Why Haven’t I Received My Second Stimulus Check?

Tax News I’m eligible but didn’t receive second stimulus check

UPDATE – January 11th

We know that some tax filers affected by the IRS error have not yet received their stimulus payment. We want to assure you that we are doing everything we can to get you your stimulus payment as quickly as possible. 

Unfortunately, for some tax filers stimulus payments are still at the IRS.  Without the IRS releasing these funds to us, we do not have a way to get your payment to you. The IRS will need to re-issue your stimulus payment.

According to the IRS, stimulus payments are expected to be deposited into bank accounts by the end of January. You can read the full IRS statement here

If you are a TurboTax customer in this group, you should have received an email from us notifying you of the situation. We will continue to reach out with new information. 

We know how important these funds are for so many Americans and we continue to advocate on your behalf with the IRS. 

UPDATE – January 8th

We are happy to share that stimulus payments will begin to be deposited on January 8th for millions of our customers affected by the IRS error.  We expect most of these payments to be available that day, but banks could take a few business days to process. Payment will be deposited into the same bank account that customers received their 2019 tax refund.

Customers receiving a stimulus payment will receive an email from TurboTax informing them of the deposit.

We have been working tirelessly with the Treasury and IRS to get stimulus payments to our customers.  We know how important these funds are for so many Americans and we regret that an IRS error caused a delay.

We appreciate your patience as these payments are processed.  This update may not immediately be reflected in the IRS Get My Payment tool.

For more information visit our FAQ here.

The IRS recently began issuing a second round of stimulus payments to those eligible. Unfortunately, because of an IRS error, millions of payments were sent to the wrong accounts and some may not have received their stimulus payment.  

We have been working tirelessly on a solution with the Treasury and the IRS. As a result, our expectation now is that within days the error will be corrected and stimulus payments will begin being deposited into the correct bank accounts. We have also re-confirmed with the IRS that they have all of the correct banking information for our customers. 

We know how important these funds are for so many Americans and that everyone is anxious to get their money, now more than ever.  

We will keep you updated on our efforts, and we will stay on this until you get your money.

For general stimulus information, you can visit our Stimulus Tax Center here: https://turbotax.intuit.com/coronavirus/ 

For additional information about stimulus payments, including eligibility, payment timing and distribution details, the IRS urges people to visit IRS.gov for the most up to date information.

Comments (299) Leave your comment

  1. I’ve yet to receive my 2nd payment but I got my 3rd payment. Been trying to get thru to the IRS to find out.

    1. Hi Tamisha,

      If you didn’t receive a stimulus payment for the 2nd stimulus check but were otherwise eligible then you may be able to can the Recovery Rebate Credit on your 2020 tax return for that amount. Click to learn more about the Recovery Rebate Credit.

      Hope this helps!
      Best,
      Katharina Reekmans

  2. I know turbo tax is really trying to get out payments to us. All of this was caused by rushing payments to 160 million people. I received my payment Monday morning and would like to personally thank turbo tax for helping that happen. I know this sucks but y’all will get the payments. Peace!!

  3. I have not received a payment yet. My question is: Why are they sending mine through U.S. Mail? I have been using Turbo Tax for years and although I don’t receive a refund from the IRS, I e-file my return and they take out my payment from my checking account. They have the bank info. Plus I get SS from the IRS deposited every month.

      1. Thank you for your reply. I just wanted an explanation and could not get one. I did get the debit card in the mail this weekend, so I hope you did too or will soon.

  4. THANK YOU, TURBOTAX! I got my direct deposit in the middle of the night! I’m so happy! Thank you for taking care of the problem for us. Now I can pay my bills and buy kleenex and boots for my kids, and I’m suddenly not stressed out. Huge relief! Hang in there, everyone. If you got the email your deposit should be coming soon! 😃🙏🏼🙌🏼👏🏼😘

  5. I got an email from TurboTax still haven’t gotten anything and the IRS website still says payment not available 🥴

  6. All The People Saying Thank You Are The Same People Who Were On Here Bashing TurboTax. Now Look At You. All U Needed To Have Was Some Patience. SMH!!!

  7. I posted a comment earlier about not receiving my stimulus payment, and I’m happy to say that I just received it about an hour or so ago! Thanks TurboTax for making this right! Just wanted to give an update & I’m hoping those who still haven’t gotten their stimulus payments get them very soon!! I know firsthand just how important it is to everyone!! Take care everyone & be safe!! Happy new year!

  8. We finally got our stimulus today!! So happy we don’t have to wait for 2020 tax filing!!! Anyone still waiting, keep checking!! TurboTax has fixed the problem!!!

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