Tax Refunds Where’s My Tax Refund? How to Check Your Refund Status Read the Article Open Share Drawer Share this:Click to share on Facebook (Opens in new window)Click to share on Twitter (Opens in new window)Click to share on LinkedIn (Opens in new window)Click to share on Pinterest (Opens in new window)Click to print (Opens in new window) Written by TurboTaxLisa Published Feb 12, 2024 - [Updated Mar 30, 2024] 4 min read The average direct deposit tax refund was close to $3,100 last tax season, and with tax season well underway, it’s no surprise that the most common tax season-related question we’re now hearing is: “Where’s my refund?” The time it takes the IRS to process your tax refund is based on how you chose to file your tax return – either e-file or by mail. E-filed tax returns with direct deposit: E-file with direct deposit is the fastest way to get your federal tax refund. Typically, the IRS expects to issue most tax refunds within 21 days after acceptance if there are no issues. Mailed paper returns: Avoiding a paper return is more important than ever to avoid refund delays, if possible. The IRS cautions if you need your refund quickly do not file on paper. Usually, the IRS says to allow 4 weeks before checking the status of your refund, and that refund processing can take 6 to 8 weeks from the date the IRS receives your return. Tax Refund Processing Start checking status 24 – 48 hours after e-file: Once you have e-filed your tax return, you can check your status using the IRS Where’s My Refund? tool. You will need your Social security number or ITIN, your filing status, and your exact refund amount. Return Received Notice within 24 – 48 hours after e-file: The IRS Where’s My Refund? tool will show “Return Received” status once they begin processing your tax return. You will need the following information when checking refund status: Social security number or ITIN, your filing status, and your exact federal tax refund amount shown on the tax return. You will not see a tax refund date until the IRS finishes processing your tax return and approves your tax refund. Status change from “Return Received” to “Refund Approved”: Once the IRS finishes processing your tax return and confirms your tax refund is approved, your status will change from “Return Received” to “Refund Approved.” The change in status can take a few days, and a tax refund date will not be provided in Where’s My Refund? until your tax return is processed and your tax refund is approved. Where’s My Refund? tool shows refund date: The IRS will provide a personalized refund date once your status moves to “Refund Approved.” Where’s My Refund? shows “Refund Sent”: If the status in Where’s My Refund? shows “Refund Sent,” the IRS has sent your tax refund to your financial institution for direct deposit. It can take 1 to 5 days for your financial institution to deposit funds into your account. If you opted to receive your tax refund via mail, it could take several weeks for your check to arrive. Track your refund in TurboTax You could experience delays in receiving your tax refund if your return: Includes errors – The IRS has indicated that your refund could be delayed if the information you provided on your tax return does not match the IRS records. Is incomplete – If you didn’t have all of your documents and filed an inaccurate return Needs further review in general Is affected by identity theft or fraud Includes Earned Income Tax Credit or an Additional Child Tax Credit – Under the Path Act, the IRS cannot issue a refund that includes the Earned Income Tax Credit or Additional Child Tax Credit before mid-February. Includes a Form 8379, Injured Spouse Allocation PDF, which could take up to 14 weeks to process Tax Refund Status FAQ Will I see a date right away when I check the status in “Where’s My Refund”? The IRS Where’s My Refund? tool will not give you a date until your tax return is received, and processed, and your tax refund is approved by the IRS. It’s been longer than 21 days since the IRS has received my tax return, and I have not received my tax refund. What’s happening? Some tax returns take longer than others to process depending on your tax situation. Some of the reasons it may take longer include incomplete information, an error, or the IRS may need to review it further. I requested my money be automatically deposited into my bank account, but I was mailed a check. What happened? The IRS is limiting the number of direct deposits that go into a single bank account or prepaid debit card to three tax refunds per year. Your limit may have been exceeded. In addition, for a small number of returns, the IRS decides there may be indications that the bank account on the return is suspicious and they may decide to issue a check instead. Track your refund in TurboTax Previous Post Can You Deduct 401K Savings From Your Taxes? Next Post What is a Tax Bracket? Written by Lisa Greene-Lewis Lisa has over 20 years of experience in tax preparation. Her success is attributed to being able to interpret tax laws and help clients better understand them. She has held positions as a public auditor, controller, and operations manager. Lisa has appeared on the Steve Harvey Show, the Ellen Show, and major news broadcast to break down tax laws and help taxpayers understand what tax laws mean to them. For Lisa, getting timely and accurate information out to taxpayers to help them keep more of their money is paramount. More from Lisa Greene-Lewis Follow Lisa Greene-Lewis on Twitter. 2,010 responses to “Where’s My Tax Refund? How to Check Your Refund Status” « Older Comments Newer Comments » Mine was accepted on feb 7th and it still says processing . Why? Reply My return was accepted on Jan 29th and STILL has not even been processed. It says accepted only on the wmr app. The IRS has no record of it being processed and I cannot get anyone on the phone due to high call volumes. Turbotax said my state return was accepted and I later received notice that I wasn’t done and it needed additional paperwork! Had I not checked outside of turbotax I wouldn’t have known! Reply TurboTax sent me an email telling me that my return has been accepted. When i track it on the irs website, it says that it is still processing. Is this normal or should i contact someone and if so, who? Reply Hi Gina, Yes, this is normal. Once the IRS finishes processing your tax return and confirms your tax refund is approved, your status will change from “Return Received” to “Refund Approved”. Sometimes the change in status can take a few days, but it could take longer and a date will not be provided in Where’s My Refund? until your tax return is processed and your tax refund is approved. Thank you, Lisa Greene-Lewis Why is it that IRS2Go App only shows my federal refund. Today I received my federal refund, but where is my state refund? How do I track it? Reply I filed 2/3/15 today is the 25th and still nothing but being processed. Am I in some kind of trouble? My State went into further review. I scared. Reply I filed mine of the 5th of Feb and it was accepted on Feb 6th but still havent received nothing! It still says its processing on wmr Reply Hello, My federal return was approved and says: Your tax refund is scheduled to be sent to your bank by February 25, 2015. Deposit Date: February 25, 2015 Does that mean the funds will be in my account sometime on that day? Reply Is it normal to have a status that my DD is set to be sent on 2/25 but still not be able to get to view my transcript? Should I be worried? My status has been the same since 2/21 but I still can’t view my transcript. Reply It’s been more than 21 days. I was given the contact number for the IRS so I can speak with them to find out what’s going on with my return. Please advise me of this number as I have misplaced it. Thanks! Reply Hi Christopher, IRS phone number is (800)829-1040. Thank you, Lisa Greene-Lewis Reply Hi lisa i had a question i check the website they sent my tax check on friday 2/20/15 how long will it take to get in my mail is already 2/25/15 or should i call the irs to report it. Or should i go to mail post offfice this is really frustating good luck with getting a hold of a live person. Reply I filed my tax with turbo tax 1/27/15 and I did not get a direct deposit and I still am waiting i talked to irs and put a tracer on it by the irs and a bank that turbo tax uses has charged me numerous fees for errors as they stated I used my debit card account instead of checking account and the bank rejected it so turbo tax bank charged me 20 dollars I called a d rep named Roberta told me I would get a paper check in the mail with in a week as Reply I did not finish with my post long story short I was victimized by a policy change and made to go back into account to change info that initially rep told me I couldn’t do after she said I would get paper check in the mail two weeks went by I never got it so I went back in to change info got locked out of system and charged another fee of 20 dollars.I called today and rep said it would be another 15 days to get released and sent back to IRS for reprosessing so now I have been charged 34.00 filing fee 34.00 bank ptosessing fee 20.00 bank return fee and 20.00 online error fee and still have to wait two to three months for my refund check .Turbo Tax did not gain me any money the lost me money in numerous fees and filing charges also to mention late payments on paying my bills since I was assured I would receive my money in the mail with in a week after bank rejected it.I would not recommend Turbo tax as also I have not gotten a response back from them and I had to do all the calling and be hung up on by supervisors I would speak with 🙁 Reply Hi Evelyn, What exactly was the policy change? Thank you, Lisa Greene-Lewis Well I found out what is going on with my 2014 refund. .. on Thursday February 19 2015 my tax return just got loaded in the system for processing. …by the IRS. …mind you I filed my return on the 3rd of February. ..turbo tax wasn’t of any assistance with trying to help me as a consumer. ..i just checked my IRS transcripts until I seen a change in status. …and to now further complicate the matter I have a IRS code 570 account freeze on my account….and no other codes outside the typical code 150 and 806 that every taxpayer has ….but all of a sudden a 570 additionaI action pending on my account….with a $0.00 beside that…ihave been filing electronically for years. ….in particular with Turbo Tax. …so this hold can take 1 week to 2 months to be lifted. …so thanks turbo tax for your lack of professional help and people like at Turbo tax Lisa Greene – Lewis …for your general reponses throughout the threads about. ….. “Many TurboTax customers have received their tax refunds”….. and TURBO TAX Robbing me for 160 dollars even though I am not getting my return. ….you all at Turbo Tax should research what is actually being asked and not pick and choose what you want to respond to. … Hi Evelyn, Now I see the rest of your comment. The IRS issues your refund to the accounts you list on your tax return. If incorrect account numbers are included on your tax return the IRS has to mail you a check. Thank you, Lisa Greene-Lewis Reply my Fed was accepted 2/4 and hasn’t changed from just accepted. never had any bars or a date set. tomorrow is my 21 days. it’s frustrating because I need it, and can’t get any info on it I summited my return feb 13th 15 and checked it on the 14Th and today it still says being processed . Do any one know around what date i should receuve my direct deposit ? I have not been charged fees so far that I know of, I hope not, but IRS is stating my banking information is incorrect and that they mailed my check 2/23/15. I checked and my info. is correct on my fed tax forms. This is annoying. Reply Where is my refund.. I was told I should a paper check since Rush Card services gave me an incorrect account # Was due to revive on 2/10/15 however with the mix up I’m thinking it’s been a change due to me supposing to be reviving a paper check now by mail..by any chance could u plz confirm.. Thanks Reply Where Reply I mailed my return in because turbotax told me I have to and it’s supposed to be directly deposited in my account but I have received no conformation of it being processed or received. How long does this usually take and when can I expect conformation/my return to be deposited? Reply I filed my taxes January 29th and received a letter stating my refund is under review February 17th. They say it could take up to 60 days to receive my refund. Does it usually take that long? If not then what’s the average timeframe? Thanks. Reply My return hasn’t been accepted yet so I called, and they said there was an error in my return, but they couldn’t tell me exactly what it was! How do I find this info out so I can fix it? Reply I filed my taxes on feb 2. Been checking in wmr website and it’s saying they don’t have any information on my return. I also did DD this year for the first time. Can you tell me what may be the issue……Please. Reply Update: Filed Feb 5th got accepted on the 6th. Got my DDD three days ago for Feb 25th. Just checked SBTBG Bank (Turbo tax’s bank, since i had my fee’s taken out of my return) and my refund has been deposited into their account! So just waiting for them to send it to my bank now. But when i check WMR is does NOT show that my refund has been sent. Is just has the first 2 bars of the tracker highlighted! So I’m thinking the IRS is NOT updating WMR like they should be… Reply I hate not knowing whats going on with my taxes getting no straight answers so frustrating Reply I recently received my refund direct deposit to a pre paid card . I have not been able to access those funds . Is there a possibility the IRS can reclaim the funds and send a check instead ? Reply Hi Amy, Yes they can for a couple of reasons: – If you have the incorrect account number – If there have already been 3 deposits from the IRS to the same account. – If the Treasury offsets your refund due to outstanding student loans, child support, other tax debt. Thank you, Lisa Greene-Lewis Reply I did my taxes on feb 15th and they got acceped by the irs on the same day well I got an email stating it did by turbo tax where I filed my taxes but when I go to the irs website it says no information so I went to the intuit turbo tax thing to check my refund status and it says no record of my information either I entered wrong info of I didn’t file with turbo tax so I renter it and it says the same thing I am worried what is going on with my refund please help Reply I efiled with direct deposit Reply My taxes for 2013 were filed on 1/25/15 and I checked the status and it said accepted and that my return will be mailed on Feb 13 2015. I still have not received my check. How long should I be waiting for this to come in? Reply Why is it taking so llong to get my refund? Reply Why is it taking so long to get my refund? Reply I did my taxes with turbo tax on the 15th of feb and got an email stating that it has been accepted but when I go to the irs website it says no information on my refund and so I go to the turbo tax intuit refund thing and it says no record of it either that there must be some mistake either in entered wrong ss number or didn’t file with turbo tax what is going on im worried should I redo them or will that cause problems please help Reply Hi Jose, I wouldn’t redo them. Can you go into your tax return and look at your account and see if it says your return was efiled and if it was rejected. Also call our customer care so they can look up your account. Thank you, Lisa Greene-lewis Reply My refund status says my refund was sent by direct deposit to my bank. My bank hasn’t received my refund. When I call the irs, how do I connect with someone who can help me? Reply I filed on 2/10/2015 e-file at united way for free checked the Refund sITE last Nite and it had Refund Date 2/23/2015, I checked this morning it had all the bars filled and had, WAS MAILED 2/23/2015. I THINK WE ALL KNOW HOW THE GOVERNMENT IS , THIS IS THE FASTEST I HAD EVER HAD A REFUND RETURNED SO QUICK . I ASK GOD KNOW FOR EVERYONE TO GET THERE TAX REFUND BACK BEFORE THIS WEEK IS UP. IF YOU DO NOT BLAME IT ON ME, NOT GOD, MY PRAYER MY NOT HAVE BEEN COVERD RITED. Reply WHAT? YOU ARE PRAYING FOR THE WRONG REASON……………….. Reply I got accepted on 2/4/15 and I check it on the IRS page and it said it would be here on 2/23/15 today is 2/24/15 and I still haven’t received my check so what’s going on?? Reply I refund Got Accepted 2/10/15 and here It Is 2/23/15 Does It Really Take This long My Refund Status Still Says Refund Is Still Processing and date will be available When it’s approved.. How can I Call??? And get info from Reply FYI – If anyone is still waiting to be approved, it’s been over 21 day, and you have not called the IRS or heard anything from, do what I did. I had to call 800-829-1040 (hit 1 then wait until it starts talking hit 5 and then wait again and hit 3 it will get you to a live person). I was told that I was sent a letter for ID verification purposes but I didn’t get it. She gave me the ph# to call and website. I decided to use the number (my personal preference). Got a hold of an agent (after waiting on hold for 2 hours – YES 2 hours) and he went through the steps of verification with me. Took a while, but I think everything’s taken care of now. Unfortunately, he said to allow up to 4 weeks for it to be deposited into my account. I filed on Jan 24th and am still having to wait another month. It’s very upsetting, of course! I just hope I get the money like they said I will. Need to say that for us to all have to be punished for the “bad apples” out there isn’t right. Once I gave my info to him over the phone regarding ID it should have just been automatically deposited. Shouldn’t have to wait another month! Also, glad I called. I never received a letter from them AND they say that you have to call them within 30 days of getting the letter. Just letting all of you know to do this so you can find out some answers. Here’s the number to ID Verify: 1-800-830-5084. Good luck to all of you. Reply Thank you so much for the phone info. I just got off the phone with the IRS (after waiting less than 30 minutes). I filed via Turbo Tax on 2/2. My status was accepted the next day. A week later I received a text stating my refund was approved. But the website said it was in the process. The woman I spoke with on the phone checked and said there was a problem and that I should receive a letter in the mail within the next 2 weeks. The only thing I can think of is the Affordable Care Act, I did have medical insurance through Obamacare. I’ve been reading a lot of posts with people who still haven’t received their refund yet because of problems with the Affordable Care Act. Now I have 2 more weeks just waiting for a letter. God knows when I’ll get to see that money. Now I wish I would have called sooner! Reply my federal says Bank of America over my return. I have a different bank and the routing number and account number was entered correctly. I can’t get any information from the irs because it is all automated systems and my bank doesn’t know why it says this either. Can anyone help me? Reply I filed on 12/29/14 and haven’t heard anything ref. my tax refund. I requested a check be sent to me for my refund. Reply How long once checked been sent out should I receive it in mail Reply i received my refund in my bank account,but I need copies for fafsa for my student children,..so how can I ake this happen Reply My initial question was never answered. I want to know why Turbo Tax charged me $69.00 to do,my taxes? Furthermore, I filed my taxes on February 9 and they are still processing! So, what is the delay on my taxes? That where is my refund website is no help at all. I want be using Turbo Tax anymore that is for sure. Secondly , my friend filed her taxes through Turbo on the 14th of February and she is getting her money this week and her money was approved within days! How does she get her taxes way before me? Reply My status changed last friday to have a deposit by the 25th tomorrow…must mean will be deposited on the 25th because still haven’t received it. Do they send refunds other than wednesdays? The Bank does not see any pending deposits yet. Reply Hi Lisa – I am able to order by mail by account tax return transcript but not my return transcript, do you know if that means my return has processed? Thank you (I am one of the returns that got resequenced and have to wait and new 21 days, irs told me the computer made an error and then when I called I was resequenced) Reply I know it’s been a while, and you may not even get a notification for this response, but how much longer did you have to wait? I was resequenced THIS year on 3/1/19 and have to wait ANOTHER 21 days after the initial 33 I ALREADY waited… I’m hoping my refund will be deposited soon, but I can’t find squat on receiving a refund after being resequenced. Reply I filed on Feb. 2 was accepted and recieved same day. Spoke to the Irs after checking my bank and was told there is an error on my return and they will not say what the error is. Now I have to wait another 6-8 weeks for my return….. Thanks Turbo tax! Reply Filed on 1/30/2015 was accepted same day its been well over 21 days called no bars just saying still processing a due date will be available when ready called irs said there was an error i have ro wait 6 to 8 weeks ughh need this money bad Reply Filed on and excentedo on January 26 received state a 2 weeks later still waiting on federal my 21 day was up onew the 16th of Feb irs told me my return was in error message but can’t not tell me the code said I have to wait 30 day from the date to either receive a letter if they need more info on my return or it will be how can my return be Flagg and they can’t even tell me what it was Flagg for the tax advocate does not help they just transfer me to the irs again I filedownloads as early as I could because I needed my funds and to get the run around about my refund is crazy they said on the news that 800,00 people were affected by the obama health care I had Obama care for my 2014 I asked if I was affected they said no how can you say that if you don’t even know why I was Flagg and TurboTax knew of this as well weren’t tax payers notified. Reply If the turbo tax refund tracker shows a estimated direct deposit date of 2/25 but the where’s my refund app doesn’t what does that mean? Will I get my money tomorrow or not? Reply TurboTax Lisa ; I filed on Feb.3rd and was accepted later that night,the bar was there now it’s gone and all it is saying is it’s still being processed and a refund date whenever will be available but my expected refund date was from feb.4-24….what is going on and how much more longer do I have to wait for my refund?? Reply my Fed was accepted 2/4 and hasn’t changed from just accepted. never had any bars or a date set. tomorrow is my 21 days. it’s frustrating because I need it, and can’t get any info on it Reply It has been 21 days and I haven’t revived my refund and do not have a date on them either what do I do Reply I filed my taxes on 2/6 and it still says refund processing!! I have it set up DD and Everyone else around me has gotten their taxes and I check the mail daily too but I haven’t gotten anything from the irs. I keep thinking I did something wrong but I don’t think I did and everything is right with my bank also! Is anyone else still waiting on theirs and have filed that day?! Reply filed my taxes on 2-5-2015 still says processing Reply Hi! My husband and I filed our taxes on February 4 and they were accepted on February 5. Up to February 22 we had a status bar reading return received and on February 23 it says your return is still be processed. We are in financial hardship and it is taking forever. What is going on? The stays bar and the topic 152 are both gone and it isn’t giving us anymore information. What should we do? Reply The IRS website says my tax return is still being processed, and my turbo tax profile says it’s been accepted. What is the difference? It’s been almost a month now and my status hasn’t changed at all. Reply I filed my taxes on Feb. 5Th they were accepted on Feb. 10th how long before I receive my card and my taxes? Reply I filed my tax return on the 3rd of February it was also accepted the same day but when I go on the Where’s My Refund website to check the status of my return it says still processing. February 24th will be exactly 21 days can somebody please tell me why I do not have a return date yet and why is it taking so long or when can I expect my refund..this has never happened..I have friends that filed there tax return weeks after me and are about to get there’s this week but I have no date at all and why is there no further information about my return or why is it still in this stage after 21 days or what I need to do to get my tax return and it’s so hard to get through to a live person to discuss what is the issue(s) that is prolonging my return I need answer’s and help please Reply I filed on feb 3rd and was accepted February 3rd. And tomorrow would be my 21 days and still no tax refund help Reply I received my state refund about a week, maybe sooner, after I filed. Am I gaurenteed a federal return? Because I haven’t received it yet and its been almost 3 weeks. Reply if you are falling on hard time call this number for a tax Advocate that who i call and i should have my money and 3 weeks on less 1-877-777-4778 they will only help you if you have hardship like if you can’t pay your ren’t or bills or car note you thinks like that just give them a call..i hope this helps. Reply « Older Comments Newer Comments » Leave a ReplyCancel reply Browse Related Articles Tax Refunds What To Expect When You’re Expecting…a Tax Refund Tax Refunds Where’s My Tax Refund?: IRS Has $153 Million in … Tax Refunds Where’s My Tax Refund? Tax News Facts About the PATH Act and Tax Refunds Tax News IRS Updates “Where’s My Refund?” Tax Tips Find Out When Your Tax Refund Will Be Sent Tax News IRS Opens E-file on January 23: Get A Jump on Your Tax … Tax Refunds 4 Steps from E-file to your Tax Refund! Announcements Where’s my refund? Tax Refunds TurboTax AnswerXchange Question of the Month: When Wil…
My return was accepted on Jan 29th and STILL has not even been processed. It says accepted only on the wmr app. The IRS has no record of it being processed and I cannot get anyone on the phone due to high call volumes. Turbotax said my state return was accepted and I later received notice that I wasn’t done and it needed additional paperwork! Had I not checked outside of turbotax I wouldn’t have known! Reply
TurboTax sent me an email telling me that my return has been accepted. When i track it on the irs website, it says that it is still processing. Is this normal or should i contact someone and if so, who? Reply
Hi Gina, Yes, this is normal. Once the IRS finishes processing your tax return and confirms your tax refund is approved, your status will change from “Return Received” to “Refund Approved”. Sometimes the change in status can take a few days, but it could take longer and a date will not be provided in Where’s My Refund? until your tax return is processed and your tax refund is approved. Thank you, Lisa Greene-Lewis
Why is it that IRS2Go App only shows my federal refund. Today I received my federal refund, but where is my state refund? How do I track it? Reply
I filed 2/3/15 today is the 25th and still nothing but being processed. Am I in some kind of trouble? My State went into further review. I scared. Reply
I filed mine of the 5th of Feb and it was accepted on Feb 6th but still havent received nothing! It still says its processing on wmr Reply
Hello, My federal return was approved and says: Your tax refund is scheduled to be sent to your bank by February 25, 2015. Deposit Date: February 25, 2015 Does that mean the funds will be in my account sometime on that day? Reply
Is it normal to have a status that my DD is set to be sent on 2/25 but still not be able to get to view my transcript? Should I be worried? My status has been the same since 2/21 but I still can’t view my transcript. Reply
It’s been more than 21 days. I was given the contact number for the IRS so I can speak with them to find out what’s going on with my return. Please advise me of this number as I have misplaced it. Thanks! Reply
Hi lisa i had a question i check the website they sent my tax check on friday 2/20/15 how long will it take to get in my mail is already 2/25/15 or should i call the irs to report it. Or should i go to mail post offfice this is really frustating
I filed my tax with turbo tax 1/27/15 and I did not get a direct deposit and I still am waiting i talked to irs and put a tracer on it by the irs and a bank that turbo tax uses has charged me numerous fees for errors as they stated I used my debit card account instead of checking account and the bank rejected it so turbo tax bank charged me 20 dollars I called a d rep named Roberta told me I would get a paper check in the mail with in a week as Reply
I did not finish with my post long story short I was victimized by a policy change and made to go back into account to change info that initially rep told me I couldn’t do after she said I would get paper check in the mail two weeks went by I never got it so I went back in to change info got locked out of system and charged another fee of 20 dollars.I called today and rep said it would be another 15 days to get released and sent back to IRS for reprosessing so now I have been charged 34.00 filing fee 34.00 bank ptosessing fee 20.00 bank return fee and 20.00 online error fee and still have to wait two to three months for my refund check .Turbo Tax did not gain me any money the lost me money in numerous fees and filing charges also to mention late payments on paying my bills since I was assured I would receive my money in the mail with in a week after bank rejected it.I would not recommend Turbo tax as also I have not gotten a response back from them and I had to do all the calling and be hung up on by supervisors I would speak with 🙁 Reply
Well I found out what is going on with my 2014 refund. .. on Thursday February 19 2015 my tax return just got loaded in the system for processing. …by the IRS. …mind you I filed my return on the 3rd of February. ..turbo tax wasn’t of any assistance with trying to help me as a consumer. ..i just checked my IRS transcripts until I seen a change in status. …and to now further complicate the matter I have a IRS code 570 account freeze on my account….and no other codes outside the typical code 150 and 806 that every taxpayer has ….but all of a sudden a 570 additionaI action pending on my account….with a $0.00 beside that…ihave been filing electronically for years. ….in particular with Turbo Tax. …so this hold can take 1 week to 2 months to be lifted. …so thanks turbo tax for your lack of professional help and people like at Turbo tax Lisa Greene – Lewis …for your general reponses throughout the threads about. ….. “Many TurboTax customers have received their tax refunds”….. and TURBO TAX Robbing me for 160 dollars even though I am not getting my return. ….you all at Turbo Tax should research what is actually being asked and not pick and choose what you want to respond to. …
Hi Evelyn, Now I see the rest of your comment. The IRS issues your refund to the accounts you list on your tax return. If incorrect account numbers are included on your tax return the IRS has to mail you a check. Thank you, Lisa Greene-Lewis Reply
my Fed was accepted 2/4 and hasn’t changed from just accepted. never had any bars or a date set. tomorrow is my 21 days. it’s frustrating because I need it, and can’t get any info on it
I summited my return feb 13th 15 and checked it on the 14Th and today it still says being processed . Do any one know around what date i should receuve my direct deposit ?
I have not been charged fees so far that I know of, I hope not, but IRS is stating my banking information is incorrect and that they mailed my check 2/23/15. I checked and my info. is correct on my fed tax forms. This is annoying. Reply
Where is my refund.. I was told I should a paper check since Rush Card services gave me an incorrect account # Was due to revive on 2/10/15 however with the mix up I’m thinking it’s been a change due to me supposing to be reviving a paper check now by mail..by any chance could u plz confirm.. Thanks Reply
I mailed my return in because turbotax told me I have to and it’s supposed to be directly deposited in my account but I have received no conformation of it being processed or received. How long does this usually take and when can I expect conformation/my return to be deposited? Reply
I filed my taxes January 29th and received a letter stating my refund is under review February 17th. They say it could take up to 60 days to receive my refund. Does it usually take that long? If not then what’s the average timeframe? Thanks. Reply
My return hasn’t been accepted yet so I called, and they said there was an error in my return, but they couldn’t tell me exactly what it was! How do I find this info out so I can fix it? Reply
I filed my taxes on feb 2. Been checking in wmr website and it’s saying they don’t have any information on my return. I also did DD this year for the first time. Can you tell me what may be the issue……Please. Reply
Update: Filed Feb 5th got accepted on the 6th. Got my DDD three days ago for Feb 25th. Just checked SBTBG Bank (Turbo tax’s bank, since i had my fee’s taken out of my return) and my refund has been deposited into their account! So just waiting for them to send it to my bank now. But when i check WMR is does NOT show that my refund has been sent. Is just has the first 2 bars of the tracker highlighted! So I’m thinking the IRS is NOT updating WMR like they should be… Reply
I recently received my refund direct deposit to a pre paid card . I have not been able to access those funds . Is there a possibility the IRS can reclaim the funds and send a check instead ? Reply
Hi Amy, Yes they can for a couple of reasons: – If you have the incorrect account number – If there have already been 3 deposits from the IRS to the same account. – If the Treasury offsets your refund due to outstanding student loans, child support, other tax debt. Thank you, Lisa Greene-Lewis Reply
I did my taxes on feb 15th and they got acceped by the irs on the same day well I got an email stating it did by turbo tax where I filed my taxes but when I go to the irs website it says no information so I went to the intuit turbo tax thing to check my refund status and it says no record of my information either I entered wrong info of I didn’t file with turbo tax so I renter it and it says the same thing I am worried what is going on with my refund please help Reply
My taxes for 2013 were filed on 1/25/15 and I checked the status and it said accepted and that my return will be mailed on Feb 13 2015. I still have not received my check. How long should I be waiting for this to come in? Reply
I did my taxes with turbo tax on the 15th of feb and got an email stating that it has been accepted but when I go to the irs website it says no information on my refund and so I go to the turbo tax intuit refund thing and it says no record of it either that there must be some mistake either in entered wrong ss number or didn’t file with turbo tax what is going on im worried should I redo them or will that cause problems please help Reply
Hi Jose, I wouldn’t redo them. Can you go into your tax return and look at your account and see if it says your return was efiled and if it was rejected. Also call our customer care so they can look up your account. Thank you, Lisa Greene-lewis Reply
My refund status says my refund was sent by direct deposit to my bank. My bank hasn’t received my refund. When I call the irs, how do I connect with someone who can help me? Reply
I filed on 2/10/2015 e-file at united way for free checked the Refund sITE last Nite and it had Refund Date 2/23/2015, I checked this morning it had all the bars filled and had, WAS MAILED 2/23/2015. I THINK WE ALL KNOW HOW THE GOVERNMENT IS , THIS IS THE FASTEST I HAD EVER HAD A REFUND RETURNED SO QUICK . I ASK GOD KNOW FOR EVERYONE TO GET THERE TAX REFUND BACK BEFORE THIS WEEK IS UP. IF YOU DO NOT BLAME IT ON ME, NOT GOD, MY PRAYER MY NOT HAVE BEEN COVERD RITED. Reply
I got accepted on 2/4/15 and I check it on the IRS page and it said it would be here on 2/23/15 today is 2/24/15 and I still haven’t received my check so what’s going on?? Reply
I refund Got Accepted 2/10/15 and here It Is 2/23/15 Does It Really Take This long My Refund Status Still Says Refund Is Still Processing and date will be available When it’s approved.. How can I Call??? And get info from Reply
FYI – If anyone is still waiting to be approved, it’s been over 21 day, and you have not called the IRS or heard anything from, do what I did. I had to call 800-829-1040 (hit 1 then wait until it starts talking hit 5 and then wait again and hit 3 it will get you to a live person). I was told that I was sent a letter for ID verification purposes but I didn’t get it. She gave me the ph# to call and website. I decided to use the number (my personal preference). Got a hold of an agent (after waiting on hold for 2 hours – YES 2 hours) and he went through the steps of verification with me. Took a while, but I think everything’s taken care of now. Unfortunately, he said to allow up to 4 weeks for it to be deposited into my account. I filed on Jan 24th and am still having to wait another month. It’s very upsetting, of course! I just hope I get the money like they said I will. Need to say that for us to all have to be punished for the “bad apples” out there isn’t right. Once I gave my info to him over the phone regarding ID it should have just been automatically deposited. Shouldn’t have to wait another month! Also, glad I called. I never received a letter from them AND they say that you have to call them within 30 days of getting the letter. Just letting all of you know to do this so you can find out some answers. Here’s the number to ID Verify: 1-800-830-5084. Good luck to all of you. Reply
Thank you so much for the phone info. I just got off the phone with the IRS (after waiting less than 30 minutes). I filed via Turbo Tax on 2/2. My status was accepted the next day. A week later I received a text stating my refund was approved. But the website said it was in the process. The woman I spoke with on the phone checked and said there was a problem and that I should receive a letter in the mail within the next 2 weeks. The only thing I can think of is the Affordable Care Act, I did have medical insurance through Obamacare. I’ve been reading a lot of posts with people who still haven’t received their refund yet because of problems with the Affordable Care Act. Now I have 2 more weeks just waiting for a letter. God knows when I’ll get to see that money. Now I wish I would have called sooner! Reply
my federal says Bank of America over my return. I have a different bank and the routing number and account number was entered correctly. I can’t get any information from the irs because it is all automated systems and my bank doesn’t know why it says this either. Can anyone help me? Reply
I filed on 12/29/14 and haven’t heard anything ref. my tax refund. I requested a check be sent to me for my refund. Reply
i received my refund in my bank account,but I need copies for fafsa for my student children,..so how can I ake this happen Reply
My initial question was never answered. I want to know why Turbo Tax charged me $69.00 to do,my taxes? Furthermore, I filed my taxes on February 9 and they are still processing! So, what is the delay on my taxes? That where is my refund website is no help at all. I want be using Turbo Tax anymore that is for sure. Secondly , my friend filed her taxes through Turbo on the 14th of February and she is getting her money this week and her money was approved within days! How does she get her taxes way before me? Reply
My status changed last friday to have a deposit by the 25th tomorrow…must mean will be deposited on the 25th because still haven’t received it. Do they send refunds other than wednesdays? The Bank does not see any pending deposits yet. Reply
Hi Lisa – I am able to order by mail by account tax return transcript but not my return transcript, do you know if that means my return has processed? Thank you (I am one of the returns that got resequenced and have to wait and new 21 days, irs told me the computer made an error and then when I called I was resequenced) Reply
I know it’s been a while, and you may not even get a notification for this response, but how much longer did you have to wait? I was resequenced THIS year on 3/1/19 and have to wait ANOTHER 21 days after the initial 33 I ALREADY waited… I’m hoping my refund will be deposited soon, but I can’t find squat on receiving a refund after being resequenced. Reply
I filed on Feb. 2 was accepted and recieved same day. Spoke to the Irs after checking my bank and was told there is an error on my return and they will not say what the error is. Now I have to wait another 6-8 weeks for my return….. Thanks Turbo tax! Reply
Filed on 1/30/2015 was accepted same day its been well over 21 days called no bars just saying still processing a due date will be available when ready called irs said there was an error i have ro wait 6 to 8 weeks ughh need this money bad Reply
Filed on and excentedo on January 26 received state a 2 weeks later still waiting on federal my 21 day was up onew the 16th of Feb irs told me my return was in error message but can’t not tell me the code said I have to wait 30 day from the date to either receive a letter if they need more info on my return or it will be how can my return be Flagg and they can’t even tell me what it was Flagg for the tax advocate does not help they just transfer me to the irs again I filedownloads as early as I could because I needed my funds and to get the run around about my refund is crazy they said on the news that 800,00 people were affected by the obama health care I had Obama care for my 2014 I asked if I was affected they said no how can you say that if you don’t even know why I was Flagg and TurboTax knew of this as well weren’t tax payers notified. Reply
If the turbo tax refund tracker shows a estimated direct deposit date of 2/25 but the where’s my refund app doesn’t what does that mean? Will I get my money tomorrow or not? Reply
TurboTax Lisa ; I filed on Feb.3rd and was accepted later that night,the bar was there now it’s gone and all it is saying is it’s still being processed and a refund date whenever will be available but my expected refund date was from feb.4-24….what is going on and how much more longer do I have to wait for my refund?? Reply
my Fed was accepted 2/4 and hasn’t changed from just accepted. never had any bars or a date set. tomorrow is my 21 days. it’s frustrating because I need it, and can’t get any info on it Reply
It has been 21 days and I haven’t revived my refund and do not have a date on them either what do I do Reply
I filed my taxes on 2/6 and it still says refund processing!! I have it set up DD and Everyone else around me has gotten their taxes and I check the mail daily too but I haven’t gotten anything from the irs. I keep thinking I did something wrong but I don’t think I did and everything is right with my bank also! Is anyone else still waiting on theirs and have filed that day?! Reply
Hi! My husband and I filed our taxes on February 4 and they were accepted on February 5. Up to February 22 we had a status bar reading return received and on February 23 it says your return is still be processed. We are in financial hardship and it is taking forever. What is going on? The stays bar and the topic 152 are both gone and it isn’t giving us anymore information. What should we do? Reply
The IRS website says my tax return is still being processed, and my turbo tax profile says it’s been accepted. What is the difference? It’s been almost a month now and my status hasn’t changed at all. Reply
I filed my taxes on Feb. 5Th they were accepted on Feb. 10th how long before I receive my card and my taxes? Reply
I filed my tax return on the 3rd of February it was also accepted the same day but when I go on the Where’s My Refund website to check the status of my return it says still processing. February 24th will be exactly 21 days can somebody please tell me why I do not have a return date yet and why is it taking so long or when can I expect my refund..this has never happened..I have friends that filed there tax return weeks after me and are about to get there’s this week but I have no date at all and why is there no further information about my return or why is it still in this stage after 21 days or what I need to do to get my tax return and it’s so hard to get through to a live person to discuss what is the issue(s) that is prolonging my return I need answer’s and help please Reply
I filed on feb 3rd and was accepted February 3rd. And tomorrow would be my 21 days and still no tax refund help Reply
I received my state refund about a week, maybe sooner, after I filed. Am I gaurenteed a federal return? Because I haven’t received it yet and its been almost 3 weeks. Reply
if you are falling on hard time call this number for a tax Advocate that who i call and i should have my money and 3 weeks on less 1-877-777-4778 they will only help you if you have hardship like if you can’t pay your ren’t or bills or car note you thinks like that just give them a call..i hope this helps. Reply