Meet Joy Shaw, CPA: Our Real TurboTax Professional and Star of Our National Commercial

TurboTax News

Have you seen our national commercials featuring our real TurboTax professionals yet?  Your TurboTax products are developed, produced, and supported by real, highly qualified tax professionals, software developers, and programmers.  Many of them have been tax professionals, software developers, and programmers for over 10 years.  TurboTax highlights some of our highly-qualified professionals in our national commercials.

Even if you had a chance to catch our commercials highlighting our professionals, here’s a chance find out more about one of our stars, Joy Shaw, CPA.

Joy Shaw, CPA
Joy Shaw, CPA

What is your area of expertise and how long have you been an expert in that area?

“I am a tax professional with over 30 years experience in tax and accounting.  I received my Bachelors in Accounting from the University of Illinois and passed the CPA exam in 1980.  I worked in public accounting at Coopers and Lybrand for 12 years (10 years in tax) specializing in high net worth individuals, banking, and consolidated tax filings.”

“I have been at intuit for over 18 years, where I have done tax technical training, worked as a Tax Analyst Programmer, Tax Development Manager for Small Business products, Federal Individual and State Individual products, and Electronic Filing Import.  I presently work as a Tax and Customer Experience leader for the Tax Review Board.”

What do you like about being a Tax Expert for TurboTax?

“I love being a tax expert for TurboTax, because we get to help 20 million taxpayers get their taxes done.  We also are able to stay abreast of tax laws and hear about tax changes before many tax preparers in the industry.  I also love being able to contribute to making the tax law changes easier for the general public to understand.”

What do you like to do in your spare time?

“I like running, aerobics, dancing, reading good mysteries, Sudoku, puzzles, and spending time with my husband and 3 children.”

What is the top tax question that you hear and what is your answer?

“The most common question I get asked is how to save money so you don’t have to pay as much in taxes.  My answer is to contribute to your retirement funds, either 401K or IRAs, take advantage of all your eligible tax credits like education, child care, and earned income credit.”

Our TurboTax professionals have a wealth of experience.  Check back soon to find out about more of our Super Stars!

Comments (5) Leave your comment

  1. I have 46,000 dollars in business eqipment writeoffs on section 179. Feds allow all 46K to be deducted but California only allows 25K to be deducted. How do I list writeoffs for fed and not for CA? This is coming up as a problem.

  2. I have $4400 HSA contribution out of which my employer contributes $800. How do I treat this in my return

    1. Hi Francis,
      Contributions from your employer should be indicated on your W-2 box 12.
      Enter your contributions as follows:
      1. Go to the “Deductions and Credits” tab
      2. Click “Explore on my Own”
      3. Scroll down to “Medical HSA, MSA Contributions
      4. Click “Start”
      You will be guided to enter your contribution.
      Thank you,
      Lisa Greene-Lewis

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