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  1. i efiled my tax refund on the 21st of january and still havent got my refund whats going on can someone tell me something please i go to wmr and it said received efile and it will take 6 weeks that will be 2 months what going on ?

    1. Hi Evelyn,
      Thank you for contacting TurboTax. The IRS is experiencing delays in processing some federal tax refunds due to changes in their systems. As a result, the original estimated federal refund date provided to you by TurboTax or the IRS may have changed

      You can read the IRS update on refund status here: http://content.govdelivery.com/bulletins/gd/USIRS-282378?reqfrom=share#.TyHBCA5GIDY.twitter

      We are sorry for the inconvenience, but this is an industry wide delay per the IRS.

      I hope this update helps you and you receive your refund from the IRS soon.
      Thank you,
      Lisa Greene-Lewis

  2. i filed my taxes on the 21st and havent received my refund i was accepted by irs also my status was to get refund on the 7th now is says cant provide info check in a week also whats up?

    1. Hi Evelyn,
      Thank you for contacting TurboTax. The IRS is experiencing delays in processing some federal tax refunds due to changes in their systems. As a result, the original estimated federal refund date provided to you by TurboTax or the IRS may have changed. Your state tax refund is not affected.

      The most updated information is available through the IRS “Where’s My Refund?” tool, https://sa2.www4.irs.gov/irfof/lang/en/irfofgetstatus.jsp. Make sure to wait 72 hours after your return is accepted by IRS before you check your refund status.

      You can read the IRS update on refund status here: http://content.govdelivery.com/bulletins/gd/USIRS-282378?reqfrom=share#.TyHBCA5GIDY.twitter

      We understand your tax refund is important to you and we are actively working with IRS to ensure our customers’ refunds are processed as quickly as possible.

      Thank you,
      Lisa Greene-Lewis

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