At TurboTax, the security of our customers’ data is a top priority. We work hard to safeguard your information, so you can file worry-free. However, keeping your information safe is a shared responsibility and using safety measures and good practices to protect your home computer can go a long way in protecting your privacy and data.
As of January 14, 2020, Microsoft will no longer provide security updates or support for PCs running Windows 7. That means that computers running on Windows 7 will be more vulnerable to security risks and viruses. To avoid these risks, Microsoft recommends that Windows 7 users upgrade to Windows 10.
To help safeguard your personal information, like your Social Security number and bank account information, we strongly recommend that TurboTax desktop (CD and Download) customers using Windows 7 upgrade their operating system before installing TurboTax on their computer or switch to TurboTax Online. You can easily transfer your 2018 TurboTax return into TurboTax Online, so you won’t lose any information.
For more information on Windows 7 or to learn more about how to update your operating system, you can visit our Windows 7 End of Support FAQ, here.