Last week, during one of the busiest filing periods, TurboTax employees from every part of the organization came together to help customers. They took time out of their day job to answer questions via phone, chat, email, even through Twitter. Full story
This year, TurboTax connected 40 tax and tech experts from across the company with customers in need on Twitter using @TeamTurboTax. The @TeamTurboTax team addressed hundreds of questions from Feb. 1, 2010 through the tax deadline. About 71% of those we asked decided to recommend TurboTax after their interactions with the team. Full story
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