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The TurboTax Blog > TurboTax News > #ViveFullService: Treat Yourself this Tax Season with TurboTax Live Full Service

#ViveFullService: Treat Yourself this Tax Season with TurboTax Live Full Service

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Sometimes you get full service, sometimes you might get asked about a service, and sometimes you may need to be happy with self-service. This past year was pretty much about “self-service.” Now it’s time to start 2021 by treating yourself with TurboTax Live Full Service, so you can have a tax expert prepare, sign, and file your taxes for you!

TurboTax Live Full Service gives you the personalized attention of a tax expert to handle everything, whether you have a simple tax return, own a home, sold investments, or are self-employed.

Introducing #ViveFullService

TurboTax brings you #ViveFullService, a series of humorous videos featuring top Latinx influencers sharing their experience of tax matchmaking. Meet Ian Lara, Laura di Lorenzo, Gadiel del Orbe, and Sasha Merci.

Every year, thousands of people find their match in dating apps. New this year, TurboTax is using AI and machine learning to pair you up with a credentialed tax expert (virtually and in real time!) to either help you with your taxes or just do them entirely for you – from start to finish! It’s a matchmaking process to make sure you get the best tax advice and the best outcome in your taxes.

Make sure to follow the hashtag, #ViveFullService, on Instagram, or check back at this post to see new influencer videos including one from Johnny Sibilly!  

#ViveFullService​ with TurboTax Live Full Service

Self-Employed Comedian Ian Lara Tries TurboTax Live Full Service

Influencer Gadiel Del Orbe and His Family Discovers TurboTax Live Full Service

Self-Employed Actress Laura Di Lorenzo and her tía try TurboTax Live Full Service

Latinx influencer Sasha Merci finds perfect match with TurboTax Live Full-Service

LatinX Influencer Johnny Sibilly files taxes with TurboTax Live Full Service

How does TurboTax Live Full Service work? 

When you sign into TurboTax Live Full Service, you upload your tax documents or take pictures of your tax forms, answer some questions about yourself, and then TurboTax uses the information to find TurboTax Live experts that have the tax expertise you need, in English or Spanish. 

Expert Matching: Everyone’s tax situation is different. That’s why TurboTax Live matches people with a dedicated tax expert, based on their specific tax situation. This gives taxpayers the confidence that they are getting every deduction and credit they deserve, and that their taxes are done right, guaranteed.

Document Upload: Taxpayers can securely upload or import their tax documents for their dedicated expert, so they can get started on the return. No mailing or drop-offs needed.

Return Summary: When the tax return is finished, customers review everything with their tax expert on a video call, along with a detailed breakdown of every tax deduction and credit they are eligible for.

Easy Filing: Once the customer is pleased with the outcome, they give the tax expert permission to sign and file their return.

We’ve Got You Covered

Get started on your taxes today. TurboTax will ask you simple questions about you and give you the tax deductions and credits you are eligible for based on your entries. If you have questions, you can connect live via a one-way video to a TurboTax Live tax expert with an average 12 years experience to get your tax questions answered. You can even connect virtually with a dedicated tax expert who will prepare and file your tax return in entirety with TurboTax Live Full Service. TurboTax Live tax experts are available in Spanish and English, year round and can even review, sign, and file your tax return.

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