Where’s My Tax Refund?

Tax Refunds

The IRS officially opened for the 2014 tax season today and a common question asked around this time is “Where’s My Refund?”

Many taxpayers also have questions about how the process of getting tax refunds and refund timing works.

We know you work hard for your money and wanted to answer some of the most common questions we see about the issuance of tax refunds.

Here is a breakdown of how your tax return will progress through 3 stages with the IRS -“Return Received”, “Return Approved”, and “Refund Sent” once you e-file and where you can go to check your refund status so you understand “Where’s My Refund?”:

Refund Process

  1. Start checking status 24 – 48 hours after e-fileOnce you e-file with direct deposit, you can start checking the status of your return 24 – 48 hours after you e-file on the IRS Where’s My Refund tool.
  2. Return Received Notice within 24 – 48 hours after e-file – The IRS Where’s My Refund tool will show “Return Received” status once they begin processing your tax return.  You will not see a refund date until the IRS finishes processing your tax return and approves your tax refund.
  3. Status change from “Return Received” to “Refund Approved” – Once the IRS finishes processing your tax return and confirms your tax refund is approved, your status will change from “Return Received” to “Refund Approved”.  Sometimes the change in status can take a few days, but it could take longer and a date will not be provided in Where’s My Refund? until your tax return is processed and your tax refund is approved.
  4. Where’s My Refund? tool shows refund date – The IRS will provide an actual refund date once your status moves to “Refund Approved”.  The IRS issues more than 9 out of 10 refunds in 21 days or less.
  5. Where’s My Refund? shows “Refund Sent” – You’re now closer to your biggest tax refund! If the status in Where’s My Refund? shows “Refund Sent”, the IRS has sent your tax refund to your financial institution for direct deposit.  It can take 1 to 5 days for your financial institution to deposit funds into your account.  If you requested that your tax refund be mailed, it could take several weeks for your check to arrive.

Here are more answers to your common questions about your tax refund:

Will I see a date right away when I check status in “Where’s My Refund”? 

Where’s My Refund will not give you a date until your tax return is received, processed, and your tax refund is approved by the IRS

It’s been longer than 21 days since the IRS has received my tax return and I have not received my tax refund.  What’s happening?

Some tax returns take longer than others to process depending on your tax situation.  Some of the reasons it may take longer are incomplete information, an error, or the IRS needs to review it further.

What other sources can I use to check my refund status?

Once you have e-filed your tax return with TurboTax, you can check your status using MyTurboTax.  You can even check your status on the go from your mobile device using TurboTax free app MyTaxRefund.

If you haven’t e-filed your taxes yet, you can start today.  You may even be able to e-file your federal tax return for free and have your biggest tax refund in your pocket within 21 days.

Comments (3,414) Leave your comment

  1. I filed on 2-2-15 and was accepted the same day. I am having the same issue as everyone else. Was able to get through once, only to be told that it was being verified and to call back in 30 days. I am afraid we are at the mercy of the IRS. So frustrating! over two months now and nothing!!!!

  2. i submitted my taxes on 2/7. a month later i receive a letter requesting for a copy of my taxes and also my W2’s which were sent immediately. now it is april and i called to follow up on my status and they advised me that they requested for documents and did not received them but need time to check if it could be in a batch needing to be reviewed. very frustrating! can someone help me to understand this?

    1. I filed 2/3 and accepted I called today 4/9. They stated mine was in review and it’s been well over 8 weeks they apologized and sent a referral because they shouldnot have had it just sitting that long but it will be pushed into processing. Since said ma’am it’s been processiING since Feb. She kept saying sorry. I told her so what’s next she said wait another 8 weeks for it to finish processing. So for me I will be calling again because I don’t want anyone to forget again. I know so many people are blaming TurboTax it has left there hands. Many people with that Obama care are also on hold as well because they are comparing income to make sure no one was trying to completely get free health care but again the Irs isn’t sharing this information to the public which doesn’t make sense because it’s entirely impossible to get to someone. Just hold on folKS something will come. I called the identity theft holiness because I was a victim before I think i was on hold for 30 min

      1. do you know how to get a live person at the irs number? i sometimes get all the way to the forwarding of my phone call to the department but then it always hangs up on me. frustrating!

    2. They told me the same thing. I f/a on February 16th on March 7th bars went missing. Received a letter saying I need to send a copy of my 1095A form. Faxed it back the same day was told to wait 4 weeks. Called backed 2 weeks later to see if the received my form they said no they did not so i faxed over another form and was told to wait 21 more days. Well my 21 days were up on April 8th so i called to see if they made any progress to my return they said they still haven’t recieved my form. So i had my tax preparer call this morning to see if she can find out any info and they told her my documents were never received. She was the one who faxed over my papers and told them she knows that the information was sent because she personally faxed them over. They told her well they never received it so send it again by certified mail. So thats what she did today. Transcripts still say n/a and no tax refund receive. They have no clue whats going on. I’m not in a rush for my money but i want it because its mine. So frustrated!!! can’t wait until its over.

      1. very frustrating because i completed my taxes early to avoid any delay. i am in dire need of my transcript for scholarship purposes but last i spoke with irs, they told me that they did not receive my requested forms of which i mailed out mid-march. i can’t get a live person on the irs hotline anymore. it seems to always end my calls prior to getting an irs representative.

  3. hello everyone, i tracked my refund on irs’s where’s my refund, i got a date for 1st april, and now it shows sent today, i checked with bank, it wasn’t there, so i was advised to track it on sbtpg website, which i did, it shows that my refund haven’t been received from irs. please what do you think i can do about this?

  4. IRS said my refund has been processed and the mailing date was the 20th of March and I still don’t have it. What the heck is the hold up? They give you a mailing date and still 12 days later no check, can someone explain this to me I am angry!!

  5. I finally got in touch with my tax advocate and she let me know that my 2013 return was flagged for identity theft which I was completely unaware of. So this year with my 2014 taxes I am on hold until they can go through and process my return by hand. It can not be sped up by calling a tax advocate. It can be pushed through to be processed, but in the case of identity theft issues it will still take at least another 4-6 weeks possibly for me to get my refund. Best bet if you have not heard anything and it is taking longer is to call your local tax advocate. I felt relieved by the honest answers and the time she took to explain things to me. Due to budget cuts and being short staffed things are moving really slow this year. It is unfortunate that honest people get caught up in a holding pattern due to people trying to steal.

  6. where is my tax return turbo tax, I paid all the extra funds $77.98 and $44.99 plus the filing fee to you and was suppose to get $ dropped into my checking account plus the state return. Please respond asap,’

  7. I filed mine with TurboTax and got accepted ever since 02/03/2015 but to this date I didn’t receive my refund and when I check the website its says still processing.

  8. Mine have been in almost 2 months now. No way to contact the IRS with a real Operator to find out if they really are processing it or messing me over in some other way. Last time I will E-File as Paper Snail Mail seems to go faster than this mess.

  9. I filed my tax forms the last weekend in February; it required some help from a turbotax employee. We finished and I signed and released it while he was still working with me. I just received a notification that I need to complete my tax forms. I had a bad feeling about this and was about to go in to check why I had not received at least a notice that it had been received. When I went into the site today, much of the information is missing.

  10. I filed 1/17 and it was accepted 1/20 and I still have not received mine tax return yet. People I know filed well after me have received theirs. Nothing in the mail from the irs, I do not owe anyone, every time I call the irs I can’t talk to anyone. I just want to know what’s going on.

  11. I filed both mine and my fiancé income taxes on Feb 7, 2015 and have yet to receive them. On the Turbo Tax app it says to expect our refund on March 3 and we are now March 9. We have not received anything in the mail stating they need more information. What can we do to find out if they need more info to process our taxes?

  12. I filled February 24th and I’ve received my state taxes everytime I check my where my refund account it says wait 24 hrs something about authorization email will be sent or something! M

  13. Why is there no way to contact the irs about your refund when you haven’t received it in the time the preparer says your suppose to receive it and the irs doesn’t even send you a notice telling you anything

    1. My return was accepted by IRS on Jan 28. When I go to where is my refund it just says that it in process. Who and how do I contact to find out if there is a problem

  14. I am working with a taypayer advocate, and she just called me telling me that my refund would be deposited into my account on wed 03/11. Should I take her word for it? I have never worked with one before and I need some honest opinions.

    Thank you,

    Sophia

  15. I filed my taxe through turbotax it was accepted on January 12 and has been on the same status now on March 6.

    Almost everyone who filed there taxes has received there refund! I just want to know what’s going on.

    1. I am in the same situation as you are. I filed mine Feb 7 and have yet to receive them and the status has been the same for over a month.

  16. I filed On 2/2/15 and was accepted on the 2/3/15 now I just have its been accepted and processing* still no refund….so apparently I have a Id theft ….and now they said I needed to call them I have done so in which they told me I would have to wait 6-8 weeks ….. is that from the date it was accepted? ….they verified it was me and I answered many questions verfiy’n it was me the rep said he would escalate the return now that he verified my return that it was us ……. can someone pls answer my question it is from the date from return was accepted or starting from when they escalated the return?(6-8weeks?)

    1. I have the same exact issues. I filed on feb. 6th and approved that same day but the rep. I spoke to said 6-8 weeks from the 12th… I don’t know if that leaves you with anything to feel at ease about.

    2. Hey I’m in the same boat. But I filled on jan. 22 and dude “john” claimed I had ID theft and that irs got my refund on the 2/09/15 but I had gotten a letter and verified my identity that day I got the letter (which was within 27 days after I filed). So “john” said worst case “scenario” 6-8 weeks but he doubts it. Its now 3/15/15 and its still processing. I verified everything someone please help!

      1. Well here we still are waiting for kinda status change but nothin as usual …used turbotax filed 2/2/15====got accepted on 2/3/15 called irs 21days exact….2/24/15 irs told me it would be 6 to 8weeks b4 i receive a date ….and here i am waiting still..4/4/15 Will never use turbotax again.!!!!

    3. My tax reuturn was accepted on 1/28/2015… I had to do the IDVerify, which I did on 3/3/2015, and I was told it would take 6-8 weeks from the date I verified our ID. So I still have 1-3 weeks to wait for my return.

  17. I e-filed on 2/13/15 checked wmr and it said I
    Was approved on 2/26/15 when I checked I should of received it by 3/2/15 . When I checked on 3/2/15 it said the date in which I receive my refund may have changed. What could this mean?

  18. Filed our return on Jan 31 and still processing…what makes me more mad is that they indicate you can talk to someone but every time I call the automated system just hangs up on me. I don’t know how anyone is able to get through. With all of the people that are having problems the IRS should post an update to the website about what problems are causing people to have to wait this long, but instead they post about how many refunds have already been processed. Just so annoyed!

  19. I filed my taxes on the 11th of Feb and was in the received mode with the IRS until 2 days ago then my bars disappeared. I called the IRS today and the lady told me that there was a mistake on my taxes and that either the IRS would fix it or send me a letter. Would have been nice if when I submitted my taxes and the software double checks it for accuracy that it would have told me there was a mistake. Also, if you want to call the IRS about your tax refunds the number and ext going around (1-866-682-7451 ext 568) is not the correct number…. I waited on hold 25 minutes before the lady told me I was at the wrong ext so she transferred me over which took another 30 minutes . The correct # is 1-800-829-0922.
    Hope this helps

  20. I e-filed with turbotax on 2/13/15 and I still haven’t gotten anything besides my state which came 3 days later DD. turbotax says accepted but the IRS wheres my refund says still being processed. Please make me feel better cause I’m a freaking out College student. my 21 days is march 6th but There hasn’t been any progress on the IRS WMR site so I am very concerned. Everyone elses posts are also very concerning!

    1. Catherine – if it’s any help, our return was accepted Feb 10 and we’re also still waiting. My CPA called IRS for me last week and was told they are checking ACA (Obamacare) and Education credits. We have 3 kids in college and each were sent the form that shows tuition etc. (don’t remember what it’s called right now…) but IRS told CPA they are waiting for their info from the school and ACA. He offered to FAX them copies, but they wouldn’t accept – said they are waiting for official copies from school and exchanges….BUT, it does sound like some with ECs got theirs processed without trouble, but others didn’t. I think you and I won the IRS review lottery. Lucky us. IRS told my CPA to give it 3-4 weeks!!! Hang in there.

  21. I filed on Feb 3rd, in California. IRS website says, still processing. I will be getting a refund. I do not owe any money. Why is it taking so long?

  22. I e-filed on 1/26/15 was accepted 1/27/15 but on the where is my refund its shows it is still processing??? I have not received a letter or any type of notice. Should I be concerned?

    Whats taking so long????

  23. I filed Feb 8 and its now Feb 28 still haven’t even got a due date it says on wmr still being process don’t know why u call the IRS they just say on the automated system them so the samething

  24. Would the affordable care act have anything to do with delays? I filed 22 days ago and WMR states my refund is still being processed.

  25. Just a follow up, I was accepted feb. 4th and had only an accepted bar on my refund status. I did not receive anything in the mail and could not get through on the phone, finally this morning I was Approved with a DD of Mar. 4th but my return was reduced by over $1000! I’m assuming they found some “error” or need further proof of something but I won’t know until I recieve something in the mail. And I’m just happy I got a date, I felt like my return was forgotten! I’m positive you all will be recieving an approval soon!

  26. I filed an was accepted on the 19th.. Still no progress past the first bar on wmr. Most of the deposit estimators had the DD becoming available today, but still no progress. Yesterday the wmr tool had the audacity to tell me I had exceeded the allotted amount of inquiries an to try again tomorrow. So, Ijs… Has anyone received an approval or DD today.? And most importantly, how many days after the wmr tool shows approved does it take for you to receive your deposit.?

    1. I filed mine on Feb 11, 2015 my state or federal have only been accepted and not approved and it is now March 4th and I can not get a hold of anyone.

  27. I filed on 1/27/15, was accepted on 1/28, and when I wld check on wmr it wld say processing, no bars, finally on 2/25 I received letter, that they needed to verify my identity. I called, had that done and was told to check back on wmr in a couple of weeks, that it cld take 6 weeks for me to receive my refund. I asked what this meant and was told that my return was pulled for verification, no reason just that. Just have to wait some more.

  28. My husband & I e-filed with turbo tax on the 12th of Feb. Still in accepted state on Where’s my refund. Nothing yet. Anyone else in the same boat?

    1. I e-filed with turbotax on 2/13/15 and I still haven’t gotten anything besides my state which came 3 days later DD. turbotax says accepted but the IRS wheres my refund says still being processed. freaking out College student.

    2. Yes..no progress but TurboTax has today shaded as the refund estimation date. It has changed daily to the current date, but no date from the IRS.

    3. wow…. I though I was the only one, my boyfriend did received his but I haven’t received mine… :( sucks frustrated tomorrow is gonna be 21 days no answer yet…

    4. Have you received your refund yet? I think this only has something to do with Turbo Tax. I filed mine 2/7/15 and have yet to receive anything. I was hoping for my refund before my April 27 wedding.

  29. Both my wife and I are in the military and we are both deployed. We can’t check our mail to see if we got anything back from the IRS or if there is anything wrong because every time one of us calls the IRS it’s a machine… I filed my taxes the 24th of JAN and still nothing. They got accepted but not filed. Why is this taking so long? Am I the only one waiting more than 30 days on their taxes???

    1. No I also file over 30 day ago and talk to IRS and they told me that it is being processed could take up until April 4th just keep checking because once it is processed it will show on where’s my refund

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