TeamTurboTax: Wowing Customers on Twitter

TeamTurboTax: Wowing Customers on Twitter

There are only about 10 hours a day that the @TeamTurboTax Twitter account is silent. But it isn’t because of lack of desire to chat with customers. It is actually because the 80 plus team members helping out need to sleep. Last year, @TeamTurboTax grew from 6 to 40 employees. This year, more than 80 employees make up the @TeamTurboTax team. Full story