Where’s my refund?

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  • Published Jan 27, 2010 - [Updated Feb 16, 2012]
  • 2 min read

Important IRS Update:  Some taxpayers who filed electronically and received an acknowledgement from the IRS are concerned when they visit “Where’s My Refund” and are told that IRS has no information regarding their tax return. The IRS informed us on February 10 that this is a temporary situation and should be resolved in several days.  At that time, you will be able to get an expected refund date when you visit “Where’s My Refund.”

This is an IRS issue and impacts returns regardless of who sends them in
to the IRS. This is not a TurboTax issue.

If you have received an acknowledgement of your tax return from the IRS, then the IRS assures us they have received your return and are processing it.

Information on the status of your refund will be updated in “Where’s My
Refund” once your return processes. This is a temporary situation, and we expect to resolve the matter in a few days.

IRS expects the vast majority of tax refunds to continue to be issued
within the historical range of 10 to 21 days.

Also, please see additional information on this link:

The IRS has updated it’s Where’s My Refund site with additional FAQs: http://www.irs.gov/newsroom/article/0,,id=254102,00.html

Good question. In fact, it’s one of the most common questions we get at TurboTax. And no wonder. If you’re getting money back, you obviously want to know when it’ll be in your bank account.

While the IRS explicitly states it doesn’t guarantee a specific date for depositing a refund, the general rule of thumb for e-filed returns with direct deposit is this: if you e-file your return by noon Thursdays, you’ll see your refund deposit the following Friday.

If you e-filed between Jan. 15 and Jan. 21 and opted for direct deposit, the IRS says it should be in your bank account on Jan. 29. If you chose to get a paper check, that will be mailed Feb. 5.

If you want a specific answer, just go to Where’s My Refund?

You’ll need to provide some simple information from your tax return:

•  Your Social Security Number (or Individual Taxpayer Identification Number)

•  Your Filing Status

•  The exact dollar amount of your refund

E-filers can get their refund information 72 hours after the IRS acknowledges your return has been accepted.

So, if you e-file your return on Jan. 30 and you’re still waiting for your refund on Feb. 30, you know there’s a problem. Time to give the IRS a jingle. You can get your refund status information by calling 1-800-829-1954 or 1-800-829-4477.

TurboTaxBlogTeam
TurboTaxBlogTeam

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560 responses to “Where’s my refund?”

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  1. I file and was accepted the 23 of January still haven’t got approved and IRS sent me aknowlegement they received it’s been process and that also my a knowledge moment being approved by IRS

    Reply

  2. E-filed through Turbo Tax March 27, 2015. Received email that it was accepted by the IRS. For the next 8 months “Where’s your refund?” showed it was being processed. Early December received a nasty letter fro the IRS saying I didn’t file. But just in case I did, to send them a signed copy of the return. I did so along with copies of the the acceptance and a letter asking why their site showed it being processed. Sent the package in by mid-December, certified mail return receipt requested. Have not heard a word back and still no refund. I am now debating whether I should buy Turbo Tax again or go back to doing it the hard way or paying the big bucks to get it done.

    Reply

  3. I called another number, I saw on a site. I finally spoke irs and was told that I was flagged for possible indentity theft., or fraud. I filed 2/10/15. I received my state returns on time. Today is Feb. 17 th, and I still haven’t receive my returns. I was flagged feb. 23, and I was told it takes 8 wks from that date to investigate. I was never contacted by irs.

    I did get a so called bogus irs emailed telling me I needed to update my personal indentity, 3 wks ago, however, I was unable to access this email. It was a virus. IRS told me they never emailed, call or sent me a letter, because they were trying resolve the issue first.

    Reply

  6. I did my tax’s threw h&r block on 2/4 and I still haven’t got it then I called the IRS and they told me since I filled a fraud claim the prior year that it will take 4 weeks but its been that can anybody help me

    Reply

  8. Call 800-829-0922 then choose 114100 don’t wait for prompts just type in those numbers…You will be directed to a human and tell them you need to speak to someone about your refund especially if its been more than a month…I filed 2-9-15 and the person told me they were still going over my refund and not to call back until 4-10-15…Really frustrating…Lots of tax scams causing us honest Americans grief….

    Reply

  10. Has anyone that has talk to IRS about the ID theft and given them the information to verify who you are gotten their refund yet I filed on Jan 28th got excepted that day and then nothing call IRS on 2-17-15 nothing new since still nothing on their app for where’s my refund. I just wonder if anyone has gotten a check or DD since they talk to IRS about this

    Reply

  11. I had put a wrong account number in my efile and had not got a refund, I do not know what to go from there, except, never again I use e file. Long way will be the best bet.

    Reply
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