Site icon Blog

Intuit Fixes Minnesota State Consumer and Professional Tax Products

UPDATE – March 19, 2013 – The Minnesota Department of Revenue has reinstated TurboTax to it’s approved vendor list. In doing so, the state has acknowledged that all known issues affecting the Minnesota state product have been fully resolved.

Intuit released fixes today to resolve programming errors in our consumer and professional tax products and is communicating directly with affected customers who file returns in the state of Minnesota. We’ve had all hands on deck to address these issues and reassure the state and our customers that our Minnesota state products are accurate and complete.
Intuit is continuing to work closely with the Minnesota State Department of Revenue to fully resolve any remaining impact to customers’ returns. We remain committed to ongoing and transparent communication in service to Minnesota taxpayers
Intuit will issue refunds to affected Minnesota state TurboTax customers for the full amount of their tax preparation fees.
“We’re sorry for the inconvenience and delays this caused our customers,” said Bob Meighan, vice president at Intuit. “Nothing is more important than delivering an accurate return to our customers and building the trust and confidence professional preparers and taxpayers have in Intuit.”
TurboTax online products are automatically updated; desktop users will need to download the fixes when using the product.

For additional information on specific issues:

Click to access 20130311_Intuit_Updates.pdf

Exit mobile version