Comments on: TurboTax Embraces Customer Reviews for Viral Growth in its Biggest Online Year http://blog.turbotax.intuit.com/2010/08/04/turbotax-embraces-customer-reviews-for-viral-growth-in-its-biggest-online-year/ It's all about the refund Thu, 16 May 2013 17:28:51 +0000 hourly 1 http://wordpress.com/ By: TurboTaxLisa http://blog.turbotax.intuit.com/2010/08/04/turbotax-embraces-customer-reviews-for-viral-growth-in-its-biggest-online-year/#comment-45544 Mon, 11 Mar 2013 23:51:39 +0000 http://blog.turbotax.intuit.com/?p=3485#comment-45544 Hi Linda,
Sorry you are having problems. Can you please tell me what your issues are and why you think you’re not receiving your tax refund until July. We would like to help you further.
Thank you,
Lisa Greene-Lewis

]]> By: Linda Kessinger http://blog.turbotax.intuit.com/2010/08/04/turbotax-embraces-customer-reviews-for-viral-growth-in-its-biggest-online-year/#comment-45540 Mon, 11 Mar 2013 23:36:10 +0000 http://blog.turbotax.intuit.com/?p=3485#comment-45540 I have used Turbo Tax before but will tell you this is the last year I will ever use it. Spent 6 hours on the phone and computer talking to people from their company, trying to correct this issue, and still it is wrong. Now have to wait till July to get a refund I should have had in two weeks. I am a bookkeeper and could have done this myself but just didn’t want to bother, what a mistake. What a bunch of BS. Their programming is obviously wrong and they have no responsibility for that!!! Good luck if you chose this for your taxes!

]]> By: TurboTaxLisa http://blog.turbotax.intuit.com/2010/08/04/turbotax-embraces-customer-reviews-for-viral-growth-in-its-biggest-online-year/#comment-31638 Tue, 21 Feb 2012 01:53:42 +0000 http://blog.turbotax.intuit.com/?p=3485#comment-31638 Hi Matt,
Sorry you are not happy, but the delays are an industry wide issue. In addition, we do not charge extra to receive your tax refund earlier. Please see the latest updates regarding IRS delays:
http://blog.turbotax.intuit.com/2012/02/11/irs-updates-wheres-my-refund/
I hope this helps and that you receive your tax refund soon.
Thank you,
Lisa Greene-Lewis

]]> By: Matt Lambke http://blog.turbotax.intuit.com/2010/08/04/turbotax-embraces-customer-reviews-for-viral-growth-in-its-biggest-online-year/#comment-30381 Sat, 04 Feb 2012 18:28:29 +0000 http://blog.turbotax.intuit.com/?p=3485#comment-30381 agreed. next year i will be bringing my w-2 into an office

]]> By: Matt Lambke http://blog.turbotax.intuit.com/2010/08/04/turbotax-embraces-customer-reviews-for-viral-growth-in-its-biggest-online-year/#comment-30380 Sat, 04 Feb 2012 18:27:45 +0000 http://blog.turbotax.intuit.com/?p=3485#comment-30380 turbo tax is by far one of the worst tax filing software i have ever used. you pay extra to get your money faster and it never happens like that… 100% rip off i would not recommend this service

]]> By: TurboTaxAshley http://blog.turbotax.intuit.com/2010/08/04/turbotax-embraces-customer-reviews-for-viral-growth-in-its-biggest-online-year/#comment-23473 Wed, 13 Apr 2011 20:44:11 +0000 http://blog.turbotax.intuit.com/?p=3485#comment-23473 Hi kagmt,

I am sorry to hear that you did not have a good experience. Please let me know if there is anything I can do.

Ashley

]]> By: kagmt http://blog.turbotax.intuit.com/2010/08/04/turbotax-embraces-customer-reviews-for-viral-growth-in-its-biggest-online-year/#comment-23472 Wed, 13 Apr 2011 16:37:51 +0000 http://blog.turbotax.intuit.com/?p=3485#comment-23472 I will never again use Turbo Tax. The 2010 version for the state was a complete and utter nightmare. I finally gave in and filed a state return which I know is resulting in a much lower refund than I should have had simply because the software does not allow for filing statuses to be different on the state return from that of the federal return. After entering 3 different returns, I finally conceded that the software is horrible.

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