TurboTax Launches New TurboTax Live Full Service Tax Preparation

We are so thrilled to announce TurboTax Live Full Service, a new offering that will transform tax preparation for taxpayers this season. TurboTax Live Full Service allows you to virtually connect to a dedicated, live tax expert who will prepare and file your tax return for you in entirety — all from the comfort of your home on your own time.

Introducing TurboTax Live Full Service

In a year where virtual services are more important than ever, the TurboTax Live Full Service experience will allow taxpayers who would like a fully assisted tax preparation experience to completely skip the tax store and file your taxes with confidence on your own time. The TurboTax Live Full Service experience will even match you with an expert based on your unique tax situation, state of residence, and language preference — English or Spanish — so you can rest assured TurboTax will help you get every dollar you deserve and your taxes are done right, guaranteed.

How TurboTax Live Full Service Works

Once you’re matched with a TurboTax Live expert you’ll just need to securely upload or import your tax documents, then your expert will handle the rest! Once they’re done, you’ll connect live via video to review a detailed summary. Here’s a breakdown on how TurboTax Live Full Service works:

• Expert Matching: Everyone’s tax situation is different. That’s why TurboTax Live matches you with a dedicated tax expert, based on your specific tax situation. Giving you confidence that you’re getting every deduction and credit you deserve, and your taxes are done right.
• Document Upload: You can securely upload or import your tax documents for your dedicated expert, so they can get started on the return. No mailing or drop-offs needed.
• Return Summary: When the tax return is finished, you’ll review everything with your tax expert on a video call, along with a detailed breakdown of every deduction and credit you’re eligible for.  
• Easy Filing: Once everything looks right to you, you will give your tax expert permission to sign and file your return.

TurboTax Live

In addition to the new TurboTax Live Full Service experience, TurboTax Live continues to offer taxpayers the option to receive customizable support from experts — whether you need unlimited expert tax advice or a line by line review of your tax return before you file, our TurboTax Live tax experts are ready to help!

All of our TurboTax Live services provide you with the following:

• Virtual Convenience: With TurboTax Live, connect virtually with a tax expert at home and on your own time. Whether you’re looking for advice, answers, or to hand your taxes off completely, TurboTax Live experts are standing by to help you.
• Real Experts: TurboTax Live connects you to a team of tax experts with an average of 12-years’ experience. With some of the most respected tax experts in the business available at your fingertips, you can be confident that you’re getting every deduction and credit you deserve, and your taxes are done right.
• Unlimited Tax Advice – All Year: TurboTax Live gives you easy access to real tax experts to get tax advice and answers specific to your unique tax situation, anytime you need it. Whether you have a question about unemployment, a recent stock purchase or a side gig you picked up, TurboTax Live experts have you covered.
• 100% Expert Approved Guarantee: TurboTax Live has a 100% Expert Approved Guarantee for all tax returns, advice, or reviews provided by TurboTax Live experts.

TurboTax Live and TurboTax Online products are now available at www.TurboTax.com, the Apple App Store and Google Play Store.