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Get the latest on the third stimulus check

The TurboTax Blog > Tax News > Why Haven’t I Received My Second Stimulus Check?

Why Haven’t I Received My Second Stimulus Check?

Tax News I’m eligible but didn’t receive second stimulus check

UPDATE – January 11th

We know that some tax filers affected by the IRS error have not yet received their stimulus payment. We want to assure you that we are doing everything we can to get you your stimulus payment as quickly as possible. 

Unfortunately, for some tax filers stimulus payments are still at the IRS.  Without the IRS releasing these funds to us, we do not have a way to get your payment to you. The IRS will need to re-issue your stimulus payment.

According to the IRS, stimulus payments are expected to be deposited into bank accounts by the end of January. You can read the full IRS statement here

If you are a TurboTax customer in this group, you should have received an email from us notifying you of the situation. We will continue to reach out with new information. 

We know how important these funds are for so many Americans and we continue to advocate on your behalf with the IRS. 

UPDATE – January 8th

We are happy to share that stimulus payments will begin to be deposited on January 8th for millions of our customers affected by the IRS error.  We expect most of these payments to be available that day, but banks could take a few business days to process. Payment will be deposited into the same bank account that customers received their 2019 tax refund.

Customers receiving a stimulus payment will receive an email from TurboTax informing them of the deposit.

We have been working tirelessly with the Treasury and IRS to get stimulus payments to our customers.  We know how important these funds are for so many Americans and we regret that an IRS error caused a delay.

We appreciate your patience as these payments are processed.  This update may not immediately be reflected in the IRS Get My Payment tool.

For more information visit our FAQ here.

The IRS recently began issuing a second round of stimulus payments to those eligible. Unfortunately, because of an IRS error, millions of payments were sent to the wrong accounts and some may not have received their stimulus payment.  

We have been working tirelessly on a solution with the Treasury and the IRS. As a result, our expectation now is that within days the error will be corrected and stimulus payments will begin being deposited into the correct bank accounts. We have also re-confirmed with the IRS that they have all of the correct banking information for our customers. 

We know how important these funds are for so many Americans and that everyone is anxious to get their money, now more than ever.  

We will keep you updated on our efforts, and we will stay on this until you get your money.

For general stimulus information, you can visit our Stimulus Tax Center here: https://turbotax.intuit.com/coronavirus/ 

For additional information about stimulus payments, including eligibility, payment timing and distribution details, the IRS urges people to visit IRS.gov for the most up to date information.

Comments (299) Leave your comment

  1. Just received mine! I still have payment unavailable #2 on the IRS website so pay no attention to that if you see it.

  2. I know it is frustrating but to give everyone a heads up my money just hit my account. Just like Turbo Tax said it was the IRS FAULT

  3. Thank you Turbo Tax for making this right I just received mine in my credit union account. I will continue to use you for my taxes I’m really happy you fought for us!!

  4. I paid with my refund in 2019 and I still have not received my 2nd stimulus or got an email about it. I hope I get some information soon!

  5. Still nothing!!! And all “updates” only talk about people who had DD into a bank account. We used the turbo tax card and can’t get any info on what’s going on with our stimulus!! We need the money just as bad as everyone else and can’t get a straight answer.

  6. I haven’t got mine yet. I been doing my tax though you for 4years now. I will be change if I don’t see the 600 by January 15,

  7. Our’s was not posted this morning, or at 11 am CST when I last checked. I just checked at 1:40 pm CST and it is now posted! There is still hope!!! Thank you TurboTa for working with the IRS to get this fixed!!

  8. I’ve received the email this morning that my stimulus will be deposited into my account today but as now I haven’t received any funds.

  9. Hi I’m still waiting on my second stimulus transcript says issued 01/04/2021 and I haven’t received a deposit yet. My tax preparer used turbo tax and fees was taken out when I filed 2019 tax return and my transcript says credit to my account 01/18/2021.

  10. I just received mine, although I never an email from TurboTax & the IRS still states “payment not available”.
    Thanks TurboTax!!

  11. Lord I’m hoping mines will be there today !!!! Turbo tax see you on the first day of filing to get my taxes I’m a loyal customer despite all the harsh negative fed back you guys getting because of an error IRS made me and my family really are in desperate need of this money

  12. Just got mine about a half hour ago via direct deposit, Wells Fargo. My IRS status says “status not available.”

  13. Still haven’t received mine but I have capital one not a bank card so I suspect it will be in there soon. HOPEFULLY!! Thank you turbo tax for working hard for us all.

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