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Introducing TurboTax Live! Have a TurboTax CPA or EA Review Your Tax Return Before You File

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This post can be found en Español here.

We are excited to announce that starting today, TurboTax is transforming assisted tax preparation with the introduction of a new way to do taxes, TurboTax Live! Customers can take advantage of a nationwide virtual network of credentialed tax experts to help with your tax needs every step of the way.

Now, talking with a credentialed Certified Public Accountant (CPA), Enrolled Agent (EA) or Practicing Attorney to help file your taxes is easier than ever! And the best part? You can access TurboTax Live experts in the comfort of your own home on-demand, and you will also receive the below benefits.

Expert Review 

With TurboTax Live, an experienced Certified Public Accountant (CPA), Enrolled Agent (EA) or Practicing Attorney will review your tax return and give you the approval to file, ensuring that you’re getting the most money possible and your taxes are done right.

Whether it’s personal or business-related taxes, including more complex situations, TurboTax Live has you covered. Screen sharing capability allows our credentialed tax experts to show you relevant information and answers right on the screen so you can be confident you’re getting your maximum tax refund.

By Your Side 

With TurboTax Live, you’re not alone. With the simple click of the “Expert Help” button, you can connect with a TurboTax Live credentialed tax expert using one-way video technology, including access to Spanish speaking tax experts.

Our expansive network of tax experts is available, on-demand or by appointment, to give you personalized tax advice and answers to your specific tax questions, as often as you need.

File with Confidence 

TurboTax Live comes with a Maximum Refund Guarantee – our tax experts help find deductions so taxpayers can get the biggest refund they deserve.

Additionally, you can get the best outcome possible and feel confident with our *100% Accurate, Expert Approved Guarantee for any tax return that is reviewed and signed by a credentialed expert.

Are you ready to get started? TurboTax Live is available now at www.TurboTaxLive.com!


*Your Taxes Done Right, Guaranteed

100% Accurate Calculations Guarantee: If you pay an IRS or state penalty or interest because of a TurboTax calculation error, we’ll pay you the penalty and interest.

100% Accurate, Expert Approved Guarantee: If you pay an IRS or state penalty or interest because of an error that a TurboTax CPA or EA made on your return, we’ll pay you the penalty and interest as well as amend the return at no additional cost.


Lisa Greene-Lewis

Lisa has over 20 years of experience in tax preparation. Her success is attributed to being able to interpret tax laws and help clients better understand them. She has held positions as a public auditor, controller, and operations manager. Lisa has appeared on the Steve Harvey Show, the Ellen Show, and major news broadcast to break down tax laws and help taxpayers understand what tax laws mean to them. For Lisa, getting timely and accurate information out to taxpayers to help them keep more of their money is paramount. More from Lisa Greene-Lewis

15 responses to “Introducing TurboTax Live! Have a TurboTax CPA or EA Review Your Tax Return Before You File”

  1. I use turbotax business to do a 1065 partnership LLC return, can i get help with this if I sign up for turbo tax live?

  2. Hi Lisa, I just found an error in the 2018 TurboTax desktop download program. The software still thinks the 2018 HSA contribution limit for an HSA under a family high deductible health plan is $6,750 (which is was it was before the IRS changed it back to $6,900 after a public outcry) It’s $7,900 for those age 55 or older when adding the $1,000 adder for age). For someone making the maximum contribution of $7,900, TT is calculating the extra $150 as an excess contribution subject to tax! (The program may still have the 2017 amounts in there.)

  3. I purchased Turbotax 2018, how do I take advantage of TurboTax Live?

    when I select the start for free link, it takes me to a screen to start my 2017 taxes, which I have already filed.

    • Hi Ivanna,
      You have to access TurboTax Live online. If you are in one of our other online products(Deluxe, Premier, Self-employed) you can.
      Thank you,
      Lisa Greene-Lewis

  4. if you use turbo tax live does your return show self prepared or will it signed by a cpa and not considered self prepared?

    • Hi,
      If you want a TurboTax CPA or Enrolled Agent to review and file your tax return they sign the return as well.
      Thank you,
      Lisa Greene-Lewis

    • Hi,
      TurboTax Live handles up to Self-Employed tax returns since the capability has to be online and our software to handle corporations in on desktop.
      Thank you,
      Lisa Greene-Lewis

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