Announcements Where’s my refund? Read the Article Open Share Drawer Share this:Click to share on Facebook (Opens in new window)Click to share on Twitter (Opens in new window)Click to share on LinkedIn (Opens in new window)Click to share on Pinterest (Opens in new window)Click to print (Opens in new window) Written by TurboTaxBlogTeam Published Jan 27, 2010 - [Updated Feb 16, 2012] 2 min read Important IRS Update: Some taxpayers who filed electronically and received an acknowledgement from the IRS are concerned when they visit “Where’s My Refund” and are told that IRS has no information regarding their tax return. The IRS informed us on February 10 that this is a temporary situation and should be resolved in several days. At that time, you will be able to get an expected refund date when you visit “Where’s My Refund.” This is an IRS issue and impacts returns regardless of who sends them in to the IRS. This is not a TurboTax issue. If you have received an acknowledgement of your tax return from the IRS, then the IRS assures us they have received your return and are processing it. Information on the status of your refund will be updated in “Where’s My Refund” once your return processes. This is a temporary situation, and we expect to resolve the matter in a few days. IRS expects the vast majority of tax refunds to continue to be issued within the historical range of 10 to 21 days. Also, please see additional information on this link: The IRS has updated it’s Where’s My Refund site with additional FAQs: http://www.irs.gov/newsroom/article/0,,id=254102,00.html Good question. In fact, it’s one of the most common questions we get at TurboTax. And no wonder. If you’re getting money back, you obviously want to know when it’ll be in your bank account. While the IRS explicitly states it doesn’t guarantee a specific date for depositing a refund, the general rule of thumb for e-filed returns with direct deposit is this: if you e-file your return by noon Thursdays, you’ll see your refund deposit the following Friday. If you e-filed between Jan. 15 and Jan. 21 and opted for direct deposit, the IRS says it should be in your bank account on Jan. 29. If you chose to get a paper check, that will be mailed Feb. 5. If you want a specific answer, just go to Where’s My Refund? You’ll need to provide some simple information from your tax return: • Your Social Security Number (or Individual Taxpayer Identification Number) • Your Filing Status • The exact dollar amount of your refund E-filers can get their refund information 72 hours after the IRS acknowledges your return has been accepted. So, if you e-file your return on Jan. 30 and you’re still waiting for your refund on Feb. 30, you know there’s a problem. Time to give the IRS a jingle. You can get your refund status information by calling 1-800-829-1954 or 1-800-829-4477. Previous Post Why Intuit Believes in Free File Next Post What the Middle Class Tax Credits Could Mean for You Written by TurboTaxBlogTeam More from TurboTaxBlogTeam 560 responses to “Where’s my refund?” « Older Comments Newer Comments » I filed on the 5th of February and still haven’t even received my card it said I would get my refund by the 26th but it is still processing … what’s the hold up. ..? Can u tell me where is my card and my refund ..it would be nice to know something. Reply I filed my taxes electronically through Turbo Tax on Jan 30th and I still haven’t received my refund. I checked my refund status through the irs website and the irs app. for a couple days. The irs app stated that my refund was received, then a couple of days later, it stated that my refund was still being processed and a date will be provided when available. (Till this day it still states that) Is anyone else having this problem? The turbo tax track my refund app stated that I’d receive my refund today, February 25th. I still have no refund. Also, Turbo Tax itself stated that I would receive my refund by Feb 20th or before but I knew that wasn’t going to happen. I also tried calling the irs individual tax telephone number but no luck in that either. I can’t even get close to speaking with someone because of their high call volume. Reply We’re Is my 2013 tax return I never received it And don’t know how to find it Reply Did on Feb 6 2015 have not received it yet Reply My taxes were filed on February 6, 2015 as well. I was stuck on the I’m still processing status on their. Automated system. Recently Saturday morning on the 21st my status became approved with a direct deposit date of Feb. 25th..So just be patient,relax your mind. Reply My tax’s were filed on 2/6/2015 and they still saying that it is being processed,what is going on when I call I can never talk to any one, this is depressing cause every one close to me got their state and fed! Reply I called the identity theft # to speak to a real person she told me they couldn’t even pull my file till it has been a complete 21 days since I filed to tell me anything. I feel ur pain everyone I know has got their return between 6-9 days of filing! Reply where is my refund??? they submitted on 01/27/1015 still have not received yet… it’s about three weeks now. When am I going to receive or what am I suppose to do?? where is my refund “keep saying still in process”. Reply Where is my refund Reply Where’s my refund says my refund will b mailed by Feb 3 2015. When should i expect to receive it? Reply Where’s my refund indicated they have submitted the refund on 2/4/15 and I still have not received the money….. 🙁 Reply I submitted my refund on the 2-9-15 , and not receive it yet. You should be a part of a contest for one of the highest quality websites on the internet. I most certainly will highly recommend this site! Reply I savor, cause I found just what I used to be looking for. You’ve ended my four day lengthy hunt! God Bless you man. Have a great day. Bye Reply Itѕ like you read my mind! You appear tto knoѡ a lot about this, like you wrotre the book in it ߋr something. I think thzt you could dо with a few pics to drive the message home ɑ bit, but other than that, this is fantastic blog. A fantɑstic read. I’ll certainly be back. Reply Very good information. Lucky me I found your website by accident (stumbleupon). I’ve bookmarked it for later! Reply Admiring the hard work you put into your site and detailed information you offer. It’s good to come across a blog every once in a while that isn’t the same unwanted rehashed material. Wonderful read! I’ve bookmarked your site and I’m adding your RSS feeds to my Google account. kkbaddkfkgbd Reply I filed my taxes January 29, 2014 and Everytime I check the irs it just says its still being processed. What is going on I mean if I’m not gonna get them back just let me know cause its been almost a month.. Reply When will I get my refund.it said on the irs web site it still being processed it has said that for a week so when should I get my refund on my net spend card Reply I got an email stating my refund would be deposited by the next business day that was Friday. Now it is Monday and no deposit. So I checked the where’s my refund and it states that there is a problem and the irs is sending me out some paperwork. So tell me how is it my refund is supposed to be here today but the irs has not cleared it yet Reply I HAS MY TAX DONE BY TURBO IN MARCH 2013.HAVE NOT GOT MY REFUND YET.HERE IT ONE YEAR LATER,NO REFUND.WHAT DO I DO NEXT,TO GET MY REFUND. Reply Hi there, after reading this amazing article i am as well happy to share my knowledge here with colleagues.| Reply I filed my taxes and received confirmation my taxes were to be deposited on 4/24/13. I went to “where’s my refund” and found out my routing info was incorrect. My refund was sent to University Bank with a different account. I verified That I filed correctly and all my accounts were correct. How does this happen? Reply Generally I don’t read article on blogs, however I wish to say that this write-up very compelled me to try and do so! Your writing style has been amazed me. Thank you, very nice post. Reply I did my taxes at the end of January and it was excepted. Turbo tax says it would be here before the 28th of Feb. I still have not received anything and the “where’s my refund” is saying it is still be processed. What gives? Help Reply I filed on the 31th and got accpeted the same day and still no refund or a date i filed my own kids nothing special from last years but i did sent the birthday in wrong on fix it the same day but still no refund Reply I filed at the end of January and Turbo Tax said that the IRS accepted it on Feb. 1 but because we had education credits, processing was delayed until Feb. 14. Does this mean we wont get our refund until 3 weeks after it was accepted (Feb.1) or 3 weeks after it’s been processed (Feb. 14 or later)?? Reply Hi Iris – Unfortunately the clock didn’t start until they resumed processing returns with Form 8863 on 2/14. Keep in mind, though, that it’s “within 21 days,” not “at least 21 days.” Hope that helps! –Christopher Reply I do not even know how I ended up right here, however I believed this put up used to be great. I do not realize who you’re but certainly you are going to a famous blogger should you are not already. Cheers! Reply filled with liberty tax also in febuary,still have not recieved mine.irs keeps saying they have not recieved my paper work.although we first filed with liberty ,and then thinking liberty was in fault we sent copies ourself throgh the mail.how could they not recieve something twice. Reply Hi, Neat post. There’s an issue together with your site in internet explorer, would check this? IE nonetheless is the marketplace leader and a big section of other people will omit your great writing because of this problem. Reply Hi, Thank you for the feedback. Can you tell me exactly what you are experiencing? We will work on fixing any issues. Thank you, Lisa Greene-Lewis Reply if i file my taxes feb.3 2013 and the irs accepted my return the same day when will i be expecting my refund if i did direct deposit off turbo tax Hi. My husband and I filed an amendment in late april. WMR states that it is processing. What else could the site say? I cannot find any sort of key. Does processing mean they are having trouble with it? Does it need to say approved or something before they mail it? What should I be looking for and what could be the delay? Thanks! Reply 3 months and still no refund, but recordings indicate it has “been processed”. The phone numbers 800 829 1954, 800-829-4477, 800 829 1040 are only recordings. You never talk to a person; and it is the same recording no matter which number is called. May be the last time I use Turbo Tax Reply Hi Carol, I am sorry about your refund issue. Many taxpayers have experienced IRS delays for tax year 2011 no matter what type of tax service they used. Did you check the IRS Where’s My Refund? tool. It should give you a date that your tax refund was processed. I would try the IRS “Where’s My Refund Tool?” if you haven’t already. If you need further help, please try 1.800.4intuit so you can speak to a live person instead of having to send another comment. Thank you, Lisa Greene-Lewis Reply I filed my taxes in March 2012– no refund. TurboTax says the federal taxes have been approved, but when I do the IRS thing– they say it’s processing. Reply mines has been procesing ever since february and now tomorrow is august 1 and yet no money received lets see what happens then Reply I should be really really pissed by now I filled my taxes by the end of January 2012 and it is July 20, 2012 now and I haven’t received a cent! is going to be 7months I’m waiting for this money, please whats going on I did everything…. Reply I savour, result in I discovered exactly what I was having a look for. You’ve ended my 4 day lengthy hunt! God Bless you man. Have a great day. Bye Reply Hi, We are glad you enjoyed it. Check back for more interesting topics. Thank you, Lisa Greene-Lewis http://blog.turbotax.intuit.com Reply My brother recommended I might like this website. He was entirely right. This publish truly made my day. You cann’t consider just how much time I had spent for this information! Thanks! Reply Hi, We are glad you enjoyed the post. Please check back for more interesting topics. Thank you, Lisa Greene-Lewis http://blog.turbotax.intuit.com Reply Thanks for any other wonderful article. The place else may just anyone get that kind of info in such an ideal means of writing? I have a presentation next week, and I’m on the search for such information. Reply Hi Raphael, We are glad you enjoyed the post. Please check back for more interesting topics. Thank you, Lisa Greene-Lewis blog.turbotax.intuit.com Reply Magnificent web site. Lots of helpful information here. I’m sending it to a few pals ans additionally sharing in delicious. And naturally, thanks on your effort! Reply Hi, We are glad you enjoy it. Check back for more interesting topics. Thank you, Lisa Greene-Lewis http://blog.turbotax.intuit.com Reply You have a really good website. Very interesting read. I will be back to look for more posts, keep it going. ___________________________ Reply Hi, We are glad you enjoyed it. Please check back for more interesting topics. Thank you, Lisa Reply hi I went through Liberty Tax for my taxes i fileD January 17th Liberty Tax said the my refund has been accepted but on the irs website sAys we cannot give any information about your update We are a gaggle of volunteers and opening a brand new scheme in our community. Your web site provided us with useful information to work on. You’ve done an impressive job and our entire group will likely be grateful to you. Reply We are glad you like our site. Check back for more interesting topics soon. Thank you, Lisa Greene-Lewis Reply I don’t even understand how I finished up here, but I believed this put up used to be great. I don’t understand who you might be however certainly you are going to a well-known blogger if you happen to are not already. Cheers! Reply Hi, We are glad you enjoyed it. Check back for more interesting topics. Thank you, Lisa Greene-Lewis Reply Good day very cool blog!! Man .. Beautiful .. Superb .. I’ll bookmark your web site and take the feeds additionally?I am satisfied to find so many helpful info here within the put up, we’d like develop more techniques on this regard, thanks for sharing. . . . . . Reply I simply couldn’t depart your website before suggesting that I extremely enjoyed the standard info a person provide in your visitors? Is going to be again regularly in order to investigate cross-check new posts Reply Hi, We are glad you like our blog. Yes, please check back daily for more interesting topics and tips. Thank you, Lisa Greene-Lewis Reply Hiya very nice website!! Guy .. Beautiful .. Wonderful .. I will bookmark your web site and take the feeds also?I am happy to seek out numerous useful information here in the post, we need develop extra techniques on this regard, thanks for sharing. . . . . . Reply Useful information. Lucky me I found your site unintentionally, and I’m stunned why this twist of fate didn’t came about in advance! I bookmarked it. Reply Hi Lisa, I filed my Taxes the 12th of the month. It was accepted the 14th. The gave me a date of the 21st than switched to April 1 Than to April 10th. Finally I got a DD date of the 28th. Which is today. I bank with a smaller credit union. Nothing has posted in my account or even pending. Whats going on? Should it be here tonight after midnight? Or days ? I have a very simple return. Single no children. Nothing like that. HELP!!! Thank you so much, Sky Reply I filed my taxes with Liberty Tax on Feb 1st and it was accepted on Feb 2. The IRS wheres my refund said they had no information for weeks then finally gave me a date of March 6th. On March 6th no refund now it says it is being processed again. What the ???? This is very fustrating and no one has any information on anything except the IRS is having issues. Well they should not give you a date if they do not plan on giving you your money. This is misleading and people depend on there money. Reply Well the thing is that I filed my return on 2/23 and the IRS site said it was DD on 3/5, I still don’t have it and now the IRS site says that no info is found, it’s a little worrisome especially since they said the money was DD to my account on the 5th not that it was “estimated” to be there. Reply so i did my tax return with turbo tax on feb 27 i was told it ws gonna take 4 to 7 bussiness days it has now been 8 an still no tax refund i am unhappy with this an will not be makin the same mistake next year Reply Hi Bob, Sorry for the IRS delay you are experiencing. Please see the IRS update and the support FAQ regarding the tax delays: Please see the update that we received from the IRS on Friday 2/10/12. This explains why some peoples tax returns are delayed and some are not. http://blog.turbotax.intuit.com/2012/02/11/irs-updates-wheres-my-refund/ Also, here is a support FAQ that may also answer some of your questions http://turbotax.intuit.com/support/iq/Tax-Refund/When-will-I-get-my-tax-refund-/GEN12488.html Thank you, Lisa Greene-Lewis Reply Hi Bob, Sorry for the IRS delays you are experiencing please see the IRS update blog and our support FAQ regarding the delays being experienced industry-wide. http://blog.turbotax.intuit.com/2012/02/11/irs-updates-wheres-my-refund/ Also, here is a support FAQ that may also answer some of your questions http://turbotax.intuit.com/support/iq/Tax-Refund/When-will-I-get-my-tax-refund-/GEN12488.html Thank you, Lisa Greene-Lewis Reply I will never use Turbo Tax again. Many of my friends filed online with other systems and have recieved their refund several weeks ago! Reply I am thinking of posting my frustrations on my facebook page! Reply Hi Charlotte, Sorry for your frustration. The IRS is experiencing processing delays and it is an industry-wide issue not just TurboTax. If you check other sites as well as individual tax preparers they are experiencing the same issues. Please see the update from the IRS that may answer some of your questions and explain why some tax returns are delayed and some are not: http://blog.turbotax.intuit.com/2012/02/11/irs-updates-wheres-my-refund/ Also, here is a support FAQ that may also answer some of your questions http://turbotax.intuit.com/support/iq/Tax-Refund/When-will-I-get-my-tax-refund-/GEN12488.html Hopefully the IRS will send your tax refund soon. Thank you, Lisa Greene-Lewis Reply On the where’s my refund on the IRS site it says it was DD on 5/5 but I still don’t have my money and the bank pretty much said “we don’t know” after talking to 3 different people…anyone else having similar issues? Reply Hi, Did you mean 3/5? The IRS is experiencing processing delays and may change dates in the IRS WMR tool. Please read this blog post and FAQ about the IRS updates: http://blog.turbotax.intuit.com/2012/02/11/irs-updates-wheres-my-refund/ http://turbotax.intuit.com/support/iq/Tax-Refund/When-will-I-get-my-tax-refund-/GEN12488.html Hopefully you will receive your refund soon. Thank you, Lisa Greene-Lewis Reply I e-filed on feb 25. my federal return was accepted the same day, i was given the date march 13th for my refund, but then it dropped to march 6th, its march the 8th now, and i know about the delays, i contacted the irs and they were no help what so ever, all they could say was four weeks after your taxes were accepted you could receive your tax refund. i have never had this problem before, usually when i e-file i get my taxes in about five days. this time i got the turbotax card to put my refund on. i just want the date of when i’ll get my refund, the wheres my refund tracker keeps saying the march of 6th. i do have bills to pay, and i had plans but they’re all shot to hades in a hand basket. those ‘delays’ are just signs of a bureaucrat failing the people….thanks irs…not turbotax’s fault its the irs..i’m just..VERY frustrated Reply Hi, Sorry about the IRS refund delays you are experiencing. Please read this blog about the IRS delays as well as our FAQ that may answer some of your questions. http://blog.turbotax.intuit.com/2012/02/11/irs-updates-wheres-my-refund/ http://turbotax.intuit.com/support/iq/Tax-Refund/When-will-I-get-my-tax-refund-/GEN12488.html Hopefully you will receive you refund soon. Thank you, Lisa Greene-Lewis Reply I filed my federal and state taxes on Feb. 25. I received notification that my federal tax return was accepted on Feb. 27, I then checked “where’s my refund” on Feb. 28, and it said my refund would be available on March 2. My state return went through my bank account on March 1. I checked on March 2 for federal, and it said due to delays in processing, my refund was postponed to March 6. I checked again on March 7 (today), and it said I should expect my refund on March 6… Yesterday. I checked my bank account, no pending transactions or anything. I went back to “where’s my refund”, and now it says I should check back in a week. Anybody have an idea of when I should receive my refund? I know the IRS only gives an estimate of when I should expect my refund, but this seems a little bit sketchy. Reply Hi Daniel, The IRS is experiencing processing delays. Please see our IRS blog update and our support FAQ which may answer your questions. http://turbotax.intuit.com/support/iq/Tax-Refund/When-will-I-get-my-tax-refund-/GEN12488.htm http://blog.turbotax.intuit.com/2012/02/11/irs-updates-wheres-my-refund/ Hopefully you will receive your tax refund soon. Thank you, Lisa Greene-Lewis Reply I have not receive my turbo card yet, reason being i had the wrong address in my profile. Was advice to make corrections by calling 866-543-9160 or changing it in TurboTax Card website. Made corrections on the TurboTax Card website, was not able to make it by calling 866-543-9160. Well already made corrections through TurboTax Card website as of March 6, 2012. Don’t know if i should call and inform someone or just wait for my card to be mail to the corrected address. Reply Hi Alex, If you changed it via one of the methods suggested on the site you should be OK, but you can call to follow up. Here is the link to our support FAQ that may answer more of your questions. http://turbotax.intuit.com/support/iq/Tax-Refund/When-will-I-get-my-tax-refund-/GEN12488.htm Thank you, Lisa Greene-Lewis Reply I did my tax refurn in the first week of January and still haven’t gotten my refund. I Checked the IRS status two weeks ago and the IRS said that the refund has been released but it has not shown up on my card. I spent a total of 4 hrs on the phone back and forth between turbotax and the card services with absolutely no help. I had a card last year… I wonder if it got deposited onto the wrong card. I just can’t believe no one can help me! Reply Hi Casey, I apologize for the delays you are experiencing. Due to the increase in fraud industry wide, TurboTax put additional security measures in place to protect customers and make sure the correct customers received tax refunds. Please see this FAQ, which give you more information to help you. https://turbotaxcard.intuit.com/support/faq_turbotaxcard.html Thank you, Lisa Greene-Lewis Reply « Older Comments Newer Comments » Leave a ReplyCancel reply Browse Related Articles Tax Refunds Where’s My Tax Refund?: IRS Has $153 Million in … Tax News IRS Updates “Where’s My Refund?” Tax Refunds Where’s My Tax Refund? How to Check Your Refund Statu… Tax Refunds Where’s My Tax Refund? Tax Refunds What is the current IRS status on processing returns? Tax Refunds What To Expect When You’re Expecting…a Tax Refund Tax Refunds TurboTax AnswerXchange Question of the Month: When Wil… Tax News The IRS May Owe You Money Tax Tips How to Find Your Tax Refund Tax News Facts About the PATH Act and Tax Refunds
I filed on the 5th of February and still haven’t even received my card it said I would get my refund by the 26th but it is still processing … what’s the hold up. ..? Can u tell me where is my card and my refund ..it would be nice to know something. Reply
I filed my taxes electronically through Turbo Tax on Jan 30th and I still haven’t received my refund. I checked my refund status through the irs website and the irs app. for a couple days. The irs app stated that my refund was received, then a couple of days later, it stated that my refund was still being processed and a date will be provided when available. (Till this day it still states that) Is anyone else having this problem? The turbo tax track my refund app stated that I’d receive my refund today, February 25th. I still have no refund. Also, Turbo Tax itself stated that I would receive my refund by Feb 20th or before but I knew that wasn’t going to happen. I also tried calling the irs individual tax telephone number but no luck in that either. I can’t even get close to speaking with someone because of their high call volume. Reply
My taxes were filed on February 6, 2015 as well. I was stuck on the I’m still processing status on their. Automated system. Recently Saturday morning on the 21st my status became approved with a direct deposit date of Feb. 25th..So just be patient,relax your mind. Reply
My tax’s were filed on 2/6/2015 and they still saying that it is being processed,what is going on when I call I can never talk to any one, this is depressing cause every one close to me got their state and fed! Reply
I called the identity theft # to speak to a real person she told me they couldn’t even pull my file till it has been a complete 21 days since I filed to tell me anything. I feel ur pain everyone I know has got their return between 6-9 days of filing! Reply
where is my refund??? they submitted on 01/27/1015 still have not received yet… it’s about three weeks now. When am I going to receive or what am I suppose to do?? where is my refund “keep saying still in process”. Reply
Where’s my refund says my refund will b mailed by Feb 3 2015. When should i expect to receive it? Reply
Where’s my refund indicated they have submitted the refund on 2/4/15 and I still have not received the money….. 🙁 Reply
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I savor, cause I found just what I used to be looking for. You’ve ended my four day lengthy hunt! God Bless you man. Have a great day. Bye Reply
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I filed my taxes January 29, 2014 and Everytime I check the irs it just says its still being processed. What is going on I mean if I’m not gonna get them back just let me know cause its been almost a month.. Reply
When will I get my refund.it said on the irs web site it still being processed it has said that for a week so when should I get my refund on my net spend card Reply
I got an email stating my refund would be deposited by the next business day that was Friday. Now it is Monday and no deposit. So I checked the where’s my refund and it states that there is a problem and the irs is sending me out some paperwork. So tell me how is it my refund is supposed to be here today but the irs has not cleared it yet Reply
I HAS MY TAX DONE BY TURBO IN MARCH 2013.HAVE NOT GOT MY REFUND YET.HERE IT ONE YEAR LATER,NO REFUND.WHAT DO I DO NEXT,TO GET MY REFUND. Reply
Hi there, after reading this amazing article i am as well happy to share my knowledge here with colleagues.| Reply
I filed my taxes and received confirmation my taxes were to be deposited on 4/24/13. I went to “where’s my refund” and found out my routing info was incorrect. My refund was sent to University Bank with a different account. I verified That I filed correctly and all my accounts were correct. How does this happen? Reply
Generally I don’t read article on blogs, however I wish to say that this write-up very compelled me to try and do so! Your writing style has been amazed me. Thank you, very nice post. Reply
I did my taxes at the end of January and it was excepted. Turbo tax says it would be here before the 28th of Feb. I still have not received anything and the “where’s my refund” is saying it is still be processed. What gives? Help Reply
I filed on the 31th and got accpeted the same day and still no refund or a date i filed my own kids nothing special from last years but i did sent the birthday in wrong on fix it the same day but still no refund Reply
I filed at the end of January and Turbo Tax said that the IRS accepted it on Feb. 1 but because we had education credits, processing was delayed until Feb. 14. Does this mean we wont get our refund until 3 weeks after it was accepted (Feb.1) or 3 weeks after it’s been processed (Feb. 14 or later)?? Reply
Hi Iris – Unfortunately the clock didn’t start until they resumed processing returns with Form 8863 on 2/14. Keep in mind, though, that it’s “within 21 days,” not “at least 21 days.” Hope that helps! –Christopher Reply
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filled with liberty tax also in febuary,still have not recieved mine.irs keeps saying they have not recieved my paper work.although we first filed with liberty ,and then thinking liberty was in fault we sent copies ourself throgh the mail.how could they not recieve something twice. Reply
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Hi, Thank you for the feedback. Can you tell me exactly what you are experiencing? We will work on fixing any issues. Thank you, Lisa Greene-Lewis Reply
if i file my taxes feb.3 2013 and the irs accepted my return the same day when will i be expecting my refund if i did direct deposit off turbo tax
Hi. My husband and I filed an amendment in late april. WMR states that it is processing. What else could the site say? I cannot find any sort of key. Does processing mean they are having trouble with it? Does it need to say approved or something before they mail it? What should I be looking for and what could be the delay? Thanks! Reply
3 months and still no refund, but recordings indicate it has “been processed”. The phone numbers 800 829 1954, 800-829-4477, 800 829 1040 are only recordings. You never talk to a person; and it is the same recording no matter which number is called. May be the last time I use Turbo Tax Reply
Hi Carol, I am sorry about your refund issue. Many taxpayers have experienced IRS delays for tax year 2011 no matter what type of tax service they used. Did you check the IRS Where’s My Refund? tool. It should give you a date that your tax refund was processed. I would try the IRS “Where’s My Refund Tool?” if you haven’t already. If you need further help, please try 1.800.4intuit so you can speak to a live person instead of having to send another comment. Thank you, Lisa Greene-Lewis Reply
I filed my taxes in March 2012– no refund. TurboTax says the federal taxes have been approved, but when I do the IRS thing– they say it’s processing. Reply
mines has been procesing ever since february and now tomorrow is august 1 and yet no money received lets see what happens then Reply
I should be really really pissed by now I filled my taxes by the end of January 2012 and it is July 20, 2012 now and I haven’t received a cent! is going to be 7months I’m waiting for this money, please whats going on I did everything…. Reply
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Hi, We are glad you enjoyed it. Check back for more interesting topics. Thank you, Lisa Greene-Lewis http://blog.turbotax.intuit.com Reply
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Hi, We are glad you enjoyed the post. Please check back for more interesting topics. Thank you, Lisa Greene-Lewis http://blog.turbotax.intuit.com Reply
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hi I went through Liberty Tax for my taxes i fileD January 17th Liberty Tax said the my refund has been accepted but on the irs website sAys we cannot give any information about your update
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Hi Lisa, I filed my Taxes the 12th of the month. It was accepted the 14th. The gave me a date of the 21st than switched to April 1 Than to April 10th. Finally I got a DD date of the 28th. Which is today. I bank with a smaller credit union. Nothing has posted in my account or even pending. Whats going on? Should it be here tonight after midnight? Or days ? I have a very simple return. Single no children. Nothing like that. HELP!!! Thank you so much, Sky Reply
I filed my taxes with Liberty Tax on Feb 1st and it was accepted on Feb 2. The IRS wheres my refund said they had no information for weeks then finally gave me a date of March 6th. On March 6th no refund now it says it is being processed again. What the ???? This is very fustrating and no one has any information on anything except the IRS is having issues. Well they should not give you a date if they do not plan on giving you your money. This is misleading and people depend on there money. Reply
Well the thing is that I filed my return on 2/23 and the IRS site said it was DD on 3/5, I still don’t have it and now the IRS site says that no info is found, it’s a little worrisome especially since they said the money was DD to my account on the 5th not that it was “estimated” to be there. Reply
so i did my tax return with turbo tax on feb 27 i was told it ws gonna take 4 to 7 bussiness days it has now been 8 an still no tax refund i am unhappy with this an will not be makin the same mistake next year Reply
Hi Bob, Sorry for the IRS delay you are experiencing. Please see the IRS update and the support FAQ regarding the tax delays: Please see the update that we received from the IRS on Friday 2/10/12. This explains why some peoples tax returns are delayed and some are not. http://blog.turbotax.intuit.com/2012/02/11/irs-updates-wheres-my-refund/ Also, here is a support FAQ that may also answer some of your questions http://turbotax.intuit.com/support/iq/Tax-Refund/When-will-I-get-my-tax-refund-/GEN12488.html Thank you, Lisa Greene-Lewis Reply
Hi Bob, Sorry for the IRS delays you are experiencing please see the IRS update blog and our support FAQ regarding the delays being experienced industry-wide. http://blog.turbotax.intuit.com/2012/02/11/irs-updates-wheres-my-refund/ Also, here is a support FAQ that may also answer some of your questions http://turbotax.intuit.com/support/iq/Tax-Refund/When-will-I-get-my-tax-refund-/GEN12488.html Thank you, Lisa Greene-Lewis Reply
I will never use Turbo Tax again. Many of my friends filed online with other systems and have recieved their refund several weeks ago! Reply
Hi Charlotte, Sorry for your frustration. The IRS is experiencing processing delays and it is an industry-wide issue not just TurboTax. If you check other sites as well as individual tax preparers they are experiencing the same issues. Please see the update from the IRS that may answer some of your questions and explain why some tax returns are delayed and some are not: http://blog.turbotax.intuit.com/2012/02/11/irs-updates-wheres-my-refund/ Also, here is a support FAQ that may also answer some of your questions http://turbotax.intuit.com/support/iq/Tax-Refund/When-will-I-get-my-tax-refund-/GEN12488.html Hopefully the IRS will send your tax refund soon. Thank you, Lisa Greene-Lewis Reply
On the where’s my refund on the IRS site it says it was DD on 5/5 but I still don’t have my money and the bank pretty much said “we don’t know” after talking to 3 different people…anyone else having similar issues? Reply
Hi, Did you mean 3/5? The IRS is experiencing processing delays and may change dates in the IRS WMR tool. Please read this blog post and FAQ about the IRS updates: http://blog.turbotax.intuit.com/2012/02/11/irs-updates-wheres-my-refund/ http://turbotax.intuit.com/support/iq/Tax-Refund/When-will-I-get-my-tax-refund-/GEN12488.html Hopefully you will receive your refund soon. Thank you, Lisa Greene-Lewis Reply
I e-filed on feb 25. my federal return was accepted the same day, i was given the date march 13th for my refund, but then it dropped to march 6th, its march the 8th now, and i know about the delays, i contacted the irs and they were no help what so ever, all they could say was four weeks after your taxes were accepted you could receive your tax refund. i have never had this problem before, usually when i e-file i get my taxes in about five days. this time i got the turbotax card to put my refund on. i just want the date of when i’ll get my refund, the wheres my refund tracker keeps saying the march of 6th. i do have bills to pay, and i had plans but they’re all shot to hades in a hand basket. those ‘delays’ are just signs of a bureaucrat failing the people….thanks irs…not turbotax’s fault its the irs..i’m just..VERY frustrated Reply
Hi, Sorry about the IRS refund delays you are experiencing. Please read this blog about the IRS delays as well as our FAQ that may answer some of your questions. http://blog.turbotax.intuit.com/2012/02/11/irs-updates-wheres-my-refund/ http://turbotax.intuit.com/support/iq/Tax-Refund/When-will-I-get-my-tax-refund-/GEN12488.html Hopefully you will receive you refund soon. Thank you, Lisa Greene-Lewis Reply
I filed my federal and state taxes on Feb. 25. I received notification that my federal tax return was accepted on Feb. 27, I then checked “where’s my refund” on Feb. 28, and it said my refund would be available on March 2. My state return went through my bank account on March 1. I checked on March 2 for federal, and it said due to delays in processing, my refund was postponed to March 6. I checked again on March 7 (today), and it said I should expect my refund on March 6… Yesterday. I checked my bank account, no pending transactions or anything. I went back to “where’s my refund”, and now it says I should check back in a week. Anybody have an idea of when I should receive my refund? I know the IRS only gives an estimate of when I should expect my refund, but this seems a little bit sketchy. Reply
Hi Daniel, The IRS is experiencing processing delays. Please see our IRS blog update and our support FAQ which may answer your questions. http://turbotax.intuit.com/support/iq/Tax-Refund/When-will-I-get-my-tax-refund-/GEN12488.htm http://blog.turbotax.intuit.com/2012/02/11/irs-updates-wheres-my-refund/ Hopefully you will receive your tax refund soon. Thank you, Lisa Greene-Lewis Reply
I have not receive my turbo card yet, reason being i had the wrong address in my profile. Was advice to make corrections by calling 866-543-9160 or changing it in TurboTax Card website. Made corrections on the TurboTax Card website, was not able to make it by calling 866-543-9160. Well already made corrections through TurboTax Card website as of March 6, 2012. Don’t know if i should call and inform someone or just wait for my card to be mail to the corrected address. Reply
Hi Alex, If you changed it via one of the methods suggested on the site you should be OK, but you can call to follow up. Here is the link to our support FAQ that may answer more of your questions. http://turbotax.intuit.com/support/iq/Tax-Refund/When-will-I-get-my-tax-refund-/GEN12488.htm Thank you, Lisa Greene-Lewis Reply
I did my tax refurn in the first week of January and still haven’t gotten my refund. I Checked the IRS status two weeks ago and the IRS said that the refund has been released but it has not shown up on my card. I spent a total of 4 hrs on the phone back and forth between turbotax and the card services with absolutely no help. I had a card last year… I wonder if it got deposited onto the wrong card. I just can’t believe no one can help me! Reply
Hi Casey, I apologize for the delays you are experiencing. Due to the increase in fraud industry wide, TurboTax put additional security measures in place to protect customers and make sure the correct customers received tax refunds. Please see this FAQ, which give you more information to help you. https://turbotaxcard.intuit.com/support/faq_turbotaxcard.html Thank you, Lisa Greene-Lewis Reply