Janese….I filed on 1-29 & pretty much was in the same category. Had a bar with all fields showing (SSN, refund amount, etc) bar left on 2-16 to refund still processing…..with no tax topic, to refund still processing with tax topic & refund amount disappear. Called on day 22, 25 & 26 (3 different response) Tired of the run around so I called the IRS Nat’l Tax Advocate…He stated my refund is processing, there are no errors & everything is fine, even had a DDD in the IRS system for 3-9. As long as its processing with no other messages its fine, just a waiting process and no need for an assigned tax advocate bcz they cant speed up processing they only handle issues. So I was okay with the news as long as nothing was wrong just don’t like the waiting game! Hope this helps or shed some kind of light. Reply
I’m in the same boat but I can’t get up with no body so if u don’t hear nothing by the 6 what happens Reply
I filed Jan. 30 and was accepted next day. Still says still being processed with no further instructions… This is stressing me out. Never took this long to wait for my refund before. I’m not gona blame TurboTax; been using them for years and will continue to do so. After reading several comments here it’s the irs: Down sizing in staff, new tax laws and policies… Sighs, just going to stay positive for now … Reply
What number do you call to actually get a hold of an actual person, i always get the automated line. Reply
I did my taxes January 31st and have NOT even received anything from IRS saying they have received my return?? What is the delay?? Reply
Follwing My statuses for my refund I says I aS Pproves and that my refund was sent and should be received via direct deposit by the 24 I have still yet to receive it. What’s going on? Reply
I had recently filed my taxes on 2/13/2015. Everything was going good and I was suppose to receive my return on 2/23/2015. But then they took it for an offset. But I got the agency to release my whole return. I’m just wondering how long it might take for me to see my refund. A week maybe 2? Reply
I filled my taxes on february 6 2015 and I recive my federal taxes on february 19 and my state refund do not come yet and I dont recive any answer please can u explain to me Reply
Hi Carlos, You can check on your state refund with your state department of revenue. Thank you, Lisa Greene-Lewis Reply
Call 18008290582 Ext 352. It work . May take 10 calls to finally get on hold. But it work . Took me 8 times of callin . Hope this helps. I garauntee it does Reply
Why I only received partial of my tax return and not the full amount deposited into my account I do not owe money to anyone and now the IRS says I have to call back march 2 why what’s going on Reply
filed on the january 16th ,, says accepted.. but irs says still processing ??????? Turbo tax gave me an estimate of feb 10 for refund amount ??? its now the 25th..and still says processing?? Reply
I filed mine January 20th. Still say’s PROCESSING… I called IRS 2x’s… Both reps said being that I was a Victim of Identity theft 2 yrs ago that they are taking longer to process returns of those who have been victims of the ID theft because IRS wants to make sure they are issue it to the right person. So now I sit and wait patiently and hope by the beginning of April – the date they gave me now – that I get my refund… So those who have been victims of ID theft in the past- this could possibly be why yours is being delayed at the moment. Hope that helps. Reply
I filed on 1/23/ and it was excepted the same day! Then two days later started saying still processing. It’s been like this for a month now. I finally got a hold of a live person and she told me there was nothing wrong.That it is simply proccessing! She didn’t give me a date or anything, just told me to continue checking!it was a relief to know there is nothing wrong, I really hope it comes soon!!! …(To talk to a person press two and keep pressing the number that says you need more questions! Call exactly at 7 !!!!! ) Reply
Hi I filed my taxes and it got. Accepted it says the its approved and sent my mo ry to my bank account on the 24 but It didn’t come I notice I made a mistake and put the wrong account number I put the last digit wrong . How do I fix it or what would the irs do now will they send a paper check out Reply
Corey same thing happened to my father all you have to do is call the santa barbarba tax group…(the website you use to check if the bank recieved your refund) and you tell them whats wrong and they are going to tell you how to fix it and you will get your money in 1-2 business days. Promise this will work good day. Reply
I filed on 2/4. Was accepted same day. It has now been 21 days and not past the accepted bar on the where’s my refund app. I have attempted to call with no prevail. Cannot get ahold of a live rep. Finally got one who was an operator and she sent me back to the automated. It says call if it has been 21 days or more. But how do I speak to somene?!” Reply
Hi i filled on feb 16 and my friend filed on feb 20 i DD and she recieved paper check. We filed at tge same place and she already recieved hers why does my statues still say recieved? Reply
I filed Feb 8 and still nothing. . Where is my money? For real I should have chosen a different tax company. People saying u guys are good but I rate u at a 1. Reply
Hi lisa i had a question i check the website they sent my tax check on friday 2/20/15 how long will it take to get in my mail is already 2/25/15 or should i call the irs to report it. Reply
My status was updated “sent refund” on Feb 20th to direct deposit in my bank account but here its is its Feb 26th and its still not in my account can anyone help me? im worried Reply
my fiance refund has been approved and ddd of 2/25 and the money was not in the bank account it is his bank account alone.he does owe back child support but on wmr it says it was reduced for that so where is the money please help. Reply
I filed my taxes on 2/05/2015 and both my federal and state got accepted on 2/06/2015! I received my state first on 2/23/2015 and according to “check my refund” on IRS.gov, my federal was sent on 2/23/2015! I’m getting a paper check! I’ve looked up how long it’ll take for my federal come in since it was finally send out And everyone has different answers! So my question is when will I receive my federal? I am so stressed out because I need it! Please help me and help me get relaxed! Thank you Reply
Stacy, I filed on 1/20 and my refund was mailed on 2/23, I still have not received it. Although I have not checked the mailbox today it has ran yet Reply
I e-filed on February 2, 2015 and was accepted by the IRS the same day and still have not received my refund via direct deposit. So I just now called the IRS and actually got a hold of a live person, she said I have to wait 21 business days, not actual days. So that puts me at 17 days today. Can’t they post that somewhere? Silly. Reply
What number did you call to get a live person? I have the same problem but I cannot get a live person. Thanks Reply
I’m in the same exact situation with 2/23/15 that a paper check was sent. It should be here this week. My dad worked at the post office for 30 years and he said today or tomorrow. Reply
I filed the same day as yu and im still waiting too. They should have made it known that its business days and not calender days smh. I’m hoping it comes soon Reply
Michelle, I believe you are being fed something that perhaps doesn’t appear as it should. Read my entries below. There are problems that no one is addressing. Hopefully the information in my posts will shed some light. Reply
Refund accepted Feb 6 now says processing I tried to call today and they said can’t accept calls at this time Reply
I did my taxes on Feb. 9 2015 since then I have received nothing I have been trying to contact IRS I can’t talk to a human being what else can I do to check on why I have not received my returns thanks Reply
Call 1800-829-1040. Press 1,2,2,4,1… You’ll be on hold for a while.. I filed and accepted 1/24.. And nothing yet Reply
Hello. I filed my tax return on February 3, 2015. I finally saw the status of my refund approved this past Friday. It continues on saying that I will receive my check via mail. I am wondering why I would receive my federal income tax return via mail instead of it being sent to my bank account. I never got a message stating my information was incorrect, from either the IRS nor Turbo Tax, so I am a bit confused as to why this would happen. I´ve never had this issue in the past. Also, when I log into Turbo Tax, it only shows the date the IRS received my information, but does not state that it was approved. Why am I getting my return via mail and why does Turbo Tax not have accurate information? Thank you. Reply
Hi Mel, There are a few reasons the IRS will send you a check instead of direct deposit. 1) If the account indicated on your return is closed or not a good account number 2) New this year the IRS will deposit no more than 3 times to the same account number, after that they will send a check. 3) They will not deposit to an account that is not in your name. TurboTax does not approve and deposit your tax refund so we don’t know if there is an issue with the account you requested your funds to be deposited. Thank you, Lisa Greene-Lewis Reply
Actually…TurboTax returns are being reviewed by the IRS because of fraud concerns and transmittal problems by TurboTax. It has nothing to do with the IRS
Hi Chris, This is false information. The IRS works hard to issue refunds as quickly as possible, but some tax returns take longer to process than others for many reasons, including when a return: – includes errors, – is incomplete, – needs further review, – is impacted by identity theft or fraud, – includes Form 8379, Injured Spouse Allocation, which could take up to 14 weeks to process. In addition there are new forms being reviewed related to health care this year. These issues can affect taxpayers no matter how they prepare their returns. Thank you, Lisa Greene-Lewis
#3not true mine deposited to my fiancé account but his is almost 30days after accepted and webs9s website it hasn’t changed 🙁
Has anyone yet received there refund after using turbo tax? seems like no has and it makes me wonder whether I should use turbo tax this year or not? Reply
Hi Karla, There are many TurboTax customers who wrote on this post that say they have received their tax refunds or they have a direct deposit date. The IRS still states that they will issue 9 out of 10 tax refunds within 21 days after receipt, but there may be some cases where the IRS has to review returns more closely. Thank you, Lisa Greene-Lewis Reply
There are TurboTax filerd from January still waiting for refunds. I’m sure these people who used your service deserve a little more honesty and transparency than your pat answers
I received my fed refund on 2/25 via direct deposit and i used turbotax. I filed head of household with student loans, child credit, earned income tax credit ( not sure if these make a difference). I filed on 2/5 accepted 2/6 got DDD of 2/25. Hope this helps! Reply
I didn’t use turbo tax and still waiting like everyone else :/ I looking for answer which I don’t see :/ Reply
I had to amend my return because I messed up due to first time filing by myself. When can I expect my return? I did my amended return on Feb 28 2015
Hi what should I do about my tax refund I didn’t know that my bank account was close and The irs try to deposit the money but like I my account was canceled what should I do now please help Reply
Hi Fatima, If your bank account was closed the IRS will mail your check. Thank you, Lisa Greene-Lewis Reply
How long does it usually take if they send a paper check? My husband and I were to get our money direct deposited only to find out that our bank account was closed!!!!
Hi i am trying to figure out what will happen next my husband got his refund deposited to my bank account but his name isnt on my account and the refund isnt Reply
I did my taxes on 1/20/15 by mail. And I received my tax refund on 2/4/2015. I had it direct deposit. Everything I did them efile they would take up to 4 weeks to get them. That’s why I decided to mail them and it was faster. Reply
How did you get yours back so fast I sent mine on the 9th and it was just received today..how much longer will I have to wait if I requested direct deposit? Reply
My taxes were done on Feb 4 by turbo and accepted on the same day turbo gave me a date of the 26 Feb that I should receive my refund but when checking the site where’s my refund it’s still saying processing so what does this mean Reply
I filled in 2-06-15 on the 20th I received a payment of 143.00$ . My refund is 7564.00 . Why only small payment Reply
Hi Madison, There are a few reasons that your refund may be smaller. 1) If there was a Treasury offset due to outstanding amounts owed for -Past-due child and parent support; -Federal agency non-tax debts; -State income tax obligations; or -Certain unemployment compensation debts owed to a state. (Generally, these are debts for (1) compensation paid due to fraud, or (2) contributions owing to a state fund that were not paid due to fraud). 2) Previous federal tax debt 3) Tax deductions or credits were not approved The IRS will send a notice to you regarding the adjustment. Thank you, Lisa Greene-Lewis Reply
Lisa, I notice you are avoiding the topic of….e-filed using turbo tax / approved / then out of no where…, “your tax return is still being processed, a date will be provided when available…” Most of the people in this category filed a 1040ez with one income yet we (including myself) are literally in the dark on this. The IRS phones are shut down because they are receiving too many calls about this issue. When the phones were working I was transferred to a recording that said, “We are receiving an EXTREMELY high call volume about your specific type of tax issue and cannot take your call at this time.” Something is up and I find it hard to believe that we are all got our bank account info wrong on our returns. I have never had a return take this long and quite frankly the only reason I used Turbo Tax this year was because of a referral and it was free. Which now, in looking back, isn’t worth it. My fed and state (already received state back not federal which is crazy and backwards) were both accepted on Jan 30th. The only variable here is the elephant in the room of which you are dancing around. Can you please address that without repeating, “some of our clients already got their returns (or if you do please provide a percentage). We need a real answer here. After all we all count on our returns as income as lets face it – it’s our money! Hence the word tax “return.”
Hi Archie and others concerned about your refund, The IRS works hard to issue refunds as quickly as possible, but some tax returns take longer to process than others for many reasons, including when a return – includes errors, – is incomplete, – needs further review, – is impacted by identity theft or fraud, – includes Form 8379, Injured Spouse Allocation which could take up to 14 weeks to process. These issues can affect taxpayers no matter how they prepare their returns. Thank you, Lisa Greene-Lewis
Yep, Lisa is the expert and she is absolutely correct. My issue is an off set due to bankruptcy I filed in June of last year. Thanks Lisa!
What is going on turbo tax. Y’all playing with people money. Then y’all dont give out information about what’s going on and how people comitting fraud and yall not giving up ay udates of whats going on. Reply
I filed my taxes January 31st it shows that it is still in processing I haven’t received a notice that anything is wrong and I cant get through on the telephone number to talk to anyone Reply
Hi Lisa, I filed a short form, via Turbo Tax, on Feb 4th, today is Feb.25th. My refunded is to be directly deposited into my prepaid card card (which is where my payroll is also directly deposited — so there be no problem. I selected to receive text messages when my refund status changes. The most confusion I have is that my text messages say one thing and on the IRS refund status section, it says something else! Which is more accurate? The same day I filed online, I received both a text message & checked my online status, both said “tax refund accepted”. About a week later, I received a text message stating “Your refund has been approved. Two weeks later it was still the same online, it never changed to “approved” even though I received the text stating that it was approved! Now it is over 3 weeks since I filed online and I haven’t received any more texts and online it now states, “Your tax return is still being processed. A refund date will be provided when available.” A penny for your thoughts????? 0.12122 Reply
PS – I know of 2 people who filed in January and received their refund, via direct deposit, a week later! I’m 3 weeks in now. Sorry for typos in my message, I was rushing. Reply
I have the same message the tool bar went away. I filed on 2/3 accepted on 2/3 lTe night. But I went to the IRS, thus all gas to do with affordable care act, and they are actually reviewin the returns now instead of just accepting the $ that stated on the return. Thus us according to the tax advocate I spoke with at the IRS. She said they used to just accept the amount and process the return without doing much. That has changed especially because of the affordable care act, because of penalties etc.. so I haven’t gotten mine either. She told me to give it another couple weeks. I’m trying to be patient. I encourage you to do the same. Hope that helped!!! Reply
So, I filled my taxes on Feb 5, they were accepted Feb 5, and now it is 1 day before 21 days and I cant get anyone at the IRS to talk to me. One guy even told me that it is not there job to keep track of my refund. Why can I not get answers on MY refund? What happens when my kids and I get kicked out of our house because I cant pay rent. Or loose all of our utilities and I cant tell you how long it has been since I have actually eaten, but thank god the IRS is being so useful. Between Medicaid coming in and take everything from my dads estate after I had to sink all our savings into his house to sell it and now my ray of sunshine has just been put out! Thanks Turbotax and the IRS! Reply
Hello, I was told that my refund will be given me today and I still haven’t received it. Also its been pass 24-48 hours that the IRS received my my turn how come i can’t never get the information from where’s my refund. Every time I checked the website it always telling me to wait til 24-48 hours its now been 10 days and still didn’t get any information. Reply
My income tax said would be sent on 2/25 still have not recieved still saying its accepted just not sent? what time does this usally happen? Reply
I filed my taxes jan 29th and it got accepted the 13th of febuary and today is the 25th why haven’t I received my refund? Reply
I requested my money be automatically deposited into my bank account but my refund status says my refund will be mailed by 27 Feb. will it be automatically be deposited or will it be maile Reply
It’s been 3 weeks since I got my federal refund but I still haven’t received my state. Is this normal? Reply
The account number filed has 4 additional digits than my 12 digit account number even though I am using the same information from last year. How should I correct this? Reply
Hi i e filed with turbo tax and both federal and state got approve I’m waiting for my refund amount to be approved if your state and federal was approved does that mean i will get my refund it still in the we are processing your refund status Is there a live opeoperator i can talk to about this Reply
I called the IRS hotline and it said my check was mailed on 2/23/15 but I still haven’t recieved it so what’s going on? Reply
I was told by TurboTax that I need to mail in one of my state returns so I printed out what TurboTax provided me and am mailing it in. Whats the next step and how do I track the status of my return when it was mailed in? Will it still show up on my TurboTax account? Reply
Hi i was wondering if u could tell me are there certain days that they accept refunds and certain days they DD checks? Reply
I filed my taxes on jan 30 and they were accepted. A week ago I received my state but it had been almost a month and I am still waiting for my federal. I have not received anything from the irs but just wondering what is taking so long. Reply
I was supposed to get my tax return refund on feb 4 ,2015 direct deposit . Still not deposited into my account as of today 02/25/15 . Irs phone you can never get threw to anyone. What is going on ? Reply
Today marks 21 days since I have filed for my tax and persons who file after have received theirs before me. What’s the hold up on my refund Reply
State said our state tax return was deposited into mouraccount. And it still hasn’t showed up in our account. How do I find our money?? Reply
I mail my tax return jan 28, I check Irs keep said have not receive yet not show bar yet . Should I worry for they not receive my tax return in mail? Reply
I filed my taxes 25 days ago I get online to the IRS.gov && only see this when I check my tax status ******Your tax return is still being processed. A refund date will be provided when available”**** nothing else no date nothing!! & the phone lines are always so full!!! Reply
I filed mine on the 30th of Jan. I got the text messages that stated my taxes were accepted the next day. Then one week later my bars disappear and now shows exactly what you posted above ever since… still waiting…. Reply
I did my taxes with turbo tax on Feb 14 and everything said it was good to go but it is Feb 25 and now the status bar at irs.gov is not even showing and it says.my stuff is still being processed. ..why is it still being processed after over a week, my friends said they got there return back in a week and mine is still being processed. ..what should.i do, should I get a hold of a tax advocate? Reply
How long after I’ve gotten my Federal Tax Return should I get my State Tax Return? Can I track state? Reply
I did my taxes with turbo tax on Feb 14 and everything said it was good to go but it is Feb 25 and now the status bar at irs.gov is not even showing and it says.my stuff is still being processed. ..why is it still being processed after over a week, my friends said they got there return back in a week and mine is still being processed. ..what should.i do Reply
Hello my name is Antoniette Rouse and I been waiting since the last week of January to get my taxs why is it taking so long and it was supposed to be on my debit card weeks ago im pass the 21 days. Reply
hi my refund says it was sent to my bank but my bank never Received it. Every number i tried with the irs will not let me speak to a live person. Turbo tax still has my refund as accepted even though the wheres my refund tool has it as sent To my bank. What do I do? Reply
Hi Darwin, Keep checking with your bank. It can take up to 5 days for your bank to post the deposit. Thank you, Lisa Greene-Lewis Reply
I submitted my taxes on 2/15 its still been in “processing ” but it says 81% have already received theirs. when should i be expecting mine to be switched from processing to approved? Reply
Hello, I was given the return expectancy date from turbo tax from Feb 5th- Feb 25th. I have not received my return as of yet. I also received a msg stating that my return was approved by the irs but when logging on to IRS.gov to the “where’s my return” it says it’s still processing. Can you please help? Reply
I am stressing out soooo badddd!! I did my taxes on Feb. 7 and I’ve been checking my refund status since last week and this is what it comes up: “Refund Status You may not have entered your information correctly. Please verify your personal tax data and try again.” I did type the information correctly.. And I e-filed.. I don’t understand whats going on.. I also had a pin number because I was a victim of identity theft in 2011.. Every year they give me a new pin. I really don’t understand.. Is there anyone with the same situation? Reply
My return was accepted on Jan 29th and STILL has not even been processed. It says accepted only on the wmr app. The IRS has no record of it being processed and I cannot get anyone on the phone due to high call volumes. Turbotax said my state return was accepted and I later received notice that I wasn’t done and it needed additional paperwork! Had I not checked outside of turbotax I wouldn’t have known! Reply
TurboTax sent me an email telling me that my return has been accepted. When i track it on the irs website, it says that it is still processing. Is this normal or should i contact someone and if so, who? Reply
Hi Gina, Yes, this is normal. Once the IRS finishes processing your tax return and confirms your tax refund is approved, your status will change from “Return Received” to “Refund Approved”. Sometimes the change in status can take a few days, but it could take longer and a date will not be provided in Where’s My Refund? until your tax return is processed and your tax refund is approved. Thank you, Lisa Greene-Lewis
Why is it that IRS2Go App only shows my federal refund. Today I received my federal refund, but where is my state refund? How do I track it? Reply
I filed 2/3/15 today is the 25th and still nothing but being processed. Am I in some kind of trouble? My State went into further review. I scared. Reply
I filed mine of the 5th of Feb and it was accepted on Feb 6th but still havent received nothing! It still says its processing on wmr Reply
Hello, My federal return was approved and says: Your tax refund is scheduled to be sent to your bank by February 25, 2015. Deposit Date: February 25, 2015 Does that mean the funds will be in my account sometime on that day? Reply
Is it normal to have a status that my DD is set to be sent on 2/25 but still not be able to get to view my transcript? Should I be worried? My status has been the same since 2/21 but I still can’t view my transcript. Reply
It’s been more than 21 days. I was given the contact number for the IRS so I can speak with them to find out what’s going on with my return. Please advise me of this number as I have misplaced it. Thanks! Reply
Hi lisa i had a question i check the website they sent my tax check on friday 2/20/15 how long will it take to get in my mail is already 2/25/15 or should i call the irs to report it. Or should i go to mail post offfice this is really frustating
I filed my tax with turbo tax 1/27/15 and I did not get a direct deposit and I still am waiting i talked to irs and put a tracer on it by the irs and a bank that turbo tax uses has charged me numerous fees for errors as they stated I used my debit card account instead of checking account and the bank rejected it so turbo tax bank charged me 20 dollars I called a d rep named Roberta told me I would get a paper check in the mail with in a week as Reply
I did not finish with my post long story short I was victimized by a policy change and made to go back into account to change info that initially rep told me I couldn’t do after she said I would get paper check in the mail two weeks went by I never got it so I went back in to change info got locked out of system and charged another fee of 20 dollars.I called today and rep said it would be another 15 days to get released and sent back to IRS for reprosessing so now I have been charged 34.00 filing fee 34.00 bank ptosessing fee 20.00 bank return fee and 20.00 online error fee and still have to wait two to three months for my refund check .Turbo Tax did not gain me any money the lost me money in numerous fees and filing charges also to mention late payments on paying my bills since I was assured I would receive my money in the mail with in a week after bank rejected it.I would not recommend Turbo tax as also I have not gotten a response back from them and I had to do all the calling and be hung up on by supervisors I would speak with 🙁 Reply
Well I found out what is going on with my 2014 refund. .. on Thursday February 19 2015 my tax return just got loaded in the system for processing. …by the IRS. …mind you I filed my return on the 3rd of February. ..turbo tax wasn’t of any assistance with trying to help me as a consumer. ..i just checked my IRS transcripts until I seen a change in status. …and to now further complicate the matter I have a IRS code 570 account freeze on my account….and no other codes outside the typical code 150 and 806 that every taxpayer has ….but all of a sudden a 570 additionaI action pending on my account….with a $0.00 beside that…ihave been filing electronically for years. ….in particular with Turbo Tax. …so this hold can take 1 week to 2 months to be lifted. …so thanks turbo tax for your lack of professional help and people like at Turbo tax Lisa Greene – Lewis …for your general reponses throughout the threads about. ….. “Many TurboTax customers have received their tax refunds”….. and TURBO TAX Robbing me for 160 dollars even though I am not getting my return. ….you all at Turbo Tax should research what is actually being asked and not pick and choose what you want to respond to. …
Hi Evelyn, Now I see the rest of your comment. The IRS issues your refund to the accounts you list on your tax return. If incorrect account numbers are included on your tax return the IRS has to mail you a check. Thank you, Lisa Greene-Lewis Reply
my Fed was accepted 2/4 and hasn’t changed from just accepted. never had any bars or a date set. tomorrow is my 21 days. it’s frustrating because I need it, and can’t get any info on it
I summited my return feb 13th 15 and checked it on the 14Th and today it still says being processed . Do any one know around what date i should receuve my direct deposit ?
I have not been charged fees so far that I know of, I hope not, but IRS is stating my banking information is incorrect and that they mailed my check 2/23/15. I checked and my info. is correct on my fed tax forms. This is annoying. Reply
Where is my refund.. I was told I should a paper check since Rush Card services gave me an incorrect account # Was due to revive on 2/10/15 however with the mix up I’m thinking it’s been a change due to me supposing to be reviving a paper check now by mail..by any chance could u plz confirm.. Thanks Reply
I mailed my return in because turbotax told me I have to and it’s supposed to be directly deposited in my account but I have received no conformation of it being processed or received. How long does this usually take and when can I expect conformation/my return to be deposited? Reply
I filed my taxes January 29th and received a letter stating my refund is under review February 17th. They say it could take up to 60 days to receive my refund. Does it usually take that long? If not then what’s the average timeframe? Thanks. Reply
My return hasn’t been accepted yet so I called, and they said there was an error in my return, but they couldn’t tell me exactly what it was! How do I find this info out so I can fix it? Reply
I filed my taxes on feb 2. Been checking in wmr website and it’s saying they don’t have any information on my return. I also did DD this year for the first time. Can you tell me what may be the issue……Please. Reply
Update: Filed Feb 5th got accepted on the 6th. Got my DDD three days ago for Feb 25th. Just checked SBTBG Bank (Turbo tax’s bank, since i had my fee’s taken out of my return) and my refund has been deposited into their account! So just waiting for them to send it to my bank now. But when i check WMR is does NOT show that my refund has been sent. Is just has the first 2 bars of the tracker highlighted! So I’m thinking the IRS is NOT updating WMR like they should be… Reply
I recently received my refund direct deposit to a pre paid card . I have not been able to access those funds . Is there a possibility the IRS can reclaim the funds and send a check instead ? Reply
Hi Amy, Yes they can for a couple of reasons: – If you have the incorrect account number – If there have already been 3 deposits from the IRS to the same account. – If the Treasury offsets your refund due to outstanding student loans, child support, other tax debt. Thank you, Lisa Greene-Lewis Reply
I did my taxes on feb 15th and they got acceped by the irs on the same day well I got an email stating it did by turbo tax where I filed my taxes but when I go to the irs website it says no information so I went to the intuit turbo tax thing to check my refund status and it says no record of my information either I entered wrong info of I didn’t file with turbo tax so I renter it and it says the same thing I am worried what is going on with my refund please help Reply
My taxes for 2013 were filed on 1/25/15 and I checked the status and it said accepted and that my return will be mailed on Feb 13 2015. I still have not received my check. How long should I be waiting for this to come in? Reply
I did my taxes with turbo tax on the 15th of feb and got an email stating that it has been accepted but when I go to the irs website it says no information on my refund and so I go to the turbo tax intuit refund thing and it says no record of it either that there must be some mistake either in entered wrong ss number or didn’t file with turbo tax what is going on im worried should I redo them or will that cause problems please help Reply
Hi Jose, I wouldn’t redo them. Can you go into your tax return and look at your account and see if it says your return was efiled and if it was rejected. Also call our customer care so they can look up your account. Thank you, Lisa Greene-lewis Reply
My refund status says my refund was sent by direct deposit to my bank. My bank hasn’t received my refund. When I call the irs, how do I connect with someone who can help me? Reply
I filed on 2/10/2015 e-file at united way for free checked the Refund sITE last Nite and it had Refund Date 2/23/2015, I checked this morning it had all the bars filled and had, WAS MAILED 2/23/2015. I THINK WE ALL KNOW HOW THE GOVERNMENT IS , THIS IS THE FASTEST I HAD EVER HAD A REFUND RETURNED SO QUICK . I ASK GOD KNOW FOR EVERYONE TO GET THERE TAX REFUND BACK BEFORE THIS WEEK IS UP. IF YOU DO NOT BLAME IT ON ME, NOT GOD, MY PRAYER MY NOT HAVE BEEN COVERD RITED. Reply
I got accepted on 2/4/15 and I check it on the IRS page and it said it would be here on 2/23/15 today is 2/24/15 and I still haven’t received my check so what’s going on?? Reply
I refund Got Accepted 2/10/15 and here It Is 2/23/15 Does It Really Take This long My Refund Status Still Says Refund Is Still Processing and date will be available When it’s approved.. How can I Call??? And get info from Reply
FYI – If anyone is still waiting to be approved, it’s been over 21 day, and you have not called the IRS or heard anything from, do what I did. I had to call 800-829-1040 (hit 1 then wait until it starts talking hit 5 and then wait again and hit 3 it will get you to a live person). I was told that I was sent a letter for ID verification purposes but I didn’t get it. She gave me the ph# to call and website. I decided to use the number (my personal preference). Got a hold of an agent (after waiting on hold for 2 hours – YES 2 hours) and he went through the steps of verification with me. Took a while, but I think everything’s taken care of now. Unfortunately, he said to allow up to 4 weeks for it to be deposited into my account. I filed on Jan 24th and am still having to wait another month. It’s very upsetting, of course! I just hope I get the money like they said I will. Need to say that for us to all have to be punished for the “bad apples” out there isn’t right. Once I gave my info to him over the phone regarding ID it should have just been automatically deposited. Shouldn’t have to wait another month! Also, glad I called. I never received a letter from them AND they say that you have to call them within 30 days of getting the letter. Just letting all of you know to do this so you can find out some answers. Here’s the number to ID Verify: 1-800-830-5084. Good luck to all of you. Reply
Thank you so much for the phone info. I just got off the phone with the IRS (after waiting less than 30 minutes). I filed via Turbo Tax on 2/2. My status was accepted the next day. A week later I received a text stating my refund was approved. But the website said it was in the process. The woman I spoke with on the phone checked and said there was a problem and that I should receive a letter in the mail within the next 2 weeks. The only thing I can think of is the Affordable Care Act, I did have medical insurance through Obamacare. I’ve been reading a lot of posts with people who still haven’t received their refund yet because of problems with the Affordable Care Act. Now I have 2 more weeks just waiting for a letter. God knows when I’ll get to see that money. Now I wish I would have called sooner! Reply
my federal says Bank of America over my return. I have a different bank and the routing number and account number was entered correctly. I can’t get any information from the irs because it is all automated systems and my bank doesn’t know why it says this either. Can anyone help me? Reply
I filed on 12/29/14 and haven’t heard anything ref. my tax refund. I requested a check be sent to me for my refund. Reply
i received my refund in my bank account,but I need copies for fafsa for my student children,..so how can I ake this happen Reply
My initial question was never answered. I want to know why Turbo Tax charged me $69.00 to do,my taxes? Furthermore, I filed my taxes on February 9 and they are still processing! So, what is the delay on my taxes? That where is my refund website is no help at all. I want be using Turbo Tax anymore that is for sure. Secondly , my friend filed her taxes through Turbo on the 14th of February and she is getting her money this week and her money was approved within days! How does she get her taxes way before me? Reply
My status changed last friday to have a deposit by the 25th tomorrow…must mean will be deposited on the 25th because still haven’t received it. Do they send refunds other than wednesdays? The Bank does not see any pending deposits yet. Reply
Hi Lisa – I am able to order by mail by account tax return transcript but not my return transcript, do you know if that means my return has processed? Thank you (I am one of the returns that got resequenced and have to wait and new 21 days, irs told me the computer made an error and then when I called I was resequenced) Reply
I know it’s been a while, and you may not even get a notification for this response, but how much longer did you have to wait? I was resequenced THIS year on 3/1/19 and have to wait ANOTHER 21 days after the initial 33 I ALREADY waited… I’m hoping my refund will be deposited soon, but I can’t find squat on receiving a refund after being resequenced. Reply
I filed on Feb. 2 was accepted and recieved same day. Spoke to the Irs after checking my bank and was told there is an error on my return and they will not say what the error is. Now I have to wait another 6-8 weeks for my return….. Thanks Turbo tax! Reply
Filed on 1/30/2015 was accepted same day its been well over 21 days called no bars just saying still processing a due date will be available when ready called irs said there was an error i have ro wait 6 to 8 weeks ughh need this money bad Reply
Filed on and excentedo on January 26 received state a 2 weeks later still waiting on federal my 21 day was up onew the 16th of Feb irs told me my return was in error message but can’t not tell me the code said I have to wait 30 day from the date to either receive a letter if they need more info on my return or it will be how can my return be Flagg and they can’t even tell me what it was Flagg for the tax advocate does not help they just transfer me to the irs again I filedownloads as early as I could because I needed my funds and to get the run around about my refund is crazy they said on the news that 800,00 people were affected by the obama health care I had Obama care for my 2014 I asked if I was affected they said no how can you say that if you don’t even know why I was Flagg and TurboTax knew of this as well weren’t tax payers notified. Reply
If the turbo tax refund tracker shows a estimated direct deposit date of 2/25 but the where’s my refund app doesn’t what does that mean? Will I get my money tomorrow or not? Reply
TurboTax Lisa ; I filed on Feb.3rd and was accepted later that night,the bar was there now it’s gone and all it is saying is it’s still being processed and a refund date whenever will be available but my expected refund date was from feb.4-24….what is going on and how much more longer do I have to wait for my refund?? Reply
my Fed was accepted 2/4 and hasn’t changed from just accepted. never had any bars or a date set. tomorrow is my 21 days. it’s frustrating because I need it, and can’t get any info on it Reply
It has been 21 days and I haven’t revived my refund and do not have a date on them either what do I do Reply
I filed my taxes on 2/6 and it still says refund processing!! I have it set up DD and Everyone else around me has gotten their taxes and I check the mail daily too but I haven’t gotten anything from the irs. I keep thinking I did something wrong but I don’t think I did and everything is right with my bank also! Is anyone else still waiting on theirs and have filed that day?! Reply
Hi! My husband and I filed our taxes on February 4 and they were accepted on February 5. Up to February 22 we had a status bar reading return received and on February 23 it says your return is still be processed. We are in financial hardship and it is taking forever. What is going on? The stays bar and the topic 152 are both gone and it isn’t giving us anymore information. What should we do? Reply
The IRS website says my tax return is still being processed, and my turbo tax profile says it’s been accepted. What is the difference? It’s been almost a month now and my status hasn’t changed at all. Reply
I filed my taxes on Feb. 5Th they were accepted on Feb. 10th how long before I receive my card and my taxes? Reply
I filed my tax return on the 3rd of February it was also accepted the same day but when I go on the Where’s My Refund website to check the status of my return it says still processing. February 24th will be exactly 21 days can somebody please tell me why I do not have a return date yet and why is it taking so long or when can I expect my refund..this has never happened..I have friends that filed there tax return weeks after me and are about to get there’s this week but I have no date at all and why is there no further information about my return or why is it still in this stage after 21 days or what I need to do to get my tax return and it’s so hard to get through to a live person to discuss what is the issue(s) that is prolonging my return I need answer’s and help please Reply
I filed on feb 3rd and was accepted February 3rd. And tomorrow would be my 21 days and still no tax refund help Reply
I received my state refund about a week, maybe sooner, after I filed. Am I gaurenteed a federal return? Because I haven’t received it yet and its been almost 3 weeks. Reply
if you are falling on hard time call this number for a tax Advocate that who i call and i should have my money and 3 weeks on less 1-877-777-4778 they will only help you if you have hardship like if you can’t pay your ren’t or bills or car note you thinks like that just give them a call..i hope this helps. Reply
If you won’t to talk to a real person call this number 1800-829-0582 ex633 or 632 i am the same boat file on the 1-24-15 NO MONEY NO BARS.. Reply
My tax return was accepted on jan. 31 for direct deposit. I still have not received it. Is there a number I can call to talk to an actual person? Reply
Has anyone received a letter from IRS asking for proof of the healthcare form 1099? If so do you have the fax number available? Reply
I sent out my taxes jan 22 and haven’t got anything yet… It’s been more than 21 days… Is there a hold on people’s taxes or its something else?? Reply
I received my Federal Refund 2 weeks ago, but have yet to receive my State. How can I figure out what is going on?? Reply
My bank did not except my girlsfriend direct deposit of her refund and it says that a check will be mailed. I tracked it on Where’s my refund and it says check will be mailed by 2/23/2015 which is today. Should it be mailed today or is this just a date that they will try to mail it by. Im just wondering how accurate the website is. Reply
I filed my taxes on February 3rd of February on TurboTax it was accepted now it’s Saying its still being processed and a date will be available tomorrow the 24th of February will be exactly 21 days I’m wondering what’s going on with my return how come I don’t have a date of when it I will get it back can you please tell me what’s going on or what I should do Reply
Where’s my refund guys today was my refund date but I didn’t receive it can someone tell me what’s going on its being mailed will it take a couple days someone I’ve been waiting for a while Reply
I filed February 6, last week the “where’s my refund” said my refund will will be here today February 23 I checked this morning the website gave me this message “There is a delay in processing your tax return and your expected refund date may have changed” am I be audited please tell me something. Reply
I filed my taxes on 2/1/15. I called the IRS today (after my 21 days… and good luck getting ahold of anyone!!!) I spoke to a lady that told me the my tax refund was placed on hold and went to get her supervisor to tell her why. When she came back on the line she said it was because I have education tax forms from college (1098-T or 1098-E). She said due to people lying on their taxes last year ALL taxes with education forms have been placed on hold until the IRS recieves all education forms form the school. She said the estimated date that the hold would be removed is the middle of May!!!!! I never recieved anything telling me what was going on! I am not happy at all with taxes this year. A phone call or letter would have been nice!!!! Not looking at waiting another 3 months to get my return!!!! If anyone knows anyway to get it sooner please help!! Reply
I have been trying to logon to turbo tax since yesterday to know avail, is there a problem with this proccess? Reply
Hi Sam, I just tried logging in using my email and password and I was able to do so. Please try again. You may see additional prompts that ask for more information in an effort to secure your information, but you should be able to get in. Thank you, Lisa Greene-Lewis Reply
Hello lisa I lost my refund bars and now it’s saying your taxes are still being processed a refund date will be provided when avilable any reason why this is happening help me out! I filed on the 3 approve on the 4th was fine until about 2-3 days ago
Hello turbo tax Lisa, I am writing to see exactly when I will receive my refund through mail. In the beginning I had it to be sent to my account that closed unexpectedly and the bank rejected it. I was told that it was being mailed out on Feb.18th to my home address and I have been looking for it since. So I was wondering exactly how long would it take.
For the people that had a direct deposit date your taxes has been direct deposited but your bank sent you refund back to the irs for fraud reasons and now you gotta wait I got a letter telling my this after almost a month waiting now gotta wait 3to4 weeks Reply
Do you have a number i can call because i cant speak to anybody just the automated machine… And its has been over a month and i havent recieved my refund or nothing… Reply
I did my taxes on 26 of February the irs sent my refund direct deposit my bank sent it back to the irs know I gotta wait for a month for a paper check Reply
Hi I did my taxes with turbo tax and it says I will recived it by feb 25 direct deposit and I received some if it today but the whole amount, and I don’t know why but when I look at irs. Gov its says it still have not been sent so should I wait til wednesday to see if get the rest of the money 💰? Reply
Hi Demi, Yes, I would wait until then. If there was an adjustment made you will receive a notice from the IRS through the mail. Thank you, Lisa Greene-Lewis Reply
Hi so my return said it should be sent to my bank by the feb. 24th , I just checked and irs.gov says it’s still not sent, can I expect it to potentially be there today?
I was told i would recieve my refund on the 6th of feb and i did get some of it back. Wheres the rest?
lisa now you cant even get through to the irs due to high vol, I cant get an answer from nobody nowhere, I am so upset what can I do now?
just wondering what day you filed and got accepted..? i filed jan. 31 and still havent got a direct deposit date.. Reply
My return got accepted on 2/2/15 Abf I was set up for dd. I was suppose to recieve it on 2/17/15 but now it says it’s being sent by mail and won’t be sent till 2/26/15. Why did this happen and how long do I have to wait to get my check now Reply
Hi Moe, The IRS will send a check if they find the account listed for direct deposit was closed. The IRS is also limiting the amount of direct deposits that go into one bank account or on one debit card this year to 3. Thank you, Lisa Greene-Lewis Reply
Today I finally inputed the correct address format to get my transcripts got all the way through the process just to get a response that said,”Contact Identity Protection Specialized Unit” my transcripts are not available. I have been using turbo tax for 5 years now and never had an issue. Will call them tomorrow. Almost positive won’t have my money for another month at least because of this, this sucks.
What exactly does that mean, the IRS is limiting the amount of direct deposits per yr to 3? Wouldn’t one person only need just 1 direct deposit from the IRS? Why would someone get 3 direct deposits? Could you be a little more specific with your answers… it would be helpful.
Hi T, Some people may do taxes for their kids or someone else in their household and have it deposited in one account. Thank you, Lisa Greene-Lewis
I have never used Turbo Tax until this year, I normally used Tax ACT. I have never had a problem with getting my money direct deposit into my savings or checking. I just checked my status and it says my bank returned the deposit and the IRS mailed the check. I called my bank, they looked it up and it does not show anything was tried to be deposited at all. I checked my federal tax forms and my bank info is correct. Whats going on?
Hi…. I checked the status on WMR and on the IRS2GO app…. I had an expected day to receive refund but now its saying I’ve entered the wrong information when I try to check it? Any ideas on why it’s doing this? This was my first year to try HR. I was a huge Turbotax user… Looks like going back. Reply
HR. never let me down too. Always on time. A friend told me to. Try turbo tax blah should nt have listen to her. . Reply
*Update* I filed on Turbo tax on 1/28 accepted on 1/28 with estimated return date 2/17 the 21 day mark. I got my state return on 2/5, direct deposit. My IRS started showing accepted then went to still processing, refund date will be given when available. I finally got ahold of the IRS today, they said mine and a TON of other people’s returns got flagged for ID theft and a person had to look at it. He said it’s up to 8 weeks from the day it got stopped and mine was stopped on 2/13 so I should be getting my direct deposit refund between 3/27-4/10. If I’m in financial hardship and going to be evicted or something bad I can call taxpayer advocates. I didn’t get transferred to verify extra info or anything. I never received any notification something was wrong from IRS or anyone. If you call IRS, press 1 for English then 2 then 2 then and so on or you won’t get a live person. IRS -1-800 829-1040 – You can’t call until it’s past your 21 days since your refund was accepted. Taxpayer Advocate – 1-877-777-4778. Hope this helps, I know how stressed I’ve been and still will be waiting but I’m glad to have some information why. Reply
Did the returns with education credit earned income and business deductions get held back in the processing. Filed and accepted forms on 2/3/15. States refund expected on 2/26 15. Well what’s the hold up this year. Last year I was forced to file by paper with police reports and affadavids for id theft. Why is it late this year. First yearfor filing with Turbo Tax and used direct deposit. I don’t get it. Thank you Turbo Tax, but please find and get me my refund. Reply
I am also still waiting for my DDD. I filed on 1/28/15 and was accepted on 1/29/15. Still just showing processing. No bars on the IRS page, nothing. Called them last Friday 2/21/15 and they said that they didnt get my return until 2/3/15 and that im not past the 21 days. So they recieved it 4 days after turbo tax said they did. So hopefully something will happen this week. I will call 2/24/15 if the bars are still not showing…Its been a frustrating tax season this year so far…. good luck everyone. Reply
Please let me know your status with the IRS I used turbo tax and on the same dates as yours. saw the status bar the first week and then it went to processing. call the IRS I cannot reach a live person any suggestions. Reply
how can your taxes be processing for over two weeks, I just don’t understand. files feb,6th and it still say processing! Reply
I did my taxes on 1-28-15 and it’s still processing, its been around 25days now,so I called and the rep said some used my social back in 2012 and that I worked at a place called Crabby Mac in Georgia. .I never heard of that place so I had to do a Afivata and coups of I’d and social.now who nos how long that would take.. Reply
i filled on 1/23/15 and i still have not received my refund it says that its pocessing still … should a worry ? Reply
I filed 1/24 mines says your refund is still being processed a date will be given when available n I haven’t been sent any notices Reply
I filed on 01/30…I just started checking wmr last week..says processing ..no bars and will be given a dd date when avail,…no letters from irs…I try to get thru and cannot get a live person
I went to the irs yesterday. I was told they are reviewing claims more than once because of prior years, refunds were just being submitted and they were just approving them. So now they are taking longer across the boar. there are Tons of people who are in the same boat. Including myself.
I filled on the 2nd of February it said accepted and received on the 3rd of February,I CHECK wmr and it says still processing no status bars (never had status bars) I called irs Friday and she told me to call back on the 23rd when it will be my 21 days I called this morning to be told that my refund went into review and came out of review on the 17th but is still processing the lady told me to wait 6weeks… Has anyone had this problem before or is going through the same thing that has better information or good news.. Someone help!! Reply
I filled my taxes on like 1/13/15 they processed it on 1/14/145 well about 3 days later I check the where’s my refund site and all the bars were gone and all it said was your tax return is still being processed and a date will be given to you when available…..so it said this for about 2 weeks and then I check just happened to check it really late one night and they said that they had accepted my return and it give me a date. My check was sent out on the day it was said and it’s on its way here!!!! Hope it does the same for you Reply
I filed on 1/29 & was accepted w/n a hour. Went from having one bar to none to tax return still being processed, expect return date when available with all other areas showing (ss#, refund amount) until 2-16 still stating refund still processing…. But now with tax topic 152 & refund amount gone, smh & lol. So on day 22, 24 & 25 I called IRS…still processing, 2. System error 3. Internal issue…geesh!! So finally I said 4get called Nat’l Tax Advocate was eligible for advocate but my return is being processed, accepted on 30th, there is no errors, projected refund date is the 9th. So I have my fingers crossed, has any experienced this……
Call Tax Advocate program they are great for getting qualified tax returns back quicker than 4 to 5 months. Good luck. I hope I am not in same boat as you. My filing is still in processing stage and the 21 days are almost up. Thank you. Reply
Mine was filed on the February 2nd too. I also haven’t recieved mine. It still says its processing. What number do you call to get a live person at the other end? The numbers I’ve called have all been automated with no choice to talk to someone live. This is my first year trying turbo tax. I’ve always used H&R and always received my taxes deposited quickly. I will probably go back to them next year. Reply
I filed both got accepted on 1-29-2015 was ti go direct deposit got fed back in 7 days but state nothing yet state says was approved on Feb. The 3 rd but has not went into my back yet but other people that filed the same day has got there’s 2 weeks ago ? Reply
I filled with turbo tax and was accepted on 1/22. Since then my wmr bars have disappeared(for weeks) and states my refund is being processed and a date will be provided when available. I’ve been patiently waiting and now the 21 days have up. What should I do to find out what and when I can expect some kind of update? Reply
My federal came on 2/13/15 and I filed on 2/5 my state was received 2/6/15 and its still not here #whats going on Reply
I have been trying to track my refund all night but the code I have been sent to use is always rejected as being incorrect and it is not. How am I supposed to use this tracking feature if I am being incorrectly blocked? Would take less time to just call the bank. Too frustrating to bother with and not the least bit helpful. Reply
We filed our taxes through turbotax on Feb 5th got email that it was approved then on the 6th we received another email saying it was rejected because someone had used my daughter’s ssn this has never happened to us before! So we had to mail our returns in on February 9th how long will this take now?? Reply
Ok guys so hdre it . For many of u with issues. If u put ur bank info in incorrectly u will get refund via check and it wont be deposiyed the correct day; same goes those of u who used an account with a name different than your own. Also you paid out of your refund for your tax preparation then your refund got your tax preparer before it goes to u, hence causing a delay of up to about 5 days. If you file paper not electronic it will take longer. If you are audited in process then yours will take forever weeks of processing.If you put alot of incorrect it will take more time as well. Now the guy who goy a direct deposit but didnt recieve refund on date. This either because your information wad wrong and they haf to papet mail wich takes like 2 more weeks or your preparer is taking thheir fee from the refund and will direct deposit refund to you after.This is why I do mine myself for via turbo tax. I filed february 9 it was accepted the 10th and deposited 18tj of february. I filed for free so no preparers had hold my refumd and obtain their fees. I saved time and money. With a little efgort and research you can do the same. Reply
And don’t forget if you got insurance from healthcare marketplace it can be held up for the 1095-A form that is what happen to me they needed me to send in a copy. But just got my letter after waiting 3 days past the 21 day wait now it will be a 6 to 8 week wait I bet. Reply
My refund says that it was accepted and deposited into my bank account on February 11, 2015 when I have no bank account any more! I clicked on wanting a Netspend Visa Card and apparently Turbo Tax defaulted to using my old bank account information from last year and I can’t even remember what bank that was to be able to call them and ask them if they have a deposit pending or not. I would like this error taken care of and even if you have to issue me a check and mail it to me I will wait so you can fix this and get it right!!! But please look into this! I have NO income and am about to be evicted have filed for disabilabity due to medical issues. Reply
Hi Kerrie, We can’t look into your account or change your information for your security. The IRS will mail your check we don’t approve or mail the tax refunds. Hopefully you will receive it soon. Thank you, Lisa Greene-Lewis Reply
I filled on 2/17/2015 and was acepted on the 18 is the 21 and they haven’t approved it as yet, I hope everything is good with my refund Reply
My last comment is “still awaiting moderation” from Feb 12th.. Go figure.. Hey, TurboTax, people are complaining yet you lay in silence! What is all the delay, is it because of the fraud being investigated for some returns through TurboTax? Is the hold up the IRS or TurboTax? It appears the IRS has put a “pause” on all TurboTax filed returns and are offering NO explanation. As a customer of TurboTax, I expect an answer from you, as ultimately YOU are responsible. Please advise us ALL what the delays are about. Thank you Reply
Hi Jeff, As you see by this post many comments have been moderated. No, the IRS has not paused taxes filed using TurboTax. You will also see there are people who filed via other methods who are waiting for their refunds as well. There are many reasons tax returns can be delayed. Please see IRS FAQs for more information on why a tax return can take longer than 21 days http://www.irs.gov/Refunds/Tax-Season-Refund-Frequently-Asked-Questions Thank you, Lisa Greene-Lewis Reply
I filed on February 1 2015 it was accepted on February 2nd and my federal return still hasn’t been processed but my state has. Why is it still not processed? Reply
Feeling a little irritated over my tax returns this year! I filed my taxes on 2/9/2015, they’ve been received and approved, but are still being processed (not impressed). I just wanna be able to talk to a live person, to get this figured out! Any suggestions? Reply
I filled on the 9th of February and it is still being processed this is the last time I will ever use Turbo tax it is the worst experience I have ever had filling my taxes and I will NOT recommend you to anyone all I want is a date of refund and you can’t even give me a answer on that very pathetic for a so called professional tax prep software Reply
Hi Clifford, We help you properly file your taxes and transmit them to the IRS, but we don’t review or approve your tax return so we can not give you a date when the IRS will issue your tax refund. Thank you, Lisa Greene-Lewis Reply
It’s not just Turbo Tax. I went thru H&R Block and my return was accepted Feb 3rd… still nothing. It’s the IRS that is taking forever. I wish I knew what was taking them so long as well. Reply
I received my federal in 7 days but my state is saying needs further reveiw may take 90 days respond to any correspondents I may receive well I haven’t received any it’s been 30days no change FRUSTRATED!!!! Reply
Well I found out what is going on with my 2014 refund. .. on Thursday February 19 2015 my tax return just got loaded in the system for processing. …by the IRS. …mind you I filed my return on the 3rd of February. ..turbo tax wasn’t of any assistance with trying to help me as a consumer. ..i just checked my IRS transcripts until I seen a change in status. …and to now further complicate the matter I have a IRS code 570 account freeze on my account….and no other codes outside the typical code 150 and 806 that every taxpayer has ….but all of a sudden a 570 additionaI action pending on my account….with a $0.00 beside that…ihave been filing electronically for years. ….in particular with Turbo Tax. …so this hold can take 1 week to 2 months to be lifted. …so thanks turbo tax for your lack of professional help and people like at Turbo tax Lisa Greene – Lewis …for your general reponses throughout the threads about. ….. “Many TurboTax customers have received their tax refunds”….. and TURBO TAX Robbing me for 160 dollars even though I am not getting my return. ….you all at Turbo Tax should research what is actually being asked and not pick and choose what you want to respond to. … Reply
I used turbo tax every year and I have never had this problem. I filed on feb.2nd and still no refund date. It started off with the status bar and then it was taking away. Now it just says it’s still being processed. Anyone know why? Reply
I filed my taxes with turbo tax i received my federal on February 18 but i still haven’t received my state do you know wants going on. Reply
I was supposed to receive my direct deposit on feb11 my bank received it and sent it back to irs..when will I receive my check and will turbo tax reimburse me for direct deposit fee Reply
I recived my federal tax by Direct deposit and still havent recieved my state tax which was issued 2/13/15 why hasnt the money been added to my account yet? Reply
Turbo tax sucks… NEVER AGAIN! Filed on Jan 30th and same day accepted. 21 days is up still no refund.. Reply
I did my taxes on January 2nd it was excepted on January 13th today we February 21st still nothing I keep calling jackson hewitt but that man that did my taxes dosent know anything but he sure had his hand out for me pay the 320.00 up front Reply
I filed on 2/3/2015 and they said I was approved and everything and it keeps saying still being processed what us going on filed with h and r block and I don’t bought something wrong have received no letter or nothing somebody please tell me what’s going on can’t get through to no one at irs Reply
I filed my taxes on February 6 the IRS web sight states my refund was sent to the bank on Febuary 19, 2015 I logged in to Santa Barbra tax products and they say they have not received anything from the IRS. I just want to know where’s my money. Reply
Hi Aj, It can take the bank up to 5 days to post your refund. Please check back with them. Thank you, Lisa Greene-Lewis Reply
I posted this before and figured id post it again since i see a lot of comments/ concerns about this. i myself filed on 1/22 got rejected, refiled on 2/5 then accepted on 2/6. My bars disappeared on 2/8. Tried to order 2014 return & account transcripts on 2/19, they weren’t available. Tried again on 2/20 they were finally available, meaning my return was processed (i was able to view my account transcripts that shows if they made any changes to your refund /return). The transcript is a short break down of of tax return. Then on 2/21 WMR finally updated and the bars appeared again with a DDD of 2/25. So just because the bars disappear does NOT necessarily mean it is bad it just means they are actually working on your refund! Here is what i found about WHY the “bars or tracker” disappear. Does the “wheres my Refund” always display my refund status with the tracker showing the three steps? No,In some cases the tracker graphic will not be shown if your return is being reviewed prior to step two: “Refund Approved,” and instead an explanation or instructions will be provided depending on the situation. This can happen even if you previously checked Where’s My Refund and it showed the status as “Return Received” along with the tracker. In these cases be assured that we have your tax return and we are processing it. Please follow the directions provided by Where’s My Refund?. Otherwise if we need more information we will contact you – usually by mail. If we send you a letter about your return, please follow the instructions in the letter as soon as possible. You can find this information on the IRS website: http://www.irs.gov/Refunds/Tax-Season-Refund-Frequently-Asked-Questions HOPE THIS HELPS 🙂 you should also try looking for your transcripts(via online is the best way..they give you two options- mail or online to view transcripts)..i posted the link for that as well if you cant find it Reply
THANK YOU for posting this!! I have been able to view my transcripts online for a while now (never tried checking before but when I did it was available) but WMR still says “processing” with no DDD and no bars. I filed on 2/5, accepted on 2/6 and my refund is supposed to be deposited by 2/26, so this makes me cautiously hopeful. Thanks! Reply
This has been a great post but I am wondering why when I have called and gotten someone on the phone twice, both ladies told me they did not receive my refund and I would have to re-file, when I did re-file the next day it was rejected stating that I have already filed, so I called the IRS I.D. theft line, a lady over the phone told me that they did in fact receive my refund and that is was processing and to just give it time, now my status bar has disappeared, I do not have a transcript for 2014, and I am truly tired of all of these games. I know now that TurboTax nor is any other tax prep. company involved with this craziness. It is IRS all the way… A lot of people are going through the same issues including myself, no one is to blame other then the IRS/Government they knew that Obama care tax forms would have to be filed with the 2014 taxes and that this would be the first year having this form filed with a person’s taxes and they decided to do a budget cut lay of IRS workers, and play these mind games with people not to mention treating us terribly because we re-elected Obama. In all honesty I will be voting for the next Democrat this does not change or break me playing these games will not work out for them in the end. It’s not Turbo Tax or any other tax company it is our government. Also the tip of getting your transcript online may be a great option also for you. http://www.pronto4tax.com/~pronto4t/tax-news/pronto-tax-blog/152-how-to-get-through-the-irs-phone-chain-to-talk-to-a-real-person http://www.irs.gov/Individuals/Get-Transcript PEOPLE PLEASE LET OTHERS KNOW IF ANYTHING CHANGES AND I WILL DO THE SAME. Reply
I’m sure this will get moderated like my other post not sure if anyone is seeing them but I got my letter from IRS asking for a copy of the 1095-A healthcare form and luckily you can fax it to them I have the number but you need their cover sheet that has you fill in some blanks. If yall want the fax posted just reply back and I can do that but not sure about the cover page. But If you have a 1095-A that is why your taxes are held up and that is what they want.
The fax is 866-682-7451 I just noticed the cover page has tax payer info on it like ssn and IRS codes so copying that may not work but make a cover page with your name date sending ssn the tax period and your contact info and times you can be called
Okay I just heard frI’m my cousin who works for IRS. she told me that tmany people are I n the same boat a lot due to Health care Regorm. So please be patient refunds are being processed but tyre taking a little longer to complete. I still haven’t gotten mine yet either… Reply
I have not heard if i was accepted or not…all i now is the taxes have been filed two weeks ago..and the irs cant provide me with any information regarding this years return, Whats going on?? Reply
My taxx refund sayed sent on the 19th now it is saying delayed on the 21st please explain what is going on please Reply
Wow! Well On My Journey Of Trying To Find Where My Refund Is First I Filed On 1/23/2015 Was Accepted On The Same Day…E-filed With Turbo Direct Deposit…Recieved My State Refund 2/19/2015…Still No Sign Of My Federal Still *processing* Called The IRS…..Was Told Couldnt See Anything Wrong..Sometimes There Pulled For further Revu..Yada..Yada..Yada..Wait A Couple Of Weeks If You Hear Nothing Call Back..Basically Get Off The Phone Were Busy…No Valid Answer At All…Checked My Transcripts Shows N/A….All Around Its One Big *Stall* Game..Frustrating? Oh Yes..Unless Your Independantly Wealthy..Which Im Not An Most Arent,An Us Tax Payers That Rely On Years End ,To Fill Financial Obligations That Need To Be Payed…As My Mama Said Everyone Hasa Story…But When You Pay Good Money An Do What Yor Suppose To Do The People You Hire Should Fill There Obligations An Run An Fix Things Where You Can Obviously See Whats Broken Instead Of *Passing The Buck*Im Not Talking Turbo Either Im Talking This Whole Tax Process..End Of Rant…Sincerley *Waiting In North Carolina* Reply
did you receive your refund yet… I field the same day 1/23/2015 and got the same response. I got my state refund back 1/30/15 but have yet to see federal return. *California* Reply
I go to check my transcript on the irs website and get the system cannot verify your identity to access your requested application at this time why is that is this bad Reply
Update: i was able to get my 2014 transcript yesterday (WMR was not updated yet, still said processing ). I checked this morning and now i FINALLY have the bars back and a DDD of 2/25! I filed originally 1/22 but was rejected and refiled 2/5 accepted 2/6. So if you want to know before WMR updates check and see if your transcripts are ready, if they are then your return has been processed. Hope this helps 🙂 Reply
FILED MINE ON 2/5 GOT ACCEPTED 2/6 NOW MY STATUS ON WMR BARS HAS WENT AWAY AND SAYS STILL PROCESSING AND DATE WILL BE AVAILABLE WHAT DOES THIS MEANS Reply
I got accepted on 2/13 but haven’t gotten approved but everyone else received theirs that filed on the same day I called to see what’s going on and the irs said they couldn’t find my refund why is that if anything was wrong with my refund would they have told me then should I be worried? Do the irs send direct deposits over the weekend so many questions this is my first time filing nice job turbotax never again Reply
My taxes were accepted on Feb 2nd…its now the 21st and no sign of when my refund will be approved…also cant seem to get through to IRS to find out if something is wrong…i have friends who used turbo tax, filed around the same time as me and recvd there refunds weeks ago…can someone please assist me in finding out if im waiting in vain??? Reply
My husband and I efiled with direct deposit on 1/27. He also filed injured spouse. (I have an old student loan debt, but have been stay mom for 11 years and all income is my husband’s.) It has only been 26 days, but Where’s My Refund is now giving us a DD date. (woot woot for not taking 11 weeks!) My question is if the IRS made changes to the refund amount, will it change on the WMF tool? Because our amount didn’t change at all and I am wondering if we are still getting the full refund or I some was offset? I have not received any letter yet about an offset. Reply
I finally got bars back again and refund approved and I sh have by February 25th!!! I guess me calling and answering all those identity questions helped Reply
So you called in to answer identity questions? That is odd. Were you in receipt of a letter indicating you needed to do so? Reply
I didn’t receive a letter to call in either. I called in to find out my my wmr bar went away and they said I had fraud alert.
I FILLED WITH TURBO TAX AND RETURN WAS ACCEPTED ON 2/3/2015 BUT STILL NOT APPROVED. NOTHING HAS CHANGED SINCE IT WAS ACCEPTED? IT HAS NEVER TAKEN THIS LONG TO RECEIVE MY REFUND BEFORE. WHAT MIGHT BE THEPROBLEM Reply
I’m thinking we will find out in the news here some day soon. Too many people are having this issue. I was accepted on 2/2 so I am in the same boat. Also here is my comment from another entry: Try 800-829-1040 press the following prompts: 1,2,2,4 then 1. However I did this today and when I was finally routed to the right section the computerized prompt informed me, “Due to an extremely high call volume about your specific type of tax situation (Filed, status bars, and then “will notify you when available”) we cannot take your call at this time. So I’m assuming the problem is bigger than anyone wants to address yet or put out in the news. We shall see. The prompter encouraged me to try calling back on Wednesday. Today is Monday. Reply
got the same thing today as you Archie. 20 minutes of transferring just to get high call volume we cant take your call at this time? something is up? been over 30 days for me. I will be homeless by may if this keeps up.
Hello anybody if u filed your taxes on the 7th of feb and all it says is it was received doesnt mean it was really received i filed the 7th but it really wasnt received till the 10th it was approved on the 20th my ddd is the 25th . Hopes this helps anyone. Reply
Hello, I received got my state refund deposited to my account already a week ago but my federal. Do you know by any chance why it’s taking so long? I thought my federal would come right after. Reply
I Checked my status on the 14th of feb and was approved and that my refund should be sent to my account on the 19th of Feb here it is 21 of Feb nothing has been deposit. I talked to my bank they have no information of a deposit. Im not sure what’s going on totally confused never happened before. Reply
I was accepted on 1/12/2015 with a date of 2/10/2015 for refund . well here it is 2/21/2015 and the bars went away and all I get is refund is being prossed we will inform you when a refund will be available no more turbo tax for me. this is why there was a class action suit. turbo tax sucks Reply
Hi James, The IRS approves and issues your tax refund. Many TurboTax customers have received their tax refunds and there are also people who have posted here that prepared their taxes using other methods and have not received their tax refunds yet. Every tax situation is different. Thank you, Lisa Greene-Lewis Reply
well I cant get an answer any where I called the IRS nothing? will be over 30 days I tried for my transcript and it is not available? have no clue what that means? this is bad I never had a letter or nothing sent to me.
Lisa, I filed using turbo tax this year. I have a extremely straight forward tax return using 1040ez with one source of income from the state I live in. I have already received my state return and they acknowledged the incorrect turbo tax return and adjusted it to where IS correct. I cannot think of any other reason, other than all of the news about turbo tax being investigated, why my return would be delayed (filed Jan 30th / today is the 23rd of Feb) as it has been. It’s not even a very large return and the federal was accepted Feb 2nd. Now it shows the same quote that everyone is talking about, “Refund date will be provided when available.” This after the bars disappeared. There has to be something more to this.
Hi Archie, TurboTax is not being investigated. As you can see from other comments there are people who filed using other methods that are still waiting for their tax refunds. Thank you, Lisa Greene-Lewis
Lisa I can understand everyone is different but getting the same results I file on the 24 of Jan accept same day expected date was 25jan-14feb as soon an the 20th day of the 21 mark bars disappear so on Feb 13 no bars and its the 23 still no bars I have no indication to what’s going on no message no letter no nothing call IRS can’t talk to anyone can u be kind and give me so input please
I use turbo tax on my own every year for the last 5-6 years and I never had a problem until this year. I will not receive my refund until the 20something of March. Hopefully right before my birthday which sux. Apparently the IRS has to send my whole refund to my bankruptcy Trustee then the rest of it goes to me.
I filed on 1/30 mid afternoon was accepted an hour later. It is now 2/21 and WMR says it’s still being processed.I’ve never waited this long and funny thing about it is I already have my state refund back never had state come before federal ever!!!!!!! I am trying to call the IRS and have got nothing but at recording does anybody know a number that can be called where you can talk to a live person? Reply
My bars were stuck on processing… Then on the 19th…. Bars went away and I see the same thing you do! Is there anyone else with this issue besides us. Yes turbo tax Lisa… We are aware it’s not u or turbo. I didn’t even file with turbo tax…. Some people just need help looking for answers!!!!! Reply
Heather I am definately having the same issue.I filed on the 19th and it still says received and is processing and should receive within 21 days, I didnt file with turbo tax and i guess im getting a little releif that im ot the only one having this problem, my girlfriend filed the day after me and she lready got her state and su[pposed to get her fed by satI dont know what the hell is going on but they need to fix it QUICK!!!!
I dont think.its turbo tax i went to hr block and im.having trouble.my.brother went to.jackson hewit and he havin trouble alot of ppl dont know that the healthcare bill.is slowing taxes down we had to get a paper from the healthcare marketplace and then get a paper from the irs and send them in 2getha and then that takes anotha 6-8weeks. Reply
Im going threw the same thing the exact same thing bars went away and trying tocontact the Irs is impossible Reply
What does it mean when it says your tax refund has been delayed and the date may has changed? What should I do? When will I know my money is coming? Reply
I’m a little bothered and maybe i’m misunderstanding but I signed up for the 39.95 to plan for my taxes and it deducted it twice on my taxes, then come to find out I have to pay an addiotional 39.95 for each state I filed in. All was well at the end since it may have saved me a couple dollars elsewhere, but now my card has not arrived and it was supposed to be here today at the latest. This was my first year using turbo tax in 5 yrs or so, I figured i’d give it another try, but i’m becoming a bit bothered as I am not seeing any advantage. For the little bit extra at H R block I would’ve had mycard on the spot and all would’ve been well as it is every year. I wanted to say something about this 2 weeks ago when I filed but there is not customer service info either i just stumbled onto this email in my promotion box. and this email isn’t even to turbo tax so i dunno if this will even work. This was my msg to the people who take my money for turbotax, still not customer service info for turbotax though, doesn’t look like I’d use them again. Reply
Hi Brandon, Sorry about the misunderstanding about the states. Yes, you would have to pay for different states, because each state has their own laws and requires different programing and transmittal to the different state. If you need customer service the number is 1-800-4-intuit. Thank you, Lisa Greene-Lewis Reply
checked my bank account and found my state and federal had arrived in 9 days after filing. thanx turbo tax. Reply
I filed my taxes with hand r block on feb 3 2015 and every thing was fine the irs accepted it all the information I gave to irs.gov on the internet was true and all I ever get is no information Reply
I filed on Jan 20th and excepted that day. My return is still in processing 30 days later. I have had zero contact regarding any delays or whether something is wrong and can seem to figure out what to do about finding anything out. Reply
Go to your local IRS they will tell u what is going on I did. They found an error on mine. A letter from the IRS is on the way. Hope thus helps. Reply
Wow. I am in the exact same boat. No info and my status bar has disappeared from the IRS website as well. Very frustrating…. Never taken this long. Reply
Same issue filed and accepted on Jan 31st gave me a payment date and then change to still processing as of today. Try calling IRS voice prompts……FRUSTRATED.. Reply
Try 800-829-1040 press the following prompts: 1,2,2,4 then 1. However I did this today and when I was finally routed to the right section the computerized prompt informed me, “Due to an extremely high call volume about your specific type of tax situation (Filed, status bars, and then “will notify you when available”). So I’m assuming the problem is bigger than anyone wants to address yet or put out in the news. We shall see. The prompter encouraged me to try calling again on Wednesday. Today is Monday.
Just so everyone know if not Turbo Tax fault the refund are delay if you check out the youtub sit for irs you will see several news report about last year that the IRS pay out 6.5 billion in fake tax refund and they took a lot of flack for it so this year they are checking everyone that got hit last year and I would say everyone that is sending to bank card like mine liquid or prepaid cards because that is how the thefts get the money. So stop being angry that maybe it takes a few more wks because if someone else get your money it could take up to a year to get it back. I think I will take the few wks long to have them protect my tax refund. Reply
Hi Lisa..my check was supposed to be deposited on2-19..so it still may take a few days…please let me know asap Reply
I tried getting my transcript for 2014 yesterday and it said it wasn’t available i tried again today and it was available. So hopefully that means something and my return has been processed! I checked WMR & still no change in status, no bar still processing. Filed 2/5 accepted 2/6. Here’s the link below to get your transcripts. http://www.irs.gov/Individuals/Get-Transcript Reply
Hey I filled on 2/16/2015 and the refund was approved, but now is saying Your tax return is still being processed. Can you explain to me what is going on? Thank you Reply
******UPDATE******* Called IRS this morning had to make only4 calls and using options 1,2,2,4,1 to get live agent. Was very surprised I actually got a nice one and very polite, anyways find out that I got pulled for mathematical error on Turbo Tax side so thank you very much TT I now have a 30 to 45 day wait for the error team to fix it and the put it back into processing as of now it’s been in for 14 days so I’m looking at 8 March to 23 March. Looks like I may use a different service next year. Reply
I was told I would get a certain amount and today I saw my bank account and shows $35.00 instead of 5,000. Why? Reply
Still have not received federal or state..it’s getting irritating..I’m supposed to be going on vacation next week and want that money Reply
I filed mines on February 3 my friend filed a day before me and got hers and I had a friend file a week later and she got hers on Wednesday. …i am running behind on my bills because of me needing this money to catch up…these professionals at turbo tax need to address these issues also and not just the general reponses Reply
I did my taxes 1/24/2015 they received it the next day and they have told me it has been approved but on your turbo tax site it says I should get it 2/25/2015 but on IRS site it says still processing what it that about Reply
UPDATE After 2 hours on phone with IRS somehow they missed my return!Should have it in 14 days. TurboTax…NEVER AGAIN! Reply
So frustrated!! I filed on 1/28 and it was accepted on 1/29, I got my state return on 2/5 and still haven’t gotten anything from federal. I set it up on direct deposit. The website, phone and app all say still processing, a refund date will be given when available. It said I should have it by 2/18 The 21 day mark but no money and no info. I haven’t gotten anything in the mail with info why. Its says if it’s past the 21 day mark I can call but I’ve called 4 different numbers for the IRS and they are all the same automated system and can’t ever get to a human!! I’ve never had a issue before and I’m getting really mad! Does anyone have a number to talk to a person or know what’s going on?? I filed head of household with earned income credit and a child. Reply
I feel your pain I am going through the same issue I filed on the 21st of January they accepted it then they took the message away it said set a date will be provided when available I called them and all they can give me is excuses excuses system era my refund is lost in cyberspace I have to wait 30 days from the day of my 21st day which I should have had my money as IRS states in all of their messages to the customers they tell everyone that you should get your money within 21 days but now its past 21 days they corrected the error in my taxes which was the Affordable Care Act and I still have to wait 30 days to get an answer about why is it taking so long all they could tell me is it is a system error but I do have a phone number for you and make sure that you press the option number one when it says if you received any mail and don’t press anything from there on that’s the only way you’ll get through to a human 18008290922 Reply
I’m not sure what is going on either. I am in the same position. We have gone past the 21 day mark and we can’t get a human either! I have called numerous times and I’m just told the wait is longer and they hang up!!! Everyday same thing……still processing. It’s amazing how they say 9 of 10 will get it back before 21 days but yet there seems to be a lot of us 1’s around!!!!!! They can take it but not give it back!!!!!!!! Reply
I have the same thing! I was accepted on January 29 and still say processing! So mad here too! It NEVER taking this long! I also filed Head of household with earned income credit too Reply
I’m in the same boat I filed the 24 got accepted same date just got my state Wednesday but nothing on federal Reply
same here. was accepted 1/29 and ws supposed to have had it 2/19/15. today is the 20th “friday” and nothing. I do know they make deposits on fri. i dont knw whts going on. Reply
I’m having the same problem. Did you find anything out? I’ve heard alot of people having this problem this year with turbo tax. Reply
Try this, it will at least let you get a hold of a human being. (800) 829-10401,2,2,4, and 1 Be sure to mention that it’s been over 21 days and that you have been checking the Where’s My Refund tool. Reply
There should be a gap between the 1040 and the 1. Sorry, it should look like this: 800-829-1040. Then 1,2,2,4, and 1.
I am having the same issue but I have talked to 3 different individuals over the phone at the IRS. If you click on the prompt that states “Identity Theft” It will get you through to someone, or click on the link below it helped me the first 2 times. I am not saying that you have I.D. theft, but it is the fastest way to get a person on the phone. I hope this helps the only other thing would be to go to your local IRS office and speak to someone in person, call the IRS between Wednesday and Thursday (try to call first thing at 7AM or the evening is a lot better) A lot of people are going through the same issues including myself, no one is to blame other then the IRS/Government they knew that Obama care tax forms would have to be filed with the 2014 taxes and that this would be the first year having this form filed with a person’s taxes and they decided to do a budget cut lay of IRS workers, and play these mind games with people not to mention treating us terribly because we re-elected Obama. In all honesty I will be voting for the next Democrat this does not change or break me playing these games will not work out for them in the end. It’s not Turbo Tax or any other tax company it is our government. Also the tip of getting your transcript online may be a great option also for you. http://www.pronto4tax.com/~pronto4t/tax-news/pronto-tax-blog/152-how-to-get-through-the-irs-phone-chain-to-talk-to-a-real-person http://www.irs.gov/Individuals/Get-Transcript Reply
i filed on feb 4 got my federal within a week but still no sign of state. I was able to get on the phone with someone but she told me it needed further review because it was inputted incorrectly. that is turbotax fault not mine. now because of turbotax mistake i have to wait 8-12 to get my money. Reply
this is side the first year I claim my taxes I was accepted on the 21st of January and now I am under review I’m under stress this is so stressful I can’t believe they could jusShore come out without no when the check is cut to you from your employer those IRS taxes Shore come out without no issues but us to taxpayers are having all these unnecessary issues. I’m just disappointed and sad and by all the stories I am reading I can’t even get a clear answer what are the crazies answers I have gotten from IRS is that my taxes are lost in cyberspace I’m still lost for words
My boyfriend filed and was accepted on 2/07/15 and when we checked the where’s my refund on IRS website it showed processing on the scale that says (Processing/Refund Approved/Refund Sent) Well now when we check it, it do not show that scale anymore. It just says Processing and refund date will show when available. CAN SOMEONE HELP ME AND TELL ME WHY IT CHANGED FROM THE NORMAL LOOK? Reply
My refund was sent back to IRS, because my bank account was closed. I just had a new account opened up with the same bank. Can I give the IRS my new account info to see if they will direct deposit again or will they just mail a paper check and how long will that take? Reply
Lol. Are you trying to start a protest? Relax, dude. You will get your money. Have none of you been paying attention to the news? IT IS NOT TURBO TAX FAULT! it had something to do with the new insurance. Some slips were printed out wrong, and those that were, the IRS has to personally do your taxes, instead of their automatic system. Wouldn’t you rather wait a little longer than not receive your money at all? The IRS has also been so backed up . they fired a lot of their employees. Instead of people blaming turbo tax, try blaming the government, or perhaps our super awesome president.. Yes that was sarcasm
Its our money and we want it now pay us now pay us now pay us now pay us now pay us now i.used hr block.by the way same problem
I filed 02/02/15 My 21 days will be on Moday. It still says processing. Will I get my money ever!! I just need for someone to tell me what I can do or who can i call? Reply
hello the irs mailed me a check on February 13 but i still haven’t received it my cousin’s was mailed the same day and she received hers today Reply
****UPDATE***** I called Irs wanting to know why it was still processing. accepted 1/21. After finally speaking to a human being they gave me a phone number to call for Taxpayer Protection??? Okay… Called that number waited another half hour. After confirming it is in fact ME they said everything was okay now and that they were going to process refund……………….SHOULD GET IT IN 6 WEEKS!!!! Good job. Reply
did they happen to tell you if where my refund will start working for us I had the same problem and talk to someone gave all the information was told I would have my refund no later than April 6th but he didnt say if they will change the status on WHERES MY REFUND Reply
https://myrefund.illinoiscomptroller.com/index.cfm#.VOTG1cnnbqA This is a website i found for those who are in Illinois and want to check that status of their state refund. This system will also email or text you once your refund has been processed, if it has not already. Who knows maybe those in other states have the same setup! Research it Reply
It is frustrating to see on TurboTax that it’s been approved, but to have it say they are still processing the returns on the state and irs sites. I was excited thinking that they would be here by now. Now I find myself checking frequently. I think it would relieve so much frustration for your customers if you didn’t say it’s been approved until it’s actually been approved Reply
So I filled on th 24thof January it’s the 18th of February and still NOTHING!No updates on the IRS tax tool either. TurboTax was recently compromised with a series of tax fraud & Im guessing that’s what the hold up is this year, only I don’t have time for this foolishness I need my return back days ago. I will not be filing with turbotax next year this is ridiculous. Reply
Hi, This is not related to TurboTax. Many TurboTax customers have received their tax refunds and there are also people who have used other filing methods commenting on our site saying that they are still waiting for their tax refund. Thank you, Lisa Greene-Lewis Reply
i received notification that my state and federal tax returns were excepted and approved, i filed on or about Jan 25th. i received my state return in about ten days but acording to the where’s my refund status, it says it is still being processed
Hi lisa my question is my tax refund already been sent. But my bank account closed before the irs able to do direct deposit what us going to happen now. Please help
Hi so Idk if my comment posted but if it says it will be sent to my bank by the 24th and irs.gov tracker says it’s not sent could it still shoe up today?
I filed on January 20th. Accepted on January 21st. Was told the normal 21 days to deposit. 21 days was February 11th. I’ve tried to call IRS but I can’t talk to a live person. My WMR tool says still processing. I’m really frustrated. EVERYONE who filed after me has already gotten theirs. Help! Reply
I found that when you call the 8008291040 you can hit 1 then wait until it starts talking hit 5 and then wait again and hit 3 it will get you to a live person Reply
Just wanted to say Ty for the information on actually getting to talk to a real person. I found out why my return is being delayed. Ty once again.
You need to call, it’s the only way you’ll honestly find out.. I have the exact same status with no tax note and just found out there sending me a letter and was told it could be do to the Obama care and the systems not having the updated software for the tax forms and that it may ask me to mail them in. Also wasn’t stated that I was under a review. Hope this helps Reply
According to the IRS our federal refund was approved last Friday 2/13/15. So how long does it take turbotax to direct deposit it after it is approved ? This is our first time using turbotax. We switched from taxact and as soon as it was approved taxact deposited the money in the account. Do they wait for it to be sent by the IRS ? Reply
Hi Sharon, TurboTax does not deposit the money. Your money is sent from the IRS to your account. Once your refund is sent to your account from the IRS it may take your bank a few days to process the payment. Thank you, Lisa Greene-Lewis Reply
Hi Lisa it says my check was deposited to my bank on 2/19…so it may take a few days to show up on my statement? Getting frustrated and worried please let me know. Thanks
The website says my refund check was mailed Feb. 13. Realistically, how long should it take to receive my check by mail? I know the site says it could take up to 30 days to receive, but surely it doesn’t take a month for a check to get to kentucky. Is a week realistic? Reply
I filed both on turbotax on 1/31 they were accepted immediately, usually i use hrblock but they were saying my employer wasnt efiling the ein was supposed to be all numeric. So i did turbo tax, i got my state 2 weeks ago but my 21 day cutoff is this saturday and today is Wednesday. Its NEVER taken this long on irs website its stuck on accepted. Im relieved to see im not the only one. And I filed before turbotax had that fraud issue, and that only affected state returns. I need my money! Im pregnant and have a 1yr old and havent worked in a month due to complications with my pregnancy, i have bills to pay and im praying it comes soon! Reply
Guys…..I’m gonna give it to you straight forward.stop worrying. Now if your going on the emir site and it states your refund is still processing….a refund date will be provided when available…as long it has the code 152 .. Wait until your 21st day. Then call this number 1-800-830-5084 Irs protection number..tell them a rep told you to call. Verify. Your identity with the customer. Service rep. Once confirmed. Your refund will finish processing. Another number to call would be 1-800-304-3107. To make sure you owe an offset. Like student loan,child support,bank,etc. I hope this help Reply
Problem is Michelle, I was told by the IRS a couple days ago to call the customer protection line, but EVERY time I call it says “Call volume is too high, call back next business day” and then hangs up. This is total BS. They send my return to a different department and don’t have the decency to call or email me. Typical governmental agency.
Michelle, I’ve been calling the “Consumer Protection” number for two days, since I finally got a hold of an IRS agent and they told me that was what I had to do. The problem is…. I get the same recording EVERY time… “Call volume is too high, call again next business day”. This is ridiculous… They send my return to a different department which holds up my refund and they don’t email or call me??? Typical government agency.
It has been over 21 days since I filed my taxes, and no refund yet. The message reads it is still being processed and date will given when available. Now, I was audited for 2012, but my audit was ruled in my favor and I received my return for 2013. Is it a possibility I am being audited again. It is very frustrating. Reply
Hello I will lIke to know what’s going on with my refund it have been longer then 21 days. Please give me a update on my refund as soon as possible. Thable you much….. Reply
Yeah… This is not encouraging to see so many people with the same problem. I’m very disappointed in the service. Reply
Hi John Paul, There are many TurboTax customers saying they did receive their tax refund and also others posting who used other services saying they still have not received their tax refunds. Every tax situation is different. Thank you, Lisa Greene-Lewis Reply
It’s not just Turbo Tax. This is related to the IRS. I used another company. The IRS is doing this on purpose. It’s all a scam. Reply
I filed my taxes on January 28th and they were approved three days later, i received my federal on the 4th but have yet to receive my state, is this normal? Reply
Just wondering how accurate the deposit date listed on the where’s my refund is??? I’ve been accepted n approved but refund hasn’t been sent yet and nothing has been deposited to my account. Im just curious as to the accuracy of the deposit date. Someone, anyone pls let me know something. Reply
The IRS said our return was approved and scheduled to be sent Feb. 11th. Well I still had not received our return today. I checked “where’s my refund” and there is an ! And says they pulled it from being sent to looking it over. Why? Is that normal? We did owe then $2,700 but they deducted that from the return, gave us our new refund amount then pulled it back again. Reply
So I finally got a live person today. My bars disappeared a week after it was accepted. Today the lady told me there was an error processing my return electronically so they had to pull it to work on it. So now it’s like I filed a paper return and it’s going to take 6-8 weeks to process. Reply
I filed my taxes on 1-19-15 Got federal return back but have not received my state. worried something went wrong Reply
I filed my taxes on February 06, 15 with TurboTax, it was accepted the same day by the irs. My status is still in processing mode and I called the irs four times and all they can say is it take 21 days to process. This is my first time using TurboTax and and I will never use them again. Ive used h&r block for the last 8 yrs and have always there received my refund within a week. I know its a TurboTax fault n not the irs. Extremely pissed! Reply
Hi, Many TurboTax customers have received their tax refunds and there are also people who used other methods to file who have not received their tax refund. Everyone’s tax situation is different. We do not approve or issue your tax refund. Thank you, Lisa Greene-Lewis Reply
Wow this is crazy!!!! I filed on Jan 27th and I still haven’t heard anything. The IRS2GO app says its still processing. I don’t know what’s going on or why I haven’t got anything. Now I see am not the only one. I guess we ain’t gone get anything until the decide. And there’s no way of finding out. Just a waiting game now!!! Reply
I filed on Jan 21 and got accepted an hour later but still haven’t received my return.. status on the website says still processing. It’s has been over 21 days and I called 18008291040 but it does not give me the option to speak to someone regarding this. Is this happening to anyone. I have friends thug filed way after me and received their money like a couple days later. Reply
Same number but opt 1, 2, 2, 4, 1 and you’ll get through, I’m in the same boat, where it says processing, no refund, no tax note, and today was told I was sent a letter yest and it’s a 90% chance that the letter is due to the irs systems not being updated with the latest software for the Obama care tax form and it may require me to send in info. Not 100 sure. Smh, this year is the craziest ever Reply
Filed 1/29 and all accepted and notified its on net spend card. However, still haven’t gotten card and they wont return my call. The have over 8k of my money…WTH Reply
I filed on the 28th and if I go to where’s my review or call the auto system and it say the same thing my refund is still in process I have no notification from IRS that they are doing anything with my refund cant get a live person so did anyone else file on the 28 or 29 and have any information as to what is going on? I am so frustrated Reply
Accepted the 27th now day 22 called got a person put me through to the individual line and then operator says high volume of calls call back tomorrow… My 21 days was 2/17! This has to be a joke!!! I’m trying not to trip but if there is an issue I have a number listed on my forms they could have called it call instead of having people in limbo Reply
I as well filed on the 28th. As you know our 21 days were up yesterday. I called the IRS spoke to a representative and was told my return is under further review. No specific reason but this means it can take until the 4th of march and the 18th at the longest. Well atleast that’s what the rep told me. He said basically nothing is wrong so continue checking the Website and look foward anywhere from now to the 4th of March! Reply
I got the same speech from an IRS person when I called the toll free number. I was totally frustrated because I filed on Jan 12th and it was accepted to be processed on Jan 14th however the IRS didn’t start processing returns until Jan 20th. The woman told me that it’s happening quite a bit this year and that with the extra work they have to do this year with the new health care reform and being shorter staffed returns are taking longer. Which I understand but I don’t think they should tell people you’ll likely get your return in 21 days and then when that person checks for an update day after day and doesn’t get anything it’s totally frustrating! I told the lady this isn’t right, I didn’t do my taxes myself I used software so I don’t understand how there could be a problem, she said “mam it isn’t that you did something wrong, it’s that we have more to do this year and less people to do it” Well sorry lady but that isn’t my fault and I would like my return, my family and I are counting on that! uurrgghh The IRS is totally frustrating this year!
There’s nothing we can do but wait. I can’t believe it’s going to take 30 days for the irs to send my trustee a letter for my bankruptcy
has anyone that gave there information to the IRS gotten their refund yet I am still waiting I filed on Jan 28th and then called on Feb 17 and gave information to verify that it was me to IRS but still nothing just want to know if anyone got their refund that has had the ID theft yet.
Do i have to call because this my first year doing my taxes and i put a routing number for a card that cant receive money only thru my job ! I need help ? it has been accepted aproved and sent but it was the wrong card Reply
Hi Brianna, If the IRS has information for a closed account they will mail you a check. If your return was already approved the information can not be changed once it was electronically filed and approved. Thank you, Lisa Greene-Lewis Reply
I filed jan 20 2015 accepted jan 22 2015 .. My 21 days was Feb 11 2015 . Today i decided to call and ask because i was curious and upset … Spoke with a rep she said i should have received a letter (which i didn’t) that i was a victim of identity theft and i would need to complete a questionnaire in order to complete the processing …smh !! frustrating because i never received a letter and when i called the identity hotline number it hangs up on me and says there experiencing a high number of calls !!! Reply
For everyone who still has a “processing” statement, and it’s been past 21 days, there is nothing you can do and nothing you can find out. It’s been over 21 days for me so I called the IRS and spoke to a representative today, but all she could tell me is that it’s under review. I tried to find out more but she said there was nothing else she even knows. Now, I could call back and get more information if the status changes to something else but, as of now, as long as it still says “processing” all of our hands are tied. I am not happy. Reply
Hello I filed my taxes on the 31 of January State has completed their return and sent me my refund what is going on with the Federal refund. Turbo Tax let me down this year after I have been faithful in using your service. Reply
Hi i filed my taxes on Feb 10 2015 & It Was Accepted 10mins After. But Whenever I Check WHERE’S MY REFUND It still says Can’t Provide Me With Any Info And To Wait 24-48hrs after Receiving Email.. What Is Going On…? I Just Wana Know If Is Being Processed Or Not Reply
Still no update, still says processing, accepted 1/27/15 should be received by 2/17, well here it is still no ddd still no money still says processing and the irs line is high volume so can’t call. I’m pissed Reply
I filed on 1/27, accepted on 1/28 – Still no tax refund. I have no bars and it says, “Still processing”. I have not received a letter of any type. Anyone else having this same issue? Reply
I filed on the feb 2 approved on the 13th took 11 days to get approved dd on the 18th today irs sent it to sbbt bank will i get it sometime today also read your transcripts it told me everything i needed to know Reply
I filed on 1/31/15 and have already received my state refund. My Federal taxes were sent to my bank on 2/11/15 and time frame for deposit was between the 11th and 16th of this month. It is now 2/17/2015 and my bank has not recieved the refund and i cant get in touch with the IRS. What do i do? Reply
Never again, turbotax…… over 21 days and no return….. nothing changed as far as my info from last year….. I called and irs and they said there was an error and couldn’t tell me what it was at the moment. Reply
I filed my taxes and was accepted on January 24th. The 21 day mark was February 14th but I have stil not received my refund (I filed my parent’s taxes on January 25th and they received their refund within 10 days). WMR is still reflecting a message of “Your return is still being processed…” and there’s no refund date available. I’ve tried calling 800-829-1040, but it does not give me the option to speak with an actual person. Does anyone have a number that will allow me to speak with someone to see what’s going on? Reply
I filed on Jan. 26 and my return was accepted on the 27th, today makes 22 days. This is ridiculous, won’t be using Turbo Tax again, I’ve never had to wait on my return this long and have been using Turbo Tax for years. Can’t get through to IRS because of “high call volume”! Reply
So frustrated. Still saying refund is being processed. A date will be given when available. 😢 My 21days will be up in a couple days. Reply
I filed on January 21st. I have already received my state return that came pretty quick. But my federal return says its still being processed on the where’s my refund tool. It’s been well over 21 days. Wondering what’s up when it was instantly accepted . Id really liked my hard earned money back !!! If anyone knows anything for the delay please let me know Matthew Reply
I filed on the 21st also. Accepted the same day. I called irs last wed and finally got through. After half hour of research the rep said there was a processing error and I would not receive my return for 6 to 8 weeks after file date of 21st even though I did nothing wrong. I thought it was just me but maybe they messed up all returns filed that day. Reply
Same here…its been 27 days since I filed, and its still “processing”. I called, and was told that its still processing, and that I could keep checking daily with the “wheres my refund” tool. I was told it could be another 6-8 weeks…and that if they need anymore information they will get ahold of me. Its so frustrating. Every other year I’ve had it before 21 days is up. I’m worried there’s something wrong with it, however seeing so many other people with the same issue…I wonder if there’s another reason for the delay. And if so, they should give us an explanation instead of letting us wonder whats going on. Reply
I filed on the 13 was accepted on the 16 got a letter from irs that said that they was reviewing my income and that I didn’t have to do anything. But I see a date of February the 20th on your site. Should I wait to see if I receive my refund on that date Or should I call the now. PLEASE HELP THANKS IN ADVANCE Reply
I am in the exact same boat as you… I filed a couple days after you… and it says the same thing, that my return is being processed and a refund date will be given soon. I don’t understand this? When I call the IRS it won’t take you to a live person and even if you call your closest office, they can’t help you either!!! I am wondering why this year is so difficult because every other year I have not had any problems. Reply
I filed on 1/26 and was accepted that same day but mine went from being approved to no status at all and Feb 16th will make 21 days. Whats going on? Reply
I filed on feb 2 and was approved on friday the 13th it took 11 days dd on the 18th irs sent ot to sbbt bank they have it will they give it to me today Reply
I filed on Jan 26th accepted Jan 27th my bars went away the second day. When I go to irs2go it says “Your refund is still being processed, a refund date will be provided when avaliable” I filed self employed this year and claimed a dependent, they audited me on my state asking for pay stubs, my tax preparer says its normal for self employed to be audited on the state. She also told me I shouldn’t worry about my federal, but the website has not updated in 16 days. Should I be worried. & btw i still have not got a letter in regards to my state. Reply
Turbo Tax accepted my return on January 29. It is February 16 and I have not heard anything from them. The 21 day cut off date is this Thursday…. I have had friends that used TurboTax later than the day I submitted it and they have already received theirs. What’s going on with that? Reply
Hi Stephen, Everyone’s tax situation is different. After 21 days you can call the IRS to find out the status of your tax return. Thank you, Lisa Greene-Lewis Reply
I was just wondering what number do I call to speak to someone at the IRS because it has been well over 21 days since we’ve filed and has not received any letter in the mail saying we’re being reviewed.
Well how do you do that? Because the irs won’t take you to a live agent and all they do is tell you the status of your refund, just like the website. So how am I supposed to call them? the only other thing I saw was there is a number that says call if you haven’t received your refund in 12 weeks from acceptance. And they won’t talk to you unless it has been 12 weeks. So what is going on Lisa? Give us some info we can actually use!!!
I filed and got accepted on the 29th of January as well. I just hung up with a rep who gave me a little more info then I have been getting, tho the 21st day is thursday. She said that I must allow an additional 6 to 8 weeks due to some identity changes. She asked if I had credit to walmart or target or applied for credit recently? She said that those things are impacting my return. However, the Sad thing is that none of that applies to me. This is sad!! I hope it works out for all of us though. Reply
I was accepted 1-31-2015, still waiting for approval and dd date. It is 2-16 -2015. It has never taken this long before! I did receive the state return. I pay the full price amount for a Obama-care health policy. I don’t know if the form I filled out for that is holding things up or what. I usually receive $ in 7 days.Tomorrow is day 18:( Reply
Tina I’m in the same situation. It has NEVER taken this long. I don’t know if I should be worried or let it be. Reply
I filed my taxes on the 30th of jan…got accepted the same day…as of today 2/16/15 its still processing….can somebody tell me whats goin on… Reply
My turbo tax refund states that: Your refund was sent to your bank on February 10, 2015 for direct deposit. Its now 2/16/15 and i just called the bank its not there.. Im getting frusturated! Where is it?? My bank account number is correct and its been approved so where is it?? Reply
Mine is the same thing. Mine was processed on 2/12 and still not in my account. I called my bank and they said it could take up to 5 business days. Since banks do not process over the weekend and Monday, they were closed, I was told could be Friday before mine shoes up! Reply
Okay so if I put my sons middle initial wrong is this whats keeping me from getting my return. Filed 1/20. Accepted 1/21. Looked over e-file and i put the wrong letter in for middle inital. What now??? Reply
When I initially filed the name didn’t match the social (I flip flopped two digits) and I received an immediate notice via email the return was rejected due to the error. If yours was accepted that would lead me to believe the middle initial wouldn’t make an impact or delay. I am not 100% sure so take it for what it’s worth. Reply
Filed Feb 3 and it was accepted and hour later as of today Feb 16 it says still processing. Should I worry? Reply
I was accepted 1/30/2015 and nothing yet. When I go to where’s my refund, it still says processing with no bars. Hasn’t shown bars for over a week now. I filed with turbotax. Why are there no bars, and why is it taking so long. I know it could be up up to 21 days, but am I really that one. Everyone else seems to be getting their return. I have a very simple return. Reply
I filled HRblock Jan 27 2015 accepted that day, checked statues says still processing. Talked to live person (after30 min wait) said 19th of this mo , asked me if this was the first time I filled joint, what’s that all about. This is crazy! Reply
I filed on 01/27/2015 its been 30 days and I have not received anything yet. The status says it’s still in processed…whats going on here? Reply
I must say after a long wait I filed on January 17 it was accepted on the 20th….On Valentine Day I checked again it was approved it will be deposited by Feb 19th… It’s really going to take a lot of patience this year… I tried to called before and gave up when I couldn’t get thru to anyone by phone…PATIENCE is the key Reply
Filed on the 16th, got “approved” on the 20th, yet when I put everything in at Where’s My Refund, they have no information on me… Reply
Filed 2nd still processing, first time used turbo tax, my friends got theres in 6 days and im still waiting still processing with irs. Reply
i filed the 2nd of feb me and my husband neither of us can log in we did it online and got out taxes mailed to our address this is our first year filling how long does it normally take to get ours we really need it ive contacted turbo tax 2 times and they couldnt help me im very upset because we really need ours and cant wait 8-12 weeks for it to come back that 2 1/2 months !! Reply
Finally! I sent mine 2/4 and was accepted that day. I finally received a dd date today for this Friday. I fist noticed something was happening when my transcript said my refund was approved. 2 days later WMR updated. So I hope this helps for you who are like me and check everyday. Check the irs transcript first! Reply
I filed on Jan 20. Accepted on Jan 21st. 14 days later my wmr bar disappeared. Then I just has a notice saying processing. This am I finally checked and wmr bar was back with dd date of Feb 25th. I hope this helps everyone.
I filed in January and I got my federal return in 7 days but my state still hasn’t come in and it’s been over 3 weeks and I’m getting very frustrated!!!! My friend did her taxes when I did mine and she got both her state and her federal in within a week of filing…..not happy!!! Reply
There has been a lot of fraudulent returns and identity theft going on in some states causing them then shut down processing refunds for a few weeks! Check your states revenue website and see if your state was affected. I’m from Illinois and they just started excepting and processing returns Feb 13th & wont expect refunds to go out till Feb 25th (the earliest). So id suggest you definitely check your states revenue website for any news about tax filing, you maybe suprised. Its been all over the news as well ( i know im not a news type person either) 🙂 Reply
My fiancée filed using TUrbo 26th accepted 27th he is getting his state back 19th WMR keeps saying “processing” he lost the bars weeks ago, I filed using H&R block 31st & excepted 31st I received my state back 13th my federal too says “processing” I too lost the bars weeks ago. Everyone has got their refunds back but us. 17th will be 21 days for him 21st will be 21 days for me. I’m so upset! Reply
My refund was sent and accepted on 1/27/15. Last weekend (2/7/15) the bars disappeared and I have a message that says still processing. No tax topic number, no instructions. The 21st day of waiting will be tomorrow 2/16/15 – should I bother calling? There has not been an update since the bars disappeared and I’m starting to get really annoyed, especially since I paid turbotax fees up front. Reply
I am pissed bc the irs line is busy can’t talk to nobody. Accepted on 1/27 and says to receive by 2/17 but never received a ddd and it went from the bar as accepted to your refund is processing since 1/29! I can’t be this…. Reply
I did received my State refund and I am waiting for the Federal return, that usually comes in the mail one or two weeks after. I am surprised that I received the State return so quickly, even when the news report in the State of Minnesota was saying that the state taxes filled with Turbo Tax was going to be returned and not accepted, so what ever was the issue I guess was resolved, thank you for your great services, this is my second year with your company and I am happy with the results so far. Reply
Is there a way to change from a paper check to direct deposit, after you have submitted your refund? Reply
I filed on January 25th…IRS accepted on the 26th…still says being processed. Could I please get a update on when I will receive my refund??? Very frustrated!! Reply
If it states “refund is processing/still processing” that’s pretty much what’s going on. If you don’t have anything stating something else its just waiting it out now. I filed 1/29 with accepted. Found out i was accepted on 1/30, started with one bar with all other areas in tact (SSN, refund amount, etc) to no bar & refund processing, to refund still processing to no refund amount gone & with tax topic 152 showing. So I finally called on day 22, 25 & 26 (3 different responses) So 2-25, called Nat’l Tax Advocate….”It is in processing, he’d be more than welcome to assign me a personal rep but they will not be able to do anything until processing is complete bcz it won’t speed processing up but all was in tact, no errors & I have a projected direct deposit day in the IRS system for 3-9, most likely it will be released before that….. so fingers x’d & hope this shed light for some Reply
I did my taxes with turbotax on jan 22 and irs accepted on the same day they gave me a date jan 23 to feb 12 still nothing what to do. my wife passed away dec 27 and I need the money to pay our bills I got my state last sat direct deposit everone else I know who didnt use turbotax got theres Reply
I filed on January 27th…IRS accepted on the 28th…still says being processed. My boyfriend filed on the 23rd of January and had his return in the bank by Feb 4th. I don’t understand what is taking so long. Very frustrating! Reply
Same thing is happening to us my boyfriend filed on 26th accepted on 27th it’s now feb 15th and he is still getting a processing from IRS. His state came back already so his return is fine. Everyone keeps telling us wait longer. Reply
Never got response to my billing questions called numerous times no answer disappointed in turbo tax been loyal customer for years may not be a return client. Reply
Okay, I’ve got an update! I filed my return on 1/20/15, I was accepted the same day. I waited almost 21 days for my status to go from processing to approved. It gave me a date it would be sent out, it said it will be sent out on 2/13/15, and officially on the 13, it went from approved to sent. As of today 2/17/15, I finally received my check! (I wanted my check in mail, opposed to direct deposit). I was worried for a good minute there, but I had faith. It took me this long, and I didn’t use turbo tax, but instead used tax act. I also know many others who used Jackson Hewitt, h&r block who didn’t receive their refunds for a long time.. So blaming turbo tax isn’t the way to do this. They do not control the time it takes for the IRS to process returns. There were a good number of cut backs to the IRS this year, and I can only assume this is the reason for such a big delay. You will get your return, even if it takes longer than what you expexpected. Good luck to all.
I rec’d an e-mail from irs saying there was a problem. I clicked on your i-con. It asked for info that I did not have. where do I go from here?
Hi Kenneth, The IRS will not send an email asking for personal information and there are some phishing scams using TurboTax logo. Please read our latest article about phishing https://blog.turbotax.intuit.com/2015/02/13/phishing-season-turbotax-tips-to-help-you-avoid-being-lured-into-identity-theft/ Thank you, Lisa Greene-Lewis
I am trying to find out why i didnt get the whole refund amount i was suppose to get for my state refund. I was suppose to get $188 but i only got $114??? Can anyone help me find out why and where the rest of the refund went to?? Reply
Hi Brittany, There may have been an adjustment to your refund. There also may be adjustments for any state debts owed. You should receive a notice from your state department of revenue. Thank you, Lisa Greene-Lewis Reply
On top of cut backs in IRS agency, theirs been millions of dollars of fraud going on. So pretty sure they got to make sure you are who you claim to be. Also probably got to make sure you have medical insurance since its required by law to have it….thanks to president obama. Many reasons why your tax returns are slow Reply
Oh my god! I thought I was alone!!!! I filed mine and my roommates on Turbo and he got his direct deposit in 7 days! I chose what they said was fastest that stupid card and now I’m in proccess mode with IRS…it now state they have no info and it seems to say I mailed in my return and I should wait 21 days???? what’s up with this???? Reply
I was told my return would be deposited on my NetSpend (or whatever the card option is called) sometime between the 11th and 17th and the Federal return was actually deposited on the 10th but I still have not received the State return and I have been scoured the internet for a reason or a phone number to call with no luck. Reply
Watch the news from time to time. They cut IRS funding. That leads to layoffs, cutbacks, etc. Millions of people sending in for tax returns and not enough workers. Reply
I filed feb 5th late they was exepted 6th.then approved yesterday the 11th and gave me a send date of 15th.then when i looked today it said would be sent tomorrow the 13th so im confussed on when they are sending it Reply
Really Turbo Tax……you delete my comment for complaining about not getting a return call as promised. UNPROFESSIONAL! Will not be using Turbo again!! Reply
I’ve been checking my status and it’s still processing with related tax issue 152. ITS DIRECT deposit. I already set it up with turbo tax. Why are they asking this? It was accepted on 2/3 late night but no payment yet.. I did my friends taxes on TT his already hit his acct…. am I missing something?
I fill Feb 3 And was accepted the same day I have seen any changes since on the Web site nor has my transcript change it has all zeroes can you please help me understand this
I have friends who filed using different online free e-files and they received their returns within 7 days. Their must be a glitch with turbo tax’s submissions and IRS is manually processing returns. Not cool!!! Reply
Hi, There are TurboTax customers that have received their tax refunds and there are also people who have commented here that prepared using other methods that have not received their tax refunds yet. Everyone’s situations are different. Thank you, Lisa Greene-Lewis Reply
Well look at the customers that have use TT and have gotten nothing I was accepted 30Jan2015 1030am and it is now 16Feb2015 and it still shows processing my tax situations has not changed in 10 years other than in changes with cost of living. Seems a little off to me. Look like I am not going to hear anything until after my 21 days.
Why do you keep saying this? This is a VERY GENERIC answer that really doesn’t even answer the questions asked.
same here with same situation i filed jan 22nd accepted within 10 minutes not approved yet after 3 weeks stuck on processing,.got thru to live agent she said still processing under more review but didnt say why,. never had this problem before and filed same way for the last 7 years,.she also said if they need more info they will mail me reason,.or it could get processed after review,.and i should wait 4-6 weeks but could call back after 4 weeks and they could look further into it .,if i recvd no mail or no money,.frustrated to no ends with taxes this year just unbelievable!!! there is nothing different on mine except exempt on obama care,.bcuz i didnt make full time til june and my work didnt offer heath care until november so it exempt me,,. Reply
they told me the same thing last week , I checked where’s my refund this week just to see and it now says been approved and will be deposited by the 19th , so keep checking , mine was also accepted on 1/22 I called and spoke to someone last Thursday he told me 4-8 weeks because I was selected for further review Reply
I did mine on the 29 and everybody I know except one person got their money. Mine still says being processed. Reply
Same with us filed 26th accepted 27th it’s now feb 15th and we’re stuck on processing were calling irs Tuesday (will be 21 days) don’t u just love the IRS!! Reply
I filed an after I filed my state it said my refund was 3000$ after I filed my federal they both popped up n it said it was 0$ state n 145$ federal what happened it said it was approved both of them now it’s saying 0$ Reply
Hi Jac, Generally when that happens there may be an adjustment due to a deduction or credit the IRS is not allowing or you may have had a refund offset if you have any outstanding federal or state debts. Please see this article for more info on Treasury offsets https://blog.turbotax.intuit.com/2014/04/21/what-is-a-tax-refund-offset/ You will receive notices from the IRS and your state department of revenue regarding adjustments or offsets made. Thank you, Lisa Greene-Lewis Reply
I’ve gotten my federal a week ago now it’s saying nothing bout my state can u tell me how to get that Reply
Weres my refund say money will b deposited into account on Feb 11 but nothing is there any idea Reply
I had filed on the 25th of Jan. Received the 1st that it was received. Everytime I go to check the status, it states that it is still processing And now it’s going past 21 days. Freaking balls please help. I student loans but they said they wont default me to where I won’t get a return. What to do??? Reply
Hi Ty, If you have unpaid student loans they may do an offsite. Please see this IRS article for more information http://www.irs.gov/uac/Newsroom/Six-Facts-on-Tax-Refunds-and-Offsets Thank you, Lisa Greene-Lewis Reply
We were accepted on the 26th no update yet, when I check irs2go it says still processing I’m very disappointed in the whole situation Reply
im so mad my (sent to bank by date) is the 11th and still nothing what is going on with the irs Reply
Return accepted on 21 Jan. 21 days still no refund bars gone same dumb message still processing. Reply
My taxes says the same: still processing.. the bars is gone as well.. i dont know what that mean. Someone plz help us with this Reply
mine did that and when I called they told me further review was needed and could take 8 weeks that was last Thursday , however today wheres my refund says it will be sent to bank by 19th and is approved , the bar is back so could be same
I feel your pain. My return was accepted on January 24 and it still says processing, despite the fact it’s been more than 21 days. Reply
Its is feb 11 2015 I filed feb 2 no change still saying processing state today change to processing yesterday state said sorry cant find your information so that is a good sign I hope Reply
It’s been exactly 21 days and the site says my refund is still processing. It’s NEVER taken this long for my refund. Are things just slow this year? Reply
What is going on with Turbotax year? At this rate im not sure if i will use turbotax again!!!! Very disappointed Reply
Everyone seems to be blaming TurboTax. If it says accepted don’t you think it must be our wonderful IRS department? I guess with them having to check on healthcare coverage it’s just gonna take longer. Reply
My status has been ‘processing’ for the past 20 days. It was received on Jan 20/21st and now this is all i’m getting. I have not received any mail etc that there was anything else needed?.What should I do next? Reply
I recieved 2 different refund dates the first one said I should recieve my return march 3 I checked this morning it says before March 28 and it only days my return has been recieved I thought it couldn’t give you an estimated date until your refund has been approved? Reply
I’m concerned. I filed 1-23-15, it took 17 days to be approved. It said I should have received it by the 11th (TODAY) and I check wheres my refund today and it still says not sent. What is the deal… ? This tax season is crazy. Reply
It’s not 21 days from when your refund is approved, it’s 21 days from the day the IRS accepted your return.
I filed on 1/20. Accepted on 1/21. Then my wmr bars went away. I called IRS yesterday and they stated that I was being processed manually and it was going to take a minute of 6 weeks. I filed the same way I have for the last 4 years. Reply
I filed my my tax return on 1/29 and it was accepted on Jan 30th. Turbo tax just shows accepted, on the IRS website it shows return received so I guess a lot of us are in the same boat this sucks. Reply
This is the most aggravating process there is…..its been 3 weeks it still says processing….ppl who filed have already received theirs and I’ve called every IRS # I’ve seen still can’t talk to a person…… Madd Reply
Update: Nothing new. Just so that some of you don’t feel alone (and me, neither I guess). I filed Jan. 24, got accepted but still ….. nothing. I still see the same redundant bar every single, solitary day that I log on. It has not moved to approved, yet. This Saturday will make 21 days. I have tried calling the IRS to speak to a LIVE human being but can’t get anyone. I will have to take matters further after this weekend. Does anyone know of a number I can call to get someone on the phone? I won’t let this go on for months. Not happening. Reply
Press two then everytime it ask you a question press pound key it will say sorry didn’t understand press pound again wait see what it says if it says something press pound again it will connect you to a live person Reply
I just stumbled upon some contact numbers at my local library, not sure if these are the numbers you have already tried. But here is what i have.. For live assistance for individual or joint filers call : 1-800-829-4933 IRS Refund Hotline (not sure what this # is, if it is pre-recorded or the live assistance line) call: 1-800-829-1954 Reply
This worked for me. Call 800-829-1954, follow these exact prompts > press opt 1,2,1,4,2,5, it will then direct you to enter your social, then it will place you on hold to a rep comes. Ive used it twice and only waited 15mins. Reply
I got an email saying my taxes were funded to the direct deposit netspend card i requested but the WMR site says it hasnt been approved or sent yet. Reply
I filed my taxes on 01/14, got accepted & processed on 01/22, got a notice 01/30 that my funds were deposited into my account. My state was deposited but not my federal. The irs website keeps saying my info is incorrect and can’t tell me anything. I call the irs hotline & they are still “unable to give me information”. Thursday 02/12 will be my 21 days after being accepted & processed. What’s the deal?? Reply
I talked to the irs today and they said there’s a hold due to the change in my filing status and I needed to wait 2 more weeks. I filed on the 16th. They also had to verify my identity before they could process anything further
I Filed my taxes on January 31, 2015 and I filed with turbo tax for the first time and have no received my refund yet, I usually file at a tax place and receive my refund in about six days, has anyone gotten their return yet? Reply
My status bar disappeared…it states that my refund is still processing. I filled on the 28th…Normally i receive my refund in less than 10 days. Reply
This is the second year in a row that I experience problems using turbo tax. Filed on the 31st and its still processing but has yet to be approved. Why the delay when I’m sure I have just a simple tax return. Reply
I am becoming frustrated to no end. I filed on the 16th of January. One of the first ones accepted. But my status STILL says ‘accepted’ and not approved. Here it is ’21 days later’ (starting from the 20th) and I am stuck where I started. I file the same type of return year after year. The only information that has changed is a few hundred dollars in income…. What is the hold up???????? Reply
My bars disappeared a few days ago. And this is stressed me out because it just says “being processed” and doesn’t give an accurate date or anything else. I’m stressed because I’m waiting to see what happened and if I need to call in to verify my identity since I googled and saw this. I desperately need the money now since I’m not working. Super super stressed out. Reply
I filed 1/20 been processing since 2/4 Now my 21st day will.Be 2/11/2015 So whats the hold up.Its been saying “still processing a date will be available Reply
This is utter crap!! I filed on the 20th!! Now no bars and it says I hae to wait for a date be because it’s still processing!!! They say wait 21 days to call, then you get a message they can’t give you any information until it has been 28 days!! Seriously, why doesn’t anyone have answers? It’s frustrating as hell! Reply
I filed on jan 30th and and the WMR is still sayimg processing and i should receive my refund within 21 days why is this me and my sister bith filed the exact same day and the same time at the same place and she got her money on Feb 6th and yet im still waiting to be processes wth is going On Reply
Where do you find your transcript? I filed and got acceted on the 31st and still have only 1 bar. My niece filed on the 4th and has a DDD of the 11th. Is there potentially a problem with mine? Reply
I filed on Jan 28 was approved 29th I usually do h&r Block this year went to a Lil place called simple tax solutions… They said they were issuing these refundo cards but at the last min They said the cards had issues so they didn’t give them out… Now I have a ddd for Feb 11 should I still receive my return on that date???? Please help really need return to get kids things and catch up on some bills…. Reply
My tax return was accepted on jan.12 and it’s still processing. TurboTax said it should be here on feb.10 why haven’t I heard something. What’s wrong Reply
I filed on the 20 it was accepted on the 22 of jan but My status bars disappeared on the forth saying a refund date will be available its almost been 21 days now can anyone let me know what’s goin on Reply
My ddd was for feb 10th and it went in at 12:15! So glad. I found more accurate information at sptgb.com. The link is on my pc at work, sorry. This is the site most tax sites use, their bank so wmr will stay accepted this site will show you if irs has sent the money to thier bank because their fees come out if you elected to have fees deducted from your refund. Then the remainder is sent to your bank and it has the date. Good luck! Reply
My refund isstill saying pending and my 21 days is up on the 18th. Can anyone tell me why.Thanks… Reply
Filed 1/28 thru taxact, accepted on 1/29.. Since then no bars and just still processing refund date as soon As soon as available. Seen several say this is pulled for audit and return is being review further?? Or is it just way behind in processing returns? Reply
My return was accepted on 1/26 and no refund date, no bars. Tried to get my transcript and it directs me to the identity theft number. Have been on hold for 45 minutes waiting to see if that is possibly holding up my refund, just another thing to check on if your refund is taking a long time, if you have a few hours to be tied up on the phone. Reply
Somebody help me please as of 2 days ago I have no bars I filed on the 20th it was on one bar till 2 days ago now no bars when I looked up my transcripts this year is all zeros it’s saying not filed what do I do Reply
Not getting your refund yet is not TurboTax’s fault. Sometimes it just takes the IRS longer to process some people’s than others. I did mine 3 days before my parents and they already got theirs. With the new health plans requirement this year it will take a little longer. Just be patience and you will get it. TurboTax just helps with the filing part of it. It’s up to the IRS when you will get your money. Reply
I had a DDD of 2/4. On the 7th with no deposit it shows on wheres my refund that the processing was delayed and will be given another date. Called irs this morning and they said it was “pulled for further review. ” anyone else have this happen? What’s going on? Reply
I mailed my papers in February 2nd i have it setup for direct deposit. But checked the irs site and.it’s.saying no.info.available yet. What should i do. And when should i get it. Past years it took 2-3 weeks Reply
I filed in Miami, Florida on 01/31 with private accountant…it was approved right away..says on IRS where’s my refund app that it should be direct deposited starting today 02/09/2015 I have SCCU bank…no funds yet…. Reply
I filed and got accepted 1/26 but here it is 2 weeks later and no change. TurboTax doesn’t even show the percentage of people for the same day that received their refunds anymore. Anyone else? Reply
Still no change. Very frustrating. Simple form. Had insurance. Never had this problem before. Definitely looking like the first and last time I use turbotax. Reply
I have a question i wanna know my refund is taking longer than others and me and my sister went the same day and filed i have the same job for the last three years Reply
https://cisc.sbtpg.com/ is turbo tax bank. You can go here as well to see if anything has been deposited. I checked mine, due to be deposited tomorrow and its in there. I been posting this to help everyone with trying to find their refund. Reply
Hello, The bar missing does not mean anything. Mines went away for 4 days and began to worry myself crazy. Then I checked the status Saturday morning Feb. 7 and it said refund approved. You just have to be patient. 🙂 Reply
Did you find out why the bar disappeared? Mine did as well and even the 1-800 is saying no information avail. Was able to track last week, now nothing. Reply
I have the same question… I found the protocol of what the irs is supposed to tell us when we call- at this site…. http://www.irs.gov/irm/part21/irm_21-004-001r.html Reply
Just wondering if anyone who filed on the 20th have received a refund a date or if your bars went missing did they come back???? Reply
I filed on the 20th, and on the 7th I was finally accepted. It shows my refund is schedule to he mailed by the 13th of Feb, (I opted to receive my refund by check.) I have also learned that typically if there are no bars showing, it usually means that it is under review, or possibly is being audited, however, since yours is still saying processing, I don’t know. I wish you luck, and hope you receive it soon Reply
I filed on 1/20 and my bars disappeared after a few days. Now it says “still processing.” Everyone else I know has already received their Fed return. Reply
No I’m in same boat and I have no transcripts for this year have you found out any info please let me know Reply
I filed on the 20th…shows refund approved status as if this weekend. Expected DDD is February 11. Reply
I filed on the 23rd and my bars were missing this morning as well and says still processing. I’m getting worried now. Why would the bars disappear?! Reply
I filed on the 13th, it was accepted early on the 16th, and today is now the 21st day and I have yet to get anything back. The bars went missing on the WMR site for me as well the irs says that is happening to other people too. My return has said it is processing this whole time it hasn’t change. I am not happy it has never taken me this long to get my return back. First year that I have used turbo tax and will be my last. I am not happy. Reply
I am I the same boat filed the same day talked to someone finally a bit ago she says she sees nothing wrong with my return so fingers crossed my bars are gonna have been for a few days Reply
I did my taxes on the 20th and the bars went missing and I haven’t received my refund yet. Tomorrow will be 21 days since the date of acceptance. Reply
I have the same problem! My return was accepted Jan 21 and its still processing and the bar has disappeared now. So confused and frustrated. Reply
I filed on the 20th and my bars went missing as well. I also just went back to school, so I am not sure if the education thing held everything up. Reply
I filed on the 20 and still havent gotten mine yet, it still says still processing. I wonder how much longer it will take to get it. Reply
I just found this website off another turbo tax blog..go to http://www.sbtpg.com which is the official bank of turbo tax and put in your informatino and it will tell you if your refund has been deposited to your bank. I was accepted on 01/26 got a DDD last week of 02/11 and this is what the site says: Bank has forwarded all or part of your income tax refund from the IRS to your financial institution on 02/09/2015, per the IRS refund delivery date. Im still reading around on it but I hope this helps someone. It has the amounts etc that was deposited so this should give some of us some relief. Good luck Reply
Mine was done on 1/26, it was received but has not yet been approved. I’m not sure whats going on with it. Reply
I have a DDD of 2/10 so will it go in by that date? The bank i use, my deposits- work or tax return, normally post two days prior to the due date. I just spoke with them and no pending deposits. This is the first year ive noticed this happening. Has anyone had theirs to deposit and if so did it deposit on your dd or was it after. I was reading last week where some werent even hitting the bank when it was supposed to. I will be so glad when this nightmare is over and i get my money and be done with it. Reply
Why does where my refund keep stating wrong info. It’s not. I can’t get any info on my status. But did receive state tax back already. Reply
I filed on the 20th and it approved it but when I checked status of where is my refund it saying no information found Reply
I filed on the 1/28 and it still hasn’t been a approved. What’s going on? After this year I’ll never use turbotax Reply
I won’t either I filed on 31 and accepted same day still nothing I called irs they told me they received it feb 3 everyone who filed after me gotten there’s Reply
It’s not just TurboTax as I filed on the IRS website 21 days ago and it was accepted on 1/21 and STILL processing! Reply
I filed my taxes before my mom. She received her date, yet my status says still processing and isn’t showing bars. Can someone pls help me? Reply
I have the same problem she has already gotten her refund on the irs I’m still saying pending but I filed 2 days before her ?? Reply
I filed with taxslayer.com on Jan 29th and was accepted on january 29th according to wmr. Was stuck on accepted with the orange status bar from the 29th to Feb 6th. However, on Saturday February 7th my bars disappeared and it just says processing and a date will be given when available. Yesterday and today I called the irs twice and was told the same thing by two different people-to allow 21 days. I can’t order transcripts either, when I try, it says to call their identity theft number and I called it and was told to allow 21 days. This is ridiculous. So to answer your question, I don’t know if and when your status bar will return. At this point, I give up on on my federal return. This is stressful. Reply
Filed on 1/22/2015 was accepted same night , as of 1/30/2015 my refund status says ” a refund date will be provided when available ” why is it taking so long & I see other comments where people have gotten theirs and they filed after me. Reply
no I’m stil waiting on mine and my mailed out date was 2/6 and I am also receiving mine by paper check Reply
I filed on jan 25, got an email right away saying it was accepted. Didn’t get a second bar til Fri the 6th, third bar the 7th, recd money in dd on the 7th as well. I was really starting to be concerned about the length of time; but once approved I got it right away. Be patient, no need to freak out, it will come! Reply
Y my taxes went thur da process accepted,approved, an sent gave me a date an everyth an now its saying process delayed… What happened? Reply
I am in the same boat but can’t figure out what is going on. When I called this morning they said it was pulled for further review. And that it could take an additional 60 days past the regular 21 processing days to receive my refund. 🙁 Reply
Be patient. Mine took 10 days to get approved and another 4 for money deposited,so 2 weeks total process. Reply
I got accepted on 1/20. It is now 2/11 and I have not received anything but the state. My federal still says processing and a date will be given when available. I’ve been patient but it’s been way longer than anyone I know now. Reply
Anybody filed their taxes through turbo tax and got a date of jan 30 has been deposited to bank but instead u still waiting? Reply
Anybody got a mailed check even after u filed for a deposit to your card?? I got a date of deposit of jan 30 but still no deposit? Reply
My friend filed hers through turbo tax, got a date of the 30th and her refund was actually deposited in her account on the 30th. You might want to check with your bank. Reply
I filed the 27th irs received it the 27th and it’s been processing for 10 days only thing new on my return is Affordable Care is that the hold up Reply
I filed on Jan 9 accepted on the jan12 never have seen bars. Just said still being processed we will let you know when refund date is available. Reply
I spone with the IRS yesterday about codes on my transcript. There is a systematic delay this year in processing. Codes mean nothing, dates mean nothing except the internal deadlines for the IRS so be careful listening to the refund Nostrodamus crowd. Budget cuts translate into staff cuts. 9 out of 10 in 21 days means 140 million folks are going to experience delays. If your return is itemized, has healthcare impact, education credits, etc where amounts have to match what other organizations submit, expect delays. Your mothers, sisters, cousins boyfriend getting theirs two days ago does not mean you will get yours today. Reply
i filed mines 1/28/15 its now. 2/7/15 n it says on the automatic hot line it has not been processed yet wat does this mean Reply
Its finally approved.. filed on the 23rd.. everyone just be patient this year they are slow but it will get there. 🙂 Reply
finally someone with exactly my problem haha. Okay I also filed the 24th through TurboTax, and my WMR says processing… Did you have a change yet? I have not…
I also filed on the 26th and no date has even been provided yet for return. I used turbo tax the last three years and I have never had a return take this long, its been three weeks already says the last date range for getting it is the 21st of February, so I guess’ll see. Reply
The IRS website is a lot more accurate. And it takes 1-5 days after the refund has sent to be in your account. Reply
I filed my taxes on 1/12 got accepted 1/13. I checked where’s my refund on irs.gov and it had the orange bar saying it was accepted. Suddenly, the bars went away and I’ve been getting this message “your tax return is still being processed a refund date will be provided when available.” The automated system says the exact same thing as the website. Today is February 7th. I’ve received nothing in the mail, email, on turbo tax website, or the irs website notifying me if anything is wrong with my return. I also have no transcripts available for 2014 besides two of them which are blank. Does anybody know what’s going on or is experiencing the same situation? I’m watching several people file their taxes and get their returns deposited in a matter of days yet it’s been nearly a month since mine was accepted???? Reply
I e-filed using TaxAct on 1/9/2015, it was submitted to the IRS in a testing bacth on 1/13, and I haven’t received an update since. I have no clue whats going on but I’m in the same boat 🙁 Reply
I was told by many that my return is more than likely under review and when that happens it could take up to 3 months to settle. My return was accepted on 1/26, showed the status bar for two days and then disappeared. It now says “still processing.” It also says this on the irs.gov website. Not happy at all. Reply
Just thought I would leave an update. As of today, 2/7/15, I am finally approved. I filed on 1/20, and was accepted the same day, so whoever filed around the same time, you should get your approval date soon Reply
I flied my tax return with Jackson Hewitt on 1/28/2015. I know that it takes up to 48hrs to process a return but my return still has not been accepted. I’m trying to understand this because none of information has changed since last year. What could possibly be the hold up considering that everyone else has received their refund. Reply
ok so I filed on 1/30 and got accepted right away finally I woke up to approved and a dd of 2/11/15 is there a chance it will be before than or not? on emerald card from h and r Reply
If you did h&r Block and got the emerald card your going to get it on the 10 going into the 11 at like 1-2 in the morning Reply
I got accepted on 1/24 still processing u as anyone got dd b today as of2/07/2015 when does the wmr update Reply
I filed and was accepted on 30th then lost all bars but checked today and I have 2 and a ddd of 11th Reply
A few things. Once the computer has finished your return it appears as a transcript….hence the notations “from computer” on the transcript. The transcript will load regardless of your refund being approved or not. The codes mean nothing. Some may coincidentally match and folks are extrapolating that to mean a DD date. Not true. If your return is itemized or has more deductions than a simple 1040ez then your return takes longer to process than your cousin Mary Sue who filed a simple form. The bars disappearing on WMF means the graphics can’t load due to the amount of traffic on he system so it defaults to the old view. Don’t read anything into it. Sit tight. If there is an issue with your return you will be given instructions on WMF or by mail. Reply
Just wanted to let you guys know that I am seeing most people I know are getting approved for a date of next week so far. I filed on 02/03 was accepted the same day and just got my approval this morning for a date of next week and I was also able to order my transcripts this morning. Just keep in mind that everyone has different things on their taxes so I urge you all not to get discouraged. Take Care guys Reply
Hello everyone I have an update I was one of the ones who status didn’t show a bar and filed my taxes on the 31st and got accepted the same day checked my transcripts and they were all there my transcript said I will get my taxes on the 23rd yet I woke up and checked the WMR site again just to see if I will have bars this time and I do with an approval and date of February 11th to get my refund in my bank Reply
For those of you who can’t get any information on the status of your refund, if you’ve paid for medical put in the amount of refund before they deducted the penity, that what happen to me two weeks ago I kelp putting in the wrong amount of refund the irs didn’t penalize me for not having medical insurance. Reply
Hey guys, I filed and was accepted on 1/27, it just now turned to approved on 2/7 and says my DD will be sent on 2/11 and I should have it by 2/16. I will post when I actually get it. This has been a long frustrating processes. Reply
Theres a lot of people that got a DD for Feb 11, so did I but im not confident I will ever see this money. they just wanna play games with you so you go crazy Reply
I filedl my taxes on 23rd, was accepted on 23rd but haven’t got approved and haven’t got a date sice, what in the world is going on? Reply
If the transcript shows a processing date of feb 23, does that mean that’s the direct deposit date or just the date that batch goes? Reply
I filed the 30th and accepted the same day. Only one bar but transcripts are available and show the 23rd. Is that the DD date? Or could it arrive sooner? Reply
yeah says 2/23 but you need to look for cycle.. i bet your cycle shows 20150505.. which is next wed. 2/11/15..mine said same today. gd luck Reply
I filed on the 20th of January. Accepted the 29th still processing no DDD yet. I’ve heard we are randomly picked be process by Hyman then computer. Please help Reply
Liz, check yours for update, mine was updated this morning and I have a ddd of the 11. Good luck Reply
Mine let me get my transcript by mail it says I should receive it by 5-10 business days. Does that mean I got accepted?? Reply
wow really I just was able to view my transcript and im not getting my refund until February 23rd that is 34 days not 21 and yes it was the stupid obamacare penalty holding it up and the even worse part is I was not given the opportunity to not get the penalty due to hardship of not being able to afford it and my daughter used turbo tax and could and was told it was on the honor system to even report it are you kidding me so I was honest and got penalized not only money but time wasted on getting the rest ! jeez if this is any indication of how things are going at the irs I will just file exempt and get all my money back thru out the year! Reply
Mine is the 23rd too per the transcript and I have healthcare thru work so that’s not the hold up for us. How did you find out the specific reason for delay? Reply
I requested my taxes be deposited to my netspend.Did anyone else do this and instead they mailed a check??
no thats not right. if u notice it also says cycle 20150505 and that does not mean may 5th either. it means next wed. the 11th. trust me as long as you can find cycle 20150505, than that is the date. I understand it says refund and then feb 23rd. mine says the same. but that is not the ddd date. Reply
I keep trying to get my transcripts but it’s saying address dosent match but it does I don’t understand can anybody help been waiting since 2/20 Reply
I was just able to view my transcripts yesterday which said I would get my refund on the 23rd also. However, today on WMR it says approved and a DDD of 2/11. I thought the IRS only deposited on Fridays. ?? Reply
its your own fault if you didnt get the exemmption due to hardship… all you had to do was go thru the process of filling out an app on healthcare.gov. if your income qualified, you wouldve received a summary with the code to enter…#getinformed. they cant hold your hand thru it all. Reply
I was accepted on 01/26/15 and this am i finally got approved with a DDD of 02/10/15 today so we will see. I have no idea what took so long. But today i cannot access my transcripts, giving a technical error and advising to try again later. Yesterday I was but my 2014 wasnt available. Not sure why this is happening tho. Reply
I’m the same got accepted the 16th and today it changed to its being processed you will get your refund when a date is available what does that mean Reply
My brother in law file his on the 26th got his money on Feb 4th,I file mine on the 27th still sitting at one bar processing. .frustrating Reply
I feel you I filed the 28th, along with 2 of my relatives (my mother and my uncle) and she already got her return and he knows his is coming monday while mine hasnt even been approved… Reply
i filed on jan 30 got accepted same day but here its the 6th of feb and no approved yet..i wonder why its taken so long
The irs says that they sent my refund money to my bank account the Feb 4th and I called my bank and they told me they have not recieved anything. What do I do now? Reply
May have been routing number wrong or account noted wrong. Most likely now will be a paper check. Happened to me last year . Reply
Mine did the same wheres my refund said ddd was feb 6th.. Said it was deposited.. But bank still has nothing Reply
I filed Jan.24 and I checked where is my refund and I have a DDD of Feb.9.So whoever filed in da week of 1/20 should be receiving there taxes next week sometime.Good luck. Reply
I love how Turbo Tax says 0% have got their refund so far, yet some people in this blog say they have received theirs….confused. I too am waiting – but I only filed and got accepted on the 1st, than again that doesn’t seem to matter (the date you file) because later filed dates are getting the same treatment as earlier filers. Reply
I did my taxes on the 9, accepted on the 12. It finally switched over on the 30 showing it would be DO on the 4. It is now the 6 and I still don’t have it. Anyone know where I can check to see what’s going on? I already called my bank to check with them and they have not received anything yet. Totally frustrating. 🙁 Reply
Filed and accepted on the 26th, still processing, no approval yet. This has not happened before. Does anyone have any updated information besides the 21 DAYS! Reply
My refund was sent on Monday to my bank it’s Thursday afternoon now and my bank says they have nothing pending for direct deposit …what do I do ? Reply
Call on 2/10 if you still have no deposit. That’s what I was told by the irs, it’ll then be a full 21 days. Reply
I filed my taxes on the 31 and my grandma filed on the 1 of February and she is getting her refund on the 9 why mines still say processing and I filed before she did Reply
The same thing happened to be I got a email saying congratulations the irs accepted your taxes. Yet when I use the where’s my refund on the irs website says I have to wait 24 hrs after its been accepted for an updates its been almost a week since the acceptance email. Reply
You may be putting some information in wrong it was saying the same thing for me also until i changed my filing status when i was checking from single to head of household…i forgot i filed head.of household instead of sjngle Reply
Regarding number (5) “Refund Sent” status on this article post. This year it seems faster than others years. Even sending out lots of refunds before the anticipated Feb 6. If a “mailed check” and “refund sent to the bank” happen on the same day you will get the refund check two days later in most typical US mailboxes. One day slower than bank transfer. If your refund check was mailed on a Friday you will have to wait until Monday in some US mailboxes. Typically they mail out refund checks on Friday but this year seems like other days. Reply
we filed that date to at h and r we still have no info its still processing my daughter filed a week later and they have there refund me its still processing what the heck Reply
I filed got approve and sent direct deposit feb 4 only to find out my husband added a check number to the account number they said if there is any errors that way they just mail a check out does anyone know how long it takes to get a mailed check Reply
I filed on 1/20. It still says processing. I have 2 co workers who filed after I did and they already have their refund. I called the IRS and they said call them on 2/11 if I still haven’t received my refund. I have never experienced this long of a wait. Kind of irritated. Reply
I’m still in the same boat. I filed on the 20th and nothing. I always do DD and still nothing. This has never happeneded to me Reply
How did you reach the irs? Mine was accepted the same date as yours and still no ddd. When I call the numbers all I can find are automated systems. Could you please post the number? Reply
I filed mine 1/20… Got accepted same day… Well here it is 2/4th and still in processing and no approval let… I know others who filed on same day as me (20th) and already have their money… I tried calling IRS but they refuse to give any info and refused to look at my tax record to see if there is any possible issues that could be a hold up. All they say is call back if I do not get a approval after the 21 days from filing… Ugh! Getting fusterated. Reply
I filed and was accepted on 1/29/2015. Have had no changes and I can’t get my transcripts. Any idea of when my status will change? Reply
Still the same bank says theres nothing waiting to be deposited Filed on the 19th approved on the 20th and still nothing havent called yet since its not been 21 days. But getting tired of waiting Reply
So I filed on 1-25 got accepted 1-26, approved 1-31 with a ddd of 2-4, but when 2-4 came around on the wmr that’s supposed to be filled in for sent, isn’t and when I call all it says is that its scheduled for a dd of 2-4, but when I checked back online I saw topic 203 now so I called and it said I had an offset for my full refund amount and that it was debit and applied to my debt. When I look on wmr it doesn’t say how much and it doesn’t show a balance of 0 so how can I tell if they took my full refund Reply
Hi, You can call your State Treasury Department. Here is more information https://blog.turbotax.intuit.com/2014/04/21/what-is-a-tax-refund-offset/ Thank you, Lisa Greene-Lewis Reply
Hello Lisa, Could you try to explain to me and a couple of other people why we were accepted on 1/20/15 and have gotten no where else, no refund and no ddd. Some of these people filed and accepted that same day and even after and already have there refund.
Hi Beth, The IRS expects to issue 9 out of 10 refunds that are e-filed within 21 days of acceptance. It’s not quite 21 days yet. If gets beyond 21 days you can call the IRS and check status on your tax refund. Thank you, Lisa Greene-Lewis
Hello I can’t check my status on where’s my refund and I called the irs they said they received my tax return on 22 what to do now I said didn’t recieve ddd
i read that they send your whole thing to the debit and if you own less then what they look took then you have to talk to who your in debit,theres a form you should file in that case so they wouldn’t take it all,for who your in debit to you have to call or go in,it wont state where online Reply
I filed with turbo Tax 1/20/15 & got A Email 15 mins later saying congratulations it was excepted but it’s now 15 days later I have not received my money & all it says is its being processed they will give me a Date when my refund is excepted why is it still saying this everyone has been getting there refunds in a week but everyday nothing changes on mine please someone tell me something.!!! Reply
I filed the same day as you, and am in the same situation. There is nothing you can do about it either, once the 10th rolls around, you need to call the IRS, and ask for help. I called this morning, and this is what I was told. I wish you luck, and I do hope you receive yours soon Reply
Same here. Filed and accepted on 1/20/15, had the bars for two days then they disappeared and now it says “your tax return is still being processed. A refund date will be provided when available.” Idk what’s going on. I’ve never had a problem before. A friend of mine that works for turbotax did say that a lot of people that filed on 1/20 are getting the same message. Reply
I found on 122 and have not got it update as of yet. it just says processing. I feel a little relief knowing that others are going through what I’m going through. I thought it was just me and that something was really wrong with my taxes. So I just see we all that alone together
Im in same situation, but I filed on 17th accepted 1pm on 20th and have had no progress since. Others have already received their refund or a dd date that was excepted after me. Reply
I filed my taxes on 01/20/15 both were acepted on the same day my bars went away for a week & half & came back on 01/30/15 with a refund date Of 02/04/15 so now the waiting game don’t be worried trust me it’s coming! Reply
I filed on 1/16/15 got accepted on1/21/15 my status is still at processing on the website. My sister and I filed same day, she has already got her money, confused at why mine hasn’t moved off processing Reply
HI I WANTED TO KNOW I DID MY TAXES ON LAST WEEK ON The 29 of JAN an it was accepted about 30 mins after but still no approval yet …how long do you think it will take Reply
Did mine on the 28th and same thing. I’m surprised last year I feel like a couple days later it was approved with a ddd Reply
I am in the same boat as well. I filed mines in the 1/8 received both a text msg and an email saying my return was accepted on 1/12, but yet IRS site still says processing. Still no DD. I heard the IRS accepted returns on the 12th for testing purposes. Reply
Hello I filed mines on Jan.30th & I recieved a text 30 min. later, stating the IRS has recieved my refund & funds should be loaded on my JH preferred card in approximately 21 days or before. But when I call the Jackson Hewitt line to check on my status it’s stating something totally different then the IRS line. Has anyone else had this problem? Reply
I filed with Turbo Tax on 1/20/2015 thinking that an e-file would allow me to have my money sooner. I feel duped. 2 weeks later I have nothing. The irs says wait 21 days, and Turbo Tax just blames the irs. Reply
This is annoying! I cant seem to find a definite answer anywhere. I dont have a tax topic either. What is going on……. Reply
I filed on the 22nd of January.. Got accepted on the 23rd. Why does it say my refund is still being processed and date will be provided when available? Ive member seen this before. I had one w2 and claimed one child. Reply
Same situation happened to me mine went away for a for 10 days and when they came back i had a refund date don’t worry Reply
l filled the same as always. Ni big changes .. I submitted my taxes the night of the 22nd and was accepted 30 minutes later. I have heard nothing yet I was wondering do they go by business days or is it just 21 days in general. My other question is do the IRS work on the weekends? Reply
When I called to check up on things, the man told me to call back on the 10th, and I filed 1/20, and that would make it 21 days, so I can only assume from our convo that it is the full 21 days. I’m not entirely sure if actual people work on weekends, but I do know their automatic systems still process, etc. I’ve been seeing so many complaints, same like mine, yet when I called the man told me that it isn’t normal, and he hasn’t heard many complaints regarding this issue. I don’t know. It’s a waiting game from here. The IRS cannot access your files unless it has been 21 days, so calling before is a waste of time. Try to access your transcripts, if it let’s you, that means they have recently accepted you, if not, if it says like, “sorry there are no matches” that means it still being processed. Like I said, its totally a waiting game
Mine had one bar then I checked again on Saturday now it’s say it’s still being processed and will give a refund date when available what does this mean? Reply
I have a date of my tax return being mailed by Feb 6 but i chose direct deposit. Does anyone know if it will be mailed on the 6 or supposed to be in on the 6? Reply
Filed on 01/20/15 and still says processing… called IRS said that refund can not be DD b.c it is over a certain amount so a check would be mailed once refund is approved. I am wondering if anyone else has had this problem? And does the IRS notify you by mail In this case or would it still show on WMR? Reply
I filed my return on 1/20 and it says the IRS accepted it but when I look it up on where’s my refund and it still shows it’s processing and nothing new. I’ve checked my bank account and still nothing. It’s frustrating. Reply
Filed on January 24,2015 got accepted by the IRS on the same day today is February 3,2015 and it is still in processing mode. I have been with turbo tax for 5 years and have NEVER had to wait this long to get my refund back especially to get an approval status. I know there was a lot of IRS cut backs this year so that’s probaubly the reason for the delays, but come on someone from the IRS, or Turbo Tax which is what I used to E-file, should come out and give us some kind of insight of what is going on. Obviously there is something wrong it NEVER takes this long to get an approved status when u E-file your taxes. Reply
I was disappointed that TurboTax failed to update my direct deposit information so now I have to wait for a paper check which can take weeks. This will make me rethink using it next year out of fear that the same thing will happen again 🙁 Reply
Hi Summer, For your safety and security, we can not go in and update your information that you input and once you hit e-file your information is already sent electronically to the IRS. Hopefully your check will arrive soon. Thank you, Lisa Greene-Lewis Reply
So explain why my refund say still processing no bars but other people said the same thing and they getting there feb 5 pr 6
I e-filed our taxes on Jan. 20, and the status still says processing. I already got a date for the approved state refund which always takes a couple of weeks longer than the federal. Reply
Jackson Hewitt did my return on January 20 Accepted on the 20th and I can’t get refund Info call IRS line it says they are processing No refund date available. Money will go On jhewitt card. Anyone else file on this Date with Hewitt if so post please? Reply
I filed with Jackson Hewitt on January 14th. My refund was received on January 15th. My return has been processing since then. No approval, no odds, no tracker even on the Wheres My Refund tool. Reply
My sister and her husband filed through Jackson Hewitt this was on 1/20/15, as of today 2/3/15, it still says processing. I also filed through tax act the same day 1/20/15, and still says processing. The IRS is definitely in a back lash this year, and unfortunately they do not go in order of the returns received first. Still, though it doesn’t make any of us less nervous, or anxious. I’ve been checking the website, the mobile app, and the toll number daily, even sometimes twice a day, and still the same. It sucks. I wake up almost excited to see an accepted bar, but soon become bummed out when it still says processing. Reply
I filed mine on the 29th and it told.me I should be getting mine Jan 30- Feb 19 when will I.get it? I.hate to kept checking everyday Reply
I filed the 20th still in first bar do you think something is wrong lots of other people who did there’s after have received there money is something wrong? Reply
Did mine on 1/20, accepted next day and still says being processed. Starting to worry me because I know quite a few people who used turbo tax and was accepted after me, but either got the federal return or had a dd date. Reply
I filed 1/22/15 got accepted the same day still not dd date I see pl that filed after me has gotten a dd date was really going on . . Reply
E-Filed on the 29th of January accepted on the 29th of January (Both Federal & State) stills shows on both sites that they are processing! The process goes: E-File, then accepted, then approved then you get a direct deposit date! I have seen a few cycle charts but they are guesses as the irs no longer posts them! But the guesses range from February 6 or February 13 as a direct deposit date for mine! Will post when mine is approved & deposited! 🙂 Reply
hey I got mine and it said successful and I should be receving my refund.on the Jan 30- Feb 19 when will I.get it I did Direct deposit Reply
Yes please post! I also efile and was accepted on the 29th! nothing so far in WMR or transcripts. Hopefully soon we will see the DD! Reply
any one eles try useing wheres my refund,and are being told you have to wait 24 hours after getting accepted? i filed like 5 days ago accepted same day 1/29 and are still being told to wait 24 hours but its been days. im confused the charts are saying if your accepted by 1/30 you will get yours 2/4 and its already 2/2 dosint seem right Reply
The charts are guessing, they are not IRS official, the IRS stopped making the refund cycle charts! Reply
Your status has to be Approved not Accepted and then the calendar will work. I also filed on the 29th and am still awaiting my “approved” status update and if we get approved on or before Feb 6th we will get our monies by Feb. 12th Reply
I did mine with turbo tax was approved 1/29 and wmr shows accepted but bar hasn’t moved. Let’s keep our fingers crossed that the bar moves soon. Feel like last year it was only 3 days for bar to move. This year is slow. Probably all them cutbacks at the irs
Mine says refund sent since Friday the 30th and there’s nothing in my bank…what’s going on? This has never happened before Reply
Lambs they messed up and sent you a paper check. Or it could just be ur bank takes a couple days to post it to ur account
Hey misty did your refund get approved yet if you don’t mind me asking.? I’m just asking because I filed mine the same day. Reply
I completed my taxes and efiled on 2/1/2015 at 1:00pm I received a text message roughly 30 minutes later that the IRS has accepted my return and my 2014 taxes are complete. Refunds are issued within 21 days. Reply
I did mine on the 29th and got accept on the same day but have not got approved but how long do it take to get approved. Reply
I submitted mine the on 1/17 was accepted on 1/20 and is still processing. Checked my bank and still no money..
Ours is the same thing. Still being processed and I know people that were approved after us and already got their return or now have DD date. Reply
I did mine on the 19th.. Its funny to see people complaining and they did theirs waaay after ours lol Hopefully we both will get ours soon, Fingers Crossed X Reply
I did mines on 1/24/15 and this saturday night it said sent….whenn will i get my check? If i payed turbo tax efile to do them for me? Reply
If direct deposit your bank should see it in pending if not posted status already, if you opted for a paper check in the mail it can take up to 3 weeks to arrive! Reply
I filed mind on 1/23 it got accepted in 1/26 and had been in processing mode ever since and tidy is 2/2 …7 days later. The phone system also days the same information…that it is being processed but no date of dd yet. I’m getting nervous Reply
Filed on the 29th, 2015 and was not given a refund date at all was told it would take 21 days to long from JH in Cincinnati Reply
I edited mines on Jan 30th. Still says being processed, on top of that when I go to IRS.gov website it says my info can’t be found, ill m lost. Reply
I filed on the 21st. Its feburary 1st and it still says being processed. Wheres my refund isnt showing me the tracker. Any one else having this problem Reply
Yes. I am. Except I filed on the 23rd. but I dont have a tracker either and although it was accepted the same day, it seems to not have made any progress since then. let me know if you get urs lol Reply
I also have this problem. I filed on the 24th and it just says still processing with no tracker as well. Makes me nervous. Reply
I also have the same information. Filed and accepted on the 24th. It says processing but I have no tracker. Makes me nervous. My neighbor did his the same day and got his refund yesterday. Im so confused. Reply
I’m having the same issue. Filed on the 26th and was accepted the same day. No bars on tracker, just says processing. I would really like to know what’s going on 🙁
Any update? I’m having the same problem right now. My return was sent and accepted on the Feb 6th. There’s no more tracking tool only states that a date will be provided when my refund is processed. I never had this problem in the past. Reply
I filed mine on Jan 24th and it still says processing. I thought it was supposed to be approved within 72 hours if there weren’t any problems. Now I’m worried. I can’t find out anything. :/ Reply
You Amy want to double check the program you used. There maybe something you have to fix. If your using turbo tax or tax act, its usually accepted within 6 hours. I filed mine on Friday, Jan 30. The first time o sent it through, I received a notice within 5 minutes saying it was rejected. They needed my IP pin. To be safe, sign in and double check. Or check your help email they’ll also send you an email stating it was rejected. Hope that helps you Reply
Is anyone getting where’s my refund not available after you hit submit? I hope it’s just the site is down because I got accepted on the 23rd and approved yesterday with a dd date of the 4 th Reply
I got accepted on the 23rd and approved yesterday. But I’m worried because now when I type in my info on where’s my refund it says currently unavailable? Is this happening to anyone else? Reply
Yes, the system updates every 24 hours. Don’t worry. You’ll get your this week Thursday or Friday. Yayyyy Reply
My refund was accepted on jan.23rd and approved on jan.31st. Yesterday. But I checked the where’s my refund again late last night and it says it’s currently unavailable. I am freaking out… It had a dd date of February 4th. Am I still going to get it then? Is the where’s my refund. Like down right now or something? Reply
I heard that if claimed education credits it a bit of delay but the only reason I found out is because I called the IRS and asked if there was any delays on forms Reply
I got received by IRS on jam 24th still not approved while others I know filed same day and received theirs today does anyone know if deposits are only made once a week Reply
Yes deposits are made every Thursday-Friday. If you search in Google. Expected 2015 federal refund payments you’ll find a chart on direct deposit and paper check dates Reply
I called today, and spoke to someone. I explained my situation, that I filed on 1/20/15, and my bar still says processing. He told me not to worry, but if my status doesn’t change, or if I don’t receive my refund by the 10th of this month, I should call back, and they can access my account. I then went on to ask if they have been having issues with this, and people calling in with similar problems.. He said no, sooo
I filed around 1/20/2015. Its saying processing.. I have a friend that used turbo tax also she filed after I did and already getting her 1/30/2015… 🙁 🙁 🙁 Reply
I received my federal refund today!!!! I filed last Wednesday night. Quick refund!! No bs. I have used turbo tax since 2008 and last year it took 8 days as well. Reply
I did mine on 1/21/15 and it’s still being processed. Has any filed on the same day and received a DDD yet? Reply
I did mine 1/23 no transcript available and received but not approves I did a friend of mines 2 hours before I did mine and she’s been approved for ddd on 1/30 ??? Reply
I did mine on the same day and have the same “Return Received” status. How long before the refund is sent to they change it to “Refund Approved”? Reply
No but I did mine since 1/26(it was accepted) and had been sitting in processing mode ever since. Waiting to be accepted by them. It’s 7 days later. But my co-worker used turbo tax to and she got a dd date 3 days after herd was accepted Reply
me too still says processing while everyone else is getting there’s I’m so confused and broke!! Reply
I did mine on 1/21/2015 and it says still being processed also. They said they did not start this year until 1/20/2015 and that was beginning with the taxes that came in first and had been stockpiled. Don’t know if this is the way they are really doing it then it is understandable, but they should let us all know. Keep us posted when you get approved as it always helps the rest of us and I will do the same. Reply
I filed on the 8th and was accepted on the 12th. i still have not received a DD it says processing on the WMR website. One girl, said hers says processing but her bank told her its there pending deposit for the 30th Reply
I also filed on the 8th and got a text from turbo tax saying it was accepted on the 12th. I still have not received it and I am also getting the “processing” message on the WMR website. I know that’s no help, just letting you know you are not alone. Reply
I’m in the same boat. Filed 1/8 accepted 1/12 and still showing processing. I call TT customer support last night and was told that the IRS did not accept my return on the 12th. I told the rep that I’m looking at my TT account now and it says “your return was accepted by the IRS on 1/12/2015. It seems that TT provided us misleading info and that our returns were not accepted until the 20th and we now have to wait from that date for the 21 days to be up.
Hi, TurboTax began accepting tax returns on January 5 and the IRS began accepting the e-filed returns on 1/20, which we communicated in this post https://blog.turbotax.intuit.com/2015/01/05/now-accepted-you-can-file-your-2014-tax-return-with-turbotax-today/ Thank you, Lisa Greene-Lewis