Taxing questions? TurboTax has tax answers…for free!


Starting today, almost an entire month earlier than last year, taxpayers with taxing questions can get an easy – and free – answer from a TurboTax tax expert.

TurboTax tax experts will be on the phones to answer one personal, tax-related question for free through Jan. 31 at Anyone can submit a question – whether you’re a TurboTax customer or not. Simply submit a tax question online, and you’ll receive a personalized, one-on-one call back at a time you request.

TurboTax is moving up its annual free offer into November to help taxpayers get a jump on last-minute tax deductions or to better understand what they can do now in the face of pending tax legislation.

Whether someone has had a baby, lost a job, or simply wants to know where to enter information in tax software, TurboTax experts are here to help answer the top questions on taxpayers’ minds

Our experts are IRS-Enrolled Agents, Certified Public Accountants and Tax Preparers with advanced education and experience in tax law and return preparation.

This is the fourth year that TurboTax has offered Free Tax Question.

There’s no purchase necessary to participate, but it is subject to availability and for a limited time, so be sure to take advantage of the free offer with your taxing question.

Answers Anytime.

If you happen to miss out on the free tax question or don’t have a question now, then be sure to check out TurboTax Live Community.  If you’ve never experienced Live Community, you’re in for a treat.  It’s fast, easy and free.  The Live Community offers year-round, anytime access to online answers from a community of millions of TurboTax customers and tax experts.  Just type in a question and immediately find answers.

Giving taxpayers free options for their questions is just another way TurboTax makes it easy for people to get their biggest refund possible.

Comments (6) Leave your comment

  1. I’ve been with tubro tax for many years and I need answer to this question. Can I claim my son who is in a texas prision with no income but our support?

  2. Hey Turbo Tax,

    I am planning to file my taxes again with Turbo Tax and need to know how to repay the tax credit for first time home buyers from 2008. Is there an option on Turbo Tax to enter in the information to make sure that it gets taken care of or will it automatically come out of my refund?

    Please email me when you get a chance!



  3. I bought a foreclosure, My girlfriend is living in it and will buy the house from me when I retire. She pays the mortgage payment. Do I have to claim it on my income?

    Thanks Dan

  4. I am currently in the refinancing process for my house. I learnt from the bank that starting Oct of this year they changed their guidelines to include the escrow costs in the refinancing upfront costs i.e. my cost to refinance now includes closing costs + escrow (property tax + HOA fees)

    I have no option but to include the escrow in my loan amt now. My question is will I be able to take a deduction in my taxes for the property taxes now that the bank will be paying for it as a part of the loan amount.


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