TurboTax Press Releases TurboTax Tweets Tax and Tech Answers on Twitter Read the Article Open Share Drawer Share this:Click to share on Facebook (Opens in new window)Click to share on Twitter (Opens in new window)Click to share on LinkedIn (Opens in new window)Click to share on Pinterest (Opens in new window)Click to print (Opens in new window) Written by TurboTaxBlogTeam Published Feb 1, 2010 - [Updated Mar 30, 2019] 1 min read @TeamTurboTax Replies to Taxpayers’ Questions Online SAN DIEGO – Feb. 1, 2010 – Tax-time questions? Tweet TeamTurboTax for answers. Starting today, taxpayers on Twitter can tweet questions to @TeamTurboTax and get fast, free answers from a team of tax, tech and TurboTax® product experts providing help and advice to make tax time easier. TurboTax®, the nation’s best-selling tax preparation software from Intuit Inc. (Nasdaq: INTU), created @TeamTurboTax in response to the growing use of Twitter by customers. Twitter users now top 75 million people worldwide. @TeamTurboTax enlists the passion and knowledge of TurboTax employees to assist Twitter-savvy customers. With expertise in everything from tax matters to product questions and technical support, the team will answer product questions, troubleshoot problems, and resolve customer service issues. “People are increasingly going online to file their taxes. Now they can just as easily go online to get answers from @TeamTurboTax on Twitter,” said Scott Gulbransen, lead for @TeamTurboTax. “This expands the options people have to get answers – whether it’s on Twitter, on the Web or on the phone.” TurboTax continues to pioneer new ways to use social technology to help customers easily do their taxes. Three years ago, TurboTax launched its Live Community, now used by more than 10 million people, to provide instant answers from TurboTax users and tax experts online. In addition to submitting question @TeamTurboTax, Twitter users can also follow the site to see what questions have previously been asked and answered. # # # Previous Post Prepare, Click, Send: Tax Filing Season Kicks Off Today Next Post Friends Like You Like TurboTax Written by TurboTaxBlogTeam More from TurboTaxBlogTeam Leave a ReplyCancel reply Browse Related Articles Tax Tips Free Options for Filers with a 1040EZ Announcements Tax Questions? TurboTax Has Free Answers TurboTax News TurboTax Free Edition. Free Federal. Free State. Free T… Tax Planning Got Tax Questions? Need Tax Advice Online? Just #TurboT… Family TurboTax AnswerXchange Question of the Month: Who Can Q… TurboTax News You Can Still File Your Taxes with TurboTax Tax Reform New! TurboTax Tax Reform Calculator Educates on How Tax… TurboTax News TurboTax 2009: Like GPS for your taxes Tax News TurboTax Response to ProPublica Article on 4/26/19 Tax Deductions and Credits TurboTax Answers the Top 5 Commonly Asked Tax Questions…