Tax Refunds Where’s My Tax Refund? How to Check Your Refund Status Read the Article Open Share Drawer Share this:Click to share on Facebook (Opens in new window)Click to share on Twitter (Opens in new window)Click to share on LinkedIn (Opens in new window)Click to share on Pinterest (Opens in new window)Click to print (Opens in new window) Written by TurboTaxLisa Published Feb 12, 2024 - [Updated Mar 30, 2024] 4 min read The average direct deposit tax refund was close to $3,100 last tax season, and with tax season well underway, it’s no surprise that the most common tax season-related question we’re now hearing is: “Where’s my refund?” The time it takes the IRS to process your tax refund is based on how you chose to file your tax return – either e-file or by mail. E-filed tax returns with direct deposit: E-file with direct deposit is the fastest way to get your federal tax refund. Typically, the IRS expects to issue most tax refunds within 21 days after acceptance if there are no issues. Mailed paper returns: Avoiding a paper return is more important than ever to avoid refund delays, if possible. The IRS cautions if you need your refund quickly do not file on paper. Usually, the IRS says to allow 4 weeks before checking the status of your refund, and that refund processing can take 6 to 8 weeks from the date the IRS receives your return. Tax Refund Processing Start checking status 24 – 48 hours after e-file: Once you have e-filed your tax return, you can check your status using the IRS Where’s My Refund? tool. You will need your Social security number or ITIN, your filing status, and your exact refund amount. Return Received Notice within 24 – 48 hours after e-file: The IRS Where’s My Refund? tool will show “Return Received” status once they begin processing your tax return. You will need the following information when checking refund status: Social security number or ITIN, your filing status, and your exact federal tax refund amount shown on the tax return. You will not see a tax refund date until the IRS finishes processing your tax return and approves your tax refund. Status change from “Return Received” to “Refund Approved”: Once the IRS finishes processing your tax return and confirms your tax refund is approved, your status will change from “Return Received” to “Refund Approved.” The change in status can take a few days, and a tax refund date will not be provided in Where’s My Refund? until your tax return is processed and your tax refund is approved. Where’s My Refund? tool shows refund date: The IRS will provide a personalized refund date once your status moves to “Refund Approved.” Where’s My Refund? shows “Refund Sent”: If the status in Where’s My Refund? shows “Refund Sent,” the IRS has sent your tax refund to your financial institution for direct deposit. It can take 1 to 5 days for your financial institution to deposit funds into your account. If you opted to receive your tax refund via mail, it could take several weeks for your check to arrive. Track your refund in TurboTax You could experience delays in receiving your tax refund if your return: Includes errors – The IRS has indicated that your refund could be delayed if the information you provided on your tax return does not match the IRS records. Is incomplete – If you didn’t have all of your documents and filed an inaccurate return Needs further review in general Is affected by identity theft or fraud Includes Earned Income Tax Credit or an Additional Child Tax Credit – Under the Path Act, the IRS cannot issue a refund that includes the Earned Income Tax Credit or Additional Child Tax Credit before mid-February. Includes a Form 8379, Injured Spouse Allocation PDF, which could take up to 14 weeks to process Tax Refund Status FAQ Will I see a date right away when I check the status in “Where’s My Refund”? The IRS Where’s My Refund? tool will not give you a date until your tax return is received, and processed, and your tax refund is approved by the IRS. It’s been longer than 21 days since the IRS has received my tax return, and I have not received my tax refund. What’s happening? Some tax returns take longer than others to process depending on your tax situation. Some of the reasons it may take longer include incomplete information, an error, or the IRS may need to review it further. I requested my money be automatically deposited into my bank account, but I was mailed a check. What happened? The IRS is limiting the number of direct deposits that go into a single bank account or prepaid debit card to three tax refunds per year. Your limit may have been exceeded. In addition, for a small number of returns, the IRS decides there may be indications that the bank account on the return is suspicious and they may decide to issue a check instead. Track your refund in TurboTax Previous Post Can You Deduct 401K Savings From Your Taxes? Next Post What is a Tax Bracket? Written by Lisa Greene-Lewis Lisa has over 20 years of experience in tax preparation. Her success is attributed to being able to interpret tax laws and help clients better understand them. She has held positions as a public auditor, controller, and operations manager. Lisa has appeared on the Steve Harvey Show, the Ellen Show, and major news broadcast to break down tax laws and help taxpayers understand what tax laws mean to them. For Lisa, getting timely and accurate information out to taxpayers to help them keep more of their money is paramount. More from Lisa Greene-Lewis Follow Lisa Greene-Lewis on Twitter. 2,010 responses to “Where’s My Tax Refund? How to Check Your Refund Status” « Older Comments Newer Comments » I filled my taxes well over a month ago. Have received the Fed return about 2 weeks ago. Have not received the State return ? Have not received anything from State that something is wrong. When will I receive my return from NY State ? Reply I filed my taxes on 3/11/2019; I was accepted on 3/14/2019, and unlike the majority of people who post here, I will come back and let you folks know if and when I get approved and my refund. I was able to order my tax account and return transcripts 2 days ago, and previously when I have been able to do that I get my DDD within a few days. I will come back and let you folks know when or if it happens. Don’t waste your time asking someone who works for TurboTax what and when it’s going to happen because they respond with a generic response that never answers the question you’ve asked. Good luck, Devin Nunes’ gerbil Reply I E-filed my fed and state tax returns on Feb. 17, to date I have not received notification from either the state or Fed or Turbo tax that they have been received. Its been 5 weeks. Do I need to resubmit them?I have never had this issue in the past and have using Turbo tax doe the past 6 years. Reply I have not heard from anything yet I don’t even know if my returns have been accepted bt either the Feds or the state. Can I refile yes or no? Reply I recieved my state but not my federal. If it was the other way around i would not be as upset, but with the state being 1/6 of what my federal is im pretty upset. Ive never had any issues with my taxes ever. I file with turbotax one year 2018 on feb 4 and its march 19 and no fed. I called the irs abd they say im under review. Looked it up, review is the same thing as an audit. Now im not scared of the audit because ive always been straight with uncle sam. But now i have to wait 8 more weeks before i can even inquire about them. And i paid for the premium or whatever it is. When i recieved my state taxes there was no notification. I had to call my state and have them tell me theyve heen deposited a week ago. Not happy at all. Reply I’m still waiting on mine….Turbo tax took a lot of money from me and I was told it would get directly deposited into my bank account but I was mailed my state I’m still waiting on my federal not sure why it’s taking so long Reply I failed my return feb 28 and everytime I log in it’s says ready to mail but still haven’t received anything Reply Lena B Mack filed in February have not heard from state nor federal , Where is my Refund ? Reply It sounds like we’re all having the same issues for the most part, so is it something to do with turbotax or the IRS? I filed on 2/6 both were accepted then I got the ID verify from federal and state in that order, I completed the both over the phone I received my state on 3/12 after receiving the letter for my identity it wasn’t even a week between the two that my state was deposited. Federal is still saying the same thing I ask if its Turbotax or the IRS because I will no longer use Turbotax if that’s the case (used them the past 7 years) never had any issues like this. In 2016 I did receive my state before my federal that year. Reply Hi James, The IRS issues your tax refund. TurboTax does not issue your refund. If the IRS accepted your taxes then they are processing them. Hopefully you will see your tax refund soon. Since it has been over 21 days you can call them and check status on your tax refund if you don’t see anything on their “Where’s My Refund?” tool. Best, Lisa Greene-Lewis Reply What number should we call if we have efiled and haven’t received our refund in almost two months? Thanks for the suggestion and ,We did call and got the answer ,”give the IRS till May 2. To process your refund that we were in a group of people randomly picked to check their returns ” for what? Then we recieved a letter 7 days later saying give the IRS till April 23 to further process. Also gave 5 different reasons ,all vague! From social security to remember it was a random selection. I don’t know but all sounds off to me. I’ve never had a issue before and my form looks the same as before . Never any fees other than turbo tax charge. I filed my federal and state on Fri 2/22. I never received any email confirmations and to my surprise my federal was in my account on Fri 3/1. Shocked! My state came on Tues 3/12. I logged into my Turbo Tax account that evening and it said I should be receiving my refunds on or around 3/15…. Not complaining and grateful for what I did receive just odd and still no email. My Boyfriend hasn’t gotten as lucky. We filed his on Fri 3/1 and again no email but neither of us felt a need to worry. On the 12th after receiving my state and checking Turbo Tax I checked his as well and little did we know his refund was REJECTED. We fixed the problem and it was accepted and we were given the estimated date to receive refund on 4/2. Nothing has came yet, not even the emails! Reply I filed my state on feb 7th and still did not receive anything back. It says its been processed, with no offset amount, and it has not been mailed yet. I dont understand its been almost 6 weeks and nothing. Reply Its been over 21 days since they accepted my claim but I forgot to activate my card! Wat do I do? Reply Activate your card? I filed my taxes on February 7, 2019 and I received an email that it was received. I have received that my refund is still being processed and that I will receive a date. It has been about 6 weeks and I haven’t heard anything yet and I did efile, could you please tell me what’s going on with my refund. Reply You need to contact irs that’s what I did I didn’t follow the prompts I just did what I had to do to get someone on the phone that’s when I was told my refund was under review and to keep check in the where’s my refund page but it could take up to 60 days to receive my refund and to not call them til may 5th if I haven’t got my refund or received a letter from them about what’s going on so I’m still waiting hi i filed taxes on feb. 15 and it was accepted and i still haven’t received it. can’t anyone on phone and still being processed is all i am seeing. haven’t received any notice or email saying something is wrong so why so long??? Reply Hello I filed on the 11th of February and still haven’t received a notice saying if anything was wrong or not, all it says is that it was received. I was to get my refund on March 4. What can I do about finding my refund? Reply I went through the same thing your stuff is being reviewed i got accepted January 28 i went from processing still processing to delay in processing them back to processing and I was told that I was under a 45 day review that it will be up April 25 but I got an date Sunday letting me know I will be getting it this Wednesday hope this help u have to call them to see what’s going on My husband has not received his refund. Filed feb.15,2019.. Reply Hi there this is nettie woods i file my taxes in February and I suppose to receive$16970 but I just received half just$711.0 what happened to the$600 where are the rest thank you Reply Same here i should have gotten 1900 the sent 350 what s up with that Reply I want to know too. Same thing happened to me……was supposed to get 660 but only got 320 and it says it’s been filed. I had to do an ID verification. Why is it taking so long? Reply As did i, i filed on jan 25th and had to verify id 3weeks ago but havent gotten anything. Irs2go still says processing. Please reply when u get yours Reply same thing here no info on my taxes at all. I file Feb 17 got my state no federal yet it keep on saying it is in process Reply Hi Lisa. I did my state taxes using turbo tax last year but did not file. There was a fee and I simply didn’t have the money. How can I get my last year’s state income tax return now? Reply I think that if the irs or whomever is going to garnish taxes, they should only be able to take a certain percentage, not the whole amount. Reply I filed on Feb 17 e-mail says taxes done Mar. 8 but no refund Reply I’m still waiting on mines. Did it on Jan 28 2019 and nothing Reply Waiting 9wks after wasting 3wks already because I needed to prove my identity.. Never again will I use TurboTax.. This is ridiculous!!! Filed early to get my Taxes done an now people who filed after me already got theirs.. WTF!!! Reply Hi Nicole, Everyone’s tax situation is different. If the IRS asked you to confirm your tax information your tax return was received by the IRS, but we don’t issue the tax refunds. Since it has been over 21 days you can call the IRS to check status on your tax refund if you don’t see an update in their “Where’s My refund?” tool. Best, Lisa Greene-Lewis Reply Why is this taking so long? I am not getting any answers from anyone. Reply I don’t understand here but I filed my taxes with TurboTax 1/8 weeks ago, but haven’t got my state I don’t understand what’s going on here Reply I filed feb. 4 with turbotax i usually go jackson hewitt but was trying to save money. So i filed the same that i do every year. And now the irs says im under review. The only thing that was different was using turbotax. Cetainly wish i woulda just paid the 600 bucks to jackson hewitt now. But thats alot for just like an hour of work. For them just to enter the information in for you. Like…. idk this really sux. I gotta wait 45 days before i can even ask what the problem is. Reply Why are you blaming TurboTax? The government doesn’t care WHO you file with, whether it’s Jackson Hewitt or TurboTax… if you are under review it’s most likely because you either A. Made a mistake (whether in error or on purpose) or B. have incomplete information. Either way don’t blame others for the Governments issues… Reply STILL WAITING…. WAITING… WAITING!!! WHAT’S HAPPENING ???? PLEASE LET ME KNOW !!! Reply Same 😐😐😐 Reply I did mine Feburary 2nd 2018 and found on the 25th that i had to prove my idenity to the IRS and now it will be another 9 weeks before i get my tax return I think they want to earn interest off our taxes. Reply Same thing happen to me filled Feb. 6th an last week of February got that same letter.. 3wk wasted waiting just to do another 9wks..never using turbo tax next year!! Reply Filed jan 31st got my state but no fed and wheres my refund wont work. Reply Was supposed to get 278 back from State of MI. Only rec 144. Can’t find anyone to tell me why. Awesome. Reply State might have taken some…. if you owe any money for state property they send you a letter saying they have taken whatever amount and you will only receive whatever other amount. Reply Hi Cheryl, There can be a few reasons. There could have been something missing from your state return and they could have made an adjustment. If that is the case they will send you something showing why your taxes were adjusted. Another reason tax refunds can come out different is due to debt owed from Past due child support, Federal agency non-tax debts, State income tax debt, Certain unemployment compensation debts owed to a state which can be offset through the Treasury Offset Program. Here is more information: https://blog.turbotax.intuit.com/tax-refunds/what-is-a-tax-refund-offset-14545/ Best, Lisa Greene-Lewis Reply everyone I asked about state (Iowa) refund says they haven’t received theirs yet and most say it could take up to four months. Turbo Tax cost me almost $130. to file. Just a simple return, no extras. So much for FREE, FREE, FREE Reply Filed with Turbo Tax on February 11th ..very simple return,nothing complicated.The site ( and commercials) claim that you can file for free.Since I have been using TurboTax ( 3yrs) I have been getting charged more every year.This year was $89.00 AND I still haven’t received my federal refund.Be careful!!! Reply I e filed my tax returns on Feb. 7, 2019 got state refund within a couple of weeks. I am still waiting for federal. Wondering what is going on Reply I filled and was “approved” Feb. 5th, still says under processing on irs.gov app, this has been the longest I have ever had to wait and I also paid $130. I hope turbo tax is going to put their part for what I paid if this continues! There are no direct answers regarding “my” return. Reply I filed my taxes through TurboTax e=file system on January 29. I had four tax forms—Fidelity, Brighthouse, Tiaa, and Social Security. each of which listed my withholding. This total matched line 16 of my final income tax form. I received a notice from the IRS in late February saying that there was a problem with line 16 withholding amount which would not be resolved for 4 to 6 weeks. I sent in the requested forms which should have already have been available to the IRS. The four tax forms were the same ones I submitted in 201Fr7 (updated to 2018 of course). I am very disappointed because I counted on getting the refund in February. I found that the IRS has no way of being contacted to explain the problem which I don’t feel really exists. Reply State says refund deposited March 13th still nothing in bank have checked everything and all is correct where is my refund Reply I got my federal refund but still haven’t received my state refund !! What’s the reason for the delay ??? Reply I also received my federal but not my state not in my state Reply I used turbo tax to file my taxes. I received an email saying my federal was excepted 1/23/2019. March 2 I received a letter from IRS asking how I came up with amount on line 7 second page of 1040. I looked at my copy & the bottom half did not print out, this is where my 1099Rs would of been. I made copy of 1040 thru irs.gov & it was the same way. I sent copies of my 1099rs with letter I received to IRS. This was maddening to me why did I get approved 1/23/2019 . I had 20 days from date of letter (2-25-2019) I almost went to Fla for month of March so I would have been late with this. Don’t know if I will use or recommend turbo tax, very frustrated! Reply I received the exact amount of my refund for Federal within one week. State refund takes longer as they seem to have additional inquiries at times. Very happy with turbo tax. 4 years filing with them. Reply Filed February 3rd IRS website says accepted than there’s a delay and nobody knows what’s going on with my refund Reply I efiled with turbo tax on Jan 27th and it was approved Jan 29th still no refund. I check irs wheres my refund and I get some thing saying it is still being processed. Topic 152 to click on but that is just stating reasons for delays. Where is my refund? Reply Turbo tax doesn’t provide update on status like it used to. Even tho TurboTax says exile accepted when use refund status link and enter into says no record. I feel i am paying for Intuit to advertise rather than provide the service. Deluxe user not the FREE that I am paying turbo tax to advertise.😵 Reply How long will it take to get my refund after proving my identy Reply I had to do the same for federal and state but when I finished the first one with my federal I got it a week and a half later. A week after that I got the notice from State still I’m waiting for my refund .. Reply IRS indicates refund processed, it was going to be on one of those Turbo Tax cards…I have yet to receive the card!! I keep getting email “reminders” to enroll, I click on the link to enroll and it says try back when you’ve received your card, so clearly the system knows it hadn’t been sent yet. But why has my refund processed, as of almost 3 weeks ago, and I have nothing!!!!!! Reply Same 4 me. Still not recieved my card. Gettin same email to enroll !!!???? Reply My AZ state tax form got rejected because it didn’t contain a Federal Schedule A since I took the standard deduction. AZ lets me itemize since my AZ itemized deduction is greater than the AZ standard deduction. When is Turbo Tax going to fix this problem so I can file my return that I paid for? Reply I filed my takes on the 28th and didnt find out till around the time that I should’ve received it that my taxes was under review and could take up to 3 months to get back and yet its still not guaranteed .In which I had to call irs just to find this out so I was told to keep checkinf for a date but it can take til may the 5th before I here back from them im so upset Reply Why didnt i get the exact refund i was told i was going to get?? Reply Same here i was told one amount and got something way smaller Reply Wow! That happened to me also which is why I’m on here and now after reading comments I feel it’s not looking good…….🤬🤬 Hi Corry, If there was something missing the IRS or your state will make an adjustment. You should receive something from them if this is the case. Also if you have certain outstanding debt like past due child support,federal agency non-tax debt, state income tax debt, certain unemployment compensation debts owed to a state these types of debt can be offset by the Treasury Offset Program. In addition past due federal obligations can be offset. Here is more information: https://blog.turbotax.intuit.com/tax-refunds/what-is-a-tax-refund-offset-14545/ Hope this helps! Best, Lisa Greene-Lewis Well I’ve none of those things and was not notified of anything else the way it’s looking turbo tax did not file my earned income credit paper work.. so now i have to file an amended form thanks turbo tax Hi Alberto, If there was something missing the IRS or your state will make an adjustment. You should receive something from them if this is the case. Also if you have certain outstanding debt like past due child support,federal agency non-tax debt, state income tax debt, certain unemployment compensation debts owed to a state these types of debt can be offset by the Treasury Offset Program. In addition past due federal obligations can be offset. Here is more information: https://blog.turbotax.intuit.com/tax-refunds/what-is-a-tax-refund-offset-14545/ Hope this helps! Best, Lisa Greene-Lewis Reply Return accepted 2/6, received state within 2 wks, still waiting for federal. Reply I got my federal did my state Feb 17 and haven’t gotten it back yet. Normally it doesn’t take this long. What’s going on. Reply I did mine feb 9th still says processing what’s going on Reply I also did mine February 4th, and it says the same! Reply I hear you. Mine was accepted on Feb. and I still haven’t received my refund. Checking the IRS web site says my refund “is still being processed”. It’s never taken this long after e-file. Reply Mine is saying the exact same!! I’ve never had this problem! I got my federal but not my state Reply I did my returns with turbo tax & i ended up paying in instead of receiving anything..which is weird because i dont make enough money to pay in. Ill never use this site again trust me Reply Hi Jobvis, One thing to remember is tax rates were lowered starting last year so you may have seen more money in your paycheck throughout the year in 2018 instead of getting a tax refund and if you didn’t adjust your W-4 you may not have had enough withheld. Also, not sure what tax deductions that you claim, but some were eliminated for 2018. You can use our W-4 calculator to estimate your withholdings for 2019 so you don’t have any surprises in 2019 https://turbotax.intuit.com/tax-tools/calculators/w4/ Hope this helps. Best, Lisa Greene-Lewis Reply I got my federal taxes but I still haven’t gotten my Colorado state taxes back. Why is that Reply Where’s my state tax? It says accepted 1/28. Its past 45 days, so where is it? Where’s my update? The state site hasn’t updated either. 185 to Turbo tax and your phone number doesn’t even work! Reply Mines did the same thing i got accepted 1/28 and it went from processing my return to still processing then to refund delay now it’s back to we processing your return I called and it said that I am under a 45 days review and say that I have to give them until April 25 is when my days is up so I didn’t get on the review until after March 11th. But today is when I gotten the letter they is trying to verified my wages that I reported like I didn’t have my w-2’s but I just have to wait like they said. But hold on imma let u know how to speak to them Reply To speak to a live agent 1-800-829-1040 After choosing your language click option 2 for personal income tax Then option 1 for payment issues form tax withholding Then option 3 for other questions Then option 2 for other questions When ask to put in your ss number do not enter it will ask you twice then you will get another menu (sometimes it will just take u straight to the live agent) Then press 2 for personal individuals it should then transfer you to an agent but by no means put in your information cause it will only take u to an automated service hope this helps Reply I’ve got the same problem except I’ve received my state but not my federal and cannot get a number of a single person but instead an automated instruction to check my status which I already know is being “processed”. According to turbo tax both the state and federal were accepted but IRS site shows being processed. This has NEVER happened and it is also ironic that for the first time ever I got my state refund before my federal Reply I’m having the same issue and still yet to receive my tax return Reply Same problem they don’t answer filed on feb 17 e-mail says taxes are done on mar 8 now what still waiting « Older Comments Newer Comments » Leave a ReplyCancel reply Browse Related Articles Tax Refunds What To Expect When You’re Expecting…a Tax Refund Tax Refunds Where’s My Tax Refund?: IRS Has $153 Million in … Tax Refunds Where’s My Tax Refund? Tax News Facts About the PATH Act and Tax Refunds Tax News IRS Updates “Where’s My Refund?” Tax Tips Find Out When Your Tax Refund Will Be Sent Tax News IRS Opens E-file on January 23: Get A Jump on Your Tax … Tax Refunds 4 Steps from E-file to your Tax Refund! Announcements Where’s my refund? Tax Refunds TurboTax AnswerXchange Question of the Month: When Wil…
I filled my taxes well over a month ago. Have received the Fed return about 2 weeks ago. Have not received the State return ? Have not received anything from State that something is wrong. When will I receive my return from NY State ? Reply
I filed my taxes on 3/11/2019; I was accepted on 3/14/2019, and unlike the majority of people who post here, I will come back and let you folks know if and when I get approved and my refund. I was able to order my tax account and return transcripts 2 days ago, and previously when I have been able to do that I get my DDD within a few days. I will come back and let you folks know when or if it happens. Don’t waste your time asking someone who works for TurboTax what and when it’s going to happen because they respond with a generic response that never answers the question you’ve asked. Good luck, Devin Nunes’ gerbil Reply
I E-filed my fed and state tax returns on Feb. 17, to date I have not received notification from either the state or Fed or Turbo tax that they have been received. Its been 5 weeks. Do I need to resubmit them?I have never had this issue in the past and have using Turbo tax doe the past 6 years. Reply
I have not heard from anything yet I don’t even know if my returns have been accepted bt either the Feds or the state. Can I refile yes or no? Reply
I recieved my state but not my federal. If it was the other way around i would not be as upset, but with the state being 1/6 of what my federal is im pretty upset. Ive never had any issues with my taxes ever. I file with turbotax one year 2018 on feb 4 and its march 19 and no fed. I called the irs abd they say im under review. Looked it up, review is the same thing as an audit. Now im not scared of the audit because ive always been straight with uncle sam. But now i have to wait 8 more weeks before i can even inquire about them. And i paid for the premium or whatever it is. When i recieved my state taxes there was no notification. I had to call my state and have them tell me theyve heen deposited a week ago. Not happy at all. Reply
I’m still waiting on mine….Turbo tax took a lot of money from me and I was told it would get directly deposited into my bank account but I was mailed my state I’m still waiting on my federal not sure why it’s taking so long Reply
I failed my return feb 28 and everytime I log in it’s says ready to mail but still haven’t received anything Reply
It sounds like we’re all having the same issues for the most part, so is it something to do with turbotax or the IRS? I filed on 2/6 both were accepted then I got the ID verify from federal and state in that order, I completed the both over the phone I received my state on 3/12 after receiving the letter for my identity it wasn’t even a week between the two that my state was deposited. Federal is still saying the same thing I ask if its Turbotax or the IRS because I will no longer use Turbotax if that’s the case (used them the past 7 years) never had any issues like this. In 2016 I did receive my state before my federal that year. Reply
Hi James, The IRS issues your tax refund. TurboTax does not issue your refund. If the IRS accepted your taxes then they are processing them. Hopefully you will see your tax refund soon. Since it has been over 21 days you can call them and check status on your tax refund if you don’t see anything on their “Where’s My Refund?” tool. Best, Lisa Greene-Lewis Reply
Thanks for the suggestion and ,We did call and got the answer ,”give the IRS till May 2. To process your refund that we were in a group of people randomly picked to check their returns ” for what? Then we recieved a letter 7 days later saying give the IRS till April 23 to further process. Also gave 5 different reasons ,all vague! From social security to remember it was a random selection. I don’t know but all sounds off to me. I’ve never had a issue before and my form looks the same as before . Never any fees other than turbo tax charge.
I filed my federal and state on Fri 2/22. I never received any email confirmations and to my surprise my federal was in my account on Fri 3/1. Shocked! My state came on Tues 3/12. I logged into my Turbo Tax account that evening and it said I should be receiving my refunds on or around 3/15…. Not complaining and grateful for what I did receive just odd and still no email. My Boyfriend hasn’t gotten as lucky. We filed his on Fri 3/1 and again no email but neither of us felt a need to worry. On the 12th after receiving my state and checking Turbo Tax I checked his as well and little did we know his refund was REJECTED. We fixed the problem and it was accepted and we were given the estimated date to receive refund on 4/2. Nothing has came yet, not even the emails! Reply
I filed my state on feb 7th and still did not receive anything back. It says its been processed, with no offset amount, and it has not been mailed yet. I dont understand its been almost 6 weeks and nothing. Reply
Its been over 21 days since they accepted my claim but I forgot to activate my card! Wat do I do? Reply
I filed my taxes on February 7, 2019 and I received an email that it was received. I have received that my refund is still being processed and that I will receive a date. It has been about 6 weeks and I haven’t heard anything yet and I did efile, could you please tell me what’s going on with my refund. Reply
You need to contact irs that’s what I did I didn’t follow the prompts I just did what I had to do to get someone on the phone that’s when I was told my refund was under review and to keep check in the where’s my refund page but it could take up to 60 days to receive my refund and to not call them til may 5th if I haven’t got my refund or received a letter from them about what’s going on so I’m still waiting
hi i filed taxes on feb. 15 and it was accepted and i still haven’t received it. can’t anyone on phone and still being processed is all i am seeing. haven’t received any notice or email saying something is wrong so why so long??? Reply
Hello I filed on the 11th of February and still haven’t received a notice saying if anything was wrong or not, all it says is that it was received. I was to get my refund on March 4. What can I do about finding my refund? Reply
I went through the same thing your stuff is being reviewed i got accepted January 28 i went from processing still processing to delay in processing them back to processing and I was told that I was under a 45 day review that it will be up April 25 but I got an date Sunday letting me know I will be getting it this Wednesday hope this help u have to call them to see what’s going on
Hi there this is nettie woods i file my taxes in February and I suppose to receive$16970 but I just received half just$711.0 what happened to the$600 where are the rest thank you Reply
I want to know too. Same thing happened to me……was supposed to get 660 but only got 320 and it says it’s been filed.
As did i, i filed on jan 25th and had to verify id 3weeks ago but havent gotten anything. Irs2go still says processing. Please reply when u get yours Reply
Hi Lisa. I did my state taxes using turbo tax last year but did not file. There was a fee and I simply didn’t have the money. How can I get my last year’s state income tax return now? Reply
I think that if the irs or whomever is going to garnish taxes, they should only be able to take a certain percentage, not the whole amount. Reply
Waiting 9wks after wasting 3wks already because I needed to prove my identity.. Never again will I use TurboTax.. This is ridiculous!!! Filed early to get my Taxes done an now people who filed after me already got theirs.. WTF!!! Reply
Hi Nicole, Everyone’s tax situation is different. If the IRS asked you to confirm your tax information your tax return was received by the IRS, but we don’t issue the tax refunds. Since it has been over 21 days you can call the IRS to check status on your tax refund if you don’t see an update in their “Where’s My refund?” tool. Best, Lisa Greene-Lewis Reply
I don’t understand here but I filed my taxes with TurboTax 1/8 weeks ago, but haven’t got my state I don’t understand what’s going on here Reply
I filed feb. 4 with turbotax i usually go jackson hewitt but was trying to save money. So i filed the same that i do every year. And now the irs says im under review. The only thing that was different was using turbotax. Cetainly wish i woulda just paid the 600 bucks to jackson hewitt now. But thats alot for just like an hour of work. For them just to enter the information in for you. Like…. idk this really sux. I gotta wait 45 days before i can even ask what the problem is. Reply
Why are you blaming TurboTax? The government doesn’t care WHO you file with, whether it’s Jackson Hewitt or TurboTax… if you are under review it’s most likely because you either A. Made a mistake (whether in error or on purpose) or B. have incomplete information. Either way don’t blame others for the Governments issues… Reply
I did mine Feburary 2nd 2018 and found on the 25th that i had to prove my idenity to the IRS and now it will be another 9 weeks before i get my tax return I think they want to earn interest off our taxes. Reply
Same thing happen to me filled Feb. 6th an last week of February got that same letter.. 3wk wasted waiting just to do another 9wks..never using turbo tax next year!! Reply
Was supposed to get 278 back from State of MI. Only rec 144. Can’t find anyone to tell me why. Awesome. Reply
State might have taken some…. if you owe any money for state property they send you a letter saying they have taken whatever amount and you will only receive whatever other amount. Reply
Hi Cheryl, There can be a few reasons. There could have been something missing from your state return and they could have made an adjustment. If that is the case they will send you something showing why your taxes were adjusted. Another reason tax refunds can come out different is due to debt owed from Past due child support, Federal agency non-tax debts, State income tax debt, Certain unemployment compensation debts owed to a state which can be offset through the Treasury Offset Program. Here is more information: https://blog.turbotax.intuit.com/tax-refunds/what-is-a-tax-refund-offset-14545/ Best, Lisa Greene-Lewis Reply
everyone I asked about state (Iowa) refund says they haven’t received theirs yet and most say it could take up to four months. Turbo Tax cost me almost $130. to file. Just a simple return, no extras. So much for FREE, FREE, FREE Reply
Filed with Turbo Tax on February 11th ..very simple return,nothing complicated.The site ( and commercials) claim that you can file for free.Since I have been using TurboTax ( 3yrs) I have been getting charged more every year.This year was $89.00 AND I still haven’t received my federal refund.Be careful!!! Reply
I e filed my tax returns on Feb. 7, 2019 got state refund within a couple of weeks. I am still waiting for federal. Wondering what is going on Reply
I filled and was “approved” Feb. 5th, still says under processing on irs.gov app, this has been the longest I have ever had to wait and I also paid $130. I hope turbo tax is going to put their part for what I paid if this continues! There are no direct answers regarding “my” return. Reply
I filed my taxes through TurboTax e=file system on January 29. I had four tax forms—Fidelity, Brighthouse, Tiaa, and Social Security. each of which listed my withholding. This total matched line 16 of my final income tax form. I received a notice from the IRS in late February saying that there was a problem with line 16 withholding amount which would not be resolved for 4 to 6 weeks. I sent in the requested forms which should have already have been available to the IRS. The four tax forms were the same ones I submitted in 201Fr7 (updated to 2018 of course). I am very disappointed because I counted on getting the refund in February. I found that the IRS has no way of being contacted to explain the problem which I don’t feel really exists. Reply
State says refund deposited March 13th still nothing in bank have checked everything and all is correct where is my refund Reply
I got my federal refund but still haven’t received my state refund !! What’s the reason for the delay ??? Reply
I used turbo tax to file my taxes. I received an email saying my federal was excepted 1/23/2019. March 2 I received a letter from IRS asking how I came up with amount on line 7 second page of 1040. I looked at my copy & the bottom half did not print out, this is where my 1099Rs would of been. I made copy of 1040 thru irs.gov & it was the same way. I sent copies of my 1099rs with letter I received to IRS. This was maddening to me why did I get approved 1/23/2019 . I had 20 days from date of letter (2-25-2019) I almost went to Fla for month of March so I would have been late with this. Don’t know if I will use or recommend turbo tax, very frustrated! Reply
I received the exact amount of my refund for Federal within one week. State refund takes longer as they seem to have additional inquiries at times. Very happy with turbo tax. 4 years filing with them. Reply
Filed February 3rd IRS website says accepted than there’s a delay and nobody knows what’s going on with my refund Reply
I efiled with turbo tax on Jan 27th and it was approved Jan 29th still no refund. I check irs wheres my refund and I get some thing saying it is still being processed. Topic 152 to click on but that is just stating reasons for delays. Where is my refund? Reply
Turbo tax doesn’t provide update on status like it used to. Even tho TurboTax says exile accepted when use refund status link and enter into says no record. I feel i am paying for Intuit to advertise rather than provide the service. Deluxe user not the FREE that I am paying turbo tax to advertise.😵 Reply
I had to do the same for federal and state but when I finished the first one with my federal I got it a week and a half later. A week after that I got the notice from State still I’m waiting for my refund .. Reply
IRS indicates refund processed, it was going to be on one of those Turbo Tax cards…I have yet to receive the card!! I keep getting email “reminders” to enroll, I click on the link to enroll and it says try back when you’ve received your card, so clearly the system knows it hadn’t been sent yet. But why has my refund processed, as of almost 3 weeks ago, and I have nothing!!!!!! Reply
My AZ state tax form got rejected because it didn’t contain a Federal Schedule A since I took the standard deduction. AZ lets me itemize since my AZ itemized deduction is greater than the AZ standard deduction. When is Turbo Tax going to fix this problem so I can file my return that I paid for? Reply
I filed my takes on the 28th and didnt find out till around the time that I should’ve received it that my taxes was under review and could take up to 3 months to get back and yet its still not guaranteed .In which I had to call irs just to find this out so I was told to keep checkinf for a date but it can take til may the 5th before I here back from them im so upset Reply
Wow! That happened to me also which is why I’m on here and now after reading comments I feel it’s not looking good…….🤬🤬
Hi Corry, If there was something missing the IRS or your state will make an adjustment. You should receive something from them if this is the case. Also if you have certain outstanding debt like past due child support,federal agency non-tax debt, state income tax debt, certain unemployment compensation debts owed to a state these types of debt can be offset by the Treasury Offset Program. In addition past due federal obligations can be offset. Here is more information: https://blog.turbotax.intuit.com/tax-refunds/what-is-a-tax-refund-offset-14545/ Hope this helps! Best, Lisa Greene-Lewis
Well I’ve none of those things and was not notified of anything else the way it’s looking turbo tax did not file my earned income credit paper work.. so now i have to file an amended form thanks turbo tax
Hi Alberto, If there was something missing the IRS or your state will make an adjustment. You should receive something from them if this is the case. Also if you have certain outstanding debt like past due child support,federal agency non-tax debt, state income tax debt, certain unemployment compensation debts owed to a state these types of debt can be offset by the Treasury Offset Program. In addition past due federal obligations can be offset. Here is more information: https://blog.turbotax.intuit.com/tax-refunds/what-is-a-tax-refund-offset-14545/ Hope this helps! Best, Lisa Greene-Lewis Reply
I got my federal did my state Feb 17 and haven’t gotten it back yet. Normally it doesn’t take this long. What’s going on. Reply
I hear you. Mine was accepted on Feb. and I still haven’t received my refund. Checking the IRS web site says my refund “is still being processed”. It’s never taken this long after e-file. Reply
I did my returns with turbo tax & i ended up paying in instead of receiving anything..which is weird because i dont make enough money to pay in. Ill never use this site again trust me Reply
Hi Jobvis, One thing to remember is tax rates were lowered starting last year so you may have seen more money in your paycheck throughout the year in 2018 instead of getting a tax refund and if you didn’t adjust your W-4 you may not have had enough withheld. Also, not sure what tax deductions that you claim, but some were eliminated for 2018. You can use our W-4 calculator to estimate your withholdings for 2019 so you don’t have any surprises in 2019 https://turbotax.intuit.com/tax-tools/calculators/w4/ Hope this helps. Best, Lisa Greene-Lewis Reply
Where’s my state tax? It says accepted 1/28. Its past 45 days, so where is it? Where’s my update? The state site hasn’t updated either. 185 to Turbo tax and your phone number doesn’t even work! Reply
Mines did the same thing i got accepted 1/28 and it went from processing my return to still processing then to refund delay now it’s back to we processing your return I called and it said that I am under a 45 days review and say that I have to give them until April 25 is when my days is up so I didn’t get on the review until after March 11th. But today is when I gotten the letter they is trying to verified my wages that I reported like I didn’t have my w-2’s but I just have to wait like they said. But hold on imma let u know how to speak to them Reply
To speak to a live agent 1-800-829-1040 After choosing your language click option 2 for personal income tax Then option 1 for payment issues form tax withholding Then option 3 for other questions Then option 2 for other questions When ask to put in your ss number do not enter it will ask you twice then you will get another menu (sometimes it will just take u straight to the live agent) Then press 2 for personal individuals it should then transfer you to an agent but by no means put in your information cause it will only take u to an automated service hope this helps Reply
I’ve got the same problem except I’ve received my state but not my federal and cannot get a number of a single person but instead an automated instruction to check my status which I already know is being “processed”. According to turbo tax both the state and federal were accepted but IRS site shows being processed. This has NEVER happened and it is also ironic that for the first time ever I got my state refund before my federal Reply