Introducing TurboTax’s New Lifetime Guarantee on Tax Returns

We are excited to announce TurboTax’s brand-new Lifetime Guarantee – a combination of coverage including 100% accurate calculations, audit support and a maximum refund, all guaranteed for the full seven-year life of the tax return. 

Introducing TurboTax Tax Refund Lifetime Guarantee 

In 2022, TurboTax processed 47 million US tax returns and $113 billion in tax refunds. TurboTax’s robust portfolio of products ensures every tax filer – from DIY filer, small business owner, investor, or those that prefer to hand off their taxes completely – has the right solution for their unique tax situation. This offering is now under the protective umbrella of the TurboTax Tax Refund Lifetime Guarantee and customers’ 2022 tax returns are backed for the full tax return lifetime.

How TurboTax Tax Refund Lifetime Guarantee Works

100% Accurate Calculations Guarantee: TurboTax will pay the penalty and interest if a customer receives an IRS or state penalty because of a TurboTax calculation error.

100% Accurate, Expert-Approved Guarantee: Similarly, if a customer pays an IRS or state penalty (or interest) because of an error that a TurboTax tax expert or CPA made while providing topic-specific tax advice, a section review, or acting as a signed preparer for their return, TurboTax will pay the penalty and interest.

Maximum Refund Guarantee: Customers who receive a larger refund or smaller tax due from another tax preparation method, TurboTax will refund the applicable TurboTax federal and/or state purchase price paid. (TurboTax Online Free Edition customers are entitled to a payment of $30.) Limitations apply. Excludes TurboTax Business products and services. 

Audit Support Guarantee: If customers receive an audit letter based on their 2022 TurboTax individual, TurboTax Live Assisted Business Online, or TurboTax Full Service Business Online return, TurboTax will provide one-on-one support with a tax professional, if requested through our Audit Support Center, for audited returns filed with these products for the current tax year (2022) and, for individual, non-business returns, for the past two tax years (2021, 2020). 

Backed by A Full Service Guarantee: When a Full Service expert completes a customer’s taxes, they will only sign and file when they know it’s 100% correct and that the customer is getting the best outcome possible, guaranteed. 

Are you ready to get started? TurboTax’s Lifetime Guarantee is available now!