TurboTax Press Releases TurboTax Tweets Tax and Tech Answers on Twitter Read the Article Open Share Drawer Share this:Click to share on Facebook (Opens in new window)Click to share on Twitter (Opens in new window)Click to share on LinkedIn (Opens in new window)Click to share on Pinterest (Opens in new window)Click to print (Opens in new window) Written by TurboTaxBlogTeam Published Feb 1, 2010 - [Updated Mar 30, 2019] 1 min read @TeamTurboTax Replies to Taxpayers’ Questions Online SAN DIEGO – Feb. 1, 2010 – Tax-time questions? Tweet TeamTurboTax for answers. Starting today, taxpayers on Twitter can tweet questions to @TeamTurboTax and get fast, free answers from a team of tax, tech and TurboTax® product experts providing help and advice to make tax time easier. TurboTax®, the nation’s best-selling tax preparation software from Intuit Inc. (Nasdaq: INTU), created @TeamTurboTax in response to the growing use of Twitter by customers. Twitter users now top 75 million people worldwide. @TeamTurboTax enlists the passion and knowledge of TurboTax employees to assist Twitter-savvy customers. With expertise in everything from tax matters to product questions and technical support, the team will answer product questions, troubleshoot problems, and resolve customer service issues. “People are increasingly going online to file their taxes. Now they can just as easily go online to get answers from @TeamTurboTax on Twitter,” said Scott Gulbransen, lead for @TeamTurboTax. “This expands the options people have to get answers – whether it’s on Twitter, on the Web or on the phone.” TurboTax continues to pioneer new ways to use social technology to help customers easily do their taxes. Three years ago, TurboTax launched its Live Community, now used by more than 10 million people, to provide instant answers from TurboTax users and tax experts online. In addition to submitting question @TeamTurboTax, Twitter users can also follow the site to see what questions have previously been asked and answered. # # # Previous Post Prepare, Click, Send: Tax Filing Season Kicks Off Today Next Post Friends Like You Like TurboTax Written by TurboTaxBlogTeam More from TurboTaxBlogTeam Leave a ReplyCancel reply Browse Related Articles Uncategorized What Is Deferred Compensation & How Is It Taxed? Investments How Does an Inherited IRA Work? Work Choosing Your Business Structure: 5 Types of Businesses… Tax Deductions and Credits Are HOA Fees Tax Deductible? What You Need to Know Crypto Understanding Crypto and Capital Gains Work 7 Things You Need to Know About the New Business Report… Work Using Form 8829 to Write-Off Business Use of Your Home Tax Tips Roth 403(b) vs. Roth IRA: Which Should You Invest In? Life Interest Rates, Inflation, and Your Taxes Investments Essential Tax Tips for Maximizing Investment Gains